Fakturor från Telia - Support - Privat

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när du köper en ny.</span> </div> <div class="header-banners__visual"> <img class="header-banners__img" src="/web/20161118020936im_/https://www.telia.se/dam/jcr:a7e5a141-a60c-4d2b-b9b5-0e8c33d0cac2/start_bytin.png" alt="Telia banner2"></img> </div> </a> </div> </div> </div> <div class="header-primary-nav__flyout header-primary-nav__flyout_desktop header-primary-nav__flyout_hide" id="tjnster"> <div class="tsWrapInner"> <ul class="header-primary-nav header-primary-nav_right header-primary-nav_sub-icons"> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="https://web.archive.org/web/20161118020936/http://webmail.telia.com/" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon tsIcon-Mail"></i> <p class="header-primary-nav__label">Webmail</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="https://web.archive.org/web/20161118020936/https://playplus.telia.se/" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon tsIcon-TeliaPlay"></i> <p class="header-primary-nav__label">Play+</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/ladda/refill" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon tsIcon-RefillSim"></i> <p class="header-primary-nav__label">Ladda kontantkort</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/forum" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon tsIcon-Forum"></i> <p class="header-primary-nav__label">Forum</p> </a> </li> </ul> </div> </div> <div class="header-primary-nav__flyout header-primary-nav__flyout_desktop header-primary-nav__flyout_hide" id="mitttelia"> <div class="tsWrapInner"> <ul class="header-primary-nav header-primary-nav_right header-primary-nav_sub-icons"> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/abonnemang" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Abonnemang</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Fakturor</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/familj" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Familj</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/koder" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Koder</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/arenden" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Ärenden</p> </a> </li> <li class="header-primary-nav__item header-primary-nav__item_iconnav"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/installningar" class="header-primary-nav__link header-primary-nav__link_icon"> <i class="header-primary-nav__icon "></i> <p class="header-primary-nav__label">Inställningar</p> </a> </li> </ul> </div> </div> <nav class="header-sidenav header-sidenav_hide" id="headerSidenav"> <ul class="header-sidenav-nav header-sidenav-nav_level-1"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <div data-collapse-component data-collapse-target="#headerSidenav" data-collapse-opened-class="header-sidenav_show" data-collapse-closed-class="header-sidenav_hide" data-collapse-close-outside="true" data-collapse-toggle-root-class="sidenav-open"> <div class="header-sidenav-nav__link header-sidenav__toggler"> <i class="header-primary-nav__icon tsIcon-Close"></i> <p class="header-primary-nav__label">Stäng</p> </div> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1 header-sidenav-nav__item_level-1-has-children visuallyhidden"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-1 header-sidenav-nav__link_level-1-has-children header-sidenav-nav__subnav-trigger"> <span>Mitt Telia</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-2 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/abonnemang" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Abonnemang </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Fakturor </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/familj" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Familj </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/koder" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Koder </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/arenden" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Ärenden </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/installningar" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Inställningar </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1 header-sidenav-nav__item_level-1-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-1 header-sidenav-nav__link_level-1-has-children header-sidenav-nav__subnav-trigger"> <span>Handla</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-2 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Mobiltelefoner</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/telefoner?intcmp=mp_telefoni_alla-mobiltelefoner" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Alla mobiltelefoner </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/apple/iphone?intcmp=mp_telefoni_apple-iphone" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Apple iPhone </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/samsung/galaxy?intcmp=mp_telefoni_samsung-galaxy" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Samsung