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The value of certification: Empowering professionals in healthcare and beyond | PSI Tried and Tested Podcast
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Certification: Empowering Professionals in Healthcare and Beyond In Episode 15 of the Tried and Tested podcast, host Isabelle Gonthier is joined by Ginger Marshall, CEO for Hospice and Palliative Nursing Association (HPNA), the Hospice and Palliative Credentialing Center (HPCC), and the Hospice and Palliative Nurses Foundation (HPNF),…"}</script> <link rel='stylesheet' id='jet-engine-frontend-css' href='https://www.psiexams.com/wp-content/plugins/jet-engine/assets/css/frontend.css?ver=3.6.3' media='all' /> <style id='wpseopress-local-business-style-inline-css'> span.wp-block-wpseopress-local-business-field{margin-right:8px} </style> <style id='highcharts-custom-styles-inline-css'> div[class^='highstock_'], .highcharts-root, .highcharts-container { overflow: visible !important; } </style> <link rel="stylesheet" id="hello-elementor-css" media="all" data-pmdelayedstyle="https://www.psiexams.com/wp-content/themes/hello-elementor/style.min.css?ver=3.3.0"> <link rel="stylesheet" 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href="https://www.psiexams.com/knowledge-hub/quality-assurance-for-online-proctoring/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-47736be e-con-full e-flex e-con e-child" data-id="47736be" data-element_type="container"> <div class="elementor-element elementor-element-c535244 elementor-widget elementor-widget-jet-listing-dynamic-terms" data-id="c535244" data-element_type="widget" data-widget_type="jet-listing-dynamic-terms.default"> <div class="elementor-widget-container"> <div class="jet-listing jet-listing-dynamic-terms"><span class="jet-listing-dynamic-terms__link">Blog</span></div> </div> </div> <div class="elementor-element elementor-element-b29d732 elementor-widget elementor-widget-heading" data-id="b29d732" data-element_type="widget" data-widget_type="heading.default"> <span class="elementor-heading-title elementor-size-default">|</span> </div> <div class="elementor-element elementor-element-4f73962 elementor-widget 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</div> </div> </div> </a> </div> </div><div class="jet-listing-grid__item jet-listing-dynamic-post-53565" data-post-id="53565" > <div data-elementor-type="jet-listing-items" data-elementor-id="22874" class="elementor elementor-22874" data-elementor-post-type="jet-engine"> <a class="elementor-element elementor-element-01084d5 sd_latest-news e-flex e-con-boxed e-con e-parent" data-id="01084d5" data-element_type="container" data-settings="{"background_background":"classic"}" href="https://www.psiexams.com/knowledge-hub/rebranding-for-impact-the-journey-of-wpi/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-47736be e-con-full e-flex e-con e-child" data-id="47736be" data-element_type="container"> <div class="elementor-element elementor-element-c535244 elementor-widget elementor-widget-jet-listing-dynamic-terms" data-id="c535244" data-element_type="widget" data-widget_type="jet-listing-dynamic-terms.default"> <div class="elementor-widget-container"> <div 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data-settings="{"background_background":"classic"}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-dc21ec8 elementor-widget__width-initial elementor-widget elementor-widget-theme-post-content" data-id="dc21ec8" data-element_type="widget" data-widget_type="theme-post-content.default"> <div data-elementor-type="wp-post" data-elementor-id="43433" class="elementor elementor-43433" data-elementor-post-type="knowledge-hub"> <div class="elementor-element elementor-element-2b471967 e-flex e-con-boxed e-con e-parent" data-id="2b471967" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-216f2fe3 e-con-full e-flex e-con e-child" data-id="216f2fe3" data-element_type="container"> <div class="elementor-element elementor-element-7b678032 e-con-full e-flex e-con e-child" data-id="7b678032" data-element_type="container"> <div class="elementor-element elementor-element-5f4f4f81 e-con-full e-flex e-con