Online Privacy Policy

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href="/travel-styles/rail-journeys">Rail Journey</a> </li> <li class="explore-trips-mode-listitem"> <a href="/travel-styles/small-ship-cruising">Small Ship Cruise</a> </li> <li class="explore-trips-mode-listitem"> <a href="/travel-styles/ocean-cruising">Ocean Cruise</a> </li> <li class="explore-trips-mode-listitem"> <a href="/travel-styles/4wd-adventures">Remote Journey</a> </li> <li class="explore-trips-mode-listitem"> <a href="/travel-styles/luxury-yacht-cruising">Luxury Yacht Cruise</a> </li> </ul> </div> </div> <div class="explore-trips-mode-controls controls"> <a class="left control" data-ng-click="previousSlide()">Back</a> <a class="right control" data-ng-click="nextSlide()">Next</a> </div> <ol class="carousel-indicators"> </ol> </div> <a href="/specialdeals" class="btn btn--primary bordered" >Special Deals</a> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="navbar-listitem uplift-color-primary"> <a href="/why-choose-apt" class="navbar-listitem-link " >Why Choose APT?</a> </li> <li class="navbar-listitem uplift-color-primary"> <a href="/voyage" class="navbar-listitem-link " >Inspiration</a> </li> </ul> </div> <div class="col-xs-6 navbar-section"> <ul class="navbar-list navbar-list--with-additional-links right-align uplift-navbar-right-flex"> <li class="navbar-listitem uplift-color-primary"> <a href="/about-us/contact-us" class="navbar-listitem-link" >Contact Us</a> </li> <li class="navbar-listitem search uplift-global-nav-col en-oth"> <div class="global-nav-search"> <form method="get" action="/search-results" novalidate="novalidate" name="globalnavsearchform" data-search-form data-ng-submit="searchFormSubmit(globalnavsearchform, $event)"> <data-search-input data-ng-model="searchKeyword" placeholder="Search destinations and trip codes" data-input-id="search" data-input-class="global-nav-form-control" data-button-class="btn btn-search" data-icon-class="icon-cross-small icon"></data-search-input> <button type="submit" data-ng-disabled="globalnavsearchform.$invalid" class="btn btn-search global-nav-link"><i class="global-nav-links__icon icon-zoom"></i></button> </form> </div> </li> <li class="navbar-listitem uplift-color-primary login-panel"> <div class="dropdown" data-dropdown-close-on-nav> <span class="login-dropdown dropdown-hover-target global-nav-link uplift-login-dropdown "> <div class="login-btn-wrapper"> <i class="global-nav-links__icon icon-my-account"></i> <span class="navbar-listitem-link uplift-color-primary">Login</span> </div> <div class="login-cta dropdown-menu "> <ul class="login-cta-links"> <li class="login-cta-listitem"> <h6 class="h8 login-cta-header title-primary">Travel agent</h6> <a class="btn btn-login btn--secondary" href="http://aptgroup.travel" target="_blank" data-analytics-click="sign_in"> Agent Login </a> </li> <li class="login-cta-listitem"> <h6 class="h8 login-cta-header title-secondary">TOUR PERSONALISER</h6> <a class="btn btn-login btn--primary" href="https://tourpersonaliser.aptouring.com.au/tp/index.html" target="_blank" data-analytics-click="sign_in"> Login </a> </li> </ul> </div> </span> </div> </li> <li class="navbar-listitem uplift-color-primary"> <ul class="navbar-list navbar-list--additional-links right-align uplift-navbar-right-flex"> <li class="navbar-listitem uplift-color-primary"> <a href="https://oxyadmin.apttravelgroup.com/DigitalConcierge/SurveyLogin" class="navbar-listitem-link" >On Tour Feedback</a> </li> <li class="navbar-listitem uplift-color-primary"> <a href="/about-us/travel-information/port-details" class="navbar-listitem-link" >Port Details</a> </li> </ul> <a href="tel:+61 3 8526 1300" class="global-nav-link"><i class="global-nav-links__icon icon-phone"></i><span class="global-nav-links__label">+61 3 8526 1300</span></a> </li> </ul> </div> </div> </div> </div> <div class="navbar mobile invisible uplift-apt-navbar" id="nav-mobile"> <div class="container"> <div class="navbar-header"> <a class="navbar-toggle uplift-navbar-toggle-apt navbar-toggle-right-button js-btn" href="tel:+61 3 8526 1300"> <i class="icon-phone uplift-color-primary"></i> <div class="navbar-toggle-menu-item invisible">Call</div> </a> <button type="button" class="navbar-toggle uplift-navbar-toggle-apt navbar-toggle-left-button js-menu-button" data-toggle-nav="#nav-mobile" aria-expanded="false"> <div class="navbar-menu-icon hamburger-animated-icon uplift-color-primary"> <span></span> <span></span> <span></span> <span></span> </div> <div class="navbar-toggle-menu-item invisible">Menu</div> </button> </div> </div> <div class="nav-menu nav-mobile"> <ul data-accordion-panel class="nav-list primary panel-group" id="nav-mobile-list"> <li class="nav-listitem primary search"> <div class="nav-search"> <form method="get" action="/search-results" novalidate="novalidate" name="topnavsearchform" data-search-form data-ng-submit="searchFormSubmit(topnavsearchform, $event)"> <data-search-input data-ng-model="searchKeyword" placeholder="Search destinations and tour codes" data-input-id="nav-search" data-input-class="nav-form-control" data-button-class="btn btn-search btn-reset" data-icon-class="icon-cross-dark icon"></data-search-input> <button type="submit" data-ng-disabled="topnavsearchform.$invalid" class="btn btn-search"><i class="icon-zoom icon"></i></button> </form> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/trip-finder" target="_self" class="nav-title-link nav-heading-link" >Find your next trip</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading panel-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" data-toggle="collapse" data-parent="#nav-mobile-list" href="#navbar-mobile-collapse-1">By Destination</a> </h5> </div> <ul id="navbar-mobile-collapse-1" class="nav-list secondary panel-collapse collapse"> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/africa" target="_self">Africa</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/asia" target="_self">Asia</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/australia" target="_self">Australia</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/canada-alaska" target="_self">Canada, Alaska & USA</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/egypt-jordan-and-israel" target="_self">Egypt & Jordan</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/europe" target="_self">Europe</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/new-zealand" target="_self">New Zealand</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/destinations/south-america-antarctica" target="_self">South America & Antarctica</a> </h5> </div> </li> </ul> </li> <li class="nav-listitem primary panel"> <div class="nav-heading panel-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" data-toggle="collapse" data-parent="#nav-mobile-list" href="#navbar-mobile-collapse-2">By Mode of Travel</a> </h5> </div> <ul id="navbar-mobile-collapse-2" class="nav-list secondary panel-collapse collapse"> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/river-cruising" target="_self">River Cruise</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/land-journeys" target="_self">Land Journey</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/rail-journeys" target="_self">Rail Journey</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/small-ship-cruising" target="_self">Small Ship Cruise</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/ocean-cruising" target="_self">Ocean Cruise</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/4wd-adventures" target="_self">Remote Journey</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" href="/travel-styles/luxury-yacht-cruising" target="_self">Luxury Yacht Cruise</a> </h5> </div> </li> </ul> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/why-choose-apt" target="_self" class="nav-title-link nav-heading-link" >Why Choose APT?