Galaxy </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/sony/xperia?intcmp=mp_telefoni_sony-xperia" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Sony Xperia </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni?intcmp=mp_telefoni" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till mobiltelefoner </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Mobila tjänster</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/abonnemang-kontantkort/produkt/mobilabonnemang?intcmp=mp_mobila-tjanster_mobilabonnemang" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Mobilabonnemang </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/mobilt-bredband?intcmp=mp_mobila-tjanster_mobilt-bredband" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Mobilt bredband </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/tjanster?intcmp=mp_mobila-tjanster_appar-tjanster" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Appar & tjänster </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/tjanster/telia-sense?intcmp=mp_mobila-tjanster_telia-sense" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Telia Sense </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/abonnemang-kontantkort?intcmp=mp_mobila-tjanster" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till mobila tjänster </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Bredband hemma</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/abonnemang-kontantkort?intcmp=mp_bredband-hemma_bredband" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Bredband </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/kombinationer?intcmp=mp_bredband-hemma_bredband-tv-telefoni" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Bredband, tv & telefoni </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/fiber-fran-telia?intcmp=mp_bredband-hemma_fiber" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Fiber </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/produkter-tillbehor?intcmp=mp_bredband-hemma_router-tillbehor" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Router & tillbehör </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband?intcmp=mp_bredband-hemma" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till bredband hemma </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Tv</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/tv?intcmp=mp_tv_bli-tv-kund" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Bli tv-kund </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/tv/tvpaket?intcmp=mp_tv_tv-paket" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Tv-paket </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/tv/play-plus?intcmp=mp_tv_streaming-med-play-plus" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Streaming med Play+ </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/tv/produkter-tillbehor?intcmp=mp_tv_tv-box-tillbehor" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Tv-box & tillbehör </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/tv?intcmp=mp_tv" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till tv </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Kontantkort</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/abonnemang-kontantkort/product/telia-refill-startpaket?intcmp=mp_kontantkort_skaffa-kontantkort" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Skaffa kontantkort </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/ladda/refill?intcmp=mp_kontantkort_ladda-kontantkort" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Ladda kontantkort </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/kontantkort?intcmp=mp_kontantkort_jamfor-priser#jmfrkontantkort" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Jämför priser </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/kontantkort?intcmp=mp_kontantkort" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till kontantkort </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Surfplattor</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/surfplattor?intcmp=mp_surfplattor_alla-surfplattor" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Alla surfplattor </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/apple/ipad?intcmp=mp_surfplattor_apple-ipad" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Apple iPad </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/samsung/galaxy-tab?intcmp=mp_surfplattor_samsung-galaxy-tab" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Samsung Galaxy Tab </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/surfplattor-tablets?intcmp=mp_surfplattor" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till surfplattor </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Tillbehör</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/produkter-tillbehor/mobilskal?intcmp=mp_tillbehor_mobilskal" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Mobilskal </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/produkter-tillbehor/mobilladdare?intcmp=mp_tillbehor_mobilladdare" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Mobilladdare </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/produkter-tillbehor/mobilrouter?intcmp=mp_tillbehor_mobil-router" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Mobil router </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/produkter-tillbehor/horluraroljud?intcmp=mp_tillbehor_horlurar-ljud" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Hörlurar & ljud </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/produkter-tillbehor?intcmp=mp_tillbehor" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till tillbehör </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2 header-sidenav-nav__item_level-2-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-2 header-sidenav-nav__link_level-2-has-children header-sidenav-nav__subnav-trigger"> <span>Underhållning</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-3 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/erbjudanden/spotify?intcmp=mp_underhallning_spotify" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Spotify </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/tjanster/produkt/readly?intcmp=mp_underhallning_readly" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Readly </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/tjanster/produkt/storytel-unlimited?intcmp=mp_underhallning_storytel" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Storytel </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-3"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/underhallning?intcmp=mp_underhallning" class="header-sidenav-nav__link header-sidenav-nav__link_level-3"> Till underhållning </a> </li> </ul> </div> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/privat/support?intcmp=mp_support" class="header-sidenav-nav__link header-sidenav-nav__link_level-1 header-sidenav-nav__link_level-1-has-children"> Support </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/privat/kontakt?intcmp=mp_kontakta-oss" class="header-sidenav-nav__link header-sidenav-nav__link_level-1 header-sidenav-nav__link_level-1-has-children"> Kontakta oss </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1 header-sidenav-nav__item_level-1-has-children"> <div data-collapse-component data-collapse-active-class="header-sidenav-nav__link_active" data-collapse-opened-class="header-sidenav-nav__subnav_show" data-collapse-closed-class="header-sidenav-nav__subnav_hide" data-collapse-close-outside="true"> <div data-collapse-trigger class="header-sidenav-nav__link header-sidenav-nav__link_level-1 header-sidenav-nav__link_level-1-has-children header-sidenav-nav__subnav-trigger"> <span>Tjänster</span> </div> <ul data-collapse-target class="header-sidenav-nav header-sidenav-nav_level-2 header-sidenav-nav__subnav header-sidenav-nav__subnav_hide"> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="https://web.archive.org/web/20161118020936/http://webmail.telia.com/" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Webmail </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="https://web.archive.org/web/20161118020936/https://playplus.telia.se/" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Play+ </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/privat/ladda/refill" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Ladda kontantkort </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-2"> <a href="/web/20161118020936/https://www.telia.se/forum" class="header-sidenav-nav__link header-sidenav-nav__link_level-2"> Forum </a> </li> </ul> </div> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/privat/bredband/fiber-fran-telia/fibertjanster" class="header-sidenav-nav__link header-sidenav-nav__link_level-1"> FIBERTJÄNSTER </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/byt-in" class="header-sidenav-nav__link header-sidenav-nav__link_level-1"> BYT IN – BETALA MED DIN GAMLA </a> </li> <li class="header-sidenav-nav__link_border-bottom-grey"> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/foretag" class="header-sidenav-nav__link header-sidenav-nav__link_level-1"> Företag </a> </li> <li class="header-sidenav-nav__item header-sidenav-nav__item_level-1"> <a href="/web/20161118020936/https://www.telia.se/fastighetsagare" class="header-sidenav-nav__link header-sidenav-nav__link_level-1"> Fastighetsägare </a> </li> </ul> </nav> </div> <div class="flexcontainer"> <div class="flexwrap"> <div class="main" role="main" id="main"> <div id="main-inner"> <div class="hero hero__background-image hero__background-image-select" style="background-image: url(/web/20161118020936im_/https://www.telia.se/dam/jcr:f5be4324-acf2-4f39-8ee2-1b9daab434b8/support_hero_1680x500.jpg)"> <div class="hero__content"> <h1 class="hero__header heading heading1 hero__color-light">BEHÖVER DU HJÄLP MED DIN FAKTURA?</h1> <span class="hero__ingress hero__color-light"><p>Här får du hjälp med frågor om din faktura. Vi guidar dig till fakturainställningar och svarar på de vanligaste frågorna<span style="line-height:1.6em">.