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<!DOCTYPE html>     <html class="" lang="sv">  <head> <title>Support</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="msapplication-TileImage" content="/favicon/144x144.png"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="theme-color" content="#ffffff"> <meta name="format-detection" content="telephone=no"> <meta name="apple-mobile-web-app-status-bar-style" content="white"> <meta property="og:url" content="https://xn--domn-noa.shop/"> <meta property="og:title" content="Support"> <meta property="og:description" content="Dom盲nshop - snabb, billig och enkel dom盲nregistrering f枚r alla"> <meta property="og:image" content="https://xn--domn-noa.shop/favicon/200x200.png"> <link rel="stylesheet" type="text/css" href="https://xn--domn-noa.shop/style.css?v=59"> <link rel="shortcut icon" type="image/x-icon" href="/favicon/favicon.ico"> <link rel="icon" type="image/x-icon" href="/favicon/favicon.ico"> <link rel="apple-touch-icon" sizes="76x76" href="/favicon/76x76.png"> <link rel="apple-touch-icon" sizes="120x120" href="/favicon/120x120.png"> <link rel="apple-touch-icon" sizes="152x152" href="/favicon/152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/favicon/180x180.png"> <link rel="icon" type="image/png" sizes="96x96" href="/favicon/96x96.png"> <link rel="icon" type="image/png" sizes="144x144" href="/favicon/144x144.png"> <link rel="icon" type="image/png" sizes="192x192" href="/favicon/192x192.png"> <link rel="alternate" href="https://domene.shop/support?currency=NOK&lang=no" hreflang="no" type="text/html"> <link rel="alternate" href="https://xn--domne-ura.shop/support?currency=DKK&lang=da" hreflang="da" type="text/html"> <link rel="alternate" href="https://domainname.shop/support?currency=GBP&lang=en" hreflang="en-gb" type="text/html"> <link rel="alternate" href="https://domainname.shop/support?currency=USD&lang=en" hreflang="en-us" type="text/html"> <link rel="alternate" href="https://domainname.shop/support?currency=EUR&lang=en" hreflang="en-eu" type="text/html"> <link rel="alternate" href="https://domainname.shop/support?currency=EUR&lang=en" hreflang="en" type="text/html"> </head> <body bgcolor="#ffffff" text="#000000" link="#000000" alink="#000000" vlink="#000000"> <div class="Wrapper"> <div class="PageTop"> <div style="max-width: 1024px; margin-left: auto; margin-right: auto;"> <a href="https://xn--domn-noa.shop/"><img class="FrontpageLogo" src="/png/logo-sv.png" border=0></a><div class="LoginStatus"><div class="StatusIcon"><a href="javascript: toggle_flagmenu();"><img class="FrontpageFlag" src="/png/flags/se.png" border=0></a><span class="DesktopOnly"><br><a href="javascript: toggle_flagmenu();">SEK</a></span><div class="FlagMenu" id="flagmenu"> <a href="https://domene.shop/support?currency=NOK&lang=no"><img src="/png/flags/no.png" border=0 style="height: 30px; width: 45px; margin-top: 0px; float: left; clear: both;"></a><a href="https://xn--domn-noa.shop/support?currency=SEK&lang=sv"><img src="/png/flags/se.png" border=0 style="height: 30px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://xn--domne-ura.shop/support?currency=DKK&lang=da"><img src="/png/flags/dk.png" border=0 style="height: 30px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://domainname.shop/support?currency=EUR&lang=en"><img src="/png/flags/eu.png" border=0 style="height: 30px; 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float: right; clear: both;"><div class="MobileLogin" id="mobilelogin"><form name="mobileloginform" action="https://xn--domn-noa.shop/login" METHOD="POST" onsubmit="event.submitter.disabled=true;"><div class="LoginField"><img class="LoginIcon" src="/png/login-username.png"><input type="email" name="username" placeholder="Anv盲ndarnamn" value="" autocapitalize="off" style="font-size: 14px; width: 200px; height: 24px; border: 1px solid #666666; border-radius: 4px; padding-left: 30px; vertical-align: middle; -webkit-appearance: none; float: left; margin: 0px; filter: none;"></div><div class="LoginField"><img class="LoginIcon" src="/png/login-password.png"><input id="mobilepasswordinput" type="password" name="password" placeholder="L枚senord" maxlength=79 style="font-size: 14px; width: 200px; height: 24px; border: 1px solid #666666; border-radius: 4px; padding-left: 30px; vertical-align: middle; -webkit-appearance: none; float: left; margin: 0px; filter: none"><a href="javascript: toggle_mobilepassword();"><img id="mobileeyeicon" class="EyeIcon" src="/svg/password-show.svg" title="Visa l枚senord" style="left: 208px"></a></div><input type="submit" value="Logga p氓" style="font-size: 14px; height: 26px; cursor: pointer; background: #3498DB; color: #ffffff; border: 1px solid #666666; border-radius: 4px; padding-left: 10px; padding-right: 10px; vertical-align: middle; -webkit-appearance: none; float: left; clear: both; margin: 0px;"><a href="https://xn--domn-noa.shop/lostpassword" style="float: right; font-size: 14px; margin-top: 3px;">Gl枚mt l枚senordet?