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mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-32971' id='mega-menu-item-32971'><a class="mega-menu-link" href="https://www.mnpals.org/services/islandora/">Islandora</a></li> </ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-28055' id='mega-menu-item-28055'><a class="mega-menu-link" href="https://www.mnpals.org/contact/">Contact</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-5-of-12' id='mega-menu-32481-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-has-children mega-menu-item-4918' id='mega-menu-item-4918'><a class="mega-menu-link" href="https://www.mnpals.org/about/">About PALS<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5120' id='mega-menu-item-5120'><a class="mega-menu-link" href="https://www.mnpals.org/about/mission-and-values/">Mission and Values</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5119' id='mega-menu-item-5119'><a class="mega-menu-link" href="https://www.mnpals.org/about/our-history/">Our History</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5129' id='mega-menu-item-5129'><a class="mega-menu-link" href="https://www.mnpals.org/about/testimonials/">Testimonials</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5584' id='mega-menu-item-5584'><a class="mega-menu-link" href="https://www.mnpals.org/about/organization-chart/">Organization Chart</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-32480' id='mega-menu-item-32480'><a class="mega-menu-link" href="https://www.mnpals.org/staff/">Staff</a></li> </ul> </li> </ul> 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class="mega-menu-link" href="https://consortium.mnpals.net/consortium/members">Membership List</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-28058' id='mega-menu-item-28058'><a class="mega-menu-link" href="https://www.mnpals.org/the-consortium/funding-formula/">Funding Formula</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5169' id='mega-menu-item-5169'><a class="mega-menu-link" href="https://www.mnpals.org/the-consortium/participant-charges/">Participant Charges</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5174' id='mega-menu-item-5174'><a class="mega-menu-link" href="https://www.mnpals.org/the-consortium/governance-structure/">Governance Structure</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-32512-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item 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href="https://consortium.mnpals.net/islandora/object/MNPALS%3Aconsortium?f%5B0%5D=mods_physicalDescription_form_ms%3A%22Policies%22">Policies</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-35119' id='mega-menu-item-35119'><a class="mega-menu-link" href="https://consortium.mnpals.net/islandora/object/MNPALS%3A772">Code of Conduct</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-33792' id='mega-menu-item-33792'><a class="mega-menu-link" href="https://palssupport.zohodesk.com/portal/en/community">Community Discussion</a></li> </ul> </li> </ul> </li></ul> </li><li class=" astm-search-menu is-menu popup menu-item"><a href="#" role="button" aria-label="Search Icon Link"><svg width="20" height="20" class="search-icon" role="img" viewBox="2 9 20 5" focusable="false" aria-label="Search"> <path class="search-icon-path" d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"></path></svg></a></li></ul></div></div></nav></div></header><div class="site-inner"><div class="content-sidebar-wrap"><main class="content" id="genesis-content"><div class="breadcrumb"><span><span><a href="https://www.mnpals.org/">Home</a></span> > <span><a href="https://www.mnpals.org/services/">Our Services</a></span> > <span class="breadcrumb_last" aria-current="page">Service Catalog</span></span></div><article class="post-33619 page type-page status-publish entry" aria-label="Service Catalog"><header class="entry-header"><h1 class="entry-title">Service Catalog</h1> </header><div class="entry-content"> <p>These are the services offered by PALS. <a href="https://www.mnpals.org/support/support-center-urgency-levels/">Standard PALS SLAs apply</a> to all except customized training.</p> <p></p> <div class="wptb-table-container wptb-table-33622"><div class="wptb-table-container-matrix" id="wptb-table-id-33622" data-wptb-version="1.6.4" data-wptb-pro-status="false"><table class="wptb-preview-table wptb-element-main-table_setting-33622" style="border-style: solid; border-width: 1px;" data-wptb-adaptive-table="0" data-wptb-cells-width-auto-count="4" data-wptb-table-tds-sum-max-width="509" data-table-columns="4" data-reconstraction="1" data-wptb-horizontal-scroll-status="false" data-wptb-extra-styles="LyogRW50ZXIgeW91ciBjdXN0b20gQ1NTIHJ1bGVzIGhlcmUgKi8=" role="table" data-wptb-responsive-directives="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" data-wptb-header-background-color="#E6E5D4FF" data-wptb-even-row-background-color="#FFFFFFFF" data-wptb-odd-row-background-color="#F3F3EE9C" data-wptb-apply-table-container-max-width="1" data-wptb-table-container-max-width="1276" data-wptb-sortable-table-vertical="1"><tbody><tr class="wptb-row" style="background-color: rgb(230, 229, 212);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="0" data-sorted-vertical="ask"><div class="wptb-text-container wptb-ph-element wptb-element-text-1" style="color: rgb(13, 0, 0); font-size: 19px;"><div class="" style="position: relative;"><p>Name </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="0" data-sorted-vertical="ask"><div class="wptb-text-container wptb-ph-element wptb-element-text-2" style="color: rgb(16, 1, 1); font-size: 19px;"><div class="" style="position: relative;"><p>Description </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="0" data-sorted-vertical="ask"><div