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(min-width:40em){.featurecontent-module--content--a1e05{padding-inline:80px}}.featurecontent-module--content--active--162aa{opacity:1;pointer-events:auto;transform:translateX(0)}.featurecontent-module--title--7686a{font-size:20px;font-weight:700}.featurecontent-module--subtitle--42936{font-size:14px;margin-top:16px}.featurecontent-module--feature-section--3da2c{display:flex;flex-direction:column;gap:12px;margin-top:16px}.subnav-module--container--ccc63{height:100%;position:relative}.subnavitem-module--item--7c8fb{width:100%}.megamenuv2item-module--button--7825b{margin:0;padding:0;width:100%}.megamenuv2item-module--mega-menu-v2--e12b3{background-color:var(--color-white);display:flex;flex-direction:column;height:100%;left:0;opacity:0;padding-top:30px;pointer-events:none;position:absolute;top:0;transform:translateX(10%);transition:opacity .15s ease 0s,transform .15s ease 0s;width:100%;z-index:1}.megamenuv2item-module--mega-menu-v2--active--10aef{opacity:1;pointer-events:auto;transform:translateX(0)}.megamenuv2item-module--body--8968d{height:100%;position:relative}.megamenucompactitem-module--container--f572f{overflow:hidden;width:100%}.megamenucompactitem-module--button--64598{align-items:center;background-color:var(--color-white);border:none;display:flex;justify-content:space-between;margin:0;outline:none;padding:0;width:100%}.megamenucompactitem-module--list-items--36478{box-sizing:border-box;height:0;overflow:hidden;transition:height .2s linear 0s}.megamenucompactitem-module--list-items--expanded--9916d{overflow:visible}.megamenucompactitem-module--list-container--fc764{display:flex;flex-direction:column;gap:20px;padding-block-end:16px}.megamenucompactitem-module--list-title--5c103{border-block-end:1px solid #dbdbdb;color:#000;font-size:20px;font-weight:600;line-height:20px;margin-block-end:16px;margin-inline:32px 16px;padding-block-end:16px}@media 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#dbdbdb}.mobile-module--container--122da{align-items:center;display:flex;gap:24px;justify-content:space-between;padding:16px}.mobile-module--container--shadow--c74b2{box-shadow:0 4px 10px 0 rgba(0,0,0,.1)}@media screen and (min-width:40em){.mobile-module--container--122da{padding:30px 80px}}.mobile-module--wrapper--5445a{background-color:var(--color-white);display:block;width:100%}@media screen and (min-width:1250px){.mobile-module--wrapper--5445a{display:none}}.mobile-module--menu-button--28ff7{align-items:center;background:none;border:none;display:flex;height:30px;justify-content:center;padding:0;width:30px}.mobile-module--icon--08578{flex-shrink:0;width:16px}.mobile-module--cta-section--dba53{align-items:center;display:flex;gap:10px}.mobile-module--main-logo-container--4fadd{flex:"0 1 auto" 1}.styles-module--circle--670bc{border-radius:50%;display:block;flex:0 0 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group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/customer-service/guided-workflow/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/customer-service/service-command-center/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788s8.435 18.869 18.83 18.869c10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901m0 7.263c2.609 0 4.713 2.127 4.713 4.722s-2.122 4.721-4.712 4.721-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722m0 23.23a12.75 12.75 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.36 8.36 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785zM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.4 5.4 0 0 0-5.396-5.407 5.4 5.4 0 0 0-5.396 5.407 5.4 5.4 0 0 0 5.396 5.407"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269M44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.4 5.4 0 0 0 44.607 0a5.4 5.4 0 0 0-5.396 5.406 5.4 5.4 0 0 0 5.396 5.407"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.28 1.28 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/social-media-management/" data-hydration="false" class="css-15szwfb"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><style data-emotion="css 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desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/social-media-management/distributed-marketing-platform/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 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group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/conversational-commerce/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/customer-service/social-media-channels/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653s8.843 19.653 19.74 19.653c10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0m0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4s-4.94-2.215-4.94-4.918 2.225-4.917 4.94-4.917m0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/" data-hydration="false" class="css-15szwfb"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/social-listening/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><style data-emotion="css 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desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/location-insights/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/visual-insights/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/media-monitoring/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/surveys/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0m-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14s2.317-5.14 5.163-5.14 5.163 2.307 5.163 5.14-2.318 5.14-5.163 5.14M31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29M39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid 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desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/marketing-and-advertising/social-advertising/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a 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col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/" data-hydration="false" class="css-15szwfb"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/ai/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><style data-emotion="css 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desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/sprinklr-sandbox/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/display/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/presentations/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/active-data-retention/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><style data-emotion="css 1kjd7d1">.css-1kjd7d1{box-sizing:border-box;margin:0;min-width:0;color:var(--theme-ui-colors-primary);font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;-webkit-transition:.2s color;transition:.2s color;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-1kjd7d1:hover{-webkit-transition:.2s color;transition:.2s color;color:var(--theme-ui-colors-secondary);}.css-1kjd7d1:hover{color:inherit;}</style><a href="https://developer.sprinklr.com/" class="css-1kjd7d1"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="spr-btn rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></button><button class="spr-btn rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/cpg/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/financial-services/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/government/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/retail/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/technology/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/telecom/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/travel-hospitality/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel &amp; Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="spr-btn rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></button><button class="spr-btn rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/" data-hydration="false" class="css-15szwfb"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/crisis-management/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/campaign-content-lifecycle-management/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/social-media-management/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/compliant-digital-selling/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/franchise-digital-management/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/executive-reputation-management/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/industry-insights-competitive-intelligence/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/creative-insights-production-optimization/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-4 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/" data-hydration="false" class="css-15szwfb"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/omnichannel-contact-center/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/customer-self-service/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 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class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/workforce-engagement-and-optimization/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/contact-center-intelligence/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/social-customer-service/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/conversational-commerce/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/proactive-digital-engagement/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/unified-cxm/" data-hydration="false" class="css-15szwfb"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/stories/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><style data-emotion="css 1kjd7d1">.css-1kjd7d1{box-sizing:border-box;margin:0;min-width:0;color:var(--theme-ui-colors-primary);font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;-webkit-transition:.2s color;transition:.2s color;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-1kjd7d1:hover{-webkit-transition:.2s color;transition:.2s color;color:var(--theme-ui-colors-secondary);}.css-1kjd7d1:hover{color:inherit;}</style><a href="https://community.sprinklr.com/" class="css-1kjd7d1"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/our-story/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><style data-emotion="css 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border-gainsboroGray">Newsroom</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/careers/" data-hydration="false" class="css-15szwfb"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full 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.css-o89ftt{--theme-ui-colors-text:#fff;--theme-ui-colors-background:#1F1F1F;--theme-ui-colors-pageType:#fff;}</style><div data-themeui-nested-provider="true" class="css-o89ftt"></div><div class="css-aqscwe"><div data-themeui-nested-provider="true" class="css-o89ftt"><style data-emotion="css vurnku">.css-vurnku{box-sizing:border-box;margin:0;min-width:0;}</style><div class="hero-content-headline css-vurnku"><style data-emotion="css 8kcexb">.css-8kcexb{color:var(--theme-ui-colors-text);font-family:"proxima-nova",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",sans-serif;line-height:30px;font-weight:700;font-size:24px;padding:0;margin:0;margin-bottom:16px;}@media screen and (min-width: 40em){.css-8kcexb{line-height:56px;font-size:43px;}}@media screen and (min-width: 52em){.css-8kcexb{line-height:56px;}}</style><h1 class="css-8kcexb"><style data-emotion="css 14us1xl">.css-14us1xl{box-sizing:border-box;margin:0;min-width:0;white-space:pre-wrap;}</style><span class="css-14us1xl"><span class="css-vurnku">Sprinklr Privacy </span></span><style data-emotion="css 1qemmfx">.css-1qemmfx{font-weight:700;}</style><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Notice</span></span></strong></h1><style data-emotion="css 1j89c1k">.css-1j89c1k{color:var(--theme-ui-colors-text);font-family:"proxima-nova",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",sans-serif;font-weight:400;line-height:1.6;padding:0;margin:0;margin-bottom:16px;font-size:16px;}@media screen and (min-width: 40em){.css-1j89c1k{font-size:18px;}}@media screen and (min-width: 52em){.css-1j89c1k{font-size:20px;}}@media screen and (min-width: 64em){.css-1j89c1k{font-size:20px;}}</style><p class="css-1j89c1k"></p></div></div></div><style data-emotion="css owcx01">.css-owcx01{margin-top:0;}@media screen and (min-width: 40em){.css-owcx01{margin-top:16px;}}@media screen and (min-width: 52em){.css-owcx01{margin-top:16px;}}</style><style data-emotion="css 18emqs3">.css-18emqs3{box-sizing:border-box;margin:0;min-width:0;margin-top:0;}@media screen and (min-width: 40em){.css-18emqs3{margin-top:16px;}}@media screen and (min-width: 52em){.css-18emqs3{margin-top:16px;}}</style><div class="css-18emqs3"><div data-themeui-nested-provider="true" class="css-o89ftt"><div class="hero-content-subheadline css-vurnku"><style data-emotion="css 3xppcw">.css-3xppcw{color:var(--theme-ui-colors-text);font-family:"proxima-nova",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",sans-serif;font-weight:400;line-height:23px;padding:0;margin:0;margin-bottom:16px;font-size:16px;}@media screen and (min-width: 40em){.css-3xppcw{line-height:30px;font-size:20px;}}.css-3xppcw:last-child{margin-bottom:0;}</style><p