</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/specialdeals" target="_self" class="nav-title-link nav-heading-link" >Special Deals</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/voyage" target="_self" class="nav-title-link nav-heading-link" >Voyage Magazine</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/why-choose-apt/brochures" target="_self" class="nav-title-link nav-heading-link" >Brochures</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="https://tourpersonaliser.aptouring.com.au/tp/index.html" class="nav-title-link nav-heading-link" target="_blank" title="Update your details with APT Tour Personaliser" >Tour Personaliser</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="https://www.atgconnect.com.au/s/login/?ec=302&startURL=%2Fs%2F" target="_blank" class="nav-title-link nav-heading-link" >Travel Agent</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/about-us/contact-us" target="_self" class="nav-title-link nav-heading-link" >Contact Us</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading panel-heading"> <h5 class="nav-title"> <a class="nav-title-link nav-heading-link" data-toggle="collapse" data-parent="#nav-mobile-list" href="#navbar-mobile-collapse-10">Login</a> </h5> </div> <ul id="navbar-mobile-collapse-10" class="nav-list secondary panel-collapse collapse" data-parent="#navbar-mobile-accordion"> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="https://www.atgconnect.com.au/s/login" target="_blank" class="nav-title-link nav-heading-link" >Travel Agent</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="https://tourpersonaliser.aptouring.com.au/" target="_blank" class="nav-title-link nav-heading-link" >Tour Personaliser</a> </h5> </div> </li> </ul> </li> </ul> </div> </div> </header> <section class="quicksearch-hero add-extra-padding-70" data-site-hero-carousel data-ng-init="shcc.init(8000)"> <div class="owl-carousel quicksearch-hero-carousel owl-carousel--has-nav" id="quicksearch-hero-carousel"> <div class="carousel-container quicksearch-hero-carousel__container quicksearch-hero--reduced "> <picture class="overlay-gradient"> <source media="(min-width: 1919px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=1919&w=1919&h=799&cropX=0&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 1919px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=1919&w=1919&h=799&cropX=0&cropY=0" /> <source media="(min-width: 1599px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=1599&w=1599&h=666&cropX=0&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 1599px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=1599&w=1599&h=666&cropX=0&cropY=0" /> <source media="(min-width: 1299px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=1299&w=1299&h=541&cropX=0&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 1299px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=1299&w=1299&h=541&cropX=0&cropY=0" /> <source media="(min-width: 767px) and (orientation: Portrait)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=2398&w=666&h=999&cropX=866&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 767px) and (orientation: Portrait)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=2398&w=666&h=999&cropX=866&cropY=0" /> <source media="(min-width: 767px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=1599&w=1000&h=666&cropX=299&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 767px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=1599&w=1000&h=666&cropX=299&cropY=0" /> <source media="(min-width: 1px) and (orientation: Portrait)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=1536&w=360&h=640&cropX=588&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 1px) and (orientation: Portrait)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=1536&w=360&h=640&cropX=588&cropY=0" /> <source media="(min-width: 1px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.webp?useCustomFunctions=1&rw=864&w=640&h=360&cropX=112&cropY=0&format=webp" type="image/webp" /> <source media="(min-width: 1px)" data-srcset="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=864&w=640&h=360&cropX=112&cropY=0" /> <img class="lazyload quicksearch-hero__background lazyload img-responsive" alt="Red Autumn leaves" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="/-/media/apt-responsive-website/flora/hero-panel-12-5/hc-a-generic-flora-autumn-leaves-109-apt-12-5.jpg?useCustomFunctions=1&rw=2280&w=1900&h=950&cropX=190&cropY=0" /> </picture> <div class="quicksearch-content"> </div> <div class="quicksearch-hero-camera lazyload"> <span class="icon-camera"></span> <div class="quicksearch-hero-popover"> <p class="quicksearch-hero-popover__title">Seasonal wonders</p> <p class="quicksearch-hero-popover__description small">Take in the colours of Autumn on a specialist Botanica tour</p> </div> </div> </div> </div> <div class="brand-bar"></div> </section> <article class="body-content body-content__content-page" data-responsive-images data-lazy-load-images data-scroll-to-anchor> <section class="title-and-summary"> <div class="container"> <div class="row"> <div class="col-xs-12"> <h1 class="text-center">Privacy Policy</h1> <p class="margin-bottom-xxlg content-75 text-center">APT takes the privacy of your personal information very seriously. Find out what information APT collects about you, and how it may be used.</p> </div> </div> </div> </section> <div class="grid-component "> <div class="container " > <div class="row " > <div class="col-xs-12 col-no-min-height row-12__col " > <div class="rich-text rich-text_no-title" id=""> <style> .rich-text.rich-text_no-title td,th{padding:0.75rem;} .rich-text.rich-text_no-title h2,h3{margin-top:2em !important;} .rich-text.rich-text_no-title ol li{margin-bottom:1.5em;} </style> <p><em><span style="letter-spacing: 0.3pt; color: #122f60;">Last Updated 16 June 2024</span></em></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">MANAGEMENT OF PERSONAL INFORMATION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">At APT, we recognise the importance of your privacy and understand your concerns about the security of the personal information you provide to us.  This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">In this policy, APT means the entities within the APT Group, including (without limitation) Australian Pacific Touring Pty Ltd, Australian Pacific (Holdings) Pty Ltd, and their subsidiaries and related entities which operate the APT, Travelmarvel, TravelGlo, Botanica World Discoveries, Captain’s Choice and OneTomorrow brands.  APT</span><strong><span style="letter-spacing: 0.3pt; color: #122f60;"></span></strong><span style="letter-spacing: 0.3pt; color: #191919;">is the controller responsible for your personal data (collectively referred to “we”, “us” or “our” in this Privacy Policy).</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">APT may need to update this policy from time to time. If a change is significant, and we have your email address, we will notify you of the change via email. Otherwise, we will publish the updated current policy on our websites. