고객센터 | 한국경제

<!DOCTYPE html> <html lang="ko"> <head> <meta charset="UTF-8"> <title>고객센터 | 한국경제</title> <link rel="canonical" href="https://www.hankyung.com/help"> <meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0"> <meta name="robots" content="index,follow"> <meta name="title" content="고객센터"> <meta name="description" content="고객센터, 성공을 부르는 습관 한국경제신문 한경닷컴"> <meta name="author" content="한국경제"> <meta property="og:title" content="고객센터 | 한국경제"> <meta property="og:url" content="https://www.hankyung.com/help"> <meta property="og:type" content="website"> <meta property="og:description" content="고객센터, 성공을 부르는 습관 한국경제신문 한경닷컴"> <meta property="og:site_name" content="hankyung.com"/> <meta property="og:image" content="https://static.hankyung.com/img/logo/logo-news-sns.png"> <meta property="og:image:width" content="200"> <meta property="og:image:height" content="200"> <meta name="twitter:card" 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src="https://hkstatic.hankyung.com/js/ga/googleTagManager.js?v=202503141751" async></script> </head> <body> <div id="wrap" class="wrap main">  <div class="skip_navi"> <a href="#contents">본문 바로가기</a> </div>  <header class="hk-header--simplify"> <div class="header__inner"> <h1 class="logo__area"> <a href="https://www.hankyung.com/" class="logo--hk"> <img src="https://static.hankyung.com/resource/common/img/logo/logo-hk-short-w.svg" alt="한국경제" class="img-logo"> </a> <a href="https://www.hankyung.com/help" class="service__tit"> <span class="txt">고객센터</span> </a> </h1> <div class="hk-header--simplify__gnb"> <div class="inner__scroll"> <ul class="section__gnb--simplify"> <li ><a href="https://www.hankyung.com/help/notice" target="">공지사항</a></li> <li ><a href="https://www.hankyung.com/help/policy" target="">운영정책</a></li> </ul> </div> </div> </div> </header>   <div id="contents" class="contents"> <div class="cont-box search-area"> <div class="layout-inner"> <strong class="main-tit">궁금한 점을 검색해보세요</strong> <div class="search-input-wrap"> <input type="text" class="inp-txt" value="" autocomplete="off" title="고객센터 검색" name="keyword"> <button type="submit" class="btn-search"><span class="blind">검색</span></button> <button type="reset" class="btn-inp-clear"> <span class="myicon-del-circle"></span> <span class="blind">검색어 삭제</span> </button> </div> <div class="keyword-area"> <em class="tit">추천 검색어</em> <ul class="keyword-list"> <li><a href="https://members.hankyung.com/center/faq?cat=6" target="_blank">구독 및 배송</a></li> <li><a href="https://plus.hankyung.com/apps/service.faq" target="_blank">모바일한경</a></li> <li><a href="https://realestate.hankyung.com/mmc" target="_blank">부동산 매물관리</a></li> <li><a href="https://www.hankyung.com/help/search?keyword=로그인">로그인</a></li> <li><a href="https://www.hankyung.com/help/search?keyword=구독">구독</a></li> <li><a href="https://www.hankyung.com/help/search?keyword=배송">배송</a></li> </ul> </div> </div> </div> <div class="layout-inner"> <div class="cont-box notice-area"> <div class="notice-box"> <div class="notice-head"> <em class="tit">공지사항</em> <a href="https://www.hankyung.com/help/notice" class="btn-link">공지 전체보기</a> </div> <div class="main-notice-list"> <a href="https://www.hankyung.com/help/notice/72" class="notice-tit">한국경제 피싱 사이트 주의 및 안전 이용 안내</a> </div> </div> </div>  <div class="cont-box faq-area"> <div class="main-cont-tit"> <p class="tit">도움말을 통해 궁금증을 해결하세요</p> </div> <ul class="main-faq-level1"> <li class="faq-subscription"> <a href="https://members.hankyung.com/center/faq?cat=6" target="_blank"> <strong class="tit">지면신문구독</strong>  </a> </li> <li class="faq-mobilehk"> <a href="https://plus.hankyung.com/apps/service.faq" target="_blank"> <strong class="tit">모바일한경</strong>  </a> </li> <li class="faq-members"> <a href="https://members.hankyung.com/center/faq?cat=7" target="_blank"> <strong class="tit">한경멤버스</strong>  </a> </li> <li class="faq-mmc"> <a href="https://realestate.hankyung.com/mmc/service/notice" target="_blank"> <strong class="tit">한경매물관리</strong>  </a> </li> <li class="faq-eureka"> <a href="https://eureka.hankyung.com/" target="_blank"> <strong class="tit">한경유레카</strong>  </a> </li> <li class="faq-arte"> <a href="https://www.arte.co.kr/faq" target="_blank"> <strong class="tit"><span class="txt-en">arte</span></strong>  </a> </li> </ul> <ul class="main-faq-level2"> <li> <a href="https://www.hankyung.com/help/faq/marketinsight?category_id=9">마켓인사이트</a> </li> <li> <a