Amity Reviews: Pricing & Software Features 2024

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data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>Amity Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2019/11/Amity-logo1.png" class="attachment- size-" alt="Amity" srcset="https://s.financesonline.com/uploads/2019/11/Amity-logo1.png 440w, https://s.financesonline.com/uploads/2019/11/Amity-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/11/Amity-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/11/Amity-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/11/Amity-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.2</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">N/A</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a 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product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/amity/">AMITY ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is Amity?</a></li> <li><a href="#benefits">Amity benefits</a></li> <li><a href="#features">Overview of Amity features</a></li> <li><a href="#pricing">Amity pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of Amity" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2017/06/Amity-1.png 300w, https://s.financesonline.com/uploads/2017/06/Amity-1-232x120.png 232w, https://s.financesonline.com/uploads/2017/06/Amity-1-93x48.png 93w, https://s.financesonline.com/uploads/2017/06/Amity-1-281x145.png 281w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="14976"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is Amity?</h3> </div> <p>Amity is an integrated customer success software solution that gives businesses a platform to fully understand their customers, determines trends and behaviors, and discover opportunities to improve customer interaction, marketing, and sales. With Amity, users are able to sense changes in customer health or rhythm, devise the right actions based on smart recommendations, and execute effective strategies to attract and retain customers, improve customer loyalty, drive revenue and growth using real-time customer data and insights.</p> <p>This customer success software delivers a unified and shared database on all customer relationships you manage, including accounts, subscriptions, and more. Organizing your customer data the way you want it is a breeze. Amity’s intuitive dashboard lets you customize your data views so you can see all the information you want and plan your tasks well ahead to ensure that everything is on track. With Amity, you know who your customers are and what they want, and how you can meet their expectations and preferences while at the same time, you grow your business.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of Amity Benefits</h3> </div> <p>Amity supplies businesses with a robust and feature-rich customer success software that allows them to fully focus on comprehending their customers and use the information and insights derived from this data to achieve and maintain customer loyalty and satisfaction while keeping revenues high and their business growing. This customer success solution offers a throng of features and capabilities designed to bring down your churn rate and keep your customers coming back for repeat transactions through the day-to-day value of using your product.</p> <p>It is essential that your customers know and fully understand the value of success and how your products or services can take them there. Amity helps you deliver the value of your brand and motivate your customers to do business with you and drive upsells. The software places you in the perfect position to expand once the upsells start coming in.</p> <p>Having access to reliable, real-time information is crucial in every business endeavor. Amity makes sure that you are always well-informed and armed with the latest data and insights that are presented in a way that is tailored exactly to suit your business. The software gives you all the information you need so you can make smart business decisions, respond efficiently, and take your business to the next level. With the right information and highly actionable insights, you and your team are able to mitigate risks early before they become critical and blow into issues that are hard to contain and resolve.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of Amity Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Easy to use</li> <li>Quick implementation</li> <li>Individual customer dashboards</li> <li>Streamlined and consistent customer experience</li> <li>Makes you well informed</li> <li>Understand your customer’s actions</li> <li>Action playbooks (automated workflows)</li> <li>Effective dashboards</li> <li>Track real-time customer adoption</li> <li>Influence customer outcomes</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>Amity Position In Our Categories</h3> </div> <p> Bearing in mind businesses have special business-related demands, it is only sensible they steer clear of subscribing to an all-encompassing, ideal software. Just the same, it is almost impossible to stumble on such an app even among widely used software systems. The best step to do can be to narrow down the different important aspects which entail investigation like key features, price terms, technical skill competence of the users, company size, etc. Next, you must perform the product research exhaustively. Have a look at some Amity analyses and check out the other applications in your shortlist more closely. Such all-encompassing research guarantee you keep away from ill-fitting software products and choose the one which has all the aspects your business requires. </p> <p><strong>Position of Amity in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>50</span> </div> <p>Amity is one of the <strong>top 50</strong> <a href="https://financesonline.com/c/customer-experience-management-software/">Customer Experience Management Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>If you are interested in Amity it may also be beneficial to check out other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.</p><p>Every organization has different requirements and requires a system that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no system can offer perfect tools off-the-shelf. When you search a software system, first be sure what you want it for. Read some Amity Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you require sophisticated features? Are there any industry-specific features that you are searching for? Get the answers to these queries to aid your search. There are plenty of elements that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the system that presents all that you need to improve your company effectiveness and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does Amity Cost?