Biocair Connect - Manage your life science shipments

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <meta name="description" content="Learn about Biocair Connect, our customer portal for managing your life science logistics shipments."> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link rel="preload" as="style" href="https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600;1,700&display=swap"> <link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600;1,700&display=swap" media="print" onload="this.media='all'"> <noscript> <link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600;1,700&display=swap"> </noscript> <link href="https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600;1,700&display=swap" rel="stylesheet"> <title>Biocair Connect - Manage your life science shipments</title> <link rel="shortcut icon" href="https://www.biocair.com/hubfs/Biocair01/Global/Icons/biocair-favicon@1x.png"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="Learn about Biocair Connect, our customer portal for managing your life science logistics shipments."> <meta property="og:title" content="Biocair Connect - Manage your life science shipments"> <meta name="twitter:description" content="Learn about Biocair Connect, our customer portal for managing your life science logistics shipments."> <meta name="twitter:title" content="Biocair Connect - Manage your life science shipments"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://www.biocair.com/hs-fs/hubfs/hub_generated/template_assets/1/41599536557/1734946886221/template_blend-custom.min.css"> <link rel="stylesheet" href="https://www.biocair.com/hs-fs/hub/8609114/hub_generated/template_assets/82437013263/1660905623627/Blend01/assets/vendors/bootstrap/bootstrap.min.css"> <style> .js-header { width: 100%; position: fixed; top: 0; z-index: 9999; box-shadow: 0 0 8px 0 rgba(0,0,0,0.07); -webkit-transition: top .5s ease; -moz-transition: top .5s ease; -o-transition: top .5s ease; -ms-transition: top .5s ease; transition: top .5s ease; } .js-header.scroll { top: -46px; } .nav-desktop .container { max-width: 1580px; } .js-header .main-menu a, .js-header .lang-picker a { display: block; color: #2F2F2F; text-decoration: none; } /* Top Bar */ .nav-top { height: 46px; border-bottom: solid 1px #F3F3F3; } .nav-top p { font-weight: 500; } .nav-top .inner { width: 100%; text-align: right; position: relative; padding-right: 40px; } .nav-top .links { display: inline-block; padding: 11px 0 10px 0; margin: 0 0 0 auto; } .nav-top .links p { font-size: 13px; line-height: 25px; } .nav-top .links p a { color: #2F2F2F; text-decoration: none; margin-right: 30px; } .nav-top .links p a:last-child { margin-right: 0; } .nav-top .links p a:hover { color: #2F2F2F; text-decoration: underline; } .js-header .search-icn { cursor: pointer; position: absolute; right: 0; top: 8px; display: block; width: 40px; height: 38px; } .js-header .search-icn .icn-color { stroke: #4376EF; transition: stroke .3s ease-in-out; } .js-header .search-icn:hover .icn-color { stroke: #2E58BB; } .nav-top .lang-picker { display: inline-block; margin: 0 11px 0 38px; text-align: left; } .nav-top .lang-inner { display: block; position: relative; padding: 11px 20px 10px 26px; cursor: pointer; } .nav-top .lang-inner .globe-icn { position: absolute; left: 0; top: 15px; } .nav-top .lang-inner .nav-arrow { top: 10px; } .nav-desktop .lang-picker li.has-children .menu-children-wrapper { left: 8px; top: 41px; width: 99px; padding: 17px 0 16px 0; } .scroll .nav-desktop .lang-picker li.has-children:hover .menu-children-wrapper { top: 41px; visibility: hidden; opacity: 0; } .js-header .lang-picker .drop-simple li.menu-item.level-2 a, .js-header.scroll .lang-picker .drop-simple li.menu-item.level-2 a, .js-header .lang-picker .drop-simple li.menu-item.level-2:first-child a, .js-header .lang-picker .drop-simple li.menu-item.level-2:last-child a, .js-header.scroll .lang-picker .drop-simple li.menu-item.level-2:last-child a { padding: 6px 18px 6px 18px; } /* Main Header */ .nav-desktop .logo { width: 19%; margin-right: 2%; padding: 13px 0 19px 0; -webkit-transition: padding .5s ease-in-out; -moz-transition: padding .5s ease-in-out; -o-transition: padding .5s ease-in-out; -ms-transition: padding .5s ease-in-out; transition: padding .5s ease-in-out; } .js-header.scroll .nav-desktop .logo { padding: 9px 0 10px 0; } .js-header .nav-desktop .logo img { width: 180px; -webkit-transition: width .5s ease-in-out; -moz-transition: width .5s ease-in-out; -o-transition: width .5s ease-in-out; -ms-transition: width .5s ease-in-out; transition: width .5s ease-in-out; } .js-header.scroll .nav-desktop .logo img { width: 150px; } .nav-desktop .main-menu { width: 43%; margin-right: 2%; } .nav-desktop .menu-buttons { width: 34%; padding: 29px 0 28px 0; -webkit-transition: padding .5s ease-in-out; -moz-transition: padding .5s ease-in-out; -o-transition: padding .5s ease-in-out; -ms-transition: padding .5s ease-in-out; transition: padding .5s ease-in-out; } .scroll .nav-desktop .menu-buttons { padding: 16px 0 15px 0; } .nav-desktop .menu-buttons li { margin-right: 