Customer Support & Onboarding | Get Connected by Galaxy Digital

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height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <style> :root { --svg-fill: } </style> <path d="M8.02903 7.74759L11.3048 1.42656C11.3677 1.2994 11.466 1.192 11.5886 1.11659C11.7111 1.04117 11.8529 1.00078 11.9978 1C12.2723 1 12.5468 1.1417 12.6952 1.42656L15.971 7.74759L23.3176 8.76432C23.5007 8.79236 23.6683 8.88106 23.7921 9.01545C23.9159 9.14985 23.9883 9.32171 23.9971 9.50205C24.0075 9.62211 23.99 9.74292 23.9459 9.85548C23.9017 9.96804 23.8321 10.0694 23.7421 10.1521L18.4579 15.0547L19.7028 21.9644C19.8198 22.6116 19.1628 23.1185 18.5839 22.8292L11.9978 19.5336L5.41469 22.8292C5.34583 22.864 5.27202 22.8887 5.1957 22.9023C4.68273 22.9899 4.19376 22.5312 4.29575 21.9644L5.54068 15.0547L0.258001 10.1521C0.175874 10.0764 0.110595 9.98513 0.0662152 9.88386C0.0218357 9.78259 -0.000696853 9.67351 1.64196e-05 9.5634C9.44341e-05 9.40773 0.0442058 9.25509 0.127509 9.12223C0.186603 9.02592 0.267148 8.94375 0.363201 8.88181C0.459254 8.81986 0.568362 8.77971 0.682475 8.76432L8.02903 7.74759Z" style="fill:var(--svg-fill)" /> </svg> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <style> :root { --svg-fill: } </style> <path d="M8.02903 7.74759L11.3048 1.42656C11.3677 1.2994 11.466 1.192 11.5886 1.11659C11.7111 1.04117 11.8529 1.00078 11.9978 1C12.2723 1 12.5468 1.1417 12.6952 1.42656L15.971 7.74759L23.3176 8.76432C23.5007 8.79236 23.6683 8.88106 23.7921 9.01545C23.9159 9.14985 23.9883 9.32171 23.9971 9.50205C24.0075 9.62211 23.99 9.74292 23.9459 9.85548C23.9017 9.96804 23.8321 10.0694 23.7421 10.1521L18.4579 15.0547L19.7028 21.9644C19.8198 22.6116 19.1628 23.1185 18.5839 22.8292L11.9978 19.5336L5.41469 22.8292C5.34583 22.864 5.27202 22.8887 5.1957 22.9023C4.68273 22.9899 4.19376 22.5312 4.29575 21.9644L5.54068 15.0547L0.258001 10.1521C0.175874 10.0764 0.110595 9.98513 0.0662152 9.88386C0.0218357 9.78259 -0.000696853 9.67351 1.64196e-05 9.5634C9.44341e-05 9.40773 0.0442058 9.25509 0.127509 9.12223C0.186603 9.02592 0.267148 8.94375 0.363201 8.88181C0.459254 8.81986 0.568362 8.77971 0.682475 8.76432L8.02903 7.74759Z" style="fill:var(--svg-fill)" /> </svg> </div> <h2 class="testimonial__quote"> The customer service associates are extremely friendly and kind and patient. </h2> <p class="testimonial__description"> Get Connected has some of the best customer service I have ever worked with. Any questions I have are answered quickly and completely. Usually my problem is solved in their first response back. </p> <div class="testimonial__citation"> <div class="testimonial__author-bio-image-wrapper"> <img src="https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=120&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg" alt="thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb" loading="lazy" width="120" class="testimonial__author-bio-image" srcset="https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=60&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 60w, https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=120&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 120w, https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=180&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 180w, https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=240&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 240w, https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=300&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 300w, https://www.galaxydigital.com/hs-fs/hubfs/thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg?width=360&name=thumb_square_ae633ff0b860ce6cb1b36adfeb8d4bbb.jpeg 360w" sizes="(max-width: 120px) 100vw, 120px"> </div> <div class="testimonial__author-details"> <p class="testimonial__author"> Hillary Podrebarac </p> <p class="testimonial__role"> </p> <p class="testimonial__company"> University of Kansas Hospital Authority </p> </div> </div> </div> </div> </div> </div> </div> </div> </section>  </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd_area-row-2-max-width-section-centering dnd-section dnd_area-row-2-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17265812020993-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module module_1726581202100-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1726581202100" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_1726581202100_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://www.galaxydigital.com/hubfs/Customer%20Support%20Get%20Connected.jpg" class="hs-image-widget " style="max-width: 100%; height: auto;" alt="Customer Support Get Connected" title="Customer Support Get Connected" loading="lazy"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17265812020994-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17265812021003" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17265812021003_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3 style="font-weight: bold;">Thoughtful Support From Day One</h3> <div> <h6><span>Get swift and personalized assistance from our committed support team</span></h6> <ul> <li><span style="font-size: 16px;"><span style="color: #000000;"><span>Receive guidance every step of the way with onboarding resources tailored for your unique organization</span></span></span><br><br><span style="font-size: 16px;"><span style="color: #000000;"><span></span></span></span></li> <li><span style="font-size: 16px;"><span style="color: #000000;"><span>Use Get Connected's volunteer management tools with confidence, so you can make volunteer management easier</span></span></span><span style="font-size: 16px;"><span style="color: #000000;"><span><br><br></span></span></span></li> <li>Get questions answered fast with responsive, tailored support<br><br></li> <li><span style="font-size: 16px;"><span style="color: #000000;"><span>Access a robust Help Center with the information you need to thrive</span></span></span></li> </ul> <p> </p> </div></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1721791857133" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_widget_1721791857133_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h6 style="text-align: center; font-size: 14px;"><span style="color: #1a85ac;">CUSTOMER SUPPORT & ONBOARDING ARE BETTER WITH GET CONNECTED</span></h6></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_172179183580911" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_172179183580911_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3 style="text-align: center;">Essential Volunteer Management Tools</h3></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1721791835810" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="custom_tools_wrapper"> <div class="container"> <div class="custom_tools_cont"> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-app/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-tablet-alt"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Volunteer App</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Empower your volunteers to find opportunities, check-in, and track hours with an intuitive mobile app.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-tracking-software" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-user-plus"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Hours Tracking</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Accurately track volunteer hours with automated tools and pre-built reports.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-check-in/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-check"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Volunteer Check-In</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Make checking-in a snap with a volunteer check-in kiosk, a mobile app, and automated reminders.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-scheduling-software/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-calendar-alt"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Scheduling</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Fill every shift with tools that manage one time events, ongoing opportunities, and recurring shifts.</span> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17217918358102" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="custom_tools_wrapper"> <div class="container"> <div class="custom_tools_cont"> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-waiver-tracking/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-copy"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Volunteer Waivers</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Protect your organization by collecting and storing digital liability waivers and e-signatures.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/event-management-software/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-calendar-check"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Event Management</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Use custom landing pages to promote cornerstone events, gather RSVPs, and get volunteer sign-ups.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-group-engagement/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-users"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Groups & Teams</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Boost volunteer engagement and impact with streamlined group and team management tools.</span> </p> </div> </div> </div> </div> </div> </div> <div class="tools-column"> <a href="https://www.galaxydigital.com/features/volunteer-profile/" class="link-fill"></a> <div class="tools-element-populated"> <div class="tools-widget-wrap"> <div class="tools-widget-icon"> <div class="tools-widget-container"> <div class="tools-icon-wrapper"> <div class="tools-icon"> <i aria-hidden="true" class="fas fa-address-card"></i> </div> </div> </div> </div> <div class="tools-widget-heading"> <div class="tools-widget-container"> <h4 class="tools-heading-title tools-size-default">Volunteer Profiles</h4> </div> </div> <div class="tools-widget-text-editor"> <div class="tools-widget-container"> <div class="tools-text-editor tools-clearfix"> <p> <span style="font-weight: 400;">Give volunteers a custom profile that displays skills & interests, individual impact, and achievements.</span> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd_area-row-4-background-image dnd-section dnd_area-row-4-max-width-section-centering dnd_area-row-4-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17218328927806" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17218328927806_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3 style="text-align: center;"><span style="color: 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