</a><input type="hidden" name="ua_width" value="0"> <input type="hidden" name="ua_height" value="0"> <input type="hidden" name="ua_ratio" value="0"> <input type="hidden" name="ua_cpu" value="0"> <input type="hidden" name="ua_gpu" value=""> <input type="hidden" name="ua_platform" value=""> </form></div> </div> </div></div><div class="MobileMenuWrapper"> <div id="mobilemenu" class="MobileMenu"> <a href="javascript: toggle_mobilemenu();"><div class="MenuCloseIcon"></div></a> <a href="javascript: toggle_submenu(1);"><p>Dom盲nnamn</p></a> <div id="submenu1" class="SubMenu"> <a href="https://xn--domn-noa.shop/register"><p>L盲s mer / Best盲ll</p></a> <a href="https://xn--domn-noa.shop/transfer"><p>Flytta till Dom盲nshop</p></a> <a href="https://xn--domn-noa.shop/faq?id=27"><p>脛ndra 盲gare</p></a> <a href="https://xn--domn-noa.shop/expired"><p>Utl枚pta dom盲ner</p></a> <a href="https://xn--domn-noa.shop/domainwatch"><p>Dom盲n枚vervakning</p></a> <a href="https://xn--domn-noa.shop/whois"><p>Whois-uppslag</p></a></div> <a href="javascript: toggle_submenu(2);"><p>Epost</p></a> <div id="submenu2" class="SubMenu"> <a href="https://xn--domn-noa.shop/email"><p>L盲s mer / Best盲ll</p></a> <a href="https://xn--domn-noa.shop/faq?id=41&section=13"><p>Epost-inst盲llningar</p></a> <a href="https://xn--domn-noa.shop/faq?section=13"><p>Epost-fr氓gor</p></a> <a href="https://webmail.domeneshop.no/" target="_blank"><p>Webmail</p></a> </div> <a href="javascript: toggle_submenu(3);"><p>Webhosting</p></a> <div id="submenu3" class="SubMenu"> <a href="https://xn--domn-noa.shop/web"><p>L盲s mer / Best盲ll</p></a> <a href="https://xn--domn-noa.shop/wordpress-ai"><p>Sidbyggare AI</p></a> <a href="https://xn--domn-noa.shop/faq?section=17"><p>Kom i g氓ng</p></a> <a href="https://xn--domn-noa.shop/faq?id=253"><p>Installation av Joomla</p></a> <a href="https://xn--domn-noa.shop/faq?id=220"><p>Installation av WordPress</p></a> </div> <a href="javascript: toggle_submenu(4);"><p>Hj盲lp</p></a> <div id="submenu4" class="SubMenu"> <a href="https://xn--domn-noa.shop/faq"><p>Fr氓gor och svar</p></a> <a href="https://xn--domn-noa.shop/contact"><p>Kontakta oss</p></a> <a href="https://xn--domn-noa.shop/status"><p>Driftsmeddelanden</p></a> <a href="https://xn--domn-noa.shop/order"><p>Bli kund</p></a> <a href="https://xn--domn-noa.shop/pricelist"><p>Prislista</p></a> </div> <a href="javascript: toggle_submenu(5);"><p>Mitt konto</p></a> <div id="submenu5" class="SubMenu"> <a href="https://xn--domn-noa.shop/login"><p>Logga p氓</p></a> </div> </div> </div> <script src="/js/renderer.min.js?v=1.657942" async></script> <script> function ua_detect() { document.mobileloginform.ua_width.value = screen.width; document.mobileloginform.ua_height.value = screen.height; document.mobileloginform.ua_ratio.value = window.devicePixelRatio; document.mobileloginform.ua_cpu.value = cpu_test(); document.mobileloginform.ua_gpu.value = gpu_test(); if (navigator.userAgentData) { navigator.userAgentData.getHighEntropyValues(['platform','platformVersion']) .then(ua => { document.mobileloginform.ua_platform.value = ua.platform+' '+ua.platformVersion; }); } } function tak(x,y,z) { return (x <= y) ? y : tak(tak(x - 1, y, z), tak(y - 1, z, x), tak(z - 1, x, y)); } function gpu_test() { var gpu; var canvas = document.createElement("canvas"); if (canvas) { var context = canvas.getContext("webgl") || canvas.getContext("experimental-webgl"); if (context) { var info = context.getExtension("WEBGL_debug_renderer_info"); if (info) { gpu = context.getParameter(info.UNMASKED_RENDERER_WEBGL); } } } if (gpu == "Apple GPU") { getRenderer( function(renderer) { gpu = renderer; } ); } return gpu; } function cpu_test() { var t0 = performance.now(); tak(17,13,6); var t1 = performance.now(); tak(17,13,6); var