Strengthening Safety & Quality

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Aircraft","xdm:linkURL":"/defense"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense">Future Long Range Assault Aircraft</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-6bb157a3f0":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-11-06T22:42:01Z","dc:title":"H-47 Chinook","xdm:linkURL":"/defense/ch-47-chinook"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/ch-47-chinook">H-47 Chinook</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-a3026d1596":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:08Z","dc:title":"KC-46A Pegasus Tanker","xdm:linkURL":"/defense/kc-46a-pegasus-tanker"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/kc-46a-pegasus-tanker">KC-46A Pegasus Tanker</a> </li> <li 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data-cmp-data-layer="{"navigation-1f97dab455-item-f723d29d23":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:09Z","dc:title":"P-8","xdm:linkURL":"/defense/p-8-poseidon"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/p-8-poseidon">P-8</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-97dba724e3":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:10Z","dc:title":"Phantom Works","xdm:linkURL":"/defense/phantom-works"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/phantom-works">Phantom Works</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-cbcc9e32ec":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:08Z","dc:title":"Precision Engagement Systems","xdm:linkURL":"/defense/weapons"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/weapons">Precision Engagement Systems</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-ddbd04590d":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:10Z","dc:title":"Strategic Deterrence Systems","xdm:linkURL":"/defense/strategic-deterrence-systems"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/strategic-deterrence-systems">Strategic Deterrence Systems</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-92f1c6bcb9":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-22T21:35:08Z","dc:title":"T-7A Red Hawk","xdm:linkURL":"/defense/t-7a"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/t-7a">T-7A Red 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data-cmp-data-layer="{"navigation-1f97dab455-item-7733bb22c9":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-05-31T23:53:48Z","dc:title":"Airborne Warning & Control System","xdm:linkURL":"/defense/airborne-warning-and-control-system"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/airborne-warning-and-control-system">Airborne Warning & Control System</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-7cd4d00b74":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-10-21T16:42:27Z","dc:title":"XLUUV","xdm:linkURL":"/defense/xluuv"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/defense/xluuv">XLUUV</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-cmp-data-layer="{"navigation-1f97dab455-item-61cbb5bc1f":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-09-27T15:27:58Z","dc:title":"Space","xdm:linkURL":"/space"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/space">Space</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-cmp-data-layer="{"navigation-1f97dab455-item-61cbb5bc1f":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-09-27T15:27:58Z","dc:title":"Space","xdm:linkURL":"/space"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/space">Space Home</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-567c44f83a":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-01-04T03:09:12Z","dc:title":"Artemis","xdm:linkURL":"/content/dam/microsites/static/space/space-launch-system/launch/index.html"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/content/dam/microsites/static/space/space-launch-system/launch/index.html">Artemis</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-92508e7469":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-08-19T22:33:26Z","dc:title":"Boeing Satellites","xdm:linkURL":"/space/boeing-satellites"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/space/boeing-satellites">Boeing Satellites</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" 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data-cmp-data-layer="{"navigation-1f97dab455-item-842a9a64b6":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-09-27T15:27:58Z","dc:title":"Innovation","xdm:linkURL":"/innovation"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/innovation">Innovation</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-cmp-data-layer="{"navigation-1f97dab455-item-842a9a64b6":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-09-27T15:27:58Z","dc:title":"Innovation","xdm:linkURL":"/innovation"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/innovation">Innovation Home</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-f8f74a0033":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-06-01T00:22:40Z","dc:title":"Autonomous 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<li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-f3998214dc":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-11-20T23:18:27Z","dc:title":"Innovation Quarterly","xdm:linkURL":"/innovation/innovation-quarterly"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/innovation/innovation-quarterly">Innovation Quarterly</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-1f97dab455-item-bf84414f93":{"@type":"theboeingcompany/components/navigation/item","repo:modifyDate":"2024-06-01T00:22:37Z","dc:title":"People","xdm:linkURL":"/innovation#anchor1"}}"> <a data-cmp-clickable class="cmp-navigation__item-link" href="/innovation#anchor1">People</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" 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class="cmp-languagenavigation__item-link" href="https://www.boeing.co.uk/" hreflang="en-GB" lang="en-GB" rel="alternate">UK</a> </li> <li class="cmp-languagenavigation__item cmp-languagenavigation__item--countrycode-US cmp-languagenavigation__item--langcode-en-US cmp-languagenavigation__item--level-0 cmp-languagenavigation__item--active" data-cmp-data-layer="{"languagenavigation-356b780f59-item-772885fa61":{"@type":"theboeingcompany/components/languagenavigation/item","repo:modifyDate":"2024-11-06T16:52:13Z","dc:title":"USA","xdm:linkURL":"/strengthening-safety-and-quality"}}"> <a data-cmp-clickable aria-current="page" class="cmp-languagenavigation__item-link" href="https://www.boeing.com" hreflang="en-US" lang="en-US" rel="alternate">USA</a> </li> </ul> </nav> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> <div class="container responsivegrid cmp-container__full-width-subheader aem-GridColumn aem-GridColumn--default--12"> <div id="container-66e111c68d" class="cmp-container"> <div class="hero-teaser teaser hero-teaser-gray-background"> <div id="teaser-42f97aca3c" class="cmp-hero-teaser cmp-teaser" data-cmp-data-layer="{"teaser-42f97aca3c":{"@type":"core/wcm/components/teaser/v2/teaser","repo:modifyDate":"2024-05-24T22:40:47Z","dc:title":"Strengthening Safety & Quality"}}"> <div class="cmp-teaser__image teaser__image-active"> <div data-cmp-is="image" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container_2091943792/hero_teaser.coreimg{.width}.jpeg/1716590447507/quality-safety-hero-1920.jpeg" data-asset-id="e2180307-9be3-4f20-9492-534f21daf402" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/quality-safety-hero-1920.jpg" id="teaser-42f97aca3c-image" data-cmp-data-layer="{"teaser-42f97aca3c-image":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T22:40:47Z","image":{"repo:id":"e2180307-9be3-4f20-9492-534f21daf402","repo:modifyDate":"2024-05-24T22:40:29Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/quality-safety-hero-1920.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container_2091943792/hero_teaser.coreimg.jpeg/1716590447507/quality-safety-hero-1920.jpeg" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="1920" height="644" alt/> </div> </div> <div class="hero-teaser-content-wrapper"> <div class="cmp-teaser__content"> <h1 class="cmp-teaser__title"> Strengthening Safety & Quality </h1> </div> </div> </div> </div> <div class="sticky-anchor-nav"> <div class="cmp-sticky-anchor-nav" data-cmp-is="sticky-header-nav"> <ul class="cmp-sticky-anchor-nav__list"> </ul> </div> </div> <div class="breadcrumb cmp-breadcrumb_dark-background"> </div> </div> </div> <div class="container responsivegrid cmp-container__main-content cmp-container__product-main-content aem-GridColumn aem-GridColumn--default--12"> <div id="container-b018c7d91b" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-fe9715ff27" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 "> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-a2c5d9d92a" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="anchor aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-anchor" id="introduction" data-title="Safety & Quality Plan"> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-4dfbda810c":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T22:44:19Z","dc:title":"Introduction"}}" id="title-4dfbda810c" class="cmp-title"> <h1 class="cmp-title__text">Introduction</h1> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-880534c627":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T22:44:28Z","xdm:text":"<p>On Jan. 5, 2024, one of Boeing’s valued airline partners took off on what should have been a routine flight for the 171 passengers and crew. Shortly after the 737-9 took off, a structural element known as a mid-exit door (MED) plug departed the left side of the airplane, leading to a rapid decompression. The pilots and cabin crew responded with skill and professionalism, bringing the airplane and everyone onboard safely back to the ground.</p>\r\n<p>In the weeks and months following the accident, our team cooperated fully with the U.S. National Transportation Safety Board (NTSB) and the Federal Aviation Administration (FAA) in their investigations. <a name=\"_Hlk168038609\" id=\"_Hlk168038609\"></a><a name=\"_Hlk167964093\" id=\"_Hlk167964093\"></a>The NTSB’s preliminary report noted that it appears four bolts designed to keep the 737-9’s MED plug in place were not installed after the plug was opened in our factory. Boeing leaders acknowledged that we are accountable and cannot allow an event like this to happen with one of our airplanes.</p>\r\n<h2>Our Safety &amp; Quality Plan</h2>\r\n<p>Since January, Boeing took immediate containment actions to ensure the safety of our 737-9s. We also slowed production and took a disciplined look at every facet of our production operations. We listened to our employees, engaged transparently with our regulator, welcomed the findings and recommendations from the FAA's Aircraft Certification, Safety and Accountability Act (ACSAA) panel review, and invited scrutiny from customers and independent experts. Based on that feedback and oversight, we developed a comprehensive plan to strengthen Boeing's safety management, quality assurance and safety culture.</p>\r\n<p>Boeing’s Safety &amp; Quality Plan addresses several improvement areas with actions that generally align to four focus areas: investing in workforce training, simplifying manufacturing plans and processes, eliminating defects, and elevating our safety and quality culture, along with measures to continuously monitor and manage the health of our production system.</p>\r\n<p>We are fully committed to this plan and to continuous improvement, which has helped make commercial aviation the safest mode of transportation. We will work under the FAA's oversight and uphold our responsibility to the flying public to continue delivering safe, high-quality airplanes.</p>\r\n<p>(For a more detailed summary of our Safety &amp; Quality Plan, click below)</p>\r\n"}}" id="text-880534c627" class="cmp-text"> <p>On Jan. 5, 2024, one of Boeing’s valued airline partners took off on what should have been a routine flight for the 171 passengers and crew. Shortly after the 737-9 took off, a structural element known as a mid-exit door (MED) plug departed the left side of the airplane, leading to a rapid decompression. The pilots and cabin crew responded with skill and professionalism, bringing the airplane and everyone onboard safely back to the ground.</p> <p>In the weeks and months following the accident, our team cooperated fully with the U.S. National Transportation Safety Board (NTSB) and the Federal Aviation Administration (FAA) in their investigations. <a name="_Hlk168038609" id="_Hlk168038609"></a><a name="_Hlk167964093" id="_Hlk167964093"></a>The NTSB’s preliminary report noted that it appears four bolts designed to keep the 737-9’s MED plug in place were not installed after the plug was opened in our factory. Boeing leaders acknowledged that we are accountable and cannot allow an event like this to happen with one of our airplanes.</p> <h2>Our Safety & Quality Plan</h2> <p>Since January, Boeing took immediate containment actions to ensure the safety of our 737-9s. We also slowed production and took a disciplined look at every facet of our production operations. We listened to our employees, engaged transparently with our regulator, welcomed the findings and recommendations from the FAA's Aircraft Certification, Safety and Accountability Act (ACSAA) panel review, and invited scrutiny from customers and independent experts. Based on that feedback and oversight, we developed a comprehensive plan to strengthen Boeing's safety management, quality assurance and safety culture.</p> <p>Boeing’s Safety & Quality Plan addresses several improvement areas with actions that generally align to four focus areas: investing in workforce training, simplifying manufacturing plans and processes, eliminating defects, and elevating our safety and quality culture, along with measures to continuously monitor and manage the health of our production system.</p> <p>We are fully committed to this plan and to continuous improvement, which has helped make commercial aviation the safest mode of transportation. We will work under the FAA's oversight and uphold our responsibility to the flying public to continue delivering safe, high-quality airplanes.</p> <p>(For a more detailed summary of our Safety & Quality Plan, click below)</p> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-9fc8f447c1":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-30T23:22:47Z","xdm:text":"<p style=\"text-align: left;\"><strong>Safety &amp; Quality Plan Executive Summary</strong></p>\r\n"}}" id="text-9fc8f447c1" class="cmp-text"> <p style="text-align: left;"><strong>Safety & Quality Plan Executive Summary</strong></p> </div> </div> <div class="button cmp-button__light aem-GridColumn--default--none aem-GridColumn--tablet--4 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--4"> <a id="button-abf010a3a5" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-abf010a3a5":{"@type":"theboeingcompany/components/button","repo:modifyDate":"2024-05-31T00:35:50Z","dc:title":"View Document","xdm:linkURL":"/content/dam/boeing/boeingdotcom/safety/Safety-and-Quality-Plan_Executive%20Summary-5-30-2024.pdf"}}" href="/content/dam/boeing/boeingdotcom/safety/Safety-and-Quality-Plan_Executive%20Summary-5-30-2024.pdf" target="_blank"> <span class="cmp-button__text">View Document</span> </a> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-45ce20d157" class="cmp-spacer" style="margin-top: 20px; margin-bottom: 19px"> </div></div> <div class="brightcoveplayer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-brightcove cmp-brightcove--single" data-cmp-is="brightcove-player" data-video-id="6359368055112" data-player-id="zgcyiKu6s"> <div class="cmp-brightcove--player"> <video-js data-embed="default" controls=""> </video-js> </div> <div class="cmp-brightcove--caption"> Highlighting enhancements throughout 737 MAX Final Assembly </div> <script src="//players.brightcove.net/800000612001/zgcyiKu6s_default/index.min.js"></script> <script src="https://vjs.zencdn.net/8.3.0/video.min.js"></script> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-b8e0cf8d4a" class="cmp-spacer" style="margin-top: 30px; margin-bottom: 29px"> </div></div> <div class="tabs panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="tabs-2164a7a07e" class="cmp-tabs" data-cmp-is="tabs" data-cmp-data-layer="{"tabs-2164a7a07e":{"shownItems":["tabs-2164a7a07e-item-de2ce5d464"],"@type":"theboeingcompany/components/tabs","repo:modifyDate":"2024-05-31T21:51:37Z"}}" data-placeholder-text="false"> <ol role="tablist" class="cmp-tabs__tablist" aria-multiselectable="false"> <li role="tab" id="tabs-2164a7a07e-item-de2ce5d464-tab" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="tabs-2164a7a07e-item-de2ce5d464-tabpanel" tabindex="0" data-cmp-hook-tabs="tab">INVEST IN WORKFORCE TRAINING</li> <li role="tab" id="tabs-2164a7a07e-item-fd999f2de2-tab" class="cmp-tabs__tab" aria-controls="tabs-2164a7a07e-item-fd999f2de2-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">SIMPLIFY PLANS & PROCESSES</li> <li role="tab" id="tabs-2164a7a07e-item-8af5d7ccb1-tab" class="cmp-tabs__tab" aria-controls="tabs-2164a7a07e-item-8af5d7ccb1-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Eliminate non-conformances and supplier defects</li> <li role="tab" id="tabs-2164a7a07e-item-e66c8ddc3e-tab" class="cmp-tabs__tab" aria-controls="tabs-2164a7a07e-item-e66c8ddc3e-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">ELEVATE SAFETY & QUALITY CULTURE</li> </ol> <div id="tabs-2164a7a07e-item-de2ce5d464" role="tabpanel" aria-labelledby="tabs-2164a7a07e-item-de2ce5d464-tab" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabs-2164a7a07e-item-de2ce5d464":{"@type":"theboeingcompany/components/tabs/item","dc:title":"INVEST IN WORKFORCE TRAINING"}}"><div class="container responsivegrid"> <div id="container-de2ce5d464" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="container-13126640dc" class="cmp-container"> <div class="spacer"> <div id="spacer-a55d0ca9a4" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85{.width}.jpeg/1716574891757/intro-image-1.