</span></p> </span> </div> </div> <div class="default"> <div class="tsWrapInner"> <div class="boxerlist boxerlist_space-topbottom boxerlist__center" data-angular-directive> <div class="boxerlist__item boxer boxer_size-s"> <div class="boxer__content boxer__content_padding boxer__content_background-gray"> <h2 class="boxer__title heading heading3"> FRÅGOR OM DELBETALNING </h2> <p class="boxertext__text">Hitta svaren på alla frågor du har om delbetalning och fakturor från Telia Finance.</p> <a href="/web/20161118020936/https://www.telia.se/privat/telefoni/delbetala-dina-inkop"><span class="button button__secondary boxertext__button">Läs mer</span></a> </div> </div> <div class="boxerlist__item boxer boxer_size-s"> <div class="boxer__content boxer__content_padding boxer__content_background-gray"> <h2 class="boxer__title heading heading3"> betala med e-faktura & autogiro </h2> <p class="boxertext__text">Med e-faktura och autogiro slipper du pappersfakturan. Du får den direkt i din internetbank – smidigt och säkert.</p> <a href="/web/20161118020936/https://www.telia.se/privat/support/autogiro"><span class="button button__purple boxertext__button">Beställ</span></a> </div> </div> <div class="boxerlist__item boxer boxer_size-s"> <div class="boxer__content boxer__content_padding boxer__content_background-gray"> <h2 class="boxer__title heading heading3"> ANSÖK OM ÅTERBETALNING </h2> <p class="boxertext__text">Har du en innestående kredit hos oss, kan du nu enkelt ansöka om återbetalning på Mitt Telia. <br/></p> <a href="https://web.archive.org/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor/kreditfaktura"><span class="button button__secondary boxertext__button">ANSÖK </span></a> </div> </div> </div> </div> </div> <div data-angular-directive class="pushdown pushdown_highlight" data-classprefix="pushdown__view_" data-selectedbutton="pushdown__trigger_" data-change-view> <div class="tsWrapInner"> <div data-triggers> <ul class="pushdown__triggerlist"> <li class="pushdown__triggeritem"> <button class="pushdown__trigger pushdown__trigger_selected" data-viewid="0"> <h2 class="pushdown__triggertitle">Vanliga frågor</h2> </button> </li> <li class="pushdown__triggeritem"> <button class="pushdown__trigger " data-viewid="00"> <h2 class="pushdown__triggertitle">Se och ändra</h2> </button> </li> </ul> <div class="select pushdown__select"> <select name="" data-triggerselect> <option value="0" selected>Vanliga frågor</option> <option value="00">Se och ändra</option> </select> </div> </div> <div id="0" data-view class="pushdown__view "> <div class="tsWrapInner"> <h2 class="pushdown__title">Vanliga frågor</h2> <div class=""> <div class="faq" data-angular-directive=""> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Kan jag få faktura på något annat sätt än via brev? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Beställ e-faktura så får du fakturan direkt i din internetbank och slipper alla avgifter.</p> <ul> <li>Logga in på din internetbank och välj e-faktura.</li> <li>Sök på TeliaSonera när du ska lägga till företag som du önskar e-faktura från.</li> <li>För fakturor som gäller mobiltelefoni eller mobilt bredband väljer du <strong>TeliaSonera Mobil/mobiltbredband</strong>. För telefoni, bredband och tv så väljer du <strong>TeliaSonera Fasttelefon/bredband</strong> i din internetbank. För fakturor gällande Delbetalning väljer du <strong>TeliaSonera Finance delbetalning</strong>.<br/>  </li> </ul> <p> </p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posfe43b051-9f1e-43f3-91e3-c0efeb3313b6" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negfe43b051-9f1e-43f3-91e3-c0efeb3313b6" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posfe43b051-9f1e-43f3-91e3-c0efeb3313b6" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negfe43b051-9f1e-43f3-91e3-c0efeb3313b6" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Varför får jag en faktura för avslutat abonnemang? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Har du beställt uppsägning av ditt fasta abonnemang kommer det att avslutas en månad från dagen du kontaktar oss. Skulle det datumet inträffa mitt i en faktureringsperiod, vilket vårt faktureringssystem inte känner av, kommer en faktura skapas för den period du alltid faktureras för även om ditt abonnemang är uppsagt.</p> <p>Av denna anledning skapas alltid en slutfaktura efter att dina tjänster har stängts ned. Slutfakturan justerar vad du har betalt in för mycket eller för lite i avgifter. Betala därför den faktura du har fått, så justeras allt på slutfakturan.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posd6988e8b-6b65-40b4-9bfd-a6a66db7706d" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negd6988e8b-6b65-40b4-9bfd-a6a66db7706d" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posd6988e8b-6b65-40b4-9bfd-a6a66db7706d" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negd6988e8b-6b65-40b4-9bfd-a6a66db7706d" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Varför har jag fått en påminnelse på fakturan? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Om din betalning inte varit oss tillhanda senast förfallodatumet skickar vi en påminnelse. Har du redan betalat fakturan kan du bortse från påminnelsen.