t2 = performance.now(); tak(17,13,6); var t3 = performance.now(); var cpu1 = t1-t0; var cpu2 = t2-t1; var cpu3 = t3-t2; if (cpu2<cpu1) { cpu1=cpu2; } if (cpu3<cpu1) { cpu1=cpu3; } return cpu1; } function toggle_mobilemenu() { if (document.getElementById('mobilemenu').style.display=='block') { document.getElementById('mobilemenu').style.display='none'; } else { document.getElementById('mobilemenu').style.display='block'; } document.getElementById('flagmenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_submenu(nr) { if (nr != 1) document.getElementById('submenu1').style.display='none'; if (nr != 2) document.getElementById('submenu2').style.display='none'; if (nr != 3) document.getElementById('submenu3').style.display='none'; if (nr != 4) document.getElementById('submenu4').style.display='none'; if (nr != 5) document.getElementById('submenu5').style.display='none'; if (document.getElementById('submenu'+nr).style.display=='block') { document.getElementById('submenu'+nr).style.display='none'; } else { document.getElementById('submenu'+nr).style.display='block'; } document.getElementById('mobilemenu').style.display='block'; } function toggle_flagmenu() { if (document.getElementById('flagmenu').style.display=='block') { document.getElementById('flagmenu').style.display='none'; } else { document.getElementById('flagmenu').style.display='block'; } document.getElementById('mobilemenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_accountmenu() { if (document.getElementById('accountmenu').style.display=='block') { document.getElementById('accountmenu').style.display='none'; } else { document.getElementById('accountmenu').style.display='block'; } document.getElementById('mobilemenu').style.display='none'; document.getElementById('flagmenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_mobilelogin() { document.getElementById('mobilemenu').style.display='none'; document.getElementById('flagmenu').style.display='none'; if (document.getElementById('mobilelogin').style.display=='block') { document.getElementById('mobilelogin').style.display='none'; } else { document.getElementById('mobilelogin').style.display='block'; ua_detect(); } } function toggle_mobilepassword() { var input=document.getElementById('mobilepasswordinput'); var image=document.getElementById('mobileeyeicon'); if (input.type == 'password') { input.type = 'input'; image.src = '/svg/password-hide.svg'; image.title = 'D枚lj l枚senord'; } else { input.type = 'password'; image.src = '/svg/password-show.svg'; image.title = 'Visa l枚senord'; } } </script> <div class="PageTopDivider"></div> <div id="main" class="Normal" style="max-width: 780px; padding-left: 10px; padding-right: 10px; margin-left: auto; margin-right: auto; clear: both;"><h1>Support</h1> <div id="faqs_other"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> Svar p氓 dom flesta fr氓gorna som vi f氓r fr氓n v氓ra kunder hittar du under sektionen <a href="https://xn--domn-noa.shop/faq">Fr氓gor och svar</a>. H盲r hittar du bland annat utf枚rlig beskrivning av hur du registrerar, administrerar, flyttar och raderar dom盲ner, l枚sningar p氓 vanliga fel och problem som kan uppst氓, samt detaljerad information om hur du anv盲nder epost, webhotell och andra av v氓ra produkter och tj盲nster. <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=137" style="display: block; padding: 8px; text-decoration: none;">Jag har mottagit faktura/p氓minnelse f枚r en dom盲n som jag vil avbest盲lla. Vad g枚r jag?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=435" style="display: block; padding: 8px; text-decoration: none;">Jag har f氓tt ett e-postmeddelande om att min dom盲n har upph枚rt att g盲lla. 脛r det fr氓n er?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=436" style="display: block; padding: 8px; text-decoration: none;">Jag kan inte skicka e-postmeddelanden till Gmail-adresser, meddelandena avvisas. Varf枚r?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq" style="display: block; padding: 8px; text-decoration: none;">Flera fr氓gor och svar...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> </div> <div id="faqs_register" style="display: none"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> H盲r har vi plockat ut n氓gra fr氓gor och svar som kanske 盲r relevanta med tanke p氓 din fr氓ga: <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=9" style="display: block; padding: 8px; text-decoration: none;">Jag 枚nskar bara att reservera dom盲nnamnet, utan att anv盲nda det. Vad g枚r jag?