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class="field-item even"><h3 style="margin-top:10px;">Confidentiality</h3> <p>The Ombuds holds all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm.</p> <h3>Impartiality</h3> <p>The Ombuds, as a designated neutral, remains unaligned and impartial. The Ombuds does not engage in any situation which could create a conflict of interest. Thus, they maintain no personal stake in the outcome of any dispute. The Office of the Ombuds promotes a fair process but does not advocate for individuals.</p> <h3>Informality</h3> <p>The use of the Ombuds is voluntary. The focus is on alternative methods to resolving problems other than formal institutional procedures. The Ombuds does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention. The office has no decision-making authority and maintains no official records.</p> <h3>Independence</h3> <p>The Ombuds is independent in structure, function and appearance to the highest degree possible within the organization.</p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="sidebar" class="column"> <div class="sidebar_top"> <div class="region region-sidebar-top"> <div id="block-menu-block-2" class="block block-menu-block"> <h3><a href="/about" title="About" class="active-trail">About</a></h3> <div class="content"> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-2"> <ul class="menu"><li class="first leaf menu-mlid-2471"><a href="/ombuds-team" title="">Our Team</a></li> <li class="leaf active-trail active menu-mlid-1956"><a href="/ethical-principles" title="Ethical Principals" class="active-trail active">Ethical Principles</a></li> <li class="last leaf menu-mlid-1981"><a href="/annual-reports" title="Annual Reports">Annual Reports</a></li> </ul></div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="section"> <div class="region region-footer"> <div id="block-block-16" class="block block-block"> <div class="content"> <div class="wysiwyg_twocols layout--70-30"> <div class="wysiwyg_twocols--first bg--transparent"> <h2 style="font-size: 22px; margin-top: 5px; margin-bottom: 5px;">UCSF Office of the Ombuds</h2> <p> </p> <p style="margin:0in"><em><span style="font-size:11pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:10.0pt"><span style="font-family:"Arial",sans-serif">The Office of the Ombuds welcomes everyone, including individuals with disabilities and language needs. </span></span></span></span></em></p> <p style="margin:0in"><em><span style="font-size:11pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:10.0pt"><span style="font-family:"Arial",sans-serif">Please let us know </span></span></span></span></em><em><span style="font-size:11pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:10.0pt"><span style="font-family:"Arial",sans-serif">if you would like an accommodation for your meeting.</span></span></span></span></em></p> </div> <div class="wysiwyg_twocols--second bg--transparent"> <p>UCSF Office of the Ombuds<br /> 490 Illinois Street, 6th Floor<br /> San Francisco, CA 94158</p> <p> </p> <p><a href="/contact-us">Contact Us</a> — 8:30am to 5pm.</p> <p>Phone: (415) 502-9600<br /> </p> <p style="margin:0in"> </p> </div> </div> </div> </div> </div> <div class="footer-bottom"> <nav aria-label="Footer Navigation" class="footer--navigation"> <ul> <li><a href="https://www.ucsf.edu/accessibility-resources">Accessibility</a></li> <li><a href="https://www.ucsf.edu/website-privacy-policy">Privacy Policy</a></li> <li><a href="https://websites.ucsf.edu/website-terms-use">Terms of Use </a></li> <li><a href="https://websites.ucsf.edu/azlist">A-Z Website List</a></li> </ul> </nav> <div class="footer--copyright"> <p>© 2024 The Regents of the University of California</p> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> /*<![CDATA[*/ (function() { var sz = document.createElement('script'); sz.type = 'text/javascript'; sz.async = true; sz.src = '//siteimproveanalytics.com/js/siteanalyze_8343.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(sz, s); })(); /*]]>*/ </script> </body> </html>