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AAA-ICDR Clause Drafting | ADR.org
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Hearings"><img alt="Virtual Hearings" data-entity-type="file" data-entity-uuid="c4e3360f-e971-4784-8d74-4f5d283d20f2" height="315" src="/sites/default/files/inline-images/virtual_hearings_450x375.png" width="315" loading="lazy" /></a></h4> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="970c5bf3-b9a1-46b8-9ad3-2316aabc69fc" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Practice Areas</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" 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description="" data-id="a0e69f3a-cc08-41d4-bca3-227f36559fa0" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Labor" href="/labor" target="_self"> Labor </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="b15893c0-5d7f-4cc7-88f1-f14f4567e54b" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Small Business and Entrepreneurs" href="https://go.adr.org/small-business-entrepreneurs.html" target="_self"> Small Business and Entrepreneurs </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationpracticeareas" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationpracticeareas" class="block block-block-content block-block-content0d66761c-a3fe-4622-9f76-0a4dacbb7056 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="/Support" id="" rel="" target="" title=""><img alt="File AAA-ICDR Cases Online" data-entity-type="file" data-entity-uuid="ffb5d394-bbb9-44c7-979b-3d44e4546a89" height="226" src="/sites/default/files/inline-images/File-a-Case-Online.png" width="271" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="090d16da-a811-423f-b94f-530346d49080" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">InnovAAAtion</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89b780d1-5a24-4c9a-9220-36382df5a648" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="InnovAAAtion" href="https://go.adr.org/innovation.html" target="_self"> InnovAAAtion </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="875d897c-fa6b-42af-8c27-4cbae3247f30" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAAiLab" href="https://aaailab.org" target="_self"> AAAiLab </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="abe070c2-e55a-45f4-87dc-346856a72eaa" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="CaseShield by AAA-ICDR" href="https://go.adr.org/Case-Shield" target="_self"> CaseShield by AAA-ICDR </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="5a63c7bb-4c2d-4329-a448-f047b6981541" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="ClauseBuilder AI Beta" href="https://clausebuilder.ai/" target="_self"> ClauseBuilder AI Beta </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationinnovaaation" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationinnovaaation" class="block block-block-content block-block-content78ffed92-bbcf-4c14-9908-2b7f91a2ec8d clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="https://go.adr.org/aaai-podcasts.html" id="" rel="" target="" title=""><img alt="AAAi Podcast" data-entity-type="file" data-entity-uuid="e30b78b1-8e13-494d-9d16-7599f79213e3" height="135" src="/sites/default/files/inline-images/AAAi_Podcast_Innovation_Dropdown.png" width="202" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="376045cd-e7fb-4753-98fe-4aca3c3f9407" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Rules, Forms & Fees" href="/Rules" target=""> Rules, Forms & Fees </a> </li> <li class="we-mega-menu-li active active-trail" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="6fabf8fe-d3c4-4198-8914-61414ca42581" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Clauses" href="/Clauses" target=""> Clauses </a> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="f00f1b72-4c55-44f0-8e86-d8265999ea47" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Education, Resources & Publications</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89712c0d-3278-417b-a310-aff3064896d9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Blog" href="/blog/home" target="_self"> AAA-ICDR Blog </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="c3a501a7-8264-4988-b443-c097e373852a" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA Education Courses" href="https://www.aaaeducation.org/student/catalog" target="_self"> AAA Education Courses </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="07324d01-9c91-47c7-91a6-4a88b6c1ff05" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Institute" href="https://go.adr.org/aaaicdrinstitute.html" target="_self"> AAA-ICDR Institute </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="33036ccc-1557-49dd-bab3-e9786187cf03" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="AAA-ICDR Resources" href="/adr-resources" target=""> AAA-ICDR Resources </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="d9e2a01c-ea6c-4a9a-a64f-a8cdd78ce3b9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Publications" href="https://www.adr.org/publications" target=""> Publications </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationeducationresources" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationeducationresources" class="block block-block-content block-block-content319540ec-6953-487b-b058-a339f53c0b57 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a href="https://www.aaaeducation.org/student/catalog"><img alt="" height="144" src="/sites/default/files/document_repository/Education&Resources_600x400.jpg" style="float:left" width="216" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="7cb970a6-d35d-42e1-ad02-e81a9c38ee02" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Panel</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="73173cb5-0581-4d45-8d92-31e0881a9276" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="About the AAA Panels" href="/aaa-panel" target=""> About the AAA Panels </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="7570f3a9-b3d5-47bf-a450-b5b12f14b466" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Arbitrator Selection" href="/ArbitratorSelection" target="_self"> Arbitrator Selection </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="352aaa29-8692-4e35-8a7a-8beb06754f9c" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Find a Mediator" href="/FindMediator" target="_self"> Find a Mediator </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="653f950e-75e7-4e24-9a5d-b0e469a668ab" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_blank"> <a class="we-mega-menu-li" title="Panelists: Sign in to Panelist eCenter" href="https://apps.adr.org/AAAApp/sso?action=login" target="_blank"> Panelists: Sign in to Panelist eCenter </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="56a558a6-74f0-4822-97e2-cc30387a5fdd" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Roster Diversity & Inclusion" href="/RosterDiversity" target="_self"> Roster Diversity & Inclusion </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="648710a2-d0ad-4679-81f6-7bd6b7caaf8e" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Women Panelist Resource Group" href="https://go.adr.org/AAA-ICDR-Women-Panelist-Resource-Group.html" target="_self"> AAA-ICDR Women Panelist Resource Group </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationarbitratormediators" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationarbitratormediators" class="block block-block-content block-block-content0d23fe48-994d-4082-90b4-ad79d5f74303 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="https://go.adr.org/AAA-ICDR-Women-Panelist-Resource-Group.html" id="" rel="" target="" title=""><img alt="AAA-ICDR Women Panelist Resource Group" height="226" src="/sites/default/files/document_repository/Women_Resource_Group_NavImage.png" width="339" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> </ul> </div> </nav> </div> </section> </div> </div> </div> </header> </div> <div class="black_main_cont" role="navigation" aria-label="main container"> <banner class="header_banner block container"> <div class="region region-header-banner"> <section class="views-element-container page-title-sub-title-order-class block block-views block-views-blockpage-title-sub-title-block-1 clearfix" id="block-adrorg-views-block-page-title-sub-title-block-1"> <div class="form-group"><div class="view view-page-title-sub-title view-id-page_title_sub_title view-display-id-block_1 js-view-dom-id-d1c8ac14e2277c160c5da7271e5e5129359d8ebdaa663346c40f8dbf4128ec90"> <div class="view-content"> <div class="views-row"><div class="views-field views-field-rendered-entity"><span class="field-content"><h1> Clauses </h1><h2> </h2></span></div></div> </div> </div> </div> </section> </div> </banner> </div> <div role="main"> <div class="main-container container js-quickedit-main-content"> <div class="row secondaryTitle"> <div class="col-sm-12"> <div class="region region-page-title-bar"> <h3 class="page-header"> <span>AAA-ICDR® Clause Drafting</span> </h3> </div> </div> <section class="col-sm-8 bodyLeftContent"> <a id="main-content"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <article data-history-node-id="17" role="article" about="/Clauses" class="clauses full clearfix"> <div class="content"> <div class="field field--name-field-clauses-description field--type-text-long field--label-hidden field--item"><p>Alternative dispute resolution (ADR) allows parties to customize their dispute resolution process. Parties can insert the standard arbitration or mediation clause in their contract and can further customize their clause with options that control for time and cost.</p> <p><strong>A well-written dispute resolution clause is the foundation of an effective dispute resolution process.