</p> <p>På <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor"><strong>Mitt Telia</strong></a> kan du se betalningsstatus för dina fakturor.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pose068f72a-b8d7-4fb4-a82a-ad955d0c1176" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="nege068f72a-b8d7-4fb4-a82a-ad955d0c1176" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pose068f72a-b8d7-4fb4-a82a-ad955d0c1176" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91872" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91872" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="nege068f72a-b8d7-4fb4-a82a-ad955d0c1176" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Kan jag säga upp abonnemang och tjänster på Mitt Telia? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Det går bra att avsluta vissa tjänster och tv-paket på <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia"><strong>Mitt Telia</strong></a>. Vill du avsluta ett abonnemang så tar du enklast kontakt med kundtjänst via telefon 90200. På Mitt Telia kan du se vad du har för bindningstid på dina abonnemang.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pos6fe3ff85-4ef8-42f9-826e-0ee90a730c65" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="neg6fe3ff85-4ef8-42f9-826e-0ee90a730c65" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pos6fe3ff85-4ef8-42f9-826e-0ee90a730c65" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="neg6fe3ff85-4ef8-42f9-826e-0ee90a730c65" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Kan jag få alla mina abonnemang på en och samma faktura? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>I dagsläget har vi inte möjlighet att erbjuda samtliga tjänster på en samlad faktura.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posfef89c28-8156-4e06-affe-ccf37068095c" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negfef89c28-8156-4e06-affe-ccf37068095c" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posfef89c28-8156-4e06-affe-ccf37068095c" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negfef89c28-8156-4e06-affe-ccf37068095c" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Hur ändrar jag mina adress- och kontaktuppgifter? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Logga in på <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/installningar"><strong>Mitt Telia</strong></a> och gå till Inställningar. Där kan du ändra din fakturaadress och dina kontaktuppgifter.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pos020436bd-b1c1-42c7-92d9-ac964428ce78" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="neg020436bd-b1c1-42c7-92d9-ac964428ce78" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pos020436bd-b1c1-42c7-92d9-ac964428ce78" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="neg020436bd-b1c1-42c7-92d9-ac964428ce78" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> När får jag min första faktura? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Det dröjer cirka <strong>en</strong> månad efter att dina tjänster är aktiverade innan första fakturan kommer. När du får fakturan ber vi dig att kontrollera tidsperioden, det är möjligt att den täcker in mer än en månad. Detta gäller enbart för första fakturan.</p> <p>På <a href="/web/20161118020936/https://www.telia.se/privat/mitt-telia" target="_blank"><strong>Mitt Telia</strong></a> kan du se dina fakturor, betalningsstatus och göra ändringar.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posf5d62499-c526-47b8-bb74-088459895d0c" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negf5d62499-c526-47b8-bb74-088459895d0c" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posf5d62499-c526-47b8-bb74-088459895d0c" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negf5d62499-c526-47b8-bb74-088459895d0c" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Kan jag betala fakturan senare? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Vill du skjuta upp betalningen till Telia kan i vissa fall anstånd beviljas upp till 30 dagar. Ränta debiteras från den ursprungliga förfallodagen. Anstånd beviljas en gång per 12-månadersperiod per tjänst.</p> <p>Du kan själv ansöka om anstånd via <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor"><strong>Mitt Telia</strong></a>. Välj Fakturor och klicka på Betala fakturan senare. Om du har autogiro eller vill dela upp betalningen, kontakta kundtjänst. Tänk på att om du betalar via autogiro måste du ringa vår kundtjänst senast 5 dagar före förfallodagen för att kunna skjuta upp betalningen.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posd7d0644d-92ac-496a-bdf1-3bdf1400c1aa" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negd7d0644d-92ac-496a-bdf1-3bdf1400c1aa" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posd7d0644d-92ac-496a-bdf1-3bdf1400c1aa" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negd7d0644d-92ac-496a-bdf1-3bdf1400c1aa" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Har du fått ett utbetalningskort från oss? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Om du har fått ett utbetalningskort finns flera alternativ.</p> <ul> <li>Lämna in avin till din bank och få summan insatt på ditt konto.<br/>  </li> <li>Lös in avin på något av de angivna utlämningsställena.<br/>  </li> <li>Skicka tillbaka avin till oss i ett kuvert tillsammans med din banks clearingnummer och ditt kontonummer så sätter vi in pengarna. Detta kan du göra även om avin har förfallit. Avin adresseras till: TeliaSonera Sverige AB, Återbetalningar, Box 1264, 62123 Visby.<br/>  </li> <li>Du kan också välja att skänka pengarna till välgörenhet. Vi samarbetar med <a target="_blank" href="https://web.archive.org/web/20161118020936/http://www.friends.se/"><strong>Friends</strong></a> och <a target="_blank" href="https://web.archive.org/web/20161118020936/http://www.childhood.se/"><strong>Childhood</strong></a>. Väljer du detta alternativ – <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/kontakt"><strong>kontakta oss</strong></a>. Vi förmedlar som bekräftelse på din gåva ett tackbrev från den organisation du väljer att stödja. Detta kan du göra även om avin har förfallit.</li> </ul> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posa49a2ebf-9e9d-40b7-b8e3-ea7dd0e8f0a6" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="nega49a2ebf-9e9d-40b7-b8e3-ea7dd0e8f0a6" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posa49a2ebf-9e9d-40b7-b8e3-ea7dd0e8f0a6" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="nega49a2ebf-9e9d-40b7-b8e3-ea7dd0e8f0a6" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Vad menas med förhöjd månadsavgift? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Förhöjd månadsavgift innebär att du betalar en extra avgift för en hårdvara du köpt till, till exempel en mobil eller surfplatta. Den förhöjda månadsavgiften gäller under bindningstiden.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pos02d5cdd3-15d8-4c98-8ec8-b90fb148d60d" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="neg02d5cdd3-15d8-4c98-8ec8-b90fb148d60d" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pos02d5cdd3-15d8-4c98-8ec8-b90fb148d60d" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="neg02d5cdd3-15d8-4c98-8ec8-b90fb148d60d" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Hög första faktura? </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p><strong>Kontrollera tidsperioden på fakturan</strong><br/> När du har startat ett helt nytt abonnemang eller bytt abonnemang kan första fakturan täcka in en längre tid än en månad. På kommande fakturor kommer faktureringsperioden endast att avse en månad åt gången.</p> <p><strong><a href="https://web.archive.org/web/20161118020936/https://www.telia.se/privat/support/info/hog-forsta-faktura" target="_blank">Här kan du läsa mer</a></strong>. </p> </div> </div> </div> </div> </div> </div> </div> <div id="00" data-view class="pushdown__view pushdown__view_isdisabled"> <div class="tsWrapInner"> <h2 class="pushdown__title">Se och ändra</h2> <div class=""> <div class="faq" data-angular-directive=""> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Ändra betalningssätt </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>På <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor"><strong>Mitt Telia</strong></a> kan du ändra betalningssätt för dina fakturor under Fakturainställningar. Du kan betala din faktura via bankgiro, autogiro och e-faktura.</p> <p>Med e-faktura får du fakturan direkt till din internetbank.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pos946aae38-4cc3-4fdd-8113-bfe193d4ba57" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="neg946aae38-4cc3-4fdd-8113-bfe193d4ba57" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pos946aae38-4cc3-4fdd-8113-bfe193d4ba57" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="neg946aae38-4cc3-4fdd-8113-bfe193d4ba57" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Ladda ner kopia på fakturan </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>Logga in på <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/fakturor"><strong>Mitt Telia</strong></a>, under Fakturor kan du ladda ner fakturorna i pdf.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="pos5671c291-0b6c-4ca1-81b1-ab1e9252116e" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="neg5671c291-0b6c-4ca1-81b1-ab1e9252116e" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="pos5671c291-0b6c-4ca1-81b1-ab1e9252116e" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="neg5671c291-0b6c-4ca1-81b1-ab1e9252116e" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Beställ detaljspecifikation </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>På Mitt Telia kan du se detaljspecifikation för dina fasta och mobila samtal. Där kan du se vem du har ringt och vad det har kostat, samt tider för samtalen. Du som är tv-kund får också en översikt över vilka filmer du har hyrt.</p> <p>Logga in på <a target="_blank" href="/web/20161118020936/https://www.telia.se/privat/mitt-telia#/abonnemang"><strong>Mitt Telia</strong></a> och gå till Abonnemang. Klicka på Inställningar & tjänster för ditt telefonabonnemang. Där kan du beställa detaljspecifikation.