18px; } .nav-desktop .menu-buttons li:last-child { margin-right: 0; } .js-header ul { margin: 0; } .js-header ul li { margin: 0; padding: 0; display: block; float: left; } .js-header ul li:before { display: none; } .nav-arrow { display: block; position: absolute; right: 1px; top: 36px; -webkit-transition: top .5s ease; -moz-transition: top .5s ease; -o-transition: top .5s ease; -ms-transition: top .5s ease; transition: top .5s ease; } .scroll .nav-arrow { top: 23px; } .nav-arrow .arrow-icn { fill: #2F2F2F; } .js-header .main-menu ul li:hover a { color: #2F2F2F; } .js-header ul li.menu-item.level-1 { font-size: 13px; line-height: 25px; font-weight: 500; margin-right: 20px; } .js-header ul li.menu-item.level-1:last-child { margin-right: 0; } .js-header ul li.menu-item.level-1 a { position: relative; padding: 36px 0 39px 21px; -webkit-transition: color .3s ease-in-out, padding .5s ease-in-out; -moz-transition: color .3s ease-in-out, padding .5s ease-in-out; -o-transition: color .3s ease-in-out, padding .5s ease-in-out; -ms-transition: color .3s ease-in-out, padding .5s ease-in-out; transition: color .3s ease-in-out, padding .5s ease-in-out; } .js-header ul li.menu-item.level-1.has-children a { padding: 36px 21px 39px 21px; } .js-header.scroll ul li.menu-item.level-1.has-children a { padding: 23px 21px 26px 21px; } .js-header.scroll ul li.menu-item.level-1 a { padding: 23px 0 26px 21px; -webkit-transition: color .3s ease-in-out, padding .5s ease-in-out; -moz-transition: color .3s ease-in-out, padding .5s ease-in-out; -o-transition: color .3s ease-in-out, padding .5s ease-in-out; -ms-transition: color .3s ease-in-out, padding .5s ease-in-out; transition: color .3s ease-in-out, padding .5s ease-in-out; } .js-header .btn-order { font-size: 13px; line-height: 21px; } .js-header .btn-order svg { top: 0; } .nav-desktop .menu-buttons ul { float: right; } .nav-desktop .menu-buttons ul .btn-small { padding: 9px 20px 10px 20px; } .nav-desktop .menu-buttons ul .btn-small:hover { padding: 9px 38px 10px 20px; } /* Dropdowns */ .nav-desktop .menu-wrap { display: block; width: auto; } .nav-desktop ul li.has-children { position: relative; } .nav-desktop li.has-children .menu-children-wrapper { display: block; width: 280px; position: absolute; left: -9px; top: 76px; visibility: hidden; opacity: 0; background-color: #FFFFFF; border-radius: 7px; overflow: hidden; box-shadow: 0 0 10px 0 rgba(0,0,0,0.09); -webkit-transition: opacity .3s ease-in-out, visibility .3s ease-in-out, top .5s ease-in-out; -moz-transition: opacity .3s ease-in-out, visibility .3s ease-in-out, top .5s ease-in-out; -o-transition: opacity .3s ease-in-out, visibility .3s ease-in-out, top .5s ease-in-out; -ms-transition: opacity .3s ease-in-out, visibility .3s ease-in-out, top .5s ease-in-out; transition: opacity .3s ease-in-out, visibility .3s ease-in-out, top .5s ease-in-out; z-index: 999; } .scroll .nav-desktop li.has-children .menu-children-wrapper { top: 63px; } .nav-desktop li.has-children:hover .menu-children-wrapper { opacity: 1; visibility: visible; } .js-header ul li.menu-item.level-2 { float: none; font-size: 14px; line-height: 20px; font-weight: 700; } .js-header ul li.menu-item.level-2 .label-inner { display: block; } .js-header ul li.menu-item.level-2 .desc { display: block; font-weight: 500; font-size: 13px; line-height: 20px; } .js-header ul li.menu-item.level-2 a { -webkit-transition: color .3s ease-in-out, padding .5s ease-in-out; -moz-transition: color .3s ease-in-out, padding .5s ease-in-out; -o-transition: color .3s ease-in-out, padding .5s ease-in-out; -ms-transition: color .3s ease-in-out, padding .5s ease-in-out; transition: color .3s ease-in-out, padding .5s ease-in-out; } .js-header ul li.menu-item.level-2 a:hover, .js-header .lang-picker a:hover { color: #4376EF; } /* Simple Dropdown */ .js-header .drop-simple ul li.menu-item.level-2 a, .js-header.scroll .drop-simple ul li.menu-item.level-2 a { padding: 8px 34px 8px 34px; } .js-header .drop-simple ul li.menu-item.level-2:first-child a, .js-header.scroll .drop-simple ul li.menu-item.level-2:first-child a { padding: 24px 34px 8px 34px; } .js-header .drop-simple ul li.menu-item.level-2:last-child a, .js-header.scroll .drop-simple ul li.menu-item.level-2:last-child a { padding: 8px 34px 28px 34px; } /* Extended Dropdown */ .nav-desktop li.has-children .menu-children-wrapper.drop-extended { width: 356px; } .js-header .drop-extended ul li.menu-item.level-2 a, .js-header.scroll .drop-extended ul li.menu-item.level-2 a { padding: 13px 34px 13px 106px; } .js-header .drop-extended ul li.menu-item.level-2:first-child a, .js-header.scroll .drop-extended ul li.menu-item.level-2:first-child a { padding: 28px 34px 13px 106px; } .js-header .drop-extended ul li.menu-item.level-2:last-child a, .js-header.scroll .drop-extended ul li.menu-item.level-2:last-child a { padding: 13px 34px 28px 106px; } .nav-desktop .drop-extended .nav-img { width: 52px; border-radius: 7px; position: absolute; left: 31px; top: 15px; } .nav-desktop .drop-extended li.menu-item.level-2:first-child .nav-img { top: 30px; } .nav-desktop .drop-extended .label-inner { margin-bottom: 3px; } .js-header .drop-extended ul li.menu-item.level-2.item-simple { border-top: solid 1px #E6E8EE; font-weight: 600; } .js-header .drop-extended ul li.menu-item.level-2.item-simple:first-child { margin-top: 12px; } .js-header .drop-extended ul li.menu-item.level-2.item-simple a, .js-header.scroll .drop-extended ul li.menu-item.level-2.item-simple a { padding: 18px 55px 16px 31px; } .js-header .drop-extended ul li.menu-item.level-2.item-simple .child-arrow { position: absolute; top: 17px; right: 33px; } .js-header .drop-extended ul li.menu-item.level-2.item-simple .arrow-icn { fill: #4376EF; -webkit-transition: fill .3s ease-in-out; -moz-transition: fill .3s ease-in-out; -o-transition: fill .3s ease-in-out; -ms-transition: fill .3s ease-in-out; transition: fill .3s ease-in-out; } .js-header .item-simple:hover .arrow-icn { fill: #2E58BB; } /* Search Bar */ .search-bar { background-color: #116B63; position: fixed; top: -146px; height: 146px; z-index: 99999; width: 100%; padding: 45px 85px; -webkit-transition: top .5s ease; -moz-transition: top .5s ease; -o-transition: top .5s ease; -ms-transition: top .5s ease; transition: top .5s ease; } .search-bar.open { top: 0; } .search-bar .hs-search-field__suggestions { display: none; } .search-bar.open .hs-search-field__suggestions { display: block; } .search-bar .search-close { position: absolute; top: 61px; right: 41px; display: block; width: 23px; height: 23px; cursor: pointer; opacity: 0.8; -webkit-transition: opacity .3s ease-in-out; -moz-transition: opacity .3s ease-in-out; -o-transition: opacity .3s ease-in-out; -ms-transition: opacity .3s ease-in-out; transition: opacity .3s ease-in-out; } .search-bar .search-close:hover { opacity: 1; } .search-bar .search-close:before { position: absolute; content: ''; height: 2px; width: 33px; margin: 0 auto; top: 10px; left: -5px; background-color: #ffffff; -webkit-transform: rotate(45deg); -ms-transform: rotate(45deg); -o-transform: rotate(45deg); transform: rotate(45deg); } .search-bar .search-close:after { position: absolute; content: ''; height: 2px; width: 33px; margin: 0 auto; top: 10px; left: -5px; background-color: #ffffff; -webkit-transform: rotate(-45deg); -ms-transform: rotate(-45deg); -o-transform: rotate(-45deg); transform: rotate(-45deg); } /* Tracking Popup */ body.track-modal-toggled { overflow: hidden; } .track-modal-wrapper { display: none; position: absolute; top: 0; left: 0; right: 0; bottom: 0; height: 100%; padding: 50px 0; visibility: hidden; } .track-modal-overlay { display: block; position: fixed; top: 0; left: 0; right: 0; bottom: 0; width: 100%; padding: 50px 0; z-index: 99998; background: rgba(1,63,70,0.75); opacity: 0; visibility: hidden; transition: opacity .3s ease, visibility .3s ease; } .track-modal-wrapper .track-modal-container { display: block; position: fixed; top: 50px; left: 0; right: 0; max-height: -webkit-calc(100vh - 100px); max-height: -moz-calc(100vh - 100px); max-height: calc(100vh - 100px); width: 100%; max-width: 794px; overflow-y: auto; border-radius: 10px; z-index: 99999; background-color: #ffffff; margin: 0 auto; background-image: url('https://www.biocair.com/hubfs/Biocair01/Global/Template%20Files/popup-shapes.svg'); background-size: 224px 232px; background-repeat: no-repeat; background-position: right -38px bottom -30px; opacity: 0; visibility: hidden; transition: opacity .3s ease, visibility .3s ease; } .track-modal-wrapper .track-modal-container .modal-inner { padding: 68px 155px 70px 82px; } .track-modal-wrapper .track-close-btn { position: absolute; top: 49px; right: 42px; width: 23px; height: 23px; cursor: pointer; } .track-modal-wrapper .track-close-btn:before, .track-modal-wrapper .track-close-btn:after { position: absolute; content: ''; display: block; width: 28px; height: 2px; background-color: #B0B1B4; margin: 0 auto; -webkit-transition: background-color .3s ease-in-out; -moz-transition: background-color .3s ease-in-out; -o-transition: background-color .3s ease-in-out; -ms-transition: background-color .3s ease-in-out; transition: background-color .3s ease-in-out; } .track-modal-wrapper .track-close-btn:before { -webkit-transform: rotate(-45deg); -ms-transform: rotate(-45deg); -o-transform: rotate(-45deg); transform: rotate(-45deg); } .track-modal-wrapper .track-close-btn:after { -webkit-transform: rotate(45deg); -ms-transform: rotate(45deg); -o-transform: rotate(45deg); transform: rotate(45deg); } .track-modal-wrapper .track-close-btn:hover:before, .track-modal-wrapper .track-close-btn:hover:after { background-color: #2F2F2F; } .track-modal-wrapper .tracking-error { display: none; font-size: 14px; line-height: 23px; font-weight: 700; text-align: left; color: #4376ef; margin-bottom: 0; } .track-modal-wrapper .form-style { font-family: "Montserrat",sans-serif; max-width: 488px; } .track-modal-wrapper label { display: block; font-size: 14px; line-height: 23px; font-weight: 400; margin-bottom: 4px; color: #535763; } .track-modal-wrapper input { font-family: "Montserrat",sans-serif; font-size: 16px; line-height: normal; font-weight: 500; border: 1px solid #b0b1b4; color: #2f2f2f; height: 