Microsoft Cloud enables customers to keep all personal data within European Data Boundary

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<abbr title="January 11, 2024">Jan 11, 2024</abbr> </time> <span class="c-meta-divider-space">|</span> <a href="https://blogs.microsoft.com/eupolicy/author/jbrill/" ms.title="Julie Brill" class="c-hyperlink u-underline" aria-label="See more written by Julie Brill"> Julie Brill - Corporate Vice President and Chief Privacy Officer</a> </p> </div> <div class="c-social f-horizontal" itemscope="" itemtype="http://schema.org/Organization" ms.cmpnm="social"><div class="mt-social-links"><ul class="mt-social-links__list horizontal"><li class="mt-social-links__item"><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblogs.microsoft.com%2Feupolicy%2F2024%2F01%2F11%2Fmicrosoft-cloud-european-data-boundary%2F" itemprop="sameAs" target="_blank" ms.title="Facebook" aria-label="Share on Facebook (opens in new tab)" class="mt-social-links__link"><svg viewBox="0 0 32 32" width="32" height="32" class="icon-facebook" xmlns="http://www.w3.org/2000/svg" focusable="false" 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35.3c25.6-1.4 54.6-11.4 59.5-73.2c-13.2-2.9-27.8-4.4-43.4-4.4c-4.8 0-9.6 .1-14.4 .4c-42.9 2.4-57.2 23.2-56.2 41.8l-.1 .1z"/></svg></li></a></ul></div></div> </header> <img src="https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/EU-Data-Boundary-Blog-image-1-small.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="A map of Europe" aria-label="A map of Europe" decoding="async" fetchpriority="high" srcset="https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/EU-Data-Boundary-Blog-image-1-small.jpg 800w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/EU-Data-Boundary-Blog-image-1-small-300x169.jpg 300w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/EU-Data-Boundary-Blog-image-1-small-768x432.jpg 768w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/EU-Data-Boundary-Blog-image-1-small-480x270.jpg 480w" sizes="(max-width: 800px) 100vw, 800px" /> <div class="entry-content m-blog-content"> <p>Microsoft is empowering customers by bringing significant enhancements and new features to the <a href="https://www.microsoft.com/en-us/trust-center/privacy/european-data-boundary-eudb">EU Data Boundary for the Microsoft Cloud</a>. With today’s update, Microsoft takes another decisive step in expanding its suite of trusted cloud services that respect European values and meet the specific requirements of our commercial and public sector customers in Europe.</p> <p>Today’s announcement is part of a larger initiative aimed at enabling our European customers to thrive in every sector and every country in the region – from implementing our <a href="https://blogs.microsoft.com/eupolicy/2023/05/17/european-cloud-principles-providers/">European Cloud Principles</a> to our ongoing work expanding our <a href="https://blogs.microsoft.com/blog/2023/12/14/microsoft-cloud-for-sovereignty-now-generally-available-opening-new-pathways-for-government-innovation/">Microsoft Cloud for Sovereignty;</a> from our sovereign solutions that we will deliver in partnership with leading European technology companies to our continued investment in global infrastructure now spanning over 60 cloud regions, including 11 cloud regions in Europe.</p> <p>To continue to offer our customers a spectrum of solutions that best meet their needs, we are proud to announce a significant step forward in delivering Microsoft’s <a href="https://www.microsoft.com/en-us/trust-center/privacy/european-data-boundary-eudb">EU Data Boundary for the Microsoft Cloud.</a> Last year, as the first step in our <a href="https://blogs.microsoft.com/eupolicy/2022/12/15/eu-data-boundary-cloud-rollout/">phased approach</a> to the rollout of the EU Data Boundary, we delivered the ability to store and process customer data within the boundary for Microsoft 365, Azure, Power Platform, and Dynamics 365 services.</p> <p>Today, building on that initial release, Microsoft further expands our local storage and processing to include all personal data, such as automated system logs, making Microsoft the first large-scale cloud provider to deliver this level of data residency to European customers.</p> <p>Today’s enhancements to the EU Data Boundary for the Microsoft Cloud focus on three areas:</p> <p><a href="https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image.png"><img decoding="async" class="aligncenter wp-image-214504 size-full" src="https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image.png" alt="Delivering the EU data boundary graphic" width="1920" height="838" srcset="https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image.png 1920w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image-300x131.png 300w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image-1024x447.png 1024w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image-768x335.png 768w, https://blogs.microsoft.com/wp-content/uploads/prod/sites/73/2024/01/NEW-EU-data-boundary-blog-image-1536x670.png 