</strong> <br /> </p> <p><strong>ClauseBuilder<sup>®</sup> AI (Beta)</strong></p> <p>Experience the future of ADR clause drafting with our new artificial intelligence (AI)-powered tool, designed for efficiency and accuracy. <strong><u><a href="https://clausebuilder.ai" target="_blank"><span style="color:#ff0000;">ClauseBuilder AI</span></a></u></strong>* leverages the latest AI advancements to simplify the creation of customized arbitration and mediation clauses, ensuring accuracy and saving time. For more information, <a href="/sites/default/files/document_repository/ClauseBuilder_AI_Q-and-A.pdf" target="_blank"><span style="color:#ff0000;"><strong><u>read the Q&A</u></strong></span></a>. </p> <p>*Does not include Employment or Consumer Clauses.</p> <p><br /><strong>ClauseBuilder<sup>®</sup></strong></p> <p>Our original <a href="https://www.clausebuilder.org" target="_blank"><strong><span style="color:#FF0000"><u>ClauseBuilder</u></span></strong></a><strong><span style="color:#ff0000;"><sup>®</sup> </span><u><a href="https://www.clausebuilder.org" target="_blank"><span style="color:#ff0000;">online tool</span></a></u></strong>* assists individuals and organizations in developing clear and effective arbitration and mediation agreements through a simple, self-guided process.<br /><br /> * Does not include Consumer Clauses.</p> </div> <div class="field field--name-field-wwd-image-title-text field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Standard Arbitration Clause </div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Parties can copy and paste these clauses into their contracts. </p> <ul><li><span style="color:#000000;"><strong><em>Commercial (U.S. domestic)</em></strong></span> - Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial [or other] Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.<br /> </li> <li><span style="color:#000000;"><strong><em>Construction</em></strong> </span>- Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Construction Industry Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.<br /> </li> <li><span style="color:#000000;"><strong><em>International</em></strong></span> - Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be determined by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules.<br /> </li> <li><span style="color:#000000;"><strong><em>Healthcare payor provider</em> </strong></span>- Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association pursuant to its Healthcare Payor Provider Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.<br /> </li> <li><span style="color:#000000;"><strong><em>Employment (employment plan)</em></strong> </span>- Any controversy or claim arising out of or relating to this [employment application; employment ADR program; employment contract] shall be settled by arbitration administered by the American Arbitration Association under its Employment Arbitration Rules and Mediation Procedures and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.<br /> </li> <li><span style="color:#000000;"><strong><em>Employment (individually negotiated employment contracts)</em></strong> </span>- Any controversy or claim arising out of or relating to this [employment application; employment ADR program; employment contract] shall be settled by arbitration administered by the American Arbitration Association under its Employment Arbitration Rules and Mediation Procedures and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. <br /> </li> <li><span style="color:#000000;"><strong><em>Labor</em></strong> </span>- Any dispute, claim, or grievance arising from or relating to the interpretation or application of this agreement shall be submitted to arbitration administered by the American Arbitration Association under its Labor Arbitration Rules. The parties further agree to accept the arbitrator’s award as final and binding on them.</li> </ul></div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Standard Mediation Clause </div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Parties can copy and paste this clause into their contracts.</p> <p><em>If a dispute arises out of or relates to this contract, or the breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration, litigation, or some other dispute resolution procedure.</em></p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Standard Mediation and If Necessary Arbitration Clause </div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Parties can copy and paste this clause into their contracts.</p> <p><em>The parties hereby submit the following dispute to mediation administered by the American Arbitration Association under its Commercial Mediation Procedures</em> [the clause may also provide for the qualifications of the mediator(s), the method for allocating fees and expenses, the locale of meetings, time limits, or any other item of concern to the parties].