class="css-3xppcw"><span class="css-14us1xl"><span class="css-vurnku">Last Updated: </span></span><span class="css-14us1xl"><span class="css-vurnku">November 1</span></span><span class="css-14us1xl"><span class="css-vurnku">, 2024</span></span></p></div></div></div></div></div></div></div></div></div><div class="scn-ContentfulTemplateDocument-1" data-template-name="ContentfulTemplateDocument"><style data-emotion="css 6r47lm">.css-6r47lm{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;width:100%;padding-top:40px;padding-bottom:0;}@media screen and (min-width: 40em){.css-6r47lm{padding-top:40px;padding-bottom:0;}}</style><div class="css-6r47lm"><style data-emotion="css 1e5kw60">.css-1e5kw60{max-width:1360px;margin:0 auto;padding-top:0;padding-bottom:0;padding-left:0;padding-right:0;background-color:transparent;border-radius:30px;}@media screen and (min-width: 40em){.css-1e5kw60{padding-top:0;padding-bottom:0;padding-left:0;padding-right:0;}}@media only screen and (max-width: calc(1360px + 19px)){.css-1e5kw60{padding-left:22px;padding-right:22px;}@media screen and (min-width: 40em){.css-1e5kw60{padding-left:80px;padding-right:80px;}}}</style><style data-emotion="css 1bvqtv2">.css-1bvqtv2{box-sizing:border-box;margin:0;min-width:0;max-width:1360px;margin:0 auto;padding-top:0;padding-bottom:0;padding-left:0;padding-right:0;background-color:transparent;border-radius:30px;}@media screen and (min-width: 40em){.css-1bvqtv2{padding-top:0;padding-bottom:0;padding-left:0;padding-right:0;}}@media only screen and (max-width: calc(1360px + 19px)){.css-1bvqtv2{padding-left:22px;padding-right:22px;}@media screen and (min-width: 40em){.css-1bvqtv2{padding-left:80px;padding-right:80px;}}}</style><div class=" 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.css-7z7smw{--theme-ui-colors-text:#000000;--theme-ui-colors-background:#fff;--theme-ui-colors-primary:#118ACB;--theme-ui-colors-secondary:#36647D;--theme-ui-colors-muted:#F5F5F5;--theme-ui-colors-textSecondary:#fff;--theme-ui-colors-textMuted:#939393;--theme-ui-colors-textMedium:#48514c;--theme-ui-colors-textMediumLight:#636363;--theme-ui-colors-disabled:#D2E2FF;--theme-ui-colors-marketing:#33cc99;--theme-ui-colors-advertising:#d149a6;--theme-ui-colors-research:#ecad00;--theme-ui-colors-ai:#6d7278;--theme-ui-colors-care:#8c43ff;--theme-ui-colors-engagement:#2ea2fb;--theme-ui-colors-cornflowerBlue:#7097eb;--theme-ui-colors-star:#f7b500;--theme-ui-colors-grey:#6d7278;--theme-ui-colors-softBorder:#e6e9f9;--theme-ui-colors-pageType:#9B9B9B;--theme-ui-colors-caption:#9B9B9B;--theme-ui-colors-extraLightGrey:#F5F5F7;--theme-ui-colors-lightGrey:#DBDBDB;--theme-ui-colors-mediumGrey:#A0A0A8;--theme-ui-colors-darkGrey:#646470;--theme-ui-colors-formFieldGrey:#F1F1F1;--theme-ui-colors-success:#6AC96E;--theme-ui-colors-error:#FF6060;--theme-ui-colors-spaceGrey:#2E3841;--theme-ui-colors-skyBlue:#00BAE9;--theme-ui-colors-oceanBlue:#118ACB;--theme-ui-colors-slateBlue:#36647D;--theme-ui-colors-sprText02:#434350;--theme-ui-colors-lightGreyBorder:#eee;--theme-ui-colors-mediumGreyBorder:#aaa;--theme-ui-colors-tableBorder:#C2C2C2;--theme-ui-colors-dropdownBorder:#999999;--theme-ui-colors-dropdownLightGrey:#808080;--theme-ui-colors-dropdownDarkGrey:#666666;--theme-ui-colors-dropdownHoverColor:#EFEFEF;--theme-ui-colors-backgroundGlass:#ffffff99;}.css-7z7smw.theme-ui-hyperspace,.theme-ui-hyperspace .css-7z7smw{--theme-ui-colors-text:#fff;--theme-ui-colors-background:#1F1F1F;--theme-ui-colors-pageType:#fff;}</style><div data-themeui-nested-provider="true" class="css-7z7smw"><div class="css-aqscwe"><style data-emotion="css 8qkwpr">.css-8qkwpr{color:var(--theme-ui-colors-text);font-family:"proxima-nova",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",sans-serif;font-weight:400;line-height:1.6;padding:0;margin:0;margin-bottom:20px;font-size:16px;}@media screen and (min-width: 40em){.css-8qkwpr{margin-bottom:20px;font-size:18px;}}@media screen and (min-width: 52em){.css-8qkwpr{margin-bottom:20px;font-size:20px;}}@media screen and (min-width: 64em){.css-8qkwpr{font-size:20px;}}</style><p class="css-8qkwpr"><span class="css-14us1xl"><span class="css-vurnku">Hello! Thank you for taking the time to look at Sprinklr’s Privacy notice.</span></span></p><p class="css-8qkwpr"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr, Inc. and its affiliates (collectively, “Sprinklr”) are committed to fair practices that protect your Personal Information. Sprinklr’s corporate values include </span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">doing the right thing</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">, being </span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">customer obsessed</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">, and </span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">passionately, genuinely caring </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">– and these values also apply to our processing of your Personal Information. Our values are at the core of our business operations, and we develop our strategies, processes, services, and products with those values and your privacy in mind.</span></span></p><p class="css-8qkwpr"><span class="css-14us1xl"><span class="css-vurnku">This Privacy Notice (“Notice”) is intended to clearly and transparently explain what Personal Information we collect, how we collect it, and what we do with it when you access and use our websites, products, and services, or interact with our Sprinklr team. Our websites, products and services are designed for our business Customers. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all Personal Information we collect as pertaining to individuals in their capacities as representatives of the relevant Customers and not in their individual capacities. We encourage you to review the Notice and revisit it often, in case we make any changes to it. If you can’t find what you are looking for in this Notice, please let us know by emailing </span></span><style data-emotion="css t7wvwb">.css-t7wvwb{color:var(--theme-ui-colors-primary);font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;-webkit-transition:.2s color;transition:.2s color;}.css-t7wvwb:hover{-webkit-transition:.2s color;transition:.2s color;color:var(--theme-ui-colors-secondary);}</style><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></a><span class="css-14us1xl"><span class="css-vurnku">. </span></span></p><p class="css-8qkwpr"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">California Notice at Collection: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">If you are a California resident, please see our </span></span><u><span class="css-14us1xl"><span class="css-vurnku">Notice to California Residents</span></span></u><span class="css-14us1xl"><span class="css-vurnku"> section below for important information about your Personal Information and privacy rights.</span></span></p></div></div></div></div></div><div class="scn-ContentfulTemplateHero-2" data-template-name="ContentfulTemplateHero"><div class="css-1pl9ich"><div class="css-aqscwe"><style data-emotion="css gzn7vi">.css-gzn7vi{padding-top:0;padding-bottom:80px;height:100%;width:100%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;position:relative;}@media screen and (min-width: 40em){.css-gzn7vi{padding-top:0;padding-bottom:160px;}}</style><style data-emotion="css gxvrxc">.css-gxvrxc{max-width:1520px;margin:0 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.accordion-item-content-container{max-height:0px;overflow:hidden;-webkit-transition:max-height 0.2s linear;transition:max-height 0.2s linear;}.css-zuj2s4 .accordion-item-content{padding:20px 0px 0px;}@media screen and (min-width: 40em){.css-zuj2s4 .accordion-item-content{padding:37px 24px 0px 0px;}}@media screen and (min-width: 52em){.css-zuj2s4 .accordion-item-content{padding:37px 24px 0px 0px;}}</style><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="true"><div class="accordion-item-title css-vurnku">Definitions</div><style data-emotion="css 1oz7jp7">.css-1oz7jp7{box-sizing:border-box;margin:0;min-width:0;width:20px;height:20px;}</style><div class="css-1oz7jp7"><svg height="20px" fill="#000" style="transform:rotate(90deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="false" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><style data-emotion="css z9h478">.css-z9h478{color:var(--theme-ui-colors-text);font-family:"proxima-nova",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Fira Sans","Droid Sans","Helvetica Neue",sans-serif;font-weight:400;line-height:24px;padding:0;margin:0;margin-bottom:16px;font-size:16px;}@media screen and (min-width: 40em){.css-z9h478{line-height:32px;font-size:20px;}}@media screen and (min-width: 52em){.css-z9h478{line-height:32px;font-size:20px;}}.css-z9h478 a{-webkit-text-decoration:none;text-decoration:none;}</style><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To make this Notice concise and to avoid repetition, we will use the following terms (these terms will apply whether used in a singular or plural and upper case or lower case). </span></span></p><style data-emotion="css 1dbd2s6">.css-1dbd2s6{padding:0;margin:0;margin-bottom:16px;list-style-position:outside;list-style-image:none;margin-left:16px;padding-left:revert;color:var(--theme-ui-colors-text);line-height:1.6;font-weight:400;font-size:16px;}@media screen and (min-width: 40em){.css-1dbd2s6{font-size:18px;}}@media screen and (min-width: 52em){.css-1dbd2s6{font-size:20px;}}@media screen and (min-width: 64em){.css-1dbd2s6{font-size:20px;}}</style><ul class="css-1dbd2s6"><style data-emotion="css 16jdx1d">.css-16jdx1d{margin-bottom:8px;padding-left:0;}.css-16jdx1d ol{margin-top:8px;margin-bottom:8px;margin-left:16px;}.css-16jdx1d ul{margin-top:8px;margin-bottom:8px;margin-left:16px;}.css-16jdx1d p{margin-bottom:8px;}</style><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">“</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Customer”</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> means any organization or business that is a client of Sprinklr’s, has purchased Sprinklr’s Products, and has authorized its users to engage on the Sprinklr platform.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">“Personal Information”</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> means any information that can be used to identify you.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">“Products”</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> means Sprinklr products, modules, platforms, solutions or services provided by Us to our Customers (including demos and trials). Our </span></span><a href="/products/platform/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Products</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> which are predominantly powered by Artificial Intelligence, consolidate listening and insights, social media management, campaign lifecycle management and customer service in one unified platform. Sprinklr’s platform enables our Customers to connect, engage and service their own customers, including through the processing of publicly available online information and direct non-public online communications. We also provide enablement, success management, transformation, analytics and moderation services for our Customers. You can find more information about our Products by clicking on “Products” </span></span><a href="/" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">here</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">, and additional information about our services is available </span></span><a href="/services/" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">here</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">. We will use the term “Products” in this Notice to refer to the individual or multiple components that make up the Sprinklr offering. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">“</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">We</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Us</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Our</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” or “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” means Sprinklr, Inc. </span></span><span class="css-14us1xl"><span class="css-vurnku">441, </span></span><span class="css-14us1xl"><span class="css-vurnku">9th Avenue 12th Floor, New York, NY 10001, USA and our affiliated or group companies. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">“Websites”</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> means sprinklr.com and any linked web pages hosted by us.