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/intro-image-1.jpg" id="image-090ed8ce2d" data-cmp-data-layer="{"image-090ed8ce2d":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:21:31Z","image":{"repo:id":"2632ca5c-6bb4-46db-8b01-ade48dfbd648","repo:modifyDate":"2024-05-24T18:17:45Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/intro-image-1.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.jpeg/1716574891757/intro-image-1.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.320.jpeg/1716574891757/intro-image-1.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.480.jpeg/1716574891757/intro-image-1.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.600.jpeg/1716574891757/intro-image-1.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.800.jpeg/1716574891757/intro-image-1.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.1024.jpeg/1716574891757/intro-image-1.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.1200.jpeg/1716574891757/intro-image-1.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1/container/image.coreimg.85.1600.jpeg/1716574891757/intro-image-1.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="130" height="130" alt="Invest in Workforce Training icon"/> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn aem-GridColumn--offset--default--0"> <div data-cmp-data-layer="{"text-6cc9e91247":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-06-11T13:46:30Z","xdm:text":"<p><strong>Examples include:</strong></p>\r\n<ul>\r\n<li>Implementing enhancements to training for new manufacturing and quality employees resulting in them receiving up to two more weeks of foundational training, followed by enhanced structured on-the-job training (SOJT).</li>\r\n<li>Added over 300 hours of coursework across multiple skills for new mechanics and inspectors as well as any employee who needs or requests additional training. This material includes new courses on SMS Positive Safety Culture, regulatory and process compliance, critical production skills, and quality-focused topics.</li>\r\n<li>Deployed workplace coaches and peer mentors onto the factory floor to provide oversight and support for mechanics and inspectors.</li>\r\n<li>Implemented enhanced training for existing manufacturing and quality employees to ensure they continue to be proficient with safety, quality, and compliance requirements.</li>\r\n</ul>\r\n"}}" id="text-6cc9e91247" class="cmp-text"> <p><strong>Examples include:</strong></p> <ul> <li>Implementing enhancements to training for new manufacturing and quality employees resulting in them receiving up to two more weeks of foundational training, followed by enhanced structured on-the-job training (SOJT).</li> <li>Added over 300 hours of coursework across multiple skills for new mechanics and inspectors as well as any employee who needs or requests additional training. This material includes new courses on SMS Positive Safety Culture, regulatory and process compliance, critical production skills, and quality-focused topics.</li> <li>Deployed workplace coaches and peer mentors onto the factory floor to provide oversight and support for mechanics and inspectors.</li> <li>Implemented enhanced training for existing manufacturing and quality employees to ensure they continue to be proficient with safety, quality, and compliance requirements.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="tabs-2164a7a07e-item-fd999f2de2" role="tabpanel" aria-labelledby="tabs-2164a7a07e-item-fd999f2de2-tab" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabs-2164a7a07e-item-fd999f2de2":{"@type":"theboeingcompany/components/tabs/item","dc:title":"SIMPLIFY PLANS & PROCESSES"}}"><div class="container responsivegrid"> <div id="container-fd999f2de2" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="container-46352d4f61" class="cmp-container"> <div class="spacer"> <div id="spacer-bc2d0c86a2" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85{.width}.jpeg/1716574880547/intro-image-2.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/intro-image-2.jpg" id="image-f4a68947db" data-cmp-data-layer="{"image-f4a68947db":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:21:20Z","image":{"repo:id":"29c5a47e-992b-44d2-9c8f-1af40985b03c","repo:modifyDate":"2024-05-24T18:17:45Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/intro-image-2.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.jpeg/1716574880547/intro-image-2.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.320.jpeg/1716574880547/intro-image-2.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.480.jpeg/1716574880547/intro-image-2.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.600.jpeg/1716574880547/intro-image-2.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.800.jpeg/1716574880547/intro-image-2.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.1024.jpeg/1716574880547/intro-image-2.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.1200.jpeg/1716574880547/intro-image-2.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_2/container/image.coreimg.85.1600.jpeg/1716574880547/intro-image-2.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="130" height="130" alt="Simplify Plans and Processes icon"/> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn aem-GridColumn--offset--default--0"> <div data-cmp-data-layer="{"text-e076bc1b20":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:21:02Z","xdm:text":"<p><strong>Examples include:</strong></p>\r\n<ul>\r\n<li>Began assessing key Quality Management System (QMS) command media to remove redundancies, eliminate possible contradictions, and create a simpler architecture that is easier to understand, apply and navigate.</li>\r\n<li>Started simplifying and clarifying work instructions to provide mechanics and inspectors ready access to all relevant information for performing their tasks.</li>\r\n<li>Audited the design-build process for critical 737 structures/systems and incorporating the resulting improvements. The design-build audits will be performed on critical structures and systems on all airplane programs.</li>\r\n<li>Introduced mandatory removal training across all programs and tightened restrictions in the Common Manufacturing Execution System (CMES) on who can initiate removals.</li>\r\n<li>Developed specific modifications to company policy and procedures to drive consistency and repeatability in the stamping process and deployed simplified training .</li>\r\n<li>Streamlined IT systems and internal programs to make it easier for mechanics to access drawings online.</li>\r\n</ul>\r\n"}}" id="text-e076bc1b20" class="cmp-text"> <p><strong>Examples include:</strong></p> <ul> <li>Began assessing key Quality Management System (QMS) command media to remove redundancies, eliminate possible contradictions, and create a simpler architecture that is easier to understand, apply and navigate.</li> <li>Started simplifying and clarifying work instructions to provide mechanics and inspectors ready access to all relevant information for performing their tasks.</li> <li>Audited the design-build process for critical 737 structures/systems and incorporating the resulting improvements. The design-build audits will be performed on critical structures and systems on all airplane programs.</li> <li>Introduced mandatory removal training across all programs and tightened restrictions in the Common Manufacturing Execution System (CMES) on who can initiate removals.</li> <li>Developed specific modifications to company policy and procedures to drive consistency and repeatability in the stamping process and deployed simplified training .</li> <li>Streamlined IT systems and internal programs to make it easier for mechanics to access drawings online.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="tabs-2164a7a07e-item-8af5d7ccb1" role="tabpanel" aria-labelledby="tabs-2164a7a07e-item-8af5d7ccb1-tab" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabs-2164a7a07e-item-8af5d7ccb1":{"@type":"theboeingcompany/components/tabs/item","repo:modifyDate":"2024-05-24T17:56:10Z","dc:title":"Eliminate non-conformances and supplier defects"}}"><div class="container responsivegrid"> <div id="container-8af5d7ccb1" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="container-2d98b035c1" class="cmp-container"> <div class="spacer"> <div id="spacer-b0d2f419d6" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85{.width}.jpeg/1716574913007/intro-image-3.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/intro-image-3.jpg" id="image-23b339180f" data-cmp-data-layer="{"image-23b339180f":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:21:53Z","image":{"repo:id":"9663fa14-6047-4220-8d19-3501b90490c9","repo:modifyDate":"2024-05-24T18:17:46Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/intro-image-3.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.jpeg/1716574913007/intro-image-3.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.320.jpeg/1716574913007/intro-image-3.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.480.jpeg/1716574913007/intro-image-3.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.600.jpeg/1716574913007/intro-image-3.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.800.jpeg/1716574913007/intro-image-3.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.1024.jpeg/1716574913007/intro-image-3.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.1200.jpeg/1716574913007/intro-image-3.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573192054/container/image.coreimg.85.1600.jpeg/1716574913007/intro-image-3.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="130" height="130" alt="Eliminate Defects icon"/> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn aem-GridColumn--offset--default--0"> <div data-cmp-data-layer="{"text-88d35ab282":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:50:09Z","xdm:text":"<p><strong>Examples include:</strong></p>\r\n<ul>\r\n<li>Enhancing control plans to reduce Foreign Object Debris (FOD), strengthen management of tools and materials and ensure employees adhere fully to work instructions.</li>\r\n<li>Centralized responsibility for work-in-progress (WIP) racks and enhanced the tracking system for parts and materials to ensure proper labelling and mitigate loss.</li>\r\n<li>Leveraging data analytics and enhancing supplier oversight and collaboration to strengthen the quality of parts coming into Boeing’s factories.</li>\r\n<li>Instituted a new inspection protocol by Boeing personnel of 737 fuselages before they are shipped from our supplier to Boeing’s Renton facility. The initial fuselages shipped under this program have shown up to 80 percent fewer defects per unit.</li>\r\n<li>Implementing similar protocol with suppliers of other parts and assemblies as we tighten the criteria for accepting incoming parts.</li>\r\n</ul>\r\n"}}" id="text-88d35ab282" class="cmp-text"> <p><strong>Examples include:</strong></p> <ul> <li>Enhancing control plans to reduce Foreign Object Debris (FOD), strengthen management of tools and materials and ensure employees adhere fully to work instructions.</li> <li>Centralized responsibility for work-in-progress (WIP) racks and enhanced the tracking system for parts and materials to ensure proper labelling and mitigate loss.</li> <li>Leveraging data analytics and enhancing supplier oversight and collaboration to strengthen the quality of parts coming into Boeing’s factories.</li> <li>Instituted a new inspection protocol by Boeing personnel of 737 fuselages before they are shipped from our supplier to Boeing’s Renton facility. The initial fuselages shipped under this program have shown up to 80 percent fewer defects per unit.</li> <li>Implementing similar protocol with suppliers of other parts and assemblies as we tighten the criteria for accepting incoming parts.</li> </ul> </div> </div> </div> </div> </div> </div> <div id="tabs-2164a7a07e-item-e66c8ddc3e" role="tabpanel" aria-labelledby="tabs-2164a7a07e-item-e66c8ddc3e-tab" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabs-2164a7a07e-item-e66c8ddc3e":{"@type":"theboeingcompany/components/tabs/item","repo:modifyDate":"2024-05-24T17:56:42Z","dc:title":"ELEVATE SAFETY & QUALITY CULTURE"}}"><div class="container responsivegrid"> <div id="container-e66c8ddc3e" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="container-37228a58ec" class="cmp-container"> <div class="spacer"> <div id="spacer-fb07b3ae66" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85{.width}.jpeg/1716574933075/intro-image-4.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/intro-image-4.jpg" id="image-142588533f" data-cmp-data-layer="{"image-142588533f":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:22:13Z","image":{"repo:id":"e7a38b9e-142b-44fc-adb2-5b42ada47a71","repo:modifyDate":"2024-05-24T18:17:46Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/intro-image-4.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.jpeg/1716574933075/intro-image-4.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.320.jpeg/1716574933075/intro-image-4.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.480.jpeg/1716574933075/intro-image-4.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.600.jpeg/1716574933075/intro-image-4.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.800.jpeg/1716574933075/intro-image-4.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.1024.jpeg/1716574933075/intro-image-4.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.1200.jpeg/1716574933075/intro-image-4.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/tabs/item_1716573202053/container/image.coreimg.85.1600.jpeg/1716574933075/intro-image-4.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="130" height="130" alt="Elevate Safety and Quality Culture icon"/> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn aem-GridColumn--offset--default--0"> <div data-cmp-data-layer="{"text-43e658bae9":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:22:08Z","xdm:text":"<p><strong>Examples include:</strong></p>\r\n<ul>\r\n<li>Accelerating deployment and awareness of our Safety Management System (SMS) across our production environment to identify and mitigate product safety hazards</li>\r\n<li>Encouraging our team to use our ‘Speak Up’ portal to raise, report and mitigate potential hazards. Promotion of the tool has resulted in a more than 500% increase in submissions during the first two months of 2024 compared to the same period in 2023.