e-child" data-id="5f4f4f81" data-element_type="container"> <div class="elementor-element elementor-element-1c3a4c1e e-con-full e-flex e-con e-child" data-id="1c3a4c1e" data-element_type="container"> <div class="elementor-element elementor-element-33f9c023 e-con-full e-flex e-con e-child" data-id="33f9c023" data-element_type="container"> <div class="elementor-element elementor-element-46ccdbf2 elementor-widget elementor-widget-heading" data-id="46ccdbf2" data-element_type="widget" data-widget_type="heading.default"> <h2 class="elementor-heading-title elementor-size-default">The Value of Certification: Empowering Professionals in Healthcare and Beyond</h2> </div> <div class="elementor-element elementor-element-21087aa2 elementor-widget elementor-widget-text-editor" data-id="21087aa2" data-element_type="widget" data-widget_type="text-editor.default"> <p>In Episode 15 of the Tried and Tested podcast, host Isabelle Gonthier is joined by Ginger Marshall, CEO for Hospice and Palliative Nursing Association (HPNA), the Hospice and Palliative Credentialing Center (HPCC), and the Hospice and Palliative Nurses Foundation (HPNF), and Heather Richards, PSI’s Vice President of Client Success, for a compelling discussion on the value and impact of certification. Ginger shares her journey from palliative care nurse to industry leader, highlighting the importance of credentialing in fostering professional pride, building trust, and validating expertise. Heather brings her insights from years of working with credentialing organizations, sharing the value certification brings to both individuals and the organizations that support them.</p><p>Throughout the episode, the guests explore practical strategies for communicating the value of certification to employers, making an impactful elevator pitch, and how certification can open doors for career advancement. With real-world success stories and personal experiences, Ginger and Heather emphasize how credentialing not only enhances individual careers but also drives higher standards across industries. Whether you’re a professional seeking to advance your career or an organization looking to support your team, this episode provides valuable takeaways on the lasting impact of certification.</p> </div> <div class="elementor-element elementor-element-174c0c9f elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="174c0c9f" data-element_type="widget" data-widget_type="divider.default"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> <div class="elementor-element elementor-element-63d97207 e-con-full e-flex e-con e-child" data-id="63d97207" data-element_type="container"> <div class="elementor-element elementor-element-2ac25ee9 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="2ac25ee9" data-element_type="widget" data-widget_type="image.default"> <img decoding="async" width="500" height="500" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCA1MDAgNTAwIiB3aWR0aD0iNTAwIiBoZWlnaHQ9IjUwMCIgZGF0YS11PSJodHRwcyUzQSUyRiUyRnd3dy5wc2lleGFtcy5jb20lMkZ3cC1jb250ZW50JTJGdXBsb2FkcyUyRjIwMjQlMkYxMCUyRkdpbmdlci1tYXJzaGFsbC1oZWFkc2hvdC5wbmciIGRhdGEtdz0iNTAwIiBkYXRhLWg9IjUwMCIgZGF0YS1iaXA9IiI+PC9zdmc+" data-spai="1" class="attachment-2048x2048 size-2048x2048 wp-image-43444" alt="ginger marshall" /> </div> <div class="elementor-element elementor-element-51441bf3 e-con-full e-flex e-con e-child" data-id="51441bf3" data-element_type="container"> <div class="elementor-element elementor-element-4cff5a7 elementor-widget elementor-widget-heading" data-id="4cff5a7" data-element_type="widget" data-widget_type="heading.default"> <span class="elementor-heading-title elementor-size-default">Guest</span> </div> <div class="elementor-element elementor-element-6a89e444 elementor-widget elementor-widget-heading" data-id="6a89e444" data-element_type="widget" data-widget_type="heading.default"> <h3 class="elementor-heading-title elementor-size-default">Ginger Marshall</h3> </div> <div class="elementor-element elementor-element-384a166c elementor-widget elementor-widget-text-editor" data-id="384a166c" data-element_type="widget" data-widget_type="text-editor.default"> <p><strong>CEO at HPNA, HPCC, and