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">“</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">You</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” or “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Your</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” means you (the person reading this), your organization, or the individual whose Personal Information is being processed</span></span></p></li></ul><p class="css-z9h478"></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Scope of this Notice and Sprinklr’s Role</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Notice explains how we process your Personal Information as a data controller. For example, when we obtain data from public sources (which may happen to include your Personal Information), when you connect with Sprinklr, engage with the Sprinklr team, or use Sprinklr’s Products or Websites. This Notice applies to the Personal Information collected during the course of Sprinklr’s controller activities including: to manage its relationship with you, through your use of the Websites, or in relation to your interest, purchase, registration, login, and usage of our Products. </span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">For the purposes of this Notice, Sprinklr is the controller, because we are responsible for deciding what Personal Information is collected and how that Personal Information is processed.</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Notice does not apply to Personal Information Sprinklr processes on behalf of our Customers. In those instances, our Customers are the controllers of the Personal Information and their privacy notices (rather than this Notice) will apply to the Personal Information they upload, ingest, create or store in our Products, as well as any Personal Information they may process from public sources through their use of Sprinklr’s Products. You can find more information on how we support our Customers, including Personal Information we may process at their instruction, in the section called “Sprinklr as a Service Provider and Processor,” below. </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Notice also does not apply to Personal Information that is processed when you access third party sites through our Websites. Third party websites are governed by their own terms and privacy notices which will explain how your Personal Information is used. Sprinklr accepts no responsibility or liability for third party websites. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Personal Information Collected by Sprinklr</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The Personal Information we collect depends on your interaction and engagement with Sprinklr’s Websites or Products, as well as the business context through which it was collected. It comes from three basic sources:</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">1. Personal Information You Provide</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When you interact with our Websites, Products, or our personnel, we collect the Personal Information that you provide to us. This includes the Personal Information you provide on our Websites to obtain more information about Sprinklr’s Products, to subscribe to our content, to attend our events, or for any other purpose determined by you. It may also include Personal Information you provide to us so that we can set up and authenticate your Sprinklr account once you purchase our Products, as well as Personal Information obtained during our communications with you while we service your Sprinklr relationship. Personal Information you provide may include, but is not limited to:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Contact and Profile Information, such as your name and email address, when you subscribe to our newsletters, request a demo, register for a webinar, or seek to download Sprinklr content and additional information, such as your profile image, contact information, language or other profile details you provide when you set up an account to use or purchase our Products;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Relationship Management Information, such as details about payment and billing, including direct debit details, billing contacts, and payment cadence;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Employment Information, such as the company you work for, your role at that company, company industry information, company contact information and business address;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Commercial Records, such as records of Products being considered or purchased and information obtained through the sales process;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">General Geographic Location Data so that we can tailor our communications, language, obligations and services to your region;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Communication Preferences regarding marketing content, areas of interest, records of consent, or other correspondence; and</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Communication Data, which may include records of calls or any other communications which may be used for training, monitoring and improvement purposes.</span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">2. Personal Information We Collect When You Use Our Products</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When you engage with our Websites or Products, we may also collect Personal Information automatically. This includes, but is not limited to: </span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Usage Information, such as how you interact with our services, what pages you visit, what pages directed you to our Website, the date and time of your visit, which features and tools you access, access times, and what actions you took in our Products or Websites; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Device Information such as your hardware and software, operating system, unique identifiers, including unique device identifiers, and IP addresses; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Location Information; and </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information collected via </span></span><a href="/cookie-policy/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Cookies and Similar Technologies</span></span></a></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">3. Personal Information We Get From Third Parties</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr may also receive Personal Information about you from other individuals, organizations, users, websites or online sources, affiliates, or third parties. This includes, but is not limited to: </span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Social Media Networks and accounts that are authenticated and connected to Sprinklr by our Customers, who may enable us to provide you with posts, followers, engagement metrics, and messages;  </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><a href="/integrations/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Third Party Applications</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> that are integrated into Sprinklr by Customers who may provide us with account and usage information from the third party application or information we need to verify you, your identity, or location for legal or regulatory or other reasons such as fraud prevention; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s Authorized Resellers, partners, or third party service providers who may provide us with contact or commercial information, or who support us with advertising functions; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Another entity, in the event of a merger or acquisition, who may provide us with commercial information and services purchased; and </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Public Sources, including public forums, information made publicly available on social media networks or other websites, or government entities that maintain public records, from which we may get any information that is made publicly available in accordance with the terms and policies of those underlying sites (Please remember that any Personal Information you choose to make publicly visible can be seen by anyone). </span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">For details on what Personal Information Sprinklr may collect on behalf of our Customers, please review the section called “Sprinklr as a Service Provider and Processor,” below.</span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">How Sprinklr Uses Personal Information</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We process your Personal Information to provide you with a unique and valuable experience with Sprinklr, which involves:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Providing, operating, and delivering our Products and Websites, including creating and maintaining your accounts and fulfilling your requests for resources and support;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Communicating with you, including responding to your inquiries about Sprinklr’s Products or Websites, following up on your requests for information, webinars, or events, sending you marketing content (where you have permitted us to do so), and sending you service messages about your Sprinklr Products, or responding to support inquiries;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Managing our Customer relationships, including servicing your account, managing your commercial contracts, and facilitating billing;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Monitoring and enhancing the safety and security of our Websites and Products to address suspicious behavior, fraud, legal compliance, repairing and addressing bugs, and maintaining the integrity of our Products and Websites;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">For our own business purpose, such as analyzing performance trends and usage to enhance our Products and Websites, personalizing and improving your experience with our Products and Websites, marketing our Products, performing internal research to develop new Products, services or features, quality assurance, and for the maintenance of Sprinklr’s business records;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Meeting our legal or regulatory compliance obligations and enforcing violations of our Terms of Use and other Policies or in the event of a corporate transaction such as a merger, sale, or acquisition; and</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Any other legitimate business purposes (always balancing our interests against yours), or where you have given your consent.</span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We may combine your Personal Information with information we have obtained from other sources, such as your use of (or connection with) multiple Products, to provide a unified, seamless, and valuable digital experience. We may also combine and enhance your Personal Information with information obtained from third party sources that are permitted to share that information with us.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Our processing of Personal Information includes both manual (human) and automated (computerized) methods, which support each other. Our automated methods include artificial intelligence (AI) and machine learning (ML) which may process publicly available data that includes Personal Information as a by-product. However, we do not make automated decisions that could have a significant legal impact on you without human intervention. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">How Sprinklr Shares Personal Information</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Our policy is to not give, sell, or otherwise distribute the Personal Information we collect to third parties outside of Sprinklr unless we have your express consent. However, an exception applies to the parties listed below, circumstances where the third party is a service provider for us or our Products or Websites, or when deemed necessary and in accordance with applicable law.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The circumstances in which your Personal Information may be shared include:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Affiliates: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">We may share your Personal Information with Sprinklr affiliates so that they can help provide Sprinklr’s Products and Websites, service your account, or troubleshoot concerns or support legitimate business operations;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Authorized Parties</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: We share your Personal Information with authorized third party vendors and service providers which support the delivery of our Websites and Products (e.g., by providing technical infrastructure services, data processing, or analytics), enable our marketing activities (e.g., event sponsors or email vendors), parties who support our business operations, as well as Sprinklr’s professional advisors or auditors;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Social Networks and Integrated Applications</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: We share Personal Information with social networks and integrated applications that Customers have chosen to authenticate and connect with Sprinklr;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Purposes: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">We may disclose Personal Information in response to legal demands such as subpoenas, court orders, law enforcement requests, legal claims or government inquiries, to detect fraud, or to protect the rights, interests, safety, and security of Sprinklr (including our Websites, Products, or Services, affiliates, owners, and users) or the public, to the extent we are legally required to;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Business Transfers: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">We may share your Personal Information with third parties in connection with corporate transactions, such as sales, mergers, or consolidations; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">With Your Consent and Instruction: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">We will also share your Personal Information where you have consented to such sharing, or as otherwise authorized by our Customers (e.g., with third party service providers that our Customers integrate into their Sprinklr platform).