class="wptb-text-container wptb-ph-element wptb-element-text-3" style="color: rgb(15, 0, 0); font-size: 19px;"><div class="" style="position: relative;"><p>PALS Provides </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="0" data-sorted-vertical="ask"><div class="wptb-text-container wptb-ph-element wptb-element-text-4" style="color: rgb(10, 0, 0); font-size: 19px;"><div class="" style="position: relative;"><p>Cost </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="1"><div class="wptb-text-container wptb-ph-element wptb-element-text-9" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Alma/Primo VE </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="1"><div class="wptb-text-container wptb-ph-element wptb-element-text-10" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Library system </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="1"><div class="wptb-text-container wptb-ph-element wptb-element-text-11" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="1"><div class="wptb-text-container wptb-ph-element wptb-element-text-12" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>According to User Fee Funding Formula </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="2"><div class="wptb-text-container wptb-ph-element wptb-element-text-59" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Booking </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="2"><div class="wptb-text-container wptb-ph-element wptb-element-text-60" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Alma API provides a calendar interface that allows patrons to find and book study rooms and equipment and allows staff to view those bookings</p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="2"><div class="wptb-text-container wptb-ph-element wptb-element-text-61" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="2"><div class="wptb-text-container wptb-ph-element wptb-element-text-62" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="3"><div class="wptb-text-container wptb-ph-element wptb-element-text-29" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Broken Link Reporting </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="3"><div class="wptb-text-container wptb-ph-element wptb-element-text-30" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>This tool allows patrons to report broken links to electronic resources in Primo VE</p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="3"><div class="wptb-text-container wptb-ph-element wptb-element-text-31" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="3"><div class="wptb-text-container wptb-ph-element wptb-element-text-32" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="4"><div class="wptb-text-container wptb-ph-element wptb-element-text-42" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Course Reserve Browse </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="4"><div class="wptb-text-container wptb-ph-element wptb-element-text-43" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Alma/Primo VE API provides a browsing interface for course reserve materials </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="4"><div class="wptb-text-container wptb-ph-element wptb-element-text-44" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="4"><div class="wptb-text-container wptb-ph-element wptb-element-text-45" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="5" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-67" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Customized Training</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="5" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-68" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>PALS will provide customized training upon request. Used for things like training new employees or training multiple staff members on a specific functionality</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="5" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-69" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Training</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="5" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-70 edit-active" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>At customer site: $1000 per day</p><p>Virtual: $500 per day</p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="6"><div class="wptb-text-container wptb-ph-element wptb-element-text-5" style="color: rgb(13, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>EZproxy </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="6"><div class="wptb-text-container wptb-ph-element wptb-element-text-6" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Secure remote access to licensed e-resources </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="6"><div class="wptb-text-container wptb-ph-element wptb-element-text-7" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="6"><div class="wptb-text-container wptb-ph-element wptb-element-text-8" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>$500 for initial setup and $700/year </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="7"><div class="wptb-text-container wptb-ph-element wptb-element-text-34" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Inventory/Shelf Report </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="7"><div class="wptb-text-container wptb-ph-element wptb-element-text-35" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>This tool checks item order and compares Alma holdings with items not scanned</p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="7"><div class="wptb-text-container wptb-ph-element wptb-element-text-36" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="7"><div