38px; padding: 8px 15px 8px 15px; border-radius: 4px; background-color: transparent; -webkit-appearance: none; -moz-appearance: none; width: 100% !important; } .track-modal-wrapper fieldset { margin-bottom: 15px; } @media only screen and (min-width: 1201px) { .nav-mobile { display: none; } } @media only screen and (max-width: 1200px) { .nav-desktop { display: none; } .js-header.scroll { top: 0; } .mobile-bar { padding: 10px 20px; position: relative; } .nav-mobile .logo img { width: 120px; } .nav-mobile .menu-trigger { display: block; position: absolute; top: 24px; right: 20px; width: 22px; height: 17px; z-index: 99999; cursor: pointer; } .nav-mobile .menu-trigger .tr { display: block; width: 22px; height: 2px; background-color: #4376EF; -webkit-transition: all .5s ease-in-out; -moz-transition: all .5s ease-in-out; -o-transition: all .5s ease-in-out; -ms-transition: all .5s ease-in-out; transition: all .5s ease-in-out; } .nav-mobile .menu-trigger .tr:nth-child(1) { margin: 0 auto; } .nav-mobile .menu-trigger .tr:nth-child(2) { margin: 6px auto; } .nav-mobile .menu-trigger .tr:nth-child(3) { margin: 0 auto; } .nav-mobile .menu-trigger.open .tr:nth-child(1) { -webkit-transform: translateY(6px) rotate(-45deg); -ms-transform: translateY(6px) rotate(-45deg); -o-transform: translateY(6px) rotate(-45deg); transform: translateY(6px) rotate(-45deg); } .nav-mobile .menu-trigger.open .tr:nth-child(2) { opacity: 0; visibility: hidden; } .nav-mobile .menu-trigger.open .tr:nth-child(3) { -webkit-transform: translateY(-10px) rotate(45deg); -ms-transform: translateY(-10px) rotate(45deg); -o-transform: translateY(-10px) rotate(45deg); transform: translateY(-10px) rotate(45deg); } .nav-mobile .menu-panel { display: none; width: 100%; height: calc(100vh - 64px); overflow-y: scroll; } .nav-mobile .menu-panel-inner { padding-bottom: 50px; } .js-header ul li { float: none; } .nav-mobile .menu-children-wrapper { display: none; background-color: #F4F5F8; } .nav-mobile .menu-children-wrapper ul { padding-top: 4px; } .js-header ul li.menu-item.level-1 a, .js-header.scroll ul li.menu-item.level-1 a, .js-header ul li.menu-item.level-1.has-children a, .js-header.scroll ul li.menu-item.level-1.has-children a { padding: 14px 70px 14px 43px; } .nav-mobile .menu-wrap { padding-top: 20px; } .js-header .menu-children-wrapper ul li.menu-item.level-2 { font-size: 13px; line-height: 20px; font-weight: 500; } .js-header .menu-children-wrapper ul li.menu-item.level-2 a, .js-header.scroll .menu-children-wrapper ul li.menu-item.level-2 a { padding: 9px 20px 9px 54px; } .js-header .menu-children-wrapper ul li.menu-item.level-2:first-child a, .js-header.scroll .menu-children-wrapper ul li.menu-item.level-2:first-child a { padding: 13px 20px 9px 54px; } .js-header .menu-children-wrapper ul li.menu-item.level-2:last-child a, .js-header.scroll .menu-children-wrapper ul li.menu-item.level-2:last-child a { padding: 9px 20px 17px 54px; } .menu-item .nav-arrow { right: 42px; top: 14px; -webkit-transform: rotate(-90deg); -ms-transform: rotate(-90deg); -o-transform: rotate(-90deg); transform: rotate(-90deg); -webkit-transition: transform .3s ease-in-out; -moz-transition: transform .3s ease-in-out; -o-transition: transform .3s ease-in-out; -ms-transition: transform .3s ease-in-out; transition: transform .3s ease-in-out; } .menu-item.open .nav-arrow { -webkit-transform: rotate(0); -ms-transform: rotate(0); -o-transform: rotate(0); transform: rotate(0); } .nav-mobile .links a { display: block; font-size: 13px; line-height: 25px; font-weight: 500; color: #2F2F2F; text-decoration: none; padding: 14px 20px 14px 43px; } .nav-mobile .menu-buttons li { padding: 11px 43px 11px 43px; } .nav-mobile .menu-buttons li:last-child { padding: 11px 20px 28px 43px; } .nav-mobile .menu-buttons .btn { width: 100%; max-width: 180px; } .nav-mobile .btn-small, .nav-mobile a.btn-small { padding-left: 17px; padding-right: 17px; } .nav-mobile .btn-small:hover, .nav-mobile a.btn-small:hover { padding-left: 17px; padding-right: 32px; } .links-bottom { border-top: solid 1px #DBDBDB; padding-top: 8px; } .js-header .search-icn { right: 63px; top: 8px; width: 45px; height: 45px; text-align: center; line-height: 45px; } .lang-picker .lang-inner { display: block; padding: 0 20px 14px 74px; position: relative; cursor: pointer; } .lang-picker .globe-icn { position: absolute; left: 43px; top: 4px; } .lang-picker .menu-item .nav-arrow { top: 1px; } .js-header .lang-picker .drop-simple li.menu-item.level-2 a, .js-header.scroll .lang-picker .drop-simple li.menu-item.level-2 a { padding: 9px 20px 9px 74px; } .js-header .lang-picker .drop-simple li.menu-item.level-2:last-child a, .js-header.scroll .lang-picker .drop-simple li.menu-item.level-2:last-child a { padding: 9px 20px 20px 74px; } } @media only screen and (max-width: 1500px) { .nav-desktop .logo { width: 17%; margin-right: 1%; } .nav-desktop .main-menu { width: 47%; margin-right: 1%; } } @media only screen and (max-width: 1400px) { .nav-desktop .logo { width: 14%; } .nav-desktop .main-menu { width: 46%; } .nav-desktop .menu-buttons { width: 38%; } .js-header ul