</span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where we share your Personal Information with a third party, as legally required, we only do so when we have entered into written agreements with those third parties which contain data protection obligations that are no less protective than those in this Notice, our </span></span><a href="/legal/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Data Processing Addendum</span></span></a><span class="css-14us1xl"><span class="css-vurnku">, or other privacy commitments we have made to you, including in relation to the secure and legal onward transfer of Personal Information. We also ensure that any transfer of Personal Information to a third party who will be using the information for their own purposes is conducted in compliance with applicable data protection law.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Integration of Your Social Channel Accounts or Other Communication Accounts with Sprinklr</span></span></strong></p><p class="css-z9h478"><i><span class="css-14us1xl"><span class="css-vurnku">Sprinklr enables its Customers to connect their Gmail account using Oauth. If You connect Your Gmail account to Your Sprinklr Account it will allow Sprinklr to view Your email address and access Your emails to create them as a ticket within Sprinklr, and to transmit the service data to third-party applications listed on Sprinklr Marketplace that you integrate with Your Sprinklr Account as required to provide the services. This connection will further allow You to respond to Your emails directly from Sprinklr or send new emails to your Customers or other individuals or organizations.</span></span></i></p><p class="css-z9h478"><i><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s use </span></span></i><i><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">and transfer to any other app of information </span></span></strong></i><i><span class="css-14us1xl"><span class="css-vurnku">received from Google APIs will adhere to </span></span></i><a href="https://developers.google.com/terms/api-services-user-data-policy" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><i><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Google API Services User Data Policy&#x27;s App&#x27;s</span></span></strong></i></a><i><span class="css-14us1xl"><span class="css-vurnku">, including the Limited Use requirement.</span></span></i></p><p class="css-z9h478"><i><span class="css-14us1xl"><span class="css-vurnku">Sprinklr also enables Customers to connect their Google Drive using Oauth. If You connect Your Drive to Your Sprinklr Account it will allow Sprinklr to upload images and videos from Google Drive to our publisher and upload them in our asset manager, to publish the content across various social media channels using Sprinklr.</span></span></i></p><p class="css-z9h478"><i><span class="css-14us1xl"><span class="css-vurnku">This allows the user an easier pathway to publish, preventing the additional steps of downloading an image from Google Drive a then uploading to Sprinklr. You may disconnect your accounts at any time.</span></span></i></p><p class="css-z9h478"><i><span class="css-14us1xl"><span class="css-vurnku">This Google integration will not share the data with Google’s third-party AI models.</span></span></i></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">How Sprinklr Secures Personal Information</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The security of your Personal Information is of paramount importance to us. Sprinklr uses industry standard technical, organizational, and administrative security measures to protect any information (including Personal Information) we hold in our records from loss, misuse and unauthorized access, disclosure, alteration, and destruction. We will also take reasonable precautions to ensure that our staff and employees who have access to Personal Information have received adequate training. All employees who are permitted to handle Personal Information are subject to statutory or contractual confidentiality obligations and may only get access to Personal Information in accordance with Sprinklr’s access control policies. Sprinklr only keeps your Personal Information until it is no longer necessary for the purpose for which it was collected, for legitimate business purposes, or to comply with our legal obligations. You may request deletion of your Personal Information through the mechanism referenced in the section of this Notice called “Your Rights and Choices,” below. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Your Rights and Choices</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">In accordance with applicable data protection laws, you may exercise certain rights over your Personal Information, which may include a right to obtain a copy of the Personal Information held about you, to request deletion and limit the use or disclosure of your Personal Information, and/or to withdraw consent for processing (where relevant). To exercise your rights, you can submit a request on our </span></span><a href="/privacy-request/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Security &amp; Privacy request page</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> or by emailing us at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">. You also have the right to opt out of future marketing emails by using the “unsubscribe” link at the bottom of Sprinklr marketing email communications.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">There are instances where we may ask for Personal Information to enhance your user experience or provide you with the most relevant content. Where Personal Information is not required and your provision of it is optional, you can choose not to share it, but it may mean that certain features on our Products or Websites may not be available to you. There are other instances, however, where we require Personal Information in order to enable access to certain Products and their features, or provide other services you have requested. For example, to create, authenticate, and log into your Sprinklr account, we will need your email address. You can decline to provide Personal Information if you’d prefer not to, or request deletion of that data, but that may mean we cannot have a relationship with you or you can’t use some of Sprinklr’s services, including our Products and Websites. </span></span><span class="css-14us1xl"><span class="css-vurnku">We are happy to discuss this with you and find a solution</span></span><u><span class="css-14us1xl"><span class="css-vurnku">,</span></span></u><span class="css-14us1xl"><span class="css-vurnku"> if possible. </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">In addition to the rights and choices listed above, you may also have the right to lodge a complaint with a supervisory authority in your state or country of residence. In the United States, Sprinklr is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) and, depending on your state of residence, you may also be able to submit complaints with your state Attorney General’s office. If you reside in the EU, you can lodge a complaint with the </span></span><a href="https://edpb.europa.eu/about-edpb/about-edpb/members_en" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">supervisory</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://edpb.europa.eu/about-edpb/about-edpb/members_en" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">authority</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><span class="css-14us1xl"><span class="css-vurnku">in your country of residence. United Kingdom residents may direct their complaints to the </span></span><a href="https://ico.org.uk/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Information</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://ico.org.uk/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Commissioner&#x27;s </span></span></u></a><a href="https://ico.org.uk/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Office</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku">, </span></span></u><span class="css-14us1xl"><span class="css-vurnku">Switzerland residents may file their complaint with the </span></span><a href="https://www.edoeb.admin.ch/edoeb/en/home.html" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Swiss Federal Data Protection and Information Commissioner (FDPIC)</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">, and Brazil residents may contact the </span></span><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Autoridade</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Nacional</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">de</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Protecaio</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">de</span></span></u></a><u><span class="css-14us1xl"><span class="css-vurnku"> </span></span></u><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">Dados</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">. If you reside in a different country and need information about exercising your rights, please email </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku"> and we will do our best to help. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">International Transfers of Personal Information</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">In providing our Websites and Products, the Personal Information that we collect may be processed, stored, and used in the United States and other jurisdictions. These transfers are necessary so that we can operate and provide our Websites and Products, and so that we can fix, analyze, and improve our Websites and Products. You can find more information on the categories of third parties with whom we share data </span></span><a href="/subprocessors/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">here</span></span></a><a href="/subprocessors/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">.</span></span></a></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The data protection laws of the countries to which we send Personal Information may vary from those in your country of residence. When we transfer Personal Information outside of your country of residence, where required by law, we carry out transfer impact assessments and ensure that there is an adequate transfer mechanism in place, such as standard contractual clauses. We also make sure that recipients of your Personal Information, especially third-party recipients, have an adequate transfer mechanism in place as well. This is to ensure an equivalent level of protection of your Personal is provided in those countries.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Sprinklr, Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Sprinklr, Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit </span></span><a href="https://www.dataprivacyframework.gov/s/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">dataprivacyframework.gov</span></span></a><span class="css-14us1xl"><span class="css-vurnku">. </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The Federal Trade Commission (FTC) has jurisdiction over Sprinklr, Inc.&#x27;s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). As noted in the section above regarding </span></span><u><span class="css-14us1xl"><span class="css-vurnku">Your Rights and Choices</span></span></u><span class="css-14us1xl"><span class="css-vurnku">, if you have a complaint that Sprinklr cannot resolve, Sprinklr cooperates with the relevant Data Protection Authorities for resolving disputes and binding arbitration is available to address residual complaints. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Minors</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr does not direct any of our business practices, Products, or Websites, directly or indirectly, towards children. We are committed to respecting the privacy of children online and ensuring that Sprinklr is compliant with the Children’s Online Privacy Protection Act (COPPA) and other all applicable laws. If we discover that we have collected and stored Personal Information from a child under the age of thirteen on our platform, we will promptly delete that information or notify the relevant Customer.