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法兰克福机场网上购物
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CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-取货时有哪些付款方式？">取货时有哪些付款方式？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p><span style="font-size:15px"><span style="color:black"><span style="font-weight:400"><span style="text-decoration:none"><span style="text-underline-style:none"><span style="text-line-through:none"><span style="font-family:Calibri,sans-serif"><span style="font-style:normal">您可以使用现金，信用卡和支付宝来支付。</span></span></span></span></span></span></span></span></p> </div><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-微信或者小程序上的优惠券可以用在网络商城的订单吗？">微信或者小程序上的优惠券可以用在网络商城的订单吗？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>可以。您可以在取货付款是出示您的微信或者小程序上的优惠券。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-进行预订时，我可以直接线上付款吗?">进行预订时，我可以直接线上付款吗?</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>不可以，只有在店铺内提货时，你才可以进行支付。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-付款时，我可以使用不同的货币吗？例如我想在离开欧洲前使用完剩下的50欧现金，订单余额再用人民币支付完？">付款时，我可以使用不同的货币吗？例如我想在离开欧洲前使用完剩下的50欧现金，订单余额再用人民币支付完？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>可以，没有问题。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-如果我在店铺取货时发现产品价格比预订时降低了，该怎么办？">如果我在店铺取货时发现产品价格比预订时降低了，该怎么办？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>你将始终以最优惠的价格完成付款。同样，在店铺内提货时，如果你预订的特卖商品已恢复原价，甚至价格上涨，你依然可以享受预订时的优惠价格。</p> </div><div data-testid="cmsElementNavigation"><div class="ScrollSlider_container__UXo8R CMSElementNavigation_container__GgYki"><div class="ScrollSlider_gradient__j5SiD ScrollSlider_left__4_Z0Y" style="opacity:0"></div><div class="ScrollSlider_gradient__j5SiD ScrollSlider_right__rlRAB" style="opacity:0"></div><button class="ScrollSlider_arrow__UWQtL ScrollSlider_left__4_Z0Y" tabindex="-1" aria-label="向左滚动"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28 28" class="Icon_icon__hxc2W ScrollSlider_icon__j4PpQ" aria-hidden="true"><path fill-rule="evenodd" d="M9.414 14 20.707 2.707a1 1 0 1 0-1.414-1.414l-12 12a1 1 0 0 0 0 1.414l12 12a1 1 0 0 0 1.414-1.414L9.414 14z"></path></svg></button><nav class="ScrollSlider_scroller__m0aTk"><div class="ScrollSlider_scrollerInner__5rZ2S"><ol class="ScrollSlider_items__Pu1Uk" id=":Rembqm:-ScrollSlider" role="menu" tabindex="0"><li class="ScrollSlider_item__jDh1d" role="menuitem"><a href="https://shop.frankfurt-airport.com/zh-CN/page/faq#Bezahlung" class="CMSElementNavigation_item__O_iFP CMSElementNavigation_first__IOXMV" data-testid="navigationItem-0-link" title="付款"><span>付款</span></a></li><li class="ScrollSlider_item__jDh1d" role="menuitem"><a href="https://shop.frankfurt-airport.com/zh-CN/page/faq#clickcollect" class="CMSElementNavigation_item__O_iFP" data-testid="navigationItem-1-link" title="取货"><span>取货</span></a></li><li class="ScrollSlider_item__jDh1d" role="menuitem"><a href="https://shop.frankfurt-airport.com/zh-CN/page/faq#Stornierung" class="CMSElementNavigation_item__O_iFP" data-testid="navigationItem-2-link" title="退换货"><span>退换货</span></a></li><li class="ScrollSlider_item__jDh1d" role="menuitem"><a href="https://shop.frankfurt-airport.com/zh-CN/page/faq#lieferservice" class="CMSElementNavigation_item__O_iFP CMSElementNavigation_last__SWN5k" data-testid="navigationItem-3-link" title="送货上门"><span>送货上门</span></a></li></ol></div></nav><button class="ScrollSlider_arrow__UWQtL ScrollSlider_right__rlRAB" tabindex="-1" aria-label="向右滚动"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28 28" class="Icon_icon__hxc2W ScrollSlider_icon__j4PpQ" aria-hidden="true"><path fill-rule="evenodd" d="M18.586 14 7.293 2.707a1 1 0 1 1 1.414-1.414l12 12a1 1 0 0 1 0 1.414l-12 12a1 1 0 0 1-1.414-1.414L18.586 14z"></path></svg></button></div></div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" id="clickcollect" data-testid="h2-取货">取货</h2><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-两个航站楼都有取货点吗？">两个航站楼都有取货点吗？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>在填写订单最后一步您会被要求输入您的航班信息。之后我们的系统会自动为您匹配就近的取货点。</p> <p>来自法兰克福机场免税店（Frankfurt Duty Free）的产品在两个航站楼的每个起飞区域（Zone A, B, C, D, E, Z）都有取货点。</p> <p>宝格丽的产品你可以在T1一号航站楼非申根的B区获得。</p> <p>品牌Wöllhaf的产品在T1一号航站楼非申根B区的“Germany on my Mind”和T1公共区域的“Germany & More”店获得。来自PAX门店的产品您可以在T1一号航站楼公共区域的“That’s Sound”店获得，或者要起飞区域A和Z的Photair 获得。