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=122" style="display: block; padding: 8px; text-decoration: none;">Erbjuder ni registrering under andra toppniv氓-dom盲ner?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=124" style="display: block; padding: 8px; text-decoration: none;">Jag vill kancellera min best盲llning. Vad g枚r jag?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?section=1" style="display: block; padding: 8px; text-decoration: none;">Flera fr氓gor och svar...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> </div> <div id="faqs_transfer" style="display: none"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> H盲r har vi plockat ut n氓gra fr氓gor och svar som kanske 盲r relevanta med tanke p氓 din fr氓ga: <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=25" style="display: block; padding: 8px; text-decoration: none;">Hur flyttar jag min dom盲n till Dom盲nshop?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=434" style="display: block; padding: 8px; text-decoration: none;">Hvordan utf酶rer jeg eierskifte for et .no-domene?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=26" style="display: block; padding: 8px; text-decoration: none;">Hur flyttar jag bort mina dom盲ner fr氓n Dom盲nshop?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?section=2" style="display: block; padding: 8px; text-decoration: none;">Flera fr氓gor och svar...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> </div> <div id="faqs_invoice" style="display: none"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> H盲r har vi plockat ut n氓gra fr氓gor och svar som kanske 盲r relevanta med tanke p氓 din fr氓ga: <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=137" style="display: block; padding: 8px; text-decoration: none;">Jag har mottagit faktura/p氓minnelse f枚r en dom盲n som jag vil avbest盲lla. Vad g枚r jag?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=435" style="display: block; padding: 8px; text-decoration: none;">Jag har f氓tt ett e-postmeddelande om att min dom盲n har upph枚rt att g盲lla. 脛r det fr氓n er?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=136" style="display: block; padding: 8px; text-decoration: none;">Hur 盲ndrar jag fakturamottagare?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=35" style="display: block; padding: 8px; text-decoration: none;">Erbjuder ni rabatter vid m氓nga registreringar?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?section=3" style="display: block; padding: 8px; text-decoration: none;">Flera fr氓gor och svar...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> </div> <div id="faqs_order" style="display: none"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> H盲r har vi plockat ut n氓gra fr氓gor och svar som kanske 盲r relevanta med tanke p氓 din fr氓ga: <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=37" style="display: block; padding: 8px; text-decoration: none;">Vad 盲r mitt anv盲ndarnamn och l枚senord?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=39" style="display: block; padding: 8px; text-decoration: none;">Jag har uppr盲ttat flera anv盲ndare, hur kan jag sl氓 ihop dom?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=397" style="display: block; padding: 8px; text-decoration: none;">Kan ni skicka ett kontoutdrag till mig?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=402" style="display: block; padding: 8px; text-decoration: none;">Hur skapar jag en ny anv盲ndare p氓 Dom盲nshop?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?section=4" style="display: block; padding: 8px; text-decoration: none;">Flera fr氓gor och svar...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> </div> <div id="faqs_email" style="display: none"> <font color="#0066CC"><b>Fr氓gor och svar</b></font><br> H盲r har vi plockat ut n氓gra fr氓gor och svar som kanske 盲r relevanta med tanke p氓 din fr氓ga: <p> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=146" style="display: block; padding: 8px; text-decoration: none;">Jag kan inte ta emot epost. Vad kan vara fel?</a></div> <div class="FaqExample"><a href="https://xn--domn-noa.shop/faq?id=436" style="display: block; padding: 8px; text-decoration: none;">Jag kan inte skicka e-postmeddelanden till Gmail-adresser, meddelandena avvisas. 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