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We comply with the Australian Privacy Principles (</span><strong><span style="letter-spacing: 0.3pt; color: #122f60;">APPs</span></strong><span style="letter-spacing: 0.3pt; color: #191919;">) as contained in the </span><em><span style="letter-spacing: 0.3pt; color: #122f60;">Privacy Act 1988 </span></em><span style="letter-spacing: 0.3pt; color: #191919;">(Cth) and the European Union General Data Protection Regulation (GDPR).  Along with other regional regulations like the GDPR, the APPs detail how personal information may be collected, used, disclosed, stored and destroyed, and how an individual may gain access to or make complaints about the personal information held about them. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">There are different kinds of data, below are some examples:</span></p> <ul style="list-style-type: disc;"> <li><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Identity Data</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> includes first name, last name, date of birth and gender.</span></li> <li><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Contact Data</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> includes address, email address and telephone numbers.</span></li> <li><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Financial Data</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> includes bank account and payment card details.</span></li> <li><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Technical Data</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> includes IP address, your login data, and your browser type.</span></li> <li><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Profile Data </span></strong><span style="letter-spacing: 0.3pt; color: #191919;">includes </span><span style="letter-spacing: 0.3pt; color: #191919;">your username and password and survey responses.</span></li> </ul> <p><span style="letter-spacing: 0.3pt; color: #191919;">We may collect anonymised details about your use of the websites for the purposes of aggregate statistics or reporting purposes. Aggregated data (your data combined with other people’s data) may come from your personal data but if it does not directly or indirectly reveal your identity, it is not considered personal data. For example, we may combine and analyse your use of the website to work out the number of users accessing a specific website feature.</span></p> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Personal information</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.  We collect personal information from and about our prospective and current customers, as well as from and about travel agents, business partners and other travel suppliers.</span></p> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Sensitive Information</span></strong><span style="letter-spacing: 0.3pt; color: #191919;">, a sub-set of personal information, includes information or an opinion about an individual’s racial or ethnic origin, political opinions, political association membership, religious beliefs or affiliations, philosophical beliefs, professional or trade association membership, trade union membership, sexual orientation or practices or criminal record, as well as health, genetic and biometric information.  We collect sensitive information from and about our customers where such information is included in Government-issued identity documents (e.g. passport), and from health and mobility questionnaires.</span></p> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Health Information</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> is information or an opinion about an individual’s health or disability, the health services provided or to be provided to them, their expressed wishes for the provision of future health services, personal information collected to provide a health service, personal information collected in connection with organ and body-part donation, and predictive genetic information.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">This policy details how APT manages personal information about you (including sensitive information and health information), whether you are a customer, a travel agent, an employee or another kind of travel supplier to our business.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">In the course of offering our travel products and services, the collection of personal information is necessary and unavoidable.  However, we aim to only collect personal information that is reasonable and fair in order to deliver the best possible travel products and services.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We take our obligations very seriously and have appointed a Privacy Officer for Australia, New Zealand and North America and a Data Protection Officer for Europe and the United Kingdom (together and separately (as applicable) the “DPO”) who are responsible for overseeing questions or concerns you may have about this Privacy Policy, including any requests to exercise your legal rights.  The APT contact details are shown at the end of this policy.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;"><strong>Sharing personal information across the APT Group</strong> is something that we routinely do, in accordance with this policy and for the purposes set out in this policy. If you provide personal information to one entity within the APT Group, you are consenting to us providing your personal information to other entities within the APT Group, to use in accordance with this policy, including for all parties in the APT Group to send you marketing communications.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">WHAT PERSONAL INFORMATION WE COLLECT AND HOLD</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">The kinds of personal information we collect from you or about you depend on the transaction you have entered into with us, the travel products / services you or your organisation have contracted us to provide, and the travel products / services you or your organisation are interested in. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">If you are a customer, the kinds of personal information and sensitive information that we commonly collect and hold from you or about you include:  your name, address, phone, fax and mobile numbers, email address, date of birth, nationality, religion, drivers licence details, passport details (including number, nationality, issue date, expiry date), bank account details, travel preferences and experiences, travel insurance and travel rewards and loyalty program membership.  We also collect health information relating to your current and previous health status, current and previous medical conditions, and your religious, cultural and dietary requirements.  We also collect personal information, sensitive information and health information from or about your family members, next of kin, emergency contact details and/or other members of your travelling party.