</h3> </div> <p><strong>Amity Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--add"></span></p> </div> <div class="review-page__table__row"> <span>Quote-based Plan</span> <p>Contact vendor</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are Amity pricing details?</h3> </div> <p><strong>Amity Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--add"></span></p> </div> <div> <p>Quote-based Plan</p> <p>Contact vendor</p> </div> </div> <p>Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 0 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We know that when you decide to buy a Customer Experience Management Software it’s important not only to see how professionals score it in their reviews, but also to check whether the actual people and enterprises that use it are indeed happy with the product. That’s why we’ve devised our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and Amity reviews across a wide array of social media sites. The data is then presented in an easy to understand form revealing how many people had positive and negative experience with Amity. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Customer Success Overview Demo" width="640" height="360" data-src="https://www.youtube.com/embed/PcMxXWg1D1Q?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Android</li><li>iPhone/iPad</li><li>Mac</li><li>Web-based</li><li>Windows Mobile</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Quote-based</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li><span></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li><span></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for Amity?</h3> </div> <p>Amity integrates with the following business systems and applications:</p> <ul> <li>Act-On</li> <li>Amazon Redshift</li> <li>AskNicely</li> <li>Base CRM</li> <li>Box</li> <li>Capsule CRM</li> <li>ChargeBeeChargify</li> <li>Delighted</li> <li>Desk</li> <li>Dropbox</li> <li>FreshBooks</li> <li>Freshdesk</li> <li>Gmail</li> <li>Google Apps</li> <li>Google Analytics</li> <li>Google BigQuery</li> <li>Harvest</li> <li>Help Scout</li> <li>Highrise</li> <li>HubSpot</li> <li>Infusionsoft</li> <li>Intacct</li> <li>Intercom</li> <li>JIRA</li> <li>MailChimp</li> <li>Marketo</li> <li>MS Dynamics</li> <li>Mixpanel</li> <li>Netsuite</li> <li>MS Office 365</li> <li>Promoter.io</li> <li>QuickBooks</li> <li>Salesforce</li> <li>Recurly</li> <li>SurveyMonkey</li> <li>Wave</li> <li>Xero</li> <li>Wootric</li> <li>Zendesk</li> <li>Zoho CRM</li> <li>Zuora</li> <li>Typeform</li> <li>Stripe</li> <li>Sugar CRM</li> </ul> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>Amity<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write no-margin margin-bottom"> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> 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sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Oracle-CX-logo2-1-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Oracle-CX-logo2-1.png 186w" /></div> <a href="/p/oracle-cx/" title="Oracle CX" >Oracle CX Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RvdGFuZ28v"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Totango" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2017/05/totango_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2017/05/totango_logo1.png 200w" /></div> <a href="/p/totango/" title="Totango" >Totango Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2VsZXZpby8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Elevio" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Elevio-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Elevio-logo2.png 186w" /></div> <a href="/p/elevio/" title="Elevio" >Elevio Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3doYXRmaXgv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Whatfix" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Whatfix-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Whatfix-logo2.png 186w" /></div> <a href="/p/whatfix/" title="Whatfix" >Whatfix Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Jldmlldy1jYW1wLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Review Camp" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Review-Camp-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Review-Camp-logo2.png 186w" /></div> <a href="/p/review-camp/" title="Review Camp" >Review Camp Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">5.0</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To Amity By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hcml0emN4Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="MaritzCX" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/MaritzCX-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/MaritzCX-logo2.png 186w" /></div> <a href="/p/maritzcx/" title="MaritzCX" >Discover the latest pricing plans for MaritzCX</a> </div> <div class="products-table__right">By quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lyaWRpemUv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Iridize" data-src="https://financesonline.com/uploads/2017/06/3_iridize.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/iridize/" title="Iridize" >Discover the latest pricing plans for Iridize</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3F1YWx0cmljcy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualtrics CX" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2.png 186w" /></div> <a href="/p/qualtrics/" title="Qualtrics CX" >Discover the latest pricing plans for Qualtrics CX</a> </div> <div class="products-table__right">By quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2x1bWF2YXRlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Lumavate" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Lumavate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Lumavate-logo2.png 186w" /></div> <a href="/p/lumavate/" title="Lumavate" >Discover the latest pricing plans for Lumavate</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3JlcHVnZW4v""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="RepuGen" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/RepuGen-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/RepuGen-logo2.png 186w" /></div> <a href="/p/repugen/" title="RepuGen" >Discover the latest pricing plans for RepuGen</a> </div> <div class="products-table__right">$79</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Customer Experience