li.menu-item.level-1 { margin-right: 0; } .nav-desktop .menu-buttons li { margin-right: 10px; } } @media only screen and (max-width: 768px) { .track-modal-wrapper .track-modal-container { background-image: none; width: calc(100% - 40px); } .track-modal-wrapper .track-modal-container .modal-inner { padding: 43px 53px 40px 30px; } .track-modal-wrapper .track-close-btn { top: 30px; right: 22px; } } </style> <style> .hero-expertise { padding: 285px 0 100px 0; background-size: cover; background-repeat: no-repeat; background-position: center center; overflow: hidden; position: relative; } .hero-expertise .btn-row { margin-top: 37px; } .hero-expertise.icn-on .hero-content { width: calc(95% - 226px); margin-right: 5%; } .hero-expertise .hero-content { width: 100%; } .hero-expertise .hero-content .inner { max-width: 793px; } .hero-expertise .hero-icn { width: 226px; } .hero-expertise .color-box { width: 226px; 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srcset="https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=52&height=52&name=clinical-trial-logistics.jpg 52w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=104&height=104&name=clinical-trial-logistics.jpg 104w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=156&height=156&name=clinical-trial-logistics.jpg 156w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=208&height=208&name=clinical-trial-logistics.jpg 208w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=260&height=260&name=clinical-trial-logistics.jpg 260w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/clinical-trial-logistics.jpg?width=312&height=312&name=clinical-trial-logistics.jpg 312w" sizes="(max-width: 104px) 100vw, 104px"> <div class="item-inner"> <span class="label-inner">Clinical trial logistics</span> <span class="desc">Multi-site collection/delivery for international trials.</span> </div> </a> </li> <li class="menu-item level-2"> <a href="https://www.biocair.com/solutions/pharmaceutical-supply-chain?hsLang=en"> <img src="https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=104&height=104&name=commercial-supply-chain.jpg" alt="Pharmaceutical Supply Chain" width="104" height="104" class="nav-img" srcset="https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=52&height=52&name=commercial-supply-chain.jpg 52w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=104&height=104&name=commercial-supply-chain.jpg 104w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=156&height=156&name=commercial-supply-chain.jpg 156w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=208&height=208&name=commercial-supply-chain.jpg 208w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=260&height=260&name=commercial-supply-chain.jpg 260w, https://www.biocair.com/hs-fs/hubfs/Biocair01/Global/Navigation/commercial-supply-chain.jpg?width=312&height=312&name=commercial-supply-chain.jpg 312w" sizes="(max-width: 104px) 100vw, 104px"> <div class="item-inner"> <span class="label-inner">Pharmaceutical supply chain</span> <span class="desc">End-to-end visibility for pharmaceutical consignments. </span> </div> </a> </li> <li class="menu-item level-2"> <a href="https://www.biocair.com/solutions/cryogenic-transportation?hsLang=en" target="_blank" rel="noopener"> <img src="https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=104&height=104&name=cryogenically%20frozen%20sample.jpg" alt="cryogenically frozen sample" loading="" width="104" height="104" class="nav-img" srcset="https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=52&height=52&name=cryogenically%20frozen%20sample.jpg 52w, https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=104&height=104&name=cryogenically%20frozen%20sample.jpg 104w, https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=156&height=156&name=cryogenically%20frozen%20sample.jpg 156w, https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=208&height=208&name=cryogenically%20frozen%20sample.jpg 208w, https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=260&height=260&name=cryogenically%20frozen%20sample.jpg 260w, https://www.biocair.com/hs-fs/hubfs/cryogenically%20frozen%20sample.jpg?width=312&height=312&name=cryogenically%20frozen%20sample.jpg 312w" sizes="(max-width: 104px) 100vw, 104px"> <div class="item-inner"> <span class="label-inner">Cryogenic transportation</span> <span class="desc">Innovative options such as liquid nitrogen dry vapor shippers.</span> </div> </a> </li> <li class="menu-item level-2"> <a href="https://www.biocair.com/solutions/lab-logistics?hsLang=en" target="_blank" rel="noopener"> <img src="https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=104&height=104&name=lab%20beaker.jpg" alt="lab beaker" width="104" height="104" class="nav-img" srcset="https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=52&height=52&name=lab%20beaker.jpg 52w, https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=104&height=104&name=lab%20beaker.jpg 104w, https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=156&height=156&name=lab%20beaker.jpg 156w, https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=208&height=208&name=lab%20beaker.jpg 208w, https://www.biocair.com/hs-fs/hubfs/lab%20beaker.jpg?width=260&height=260&name=lab%20beaker.jpg 260w, 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<input type="hidden" name="type" value="LISTING_PAGE"> </form> </div> <ul class="hs-search-field__suggestions"></ul> </div> <div class="search-close"></div> </div></div> </div> <div data-global-resource-path="Blend01/templates/partials/tracking-popup.html"><div id="Track" class="track-modal-wrapper rt-content"> <div class="track-modal-container"> <div class="modal-inner"> <h3><strong>Have a tracking number?