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Team\u005C\u0022\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1966311,\u0022key\u0022:\u0022JSDCLOUD-12992\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to replace/customize the default customer portal URL with custom URL\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773879,\u0022key\u0022:\u0022JSDCLOUD-1703\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Make \u005C\u0022Request participants\u005C\u0022 custom field available to security level 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field\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2033842,\u0022key\u0022:\u0022JSDCLOUD-14682\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Unable to add Teams as incident responders via automation\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054994,\u0022key\u0022:\u0022JSDCLOUD-15443\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Unable to set responders via Alert processing rules.\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2051260,\u0022key\u0022:\u0022JSDCLOUD-15307\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Customers can no longer update Alerts priority via Automation after transitioning to JSM Operations\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1747623,\u0022key\u0022:\u0022JSDCLOUD-9869\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Enable wiki style for \u005C\u0022Textarea\u005C\u0022 attribute value in Insight\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1642027,\u0022key\u0022:\u0022JSDCLOUD-9438\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Allow an email to be processed by multiple JSD cloud mail handlers the email is sent to\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773893,\u0022key\u0022:\u0022JSDCLOUD-4067\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to customize the columns shown in the Service Desk reports\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:776844,\u0022key\u0022:\u0022JSDCLOUD-4354\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Increase Jira Service Management email size limit and show failed emails(due to size) in email logs\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:777097,\u0022key\u0022:\u0022JSDCLOUD-2517\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Notifications for incoming emails that fail to be processed\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054984,\u0022key\u0022:\u0022JSDCLOUD-15441\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Provide Option to Disable Inline Editing Mode in Assets\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:776994,\u0022key\u0022:\u0022JSDCLOUD-433\u0022,\u0022status\u0022:\u0022Future Consideration\u0022,\u0022summary\u0022:\u0022Auto-refresh and/or warn user if the ticket has changed\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:775302,\u0022key\u0022:\u0022JSDCLOUD-4102\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022\u005C\u0022Raise this request on behalf of\u005C\u0022 for customers?\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:892723,\u0022key\u0022:\u0022JSDCLOUD-5782\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Support linking non same domain JSD Cloud instances as knowledge base\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:893530,\u0022key\u0022:\u0022JSDCLOUD-5789\u0022,\u0022status\u0022:\u0022Reviewing\u0022,\u0022summary\u0022:\u0022Ability to rename and add a description to the \u0027Raise this request on behalf of\u0027 and \u0027Email confirmation to\u0027 field on anonymous/agent portal\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1165637,\u0022key\u0022:\u0022JSDCLOUD-8120\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Make approval step respect workflow conditions\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1696763,\u0022key\u0022:\u0022JSDCLOUD-9608\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022A feature to configure field as read only\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1771627,\u0022key\u0022:\u0022JSDCLOUD-10148\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Enable \u005C\u0022Last seen on\u005C\u0022 activity for Atlassian accounts with only site access(JSM customers)\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1848907,\u0022key\u0022:\u0022JSDCLOUD-10780\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Form Conditions: More possibilities with conditions\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1855518,\u0022key\u0022:\u0022JSDCLOUD-10908\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Hide the \u005C\u0022Share With\u005C\u0022 Field at Customer Portal Fields\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1901688,\u0022key\u0022:\u0022JSDCLOUD-11996\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to prevent ticket creation when users are CC\u0027ed in an Email request\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1916360,\u0022key\u0022:\u0022JSDCLOUD-12222\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Show selected attributes in Asset fields within Forms\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1928594,\u0022key\u0022:\u0022JSDCLOUD-12311\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Assets - Allow extended placeholder properties for Jira fields like Reporter\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1963799,\u0022key\u0022:\u0022JSDCLOUD-12911\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Expand JMWE