</li>\r\n<li>Re-launching Employee Involvement teams to conduct weekly problem-solving sessions and review employee ideas for improving the production system at the working level.</li>\r\n<li>Launched a “move ready” process where 737 airplanes may not move to the next factory position until identified build milestones are completed – unless a Safety Risk Assessment (SRA) is conducted, and a mitigation plan is in place. This process will deploy across the other airplane programs in the future.</li>\r\n<li>Conducted Quality Stand Downs across more than 20 Commercial Airplanes sites, where more than 70,000 employees shared ideas, concerns and suggestions for improving safety and quality.</li>\r\n<li>Integrating our Safety Management System (SMS) and Quality Management System (QMS) such as implementing SMS triggers and enhanced safety review boards into the QMS to better identify production safety risks, track those risks and drive mitigating action.</li>\r\n</ul>\r\n"}}" id="text-43e658bae9" class="cmp-text"> <p><strong>Examples include:</strong></p> <ul> <li>Accelerating deployment and awareness of our Safety Management System (SMS) across our production environment to identify and mitigate product safety hazards</li> <li>Encouraging our team to use our ‘Speak Up’ portal to raise, report and mitigate potential hazards. Promotion of the tool has resulted in a more than 500% increase in submissions during the first two months of 2024 compared to the same period in 2023.</li> <li>Re-launching Employee Involvement teams to conduct weekly problem-solving sessions and review employee ideas for improving the production system at the working level.</li> <li>Launched a “move ready” process where 737 airplanes may not move to the next factory position until identified build milestones are completed – unless a Safety Risk Assessment (SRA) is conducted, and a mitigation plan is in place. This process will deploy across the other airplane programs in the future.</li> <li>Conducted Quality Stand Downs across more than 20 Commercial Airplanes sites, where more than 70,000 employees shared ideas, concerns and suggestions for improving safety and quality.</li> <li>Integrating our Safety Management System (SMS) and Quality Management System (QMS) such as implementing SMS triggers and enhanced safety review boards into the QMS to better identify production safety risks, track those risks and drive mitigating action.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-b4858a2f87" class="cmp-container"> <div class="spacer"> <div id="spacer-ed7a9c84d2" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="title"> <div data-cmp-data-layer="{"title-a7c57e55f0":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-30T23:23:10Z","dc:title":"Key Performance Indicators (KPIs)"}}" id="title-a7c57e55f0" class="cmp-title"> <h1 class="cmp-title__text">Key Performance Indicators (KPIs)</h1> </div> </div> <div class="text"> <div data-cmp-data-layer="{"text-e1ce7c3e9c":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-11-06T16:51:58Z","xdm:text":"<p>A significant component of our Safety &amp; Quality Plan is the identification of six key performance indicators (KPIs) focused on safety and production health:</p>\r\n<ul>\r\n<li><strong>Employee proficiency</strong> measures share of employees who are deemed proficient in core skills.</li>\r\n<li><strong>Notice of Escape (NoE)</strong> measures time performing rework in Boeing’s QMS to address non-conforming work from Boeing Fabrication and external suppliers.</li>\r\n<li><strong>Supplier shortages</strong> measures shortages per day from Boeing Fabrication and external suppliers.</li>\r\n<li><strong>Rework hours per airplane</strong> measures time spent performing rework in Boeing’s Final Assembly facilities.</li>\r\n<li><strong>Travelers at factory</strong> rollout measures unfinished jobs traveling from Final Assembly.</li>\r\n<li><strong>Ticketing performance</strong> measures quality escapes per ticketed airplane prior to delivery.</li>\r\n</ul>\r\n<p>Each KPI also has defined criteria that will trigger corrective action and SMS risk monitoring.</p>\r\n<p>The KPIs have been established and operationalized across BCA programs. These KPIs will provide real-time insights into production system health, enabling the Company to identify and remediate potential quality and safety hazards before they fully mature. They also will aid in monitoring tangible improvements from the Product Safety and Quality Plan and ultimately serve as an important indicator of system readiness for potential future rate increases.</p>\r\n"}}" id="text-e1ce7c3e9c" class="cmp-text"> <p>A significant component of our Safety & Quality Plan is the identification of six key performance indicators (KPIs) focused on safety and production health:</p> <ul> <li><strong>Employee proficiency</strong> measures share of employees who are deemed proficient in core skills.</li> <li><strong>Notice of Escape (NoE)</strong> measures time performing rework in Boeing’s QMS to address non-conforming work from Boeing Fabrication and external suppliers.</li> <li><strong>Supplier shortages</strong> measures shortages per day from Boeing Fabrication and external suppliers.</li> <li><strong>Rework hours per airplane</strong> measures time spent performing rework in Boeing’s Final Assembly facilities.</li> <li><strong>Travelers at factory</strong> rollout measures unfinished jobs traveling from Final Assembly.</li> <li><strong>Ticketing performance</strong> measures quality escapes per ticketed airplane prior to delivery.</li> </ul> <p>Each KPI also has defined criteria that will trigger corrective action and SMS risk monitoring.</p> <p>The KPIs have been established and operationalized across BCA programs. These KPIs will provide real-time insights into production system health, enabling the Company to identify and remediate potential quality and safety hazards before they fully mature. They also will aid in monitoring tangible improvements from the Product Safety and Quality Plan and ultimately serve as an important indicator of system readiness for potential future rate increases.</p> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-03a1a9b903" class="cmp-container"> <div class="anchor"> <div class="cmp-anchor" id="acsaa" data-title="ACSAA"> </div> </div> <div class="spacer"> <div id="spacer-2c60ac66d9" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="title"> <div data-cmp-data-layer="{"title-6b9d736859":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-30T16:20:52Z","dc:title":"Aircraft Certification, Safety, and Accountability Act (ACSAA)"}}" id="title-6b9d736859" class="cmp-title"> <h1 class="cmp-title__text">Aircraft Certification, Safety, and Accountability Act (ACSAA)</h1> </div> </div> <div class="text"> <div data-cmp-data-layer="{"text-45108e2061":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:24:39Z","xdm:text":"<p>In line with the plan above, we have developed detailed plans and deliverables for each recommendation from the FAA’s Expert Review Panel, which was convened per the Aircraft Certification, Safety, and Accountability Act (ACSAA) of 2020. We have already adopted some of the panel’s recommendations and are working to implement the rest to enhance Boeing’s safety culture, our Safety Management System (SMS), Quality Management System (QMS), and Organization Designation Authorization (ODA). Our actions fall in the following areas </p>\r\n"}}" id="text-45108e2061" class="cmp-text"> <p>In line with the plan above, we have developed detailed plans and deliverables for each recommendation from the FAA’s Expert Review Panel, which was convened per the Aircraft Certification, Safety, and Accountability Act (ACSAA) of 2020. We have already adopted some of the panel’s recommendations and are working to implement the rest to enhance Boeing’s safety culture, our Safety Management System (SMS), Quality Management System (QMS), and Organization Designation Authorization (ODA). Our actions fall in the following areas </p> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-0813592e9b" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-0813592e9b":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-30T16:23:17Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-0813592e9b-item-db26bac175":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Safety culture"}}" id="accordion-0813592e9b-item-db26bac175"> <h3 class="cmp-accordion__header"> <button id="accordion-0813592e9b-item-db26bac175-button" class="cmp-accordion__button" type="button" aria-controls="accordion-0813592e9b-item-db26bac175-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Safety culture</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-0813592e9b-item-db26bac175-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-0813592e9b-item-db26bac175-button"><div class="container responsivegrid"> <div id="container-db26bac175" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-02a11c6e81":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:24:59Z","xdm:text":"<p>Taking actions to deepen leadership and employee alignment to a positive safety culture, conducting improved safety culture assessments, and enhancing safety training and reporting mechanisms. These actions focus on simplifying employee guidance and ensuring employees understand their part in Boeing’s safety culture.</p>\r\n"}}" id="text-02a11c6e81" class="cmp-text"> <p>Taking actions to deepen leadership and employee alignment to a positive safety culture, conducting improved safety culture assessments, and enhancing safety training and reporting mechanisms. These actions focus on simplifying employee guidance and ensuring employees understand their part in Boeing’s safety culture.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-0813592e9b-item-56f7894a9c":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Safety Management System (SMS)"}}" id="accordion-0813592e9b-item-56f7894a9c"> <h3 class="cmp-accordion__header"> <button id="accordion-0813592e9b-item-56f7894a9c-button" class="cmp-accordion__button" type="button" aria-controls="accordion-0813592e9b-item-56f7894a9c-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Safety Management System (SMS)</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-0813592e9b-item-56f7894a9c-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-0813592e9b-item-56f7894a9c-button"><div class="container responsivegrid"> <div id="container-56f7894a9c" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-a2d0d89316":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:25:18Z","xdm:text":"<p>In addition to the actions on SMS as noted above, we are taking steps to reinforce the understanding of SMS’s basic pillars and each employee’s role in implementing the SMS, and to implement additional safety metrics and spread awareness of those metrics throughout the workforce.</p>\r\n"}}" id="text-a2d0d89316" class="cmp-text"> <p>In addition to the actions on SMS as noted above, we are taking steps to reinforce the understanding of SMS’s basic pillars and each employee’s role in implementing the SMS, and to implement additional safety metrics and spread awareness of those metrics throughout the workforce.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-0813592e9b-item-d0ab5435c4":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Organization Designation Authorization (ODA)"}}" id="accordion-0813592e9b-item-d0ab5435c4"> <h3 class="cmp-accordion__header"> <button id="accordion-0813592e9b-item-d0ab5435c4-button" class="cmp-accordion__button" type="button" aria-controls="accordion-0813592e9b-item-d0ab5435c4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Organization Designation Authorization (ODA)</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-0813592e9b-item-d0ab5435c4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-0813592e9b-item-d0ab5435c4-button"><div class="container responsivegrid"> <div id="container-d0ab5435c4" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-6daf24e337":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:25:31Z","xdm:text":"<p>Continuing efforts to strengthen Boeing’s ODA system to foster greater independence, advocacy, and recognition. These efforts build off the success of the Company’s recent restructuring of the Engineering Unit Member organization. Ongoing initiatives in this area include further restructuring the ODA management system, enhancing support for unit members at small and remote sites, and implementing additional changes to address interference and retaliation concerns.</p>\r\n"}}" id="text-6daf24e337" class="cmp-text"> <p>Continuing efforts to strengthen Boeing’s ODA system to foster greater independence, advocacy, and recognition. These efforts build off the success of the Company’s recent restructuring of the Engineering Unit Member organization. Ongoing initiatives in this area include further restructuring the ODA management system, enhancing support for unit members at small and remote sites, and implementing additional changes to address interference and retaliation concerns.</p> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-0813592e9b-item-24c4149d04":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Human factors and pilot input"}}" id="accordion-0813592e9b-item-24c4149d04"> <h3 class="cmp-accordion__header"> <button id="accordion-0813592e9b-item-24c4149d04-button" class="cmp-accordion__button" type="button" aria-controls="accordion-0813592e9b-item-24c4149d04-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Human factors and pilot input</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-0813592e9b-item-24c4149d04-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-0813592e9b-item-24c4149d04-button"><div class="container responsivegrid"> <div id="container-24c4149d04" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-2ef10d45e4":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:25:51Z","xdm:text":"<p>Implementing initiatives to elevate and enhance the influence of the discipline of human factors, such as the creation of an enterprise-wide Human Factors Chief Engineer position, and to increase the voice of pilots in design decisions.&nbsp; </p>\r\n"}}" id="text-2ef10d45e4" class="cmp-text"> <p>Implementing initiatives to elevate and enhance the influence of the discipline of human factors, such as the creation of an enterprise-wide Human Factors Chief Engineer position, and to increase the voice of pilots in design decisions. </p> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="anchor aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-anchor" id="latest-updates" data-title="Latest Updates"> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-c689780099" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-17cc814d8a":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-22T18:03:48Z","dc:title":"Latest Updates"}}" id="title-17cc814d8a" class="cmp-title"> <h1 class="cmp-title__text">Latest Updates</h1> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-3b550fbaa8" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-3b550fbaa8":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-08-23T16:39:53Z"}}" data-cmp-single-expansion data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-7110ce9abd":{"@type":"theboeingcompany/components/accordion/item","dc:title":"August 8, 2024: A Message from CEO Kelly Ortberg to Boeing Employees: Our Work Together Begins"}}" id="accordion-3b550fbaa8-item-7110ce9abd"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-7110ce9abd-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-7110ce9abd-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">August 8, 2024: A Message from CEO Kelly Ortberg to Boeing Employees: Our Work Together Begins</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-7110ce9abd-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-7110ce9abd-button"><div class="container responsivegrid"> <div id="container-7110ce9abd" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-a34d2a6ed0":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-08-22T23:22:13Z","xdm:text":"<p style=\"text-align: center;\"><em>***Boeing President and CEO Kelly Ortberg shared the following message with all employees***</em></p>\r\n<p>Team,</p>\r\n<p>I can’t tell you how proud and excited I am to be a member of the Boeing team. While we clearly have a lot of work to do in restoring trust, I’m confident that working together, we will return the company to be the industry leader we all expect.