</strong></h3> <p>Enter it below to track your shipment:</p> <div class="form-style"> <label>Tracking number<span class="hs-form-required">*</span></label> <fieldset><input id="trackingInput" type="text"></fieldset> <button id="trackingBtn" class="btn btn-green btn-small">Track</button> <p class="tracking-error">The tracking number should be between 6 and 13 digits</p> </div> <div class="track-close-btn"></div> </div> </div> <div class="track-modal-overlay"></div></div> </div></nav></div> <div class="body-content"> <span id="hs_cos_wrapper_flexible_column" class="hs_cos_wrapper hs_cos_wrapper_widget_container hs_cos_wrapper_type_widget_container" style="" data-hs-cos-general-type="widget_container" data-hs-cos-type="widget_container"><div id="hs_cos_wrapper_widget_1614242938069" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div class="widget_1614242938069 hero hero-expertise bg-charcoal rt-content txt-white overlay-on " style="background-image: url('https://www.biocair.com/hubfs/Biocair%20Connect%20laptop%20user.jpg');"> <div class="container-xl"> <div class="row"> <div class="content-wrap col-12 col-md-12 d-flex flex-wrap"> <div class="hero-content"> <div class="inner"> <h1>Biocair Connect</h1> <p>Discover Biocair's shipment booking and tracking portal.</p> <div class="btn-row"> <p> <a href="https://online.biocair.com/#/" class="btn btn-blue btn-reg" target="_blank" rel="noopener"> Register today </a> <a href="https://online.biocair.com/#/dashboard" class="btn btn-ghost-white btn-reg" target="_blank" rel="noopener"> Order now </a> </p> </div> </div> </div> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1731943933111" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1731943933111 blq-richtext rt-content bg-white "> <div class="container-xl"> <div class="row"> <div class="columns-wrap layout-text-blq col-12 col-md-12 d-flex flex-wrap"> <div class="text-col"> <h2 style="color: #000000;">Why use Biocair Connect?</h2> <p>Our customer portal enables you to:</p> <ul> <li style="color: black;"><span style="color: #666666;">Draft, book, update* or cancel* a shipment</span></li> <li style="color: black;"><span style="color: #666666;">Select frequently used addresses from your address book</span></li> <li style="color: black;"><span style="color: #666666;">Book new shipments by duplicating existing shipment details</span></li> <li style="color: black;"><span style="color: #666666;">Track your shipment’s status and location</span></li> <li style="color: black;"><span style="color: #666666;">View all of your pending shipments</span></li> <li style="color: black;"><span style="color: #666666;">View all orders within your company with your colleagues' consent</span></li> </ul> <p><span style="color: #666666;">*Business rules apply. No edits or cancellations may be made less than 24 business hours prior to collection.</span></p> </div> <div class="blq-col top-hex-on bottom-hex-on"> <div class="inner"> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-top.svg" loading="lazy" alt="Decorative hexagons - top" width="338" height="240" class="hex-top hex-1"> <div class="blq-wrap blockquote bg-darkgreen txt-white"> <h3>“Setting up an account was easy. Staff were very responsive and could answer each of my questions. Our first shipment made it on time and in great condition from the US Mainland to Australia!”</h3> <p><strong>US-based client</strong></p> </div> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-bottom.svg" loading="lazy" alt="Decorative hexagons - bottom" width="338" height="240" class="hex-bottom hex-1"> </div> </div> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1614344926660" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1614344926660 boxedicn-cols rt-content bg-faintgrey "> <div class="container-xl"> <div class="row"> <div class="section-intro"> <h2>Intuitive shipment management</h2> </div> <div class="cards-wrap card-cols-4 col-12 col-md-12 d-flex flex-wrap"> <div class="card par-small cardtype-img-icon"> <div class="icn-wrap d-flex justify-content-center align-items-center bg-transparent"> <img src="https://www.biocair.com/hubfs/Website/Pages/Cold%20chain/Web%20Page%20Icons/cross-boarder-rgb-green.svg" alt="cross-boarder-rgb-green" loading="lazy" width="120" height="120"> </div> <h3>Track and trace capabilities</h3> <p>Tracking details show the real-time status of your ongoing requests. View routing details including flight details, status and air bill number.