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">If you are an employee or contractor of APT (or a prospective employee or contractor), the kinds of personal information that we commonly collect and hold from you or about you may include:  your name, address, gender, date of birth, telephone numbers, voice and image, email address, education, qualifications and employment experience, proof of citizenship or passport details to verify proof of ability to work in the designated country, CV or resume, statements addressing the criteria, background checks, referee checks, notes recorded during the application process, banking, tax and superannuation accounts and identification numbers, next of kin or emergency contact details, and medical certificates or health information you supply. We generally collect personal information directly from you, but may also collect personal information from other sources (e.g. recruitment agents). </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We record anonymous clickstream information from every visitor to our website.  We use this information to ensure that our website remains relevant and appropriate for the majority of users.  We do not make any association between this information and your personal details.  For further information, </span><a href="/legal/privacy-policy/cookies-policy"><strong><span style="text-decoration: none; letter-spacing: 0.3pt; color: #122f60;">please see our Cookies Policy.</span></strong></a></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">When you browse our website, contact us electronically, or engage with us on social media, we may also record: geographical tagging, cookies, your IP address and statistical data from your activity. When engaging with us on social media channels, your data may also be collected and used for the purpose of targeted advertising.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">By using our Digital Channels, you agree to our privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Credit card details are processed via a secure and Payment Card Industry compliant payment gateway and not stored on APT’s servers when you book, or pay for travel products through our website or contact centre systems.  If you would like more details on how we process credit card payments please send a request to the contact details given at the end of this document.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">HOW WE COLLECT AND HOLD PERSONAL INFORMATION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We aim to collect personal information only directly from you, unless it is unreasonable or impracticable for us to do so.  For example, if you are a customer of APT, we collect personal information from you or about you from your letters, emails, and telephone calls with us, and from your activity and inputs on our website and social media platforms.  We also collect personal information from you or about you from booking forms, application forms, customer satisfaction and post-trip surveys, requests you submit in person or through our website for a brochure, and other documents that you submit to or through us.  We may collect personal information about you as submitted by your family members and/or other members of your travelling party. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">However, in many instances we may also receive personal information about you, your family members and/or other members of your travelling party as submitted by third parties, such as your travel agent/s who are making the travel arrangements for you, travel insurers, airlines, hotel partners, tour operators and providers and affiliated travel suppliers. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">You can be anonymous or use a pseudonym when dealing with us, unless:</span></p> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">the use of your true identity is a legal requirement (eg. booking travel arrangements); or</span></li> </ul> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">it is impracticable for us to deal with you on such basis.</span></li> </ul> <p><span style="letter-spacing: 0.3pt; color: #191919;">Other instances where we may collect information are, when you:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Visit our website or social media (e.g. through cookies);</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Create a travel reservation with us – either in person or via a travel agent;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Enter a competition or promotion;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Sign up for our mailing list/newsletter;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Enquire about or order products through our Website or via phone, fax, email, post or in person;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Create a travel reservation online;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Select optional or paid services when on tour;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request assistance when on tour;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Provide feedback;</span></li> <li> <span style="letter-spacing: 0.3pt; color: #191919;">Fill in a form on our Website; and/or</span></li> <li> <span style="letter-spacing: 0.3pt; color: #191919;">Otherwise contact us.</span></li> </ol> <p><span style="letter-spacing: 0.3pt; color: #191919;">Personal information may be collected by us and by our third party service providers who assist us in operating the website. Including:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Google Analytics:</span> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">We use Google Analytics to help analyse how you use our website. Google Analytics generates statistical and other information about website use by means of cookies. Google will store this information.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">If you do not want your website visit information reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page at </span><a rel="noopener noreferrer" rel="noopener noreferrer" href="https://tools.google.com/dlpage/gaoptout" target="_blank"><strong><span style="letter-spacing: 0.3pt; color: #4b6186;">https://tools.google.com/dlpage/gaoptout</span></strong></a><span style="letter-spacing: 0.3pt; color: #191919;">.</span></li> </ol> </li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Click Stream Information</span></li> </ol> <p style="margin-left: 24.75pt;"><span style="letter-spacing: 0.3pt; color: #191919;">In common with many websites, when you read, browse or download information from our website, we or our internet service provider may also collect information such as the date and time of your visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration, maintenance and improvement purposes only.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">If you are an employee or contractor of APT, we collect personal information from you or about you for the purposes related to your employment or engagement.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">USING YOUR PERSONAL DATA</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:</span></p> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">Where we need to perform the contract we are about to enter into or have entered into with you.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Where we need to comply with a legal or regulatory obligation.</span></li> </ul> <p><span style="letter-spacing: 0.3pt; color: #191919;">We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Note that we may process your personal data using more than one lawful ground depending on the specific purpose for which we are using your data. Please refer to our contact details at the bottom of this policy if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.