workflow validator to include additional Object attribute data\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1992855,\u0022key\u0022:\u0022JSDCLOUD-13433\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022allow \u0027Organization detail fields\u0027 and \u0027customer detail fields\u0027 to be used in Automation rules and in Queue Columns\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2031894,\u0022key\u0022:\u0022JSDCLOUD-14319\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Need customisation option to set default for comments (Internal Comment and Reply to Customer) \u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2047064,\u0022key\u0022:\u0022JSDCLOUD-15075\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Show virtual service agent portal conversations in Conversations tab \u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054696,\u0022key\u0022:\u0022JSDCLOUD-15416\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Need Audit logs on who enabled the Virtual agent\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054697,\u0022key\u0022:\u0022JSDCLOUD-15417\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Need Audit logs on who enabled the features\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773870,\u0022key\u0022:\u0022JSDCLOUD-3917\u0022,\u0022status\u0022:\u0022Future Consideration\u0022,\u0022summary\u0022:\u0022Create a Linked Issue Screen\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:775371,\u0022key\u0022:\u0022JSDCLOUD-4110\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022As an Agent/Admin I\u0027d like to see if a customer has disabled notifications\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773641,\u0022key\u0022:\u0022JSDCLOUD-4328\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Add fields (view only) in Customer Portal\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:775466,\u0022key\u0022:\u0022JSDCLOUD-4479\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Be able to track outgoing emails that fail to be delivered\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}}],\u0022title\u0022:\u0022\u0022,\u0022total\u0022:50,\u0022url\u0022:\u0022\u0022,\u0022columns\u0022:[\u0022issuetype\u0022,\u0022issuekey\u0022,\u0022summary\u0022,\u0022assignee\u0022,\u0022reporter\u0022,\u0022priority\u0022,\u0022status\u0022,\u0022resolution\u0022,\u0022created\u0022,\u0022updated\u0022,\u0022votes\u0022,\u0022customfield_18730\u0022],\u0022columnConfig\u0022:\u0022USER\u0022},\u0022warnings\u0022:[]},\u0022ids\u0022:[1762767,1930079,774090,1930879,1876538,774176,774123,777489,2035225,1767970,1841955,1884385,1832733,967879,1870297,1966311,773879,1989237,2046322,2033842,2054994,2051260,1747623,1642027,773893,776844,777097,2054984,776994,775302,892723,893530,1165637,1696763,1771627,1848907,1855518,1901688,1916360,1928594,1963799,1992855,2031894,2047064,2054696,2054697,773870,775371,773641,775466]}"; 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Portal\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1930879,\u0022key\u0022:\u0022JSDCLOUD-12435\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Need to have the ability to customize the login message on the Help Center before customers login\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1876538,\u0022key\u0022:\u0022JSDCLOUD-11399\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Forms automation: Attach/copy forms for multiple projects\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:774176,\u0022key\u0022:\u0022JSDCLOUD-4065\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Enable OAuth for JIRA Service Management customers\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:774123,\u0022key\u0022:\u0022JSDCLOUD-1422\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Sub-tasks as an applicable issue type for Request Types\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:777489,\u0022key\u0022:\u0022JSDCLOUD-1317\u0022,\u0022status\u0022:\u0022Future Consideration\u0022,\u0022summary\u0022:\u0022Ability to copy request types to another Service Management project.\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2035225,\u0022key\u0022:\u0022JSDCLOUD-14552\u0022,\u0022status\u0022:\u0022In Progress\u0022,\u0022summary\u0022:\u0022Ability to have an intermediate role between Jira admin - Opsgenie Admin role.\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1767970,\u0022key\u0022:\u0022JSDCLOUD-10086\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Possibility to add an organization to an assets object attribute\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1841955,\u0022key\u0022:\u0022JSDCLOUD-10700\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Form Data Connection: Support more authentication options\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1884385,\u0022key\u0022:\u0022JSDCLOUD-11658\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Form Field: Support Connect/Form fields and Query parameters in Data Connection URL\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1832733,\u0022key\u0022:\u0022JSDCLOUD-10569\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to import objects in \u005C\u0022Services\u005C\u0022 object schema of Assets Cloud\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:967879,\u0022key\u0022:\u0022JSDCLOUD-6160\u0022,\u0022status\u0022:\u0022Reviewing\u0022,\u0022summary\u0022:\u0022Ability to export users and organization per