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Only the absolutely necessary cookies will run in order to operate this session for you. You do not have to accept all of the cookies used by our website.</span><div class="cookie-compliance-left"><a href="/home/legal/privacy-policy/cookie-preferences/"><button aria-label="manage cookies" class="btn cookie-btn manage-btn" type="button">Manage cookies</button></a></div><div class="cookie-compliance-right"><button aria-label="accept all cookies" class="btn cookie-btn accept-btn" id="cookie-compliance" type="button">Accept All</button></div></div></div><div class="content-wrapper" id="main" role="main"> <ul class="cta-block"> <li><a href="tel:1800205050" rel="nofollow" title="Call 24hr emergency service"><span>If you smell gas call</span><span>1800 20 50 50</span><span><strong>24hr</strong> emergency service</span></a></li> <li><a href="tel:1800464464" rel="nofollow" title="Call customer service"><span>Customer service</span><span>1800 464 464</span></a></li> </ul> <div class="torso"><div class="jumbotron jumbotron--standard"><div class="container-fluid container-fluid--lg"> <h1>How to turn your gas supply on and off</h1> <p>Follow our step-by-step guide to safely聽turning off your gas supply at the meter聽</p> </div></div><nav class="breadcrumb-nav" aria-label="Breadcrumb"><ol class="breadcrumb"> <li><a href="/">Home</a> </li> <li><a href="/home/">For Homes</a> </li> <li>Safety </li> <li aria-current="page" class="active">Turn your gas supply on and off</li> </ol></nav><div class="content-box"><a name="comp0000586e5b940000000504479b"><span></span></a><a name="comp000058f7231000000008711c87"><span></span></a><div class="container-fluid container-fluid--lg"><div class="text-picture text-picture--text-left-picture-right"><div class="row"><div class="col-sm-12"><div class="text-picture__picture"><picture><source loading="lazy" media="(min-width: 570px)" srcset="/_internal/gxml!0/bemckzeu9ek8lqvbkyc78g8p9cru9sf$6y17nufahstwme6l5owysxb8gwr66sy"><img alt="" class="img-responsive" loading="lazy"></picture></div><div class="text-picture__text"> <h2>How to turn off your gas supply at the meter</h2> <p>The gas safety聽shut-off valve is located at your meter. 聽If your meter is not located outside in a meter box, other common locations include:聽</p> <ul class="list-check list-check--small-text"> <li> <p>Under the stairs聽</p> </li> <li> <p>Beneath the kitchen sink聽</p> </li> <li> <p>In the garage聽</p> </li> </ul> </div></div></div></div></div><a name="comp000058c02c4000000012ef704a"><span></span></a><div class="container-fluid container-fluid--lg"><div class="text-picture text-picture--text-left-picture-right"><div class="row"><div class="col-sm-12"><div class="text-picture__picture"><picture><source loading="lazy" media="(min-width: 570px)" srcset="/_internal/gxml!0/bemckzeu9ek8lqvbkyc78g8p9cru9sf$fv6je6w8yz1ujxfz96od9acowtdjk28"><img alt="" class="img-responsive" loading="lazy"></picture></div><div class="text-picture__text"> <h2>Steps for turning gas off</h2> <h4>Step One</h4> <p>Ensure that all your gas appliances and pilot lights are turned off. Do not attempt to turn off the gas supply at the meter until your natural gas appliances are turned off.</p> <h4>Step Two</h4> <p>Go to your meter.聽Locate the gas safety shut-off valve at your gas meter聽and turn it to the 'off' position. 聽It is off when the lever is at a right angle to the pipe.聽 If the gas safety shut-off valve is hard to reach or will not operate, contact Gas Networks Ireland on <strong>1800 464 464</strong><b>.</b></p> </div></div></div></div></div><a name="comp000058e647490000002fca0386"><span></span></a><div class="group-component with-grey-bg"><div class="container-fluid container-fluid--lg"><div class="row"><div class="col-sm-12"><a name="comp000058e647490000002ee70386"><span></span></a><div class="container-full"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h2>Gas safety</h2> <p>Always exercise caution when turning your gas supply on or off.</p> <p>Do not attempt to turn your gas on if the gas supply has been off for a long period of time. Have a Registered Gas Installer inspect your appliances and installation pipework first.</p> <p>If you have had improvement work done to your home that may have affected the gas supply have a聽Registered Gas Installer聽inspect the installation pipework first before turning it on.</p> </div></div></div></div></div></div></div><a name="comp000058da875100000059343555"><span></span></a><div class="container-fluid container-fluid--lg"><div class="text-picture text-picture--text-left-picture-right"><div class="row"><div class="col-sm-12"><div class="text-picture__picture"><picture><source loading="lazy" media="(min-width: 570px)" srcset="/_internal/gxml!0/bemckzeu9ek8lqvbkyc78g8p9cru9sf$bhku780hjohvjc4fkp2b2k2u0ovdo1o"><img alt="" class="img-responsive" loading="lazy"></picture></div><div class="text-picture__text"> <h2>Steps for turning gas back on</h2> <h4>Step One</h4> <p>Ensure that all your gas appliances and pilot lights are turned off.</p> <h4>Step Two</h4> <p>Return the gas safety shut-off valve at the gas meter to the 'on' position (12 o'clock position).聽 It is on when the lever is in line with the pipe.</p> <h4>Step Three</h4> <p>Re-light any pilot lights by following the appliance聽manufacturer's instructions.