</span></p> <table border="1" cellspacing="0" cellpadding="0" width="557" style="background: white; width: 1105.89px; height: 2172.33px;"> <thead> <tr> <td style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Purpose/Activity</span></strong></p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Type of data</span></strong></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Lawful basis for processing including basis of legitimate interest</span></strong></p> </td> </tr> </thead> <tbody> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To register you as a new customer</span></p> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">Performance of a contract with you</span></p> <p> </p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p>For all parties in the APT Group to provide our travel products and services to you or your organisation</p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Financial</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Transaction</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(e) Marketing and Communications</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Performance of a contract with you</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to recover debts due to us)</span></li> </ol> <p> </p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To process and deliver your travel booking including:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Manage payments, fees and charges</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Collect and recover money owed to us</span></li> </ol> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Financial</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Transaction</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(e) Marketing and Communications</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Performance of a contract with you</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to recover debts due to us)</span></li> </ol> <p> </p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To manage our relationship with you which will include:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Notifying you about changes to our terms or privacy policy</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Asking you to leave a review or take a survey</span></li> </ol> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Profile</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Marketing and Communications</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Performance of a contract with you</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary to comply with a legal obligation</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)</span></li> </ol> </td> </tr> <tr style="height: 257.35pt;"> <td valign="top" style="height: 257.35pt; width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To enable you to partake in a prize draw, competition or complete a survey</span></p> </td> <td valign="top" style="height: 257.35pt; width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Profile</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Usage</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(e) Marketing and Communications</span></p> </td> <td valign="top" style="height: 257.35pt; width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Performance of a contract with you</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to study how customers use our products/ services, to develop them and grow our business)</span></li> </ol> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To enable us to safely and efficiently provide the travel and accommodation products and services which you have purchased</span></p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Profile (including essential medical information)</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate business conduct, to safely deliver your travel services and meet legal obligations in your selected travel destinations</span></p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)</span></p> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Technical</span></p> <p> </p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary to comply with a legal obligation</span></li> </ol> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you</span></p> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Profile</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Usage</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(e) Marketing and Communications</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(f) Technical</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)</span></p> <p> </p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To use data analytics to improve our website, products/services, marketing, customer relationships and experiences</span></p> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Technical</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Usage</span></p> <p> </p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)</span></p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To make suggestions and recommendations to you about goods or services that may be of interest to you</span></p> <p> </p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Technical</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(d) Usage</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(e) Profile</span></p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (to develop our products/services and grow our business)</span></p> <p> </p> </td> </tr> <tr> <td valign="top" style="width: 162.65pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">To manage our employment and contractor relationships and other company administration functions</span></p> </td> <td valign="top" style="width: 99.2pt; padding: 0.75pt; text-align: left;"> <p><span style="letter-spacing: 0.3pt; color: #191919;">(a) Identity</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(b) Contact</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">(c) Financial</span></p> <p> </p> </td> <td valign="top" style="width: 155.95pt; padding: 0.75pt; text-align: left;"> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary for our legitimate interests (for the running of our business)</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Necessary to comply with a legal obligation</span></li> </ol> </td> </tr> </tbody> </table> <p><strong><span style="letter-spacing: 0.3pt; color: #122f60;">Change of purpose:</span></strong><span style="letter-spacing: 0.3pt; color: #191919;"> We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with or reasonably related to the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">WHY WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities (please see the table above for further details). </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We do not disclose your personal information without your permission, unless the disclosure is:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">In accordance with this Privacy Policy or any agreement you enter into with us;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">To our related companies;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">To third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets; or</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Required or authorised by law.