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Meet Our People | United Way 211
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Whether it's the person who answers the phone when you call, the person who manages the database of programs and services, or the person who ensures the technology is working, the 211 network is made up of compassionate, knowledgeable, dedicated people. </p> </div> <section data-img-position="left" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/Carla%20Image_Midlands.png.webp?itok=nq5xWHkQ" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/Carla%20Image_Midlands.png?h=57024e64&itok=nIsfVfMn" width="320" height="320" alt="Woman with headset in workspace." /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> “Each day I wake up, I tell myself, ‘There’s someone out there who needs you.’ The people that I talk with each day are truly wonderful people who have just fallen on hard times.” </div> <div class="image-70-30-attribution-title"> Carla Brimmer </div> <div class="image-70-30-attribution-description"> Community Resource Specialist at Nebraska 211, United Way of the Midlands </div> </div> </div> </section> <section data-img-position="right" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/IMG_1152_1.jpg.webp?itok=EPR9eTR_" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/IMG_1152_1.jpg?h=ed218bb1&itok=vPd0WnVL" width="320" height="320" alt="woman smiling" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "Members are always seeking help, you know mom to mom, and I love that I can provide that extra layer with community resources that are available, most that they didn't even know about!" </div> <div class="image-70-30-attribution-title"> Dana Catapano </div> <div class="image-70-30-attribution-description"> Lead Database Resource Specialist at NJ 211 </div> </div> </div> </section> <section data-img-position="left" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/Melvina%20Jones_%20211%20Alameda%20County.jpg.webp?itok=sj_ac6FW" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/Melvina%20Jones_%20211%20Alameda%20County.jpg?h=280cd86c&itok=rk4Viy0m" width="320" height="320" alt="woman at desk" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "I'm here to serve all of Alameda County's communities, with our great resources! I love my job!" </div> <div class="image-70-30-attribution-title"> Melvina Jones </div> <div class="image-70-30-attribution-description"> Phone Resource Specialist at Eden I&R, serving Alameda County, CA </div> </div> </div> </section> <section data-img-position="right" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/Andrew%20Holbein%20Headshot.jpg.webp?itok=gNthL46j" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/Andrew%20Holbein%20Headshot.jpg?h=9eb30f9a&itok=SuPP0IMC" width="320" height="320" alt="Man smiling" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "What I love about my job is working for an organization that serves tens of thousands of people a year. It's great to be able to impact that many people." </div> <div class="image-70-30-attribution-title"> Andrew Holbein </div> <div class="image-70-30-attribution-description"> Director of Resources and Data at VIA LINK, serving Southeast Louisiana </div> </div> </div> </section> <section data-img-position="left" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/Chenise_SDHelpline.jpg.webp?itok=-isLckrS" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/Chenise_SDHelpline.jpg?h=bf24ab97&itok=XLfepd2O" width="320" height="320" alt="woman at computer desk" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> “I love working for 211 because every day I’m reminded of the importance of a kind voice and a caring heart. I’m fortunate to be a part of a team of compassionate people that work hard to provide hope and connection in our community.” </div> <div class="image-70-30-attribution-title"> Chenise Berens </div> <div class="image-70-30-attribution-description"> Database Specialist at the Helpline Center, serving South Dakota </div> </div> </div> </section> <section data-img-position="right" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/WV211.jpg.webp?itok=D8UWwsWF" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/WV211.jpg?h=61584765&itok=IYhsvBbl" width="320" height="320" alt="Woman with mask" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> I love what I do, I love the people I work beside and the sense of belonging. I feel like this is the occupation I was born to have in this world and I am lucky to have found it." </div> <div class="image-70-30-attribution-title"> Karison Frazier </div> <div class="image-70-30-attribution-description"> Manager at West Virginia 211 </div> </div> </div> </section> <section data-img-position="left" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/LaKeta2.jpg.webp?itok=ceLRjo5F" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/LaKeta2.jpg?h=865d0821&itok=KUvBLm4T" width="320" height="320" alt="woman standing" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "With every call I get, I try to put myself in their shoes. It's easy for me to do that and get into that mind frame because whatever it is that someone is going to call with, I've likely dealt with in some way." </div> <div class="image-70-30-attribution-title"> LaKeta Yearby </div> <div class="image-70-30-attribution-description"> Community Connection Specialist at United Way of Greater Atlanta 211 </div> </div> </div> </section> <section data-img-position="right" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/headshot.jpg.webp?itok=CrDpHais" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/headshot.jpg?h=8d72d25b&itok=u8noLiu8" width="320" height="320" alt="man smiling" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "As a leader who embraces change as a vehicle for growth and learning, I love the opportunity to imagine where 211 is going, to invest in community solutions, and to continuously improve leadership, performance, and customer experience." </div> <div class="image-70-30-attribution-title"> Will Spencer </div> <div class="image-70-30-attribution-description"> Chief Social Enterprise Officer at 211 Broward, serving Broward County, FL </div> </div> </div> </section> <section data-img-position="left" class="image-70-30"> <div class="image-70-30-inner"> <div class="image-70-30-image"> <div class="image-70-30-image-container"> <picture> <source width="320" height="320" srcset="/sites/default/files/styles/320x320_webp/public/2021-02/211selfiedayKatrina.jpg.webp?itok=5S-U-qDW" type="image/webp" loading="lazy"> <img loading="lazy" src="/sites/default/files/styles/320x320/public/2021-02/211selfiedayKatrina.jpg?h=a0641c09&itok=G2AutR9T" width="320" height="320" alt="woman with arms out" /> </picture> </div> </div> <div class="image-70-30-content"> <div class="image-70-30-text"> "I know that I am making a difference in the community. 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