</p>\r\n<p>Restoring trust starts with meeting our commitments -- whether that’s building high quality, safe commercial aircraft, delivering on defense and space products that allow our customers to meet their mission, or servicing our products to keep our customers running 24/7. It also means meeting our commitments to each other and working collaboratively across Boeing to meet our goals. People’s lives depend on what we do every day, and we must keep that top of mind with every decision we make.</p>\r\n<p>Because what we do is complex, I firmly believe that we need to get closer to the production lines and development programs across the company. I plan to be based in Seattle so that I can be close to the commercial airplane programs. In fact, I’ll be on the factory floor in Renton today, talking with employees and learning about challenges we need to overcome, while also reviewing our safety and quality plans. Soon I’ll be visiting many of our sites and I look forward to meeting with teammates around the world.</p>\r\n<p>In speaking with our customers and industry partners leading up to today, I can tell you that without exception, everyone wants us to succeed. In many cases, they NEED us to succeed.&nbsp; This is a great foundation for us to build upon.</p>\r\n<p>I will be transparent with you every step of the way, sharing news on progress as well as where we must do things better. You’ll begin to see routine report outs from me through email and our BNN channel, giving you timely updates of what I’m seeing and hearing on the ground from our teammates and our stakeholders.</p>\r\n<p>Throughout my career in aerospace over the last three decades, I have had the pleasure to work with The Boeing Company and I’ve always been impressed with the great employees here. We have what it takes to win, and I’m committed to working with you to focus the company in a way that makes us all proud to be a part of Boeing.</p>\r\n<p>Thanks for your support and I’m excited to dig in!</p>\r\n<p>Best,</p>\r\n<p><em>Kelly</em></p>\r\n"}}" id="text-a34d2a6ed0" class="cmp-text"> <p style="text-align: center;"><em>***Boeing President and CEO Kelly Ortberg shared the following message with all employees***</em></p> <p>Team,</p> <p>I can’t tell you how proud and excited I am to be a member of the Boeing team. While we clearly have a lot of work to do in restoring trust, I’m confident that working together, we will return the company to be the industry leader we all expect.</p> <p>Restoring trust starts with meeting our commitments -- whether that’s building high quality, safe commercial aircraft, delivering on defense and space products that allow our customers to meet their mission, or servicing our products to keep our customers running 24/7. It also means meeting our commitments to each other and working collaboratively across Boeing to meet our goals. People’s lives depend on what we do every day, and we must keep that top of mind with every decision we make.</p> <p>Because what we do is complex, I firmly believe that we need to get closer to the production lines and development programs across the company. I plan to be based in Seattle so that I can be close to the commercial airplane programs. In fact, I’ll be on the factory floor in Renton today, talking with employees and learning about challenges we need to overcome, while also reviewing our safety and quality plans. Soon I’ll be visiting many of our sites and I look forward to meeting with teammates around the world.</p> <p>In speaking with our customers and industry partners leading up to today, I can tell you that without exception, everyone wants us to succeed. In many cases, they NEED us to succeed. This is a great foundation for us to build upon.</p> <p>I will be transparent with you every step of the way, sharing news on progress as well as where we must do things better. You’ll begin to see routine report outs from me through email and our BNN channel, giving you timely updates of what I’m seeing and hearing on the ground from our teammates and our stakeholders.</p> <p>Throughout my career in aerospace over the last three decades, I have had the pleasure to work with The Boeing Company and I’ve always been impressed with the great employees here. We have what it takes to win, and I’m committed to working with you to focus the company in a way that makes us all proud to be a part of Boeing.</p> <p>Thanks for your support and I’m excited to dig in!</p> <p>Best,</p> <p><em>Kelly</em></p> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-d7538325aa":{"@type":"theboeingcompany/components/accordion/item","dc:title":"June 18, 2024: Boeing CEO testimony before U.S. Senate Subcommittee"}}" id="accordion-3b550fbaa8-item-d7538325aa"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-d7538325aa-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-d7538325aa-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">June 18, 2024: Boeing CEO testimony before U.S. Senate Subcommittee</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-d7538325aa-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-d7538325aa-button"><div class="container responsivegrid"> <div id="container-d7538325aa" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-6499c5e3df":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-06-18T19:30:35Z","xdm:text":"<p>Boeing's President and CEO Dave Calhoun testified before the U.S. Senate Committee on Homeland Security and Governmental Affairs Permanent Subcommittee on Investigations.</p>\r\n<p><a href=\"https://boeing.mediaroom.com/news-releases-statements?item=131438\" target=\"_blank\">Read the testimony as prepared</a><br>\r\n</p>\r\n"}}" id="text-6499c5e3df" class="cmp-text"> <p>Boeing's President and CEO Dave Calhoun testified before the U.S. Senate Committee on Homeland Security and Governmental Affairs Permanent Subcommittee on Investigations.</p> <p><a href="https://boeing.mediaroom.com/news-releases-statements?item=131438" target="_blank">Read the testimony as prepared</a><br /> </p> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-f6638b064a":{"@type":"theboeingcompany/components/accordion/item","dc:title":"May 30, 2024: Company leaders issue statements on FAA review of Safety & Quality Plan"}}" id="accordion-3b550fbaa8-item-f6638b064a"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-f6638b064a-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-f6638b064a-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">May 30, 2024: Company leaders issue statements on FAA review of Safety & Quality Plan</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-f6638b064a-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-f6638b064a-button"><div class="container responsivegrid"> <div id="container-f6638b064a" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-da13ed24d4":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-30T19:26:21Z","xdm:text":"<p><p><strong>Statement from Dave Calhoun, President and CEO, Boeing:&nbsp;</strong>“After the Jan. 5 accident involving a 737 airplane, we took immediate containment and mitigation actions to ensure airplane safety. We also made the decision to slow production as we took a hard look across every facet of our operations. We listened to our employees, engaged transparently with our regulator, welcomed the findings and recommendations from the FAA’s ACSAA panel review, and invited scrutiny from customers and independent experts. Based on that feedback and oversight, today we presented to the FAA our comprehensive plan to strengthen our safety management, quality system, safety culture and ODA responsibilities.</p>\r\n<p>Many of these actions are underway and our team is committed to executing on each element of the plan. It is through this continuous learning and improvement process that our industry has made commercial aviation the safest mode of transportation. The actions we are taking today will further strengthen that foundation.</p>\r\n<p>We thank Administrator Whitaker and the FAA team for their feedback today and we will continue to work under their oversight as we move forward.”</p>\r\n</p>\r\n<p><p><strong>Statement from Stephanie Pope, President and CEO, Commercial Airplanes: </strong>“Our plan is built on the feedback of our employees who know best how to design, build and deliver safe, high-quality airplanes. We also incorporated the requirements and feedback from our regulator and welcomed the recommendations from our customers and industry experts.</p>\r\n<p>Based on that feedback, our roadmap includes major investments to expand and enhance workforce training, simplify manufacturing plans and processes, eliminate defects at the source, and elevate our safety and quality culture, along with specific measures to monitor and manage the health of our production system. &nbsp;</p>\r\n<p>We are confident in the plan that we have put forward and are committed to continuously improving. We will work under the FAA’s oversight and uphold our responsibility to the flying public to continue delivering safe, high-quality airplanes. We are also grateful for our customers’ patience as we implement this plan and return to predictable deliveries.”</p>\r\n</p>\r\n"}}" id="text-da13ed24d4" class="cmp-text"> <p></p><p><strong>Statement from Dave Calhoun, President and CEO, Boeing: </strong>“After the Jan. 5 accident involving a 737 airplane, we took immediate containment and mitigation actions to ensure airplane safety. We also made the decision to slow production as we took a hard look across every facet of our operations. We listened to our employees, engaged transparently with our regulator, welcomed the findings and recommendations from the FAA’s ACSAA panel review, and invited scrutiny from customers and independent experts. Based on that feedback and oversight, today we presented to the FAA our comprehensive plan to strengthen our safety management, quality system, safety culture and ODA responsibilities.</p> <p>Many of these actions are underway and our team is committed to executing on each element of the plan. It is through this continuous learning and improvement process that our industry has made commercial aviation the safest mode of transportation. The actions we are taking today will further strengthen that foundation.</p> <p>We thank Administrator Whitaker and the FAA team for their feedback today and we will continue to work under their oversight as we move forward.”</p> <p></p> <p></p><p><strong>Statement from Stephanie Pope, President and CEO, Commercial Airplanes: </strong>“Our plan is built on the feedback of our employees who know best how to design, build and deliver safe, high-quality airplanes. We also incorporated the requirements and feedback from our regulator and welcomed the recommendations from our customers and industry experts.</p> <p>Based on that feedback, our roadmap includes major investments to expand and enhance workforce training, simplify manufacturing plans and processes, eliminate defects at the source, and elevate our safety and quality culture, along with specific measures to monitor and manage the health of our production system. </p> <p>We are confident in the plan that we have put forward and are committed to continuously improving. We will work under the FAA’s oversight and uphold our responsibility to the flying public to continue delivering safe, high-quality airplanes. We are also grateful for our customers’ patience as we implement this plan and return to predictable deliveries.”</p> <p></p> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-7ddc318e52":{"@type":"theboeingcompany/components/accordion/item","dc:title":"May 30, 2024: Commercial Airplanes CEO sends message to employees following FAA review of Safety & Quality Plan"}}" id="accordion-3b550fbaa8-item-7ddc318e52"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-7ddc318e52-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-7ddc318e52-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">May 30, 2024: Commercial Airplanes CEO sends message to employees following FAA review of Safety & Quality Plan</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-7ddc318e52-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-7ddc318e52-button"><div class="container responsivegrid"> <div id="container-7ddc318e52" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-eb6543b70b":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-30T18:59:05Z","xdm:text":"<p style=\"text-align: center;\"><em>***This message is to all Commercial Airplanes employees.***</em></p>\r\n<p>Team,<br>\r\n<br>\r\nOn January 5, a mid-exit door plug departed one of our 737-9 airplanes mid-flight because of a quality escape that occurred in our factory. We immediately took actions to contain that risk to ensure an accident like that does not happen again. In the months since, we have slowed production to examine every aspect of our airplane production system and develop actions to strengthen our safety management, quality system and safety culture. Today, we submitted a comprehensive action plan to the U.S. Federal Aviation Administration.<br>\r\n<br>\r\nAs we shared during our All-Team Meeting last month, our Safety &amp; Quality Plan is built on your feedback, along with recommendations from an FAA industry panel, our customers and industry experts, all under the requirements and oversight of our regulator.<br>\r\n<br>\r\nOur plan includes actions that fit within four categories with specific measurements to continuously manage the health of our production system.</p>\r\n<ul>\r\n<li>Invest in workforce training</li>\r\n<li>Simplify plans and processes</li>\r\n<li>Eliminate defects</li>\r\n<li>Elevate safety and quality culture</li>\r\n</ul>\r\n<p>Many of these actions are underway, again powered by your engagement and feedback:<br>\r\n&nbsp;</p>\r\n<table width=\"75%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\r\n<tbody><tr><th width=\"252\" valign=\"top\"><p>You said</p>\r\n</th>\r\n<th width=\"372\" valign=\"top\"><p>We did</p>\r\n</th>\r\n</tr><tr><td width=\"252\" valign=\"top\"><p>Investments in training<br>\r\n&nbsp;</p>\r\n</td>\r\n<td width=\"372\" valign=\"top\"><p>✔&nbsp; Added ~300 hours of training material<br>\r\n✔&nbsp; Deployed workplace coaches and peer trainers onto the production lines</p>\r\n</td>\r\n</tr><tr><td width=\"252\" valign=\"top\"><p>Simplification<br>\r\n&nbsp;</p>\r\n</td>\r\n<td width=\"372\" valign=\"top\"><p>✔&nbsp; Cut the steps it takes to access build plans<br>\r\n✔ &nbsp;Began simplifying 400 quality-related command media to remove redundancies, contradictions<br>\r\n✔&nbsp; Cleared more time for managers to spend on factory floor through fewer meetings, tasks</p>\r\n</td>\r\n</tr><tr><td width=\"252\" valign=\"top\"><p>Eliminate defects<br>\r\n&nbsp;</p>\r\n</td>\r\n<td width=\"372\" valign=\"top\"><p>✔&nbsp; Implemented quality inspection and approval of 737 fuselages before shipment from supplier<br>\r\n✔&nbsp; Re-established daily compliance sweeps</p>\r\n</td>\r\n</tr><tr><td width=\"252\" valign=\"top\"><p>Safety and quality culture<br>\r\n&nbsp;</p>\r\n</td>\r\n<td width=\"372\" valign=\"top\"><p>✔&nbsp; Pilot program to make sure airplanes are “move ready” as way to manage traveled work<br>\r\n✔&nbsp; Re-launched Employee Involvement Teams<br>\r\n✔&nbsp; Ordered ~7,500 pieces of tooling and equipment</p>\r\n</td>\r\n</tr></tbody></table>\r\n<p><br>\r\nThis is a journey, and we will keep taking action. It is through continuous learning and improvement that our industry has made commercial aviation the safest mode of transportation. We are committed to continuously improve as we build our Boeing, working every day to deliver airplanes to our customers that are safe, high-quality and on-time.