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<!doctype html> <html data-critters-container> <head> <meta charset="utf-8"> <meta http-equiv="x-dns-prefetch-control" content="on"> <meta name="web_section_id" content="R11839"> <meta name="bu" content="PSG"> <meta name="lifecycle" content="support"> <meta name="page_content" content="Products"> <meta name="segment" content="Consumer.Home"> <meta name="hp_design_version" content="hpexpnontridion"> <meta name="referrer" content="no-referrer-when-downgrade"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <script defer src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.6.4/jquery.min.js"></script> <link rel="dns-prefetch" href="https://ssl.www8.hp.com"> <link rel="dns-prefetch" href="https://www8.hp.com"> <link rel="dns-prefetch" href="https://maxcdn.bootstrapcdn.com"> <link rel="dns-prefetch" href="https://cdnjs.cloudflare.com/"> <link rel="dns-prefetch" href="https://netdna.bootstrapcdn.com"> <!-- third party libraries --> <link rel="dns-prefetch" href="https://nebula-cdn.kampyle.com"> <link rel="dns-prefetch" href="https://nexus.ensighten.com"> <link rel="dns-prefetch" href="https://cdn.optimizely.com"> <link rel="preconnect" href="https://nebula-cdn.kampyle.com" crossorigin> <link rel="preconnect" href="https://nexus.ensighten.com" crossorigin> <link rel="preconnect" href="https://cdn.optimizely.com" crossorigin> <link rel="preload" href="https://www8.hp.com" as="style"> <!----> <base href="/"> <link href="/wcc-assets/images/favicon.ico" rel="shortcut icon" type="image/x-icon"> <link rel="preload" as="style" onload="this.rel = 'stylesheet'" href="wcc-assets/css/bootstrap.min.css"> <link rel="preload" as="style" onload="this.rel = 'stylesheet'" href="wcc-assets/css/font-awesome.min.css"> <link rel="preload" href="wcc-assets/fonts/latin-e-regular-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/FormaDJRUI.woff" as="font" type="font/woff" crossorigin> <link rel="preload" href="wcc-assets/fonts/FormaDJRUI.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/latin-e-bold-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/latin-e-light-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/latin-e-bold-italic-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/hp_support_controls.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/latin-e-regular-italic-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/latin-e-light-italic-ttf.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="wcc-assets/fonts/fontawesome-webfont.woff" as="font" type="font/woff" crossorigin> <link rel="prefetch" href="wcc-assets/images/sprite-country-flags.png" as="image" crossorigin="anonymous"> <style>@charset "UTF-8";:root{--swiper-theme-color:#007aff}#hp-support-com{background-color:#fff;margin:0 auto}@media all and (-ms-high-contrast: none){*::-ms-backdrop{top:2px;font-size:20px;right:10px;position:relative!important}*::-ms-backdrop{padding:0 38px 0 15px!important}}@media print{*{print-color-adjust:exact;-webkit-print-color-adjust:exact!important}}</style><link rel="stylesheet" href="/wcc-assets/styles.2e92c213c7d92dc8.css" media="print" onload="this.media='all'"><noscript><link rel="stylesheet" href="/wcc-assets/styles.2e92c213c7d92dc8.css"></noscript></head> <body id="hp-support-com"> <app-root></app-root> <!-- ContentSquare Script --> <script type="text/javascript"> //Call to get jsession ID from websphere // const xhttp = new XMLHttpRequest(); // xhttp.open("GET", "/us-en/document/c05061199"); // xhttp.send(); // const xhttp = new XMLHttpRequest(); // xhttp.open("GET", "/us-en/retired-products"); // xhttp.send(); // setting the cookie starts here function getCookies() { var cookies = document.cookie.split(';'); var ret = ''; for (var i = 1; i <= cookies.length; i++) { ret += i + ' - ' + cookies[i - 1] + "<br>"; } return ret; } let cookies = getCookies() if (cookies.indexOf('wcc_s_flag') == -1) { var initXhttp = new XMLHttpRequest(); function getPlatformInformation() { const ua = navigator.userAgent; const platformInfo = ua.substring(ua.indexOf("(") + 1, ua.indexOf(")")); //const wPlatform = platformInfo.split(' ')[0]; const subStringData = platformInfo.split(' ')[0]; const wPlatform = subStringData.split(';')[0]; let wPlatformVersion = platformInfo.substring(0, platformInfo.indexOf(';')).split(' '); wPlatformVersion = wPlatformVersion[wPlatformVersion.length - 1]; let wBitness = platformInfo.split(";"); wBitness = wBitness.length <= 3 ? wBitness[wBitness.length - 1] : wBitness[2]; return { wBitness: wBitness, wPlatform: wPlatform, wPlatformVersion: wPlatformVersion }; } function setHeaders(uaInfo) { let headers; if (uaInfo) { headers = { "wBitness": uaInfo.bitness, "wPlatform": uaInfo.platform, "wPlatformVersion": uaInfo.platformVersion } } else { headers = getPlatformInformation(); } for(let key in headers){ initXhttp.setRequestHeader(key, headers[key]) } } function initializeInitCall() { var currentLocation = window.location.pathname.split('/'); var cclc = currentLocation[1].split('-'); var cc = cclc[0]; var lc = cclc[1]; initXhttp.onreadystatechange = function() { if (initXhttp.readyState === 4 && typeof localStorage !== 'undefined') { const response = JSON.parse( initXhttp.response); if (response && response.data) { localStorage.setItem('sessionData', JSON.stringify(response.data)); localStorage.setItem('initGeoCc', response.data.geoCc); if (response.data.osInfo) localStorage.setItem('osInfo', JSON.stringify(response.data.osInfo)); } } } initXhttp.open("GET", '/wcc-services/s/init?cc='+cc+'&lc='+lc); } initializeInitCall(); if (navigator && navigator.userAgentData) { navigator.userAgentData.getHighEntropyValues(["bitness", "platformVersion", "platform"]) .then(function(ua){ setHeaders(ua); //console.log("supported"); initXhttp.send(); }); } else { setHeaders(); //console.log("not supported"); initXhttp.send(); } } // setting the cookie ends here </script> <script src="/wcc-assets/content/dam/hp-wcc/libs/scripts/index_body.js"></script> <script src="/wcc-assets/runtime.e500fc2249fb410a.js" type="module"></script><script src="/wcc-assets/polyfills.266a4653229307c0.js" type="module"></script><script src="/wcc-assets/main.d9c1a950ca38476d.js" type="module"></script></body> </html>