</p> <p>Detaljspecifikation av din faktura kan enbart skickas per post till din fakturaadress på grund av Lagen om Elektronisk Kommunikation.</p> <div class=""> <div class=""> <div data-angular-directive class="feedback__wrapper " data-disablescroll="true" data-classprefix="feedback__views_" data-change-view data-hideparentview="true" data-statistics="false"> <div data-view class="feedback__views"> <h2 class="feedback__title">Hjälpte det här svaret dig?</h2> <div class="feedback__buttons" data-triggers> <div class="feedback__buttonholder"> <button class="feedback__btn" data-event="56" data-viewid="posb16fb264-db99-4108-ac84-574f11d361cf" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Ja"> <i class="feedback__icon tsIcon-ThumbsUp"></i> Ja </button> <button class="feedback__btn" data-event="57" data-viewid="negb16fb264-db99-4108-ac84-574f11d361cf" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Nej"> <i class="feedback__icon tsIcon-ThumbsDown"></i> Nej </button> </div> <a class="feedback__link link" href="/web/20161118020936/https://www.telia.se/privat/kontakt" data-event-tracking="supportEvent" data-event-category="Support_Faq" data-event-label="override" data-event-action="Kontakt"> Kontakta oss </a> </div> </div> <div id="posb16fb264-db99-4108-ac84-574f11d361cf" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Kul att vi kunde hjälpa till! Vill du nu…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91782" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91782" target="_blank"> <i class=""></i> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/privat/erbjudanden">Se våra bästa erbjudanden</a> </li> </ul> </div> <div id="negb16fb264-db99-4108-ac84-574f11d361cf" class="feedback__views_isdisabled feedback__views" data-view> <h2 class="feedback__title">Tråkigt att du inte blev hjälpt. Vill du…</h2> <ul class="feedback__list"> <li class="feedback__listitem"> <a class="feedback__listlink link" data-thumb-form-id="91792" data-customlink data-thumb="Up" data-sitecode="4203939" href="https://web.archive.org/web/20161118020936/https://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=4203939&lang=sv&form_id=91792" target="_blank"> Ge oss feedback </a> </li> <li class="feedback__listitem"> <a class="feedback__listlink link" href="/web/20161118020936/https://www.telia.se/forum">Ställa en fråga i forumet</a> </li> </div> </div> </div> </div> </div> </div> </div> <div class="faqitem" data-faq-item=""> <h4 class="faqitem__header"> <span class="faqitem__trigger"></span> Ändra betalningsperiod </h4> <div class="faqitem__content"> <div class="tsBodyText fontSize-medium"> <p>På <strong><a href="https://web.archive.org/web/20161118020936/https://www.telia.se/privat/mitt-telia#/logga-in" target="_blank">Mitt Telia</a></strong> kan du enkelt ändra din betalningsperiod för dina fakturor för fasta tjänster som bredband och fast telefoni. Logga in och gå till Fakturor. Scrolla ner till Fakturainställningar och klicka på Ändra betalningsperiod.</p> <p>För mobiltelefoni är det alltid månadsfaktura.</p> </div> </div> </div> </div> </div> </div> </div></div> </div> <div id="lsmer" class="tsWrap--Background--CenterCenter--NoRepeat--Cover - tsPageSection-Wrapper tsPageSection-Wrapper--NoSpecialCase tsPaddingLeft--None tsPaddingRight--None " style="background-color:#ffffff;" data-page-section="" data-youtube-start-time="0"> <div> <div class="tsInnerWidth--Full tsPageSection-Head tsModuleSpace--Inline--All--Double" style="background-color:#ffffff;"> <div class="tsWrapInner" style="background-color:#ffffff;"> <h2 class="tsFont--Pebble fontWeight-light fontSize-xlarge fontColor-purple tsPageSection-Heading tsInnerWidth--Full tsCenterAlign">LÄS MER</h2> </div> </div> <div class="tsWrapInner tsPaddingLeft--None tsPaddingRight--None tsWrap--Background--CenterCenter--NoRepeat--Cover - tsPaddingBottom--None " style="background-color:#ffffff;"> <div class="tsWrapInner tsPageSection-Body -"> <div class="tsWrapInner"> <ul class="tsTeaser tsTeaser--Plain " data-ts-height-framework> <li class="tsTeaser-Item tsTeaser-Item--Alt tsTeaser-Item--Left"> <div style="background-color: #ffffff;"> <div class="" aria-hidden="true"> <ul class="tsList"> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/telefoni/delbetala-dina-inkop"> Delbetala dina inköp </a> </li> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/support/info/fortursoppning-pa-stangt-abonnemang"> Förtursöppning på stängt abonnemang </a> </li> </ul> </div> </div> </li> <li class="tsTeaser-Item tsTeaser-Item--Alt tsTeaser-Item--Left"> <div style="background-color: #ffffff;"> <div class="" aria-hidden="true"> <ul class="tsList"> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/support/info/hog-forsta-faktura"> Högre faktura än väntat </a> </li> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/support/info/logga-in-med-bankid-och-eleg-pa-mitt-telia"> Logga in med BankID på Mitt Telia </a> </li> </ul> </div> </div> </li> <li class="tsTeaser-Item tsTeaser-Item--Alt tsTeaser-Item--Left"> <div style="background-color: #ffffff;"> <div