<br>\r\n<br>\r\nPlease continue to speak up, and we will work the issues and share updates. We will succeed as a team and execute with safety, quality, and compliance in everything we do.<br>\r\n<br>\r\nStephanie</p>\r\n"}}" id="text-eb6543b70b" class="cmp-text"> <p style="text-align: center;"><em>***This message is to all Commercial Airplanes employees.***</em></p> <p>Team,<br /> <br /> On January 5, a mid-exit door plug departed one of our 737-9 airplanes mid-flight because of a quality escape that occurred in our factory. We immediately took actions to contain that risk to ensure an accident like that does not happen again. In the months since, we have slowed production to examine every aspect of our airplane production system and develop actions to strengthen our safety management, quality system and safety culture. Today, we submitted a comprehensive action plan to the U.S. Federal Aviation Administration.<br /> <br /> As we shared during our All-Team Meeting last month, our Safety & Quality Plan is built on your feedback, along with recommendations from an FAA industry panel, our customers and industry experts, all under the requirements and oversight of our regulator.<br /> <br /> Our plan includes actions that fit within four categories with specific measurements to continuously manage the health of our production system.</p> <ul> <li>Invest in workforce training</li> <li>Simplify plans and processes</li> <li>Eliminate defects</li> <li>Elevate safety and quality culture</li> </ul> <p>Many of these actions are underway, again powered by your engagement and feedback:<br /> </p> <table width="75%" cellspacing="0" cellpadding="0" border="0"> <tbody><tr><th width="252" valign="top"><p>You said</p> </th> <th width="372" valign="top"><p>We did</p> </th> </tr><tr><td width="252" valign="top"><p>Investments in training<br /> </p> </td> <td width="372" valign="top"><p>✔ Added ~300 hours of training material<br /> ✔ Deployed workplace coaches and peer trainers onto the production lines</p> </td> </tr><tr><td width="252" valign="top"><p>Simplification<br /> </p> </td> <td width="372" valign="top"><p>✔ Cut the steps it takes to access build plans<br /> ✔ Began simplifying 400 quality-related command media to remove redundancies, contradictions<br /> ✔ Cleared more time for managers to spend on factory floor through fewer meetings, tasks</p> </td> </tr><tr><td width="252" valign="top"><p>Eliminate defects<br /> </p> </td> <td width="372" valign="top"><p>✔ Implemented quality inspection and approval of 737 fuselages before shipment from supplier<br /> ✔ Re-established daily compliance sweeps</p> </td> </tr><tr><td width="252" valign="top"><p>Safety and quality culture<br /> </p> </td> <td width="372" valign="top"><p>✔ Pilot program to make sure airplanes are “move ready” as way to manage traveled work<br /> ✔ Re-launched Employee Involvement Teams<br /> ✔ Ordered ~7,500 pieces of tooling and equipment</p> </td> </tr></tbody></table> <p><br /> This is a journey, and we will keep taking action. It is through continuous learning and improvement that our industry has made commercial aviation the safest mode of transportation. We are committed to continuously improve as we build our Boeing, working every day to deliver airplanes to our customers that are safe, high-quality and on-time.<br /> <br /> Please continue to speak up, and we will work the issues and share updates. We will succeed as a team and execute with safety, quality, and compliance in everything we do.<br /> <br /> Stephanie</p> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-2615dd46b8":{"@type":"theboeingcompany/components/accordion/item","repo:modifyDate":"2024-05-23T19:27:52Z","dc:title":"May 23, 2024: Boeing providing more training to strengthen safety and quality"}}" id="accordion-3b550fbaa8-item-2615dd46b8"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-2615dd46b8-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-2615dd46b8-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">May 23, 2024: Boeing providing more training to strengthen safety and quality</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-2615dd46b8-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-2615dd46b8-button"><div class="container responsivegrid"> <div id="container-2615dd46b8" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-f5c2ae4dd2":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-23T19:27:28Z","xdm:text":"<p>In late February, we paused training for our new Manufacturing and Quality hires for about six weeks to assess how we could better prepare teammates. We then made substantial improvements to our training program based on feedback from employees, the FAA, as well as a review of industry best practices.</p>\r\n<p>Here are some of the changes we’ve made for employees across Commercial Airplanes:</p>\r\n<p><strong>Expanded workforce training and proficiency</strong></p>\r\n<p>New hires in Manufacturing and Quality continue to start in our Foundational Training Centers. Now, each new employee receives 10 to 14 weeks of foundational skills training before moving to the production floor, which is one to two weeks more on average per teammate. We provide more time and support for those who need it.</p>\r\n<p>New hires are then paired with a workplace coach or peer trainer on the factory floor for structured on-the-job training (SOJT) and won’t work on their own until they demonstrate established proficiency measures.</p>\r\n<p>Teammates already on the production floor prior to these improvements are required to take proficiency assessments.</p>\r\n<p><strong>Investments in training</strong></p>\r\n<p>We’re transitioning to a digital record-keeping platform for new employees. This paperless system helps trainees track and formally document their progress while allowing leaders to verify who’s ready for a particular job and who needs more attention and training.</p>\r\n<p>In our Renton Foundational Training Center, we installed a section of 737 fuselage for employees to practice various skills including wiring installation and identifying potential defects.</p>\r\n<p>“All of these changes together are building relationships and a support network, so that employees are more able to ask for help, having a system surrounding them to help them through the training process.” <strong>— Kim Pastega, vice president of Commercial Airplane Manufacturing &amp; Safety</strong></p>\r\n"}}" id="text-f5c2ae4dd2" class="cmp-text"> <p>In late February, we paused training for our new Manufacturing and Quality hires for about six weeks to assess how we could better prepare teammates. We then made substantial improvements to our training program based on feedback from employees, the FAA, as well as a review of industry best practices.</p> <p>Here are some of the changes we’ve made for employees across Commercial Airplanes:</p> <p><strong>Expanded workforce training and proficiency</strong></p> <p>New hires in Manufacturing and Quality continue to start in our Foundational Training Centers. Now, each new employee receives 10 to 14 weeks of foundational skills training before moving to the production floor, which is one to two weeks more on average per teammate. We provide more time and support for those who need it.</p> <p>New hires are then paired with a workplace coach or peer trainer on the factory floor for structured on-the-job training (SOJT) and won’t work on their own until they demonstrate established proficiency measures.</p> <p>Teammates already on the production floor prior to these improvements are required to take proficiency assessments.</p> <p><strong>Investments in training</strong></p> <p>We’re transitioning to a digital record-keeping platform for new employees. This paperless system helps trainees track and formally document their progress while allowing leaders to verify who’s ready for a particular job and who needs more attention and training.</p> <p>In our Renton Foundational Training Center, we installed a section of 737 fuselage for employees to practice various skills including wiring installation and identifying potential defects.</p> <p>“All of these changes together are building relationships and a support network, so that employees are more able to ask for help, having a system surrounding them to help them through the training process.” <strong>— Kim Pastega, vice president of Commercial Airplane Manufacturing & Safety</strong></p> </div> </div> <div class="image aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85{.width}.jpeg/1716492464919/training-photo.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/commercial/737max-9/assets/images/training-photo.jpg" id="image-391afbf275" data-cmp-data-layer="{"image-391afbf275":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-23T19:27:44Z","dc:title":"An aircraft test technician trainee (left) practices working on a section of fuselage from a retired 737 alongside an employee development specialist at Boeing’s Foundational Training Center in Renton, Wash.","image":{"repo:id":"39aa2f7e-ca17-4a9e-a777-e32ccc44edd9","repo:modifyDate":"2024-05-23T19:22:24Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/commercial/737max-9/assets/images/training-photo.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.jpeg/1716492464919/training-photo.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.320.jpeg/1716492464919/training-photo.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.480.jpeg/1716492464919/training-photo.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.600.jpeg/1716492464919/training-photo.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.800.jpeg/1716492464919/training-photo.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.1024.jpeg/1716492464919/training-photo.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.1200.jpeg/1716492464919/training-photo.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716492404447/image.coreimg.85.1600.jpeg/1716492464919/training-photo.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="1122" height="748" alt="An aircraft test technician trainee (left) practices working on a section of fuselage from a retired 737 alongside an employee development specialist at Boeing’s Foundational Training Center in Renton, Wash."/> <span class="cmp-image__title" itemprop="caption">An aircraft test technician trainee (left) practices working on a section of fuselage from a retired 737 alongside an employee development specialist at Boeing’s Foundational Training Center in Renton, Wash.</span> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-3ed0825add":{"@type":"theboeingcompany/components/accordion/item","dc:title":"May 17, 2024: Boeing CEO talks about the company’s significant actions to strengthen safety, quality and culture"}}" id="accordion-3b550fbaa8-item-3ed0825add"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-3ed0825add-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-3ed0825add-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">May 17, 2024: Boeing CEO talks about the company’s significant actions to strengthen safety, quality and culture</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-3ed0825add-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-3ed0825add-button"><div class="container responsivegrid"> <div id="container-3ed0825add" class="cmp-container"> <div class="text"> <div data-cmp-data-layer="{"text-c914e14831":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-17T22:04:19Z","xdm:text":"<p>During the Annual Meeting of Shareholders, Boeing President and CEO Dave Calhoun discussed near-term and long-term actions the company is taking to strengthen safety, quality and company culture. Listen below and read the full remarks <a href=\"https://www.boeing.com/media/speeches/2024-shareholder-address\">here</a>.</p>\r\n"}}" id="text-c914e14831" class="cmp-text"> <p>During the Annual Meeting of Shareholders, Boeing President and CEO Dave Calhoun discussed near-term and long-term actions the company is taking to strengthen safety, quality and company culture. Listen below and read the full remarks <a href="https://www.boeing.com/media/speeches/2024-shareholder-address">here</a>.</p> </div> </div> <div class="brightcoveplayer"> <div class="cmp-brightcove cmp-brightcove--single" data-cmp-is="brightcove-player" data-video-id="6353117516112" data-player-id="zgcyiKu6s"> <div class="cmp-brightcove--player"> <video-js data-embed="default" controls=""> </video-js> </div> <script src="//players.brightcove.net/800000612001/zgcyiKu6s_default/index.min.js"></script> <script src="https://vjs.zencdn.net/8.3.0/video.min.js"></script> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-3b550fbaa8-item-6be02cd57c":{"@type":"theboeingcompany/components/accordion/item","repo:modifyDate":"2024-05-24T18:32:56Z","dc:title":"May 13, 2024: Boeing’s Quality Stand Downs result in actions and improvements"}}" id="accordion-3b550fbaa8-item-6be02cd57c"> <h3 class="cmp-accordion__header"> <button id="accordion-3b550fbaa8-item-6be02cd57c-button" class="cmp-accordion__button" type="button" aria-controls="accordion-3b550fbaa8-item-6be02cd57c-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">May 13, 2024: Boeing’s Quality Stand Downs result in actions and improvements</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-3b550fbaa8-item-6be02cd57c-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-3b550fbaa8-item-6be02cd57c-button"><div class="container responsivegrid"> <div id="container-6be02cd57c" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-f77219a5c3":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-24T18:30:55Z","xdm:text":"<p>Since January, more than 70,000 Boeing Commercial Airplanes teammates across the company have paused production and delivery activities for a day to focus on ways to improve safety and quality. Based on the employee feedback provided, our top areas of focus include training, processes, defects and culture.</p>\r\n<p>Employees at more than 20 sites in the U.S., UK, Canada, and Australia have participated in stand downs. The sessions have generated more than 35,000 employee comments, with common themes like obstacles in their work, ideas and suggestions to improve.</p>\r\n<p>All submissions get categorized, prioritized and reviewed for action. We’ve systematically addressed thousands of comments and suggestions; teams are working through the entire list including many that will be included as part of our Safety and Quality Plan (90-day plan) that we will submit to the FAA at the end of May.</p>\r\n<p>A few examples include:</p>\r\n<ul>\r\n<li><strong>Training:</strong> We have added new training material for manufacturing and quality roles that averages about 20-50 more training hours per employee, depending on work scope.</li>\r\n<li><strong>Tooling:</strong> To help teammates better do their jobs, more than 7,000 new tools and other equipment have been provided across commercial airplanes programs.</li>\r\n</ul>\r\n<p>In recent Boeing Commercial Airplanes employee meetings, leaders talked about these changes and what’s ahead:</p>\r\n<p>“We want our teammates to know their voices are heard, and that we are taking action to address their improvement ideas. Ensuring the safety and quality of our products and services requires a full team effort. Our customers, our company and the flying public depend on it.”– <strong><strong>Elizabeth Lund, BCA Quality senior vice president and Quality Operations Council chair</strong></strong></p>\r\n<p>“When we find issues, we go as far as standing down a team to make sure that everybody on the team or everybody in the area is aware of the issue. It's not meant to be punitive [and] we share the information across the programs, from the 737 to the 777 to the 787 to the 767.” – <strong><strong>Mike Fleming, BCA Airplane Programs and Customer Support senior vice president and Program Management Operation Council chair</strong></strong></p>\r\n"}}" id="text-f77219a5c3" class="cmp-text"> <p>Since January, more than 70,000 Boeing Commercial Airplanes teammates across the company have paused production and delivery activities for a day to focus on ways to improve safety and quality. Based on the employee feedback provided, our top areas of focus include training, processes, defects and culture.