</span></li> </ol> <p><span style="letter-spacing: 0.3pt; color: #191919;">We will routinely disclose some of your personal information to other Australian entities within the APT Group of travel companies in connection with the purposes set out in the table above. If you provide personal information to one entity within the APT Group, you are consenting to us providing your personal information to other entities within the APT Group, to use in accordance with this policy, including for all parties in the APT Group to send you marketing communications. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Our business also necessarily works closely with external travel agents, travel suppliers, airlines, hotel partners, ground tour operators, caterers and travel insurers etc.  We routinely disclose your personal information to these third parties for them to assist us in carrying out our business functions and activities.  In some instances, these external businesses (especially travel agents) may have direct access to our CRM database for the purpose of providing streamlined booking and reservation services etc.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We may collect sensitive information from you or about you where there is a legal requirement to do so, or where we are otherwise permitted by law.  For example, we routinely collect and hold the details on your passport, such as your nationality.   Otherwise, we will specifically seek your consent to the collection, use and disclosure of sensitive information.  For example, we may seek to collect sensitive information about you where it is necessary or desirable for your travel experience.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">If we do not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide the travel products and services that you or your organisation have contracted us to provide.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions, identification checks, fraud checks, providing you with information about other travel products and services offered by us, sending you marketing communications and promotions for and from all parties in the APT Group to  via email or SMS, market research, customer feedback and quality assurance surveys, newsletter and magazine communications, statistical collation and website traffic analysis.  Some of these functions may be carried out directly by us, or through outsourcing to business partners such as mailing houses.  </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">MARKETING</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Promotional offers from us: Where we use your personal information for marketing and promotional purposes, it is because you have asked to hear from APT, you have entered a competition and agreed to join our mailing list, or a friend / colleague has requested it on your behalf and you have confirmed this to us.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Third-party marketing (outside of the APT Group): We will get your express opt-in consent before we share your personal data with any other company for marketing purposes.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Opting out: You can opt out of our direct marketing efforts at any time by contacting </span><a href="mailto:info@aptouring.com.au"><strong><span style="text-decoration: none; letter-spacing: 0.3pt; color: #122f60;">info@aptouring.com.au</span></strong></a><span style="letter-spacing: 0.3pt; color: #191919;"> or by notifying us. Opt out procedures are also included in our marketing communications.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We may also disclose your personal information to third parties (including government departments and enforcement bodies) where required or permitted by law.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">CONTESTS</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">When you enter a contest or other promotional feature on our website, we may ask for your personal information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose the required information in order to participate.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">ONLINE SURVEYS</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We also value opinions and comments from our customers, and you may have the opportunity to give us your feedback through website and other surveys.  In conducting these surveys, we may ask for your personal information so that we can appropriately identify you.  Survey and personal information collected will be aggregated and used to make improvements to our website and to improve our products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information in order to participate.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">REVIEWS</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">APT/The APT Group may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy <a href="https://uk.legal.trustpilot.com/for-reviewers/end-user-privacy-terms">here</a>. </span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">HOW WE HOLD AND STORE PERSONAL INFORMATION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">APT takes the security of any personal information we hold very seriously.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Your personal information is held and stored on paper and/or by electronic means, (including in Cloud-based systems).  We have physical, electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference and loss, and from unauthorised access, modification and disclosure:</span></p> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">Data held and stored on paper is stored in lockable filing cabinets, within secure premises, with secured entry and monitored alarms.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Data held and stored electronically (including in the Cloud) is protected by internal and external firewalls, limited access via file passwords, and files can be designated read-only or no access.  We also require our IT contractors and other third parties to implement privacy safeguards.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Data stored or archived off-site is contained within secure facilities.  We also require our storage contractors to implement privacy safeguards.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Where we disclose personal information to third parties (including contractors and affiliated businesses located locally and overseas), our contractual arrangements with them include specific privacy requirements.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Our staff receive regular training on privacy procedures.</span></li> </ul> <p><span style="letter-spacing: 0.3pt; color: #191919;">In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">While we take great care to protect your personal information in all of our business systems, unfortunately no information transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">DESTRUCTION AND DE-IDENTIFICATION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We will retain your personal information whilst it is required for any of our business functions, or for any other lawful purpose. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We use secure methods to destroy or to permanently de-identify your personal information when it is no longer needed:</span></p> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">Paper records are commonly shredded, pulped or disintegrated, or sent for secure destruction.