HPNF</strong></p><p>Ginger Marshall is the CEO of the Hospice Palliative Nurses Association, the Hospice and Palliative Credentialing Center, and the Hospice and Palliative Nurses Foundation. Her previous leadership roles include Director of Palliative Care at University of Utah Hospital and Atrium Health in Charlotte, NC. She also served as Senior Vice President of Palliative Care for a large national hospice organization where she established 13 community palliative care programs across the US. She is currently serving as President for the National Coalition of Hospice and Palliative Care. She is board certified in Hospice and Palliative Care and in Acute Care. She is also a Fellow in Palliative Care Nursing. In her spare time, she enjoys playing poker.</p> </div> </div> </div> <div class="elementor-element elementor-element-ea3c8bb e-con-full e-flex e-con e-child" data-id="ea3c8bb" data-element_type="container"> <div class="elementor-element elementor-element-ce9bb47 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="ce9bb47" data-element_type="widget" data-widget_type="image.default"> <img decoding="async" width="272" height="272" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNzIgMjcyIiB3aWR0aD0iMjcyIiBoZWlnaHQ9IjI3MiIgZGF0YS11PSJodHRwcyUzQSUyRiUyRnd3dy5wc2lleGFtcy5jb20lMkZ3cC1jb250ZW50JTJGdXBsb2FkcyUyRjIwMjQlMkYxMCUyRkhlYXRoZXItUmljaGFyZHMtaGVhZHNob3QucG5nIiBkYXRhLXc9IjI3MiIgZGF0YS1oPSIyNzIiIGRhdGEtYmlwPSIiPjwvc3ZnPg==" data-spai="1" class="attachment-2048x2048 size-2048x2048 wp-image-43443" alt="heather richards" /> </div> <div class="elementor-element elementor-element-48e2b2d e-con-full e-flex e-con e-child" data-id="48e2b2d" data-element_type="container"> <div class="elementor-element elementor-element-0d522f1 elementor-widget elementor-widget-heading" data-id="0d522f1" data-element_type="widget" data-widget_type="heading.default"> <span class="elementor-heading-title elementor-size-default">Guest</span> </div> <div class="elementor-element elementor-element-74a00a6 elementor-widget elementor-widget-heading" data-id="74a00a6" data-element_type="widget" data-widget_type="heading.default"> <h3 class="elementor-heading-title elementor-size-default">Heather Richards</h3> </div> <div class="elementor-element elementor-element-ed31632 elementor-widget elementor-widget-text-editor" data-id="ed31632" data-element_type="widget" data-widget_type="text-editor.default"> <p><strong>PSI’s VP of Client Success</strong></p><p>As the Vice President of Client Success, Heather Richards creates the strategic vision for the client experience. Heather pioneered the creation of account management within PSI when she joined in 2017 with a focus on relationships, product, and process improvement designed to drive results for our customers. Previously, Heather was the Vice President of public affairs for a financial education company, as well as the owner of a multi-state small business. 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Open links with Enter or Space, close with Escape, and navigate with Arrow Keys"> <details id="e-n-accordion-item-1920" class="e-n-accordion-item" open> <summary class="e-n-accordion-item-title" data-accordion-index="1" tabindex="0" aria-expanded="true" aria-controls="e-n-accordion-item-1920" > <span class='e-n-accordion-item-title-header'><div class="e-n-accordion-item-title-text"> Test Takers </div></span> <span class='e-n-accordion-item-title-icon'> <span class='e-opened' ><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none"><g clip-path="url(#clip0_6584_50079)"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.665 24.33C19.1074 24.33 24.33 19.1074 24.33 12.665C24.33 6.2226 19.1074 1 12.665 1C6.2226 1 1 6.2226 1 12.665C1 19.1074 6.2226 24.33 12.665 24.33ZM12.665 25.33C19.6597 25.33 25.33 19.6597 25.33 12.665C25.33 5.67031 19.6597 0 12.665 0C5.67031 0 0 5.67031 0 12.665C0 19.6597 5.67031 25.33 12.665 25.33Z" fill="currentColor"></path><path d="M12 13.3333H8V12H12V8H13.3333V12H17.3333V13.3333H13.3333V17.3333H12V13.3333Z" fill="currentColor"></path></g></svg></span> <span class='e-closed'><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none"><g