</p> </div></div></div></div></div><a name="comp000058e647490000002f3f0386"><span></span></a><div class="container-fluid container-fluid--lg"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"> <h2>Accessing your meter</h2> <p>If you require a聽<a href="/home/gas-meter/meter-services/meter-key-request/" target="_self">meter box key</a>, fill in the request form online or聽call us on <strong>1800 464 464</strong><b> </b>to have one sent out. Your <a href="/home/safety/declaration-of-conformance/" target="_self">Declaration of Conformance</a> contains important safety information including the location of your safety shut off valve for use in the event of a domestic emergency or gas leakage.</p> </div></div></div><a name="comp000058e64749000000308d0386"><span></span></a><div class="container-fluid container-fluid--lg"><div class="text-picture text-picture--text-only text-left"><div class="text-picture__text"></div></div></div></div></div></div><footer class="footer"><style>#__ba_panel{display:none!important;}</style><nav aria-label="Footer Navigation"> <ul> <li><a href="/corporate/freedom-of-information/freedom-of-information/">Freedom of information</a></li> <li><a href="/corporate/freedom-of-information/foi-publication-scheme/">Model Publication Scheme</a></li> <li><a href="/corporate/freedom-of-information/access-information-environment/">Access to Information on the Environment</a></li> <li><a href="/home/legal/data-protection/">Data protection</a></li> <li><a href="/home/legal/privacy-policy/index.xml">Privacy policy</a></li> <li><a href="/home/legal/cookie-policy/index.xml">Cookie policy</a></li> <li><a href="/home/legal/disclaimer/">Disclaimer</a></li> <li><a href="/corporate/procurement/">Procurement</a></li> <li><a href="/home/legal/accessibility/">Accessibility</a></li> <li><a href="/home/legal/modern-slavery-statement/index.xml" target="_blank">Modern Slavery Statement</a></li> <li><a href="/home/legal/terms-and-conditions/">Terms & Conditions</a></li> <li><a href="/corporate/open-data/" target="_blank">Open Data</a></li> <li><a href="/home/maintenance-projects/maintenance-projects-overview/">Maintenance projects</a></li> <li><a href="/moving-irelands-energy/">Moving Ireland's Energy</a></li> <li><a href="/pathway-net-zero/">Pathway to a Net Zero Carbon Network</a></li> </ul> </nav> <hr aria-hidden="true" class="hr-desktop hidden-xs"> <ul class="list-social"> <li><a href="https://www.facebook.com/GasNetworksIreland/" target="_blank" title="Visit Gas Networks Ireland on Facebook"><span class="fa fa-facebook"></span><span class="sr-only">Facebook</span></a></li> <li><a href="https://twitter.com/GasNetIRL" target="_blank" title="Visit Gas Networks Ireland on Twitter"><span class="fa fa-x-twitter"><svg viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z" fill="#fff"></path></svg></span><span class="sr-only">Twitter</span></a></li> <li><a href="https://www.linkedin.com/company/gas-networks-ireland" target="_blank" title="Visit Gas Networks Ireland on LinkedIn"><span class="fa fa-linkedin"></span><span class="sr-only">LinkedIn</span></a></li> <li><a href="https://www.youtube.com/channel/UCW8v0TMDAj2iZyh0FcnsDhg" target="_blank" title="Visit Gas Networks Ireland on YouTube"><span class="fa fa-youtube-play"></span><span class="sr-only">YouTube</span></a></li> </ul> <hr class="hr-mobile visible-xs-block"> <div class="row"><div class="col-xs-12 col-sm-10"><div class="mar-vertical-sm"><div class="text-xs-center text-sm-left"><img alt="GNI" class="mar-vertical-sm-bottom" height="40" src="/site-files/cms-templates/img/GNI_Logo.svg">聽 <a href="https://www.auroratelecom.ie/" target="_blank" title="Visit the Aurora Telecom site"><img alt="Aurora Telecom" class="mar-vertical-sm-bottom" height="55" src="/site-files/cms-templates/img/Aurora_Telecom_Logo_White.png"></a>聽 <p class="copyright">漏 Gas Networks Ireland is a designated activity company, limited by shares, incorporated in Ireland with registered number 555744 and has its registered office at Gasworks Road, Cork, T12 RX96</p> </div></div></div></div></footer></div><div class="modal modal--search fade" id="search-modal" role="dialog" tabindex="-1"><div class="modal-dialog" role="document"><button class="close" data-dismiss="modal" type="button"><span class="sr-only">Dismiss Search Modal</span></button><div class="modal-content"><form action=" /home/search/ " class="" id="site-search" role="search"><input class="form-control" name="query" placeholder="Search" type="text"><button class="btn" type="submit"><span aria-hidden="true" class="icon icon-search"></span><span class="sr-only">Search</span></button></form></div></div></div><script src="/(cache-forever,mtime=1671026385)/site-files/cms-templates/js/config.js?v=1.4.2"></script><script src="/(cache-forever,mtime=1632999795)/site-files/cms-templates/js/vendor.js?v=1.5.2"></script><script src="/(cache-forever,mtime=1712757797)/site-files/cms-templates/js/plugins.js?v=1.4.3"></script><script src="/(cache-forever,mtime=1727425097)/site-files/cms-templates/js/main.js?v=2.0.2"></script><script type="text/javascript"> function captcha_onclick() { $('#recaptcha #recaptcha-response').val(grecaptcha.getResponse()).trigger('change'); 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