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Electronic records are deleted from all locations, to the best of our ability, or encrypted and/or placed beyond use.</span></li> </ul> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">OVERSEAS DISCLOSURE</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Our business is part of the international APT Group of companies.  We will routinely disclose some of your personal information to overseas entities within the APT Group.  Our related entities are located in Germany, New Zealand, the UK, Canada and the USA. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">APT contact details are shown at the end of this policy if you want further information about the specific mechanisms we use when transferring your personal data outside of the EEA. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Our business is also necessarily affiliated with a range of third party businesses and travel suppliers located overseas.  In the course of doing business with you, we will routinely disclose some of your personal information (including sensitive information and health information) to these overseas recipients, but only when we can ensure an adequate level of protection.  Our third party overseas affiliates are located in our APT Destinations, including Africa, Asia, Canada, Alaska, the USA, Egypt, Jordan, Europe, New Zealand, Russia, Scandinavia, the Baltics, South America and the South Pacific.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We will only disclose your personal information to overseas recipients where it is necessary to complete the transaction you have entered into, and:</span></p> <ul style="list-style-type: disc;"> <li><span style="letter-spacing: 0.3pt; color: #191919;">you have provided consent; or</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">we believe on reasonable grounds that the overseas recipient is required to deal with your personal information by enforceable laws which are similar to the requirements under the APPs; or</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">it is otherwise permitted by law.</span></li> </ul> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">LEGAL RIGHTS UNDER THE GDPR</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Under certain circumstances, the GDPR grants you certain rights under information protection laws in relation to your personal information. You have the right to:</span></p> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information in the following scenarios:</span> <ol> <li><span style="letter-spacing: 0.3pt; color: #191919;">if you want us to establish the information’s accuracy;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">where our use of the information is unlawful but you do not want us to erase it;</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims; or</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.</span></li> </ol> </li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.</span></li> <li><span style="letter-spacing: 0.3pt; color: #191919;">Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.</span></li> </ol> <p><span style="letter-spacing: 0.3pt; color: #191919;">If you wish to exercise any of the rights set out above, our contact details are shown at the end of this policy.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">NO FEE USUALLY REQUIRED  </span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">WHAT WE MAY NEED FROM YOU  </span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">TIME LIMIT TO RESPOND  </span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">REQUESTS FOR ACCESS AND CORRECTION</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">In most cases, we expect that we will be able to comply with your request.  However, if we do not agree to provide you access or to correct the information as requested, we will give you written reasons why.  Please contact us using the regional guidelines listed below for further information. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">To assist us to keep our records up-to-date, please</span><a href="mailto:info@aptouring.com.au?subject=Privacy%20Policy%20Enquiry"><strong><span style="text-decoration: none; letter-spacing: 0.3pt; color: #122f60;"> notify us of any changes</span></strong></a><span style="letter-spacing: 0.3pt; color: #191919;"> to your personal information.</span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">COMPLAINTS AND CONCERNS</span></strong></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">For Residents of Australia</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act and the Australian Privacy Principles.  We will respond to your complaint in accordance with the relevant provisions of the Australian Privacy Principles.  Please use our Australian contact address below for further information. </span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">It is also important that you contact us immediately in the unlikely event that you have reason to believe that your privacy has been breached. In turn, we undertake to inform you as soon as possible in the unlikely event that we have cause to believe that your privacy information may have been breached by any error in our systems. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.<br /> <br /> While you have the right to make a complaint at any time to the Office of the Australian Information Commission (OAIC), we will appreciate the opportunity to address your concerns first. As such, we shall be grateful if you will contact us before approaching the Office of the Australian Information Commission (OAIC). </span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">For Residents of EU & EEA countries including the United Kingdom</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Where your data controller is an APT Group company located in the UK or another EU or EEA Member State, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (</span><a href="http://www.ico.org.uk/"><strong><span style="letter-spacing: 0.3pt; color: #4b6186;">www.ico.org.uk</span></strong></a><span style="letter-spacing: 0.3pt; color: #191919;">) or any other applicable EU national supervisory authority. However, we will appreciate the opportunity to address your concerns first. As such, we shall be grateful if you will contact us before approaching the ICO.</span></p> <p style="margin: 7.5pt 0cm;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">For Residents of other countries</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Please contact our Australian office at the address below with regard to any complaints or concerns you have with regard our Privacy Policy. Where we are obliged to follow privacy laws in the country of purchase we shall do so. To the extent permissible, the principles which apply in Australia will apply. </span></p> <p style="margin-bottom: 0cm;"><span style="letter-spacing: 0.3pt; color: #191919;"> </span></p> <p style="margin-bottom: 7.5pt;"><strong><span style="letter-spacing: 0.3pt; color: #122f60;">LINKS</span></strong></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">APT’s website may contain links to other websites. Please note that when you click on one of these links, you are entering another website. APT encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">Other websites linked to / from the APT website may not be affiliated or associated with, or controlled by, us.  