</span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Cookies and Similar Technologies</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr uses cookies (small text files containing a string of alphanumeric characters that we put on your computer or device) and other similar tracking technologies (like web beacons, pixels, tags, and scripts) to uniquely identify your browser and to gather information about how you interact with the Websites (collectively, “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Cookies</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">”).</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Which Cookies Does Sprinklr Use?</span></span></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We use Cookies to provide, protect, and improve our Websites. For example, we may use the cookies on your browser to recognize you from a prior visit to our Websites or to provide you with offers that may be of interest to you. Alternatively, we may use cookies or other technologies, like pixels which are embedded on Websites and content, to track user interactions, and to improve and develop our marketing and advertising efforts. Specifically, Sprinklr uses:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Strictly Necessary Cookies</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">, which are essential for our Websites to work as intended. Without these cookies, we would not be able to provide you with the Websites, like enabling content based on your device or remembering your language choices.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Functional Cookies</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">, which monitor performance of our Websites and are used to enhance your browsing experience. For example, our functional Cookies enable you to communicate with us via live chat.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Marketing and Analytics Cookies, </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">which help us understand user behavior on our Websites so that we can provide you with a more relevant or personalized experience with our Website content. For example, we may collect information about which pages you visit so we can present you with more relevant information. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Advertising Cookies</span></span></strong><u><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">,</span></span></strong></u><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku"> </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">which help personalize and measure advertising on our Websites and other third party websites. For example, we may use our advertising cookies after you visit our Websites to serve you with a personalized ad based on the pages you visited. </span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Some of these Cookies belong to Sprinklr, but other third parties also use Cookies on Sprinklr’s Websites to provide and service our Websites, marketing activities, and advertisements. For example, third-party Cookies can help us tailor ads from our Websites or measure the effectiveness of advertising and marketing campaigns.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Your Cookie preferences are based on your consent. You can manage your Cookie preferences in the following ways: </span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Make changes by clicking “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Cookie Preferences</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">” at the bottom of all of Sprinklr Websites; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Control Cookies on your browser, which you can learn about </span></span><a href="https://allaboutcookies.org/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">here</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Opt out of receipt of future email newsletters; and/or </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Manage your Cookie preferences directly with third-party partners. </span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Note that if you use multiple browsers on your device, you will need to instruct each browser separately on your Cookie preferences. Limiting Cookies is subject to each browser&#x27;s settings and limitations, and some features of our Websites may not work if you decline the use of Cookies.  </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">You can find more information about the Cookies and similar technologies we use, by clicking “Cookie Preferences” in the footer of any Sprinklr Website. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Sprinklr as a Service Provider and Processor</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s Products are intended for our Customers to consolidate listening and insights, social media management, campaign lifecycle management and customer service in one unified platform.  </span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">For example, in order to provide our Products, Sprinklr allows our Customers and their users to:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Add, upload, create or store Personal Information, including images, about their employees, purchasers, customers, contacts, or users in our Products;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Integrate various social media networks, accounts, or other third party services through our Products in order to post content, including videos and images, and assess engagement, measure the success of campaigns, or respond to comments and messages, including direct messages made via social media platforms;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Instruct Sprinklr to collect, analyze, and aggregate information, which may include Personal Information, from publicly available social media sites, blogs, forums, or other websites or Personal Information uploaded by the Customer or its users, so that Customers can, for example, monitor trends, assess public sentiment of their brand, and manage campaigns; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Use Sprinklr’s Products to collect Personal Information directly from you or your users, agents, and employees, by, for example:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Leveraging Sprinklr’s Products for their customer care functions in order to receive, manage, and respond to support tickets, inquiries, or questions; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Deploying Sprinklr features throughout their social media accounts or websites (e.g., Link in Bio feature on Instagram; website chatbots; content publishing, etc.)</span></span></p></li></ul></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">In all these instances, Sprinklr’s Customers are controllers of the Personal Information because they decide how and why your Personal Information is processed. </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Sprinklr is engaged as a service provider and processor to provide the Products and help our Customers achieve their objectives. When our Customers process Personal Information through our Products, they are responsible for ensuring that they do so in compliance with the law, including providing their customers and users with transparent notices. Our Customers are also responsible for validating any integrations they enable through our Products, as well as ensuring that their use of publicly available personal information complies with the terms of the social media networks or websites the personal information is obtained from.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where Sprinklr is a service provider and processor for our Customers, our Customer’s privacy policies, rather than this one, will be applicable to the Personal Information processed, and we direct individuals to review those policies if they have any questions around how their data is obtained or processed within the Sprinklr Products </span></span><span class="css-14us1xl"><span class="css-vurnku">or wish to exercise their rights (if any) with respect to that Personal Information.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s processing activity as a service provider and processor is governed by the contracts we have with our Customers, including our Master Services Agreement and </span></span><a href="/legal/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Data Processing Addendum (DPA)</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> which includes limits on our processing and defines how we secure and protect the Personal Information we process for our Customers. Under the terms of those agreements, we will direct any data subject request you make to Sprinklr for Personal Information that we process as a processor under this section to our Customers. When we engage a third party to support with the services we’re providing to you, we accept liability for the acts and omissions of those third parties subject to the limitations of liability agreed with you in our </span></span><a href="/legal/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Master Services Agreement</span></span></a><span class="css-14us1xl"><span class="css-vurnku">.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">If you have any questions about how the businesses you engage with processes your Personal Information, you should contact them directly. You can also refer to the privacy policies of the social media networks and websites that you interact with or where you post content to learn more about the privacy practices of those networks and sites.</span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Supplemental Privacy Notice for Users in the EEA and UK</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Privacy Notice is for Users in the European Economic Area (EEA) and UK (the “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">EEA/UK Notice</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">”) and supplements the information included in our main Privacy Notice and applies to visitors, users, and individuals from the EEA and UK. The EEA/UK Notice provides you with more information on the types of Personal Information we collect and the purposes for which we use that data. All terms used in this EEA/UK Notice have the same meaning as set out in the EU General Data Protection Regulation and the UK General Data Protection Regulation (collectively, the “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">GDPR</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">”).</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis and Purpose for Processing</span></span></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr is committed to the fair, transparent and lawful processing of your Personal Information and relies on a variety of legal bases for collecting and using Personal Information, including:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">As necessary to perform our contractual obligations to you, or take steps at your request before we enter into a contract with you;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where the processing is in our legitimate interest and is not overridden by your rights and freedoms;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where we have obtained your consent to do so. When we rely on consent, you may withdraw your consent at any time; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where we have a legal obligation to process Personal Information.</span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Where we rely on legitimate interests to process your Personal Information, those interests are generally to maintain our relationships with you, operate our business and platform, to provide you with the Sprinklr Websites, Products, and services, to communicate with you, to respond to your questions or inquiries, to improve our platform, Websites, and Products, and to detect or prevent illegal activities.