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Gmail Policies and Guidelines - Transparency Centre

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<span class="mdc-floating-label" id="search-label"> Search a Google product from the below list. </span> </span> <span class="mdc-notched-outline__trailing"></span> </span> </label> </div> <ul class="items-nav-list" role="tablist" aria-live="polite" aria-atomic="true"> <li class="pill" role="tab" id="tab-1"> <a data-idx="0" aria-label="Learn more about Ads Creative Studio" data-click_name="ads-creative-studio.1" href="../../../our-policies/product-terms/ads-creative-studio/"> <img src="https://lh3.googleusercontent.com/E-8Mj2QU6NaFhY0gDyYPMsC7IAog8bDS_OLYJxdQU1LZaQDjL8rsgPy2nPvCy2kEByrJHG6xQ0ED41GeN45T90C5xAbP1-KCRjaXiaz8Nx7eBZQjZHU" alt=""/> <div class="glue-headline glue-headline--headline-6">Ads Creative Studio</div> </a> </li> <li class="pill" role="tab" id="tab-2"> <a data-idx="1" aria-label="Find out more about Android Auto" data-click_name="android-auto.2" href="../../../our-policies/product-terms/android-auto/"> <img 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class="glue-headline glue-headline--headline-6">Kaggle</div> </a> </li> <li class="pill pill-active" role="tab" id="tab-9"> <a data-idx="8" aria-label="Gmail" data-click_name="gmail.9" href="../../../our-policies/product-terms/gmail/"> <img src="https://lh3.googleusercontent.com/gzgb3r6Q9m7hz5QtNY7nzhKjEAQWMURCwQf3exkbgES20RcrtYCQZPQhhF0VPuYPUFajggeEwhfOQL2pX17Lt-U_5qNrAr2ehIOGn2cwIopdITk_17Q" alt=""/> <div class="glue-headline glue-headline--headline-6">Gmail</div> </a> </li> <li class="pill" role="tab" id="tab-10"> <a data-idx="9" aria-label="Google Account" data-click_name="google-account.10" href="../../../our-policies/product-terms/google-account/"> <img src="https://lh3.googleusercontent.com/pteeVj-6fR_Lj3J6HvydLfaDCxyFlf5INsD0bsPdg8EbdMR1fK6TIryGxIv5xc5JacK3n2_sJvemFAyc_RYxnwDWzh2y611ZcfXxAUDQ8so8sAmW4SSz" alt=""/> <div class="glue-headline glue-headline--headline-6">Google Account</div> </a> </li> <li class="pill" role="tab" id="tab-11"> <a data-idx="10" aria-label="Learn more 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src="https://lh3.googleusercontent.com/i7urY_GTbs5PZi1FHlWiVHBCX3JfqFutdU7fT10figqGW3tGKCTFB8arnC8mHAjn_cONVtotP9gaQ45_N1RPKDXbOjhYL_kBIQ4datTqL9NBnVJNGQ" alt=""/> <div class="glue-headline glue-headline--headline-6">Google Arts &amp; Culture</div> </a> </li> <li class="pill" role="tab" id="tab-16"> <a data-idx="15" aria-label="Google Assistant" data-click_name="google-assistant.16" href="../../../our-policies/product-terms/google-assistant/"> <img src="https://lh3.googleusercontent.com/qu-JkkS-Zi9RJwKqgB1mBR_h4o_Zqh02Lv5Wo18FWI_NNmfeYciBg2Vi-h5FmhTj_tb0IjfTQrNtwcghnNsyuGnvjleN0i9_DuCo5RSbgI6DYBT9WA" alt=""/> <div class="glue-headline glue-headline--headline-6">Google Assistant</div> </a> </li> <li class="pill" role="tab" id="tab-17"> <a data-idx="16" aria-label="Google Business Profile" data-click_name="google-business-profile.17" href="../../../our-policies/product-terms/google-business-profile/"> <img 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data-click_name="youtube.52" href="../../../our-policies/product-terms/youtube/"> <img src="https://lh3.googleusercontent.com/HKfOp116Yf1Ik4OZfBA_V42K0rsKhtGA9gyk5mtp4pdbwX7G0A4MRaXZfgBqI3Wa9P8U8GZ0d2CESS7izDBIGUQccKJqnHWodXBK5PsPaFLg74QMlA" alt=""/> <div class="glue-headline glue-headline--headline-6">YouTube</div> </a> </li> </ul> </div> </div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-12-md glue-grid__col--span-7-lg content-container"> <div class="content" id="panel-9" role="tabpanel" tabindex="0" aria-labelledby="tab-9"> <div class="glue-page _gmail hero-standard" data-module_id="gmail" data-module_name="hero-standard"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-2-md glue-grid__col--span-2-lg glue-grid__col--span-3-xl hide-content"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-8-md glue-grid__col--span-8-lg glue-grid__col--span-6-xl"> <div class="content-hero with-icon"> <picture class="icon-title" > <!