</p> <p>Employees at more than 20 sites in the U.S., UK, Canada, and Australia have participated in stand downs. The sessions have generated more than 35,000 employee comments, with common themes like obstacles in their work, ideas and suggestions to improve.</p> <p>All submissions get categorized, prioritized and reviewed for action. We’ve systematically addressed thousands of comments and suggestions; teams are working through the entire list including many that will be included as part of our Safety and Quality Plan (90-day plan) that we will submit to the FAA at the end of May.</p> <p>A few examples include:</p> <ul> <li><strong>Training:</strong> We have added new training material for manufacturing and quality roles that averages about 20-50 more training hours per employee, depending on work scope.</li> <li><strong>Tooling:</strong> To help teammates better do their jobs, more than 7,000 new tools and other equipment have been provided across commercial airplanes programs.</li> </ul> <p>In recent Boeing Commercial Airplanes employee meetings, leaders talked about these changes and what’s ahead:</p> <p>“We want our teammates to know their voices are heard, and that we are taking action to address their improvement ideas. Ensuring the safety and quality of our products and services requires a full team effort. Our customers, our company and the flying public depend on it.”– <strong><strong>Elizabeth Lund, BCA Quality senior vice president and Quality Operations Council chair</strong></strong></p> <p>“When we find issues, we go as far as standing down a team to make sure that everybody on the team or everybody in the area is aware of the issue. It's not meant to be punitive [and] we share the information across the programs, from the 737 to the 777 to the 787 to the 767.” – <strong><strong>Mike Fleming, BCA Airplane Programs and Customer Support senior vice president and Program Management Operation Council chair</strong></strong></p> </div> </div> <div class="image aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--default--3"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85{.width}.jpeg/1716575558582/everett-qsd.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/commercial/737max-9/assets/images/EVERETT-QSD.jpg" id="image-96a95d0224" data-cmp-data-layer="{"image-96a95d0224":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:32:38Z","image":{"repo:id":"00404995-3a8b-4ef0-9df9-2f9ce85a6c0f","repo:modifyDate":"2024-05-15T15:07:10Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/commercial/737max-9/assets/images/EVERETT-QSD.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.jpeg/1716575558582/everett-qsd.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.320.jpeg/1716575558582/everett-qsd.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.480.jpeg/1716575558582/everett-qsd.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.600.jpeg/1716575558582/everett-qsd.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.800.jpeg/1716575558582/everett-qsd.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.1024.jpeg/1716575558582/everett-qsd.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.1200.jpeg/1716575558582/everett-qsd.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/accordion_copy/item_1716575402082/image.coreimg.85.1600.jpeg/1716575558582/everett-qsd.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="1280" height="1136" alt/> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-d2b01750b9" class="cmp-spacer" style="margin-top: 20px; margin-bottom: 19px"> </div></div> <div class="button cmp-button__light aem-GridColumn aem-GridColumn--default--12"> <a id="button-806f5b7689" class="cmp-button" data-cmp-clickable data-cmp-data-layer="{"button-806f5b7689":{"@type":"theboeingcompany/components/button","repo:modifyDate":"2024-05-22T18:24:06Z","dc:title":"previous updates","xdm:linkURL":"https://www.boeing.com/737-9-updates#updates"}}" href="https://www.boeing.com/737-9-updates#updates"> <span class="cmp-button__text">previous updates</span> </a> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-16d1ef7c78" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="anchor aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-anchor" id="progress" data-title="Examples of Progress"> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-343c8ce396":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-29T15:21:52Z","dc:title":"Examples of Progress"}}" id="title-343c8ce396" class="cmp-title"> <h1 class="cmp-title__text">Examples of Progress</h1> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-9a05af4d0d" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="container responsivegrid grid-container__3-col aem-GridColumn aem-GridColumn--default--12"> <div id="container-c571b27412" class="cmp-container"> <div class="container responsivegrid"> <div id="container-b059c7e3c3" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85{.width}.jpeg/1724368609900/safety-quality-wiring-training.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/safety-quality-wiring-training.jpg" id="image-9153f37c06" data-cmp-data-layer="{"image-9153f37c06":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-08-22T23:16:49Z","image":{"repo:id":"b78440b5-b5a9-499e-88f1-089f79ba8d9c","repo:modifyDate":"2024-08-22T23:10:05Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/safety-quality-wiring-training.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.jpeg/1724368609900/safety-quality-wiring-training.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.320.jpeg/1724368609900/safety-quality-wiring-training.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.480.jpeg/1724368609900/safety-quality-wiring-training.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.600.jpeg/1724368609900/safety-quality-wiring-training.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.800.jpeg/1724368609900/safety-quality-wiring-training.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.1024.jpeg/1724368609900/safety-quality-wiring-training.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.1200.jpeg/1724368609900/safety-quality-wiring-training.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__371250316/image.coreimg.85.1600.jpeg/1724368609900/safety-quality-wiring-training.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-692621e504":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-08-22T23:16:00Z","dc:title":"Wiring training introduced on 787 program "}}" id="title-692621e504" class="cmp-title"> <h5 class="cmp-title__text">Wiring training introduced on 787 program </h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-356a357533" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-356a357533":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:42:27Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-356a357533-item-7750b71c09":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-356a357533-item-7750b71c09"> <h3 class="cmp-accordion__header"> <button id="accordion-356a357533-item-7750b71c09-button" class="cmp-accordion__button" type="button" aria-controls="accordion-356a357533-item-7750b71c09-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-356a357533-item-7750b71c09-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-356a357533-item-7750b71c09-button"><div class="container responsivegrid"> <div id="container-7750b71c09" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-3f82b9fc93":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-08-23T16:39:28Z","xdm:text":"<p><small>July 19, 2024</small></p>\r\n<p>The 787 Dreamliner has 60-70 miles of wires. Our team introduced a new wire bundle training for incoming 787 teammates to ensure that anyone working in the airplane – regardless of their role – is familiar with the basics of wiring and understand how to safely work with or around them.</p>\r\n"}}" id="text-3f82b9fc93" class="cmp-text"> <p><small>July 19, 2024</small></p> <p>The 787 Dreamliner has 60-70 miles of wires. Our team introduced a new wire bundle training for incoming 787 teammates to ensure that anyone working in the airplane – regardless of their role – is familiar with the basics of wiring and understand how to safely work with or around them.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-802ffe5085" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85{.width}.jpeg/1724368628912/safety-quality-installation-plan.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/safety-quality-installation-plan.jpg" id="image-468523ea77" data-cmp-data-layer="{"image-468523ea77":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-08-22T23:17:08Z","image":{"repo:id":"3903b227-b7e1-4392-950b-7befd3d777ba","repo:modifyDate":"2024-08-22T23:10:05Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/safety-quality-installation-plan.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.jpeg/1724368628912/safety-quality-installation-plan.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.320.jpeg/1724368628912/safety-quality-installation-plan.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.480.jpeg/1724368628912/safety-quality-installation-plan.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.600.jpeg/1724368628912/safety-quality-installation-plan.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.800.jpeg/1724368628912/safety-quality-installation-plan.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.1024.jpeg/1724368628912/safety-quality-installation-plan.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.1200.jpeg/1724368628912/safety-quality-installation-plan.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823__416585668/image.coreimg.85.1600.jpeg/1724368628912/safety-quality-installation-plan.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-f5509ee543":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-08-22T23:13:05Z","dc:title":"Employees prevent repeat defects by updating installation plan "}}" id="title-f5509ee543" class="cmp-title"> <h5 class="cmp-title__text">Employees prevent repeat defects by updating installation plan </h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-ed8bef7bc2" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-ed8bef7bc2":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:42:27Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-ed8bef7bc2-item-8a93f63966":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-ed8bef7bc2-item-8a93f63966"> <h3 class="cmp-accordion__header"> <button id="accordion-ed8bef7bc2-item-8a93f63966-button" class="cmp-accordion__button" type="button" aria-controls="accordion-ed8bef7bc2-item-8a93f63966-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-ed8bef7bc2-item-8a93f63966-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-ed8bef7bc2-item-8a93f63966-button"><div class="container responsivegrid"> <div id="container-8a93f63966" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-bded067eb5":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-08-22T23:13:56Z","xdm:text":"<p><small>July 10, 2024</small></p>\r\n<p>When an ill-fitting O-ring was discovered on a P-8 prior to delivery, Boeing engineers, mechanics and factory leaders worked together to identify the root cause of the issue. Our team discovered that two similar O-rings used near each other were easily confused, so they rewrote the installation plan in question to better identify – and keep separate – the two O-rings. There have since been no related defects found.</p>\r\n"}}" id="text-bded067eb5" class="cmp-text"> <p><small>July 10, 2024</small></p> <p>When an ill-fitting O-ring was discovered on a P-8 prior to delivery, Boeing engineers, mechanics and factory leaders worked together to identify the root cause of the issue. Our team discovered that two similar O-rings used near each other were easily confused, so they rewrote the installation plan in question to better identify – and keep separate – the two O-rings. There have since been no related defects found.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-e1a6e2367b" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85{.width}.jpeg/1724368639086/safety-quality-part-protection.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/safety-quality-part-protection.jpg" id="image-2e65d8f094" data-cmp-data-layer="{"image-2e65d8f094":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-08-22T23:17:19Z","image":{"repo:id":"a0afdd29-b9bd-45f1-b1ac-7d336e645410","repo:modifyDate":"2024-08-22T23:10:05Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/safety-quality-part-protection.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.jpeg/1724368639086/safety-quality-part-protection.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.320.jpeg/1724368639086/safety-quality-part-protection.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.480.jpeg/1724368639086/safety-quality-part-protection.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.600.jpeg/1724368639086/safety-quality-part-protection.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.800.jpeg/1724368639086/safety-quality-part-protection.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.1024.jpeg/1724368639086/safety-quality-part-protection.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.1200.jpeg/1724368639086/safety-quality-part-protection.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823_/image.coreimg.85.1600.jpeg/1724368639086/safety-quality-part-protection.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-7c2c840672":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-08-22T23:15:31Z","dc:title":"Fabrication teams improve part protection to minimize damage "}}" id="title-7c2c840672" class="cmp-title"> <h5 class="cmp-title__text">Fabrication teams improve part protection to minimize damage </h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-dad1c31307" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-dad1c31307":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:42:27Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-dad1c31307-item-b0495a6cc0":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-dad1c31307-item-b0495a6cc0"> <h3 class="cmp-accordion__header"> <button id="accordion-dad1c31307-item-b0495a6cc0-button" class="cmp-accordion__button" type="button" aria-controls="accordion-dad1c31307-item-b0495a6cc0-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-dad1c31307-item-b0495a6cc0-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-dad1c31307-item-b0495a6cc0-button"><div class="container responsivegrid"> <div id="container-b0495a6cc0" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-df4e86f8b3":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-08-22T23:14:53Z","xdm:text":"<p><small>July 8, 2024</small></p>\r\n<p>Boeing's Fabrication teams are making improvements to how they store and transport parts to increase quality and stabilize airplane production. From adjusting cart designs to fortifying part protection measures or working with suppliers on packaging protection, the goal is to reduce damage, create safer working environments and streamline processes.</p>\r\n"}}" id="text-df4e86f8b3" class="cmp-text"> <p><small>July 8, 2024</small></p> <p>Boeing's Fabrication teams are making improvements to how they store and transport parts to increase quality and stabilize airplane production. From adjusting cart designs to fortifying part protection measures or working with suppliers on packaging protection, the goal is to reduce damage, create safer working environments and streamline processes.