1536w" sizes="(max-width: 1920px) 100vw, 1920px" /></a></p> <p>First, we are going beyond customer data and are further expanding our local storage and processing commitments to now <strong>include <em>all</em> personal data within the boundary</strong>. Through significant investments and dedicated efforts by thousands of engineers, our EU Data Boundary now enables the processing and storage of all data in the EU across Microsoft core cloud services – Azure, Microsoft 365, Power Platform, and Dynamics 365. This means the EU Data Boundary now includes <strong>pseudonymized personal data. </strong>This data is found in system-generated logs, produced automatically as part of the standard operation of the services. With this expansion, the EU Data Boundary allows our customers to store and process even more of their data within the European Union and enriches customer control.</p> <p>Second, we know that our customers need a clear and comprehensive view of the data handling, limited transfers, and data protection processes we are deploying in the EU Data Boundary. Today, we are providing new <strong>transparency </strong>resources, including documentation and other information, which customers can access on the <a href="https://www.microsoft.com/en-us/trust-center/privacy/european-data-boundary-eudb">EU Data Boundary Trust Center webpage</a>.</p> <p>Third, we have made <strong>deep investments to deploy EU-based technology</strong> to further protect pseudonymized personal data in the boundary when it is accessed remotely for monitoring system health. For example, we avoid the need for physical data transfers or storage outside the EU by deploying virtual desktop infrastructure in the EU Data Boundary for monitoring our systems.</p> <h4><strong>Maintaining industry-leading security for our European customers</strong></h4> <p>In implementing the EU Data Boundary, we are also maintaining our commitment to world-class cybersecurity. Microsoft has more than 8,000 global experts analyzing trillions of daily signals to discover threats and deliver timely and hyper-relevant cybersecurity insights to detect and mitigate malicious activity. To ensure our EU customers receive the same world-class security as other global customers, any data transfers outside the EU for security purposes will be documented, limited to what is required for crucial cybersecurity functions, and used only for these cybersecurity purposes.</p> <h4><strong>Next steps </strong></h4> <p>Later this year, we will launch the next phase of our EU Data Boundary for the Microsoft Cloud by transforming the processing and storage capabilities for data required during technical support interactions. We will ensure that support data is stored within the boundary, and when access from outside the EU is required to enable world-class support, we will limit and secure any temporary data transfer required through technical approaches such as Virtual Desktop Infrastructure. Microsoft is also developing a future paid support option that will provide initial technical response from within the EU.</p> <p>Our EU Data Boundary solution goes beyond European compliance requirements and reflects our commitment to provide trusted cloud services that are designed to take advantage of the full power of the public cloud while respecting European values and providing the most advanced sovereignty controls and features available in the industry today.</p> <p class="tag-list">Tags: <a aria-label="See more stories about cloud" href="https://blogs.microsoft.com/eupolicy/tag/cloud/" rel="tag">cloud</a>, <a aria-label="See more stories about EU" href="https://blogs.microsoft.com/eupolicy/tag/eu/" rel="tag">EU</a>, <a aria-label="See more stories about EU Data Boundary" href="https://blogs.microsoft.com/eupolicy/tag/eu-data-boundary/" rel="tag">EU Data Boundary</a>, <a aria-label="See more stories about EU Data Boundary for the Microsoft Cloud" href="https://blogs.microsoft.com/eupolicy/tag/eu-data-boundary-for-the-microsoft-cloud/" rel="tag">EU Data Boundary for the Microsoft Cloud</a>, <a aria-label="See more stories about European Cloud Principles" href="https://blogs.microsoft.com/eupolicy/tag/european-cloud-principles/" rel="tag">European Cloud Principles</a></p> </div> </article> <div class="author-bio"><div class="m-persona-2"> <div> <picture> </picture> </div> <div> <h5 class="c-heading">Julie Brill</h5> <div class="c-subheading">Corporate Vice President and Chief Privacy Officer</div> </div> </div> </div> </div> <div data-grid="col-4"> <aside id="secondary" class="widget-area" role="complementary" data-grid="col-12" ms.cmpgrp="related" ms.cmpnm="related"> </aside> </div> </main> </section> </div>  <div class="social-footer-wrap social-footer-wrap--mt"> <section class="social-footer" role="region" aria-label="Social media links" data-grid="container"> <div class="m-social mt-social-profiles f-horizontal f-share" 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