class="wptb-text-container wptb-ph-element wptb-element-text-37" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="8"><div class="wptb-text-container wptb-ph-element wptb-element-text-17" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Islandora </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="8"><div class="wptb-text-container wptb-ph-element wptb-element-text-18" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Store and share digital assets </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="8"><div class="wptb-text-container wptb-ph-element wptb-element-text-19" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="8"><div class="wptb-text-container wptb-ph-element wptb-element-text-20" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Request quote </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="9"><div class="wptb-text-container wptb-ph-element wptb-element-text-38" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>LibKey Suite Configuration </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="9"><div class="wptb-text-container wptb-ph-element wptb-element-text-39" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>LibKey Suite integrates with Primo VE to eliminate clicks for users </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="9"><div class="wptb-text-container wptb-ph-element wptb-element-text-40" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Configuration of LibKey products in Primo VE </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="9"><div class="wptb-text-container wptb-ph-element wptb-element-text-41" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members who subscribe to LibKey Suite separately </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="10"><div class="wptb-text-container wptb-ph-element wptb-element-text-21" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>LibStats </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="10"><div class="wptb-text-container wptb-ph-element wptb-element-text-22" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Record data about questions asked at service desks </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="10"><div class="wptb-text-container wptb-ph-element wptb-element-text-23" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="10"><div class="wptb-text-container wptb-ph-element wptb-element-text-24" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free to MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="11" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-71" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>MNLINK Request Integration</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="11" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-72" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Allows MNLINK to transfer requests into Alma</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="11" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-73" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, support/training</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="11" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-74" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members</p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="12"><div class="wptb-text-container wptb-ph-element wptb-element-text-55" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Matomo Analytics </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="12"><div class="wptb-text-container wptb-ph-element wptb-element-text-56" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Used with Islandora and SubjectsPlus to provide users with data regarding application usage </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="12"><div class="wptb-text-container wptb-ph-element wptb-element-text-57" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting and maintenance<br></p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="12"><div class="wptb-text-container wptb-ph-element wptb-element-text-58" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for users of Islandora and SubjectsPlus </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="13"><div class="wptb-text-container wptb-ph-element wptb-element-text-47" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Patron user load Minnesota State </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="13"><div class="wptb-text-container wptb-ph-element wptb-element-text-48" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Minnesota State IT loads user data from the student information system into Alma</p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="13"><div class="wptb-text-container wptb-ph-element wptb-element-text-49" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Mediation </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="13"><div class="wptb-text-container wptb-ph-element wptb-element-text-50" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free, only available to Minnesota State libraries </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="14"><div class="wptb-text-container wptb-ph-element wptb-element-text-51" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Patron user load non-Minnesota State </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="14"><div class="wptb-text-container wptb-ph-element wptb-element-text-52" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Flat file load of user data into Alma </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="14"><div class="wptb-text-container wptb-ph-element wptb-element-text-53" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Editing and maintenance of PLIF load from member library into