Management Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NsaWVudC1oZWFydGJlYXQv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Client Heartbeat" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Client-Heartbeat-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Client-Heartbeat-logo2.png 186w" /></div> <a href="/p/client-heartbeat/" title="Client Heartbeat reviews" >What are satisfaction reviews for Client Heartbeat</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.6</div> <div class="col col--50">84%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3JhcGlkc3Bpa2Uv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="RAPIDSPIKE" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/RAPIDSPIKE-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/RAPIDSPIKE-logo2.png 186w" /></div> <a href="/p/rapidspike/" title="RAPIDSPIKE reviews" >What are satisfaction reviews for RAPIDSPIKE</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.0</div> <div class="col col--50">92%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3B0LWRpc3RpbmN0aW9uLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="PT Distinction" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/PT-Distinction-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/PT-Distinction-logo2.png 186w" /></div> <a href="/p/pt-distinction/" title="PT Distinction reviews" >What are satisfaction reviews for PT Distinction</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">93%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FudGxlcmUv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Antlere" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Antlere-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Antlere-logo2.png 186w" /></div> <a href="/p/antlere/" title="Antlere reviews" >What are satisfaction reviews for Antlere</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cnZleTJjb25uZWN0Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Survey2Connect" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Survey2Connect-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Survey2Connect-logo2.png 186w" /></div> <a href="/p/survey2connect/" title="Survey2Connect reviews" >What are satisfaction reviews for Survey2Connect</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">N/A</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>Amity Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vYW1pdHktdnMtc21hcGx5""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Smaply" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Smaply-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Smaply-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/amity-vs-smaply" title="Comparison of Amity vs. Smaply" class="set-width" >Who should you choose Amity or Smaply</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vYW1pdHktdnMtYmx1ZWNvbmlj""> <div 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Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-29T13:17:18+00:00" title="2024-09-29 13:17:18">2024-09-29</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Customer Experience Management Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/zendesk-cx/" title="zendesk-cx" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" /> </div> </a> <a href="/p/sogocx/" title="sogocx" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SoGoCX" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-220x90.png 220w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-300x123.png 300w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-93x38.png 93w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-354x145.png 354w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx.png 440w" /> </div> </a> <a href="/p/qualtrics/" title="qualtrics" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualtrics CX" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zendesk-cx-vs-sogocx-vs-qualtrics" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. 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Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/amity/", "name": "Amity", "image": "https://financesonline.com/uploads/2019/11/Amity-logo1-220x90.png", "featureList": "Easy to use,\nQuick implementation,\nIndividual customer dashboards,\nStreamlined and consistent customer experience,\nMakes you well informed,\nUnderstand your customer’s actions,\nAction playbooks (automated workflows),\nEffective dashboards,\nTrack real-time customer adoption,\nInfluence customer outcomes.", "operatingSystem": "Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile", "screenshot": "https://financesonline.com/uploads/2017/06/Amity-1.png" }, "description": "Amity is an integrated customer success software solution that gives businesses a platform to fully understand their customers, determines trends and behaviors, and discover opportunities to improve customer interaction, marketing, and sales. With Amity, users are able to sense changes in customer health or rhythm, devise the right actions based on smart recommendations, and execute effective strategies to attract and retain customers, improve customer loyalty, drive revenue and growth using real-time customer data and insights.\nThis customer success software delivers a unified and shared database on all customer relationships you manage, including accounts, subscriptions, and more. Organizing your customer data the way you want it is a breeze. Amity’s intuitive dashboard lets you customize your data views so you can see all the information you want and plan your tasks well ahead to ensure that everything is on track. With Amity, you know who your customers are and what they want, and how you can meet their expectations and preferences while at the same time, you grow your business.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.2", "applicationCategory": "Customer Experience Management Software" }, "headline": "Amity review", "awards": [], "dateModified": "2024-09-29T13:17:18+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Jenny Chang", "url": "https://financesonline.com/author/jenny/" } }</script>  <div id="fot-social" class="fot-social" data-id="14976" data-type="post" data-url="https://reviews.financesonline.com/p/amity/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/amity/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/amity/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/amity/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":14976,"main_term_slug":"customer-experience-management-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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Amity Reviews: Pricing & Software Features 2024 - Financesonline.com