class="" aria-hidden="true"> <ul class="tsList"> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/support/info/faktura-ordlista"> Fakturaordlista </a> </li> </ul> <ul class="tsList"> <li>  <a class="tsTeaser-Link " href="/web/20161118020936/https://www.telia.se/privat/support/info/stall-in-avisering-for-e-faktura"> Ställ in avisering för e-faktura </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div id="sksupport" class="tsWrap--Background--CenterCenter--NoRepeat--Cover tsModuleSpace--Inline--All--Double tsPageSection-Wrapper tsPageSection-Wrapper--NoSpecialCase tsPaddingLeft--None tsPaddingRight--None " 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$('[data-CBNaTeArPhnNr]').val(value).trigger('change'); }); }); </script> <div class="tsFeedback--Chat tsHidden" id="cgpw_button"> <div class="tsFeedback-button"> <a class="tsFeedback-label" href="javascript:CGPW.webApi.forceQualify('url', location.href);"> <i class="tsIcon-Feedback tsFeedback--feedback"></i> <span>Chatt</span> </a> </div> </div> <div class="tsChat-offers" style="margin-top: -155px;"> <div id="ChCBNaTeAr" data-offer-id="ChCBNaTeAr" class="tsChat-offer tsHidden"> <a href="javascript:CGPW.webApi.declineOffer();"><i class="tsIcon-Close tsCloseChat"></i></a> <h2 class="tsModuleSpace">Behöver du hjälp?</h2> <p>Kontakta gärna en av våra rådgivare</p> <div><input type="text" id="ChCBNaTeAr.customerName" data-key="customerName" placeholder="Namn" class="tsMarginBottom" data-visual="placeholder"/></div> <div><input type="text" id="ChCBNaTeAr.outgoingAddress" data-chcbnatearoutgoingaddress data-key="outgoingAddress" placeholder="Telefonnummer" class="tsMarginBottom" data-visual="placeholder"/></div> <input type="hidden" id="ChCBNaTeAr.phnNr" data-chcbnatearphnnr data-key="phnNr"/> <div><textarea id="ChCBNaTeAr.comment" data-key="comment" placeholder="Beskriv ditt ärende" class="tsMarginBottom" data-visual="placeholder"></textarea></div> <a class="tsBtn--Internal" onclick="CGPW.webApi.acceptChat()">Börja chatta </a> <a class="tsBtn--Internal" onclick="CGPW.webApi.acceptCallback()">Ring mig </a> </div> <div id="ChNaTeAr" data-offer-id="ChNaTeAr" class="tsChat-offer tsHidden"> <a href="javascript:CGPW.webApi.declineOffer();"><i class="tsIcon-Close tsCloseChat"></i></a> <h2 class="tsModuleSpace">Behöver du hjälp?</h2> <p>Chatta gärna med en av våra rådgivare</p> <form method="get" action="javascript:CGPW.webApi.acceptChat();"> <div><input type="text" id="ChNaTeAr.customerName" data-key="customerName" placeholder="Namn" class="tsMarginBottom" data-visual="placeholder"/></div> <div><input type="text" id="ChNaTeAr.outgoingAddress" data-chnatearoutgoingaddress data-key="outgoingAddress" placeholder="Telefonnummer" class="tsMarginBottom" data-visual="placeholder"/></div> <input type="hidden" id="ChNaTeAr.phnNr" data-chnatearphnnr data-key="phnNr"/> <div><textarea id="ChNaTeAr.comment" data-key="comment" placeholder="Beskriv ditt ärende" class="tsMarginBottom" data-visual="placeholder"></textarea></div> <button class="tsBtn--Internal" type="submit" onclick="CGPW.webApi.acceptChat()">Börja chatta </button> </form> </div> <div id="CBNaTeAr" data-offer-id="CBNaTeAr" class="tsChat-offer tsHidden"> <a href="javascript:CGPW.webApi.declineOffer();"><i class="tsIcon-Close tsCloseChat"></i></a> <h2 class="tsModuleSpace">Behöver du hjälp?</h2> <p>Chatta gärna med en av våra rådgivare</p> <form method="get" action="javascript:CGPW.webApi.acceptCallback();"> <div><input type="text" id="CBNaTeAr.customerName" data-key="customerName" placeholder="Namn" class="tsMarginBottom" data-visual="placeholder"/></div> <div><input type="text" id="CBNaTeAr.outgoingAddress" data-cbnatearoutgoingaddress data-key="outgoingAddress" placeholder="Telefonnummer" class="tsMarginBottom" data-visual="placeholder"/></div> <input type="hidden" id="CBNaTeAr.phnNr" data-cbnatearphnnr data-key="phnNr"/> <div><textarea id="CBNaTeAr.comment" data-key="comment" placeholder="Beskriv ditt ärende" class="tsMarginBottom" data-visual="placeholder"></textarea></div> <button class="tsBtn--Internal" type="submit" onclick="CGPW.webApi.acceptCallback()">Ring mig </button> </form> </div> <div id="busy" data-offer-id="busy" class="tsChat-offer--MarginTop tsHidden"> <a href="javascript:CGPW.webApi.declineOffer();"><i class="tsIcon-Close tsCloseChat"></i></a> <h2>Just nu är det många som vill komma i kontakt med oss.</h2> <p>Alla våra rådgivare är upptagna, vänligen försök igen om en liten stund.</p> </div> <div id="cgpw_success" class="tsChat-offer--MarginTop tsHidden"> <a href="javascript:closeCallbackResponse()"><i class="tsIcon-Close tsCloseChat"></i></a> <div class="h2" id="cgpw_success_title"></div> <p id="cgpw_success_text"></p> </div> <div id="cgpw_error" class="tsChat-offer--MarginTop tsHidden"> <a href="javascript:closeCallbackResponse()"><i class="tsIcon-Close tsCloseChat"></i></a> <div class="h2" id="cgpw_error_title"></div> <p id="cgpw_error_text"></p> </div> </div>  <div id="cob_entry_dialog" class="tsHidden"></div>   </body> </html>

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