</p> </div> <div class="card par-small cardtype-img-icon"> <div class="icn-wrap d-flex justify-content-center align-items-center bg-transparent"> <img src="https://www.biocair.com/hubfs/history-rgb-green.svg" alt="history-rgb-green" loading="lazy" width="100" height="100"> </div> <h3>Review your shipment history</h3> <p>Are you booking a recurring shipment? Save time by creating a new shipment from a copy. Or, edit and review booked shipments.</p> </div> <div class="card par-small cardtype-img-icon"> <div class="icn-wrap d-flex justify-content-center align-items-center bg-transparent"> <img src="https://www.biocair.com/hubfs/notification-rgb-green.svg" alt="notification-rgb-green" loading="lazy" width="100" height="100"> </div> <h3>Shipment notifications</h3> <p>Personalize shipment-specific and blanket notifications to stay up-to-date with the shipment milestones most important to you.</p> </div> <div class="card par-small cardtype-img-icon"> <div class="icn-wrap d-flex justify-content-center align-items-center bg-transparent"> <img src="https://www.biocair.com/hubfs/address-book-rgb-green.svg" alt="address-book-rgb-green" loading="lazy" width="80" height="80"> </div> <h3>Address book management</h3> <p>Store regular shipping addresses and contacts in your address book within the portal to save time during booking.</p> </div> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1731960567200" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1731960567200 blq-richtext rt-content bg-white "> <div class="container-xl"> <div class="row"> <div class="columns-wrap layout-blq-text col-12 col-md-12 d-flex flex-wrap"> <div class="blq-col desktop-v top-hex-on bottom-hex-on"> <div class="inner"> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-top.svg" loading="lazy" alt="Decorative hexagons - top" width="338" height="240" class="hex-top hex-1"> <div class="blq-wrap blockquote bg-darkgreen txt-white"> <h3>“It is very convenient and accessible. Everything has its own category, and all extra information can be added into the online form itself without the need for an extra email to be typed to the team. The response rate is also very quick.”</h3> <h3><span style="font-size: 18px;"><strong>UK-based client</strong></span></h3> </div> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-bottom.svg" loading="lazy" alt="Decorative hexagons - bottom" width="338" height="240" class="hex-bottom hex-1"> </div> </div> <div class="text-col"> <h2>Efficient shipment creation</h2> <p>All shipment requests, whether submitted via Biocair Connect or through an email order form, require the same information. This includes:<br>•    Shipper and Consignee details <br>•    Detailed description of the materials/commodity<br>•    Number and quantity of samples/pieces<br>•    End/final use<br>•    Value for Customs (International shipments only)<br>•    Incoterms (International shipments only)<br>•    Any associated hazards to the materials <br>•    Temperature and packaging requirements <br>•    GDP/GMP product<br>•    Any available supplemental documentation, i.e. MSDS, Packing Slips, Import/Export Permits, etc.</p> </div> <div class="blq-col mobile-v top-hex-on bottom-hex-on"> <div class="inner"> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-top.svg" loading="lazy" alt="Decorative hexagons - top" width="338" height="240" class="hex-top hex-1"> <div class="blq-wrap blockquote bg-darkgreen txt-white"> <h3>“It is very convenient and accessible. Everything has its own category, and all extra information can be added into the online form itself without the need for an extra email to be typed to the team. The response rate is also very quick.”</h3> <h3><span style="font-size: 18px;"><strong>UK-based client</strong></span></h3> </div> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/hex-bottom.svg" loading="lazy" alt="Decorative hexagons - bottom" width="338" height="240" class="hex-bottom hex-1"> </div> </div> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1731960993722" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1731960993722 fw-cta rt-content bg-white txt-white overlay-on"> <div class="container-xl"> <div class="row"> <div class="col-12 col-md-12"> <div class="section-content"> <h2>What to expect when you sign up for Biocair Connect</h2> <p>Access the portal to register with your email address and account number. An activation link will then be sent to your email address within 24 hours.</p> <div class="btn-row"> <p> <a href="https://online.biocair.com/#/registration" class="btn btn-white btn-reg" target="_blank" rel="noopener"> Register today </a> </p> </div> </div> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1616587181209" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1616587181209 faq-accordion border-top-on border-bottom-on bg-faintgrey "> <div class="container-xl"> <div class="row"> <div class="col-12 col-md-12 d-flex flex-wrap position-relative"> <div class="accordion-container bg-white"> <div class="acc-label bg-darkgreen txt-white"> <h2 class="heading-2">FAQs</h2> <img src="https://www.biocair.com/hubfs/Website/Pages/Life%20Science%20Logistics/faq-icon.svg" loading="lazy" alt="FAQ icon" width="84" height="70" class="label-icn"> </div> <div class="acc-item"> <div class="acc-trigger"> <div class="acc-trigger-inner"> <h3 class="heading-4">What information do I need to register for Biocair Connect?