</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Standard Arbitration Clause Options </div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Parties can provide for any or all of the following:</p> <ul><li>Number of arbitrators</li> <li>Arbitrators Qualifications</li> <li>Locale Provisions</li> <li>Governing Law</li> <li>Discovery</li> <li>Documents-Only Hearing</li> <li>Duration of Arbitration Proceedings</li> <li>Remedies</li> <li>Assessment of Forum Fees and Attorneys’ Fees</li> <li>Opinion Accompanying the Award</li> <li>Confidentiality</li> <li>Non-Payment of Arbitration Expenses</li> <li>Appeal</li> </ul></div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> </div> </div> </div> </div> </article> </div> </section> <aside class="col-md-4 col-sm-4 contactUsRight" role="complementary"> <div class="region region-sidebar-second"> <section class="views-element-container block block-views block-views-blockcontact-us-webform-block-1 clearfix" id="block-adrorg-views-block-contact-us-webform-block-1"> <div class="form-group"><div class="view view-contact-us-webform view-id-contact_us_webform view-display-id-block_1 js-view-dom-id-a6999617e575539d1fb3d19d33741dc4bca05f158ce944bfad142141dc576310"> <div class="view-content"> <div class="panel-group" id="views-bootstrap-contact-us-webform-block-1" role="tablist" aria-multiselectable="true"> <div class="panel panel-default"> <div class="panel-heading" class="panel-group panel-heading" id="headingviews-bootstrap-contact-us-webform-block-1-collapse-0" role="tab" aria-multiselectable="true"> <h4 class="panel-title"> <a class="accordion-toggle collapsed" role="button" data-toggle="collapse" data-parent="#views-bootstrap-contact-us-webform-block-1" aria-expanded="" aria-controls="views-bootstrap-contact-us-webform-block-1-collapse-0" href="#views-bootstrap-contact-us-webform-block-1-collapse-0"> Contact Us </a> </h4> </div> <div id="views-bootstrap-contact-us-webform-block-1-collapse-0" class="panel-collapse collapse " role="tabpanel" aria-labelledby="headingviews-bootstrap-contact-us-webform-block-1-collapse-0"> <div class="panel-body"> <div class="views-field views-field-nothing"><span class="field-content"><p>If you have questions about filing a new case, or if you have a general inquiry, contact Customer Service at <br /> 800-778-7879.</p> <p>For faster service, please complete the form below or send an email to <a href="mailto:CustomerService@adr.org">CustomerService@adr.org.</a> </p><br /></span></div><div class="views-field views-field-webform"><div class="field-content"><span id="webform-submission-contact-node-1-form-ajax-content"></span><div id="webform-submission-contact-node-1-form-ajax" class="webform-ajax-form-wrapper" data-effect="fade" data-progress-type="throbber"><form class="webform-submission-form webform-submission-add-form webform-submission-contact-form webform-submission-contact-add-form webform-submission-contact-node-1-form webform-submission-contact-node-1-add-form js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-contact-node-1-add-form" action="/clauses" method="post" id="webform-submission-contact-node-1-add-form" accept-charset="UTF-8"> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name form-group"> <label for="edit-name" class="control-label js-form-required form-required">First Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for First Name." data-drupal-selector="edit-name" data-msg-maxlength="First Name field has a maximum length of 25." data-msg-required="First Name field is required." data-msg-pattern="Special characters are not allowed for First Name." type="text" id="edit-name" name="name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-last-name js-form-item-last-name form-group"> <label for="edit-last-name" class="control-label js-form-required form-required">Last Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for Last Name." data-drupal-selector="edit-last-name" data-msg-maxlength="Last Name field has a maximum length of 25." data-msg-required="Last Name field is required." data-msg-pattern="Special characters are not allowed for Last Name." type="text" id="edit-last-name" name="last_name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-email js-form-type-email form-item-email js-form-item-email form-group"> <label for="edit-email" class="control-label js-form-required form-required">E-mail Address</label> <input pattern="[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z0-9]{2,}" data-webform-pattern-error="The value in E-mail Address is not a valid email address." data-drupal-selector="edit-email" class="form-email required form-control" data-msg-maxlength="E-mail Address field has a maximum length of 254." data-msg-email="E-mail Address does not contain a valid email." data-msg-required="E-mail Address field is required." data-msg-pattern="The