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-f5cb6b8071" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85{.width}.jpeg/1719420656660/bnn-06-20-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-06-20-24.jpg" id="image-671fcccbfb" data-cmp-data-layer="{"image-671fcccbfb":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-06-26T16:50:56Z","image":{"repo:id":"c48a16d9-3a2c-4a94-9527-ef502830232d","repo:modifyDate":"2024-06-26T16:50:30Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-06-20-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.jpeg/1719420656660/bnn-06-20-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.320.jpeg/1719420656660/bnn-06-20-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.480.jpeg/1719420656660/bnn-06-20-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.600.jpeg/1719420656660/bnn-06-20-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.800.jpeg/1719420656660/bnn-06-20-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.1024.jpeg/1719420656660/bnn-06-20-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.1200.jpeg/1719420656660/bnn-06-20-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_866145823/image.coreimg.85.1600.jpeg/1719420656660/bnn-06-20-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-e9594a9db5":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-06-26T16:42:10Z","dc:title":"New guide raises consistency, first-pass quality in drilling process"}}" id="title-e9594a9db5" class="cmp-title"> <h5 class="cmp-title__text">New guide raises consistency, first-pass quality in drilling process</h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-73f93777f1" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-73f93777f1":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:42:27Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-73f93777f1-item-a39146c020":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-73f93777f1-item-a39146c020"> <h3 class="cmp-accordion__header"> <button id="accordion-73f93777f1-item-a39146c020-button" class="cmp-accordion__button" type="button" aria-controls="accordion-73f93777f1-item-a39146c020-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-73f93777f1-item-a39146c020-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-73f93777f1-item-a39146c020-button"><div class="container responsivegrid"> <div id="container-a39146c020" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-fec11adbba":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-06-26T16:42:55Z","xdm:text":"<small>June 20, 2024</small><p>An employee spoke up, triggering a quick improvement that helped standardize the work and inspections for drilling holes in small metallic fillers. These half-inch square pieces known as ‘radius fillers’ have holes drilled in the center to serve as a type of washer, but the task was difficult to execute with precision. A new drill guide was produced, and a new process was documented in the build plan, increasing efficiency, and improving first-time quality.</p>\r\n"}}" id="text-fec11adbba" class="cmp-text"> <small>June 20, 2024</small><p>An employee spoke up, triggering a quick improvement that helped standardize the work and inspections for drilling holes in small metallic fillers. These half-inch square pieces known as ‘radius fillers’ have holes drilled in the center to serve as a type of washer, but the task was difficult to execute with precision. A new drill guide was produced, and a new process was documented in the build plan, increasing efficiency, and improving first-time quality.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-11adb85dae" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85{.width}.jpeg/1719420670679/bnn-06-11-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-06-11-24.jpg" id="image-75e042b3f1" data-cmp-data-layer="{"image-75e042b3f1":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-06-26T16:51:10Z","image":{"repo:id":"cc4650f0-922c-4649-a339-22ba2054f0ad","repo:modifyDate":"2024-06-26T16:50:29Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-06-11-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.jpeg/1719420670679/bnn-06-11-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.320.jpeg/1719420670679/bnn-06-11-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.480.jpeg/1719420670679/bnn-06-11-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.600.jpeg/1719420670679/bnn-06-11-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.800.jpeg/1719420670679/bnn-06-11-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.1024.jpeg/1719420670679/bnn-06-11-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.1200.jpeg/1719420670679/bnn-06-11-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_11817786/image.coreimg.85.1600.jpeg/1719420670679/bnn-06-11-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="769" height="432" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-f7cab9ecaf":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-06-26T16:44:01Z","dc:title":"Additional training reinforces compliance in part removal "}}" id="title-f7cab9ecaf" class="cmp-title"> <h5 class="cmp-title__text">Additional training reinforces compliance in part removal </h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-963c8f24d5" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-963c8f24d5":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:43:39Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-963c8f24d5-item-9546481d46":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-963c8f24d5-item-9546481d46"> <h3 class="cmp-accordion__header"> <button id="accordion-963c8f24d5-item-9546481d46-button" class="cmp-accordion__button" type="button" aria-controls="accordion-963c8f24d5-item-9546481d46-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-963c8f24d5-item-9546481d46-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-963c8f24d5-item-9546481d46-button"><div class="container responsivegrid"> <div id="container-9546481d46" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-61cba5b35a":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-06-26T16:44:27Z","xdm:text":"<small>June 11, 2024</small><p>Boeing has been enhancing the steps employees must take to remove or loosen airplane parts during production. In addition to proficiency testing, a removal history audit and the Quality team’s required approval, mechanics are required to take a new “When and Why” training to initiate a removal and ensure proper documentation.</p>\r\n"}}" id="text-61cba5b35a" class="cmp-text"> <small>June 11, 2024</small><p>Boeing has been enhancing the steps employees must take to remove or loosen airplane parts during production. In addition to proficiency testing, a removal history audit and the Quality team’s required approval, mechanics are required to take a new “When and Why” training to initiate a removal and ensure proper documentation.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-010eec5ce6" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85{.width}.jpeg/1719420685255/bnn-06-07-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-06-07-24.jpg" id="image-7a91e0958d" data-cmp-data-layer="{"image-7a91e0958d":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-06-26T16:51:25Z","image":{"repo:id":"cd36918d-504f-4f7e-aa93-60621fb3eada","repo:modifyDate":"2024-06-26T16:50:29Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-06-07-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.jpeg/1719420685255/bnn-06-07-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.320.jpeg/1719420685255/bnn-06-07-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.480.jpeg/1719420685255/bnn-06-07-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.600.jpeg/1719420685255/bnn-06-07-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.800.jpeg/1719420685255/bnn-06-07-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.1024.jpeg/1719420685255/bnn-06-07-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.1200.jpeg/1719420685255/bnn-06-07-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_2124826202/image.coreimg.85.1600.jpeg/1719420685255/bnn-06-07-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="624" height="351" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-9beaa7bd9c":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-06-26T16:44:42Z","dc:title":"New tool delivers first-pass quality for interior elements"}}" id="title-9beaa7bd9c" class="cmp-title"> <h5 class="cmp-title__text">New tool delivers first-pass quality for interior elements</h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-d84883454b" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-d84883454b":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-06-26T16:43:48Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-d84883454b-item-df5a7e28d1":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-d84883454b-item-df5a7e28d1"> <h3 class="cmp-accordion__header"> <button id="accordion-d84883454b-item-df5a7e28d1-button" class="cmp-accordion__button" type="button" aria-controls="accordion-d84883454b-item-df5a7e28d1-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-d84883454b-item-df5a7e28d1-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-d84883454b-item-df5a7e28d1-button"><div class="container responsivegrid"> <div id="container-df5a7e28d1" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-ea8b88c925":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-06-26T16:45:10Z","xdm:text":"<small>June 7, 2024</small><p>A 3D-printed tool, designed by a Boeing employee, has eliminated scrap and improved first-pass quality on placard installations for airplane interiors. Teammates install placards, which are transparent markers with adhesive that contain directives, onto curtain tracks. A new placard insert tool allows teammates to seamlessly lay the placard down onto the curtain track without needing to touch the adhesive, reducing residue or fingerprints on the adhesive.</p>\r\n"}}" id="text-ea8b88c925" class="cmp-text"> <small>June 7, 2024</small><p>A 3D-printed tool, designed by a Boeing employee, has eliminated scrap and improved first-pass quality on placard installations for airplane interiors. Teammates install placards, which are transparent markers with adhesive that contain directives, onto curtain tracks. A new placard insert tool allows teammates to seamlessly lay the placard down onto the curtain track without needing to touch the adhesive, reducing residue or fingerprints on the adhesive.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-ce12cb1a16" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="image aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85{.width}.jpeg/1716575993100/bnn-05-23-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-05-23-24.jpg" id="image-df2f08bfaf" data-cmp-data-layer="{"image-df2f08bfaf":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:39:53Z","image":{"repo:id":"9f7f7a13-8309-4d6e-bf75-753e453adf0e","repo:modifyDate":"2024-05-24T18:39:31Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-05-23-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.jpeg/1716575993100/bnn-05-23-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.320.jpeg/1716575993100/bnn-05-23-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.480.jpeg/1716575993100/bnn-05-23-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.600.jpeg/1716575993100/bnn-05-23-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.800.jpeg/1716575993100/bnn-05-23-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.1024.jpeg/1716575993100/bnn-05-23-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.1200.jpeg/1716575993100/bnn-05-23-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container/image.coreimg.85.1600.jpeg/1716575993100/bnn-05-23-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-e8a72cc0d2":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T21:26:11Z","dc:title":"New tracking system helps prevent part loss"}}" id="title-e8a72cc0d2" class="cmp-title"> <h5 class="cmp-title__text">New tracking system helps prevent part loss</h5> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-8f2b866155" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-8f2b866155":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:30:41Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-8f2b866155-item-50f0907165":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-8f2b866155-item-50f0907165"> <h3 class="cmp-accordion__header"> <button id="accordion-8f2b866155-item-50f0907165-button" class="cmp-accordion__button" type="button" aria-controls="accordion-8f2b866155-item-50f0907165-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-8f2b866155-item-50f0907165-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-8f2b866155-item-50f0907165-button"><div class="container responsivegrid"> <div id="container-50f0907165" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-6e36cf498e":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:26:27Z","xdm:text":"<p style=\"margin-top: 0;\"><small>May 23, 2024</small></p>\r\n<p>Barcoded labels are part of a pilot project helping the 737 team track parts with greater accuracy, reducing frustrating delays in finding the parts needed to complete jobs on the production line. Since mid-April when the pilot began, teams are able to locate parts in minutes instead of hours. Another advancement is the overhaul of the work-in-progress (WIP) racks where parts are stored. These racks have been made to move along with an airplane as it goes through the assembly process.</p>\r\n"}}" id="text-6e36cf498e" class="cmp-text"> <p style="margin-top: 0;"><small>May 23, 2024</small></p> <p>Barcoded labels are part of a pilot project helping the 737 team track parts with greater accuracy, reducing frustrating delays in finding the parts needed to complete jobs on the production line. Since mid-April when the pilot began, teams are able to locate parts in minutes instead of hours. Another advancement is the overhaul of the work-in-progress (WIP) racks where parts are stored. These racks have been made to move along with an airplane as it goes through the assembly process.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-58fe78a4b5" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="image aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85{.width}.jpeg/1716576156669/bnn-05-22-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-05-22-24.jpg" id="image-a79cb444e6" data-cmp-data-layer="{"image-a79cb444e6":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:42:36Z","image":{"repo:id":"8058afc6-23f5-427c-a124-47e21dc35979","repo:modifyDate":"2024-05-24T18:42:22Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-05-22-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.jpeg/1716576156669/bnn-05-22-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.320.jpeg/1716576156669/bnn-05-22-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.480.jpeg/1716576156669/bnn-05-22-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.600.jpeg/1716576156669/bnn-05-22-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.800.jpeg/1716576156669/bnn-05-22-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.1024.jpeg/1716576156669/bnn-05-22-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.1200.jpeg/1716576156669/bnn-05-22-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_1841576929/image.coreimg.85.1600.jpeg/1716576156669/bnn-05-22-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--10 aem-GridColumn--offset--default--0"> <div data-cmp-data-layer="{"title-2ebbe3f399":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T21:26:39Z","dc:title":"Reducing clicks to access build plans"}}" id="title-2ebbe3f399" class="cmp-title"> <h5 class="cmp-title__text">Reducing clicks to access build plans</h5> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-73feb35d87" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-73feb35d87":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:30:54Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-73feb35d87-item-f4c38b21b7":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-73feb35d87-item-f4c38b21b7"> <h3 class="cmp-accordion__header"> <button id="accordion-73feb35d87-item-f4c38b21b7-button" class="cmp-accordion__button" type="button" aria-controls="accordion-73feb35d87-item-f4c38b21b7-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-73feb35d87-item-f4c38b21b7-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-73feb35d87-item-f4c38b21b7-button"><div class="container responsivegrid"> <div id="container-f4c38b21b7" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-75ab1357a7":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:26:53Z","xdm:text":"<p style=\"margin-top: 0;\"><small>May 22, 2024</small></p>\r\n<p>Accessing the engineering drawings and installation plans required for our mechanics to build the airplane has gotten much simpler, thanks to the efforts of the Boeing Information Technology (IT)&nbsp; team acting in response to feedback from employees. &nbsp;Previously, as many as 10 clicks across multiple programs could be required by a mechanic to access the necessary documents. Implemented improvements have cut that time in half and eliminated the need to access multiple systems.