--[if IE 9]><video style="display: none;"><![endif]--> <source srcset="https://lh3.googleusercontent.com/PwUkpABv4p8-DDCI-tUTIjhoVaGu4JaIMhYdQ62gAKa_LUEhE_9TbudaRgPgJZ5bB66gryKE3CDEyGwpIY5AiOWS6sq8JW3Qy3JV5Pym5E-x3Vz7Gg=w60-rp, https://lh3.googleusercontent.com/PwUkpABv4p8-DDCI-tUTIjhoVaGu4JaIMhYdQ62gAKa_LUEhE_9TbudaRgPgJZ5bB66gryKE3CDEyGwpIY5AiOWS6sq8JW3Qy3JV5Pym5E-x3Vz7Gg=w120-rp 2x" > <!--[if IE 9]></video><![endif]--> <img src="https://lh3.googleusercontent.com/PwUkpABv4p8-DDCI-tUTIjhoVaGu4JaIMhYdQ62gAKa_LUEhE_9TbudaRgPgJZ5bB66gryKE3CDEyGwpIY5AiOWS6sq8JW3Qy3JV5Pym5E-x3Vz7Gg=w60-rp" class="" alt="" loading="lazy" data-src="https://lh3.googleusercontent.com/PwUkpABv4p8-DDCI-tUTIjhoVaGu4JaIMhYdQ62gAKa_LUEhE_9TbudaRgPgJZ5bB66gryKE3CDEyGwpIY5AiOWS6sq8JW3Qy3JV5Pym5E-x3Vz7Gg=w60-rp"> </picture> <h1 class="hide-content glue-headline glue-headline--headline-2 glue-text-start glue-font-weight-regular" >Gmail</h1> </div> </div> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-2-md glue-grid__col--span-2-lg glue-grid__col--span-3-xl hide-content"></div> </div> </div> <div class="spacer-module spacer-sm3"></div> <div class="glue-page markdown-blocks glue-color-grey-700 id=gmail" data-module_id="gmail" data-module_name="markdown-blocks"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-0"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <div class="glue-text-left "> <p class="glue-body--large" >Gmail Programme Policies play an important role in ensuring users are provided a safe environment for our search-based webmail service.</p> </div> </div> </div> </div> <div class="spacer-module spacer-sm4"></div> <div class="glue-page _full-width-line dividers" data-module_id="full-width-line" data-module_name="dividers"> <div class="divider divider-full-width"> </div> </div> <div class="spacer-module spacer-sm4"></div> <div class="_general-policy-gmail glue-card card-full-width " data-module_id="general-policy-gmail" data-module_name="card-full-width"> <div class="glue-card__inner"> <div class="glue-card__content"> <p class="glue-headline glue-headline--headline-5"> Programme Policies </p> <p class="glue-card__description" >We ask that everyone abide by the policies linked here to help us achieve this goal.</p> </div> <div class="glue-card__cta"> <div class="call-to-actions glue-text-left mobile-left"> <a href="https://www.google.com/gmail/about/policy/" aria-label="Review the Gmail Programme Policies page" class="glue-button glue-button--low-emphasis glue-button-- " data-click_name="general-policy-gmail"> View policies </a> </div> </div> </div> </div> <div class="spacer-module spacer-sm3"></div> <div class="_agreements-gmail glue-card card-full-width " data-module_id="agreements-gmail" data-module_name="card-full-width"> <div class="glue-card__inner"> <div class="glue-card__content"> <p class="glue-headline glue-headline--headline-5"> Agreements </p> <p class="glue-card__description" >If you鈥檙e using a Gmail account through work, school, or another organisation, additional or different terms may apply based on your organisation鈥檚 agreement with Google or other policies. Your administrator may be able to provide more information. <br/><br/>If you use Gmail with a consumer (e.g., @gmail.com) account, please refer to Google鈥檚 Terms of Service linked here.