value in E-mail Address is not a valid email address." type="email" id="edit-email" name="email" value="" size="60" maxlength="254" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-company-organization js-form-item-company-organization form-group"> <label for="edit-company-organization" class="control-label">Company / Organization</label> <input data-counter-type="character" data-counter-maximum="50" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text form-control" data-drupal-selector="edit-company-organization" data-msg-maxlength="Company / Organization field has a maximum length of 50." type="text" id="edit-company-organization" name="company_organization" value="" size="60" maxlength="50" /> </div> <div class="form-item js-form-item form-type-select js-form-type-select form-item-country js-form-item-country form-group"> <label for="edit-country" class="control-label">Country</label> <div class="select-wrapper"><select data-drupal-selector="edit-country" class="form-select form-control" id="edit-country" name="country"><option value="" selected="selected">- None -</option><option value="Afghanistan">Afghanistan</option><option value="Albania">Albania</option><option value="Algeria">Algeria</option><option value="American Samoa">American Samoa</option><option value="Andorra">Andorra</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctica</option><option value="Antigua and Barbuda">Antigua and Barbuda</option><option value="Argentina">Argentina</option><option value="Armenia">Armenia</option><option value="Aruba">Aruba</option><option value="Ascension Island">Ascension Island</option><option value="Australia">Australia</option><option value="Austria">Austria</option><option value="Azerbaijan">Azerbaijan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahrain</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbados</option><option value="Belarus">Belarus</option><option value="Belgium">Belgium</option><option value="Belize">Belize</option><option value="Benin">Benin</option><option value="Bermuda">Bermuda</option><option value="Bhutan">Bhutan</option><option value="Bolivia">Bolivia</option><option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option><option value="Botswana">Botswana</option><option value="Bouvet Island">Bouvet Island</option><option value="Brazil">Brazil</option><option value="British Indian Ocean Territory">British Indian Ocean Territory</option><option value="British Virgin Islands">British Virgin Islands</option><option value="Brunei">Brunei</option><option value="Bulgaria">Bulgaria</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cambodia">Cambodia</option><option value="Cameroon">Cameroon</option><option value="Canada">Canada</option><option value="Canary Islands">Canary Islands</option><option value="Cape Verde">Cape Verde</option><option value="Caribbean Netherlands">Caribbean Netherlands</option><option value="Cayman Islands">Cayman Islands</option><option value="Central African Republic">Central African Republic</option><option value="Ceuta and Melilla">Ceuta and Melilla</option><option value="Chad">Chad</option><option value="Chile">Chile</option><option value="China">China</option><option value="Christmas Island">Christmas Island</option><option value="Clipperton Island">Clipperton Island</option><option value="Cocos [Keeling] Islands">Cocos [Keeling] Islands</option><option value="Colombia">Colombia</option><option value="Comoros">Comoros</option><option value="Congo - Brazzaville">Congo - Brazzaville</option><option value="Congo - Kinshasa">Congo - Kinshasa</option><option value="Cook Islands">Cook Islands</option><option value="Costa Rica">Costa Rica</option><option value="Croatia">Croatia</option><option value="Cuba">Cuba</option><option value="Curaçao">Curaçao</option><option value="Cyprus">Cyprus</option><option value="Czech Republic">Czech Republic</option><option value="Côte d’Ivoire">Côte d’Ivoire</option><option value="Denmark">Denmark</option><option value="Diego Garcia">Diego Garcia</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominica</option><option value="Dominican Republic">Dominican Republic</option><option value="Ecuador">Ecuador</option><option value="Egypt">Egypt</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Equatorial Guinea</option><option value="Eritrea">Eritrea</option><option value="Estonia">Estonia</option><option value="Ethiopia">Ethiopia</option><option value="Falkland Islands">Falkland Islands</option><option value="Faroe Islands">Faroe Islands</option><option value="Fiji">Fiji</option><option value="Finland">Finland</option><option value="France">France</option><option value="French Guiana">French Guiana</option><option value="French Polynesia">French Polynesia</option><option value="French Southern Territories">French 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