</p>\r\n"}}" id="text-75ab1357a7" class="cmp-text"> <p style="margin-top: 0;"><small>May 22, 2024</small></p> <p>Accessing the engineering drawings and installation plans required for our mechanics to build the airplane has gotten much simpler, thanks to the efforts of the Boeing Information Technology (IT) team acting in response to feedback from employees. Previously, as many as 10 clicks across multiple programs could be required by a mechanic to access the necessary documents. Implemented improvements have cut that time in half and eliminated the need to access multiple systems.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-dfcbbf5c73" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="image aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85{.width}.jpeg/1716576256327/bnn-05-15-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-05-15-24.jpg" id="image-23e7a9e918" data-cmp-data-layer="{"image-23e7a9e918":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-24T18:44:16Z","image":{"repo:id":"0eb781a6-4e97-4c2f-a956-dfc4e1a95c6c","repo:modifyDate":"2024-05-24T18:44:02Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-05-15-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.jpeg/1716576256327/bnn-05-15-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.320.jpeg/1716576256327/bnn-05-15-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.480.jpeg/1716576256327/bnn-05-15-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.600.jpeg/1716576256327/bnn-05-15-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.800.jpeg/1716576256327/bnn-05-15-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.1024.jpeg/1716576256327/bnn-05-15-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.1200.jpeg/1716576256327/bnn-05-15-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1705985027/container_793499214/image.coreimg.85.1600.jpeg/1716576256327/bnn-05-15-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-755e1109d0":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T21:27:03Z","dc:title":"Paperless program to improve on-the-job training in factories"}}" id="title-755e1109d0" class="cmp-title"> <h5 class="cmp-title__text">Paperless program to improve on-the-job training in factories</h5> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-a0b19087f5" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-a0b19087f5":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:31:05Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-a0b19087f5-item-5b42a3d11f":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-a0b19087f5-item-5b42a3d11f"> <h3 class="cmp-accordion__header"> <button id="accordion-a0b19087f5-item-5b42a3d11f-button" class="cmp-accordion__button" type="button" aria-controls="accordion-a0b19087f5-item-5b42a3d11f-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-a0b19087f5-item-5b42a3d11f-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-a0b19087f5-item-5b42a3d11f-button"><div class="container responsivegrid"> <div id="container-5b42a3d11f" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-807c71084c":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:27:15Z","xdm:text":"<p style=\"margin-top: 0;\"><small>May 15, 2024</small></p>\r\n<p>A new digital platform will eliminate the need for paper training records and improve overall training on the 737 program. Individual training packets can be up to 60 pages long and are difficult to keep track of over the course of the roughly 90-day structured on-the-job (SOJT) training program. In the new digital system, an online application helps trainees track and formally document their progress, while leaders can verify who is ready for a particular job and who needs more attention and training.</p>\r\n"}}" id="text-807c71084c" class="cmp-text"> <p style="margin-top: 0;"><small>May 15, 2024</small></p> <p>A new digital platform will eliminate the need for paper training records and improve overall training on the 737 program. Individual training packets can be up to 60 pages long and are difficult to keep track of over the course of the roughly 90-day structured on-the-job (SOJT) training program. In the new digital system, an online application helps trainees track and formally document their progress, while leaders can verify who is ready for a particular job and who needs more attention and training.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-ea781b679f" class="cmp-spacer" style="margin-top: 10px; margin-bottom: 9px"> </div></div> <div class="container responsivegrid grid-container__3-col aem-GridColumn aem-GridColumn--default--12"> <div id="container-210aabac4a" class="cmp-container"> <div class="container responsivegrid"> <div id="container-c5c4ea9519" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85{.width}.jpeg/1717034464060/example-4.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/example-4.jpg" id="image-16978bc963" data-cmp-data-layer="{"image-16978bc963":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-30T01:58:26Z","image":{"repo:id":"1d3c42b8-07c4-4290-a6e9-36ede65d0c37","repo:modifyDate":"2024-05-30T02:01:04Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/example-4.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.jpeg/1717034464060/example-4.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.320.jpeg/1717034464060/example-4.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.480.jpeg/1717034464060/example-4.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.600.jpeg/1717034464060/example-4.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.800.jpeg/1717034464060/example-4.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.1024.jpeg/1717034464060/example-4.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.1200.jpeg/1717034464060/example-4.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container/image.coreimg.85.1600.jpeg/1717034464060/example-4.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-a56044d132":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T21:27:28Z","dc:title":"737 pilot program helps safely manage traveled work"}}" id="title-a56044d132" class="cmp-title"> <h5 class="cmp-title__text">737 pilot program helps safely manage traveled work</h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-32362efec2" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-32362efec2":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:31:53Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-32362efec2-item-083b683b7b":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-32362efec2-item-083b683b7b"> <h3 class="cmp-accordion__header"> <button id="accordion-32362efec2-item-083b683b7b-button" class="cmp-accordion__button" type="button" aria-controls="accordion-32362efec2-item-083b683b7b-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-32362efec2-item-083b683b7b-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-32362efec2-item-083b683b7b-button"><div class="container responsivegrid"> <div id="container-083b683b7b" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-0772d0af74":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:27:43Z","xdm:text":"<p><small>May 29, 2024</small></p>\r\n<p>Through a safety risk assessment process, Boeing aims to perform more jobs in sequence and keep production lines moving to predictably deliver safe, high-quality jets to customers. As part of this pilot project, new signage is hung in 737 production areas to help teams make sure airplanes have critical jobs completed before they are considered “move ready.”&nbsp; Boeing is using its Safety Management System (SMS) to identify and mitigate hazards that could be disruptive to production, and employees play a key role by raising their concerns through the Speak Up portal and other means.</p>\r\n"}}" id="text-0772d0af74" class="cmp-text"> <p><small>May 29, 2024</small></p> <p>Through a safety risk assessment process, Boeing aims to perform more jobs in sequence and keep production lines moving to predictably deliver safe, high-quality jets to customers. As part of this pilot project, new signage is hung in 737 production areas to help teams make sure airplanes have critical jobs completed before they are considered “move ready.” Boeing is using its Safety Management System (SMS) to identify and mitigate hazards that could be disruptive to production, and employees play a key role by raising their concerns through the Speak Up portal and other means.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="container responsivegrid"> <div id="container-48a2c5d280" class="cmp-container"> <div class="image"> <div data-cmp-is="image" data-cmp-widths="320,480,600,800,1024,1200,1600" data-cmp-src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85{.width}.jpeg/1717034514377/bnn-05-09-24.jpeg" data-cmp-filereference="/content/dam/boeing/boeingdotcom/safety/bnn-05-09-24.jpg" id="image-400c4898ed" data-cmp-data-layer="{"image-400c4898ed":{"@type":"core/wcm/components/image/v3/image","repo:modifyDate":"2024-05-29T15:46:06Z","image":{"repo:id":"f4013e08-3d6d-482d-bc6d-3d4321e43aba","repo:modifyDate":"2024-05-30T02:01:54Z","@type":"image/jpeg","repo:path":"/content/dam/boeing/boeingdotcom/safety/bnn-05-09-24.jpg"}}}" data-cmp-hook-image="imageV3" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.jpeg/1717034514377/bnn-05-09-24.jpeg" srcset="/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.320.jpeg/1717034514377/bnn-05-09-24.jpeg 320w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.480.jpeg/1717034514377/bnn-05-09-24.jpeg 480w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.600.jpeg/1717034514377/bnn-05-09-24.jpeg 600w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.800.jpeg/1717034514377/bnn-05-09-24.jpeg 800w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.1024.jpeg/1717034514377/bnn-05-09-24.jpeg 1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.1200.jpeg/1717034514377/bnn-05-09-24.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container/container_1788273199/image.coreimg.85.1600.jpeg/1717034514377/bnn-05-09-24.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="800" height="450" alt/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-98eec8fa28":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-31T21:27:54Z","dc:title":"New training model provides employes more skills, support"}}" id="title-98eec8fa28" class="cmp-title"> <h5 class="cmp-title__text">New training model provides employes more skills, support</h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-383d24c8b0" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-383d24c8b0":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:32:02Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-383d24c8b0-item-125ba05b19":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-383d24c8b0-item-125ba05b19"> <h3 class="cmp-accordion__header"> <button id="accordion-383d24c8b0-item-125ba05b19-button" class="cmp-accordion__button" type="button" aria-controls="accordion-383d24c8b0-item-125ba05b19-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-383d24c8b0-item-125ba05b19-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-383d24c8b0-item-125ba05b19-button"><div class="container responsivegrid"> <div id="container-125ba05b19" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-2fe242f11c":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:28:07Z","xdm:text":"<p><small>May 9, 2024</small></p>\r\n<p>To strengthen the training pipeline, Boeing has invested in about 300 hours of new curriculum resulting in new manufacturing and quality employees receiving up to two more weeks of foundational training, followed by enhanced its on-the-job training with more hands-on learning and mentoring from workplace coaches and peer trainers.</p>\r\n"}}" id="text-2fe242f11c" class="cmp-text"> <p><small>May 9, 2024</small></p> <p>To strengthen the training pipeline, Boeing has invested in about 300 hours of new curriculum resulting in new manufacturing and quality employees receiving up to two more weeks of foundational training, followed by enhanced its on-the-job training with more hands-on learning and mentoring from workplace coaches and peer trainers.</p> </div> </div> </div> </div> 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class="cmp-title__text"> Everett flight line teams implement critical inspections</h5> </div> </div> <div class="accordion panelcontainer"> <div id="accordion-b53b51d854" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-b53b51d854":{"shownItems":[],"@type":"theboeingcompany/components/accordion","repo:modifyDate":"2024-05-29T15:32:17Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b53b51d854-item-0762fdcf12":{"@type":"theboeingcompany/components/accordion/item","dc:title":"Read More"}}" id="accordion-b53b51d854-item-0762fdcf12"> <h3 class="cmp-accordion__header"> <button id="accordion-b53b51d854-item-0762fdcf12-button" class="cmp-accordion__button" type="button" aria-controls="accordion-b53b51d854-item-0762fdcf12-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Read More</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b53b51d854-item-0762fdcf12-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b53b51d854-item-0762fdcf12-button"><div class="container responsivegrid"> <div id="container-0762fdcf12" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-ec4c85f52e":{"@type":"theboeingcompany/components/text","repo:modifyDate":"2024-05-31T21:28:29Z","xdm:text":"<small>May 11, 2024</small><p>Boeing Quality and Engineering teams implemented a new process where they perform additional inspections of nine critical build areas of widebody airplanes during the airworthiness inspection process. The new process is part of an effort to eliminate quality defects and ensure Boeing continues to deliver safe, high-quality airplanes.</p>\r\n"}}" id="text-ec4c85f52e" class="cmp-text"> <small>May 11, 2024</small><p>Boeing Quality and Engineering teams implemented a new process where they perform additional inspections of nine critical build areas of widebody airplanes during the airworthiness inspection process. The new process is part of an effort to eliminate quality defects and ensure Boeing continues to deliver safe, high-quality airplanes.</p> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-2873c705e3" class="cmp-spacer" style="margin-top: 50px; margin-bottom: 49px"> </div></div> <div class="anchor aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-anchor" id="go-deeper" data-title="Go Deeper"> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"title-2d876360a1":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-14T20:40:38Z","dc:title":"Go Deeper"}}" id="title-2d876360a1" class="cmp-title"> <h1 class="cmp-title__text">Go Deeper</h1> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div id="spacer-07a03a83ed" class="cmp-spacer" style="margin-top: 10px; 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1024w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1033193296_585752103/container_copy/image.coreimg.85.1200.jpeg/1715720113604/deeper-chief-safety-officer-report.jpeg 1200w,/content/theboeingcompany/us/en/strengthening-safety-and-quality/_jcr_content/root/container/container/container_1033193296_585752103/container_copy/image.coreimg.85.1600.jpeg/1715720113604/deeper-chief-safety-officer-report.jpeg 1600w" loading="lazy" class="cmp-image__image image-active" itemprop="contentUrl" width="400" height="206" alt="Employee working inside an airplane"/> </div> </div> <div class="title"> <div data-cmp-data-layer="{"title-09cd8c748f":{"@type":"theboeingcompany/components/title","repo:modifyDate":"2024-05-24T22:44:23Z","dc:title":"Chief Aerospace Safety Officer Report"}}" id="title-09cd8c748f" class="cmp-title"> <h5 class="cmp-title__text">Chief Aerospace Safety Officer Report</h5> </div> </div> <div class="button 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