We are not responsible for any content contained on those websites, or any loss you may suffer in relation to the use of those websites.  If you visit those websites, you will visit them entirely at your own risk and release us (including our employees and agents) from any and all liability resulting from or in connection with the inclusion of links to other websites or your use of those websites.</span></p> <p><span style="letter-spacing: 0.3pt; color: #191919;">We do not endorse or represent the companies, products or content linked to this website and we reserve the right to terminate any link or linking program at any time.</span></p> </div> <div class="rich-text " id=""> <h2 class="text-center rich-text__title">Contact Us</h2> <p>If you require further information or have any questions regarding this policy, then please contact us.</p> <div class="grid-component "> <div class="container "> <div class="row "> <div class="col-xs-12 col-sm-6 "> <h3>Australia, New Zealand and North America</h3> <p><strong>Privacy Officer</strong><br /> APT Group<br /> <br /> C/- Australian Pacific (Touring) Pty Ltd<br /> Level 4, 1230 Nepean Hwy<br /> Cheltenham, Victoria 3192<br /> Australia<br /> T: (03) 8526 1300<br /> F: (03) 8526 1786</p> <p><a href="mailto:Customer.Relations@aptouring.com.au?subject=Privacy%20Policy%20Enquiry">Customer.Relations@aptouring.com.au</a></p> </div> <div class="col-xs-12 col-sm-6 "> <h3>Europe and United Kingdom</h3> <p><strong>Data Protection Officer</strong><br /> APT Group<br /> <br /> APT<br /> First Floor, Chalfont Court<br /> 5 Hill Avenue<br /> Amersham, Buckinghamshire HP6 5BD<br /> United Kingdom<br /> T: 0800 012 6686</p> <p><a href="mailto:dataprotection@aptouring.co.uk?subject=Privacy%20Policy%20Enquiry">dataprotection@aptouring.co.uk</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-subscription bg-newsletter" id="newsletter-subscription"> <div class="container"> <div class="newsletter-subscription-form" data-newsletter-subscription-form data-form-tracking data-form-tracking-category="Newsletter Subscription" data-form-tracking-label="Submit Details"> <aside> <a name="form"></a> <section class="section row js-form-section form-96f6b891-ec59-4918-9376-2d6877d5ef64" > <div class="col-full"> <div class="title-wrapper"> <h2 class="signup-title newsletter-subscription-title">Subscribe to a World of Travel</h2> </div> <div class="subtitle-wrapper"> <p class="h2 signup-subtitle newsletter-subscription-desc enhancement-subscription-title">Sign up to receive exclusive updates on our latest trips, incredible offers and travel inspiration.</p> </div> <form 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View our <a href="/legal/privacy-policy" target="_blank" >Privacy Policy</a> </p> </div> </div> </section> </form> </div> <a href="#" class="anchor-arrow alink continue-arrow"></a> </section> <section class="section form-success-page" style="display:none;"> <div class="col-full"> <div class="thank-you success-wrapper copy"> <div class="title-wrapper"> <h3 class="h2 signup-title">THANK YOU FOR SIGNING UP TO OUR NEWSLETTER</h3> </div> <section class="success success-content"> <p class="h2">You will now receive inspiring news and updates from APT</p> <ul class="success-listing-text-container content-list"></ul> </section> <footer class="success success-redirect"> <p class="h2"></p> <p></p> <a class="link" href="#" target="_blank">Close</a> </footer> </div> </div> <a href="#" class="anchor-arrow alink continue-arrow"></a> </section> </aside> </div> </div> </div> </article> <footer class="footer"> <div class="footer-nav desktop hidden-xs"> <div class="container"> <div class="row 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target="_self" >Small Group Journey</a></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"><a href="/travel-styles/small-ship-cruising" target="_self" >Small Ship Cruise</a></span></li> </ul> </div> <div class="col-sm-3"> <ul class="footer-nav-list"> <li class="footer-nav-list-item "><span class="footer-nav-list-text"></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"><a href="/why-choose-apt/awards" target="_self" >Awards</a></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"><a href="/about-us/travel-information/booking-policies" target="_self" >Book with Confidence</a></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"></span></li> <li class="footer-nav-list-item "><span class="footer-nav-list-text"><a 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<div class="footer-nav mobile nav-mobile"> <ul data-accordion-panel class="nav-list primary panel-group" id="footer-nav-mobile-list"> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/trip-finder" target="_self" class="nav-title-link nav-heading-link" >Find Your Next Trip</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading panel-heading"> <h5 class="nav-title"> <a class="nav-heading-link nav-title-link" data-toggle="collapse" data-parent="#footer-nav-mobile-list" href="#footer-nav-mobile-collapse-1">By Destination</a> </h5> </div> <ul id="footer-nav-mobile-collapse-1" class="nav-list secondary panel-collapse collapse"> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/destinations/africa" target="_self" class="nav-title-link nav-heading-link" >Africa</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a 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class="nav-title"> <a href="/destinations/south-america-antarctica" target="_self" class="nav-title-link nav-heading-link" >South America & Antarctica</a> </h5> </div> </li> </ul> </li> <li class="nav-listitem primary panel"> <div class="nav-heading panel-heading"> <h5 class="nav-title"> <a class="nav-heading-link nav-title-link" data-toggle="collapse" data-parent="#footer-nav-mobile-list" href="#footer-nav-mobile-collapse-2">By Mode of Travel</a> </h5> </div> <ul id="footer-nav-mobile-collapse-2" class="nav-list secondary panel-collapse collapse"> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/travel-styles/land-journeys" target="_self" class="nav-title-link nav-heading-link" >Land Journey</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/travel-styles/luxury-yacht-cruising" class="nav-title-link nav-heading-link" target="_self" title="View Croatia and Mediterranean 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class="nav-title-link nav-heading-link" >Small Group Journeys</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/travel-styles/small-ship-cruising" target="_self" class="nav-title-link nav-heading-link" >Small Ship Cruise</a> </h5> </div> </li> <li class="nav-listitem secondary"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/travel-styles/4wd-adventures" target="_self" class="nav-title-link nav-heading-link" >4WD Remote Journeys</a> </h5> </div> </li> </ul> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/specialdeals" target="_self" class="nav-title-link nav-heading-link" >Special Deals</a> </h5> </div> </li> <li class="nav-listitem primary panel"> <div class="nav-heading"> <h5 class="nav-title"> <a href="/why-choose-apt/brochures" target="_self" class="nav-title-link nav-heading-link" >Brochures</a> </h5> </div> </li> <li class="nav-listitem primary 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