projects\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1870297,\u0022key\u0022:\u0022JSDCLOUD-11244\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Add the ability to remove suggested Apps under Jira instance-\u003eApps-\u003e \u005C\u0022Recommended for your Team\u005C\u0022\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1966311,\u0022key\u0022:\u0022JSDCLOUD-12992\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to replace/customize the default customer portal URL with custom URL\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773879,\u0022key\u0022:\u0022JSDCLOUD-1703\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Make \u005C\u0022Request participants\u005C\u0022 custom field available to security level configuration\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1989237,\u0022key\u0022:\u0022JSDCLOUD-13298\u0022,\u0022status\u0022:\u0022In Progress\u0022,\u0022summary\u0022:\u0022Multiple Boards per project\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2046322,\u0022key\u0022:\u0022JSDCLOUD-15043\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to use the Atlassian Team ID in the Responders field\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2033842,\u0022key\u0022:\u0022JSDCLOUD-14682\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Unable to add Teams as incident responders via automation\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054994,\u0022key\u0022:\u0022JSDCLOUD-15443\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Unable to set responders via Alert processing rules.\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2051260,\u0022key\u0022:\u0022JSDCLOUD-15307\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Customers can no longer update Alerts priority via Automation after transitioning to JSM Operations\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1747623,\u0022key\u0022:\u0022JSDCLOUD-9869\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Enable wiki style for \u005C\u0022Textarea\u005C\u0022 attribute value in Insight\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1642027,\u0022key\u0022:\u0022JSDCLOUD-9438\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Allow an email to be processed by multiple JSD cloud mail handlers the email is sent to\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:773893,\u0022key\u0022:\u0022JSDCLOUD-4067\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Ability to customize the columns shown in the Service Desk reports\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:776844,\u0022key\u0022:\u0022JSDCLOUD-4354\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Increase Jira Service Management email size limit and show failed emails(due to size) in email logs\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:777097,\u0022key\u0022:\u0022JSDCLOUD-2517\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Notifications for incoming emails that fail to be processed\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:2054984,\u0022key\u0022:\u0022JSDCLOUD-15441\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Provide Option to Disable Inline Editing Mode in Assets\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:776994,\u0022key\u0022:\u0022JSDCLOUD-433\u0022,\u0022status\u0022:\u0022Future Consideration\u0022,\u0022summary\u0022:\u0022Auto-refresh and/or warn user if the ticket has changed\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:775302,\u0022key\u0022:\u0022JSDCLOUD-4102\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022\u005C\u0022Raise this request on behalf of\u005C\u0022 for customers?\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:892723,\u0022key\u0022:\u0022JSDCLOUD-5782\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Support linking non same domain JSD Cloud instances as knowledge base\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:893530,\u0022key\u0022:\u0022JSDCLOUD-5789\u0022,\u0022status\u0022:\u0022Reviewing\u0022,\u0022summary\u0022:\u0022Ability to rename and add a description to the \u0027Raise this request on behalf of\u0027 and \u0027Email confirmation to\u0027 field on anonymous/agent portal\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1165637,\u0022key\u0022:\u0022JSDCLOUD-8120\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Make approval step respect workflow conditions\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1696763,\u0022key\u0022:\u0022JSDCLOUD-9608\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022A feature to configure field as read only\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1771627,\u0022key\u0022:\u0022JSDCLOUD-10148\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Enable \u005C\u0022Last seen on\u005C\u0022 activity for Atlassian accounts with only site access(JSM customers)\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1848907,\u0022key\u0022:\u0022JSDCLOUD-10780\u0022,\u0022status\u0022:\u0022Under Consideration\u0022,\u0022summary\u0022:\u0022Form Conditions: More possibilities with conditions\u0022,\u0022type\u0022:{\u0022description\u0022:\u0022\u0022,\u0022name\u0022:\u0022Suggestion\u0022,\u0022iconUrl\u0022:\u0022/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\u0022}},{\u0022id\u0022:1855518,\u0022key\u0022:\u0022JSDCLOUD-10908\u0022,\u0022status\u0022:\u0022Gathering Interest\u0022,\u0022summary\u0022:\u0022Hide the \u005C\u0022Share With\u005C\u0022 Field at Customer Portal 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