</span></span></p><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Providing and Improving Our Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data, Location and Geographic Information, Usage Information, Device Information, Information Collected Via Cookies or Similar Technologies, Social Media Information, Information from Third Party Applications, Information from a Merger or Acquisition, Public Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contractual Necessity; Legitimate Interests to operate, maintain, and provide our services</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Analyzing Your Use of the Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Location and Geographic Information, Usage Information, Device Information, Information Collected Via Cookies or Similar Technologies, Social Media Information, Information from Third Party Applications, Information from a Merger or Acquisition, Public Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Legitimate Interests to operate, maintain, and provide our services, Consent</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Communicating With You In Relation to Sprinklr’s Products</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Contractual Necessity; Legitimate Interests to respond to your requests for information; Consent; Compliance with Legal Obligations</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Communicating With You Through Marketing Communications</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Legitimate Interests to respond to your requests for information; Consent </span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Promoting the Safety and Security of our Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Communication Preferences and Data, Location Information, Usage Information, Information Collected Via Cookies or Similar Technologies</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Legitimate Interests to ensure the safety of our Products, Websites, and services; Compliance with Legal Obligations</span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Exercising Your Rights</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Under applicable laws, you may have the right to access, rectify, port, or erase your Personal Information, as well as the right to restrict or object to certain processing of your Personal Information. To exercise your rights, you can either:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Submit a request on our </span></span><a href="/privacy-request/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Security &amp; Privacy request page</span></span></a><span class="css-14us1xl"><span class="css-vurnku">; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Email us at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></u></a></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">You also have the right to opt out of marketing communications at any time by clicking the ‘unsubscribe’ link in the marketing emails you receive. You can exercise your options with respect to cookies through the “Cookie Preferences” link on the banner at the bottom of our Websites. We respond to all requests we receive in accordance with applicable data protection law.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Sprinklr commits to cooperate and comply respectively with the advice of the panel established by the </span></span><a href="https://edpb.europa.eu/about-edpb/about-edpb/members_en" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">EU data protection authorities (DPAs)</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> and the </span></span><a href="https://ico.org.uk/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">UK Information Commissioner’s Office (ICO)</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> and the </span></span><a href="https://www.gra.gi/" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Gibraltar Regulatory Authority (GRA),</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> and the </span></span><a href="https://www.edoeb.admin.ch/edoeb/en/home.html" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Swiss Federal Data Protection and Information Commissioner (FDPIC)</span></span></a><span class="css-14us1xl"><span class="css-vurnku"> with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">EU and UK Representatives</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The GDPR requires non-EU entities to have an EU Representative when offering goods and services in the EU, or processing Personal Information of individuals in the EU:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s EU Representative</span></span></u><span class="css-14us1xl"><span class="css-vurnku">: Sprinklr Germany, GmbH, </span></span><span class="css-14us1xl"><span class="css-vurnku">c/o Office. One, Am Sandtorkai 27, 4th Floor, 20457 Hamburg, Germany. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s UK Representative</span></span></u><span class="css-14us1xl"><span class="css-vurnku">: Sprinklr UK Ltd., 123 Victoria St, Westminster, London SW1E 6RA, UK.   </span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Both can be contacted by email at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></u></a><span class="css-14us1xl"><span class="css-vurnku">.</span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Supplemental Privacy Notice for California Residents</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Privacy Notice for California Residents (the “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">CA Notice</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">”) supplements the information included in our main Notice and applies solely to visitors, users, and individuals who reside in the State of California. All terms used in this CA Notice have the same meaning as set out in the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act (CPRA).</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This section describes how we collect, use, disclose and share Personal Information of California residents in our capacity as a “business” under the CCPA and their rights with respect to that Personal Information. For purposes of this section, the term “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. In some cases, we may provide a different privacy notice to certain categories of California residents, such as job applicants, in which case that notice will apply instead of this section.</span></span></p><p class="css-z9h478"><u><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Your California Privacy Rights and Choices</span></span></strong></u></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">California residents have specific rights listed below under the CCPA. These rights, however, are not absolute and in certain cases, we may decline your request as permitted by law.</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Information:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> You may request the following Information about how we have collected and used your Personal Information</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The categories of Personal Information that we collected, including, under certain circumstances, in a portable format;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The categories of sources from which we collected Personal Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The business or commercial purpose for collecting, sharing, and/or selling Personal Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The categories of Personal Information that we sold or disclosed for a business purpose; and/or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">The categories of third parties to whom the Personal Information was sold, shared, or disclosed for a business purpose.</span></span></p></li></ul></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Access:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> You may request a copy of certain Personal Information that we have collected about you.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Correction:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> You may ask us to correct inaccurate Personal Information that we have collected about you.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Deletion:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> You may ask us to delete certain Personal Information that we have collected about you</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Opt-out:</span></span></strong></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Opt-out of certain processing for targeted advertising purposes.</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> You may opt-out of certain processing of Personal Information for targeted advertising purposes.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Opt-out of the “sale” or “sharing” of personal data.</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> We do not transfer your personal data to third parties in exchange for payment or other consideration. However, we may provide data to third party partners, such as advertising partners, analytics providers, and social networks, who assist us in advertising our products and services to you. Because these third parties may use this data for their own purposes, Sprinklr’s provision of data to these parties may be considered a data “sale” or “sharing” as those terms are defined under the CCPA and other applicable US privacy laws. You can opt out of targeted advertising and any related data “sales” or “sharing” </span></span><a href="/cookie-policy/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">here</span></span></a><span class="css-14us1xl"><span class="css-vurnku">. </span></span></p></li></ul></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Non-discrimination:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> you are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.</span></span></p></li></ul><p class="css-z9h478"><u><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Exercising Your Rights</span></span></strong></u></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To exercise your right to information, access, correction, and deletion, you can:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Submit a request on our </span></span><a href="/privacy-request/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Security &amp; Privacy request page</span></span></a><span class="css-14us1xl"><span class="css-vurnku">; </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Email us at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></a><span class="css-14us1xl"><span class="css-vurnku">; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Call us toll free at (917-933-7800)</span></span></p></li></ul><p class="css-z9h478"><u><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Identity Verification &amp; Authorized Agents</span></span></strong></u></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To process your information, access, correction, or deletion request, we may need to verify your identity and retain the right to confirm your California residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, or other information, where permitted by law. The information you provide in a consumer request will only be used to verify your identity </span></span><span class="css-14us1xl"><span class="css-vurnku">and promptly deleted. We commit to responding to all requests in accordance with California’s prescribed timeline.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">If you choose to be represented by an authorized agent, they may submit a request on your behalf. However, we may need to verify your agent’s identity and their authority to act on your behalf, which might require documentation of a valid power of attorney pursuant to applicable state law. If you have not granted power of attorney to your agent, we may require you to take additional steps, as permitted by law, to verify your agent’s authorization. You may be required to provide your agent with written and signed consent to exercise your California privacy rights, provide us with the requested information to verify your identity and confirm that you have authorized your agent to submit the request. </span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Sprinklr’s Data Processing Procedures</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To provide you with access to our Websites and Products, it is necessary for us to process specific information about you, which may include Personal Information as defined by the CCPA. The table below outlines the Personal Information we may collect and share with third parties. It is important to note that any information you willingly provide through unstructured web forums may contain additional categories of Personal Information not identified below. You can learn more about what kind of information we collect and how we use it in our main Privacy Notice above</span></span></p><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Categories of Personal Information </span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Identifiers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Commercial Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Internet or Other Electronic Network Activity Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Location Related Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Audio or Visual information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Professional or Employment Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Education Information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Financial Information; and</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information Derived From Other Personal Information.