href="https://www.hankyung.com/help/faq/bioinsight?category_id=5">한경 BIO Insight</a> </li> <li> <a href="https://www.hankyung.com/help/faq/esg?category_id=15">한경ESG</a> </li> <li> <a href="https://www.hankyung.com/help/qna/write?directory=magazine">매거진한경</a> </li> <li> <a href="https://www.hankyung.com/help/faq/sgsg?category_id=6">생글생글</a> </li> <li> <a href="https://www.hankyung.com/help/faq/jrsgsg?category_id=7">주니어 생글생글</a> </li> <li> <a href="https://www.hankyung.com/help/faq/tesat?category_id=8">TESAT</a> </li> <li> <a href="https://company.hankyung.com/dotcom/partnership/advertising/" target="_blank" rel="nofollow">컨텐츠⋅저작권⋅광고</a> </li> <li> <a href="https://www.hankyung.com/help/qna/write?directory=article">기사 제보⋅정정</a> </li> <li> <a href="https://www.hankyung.com/help/faq/webservice?category_id=16">한경닷컴 웹서비스</a> </li> </ul> <div class="help-etc-wrap"> <p class="tit"> 더 도움이 필요하신가요?<br> 1:1 문의로 도와드리겠습니다. </p> <p class="txt-info"> 한국경제 회원 <a href="#" onclick="goLogin(); return false;" class="link-txt">로그인 후 이용</a>해보세요 </p> <div class="select-qna-type"> <div class="select-default"> <select name="select_qna" aria-label="1:1 문의 유형 선택하기" required> <option value="" disabled selected>1:1 문의 유형 선택하기</option> <option value="https://members.hankyung.com/center/contact/subscribe" class="opt" data-target="_blank" data-login="">지면신문 구독 관련</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">지면신문 배송 관련</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">신문 구독 휴독/중지 관련</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">신지면문 결제/환불 관련</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">WSJ</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">모바일한경 이용 및 오류 제보</option> <option value="https://members.hankyung.com/center/contact/subscribe" data-target="_blank" data-login="">한경멤버스</option> <option value="https://realestate.hankyung.com/mmc/service/notice" data-target="_blank" data-login="">한경 네이버부동산 매물관리센터</option> <option value="https://eureka.hankyung.com/my/qna" data-target="_blank" data-login="check">한경유레카</option> <option value="https://www.arte.co.kr/mypage/qna/list" data-target="_blank" data-login="check">arte 아르떼</option> <option value="https://www.hankyung.com/help/qna/write?directory=marketinsight" data-target="" data-login="check">마켓인사이트</option> <option value="https://www.hankyung.com/help/qna/write?directory=bioinsight" data-target="" data-login="check">한경 BIO Insight 구독 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=esg" data-target="" data-login="check">한경 ESG 구독/배송/결제 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=magazine" data-target="" data-login="check">매거진한경</option> <option value="https://www.hankyung.com/help/qna/write?directory=magazine" data-target="" data-login="check">한경 BUSINESS 구독/배송/결제 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=magazine" data-target="" data-login="check">한경 MONEY 구독/배송/결제 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=magazine" data-target="" data-login="check">한경 잡앤조이 구독/배송/결제 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=sgsg" data-target="" data-login="check">생글생글 구독/배송/결제 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=jrsgsg" data-target="" data-login="check">주니어 생글생글 구독/배송/결제/지면보기 관련</option> <option value="https://www.hankyung.com/help/qna/write?directory=tesat" data-target="" data-login="check">TESAT</option> <option value="https://company.hankyung.com/dotcom/partnership/contents/" data-target="" data-login="">저작권 및 콘텐츠 구입 문의</option> <option value="https://company.hankyung.com/dotcom/partnership/business/" data-target="" data-login="">프로모션 및 캠페인 제휴 문의</option> <option value="https://company.hankyung.com/dotcom/partnership/advertising/" data-target="" data-login="">광고 문의</option> <option value="https://www.hankyung.com/help/qna/write?directory=article" data-target="" data-login="check">기사 제보</option> <option value="https://www.hankyung.com/help/qna/write?directory=article" data-target="" data-login="check">기사 정정 및 삭제</option> <option value="https://www.hankyung.com/help/qna/write?directory=webservice" data-target="" data-login="check">한경닷컴 사이트 오류</option> </select> </div> <button type="button" class="btn-qna">바로가기</button> </div> </div> </div>  </div> </div> <script> $(function (){ // 메인 공지사항 롤링 $('.main-notice-list').slick({ vertical: true, autoplay: true, autoplaySpeed: 2500, arrows: false }); // 검색어 삭제버튼 활성/비활성 $('.btn-inp-clear').hide(); $('input[name=keyword]').on('keyup', function(e){ if($(this).val() == '') { $('.btn-inp-clear').hide(); } else { $('.btn-inp-clear').show(); } }) // 검색어 삭제버튼 클릭 $('.btn-inp-clear').on('click', function(){ $("input[name=keyword]").val(""); $("input[name=keyword]").focus(); $(this).hide(); }) // 검색 $(".btn-search").on("click", function(){ if($("input[name=keyword]").val().length < 2) { alert("두 글자 이상 입력해주세요"); return false; } var keyword = $("input[name=keyword]").val(); location.href="https://www.hankyung.com/help/search?keyword="+keyword; }); $("input[name=keyword]").on("keyup", function(e){ if(e.which == 13){ $(".btn-search").trigger("click"); } }); $('.faq-area a').on('click', function(){ HKGATracker.sendGAEvent({ event_name: 'click_event', hk_click_page: '고객센터', hk_click_area: '도움말', hk_click_label: $(this).text().trim() }, false); }); // 바로가기 버튼 클릭 $('.btn-qna').on('click', function(){ let seletcItem = $('select[name=select_qna]').val(); if(seletcItem == "" || seletcItem == null){ return; } // 바로가기 클릭 시 로그인 체크 let login = $('select[name=select_qna]').find("option:selected").data("login"); console.log(login); if(login == 'check'){ // 통합회원 아이디 const hk_token = $.cookie('_hk_token'); //로그인 한 경우 if(hk_token){ let target = $('select[name=select_qna]').find("option:selected").data("target"); if( target == '_blank'){ var openNewWindow = window.open("about:blank"); openNewWindow.location.href = seletcItem; }else{ location.href = seletcItem; } }else{ //로그인 안한 경우 var url = seletcItem; //escape(document.location.href); if( location.host != location.host.replace("stg-", "") ){ var member_domain = 'https://stg-member.hankyung.com'; }else{ var member_domain = 'https://member.hankyung.com'; } location.href = member_domain + '/apps.frame/login?url=' + url; } }else{ let target = $('select[name=select_qna]').find("option:selected").data("target"); console.log(target); if( target == '_blank'){ var openNewWindow = window.open("about:blank"); openNewWindow.location.href = seletcItem; }else{ location.href = seletcItem; } } }) }); function goLogin(){ var url = escape(document.location.href); if( location.host != location.host.replace("stg-", "") ){ var member_domain = 'https://stg-member.hankyung.com'; }else{ var member_domain = 'https://member.hankyung.com'; } location.href = member_domain + '/apps.frame/login?url=' + url; } </script>   <footer class="footer--simplify"> <div class="footer__inner"> <p class="footer-copyright">© 한경닷컴 <span class="txt-en">Corp.</span></p> </div> </footer>  <div class="btn-top-wrap"> <div class="btn-position"> <a href="#wrap" class="btn-top"><span class="blind">상단 바로가기</span></a> </div> </div> </div>  <style> #progressModal{display: none;background-color: #000000;bottom: 0;left: 0;position: fixed;right: 0;top: 0;z-index: 1060;opacity: 0.8;} .lds-roller {display:block;position: fixed;top:50%;left:50%;margin: -38px 0 0 -34px;} .lds-roller div {animation: lds-roller 1.2s cubic-bezier(0.5, 0, 0.5, 1) infinite;transform-origin: 32px 32px;} .lds-roller div:after {content: " ";display: block;position: absolute;width: 6px;height: 6px;border-radius: 50%;background: #fff;margin: -3px 0 0 -3px;} .lds-roller div:nth-child(1) {animation-delay: -0.036s;} .lds-roller div:nth-child(1):after {top: 50px;left: 50px;} .lds-roller div:nth-child(2) {animation-delay: -0.072s;} .lds-roller div:nth-child(2):after {top: 54px;left: 45px;} .lds-roller div:nth-child(3) {animation-delay: -0.108s;} .lds-roller div:nth-child(3):after {top: 57px;left: 39px;} .lds-roller div:nth-child(4) {animation-delay: -0.144s;} .lds-roller div:nth-child(4):after {top: 58px;left: 32px;} .lds-roller div:nth-child(5) {animation-delay: -0.18s;} .lds-roller div:nth-child(5):after {top: 57px;left: 25px;} .lds-roller div:nth-child(6) {animation-delay: -0.216s;} .lds-roller div:nth-child(6):after {top: 54px;left: 19px;} .lds-roller div:nth-child(7) {animation-delay: -0.252s;} .lds-roller div:nth-child(7):after {top: 50px;left: 14px;} .lds-roller div:nth-child(8) {animation-delay: -0.288s;} .lds-roller div:nth-child(8):after {top: 45px;left: 10px;} @keyframes lds-roller { 0% { transform: rotate(0deg); } 100% { transform: rotate(360deg); } } </style> <div id="progressModal"> <div class="lds-roller"> <div></div> <div></div> <div></div> <div></div> <div></div> <div></div> <div></div> <div></div> </div> </div>  </body> </html>

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고객센터 | 한국경제