Alma system </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="14"><div class="wptb-text-container wptb-ph-element wptb-element-text-54" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free, only available to non-Minnesota State MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="15" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-63" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>ReadMETRICS/ezMetrics</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="15" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-64" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>EZproxy statistics using ezPAARSE and ezMESURE</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="15" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-65" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, support/training</p></div></div></td><td class="wptb-cell" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="15" data-wptb-css-td-auto-width="true"><div class="wptb-text-container wptb-ph-element wptb-element-text-66" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for our PALS-hosted EZproxy members</p></div></div></td></tr><tr class="wptb-row" style="background-color: rgba(243, 243, 238, 0.61);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="16"><div class="wptb-text-container wptb-ph-element wptb-element-text-25" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>Scan’N’Toss </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="16"><div class="wptb-text-container wptb-ph-element wptb-element-text-26" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Alma/Primo VE API streamline the process of withdrawing physical items</p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="16"><div class="wptb-text-container wptb-ph-element wptb-element-text-27" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="16"><div class="wptb-text-container wptb-ph-element wptb-element-text-28" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free for MnPALS members </p></div></div></td></tr><tr class="wptb-row" style="background-color: rgb(255, 255, 255);"><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="0" data-y-index="17"><div class="wptb-text-container wptb-ph-element wptb-element-text-13" style="color: rgb(0, 0, 0); font-size: 17px;"><div class="" style="position: relative;"><p>SubjectsPlus </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="1" data-y-index="17"><div class="wptb-text-container wptb-ph-element wptb-element-text-14" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Content management system for research guides and database lists </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="2" data-y-index="17"><div class="wptb-text-container wptb-ph-element wptb-element-text-15" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Hosting, maintenance, development, support/training </p></div></div></td><td class="wptb-cell" data-wptb-css-td-auto-width="true" style="padding: 13px; border-style: solid; border-width: 1px; background-color: rgba(0, 0, 0, 0);" data-x-index="3" data-y-index="17"><div class="wptb-text-container wptb-ph-element wptb-element-text-16" style="color: rgb(0, 0, 0); font-size: 15px;"><div class="" style="position: relative;"><p>Free to MnPALS members </p></div></div></td></tr></tbody></table></div></div> <hr class="wp-block-separator aligncenter is-style-wide"/> <h3 class="wp-block-heading"><strong>MnPALS Consortium – Become a Member</strong></h3> <ul class="wp-block-list"><li>Do you need help with Alma/Primo VE?</li><li>Are you looking to collaborate with Minnesota libraries?</li></ul> <p>You might be interested in these resources:</p> <ul class="wp-block-list"><li><a href="https://www.mnpals.org/wp-content/uploads/How-PALS-Helps.pdf">How PALS Helps</a></li><li><a href="https://www.mnpals.org/services/">Services</a></li></ul> <p>If you are interested in becoming a member of the <a href="https://www.mnpals.org/contact/">MnPALS Consortium, reach us here</a>.</p> </div></article></main></div></div><div class="before-footer-cta"><div class="wrap"><section id="custom_html-3" class="widget_text widget widget_custom_html"><div class="widget_text widget-wrap"><div class="textwidget custom-html-widget"><h3>PALS</h3> <p style="font-size:smaller;">Minnesota State University, Mankato<br /> 3113 Memorial Library<br /> Mankato, MN 56001<br /> Phone: 507.389.2000</p></div></div></section> <section id="simple-social-icons-3" class="widget simple-social-icons"><div class="widget-wrap"><ul class="aligncenter"><li class="ssi-linkedin"><a href="https://www.linkedin.com/company/pals-a-program-of-the-minnesota-state-colleges-and-universities" ><svg role="img" class="social-linkedin" aria-labelledby="social-linkedin-3"><title id="social-linkedin-3">LinkedIn</title><use xlink:href="https://www.mnpals.org/wp-content/plugins/simple-social-icons/symbol-defs.svg#social-linkedin"></use></svg></a></li></ul></div></section> <section id="custom_html-4" class="widget_text widget widget_custom_html"><div class="widget_text widget-wrap"><div class="textwidget custom-html-widget"><h4>A Program of Minnesota State</h4> <p style="font-size:smaller;">Minnesota State Colleges and Universities (Minnesota State) is a system of two- and four-year colleges and universities. <br />Minnesota State aims to enable people in Minnesota to succeed by providing the most accessible education in the nation.<br /> <a href="https://www.minnstate.edu/" target="_blank" rel="noopener">More About Minnesota State</a></p> <p><img width="20%" alt="Minnesota State logo" data-src="https://www.mnpals.org/wp-content/uploads/minnstatelogo.png" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 320px; 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