</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Contact information</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Commercial information, California customer records </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Relationship management information</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Commercial information, California consumer records, Financial information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Employment information</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Professional or employment information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: None</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Commercial records</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Commercial information, California consumer records, Financial information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: General geographic location data</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Location related information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Communication preferences</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Commercial information, California customer records, Internet or network Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Communication data</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Commercial information, California customer records, Internet or network Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: None</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Device data</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Commercial information, California customer records, Internet or network Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Online activity data</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Identifiers, Commercial information, Internet or network Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Data derived from the above</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Inferences</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: Advertising partners (to facilitate online advertising)</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Personal Information (“PI”) we collect: Other sensitive personal information</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">CCPA statutory category: Protected classification characteristics</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Categories of third parties to whom we “sell” or “share” PI: None</span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Parties with Whom the Categories of Personal Information May Be Shared</span></span></u></strong></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr Affiliates;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr Customers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Service Providers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">New Owners in the event of a change of ownership or control of all or part of our Products or assets; and</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Law Enforcement or other third parties in connection with legal requests, as needed to comply with applicable law, or to prevent harm. </span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Notice Regarding Sensitive Personal Information</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We do not use or disclose Sensitive Personal Information for purposes that California residents have a right to limit under the CCPA. </span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Supplemental Privacy Notice for Brazil Residents</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">This Privacy Notice is for Brazil Residents (the “</span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Brazil Notice</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">”) and supplements the information provided in our main Privacy Notice as required Brazil’s data privacy law, Lei Geral de Proteção de Dados (LGPD). The Brazil Notice provides you with more information on the types of Personal Information we collect and the purposes for which we use that data. All terms used in this Brazil Notice have the same meaning as set out in LGPD.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose and Duration of Processing</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We are committed to processing your Personal Information in a lawful, transparent, and fair manner, relying on different legal bases for collecting and using this data, including the following: </span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When it&#x27;s necessary to fulfill our contractual obligations to you or take pre-contractual steps at your request. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When processing aligns with our legitimate interests, and your rights and freedoms are not compromised. </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When we have your explicit consent for specific processing activities. You can withdraw consent at any time.</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">When we&#x27;re obligated by law to process your Personal Information. </span></span></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">For cases where our legitimate interests guide the processing, these interests generally involve maintaining relationships, business operations, providing Websites, Products, and services, communication, response to inquiries, enhancing our platform, Products, and Websites, and identifying and preventing illegal activities.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr only stores your Personal Information until it is no longer necessary for the purpose for which it was collected, for legitimate business purposes, or to comply with our legal obligations.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Controller Information</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">For information regarding the controller’s identity and contact information, the information shared by the controller and the purpose, please refer to Sprinklr as a Service Provider or Processor in our main Privacy Notice above.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Data Subject Rights</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Brazilian residents have the following rights identified in Article 18 of LGPD:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Confirmation as to whether your information is being processed;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Correct data if it is incomplete, inaccurate, or out of date;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Anonymization, blocking, or deletion of unnecessary data or data handled contrary to LPGD regulations;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Data portability;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Deletion of processed personal data with the user’s consent (subject to exceptions under Article 16 of LGPD);</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information about the public or private entities that the controller has shared data;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information about the option to decline consent and its implications; and </span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Withdrawal of consent</span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><u><span class="css-14us1xl"><span class="css-vurnku">Exercising Your Rights</span></span></u></strong></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Under applicable laws, you may have the right to access, rectify, port, or erase your Personal Information, as well as the right to restrict processing or object to certain processing of your Personal Information. To exercise your rights, you can:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Submit a request on our </span></span><a href="/privacy-request/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Security &amp; Privacy request page</span></span></a><span class="css-14us1xl"><span class="css-vurnku">; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Email us at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><u><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></u></a></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">You also have the right to opt out of marketing communications at any time by clicking the ‘unsubscribe’ link in the marketing emails you receive. You can exercise your options with respect to cookies through the “Cookie Preferences” link on the banner at the bottom of our Websites. We respond to all requests we receive in accordance with applicable data protection laws.</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Users from Brazil also have the right to complain to a data protection authority about our collection and use of your Personal Information through </span></span><a href="https://www.gov.br/anpd/pt-br" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Autoridade Nacionalde Protecaiode Dados</span></span></a><span class="css-14us1xl"><span class="css-vurnku">. The Data Protection Officer for Brazil is: Prado Vidigal Advogados, CNPJ: 38.491.410/0001-55, Legal Representative: Paulo de Oliveira Piedade Vidigal.</span></span></p></div></div></div></div></div><div class="css-zuj2s4"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Updates to this Policy</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">We may update this Notice from time to time. Where appropriate or required by law, we will notify you about the new Notice by posting appropriate notice on our website. We encourage you to periodically review this Notice to stay informed about our Personal Information processing practices. We will revise the date at the top of this Notice when such changes are made so you know when the Notice was last modified.</span></span></p></div></div></div></div></div><style data-emotion="css 1kh1u1i">.css-1kh1u1i{box-sizing:border-box;margin:0;min-width:0;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;border-radius:15px;box-shadow:6px 12px 20px 8px rgba(0, 0, 0, 0.1);padding:20px 24px 20px 22px;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;margin-top:24px;margin-bottom:108px;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}@media screen and (min-width: 40em){.css-1kh1u1i{padding:34px 44px;margin-top:0px;margin-bottom:26px;}}@media screen and (min-width: 52em){.css-1kh1u1i{padding:34px 44px;margin-top:0px;margin-bottom:26px;}}.css-1kh1u1i .accordion-item-title-container{background:none;color:inherit;border:none;padding:0;font:inherit;cursor:pointer;outline:inherit;box-sizing:border-box;line-height:24px;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}.css-1kh1u1i .accordion-item-title-container:focus-visible{outline:2px solid #000000;}.css-1kh1u1i .accordion-item-title-container .accordion-item-title{font-size:20px;font-weight:300;line-height:40px;width:100%;}@media screen and (min-width: 40em){.css-1kh1u1i .accordion-item-title-container .accordion-item-title{font-size:30px;}}@media screen and (min-width: 52em){.css-1kh1u1i .accordion-item-title-container .accordion-item-title{font-size:30px;}}.css-1kh1u1i .accordion-item-content-container{max-height:0px;overflow:hidden;-webkit-transition:max-height 0.2s linear;transition:max-height 0.2s linear;}.css-1kh1u1i .accordion-item-content{padding:20px 0px 0px;}@media screen and (min-width: 40em){.css-1kh1u1i .accordion-item-content{padding:37px 24px 0px 0px;}}@media screen and (min-width: 52em){.css-1kh1u1i .accordion-item-content{padding:37px 24px 0px 0px;}}</style><div class="css-1kh1u1i"><button class="accordion-item-title-container" aria-expanded="false"><div class="accordion-item-title css-vurnku">Contact Sprinklr or Sprinklr’s Data Protection Officer</div><div class="css-1oz7jp7"><svg height="20px" fill="#A9A9B2" style="transform:rotate(0deg);transition:transform 0.2s linear" viewBox="0 0 14 14"><path d="M3.27 12.11a1.1 1.1 0 001.56 1.57l5.9-5.9a1.1 1.1 0 000-1.56L4.83.32A1.1 1.1 0 003.27 1.9L8.38 7l-5.1 5.11z"></path></svg></div></button><div aria-hidden="true" class="accordion-item-content-container css-vurnku"><div class="css-vurnku"><div class="accordion-item-content css-vurnku"><div data-themeui-nested-provider="true" class="css-o89ftt"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">If you have any questions about this Notice, or if you wish to exercise your rights under applicable data protection laws, please feel free to contact us by:</span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sending us an email at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></a></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Submitting an inquiry through our </span></span><a href="/privacy-request/" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">Privacy and Security form</span></span></a><span class="css-14us1xl"><span class="css-vurnku">; or</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Writing to us at </span></span><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr, Inc., ATTN: Privacy, </span></span></strong><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">441 Ninth Avenue 12th Floor</span></span></strong><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">, New York, NY 10001, USA</span></span></strong></p></li></ul><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr has also appointed a Data Protection Officer who can be contacted at </span></span><span class="css-14us1xl"><span class="css-vurnku">Bird &amp; Bird DPO Services SRL, Avenue Louise 235 b 1, 1050 Brussels Belgium</span></span><span class="css-14us1xl"><span class="css-vurnku"> or at </span></span><a href="mailto:privacy@sprinklr.com" target="_blank" rel="noopener noreferrer nofollow" class="css-t7wvwb"><span class="css-14us1xl"><span class="css-vurnku">privacy@sprinklr.com</span></span></a><span class="css-14us1xl"><span class="css-vurnku">.