clip-path="url(#clip0_6584_50079)"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.665 24.33C19.1074 24.33 24.33 19.1074 24.33 12.665C24.33 6.2226 19.1074 1 12.665 1C6.2226 1 1 6.2226 1 12.665C1 19.1074 6.2226 24.33 12.665 24.33ZM12.665 25.33C19.6597 25.33 25.33 19.6597 25.33 12.665C25.33 5.67031 19.6597 0 12.665 0C5.67031 0 0 5.67031 0 12.665C0 19.6597 5.67031 25.33 12.665 25.33Z" fill="currentColor"></path><path d="M12 13.3333H8V12H12V8H13.3333V12H17.3333V13.3333H13.3333V17.3333H12V13.3333Z" fill="currentColor"></path></g></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1920" class="elementor-element elementor-element-a17cc02 e-con-full e-flex e-con e-child" data-id="a17cc02" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1920" class="elementor-element elementor-element-04798e4 e-con-full e-flex e-con e-child" data-id="04798e4" data-element_type="container"> <div class="elementor-element elementor-element-94cd1dd elementor-align-justify elementor-widget elementor-widget-button" data-id="94cd1dd" data-element_type="widget" data-widget_type="button.default"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.psiexams.com/test-takers/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Find Your Test</span> </span> </a> </div> <div class="elementor-element elementor-element-9d0e2c1 elementor-align-justify elementor-widget elementor-widget-button" data-id="9d0e2c1" data-element_type="widget" data-widget_type="button.default"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.psiexams.com/test-takers/support/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Test Taker Support</span> </span> </a> </div> <div class="elementor-element elementor-element-f6923df elementor-align-justify elementor-widget elementor-widget-button" data-id="f6923df" data-element_type="widget" data-widget_type="button.default"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.psiexams.com/test-takers/resources/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Test Taker Resources</span> </span> </a> </div> <div class="elementor-element elementor-element-f3b4993 elementor-align-justify elementor-widget elementor-widget-button" data-id="f3b4993" data-element_type="widget" data-widget_type="button.default"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.psionlinestore.com/" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Test Prep Store</span> </span> </a> </div> </div> </div> </details> <details id="e-n-accordion-item-1921" class="e-n-accordion-item" > <summary class="e-n-accordion-item-title" data-accordion-index="2" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1921" > <span class='e-n-accordion-item-title-header'><div class="e-n-accordion-item-title-text"> Test Owners </div></span> <span class='e-n-accordion-item-title-icon'> <span class='e-opened' ><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none"><g clip-path="url(#clip0_6584_50079)"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.665 24.33C19.1074 24.33 24.33 19.1074 24.33 12.665C24.33 6.2226 19.1074 1 12.665 1C6.2226 1 1 6.2226 1 12.665C1 19.1074 6.2226 24.33 12.665 24.33ZM12.665 25.33C19.6597 25.33 25.33 19.6597 25.33 12.665C25.33 5.67031 19.6597 0 12.665 0C5.67031 0 0 5.67031 0 12.665C0 19.6597 5.67031 25.33 12.665 25.33Z" fill="currentColor"></path><path d="M12 13.3333H8V12H12V8H13.3333V12H17.3333V13.3333H13.3333V17.3333H12V13.3333Z" fill="currentColor"></path></g></svg></span> <span class='e-closed'><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none"><g clip-path="url(#clip0_6584_50079)"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.665 24.33C19.1074 24.33 24.33 19.1074 24.33 12.665C24.33 6.2226 19.1074 1 12.665 1C6.2226 1 1 6.2226 1 12.665C1 19.1074 6.2226 24.33 12.665 24.33ZM12.665 25.33C19.6597 25.33 25.33 19.6597 25.33 12.665C25.33 5.67031 19.6597 0 12.665 0C5.67031 0 0 5.67031 0 12.665C0 19.6597 5.67031 25.33 12.665 25.33Z" fill="currentColor"></path><path d="M12 13.3333H8V12H12V8H13.3333V12H17.3333V13.3333H13.3333V17.3333H12V13.3333Z" fill="currentColor"></path></g></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1921" class="elementor-element elementor-element-212b6c6 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