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us</h1> </div> <section> <a id="main-content"></a> <div class="region region-content"> <article class="wcms-product-basic is-promoted full clearfix"> <div class="content"> <div class="field field--name-field-basic__body field--type-text-with-summary field--label-hidden field--item"> <div class="pull-right mrgn-lft-sm"> <div class="field field--name-field-wcms-block-body field--type-text-long field--label-hidden field--item"><section class="mrgn-bttm-md text-right"><div class="followus"> <h2>Follow:</h2> <ul><li><a class="facebook" href="https://www.facebook.com/statisticscanada" rel="external" title="Facebook"><span class="wb-inv">Facebook</span></a></li> <li><a class="instagram" href="https://www.instagram.com/statcan_eng/" rel="external" title="Instagram"><span class="wb-inv">Instagram</span></a></li> <li><a class="linkedin" href="https://ca.linkedin.com/company/statcan" rel="external" title="Linkedin"><span class="wb-inv">Linkedin</span></a></li> <li><a class="reddit" 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href="/msc/en/mystatcan/login">My StatCan</a></strong> to get updates in real-time.</p> </section></div> </div> <div class="clearfix mrgn-bttm-md"> <p>Statistics Canada is committed to serving its clients in a prompt, reliable, courteous, and fair manner.</p> <p><strong>Please note that Statistics Canada neither sells commercial products nor offers prizes online.</strong></p> </div> <div class="well well-sm mrgn-bttm-0"> <p>To accommodate Canadians' preferences, Statistics Canada is now using text messaging, in addition to phone calls and email, to remind selected survey participants to complete their online questionnaire. This will help to ensure we have high participation rates for our surveys, which will allow us to continue to produce high-quality data. Our text message short code is 782-782. Standard message rates may apply.</p> </div> <div class="row"> <div class="col-md-6"> <section><h2>General enquiries and comments</h2> <p class="intro">Our agents are available Monday to Friday (except holidays) from 8:30 am to 4:30 pm.</p> <p><a href="/en/reference/refcentre/form">Online form</a></p> <ul class="list-unstyled lst-spcd"><li><strong>Email</strong><br /><a href="mailto:infostats@statcan.gc.ca">infostats@statcan.gc.ca</a></li> <li><strong>Telephone</strong><br /> (toll free) 1-800-263-1136<br /> (international) 1-514-283-8300<br /> If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.</li> <li><strong>Fax</strong><br /> 1-514-496-4879</li> <li><strong><abbr title="Telecommunications device for the deaf person">TTY </abbr></strong><br /> 1-800-363-7629</li> <li><strong>Mail</strong><br /> Statistics Canada<br /> 150 Tunney's Pasture Driveway<br /> Ottawa, Ontario<br /> K1A 0T6</li> </ul></section></div> <div class="col-md-6"> <section><h2>Media Relations — Media Hotline</h2> <p>613-951-INFO (613-951-4636)<br /> 8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding <a href="https://www150.statcan.gc.ca/n1/dai-quo/info4-eng.htm">holidays</a>.<br /><strong>E-mail:</strong> <a href="mailto:STATCAN.mediahotline-ligneinfomedias.STATCAN@statcan.gc.ca?Subject=Media%20Enquiries">STATCAN.mediahotline-ligneinfomedias.STATCAN@statcan.gc.ca</a><br /> An immediate response will be provided to media enquiries received on this line during business hours.</p> </section></div> <div class="col-md-6"> <section><h2>Data service centres</h2> <p>We want to expand and strengthen our partnership and we put you, the data user, at the centre of our activities to enhance access, awareness and ease of use of <a href="https://www.statcan.gc.ca/en/dsc">Data service centres</a>.</p> </section></div> <div class="col-md-6"> <section><h2>Information for survey participants</h2> <p>If you have been selected for a survey, find the answers to all your questions in our <a href="https://www.statcan.gc.ca/en/survey/index">Information for survey participants</a> module.</p> </section></div> <div class="col-md-6"> <section><h2>Our commitment</h2> <ul class="list-unstyled"><li>We are commited to serve our clients as per our <a href="https://www.statcan.gc.ca/en/about/service/standards">Standards of service to the public</a>.</li> </ul></section></div> </div> </div> </div> </article> </div> <div class="pagedetails region region-content-footer"> <div class="row"> <section id="block-wcms-datemodifiedblock" class="col-xs-12 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