</p> <p>如果您的航班停靠在其他区域，通过联系我们在微信平台的私人导购，他们将会协助您获得产品。</p> </div><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-我什么时候会知道订单已经可以提取？我会收到提取地点的通知吗？">我什么时候会知道订单已经可以提取？我会收到提取地点的通知吗？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>一旦零售商将您订购的货物准备好，您将收到一份提货确认邮件。 在邮件中会告知关于提货地点的详细信息。</p> </div><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-如果我的登机口改变了，取货点也会改变吗？">如果我的登机口改变了，取货点也会改变吗？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>通常情况下取货点不会改变或者根据实时情况微调。只有在停靠的航站楼变更情况下，系统会为您自动取消订单。</p> </div><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-是否有最低消费金额限制？最多可以下单多少个产品？">是否有最低消费金额限制？最多可以下单多少个产品？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>没有最低消费金额限制。如果您在30天内有一个或多个订单，以下限额适用于所有订单。</p> <p>同一烈酒最多只能有24瓶。</p> <p>葡萄酒、起泡酒或香槟酒系列中的同一物品，总共最多60瓶。</p> <p>香水和化妆品系列中的同一物品最多只能有3件。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-我将乘坐航班到达法兰克福机场，我也可以预订商品、落地后取货吗？">我将乘坐航班到达法兰克福机场，我也可以预订商品、落地后取货吗？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p class="text-align-justify">很遗憾，预订服务仅适用于从法兰克福机场乘坐航班出发的旅客。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-我应该在哪里提取预订? 是否有专门的柜台？">我应该在哪里提取预订? 是否有专门的柜台？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>你可以在免税店的服务柜台(Service Counter)提取预订的商品，提货柜台一般设立在距离你登机口最近的免税店内。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-提取预订商品时我需要携带什么？">提取预订商品时我需要携带什么？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>请准备好你的预订单号，便于服务柜台的工作人员查找、核对。另外，你还需要出示有效机票以及护照。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-我需要为提货和支付预留多少时间？是否需要长时间排队等待？">我需要为提货和支付预留多少时间？是否需要长时间排队等待？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>通常情况下，提取预订不需要在结账处排队，而是在专门的服务柜台直接结算，因此所需要的时间远远短于在店铺内选购。不过，我们还是建议你预留一定的时间，以便在付款前仔细核购买的商品。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-我最晚需要什么时候下单预订？">我最晚需要什么时候下单预订？</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p class="text-align-justify">最晚至航班起飞前12个小时，你都可以通过网店或小程序进行预订。</p> </div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" data-testid="h2-我可以委托他人替我提取预订吗?">我可以委托他人替我提取预订吗?</h2><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>可以，委托人需要是与你搭乘相同航班的乘客，并需在服务柜台出示你的预订单号，以供确认。如果你的预订里包含可使用的优惠券，请确保委托提货人在付款时出示优惠券截图，以便扫描。</p> </div></div><div class="CMSRow_row__cAw5U"><div data-testid="cmsElementNavigation"><div class="ScrollSlider_container__UXo8R CMSElementNavigation_container__GgYki"><div class="ScrollSlider_gradient__j5SiD ScrollSlider_left__4_Z0Y" style="opacity:0"></div><div class="ScrollSlider_gradient__j5SiD ScrollSlider_right__rlRAB" style="opacity:0"></div><button class="ScrollSlider_arrow__UWQtL ScrollSlider_left__4_Z0Y" tabindex="-1" aria-label="向左滚动"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28 28" class="Icon_icon__hxc2W ScrollSlider_icon__j4PpQ" aria-hidden="true"><path fill-rule="evenodd" d="M9.414 14 20.707 2.707a1 1 0 1 0-1.414-1.414l-12 12a1 1 0 0 0 0 1.414l12 12a1 1 0 0 0 1.414-1.414L9.414 14z"></path></svg></button><nav class="ScrollSlider_scroller__m0aTk"><div class="ScrollSlider_scrollerInner__5rZ2S"><ol class="ScrollSlider_items__Pu1Uk" id=":R1qbqm:-ScrollSlider" role="menu" tabindex="0"><li class="ScrollSlider_item__jDh1d" role="menuitem"><a href="https://shop.frankfurt-airport.com/zh-CN/page/faq#Bezahlung" class="CMSElementNavigation_item__O_iFP 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xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28 28" class="Icon_icon__hxc2W ScrollSlider_icon__j4PpQ" aria-hidden="true"><path fill-rule="evenodd" d="M18.586 14 7.293 2.707a1 1 0 1 1 1.414-1.414l12 12a1 1 0 0 1 0 1.414l-12 12a1 1 0 0 1-1.414-1.414L18.586 14z"></path></svg></button></div></div><h2 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h2__cpQFl CMSElementHeadline_headline__u8i9t CMSElementHeadline_level2__6iKV1" id="Stornierung" data-testid="h2-退换货">退换货</h2><h3 class="Headline_center__KyNLM Headline_headline___0NwR Headline_h3__86Oaa CMSElementHeadline_headline__u8i9t CMSElementHeadline_level3__laM2U" data-testid="h3-预定完成后我还可以线上修改订单吗？">预定完成后我还可以线上修改订单吗？</h3><div data-testid="textarea" class="CMSElementTextarea_richtext__hQElp Richtext_richText__OQl_C"><p>网上商城Click & Collect的订单发出后不可以线上修改。您只能通过联系我们的客服来修改。</p> </div></div><div class="CMSRow_row__cAw5U"><div data-testid="cmsElementNavigation"><div class="ScrollSlider_container__UXo8R 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