</span></span></p><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">EU Annex</span></span></strong></p><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Providing and Improving our Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data, Location and Geographic Information, Usage Information, Device Information, Information Collected Via Cookies or Similar Technologies, Social Media Information, Information from Third Party Applications, Information from a Merger or Acquisition, Public Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Contractual Necessity; Legitimate Interests to operate, maintain, and provide our services</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Analyzing Your Use of the Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Location and Geographic Information, Usage Information, Device Information, Information Collected Via Cookies or Similar Technologies, Social Media Information, Information from Third Party Applications, Information from a Merger or Acquisition, Public Information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Legitimate Interests to operate, maintain, and provide our services, Consent</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Communicating With You In Relation to Sprinklr’s Products</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Contractual Necessity; Legitimate Interests to respond to your requests for information; Consent; Compliance with Legal Obligations</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Communicating With You Through Marketing Communications</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Employment</span></span></p><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Information, Communication Preferences and Data</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Legitimate Interests to respond to your requests for information; Consent</span></span></p></li></ul><p class="css-z9h478"><u><span class="css-14us1xl"><span class="css-vurnku">Purpose of Processing: Promoting the Safety and Security of our Services</span></span></u></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Types of Personal Information: </span></span></strong><span class="css-14us1xl"><span class="css-vurnku">Contact Information, Commercial Records, Communication Preferences and Data, Location Information, Usage Information, Information Collected Via Cookies or Similar Technologies</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Legal Basis</span></span></strong><span class="css-14us1xl"><span class="css-vurnku">: Legitimate Interests to ensure the safety of our Products, Websites, and services; Compliance with Legal Obligations</span></span></p></li></ul><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">CCPA Annex</span></span></strong></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Categories of Personal Information (if they are provided):</span></span></strong></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Identifiers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Commercial information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Internet or other electronic network activity information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Location related information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Audio or visual information, Professional or employment information;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Education information</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Financial information derived from other Personal Information.</span></span></p></li></ul></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Examples of how Sprinklr uses Personal Information: </span></span></strong></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To provide our Websites,</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Products, and services to you;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To personalize our Products and Services to you, where relevant;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To communicate with you;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">To promote the safety and security of our Products and Websites.</span></span></p></li></ul></li><li class="css-16jdx1d"><p class="css-z9h478"><strong class="css-1qemmfx"><span class="css-14us1xl"><span class="css-vurnku">Parties with Whom the Categories of Personal Information May Be Shared:</span></span></strong><span class="css-14us1xl"><span class="css-vurnku"> </span></span></p><ul class="css-1dbd2s6"><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr Affiliates;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Sprinklr Customers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Service Providers;</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">New Owners in the event of a change of ownership or control of all or part of our Products or assets; and</span></span></p></li><li class="css-16jdx1d"><p class="css-z9h478"><span class="css-14us1xl"><span class="css-vurnku">Law Enforcement or other third parties in connection with legal requests, as needed to comply with applicable law, or to prevent harm.</span></span></p></li></ul></li></ul><p class="css-z9h478"></p></div></div></div></div></div></div></div></main><div class="website-component pt-20 tablet-sm:pt-[120px] desktop-sm:pt-40 desktop-lg:pt-[200px]"><div class="relative z-10 h-[1px] translate-y-[1px]"><div class="w-full absolute top-0 -z-10 [--curve-height:var(--mobile-curve-height)] tablet:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:62;--tablet-curve-height:94;--desktop-small-curve-height:153;--desktop-large-curve-height:302;height:calc(100% + var(--curve-height) * 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desktop-sm:border-b border-cometBlack"><section class="desktop-sm:pe-11 desktop-lg:pe-14 desktop-sm:border-r desktop-sm:border-cometBlack desktop-sm:flex-[2] desktop-sm:max-w-[216px] desktop-lg:max-w-[271px]"><div class="flex flex-col items-center justify-center gap-3.5 tablet-sm:gap-4 desktop-sm:items-start"><p class="text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-6">How can we help you?</p><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/contact-us/"><button class="spr-btn spr-btn-primary spr-btn-default">Contact Us</button></a></div><div class="border-y border-cometBlack desktop-sm:border-b-0 py-8 tablet-sm:py-6 my-10"><div class="flex flex-wrap w-fit gap-x-12 gap-y-6 tablet-sm:gap-8 desktop-sm:gap-6 desktop-lg:gap-x-4"><style data-emotion="css 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aria-expanded="false" data-state="closed" data-orientation="vertical" id="" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&amp;[data-state=open]&gt;svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/body-1-bold">Products</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="" hidden="" role="region" aria-labelledby="" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="" aria-expanded="false" data-state="closed" data-orientation="vertical" id="" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&amp;[data-state=open]&gt;svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/body-1-bold">Solutions</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="" hidden="" role="region" aria-labelledby="" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="" aria-expanded="false" data-state="closed" data-orientation="vertical" id="" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&amp;[data-state=open]&gt;svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/body-1-bold">Company</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="" hidden="" role="region" aria-labelledby="" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="" aria-expanded="false" data-state="closed" data-orientation="vertical" id="" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&amp;[data-state=open]&gt;svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/body-1-bold">Resources</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="" hidden="" role="region" aria-labelledby="" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="hidden desktop-sm:flex desktop-sm:justify-between gap-x-10"><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Products</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/customer-service/" data-hydration="false" class="css-15szwfb">Sprinklr Service</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/consumer-intelligence/" data-hydration="false" class="css-15szwfb">Sprinklr Insights</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/marketing-and-advertising/" data-hydration="false" class="css-15szwfb">Sprinklr Marketing</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/social-media-management/" data-hydration="false" class="css-15szwfb">Sprinklr Social</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/" data-hydration="false" class="css-15szwfb">Unified CXM Platform</a></li></ul></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Solutions</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Industries</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/cpg/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/financial-services/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Financial Services</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/government/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Government</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/retail/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Retail</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/technology/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Technology</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/telecom/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Telecommunication</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/industries/travel-hospitality/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Travel &amp; Hospitality</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Teams</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/marketing/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Marketing</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/teams/customer-service/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li></ul></div></div></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Company</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/our-story/" data-hydration="false" class="css-15szwfb">Our Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/partners/">Partners</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/careers/" data-hydration="false" class="css-15szwfb">Careers</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/culture-talent/">Culture &amp; Talent</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><style data-emotion="css 1kjd7d1">.css-1kjd7d1{box-sizing:border-box;margin:0;min-width:0;color:var(--theme-ui-colors-primary);font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;-webkit-transition:.2s color;transition:.2s color;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-1kjd7d1:hover{-webkit-transition:.2s color;transition:.2s color;color:var(--theme-ui-colors-secondary);}.css-1kjd7d1:hover{color:inherit;}</style><a href="https://investors.sprinklr.com/" class="css-1kjd7d1">Investor Relations</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/trust/">Security &amp; Privacy</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/stories/" data-hydration="false" class="css-15szwfb">Customer Stories</a></li></ul><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Support</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><style data-emotion="css 1kjd7d1">.css-1kjd7d1{box-sizing:border-box;margin:0;min-width:0;color:var(--theme-ui-colors-primary);font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;-webkit-transition:.2s color;transition:.2s color;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-1kjd7d1:hover{-webkit-transition:.2s color;transition:.2s color;color:var(--theme-ui-colors-secondary);}.css-1kjd7d1:hover{color:inherit;}</style><a href="https://developer.sprinklr.com/" class="css-1kjd7d1"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Developer Portal</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a href="/products/platform/integrations/" data-hydration="false" class="css-15szwfb"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Integrations</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/help/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Help Center</span></a></li><li class="block hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/contact-us/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Us</span></a></li></ul></div></div></div></div><div class="flex flex-col w-[140px] desktop-lg:w-[200px]"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Resources</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" href="/analyst-reports/">Analyst Reports</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><style data-emotion="css 15szwfb">.css-15szwfb{-webkit-text-decoration:none;text-decoration:none;color:inherit;font-weight:400;}.css-15szwfb:hover{color:inherit;}</style><a class="css-15szwfb" 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