</p> </div> <div class="glue-card__cta"> <div class="call-to-actions glue-text-left mobile-left"> <a href="https://policies.google.com/terms" aria-label="View the Google Terms of Service page" class="glue-button glue-button--low-emphasis glue-button-- " data-click_name="agreements-gmail"> View terms of service </a> </div> </div> </div> </div> <div class="spacer-module spacer-sm3"></div> <div class="_report-a-violation-gmail glue-card card-full-width card-full-width-blue-50 no-border " data-module_id="report-a-violation-gmail" data-module_name="card-full-width"> <div class="glue-card__inner"> <div class="glue-card__content"> <p class="glue-headline glue-headline--headline-5"> <picture class="icon-title" > <!--[if IE 9]><video style="display: none;"><![endif]--> <source srcset="https://lh3.googleusercontent.com/JgEKE3XvR9q-G2-ZDiIcJSzmserQEiSm7lAhfusms8ROcY3p4oVXMiEFiHjhjXA0DAGeJ38YNzROvh6gd7WZGg40uRTYTtFwsstkA5a9URkIEbudXZQ=w20-rp, https://lh3.googleusercontent.com/JgEKE3XvR9q-G2-ZDiIcJSzmserQEiSm7lAhfusms8ROcY3p4oVXMiEFiHjhjXA0DAGeJ38YNzROvh6gd7WZGg40uRTYTtFwsstkA5a9URkIEbudXZQ=w40-rp 2x" > <!--[if IE 9]></video><![endif]--> <img src="https://lh3.googleusercontent.com/JgEKE3XvR9q-G2-ZDiIcJSzmserQEiSm7lAhfusms8ROcY3p4oVXMiEFiHjhjXA0DAGeJ38YNzROvh6gd7WZGg40uRTYTtFwsstkA5a9URkIEbudXZQ=w20-rp" class="" alt="" loading="lazy" data-src="https://lh3.googleusercontent.com/JgEKE3XvR9q-G2-ZDiIcJSzmserQEiSm7lAhfusms8ROcY3p4oVXMiEFiHjhjXA0DAGeJ38YNzROvh6gd7WZGg40uRTYTtFwsstkA5a9URkIEbudXZQ=w20-rp"> </picture> Report a violation </p> <p class="glue-card__description" >If you believe an account has violated our Programme Policies, there are multiple ways to report it.</p> </div> <div class="glue-card__cta"> <div class="call-to-actions glue-text-left mobile-center"> <a href="https://support.google.com/mail/contact/abuse?rd=1" aria-label="Read the Gmail Report General Abuse page" class="glue-button glue-button--low-emphasis glue-button-- " data-click_name="report-general-abuse-gmail"> Report general abuse </a> </div> <div class="call-to-actions glue-text-left mobile-center"> <a href="https://support.google.com/families/contact/report_child_grooming" aria-label="Report child grooming on Gmail鈥檚 Report page" class="glue-button glue-button--low-emphasis glue-button-- " data-click_name="report-child-grooming-gmail"> Report child grooming </a> </div> <div class="call-to-actions glue-text-left mobile-center"> <a href="https://support.google.com/legal/contact/lr_dmca?product=gmail" aria-label="Report copyright on Gmail鈥檚 Report page" class="glue-button glue-button--low-emphasis glue-button-- " data-click_name="report-copyright-gmail"> Report copyright </a> </div> </div> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-0-md glue-grid__col--span-1-lg"> </div> </div> </section> <div class="spacer-module spacer-sm7"></div> </div> </main> <footer class="glue-footer" data-module_id="footer" data-module_name="glue-footer"> <section class="glue-footer__upper"> <section class="glue-social"> <div class="glue-social__group"> <h3 class="glue-social__title glue-social__title--inline"> Follow us </h3> <ul class="glue-social__list" role="list"> <li class="glue-social__item"> <a class="glue-social__link" href="https://www.youtube.com/googleprivacy" title="YouTube" data-click_name="youtube-footer-link.1"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--24px glue-icon--social"> <use xlink:href="/static/glue-icons.svg?cache=6bdf286#video-youtube"></use> </svg> </a> </li> </ul> </div> </section> </section> <nav class="glue-footer__site-links"> <div class="glue-footer__site-links-grid glue-footer__site-links-grid--3-col"> <div 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