</h3> </div> </div> <div class="acc-panel rt-content bullets-rings par-small"> <div class="acc-panel-inner"> <p>You will need your Biocair account number and your email address. If you need support, please contact us at <a href="mailto:enquiries@biocair.com" rel="noopener">enquiries@biocair.com</a>.</p> </div> </div> </div> <div class="acc-item"> <div class="acc-trigger"> <div class="acc-trigger-inner"> <h3 class="heading-4">What should I expect when I first log on to Biocair Connect?</h3> </div> </div> <div class="acc-panel rt-content bullets-rings par-small"> <div class="acc-panel-inner"> <p>Upon logging on, you will be taken to the Biocair Connect dashboard. From here, you can create a shipment, track an existing shipment or navigate the portal via helpful quick links.</p> </div> </div> </div> <div class="acc-item"> <div class="acc-trigger"> <div class="acc-trigger-inner"> <h3 class="heading-4">Does Biocair Connect require additional information to book a shipment that the email order form does not?</h3> </div> </div> <div class="acc-panel rt-content bullets-rings par-small"> <div class="acc-panel-inner"> <p>No, all shipment requests - whether submitted via Biocair Connect or through an email order form - require the same information.</p> <p>This information includes:</p> <ul> <li><span></span><span>Shipper and Consignee details </span></li> <li><span></span><span>Detailed description of the materials/commodity</span></li> <li><span></span><span>Number and quantity of samples/pieces</span></li> <li><span></span><span>End/final use</span></li> <li><span></span><span>Value for Customs (International shipments only)</span></li> <li><span></span><span>Incoterms (International shipments only)</span></li> <li><span></span><span>Any associated hazards to the materials </span></li> <li><span></span><span>Temperature and packaging requirements </span></li> <li><span></span><span>GDP/GMP product</span></li> <li><span></span><span>Any available supplemental documentation; i.e., MSDS, Packing Slips, Import/Export Permits, etc.</span></li> </ul> </div> </div> </div> <div class="acc-item"> <div class="acc-trigger"> <div class="acc-trigger-inner"> <h3 class="heading-4">How do I know if I need a temperature-controlled vehicle (TCV) for my shipment?</h3> </div> </div> <div class="acc-panel rt-content bullets-rings par-small"> <div class="acc-panel-inner"> <p>TCVs are typically only needed for pallet size shipments or shipments of extremely high value. If in doubt, please consult your Customer Relationship Manager (CRM). If you are not sure who your CRM is, please reach out to us at <a href="mailto:enquiries@biocair.com">enquiries@biocair.com</a> and we'll be glad to assist you.</p> </div> </div> </div> </div> <img src="https://www.biocair.com/hubfs/Website/Pages/Life%20Science%20Logistics/hexes-large.svg" loading="lazy" alt="Decorative hexagons" width="804" height="570" class="hex-shapes"> </div> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_widget_1614189314441" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section> <div id="" class="widget_1614189314441 cta-section card-on bg-darkgreen"> <div class="container-xl position-relative"> <div class="row"> <div class="col-12 col-lg-12 d-flex flex-wrap"> <div class="text-col txt-white rt-content d-flex align-items-center"> <div class="inner"> <h2>Get in touch with <strong>Kevin</strong></h2> <p>Wherever you are located in the world, our team of experts are on hand to support your supply chain.</p> <p class="btn-row"> <a href="https://www.biocair.com/contact-us?hsLang=en" class="btn btn-white btn-reg"> Message Kevin </a> <a href="https://www.biocair.com/contact/get-a-quote?hsLang=en" class="btn btn-ghost-green btn-reg"> Get a quote </a> </p> </div> </div> <div class="card-col rt-content par-small"> <div class="card"> <div class="avatar"> <img src="https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=570&height=504&name=KEVIN-XU_ASIA-PACIFIC.jpg" alt="Kevin Xu" loading="lazy" width="570" height="504" srcset="https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=285&height=252&name=KEVIN-XU_ASIA-PACIFIC.jpg 285w, https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=570&height=504&name=KEVIN-XU_ASIA-PACIFIC.jpg 570w, https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=855&height=756&name=KEVIN-XU_ASIA-PACIFIC.jpg 855w, https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=1140&height=1008&name=KEVIN-XU_ASIA-PACIFIC.jpg 1140w, https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=1425&height=1260&name=KEVIN-XU_ASIA-PACIFIC.jpg 1425w, https://www.biocair.com/hs-fs/hubfs/Website/Pages/Sales%20team%20headshots/KEVIN-XU_ASIA-PACIFIC.jpg?width=1710&height=1512&name=KEVIN-XU_ASIA-PACIFIC.jpg 1710w" sizes="(max-width: 570px) 100vw, 570px"> </div> <div class="info bg-white"> <p class="fullname">Kevin Xu</p> <p></p> <p>Asia Pacific</p> <p class="phone"><a href="tel:+86%20(21)%205079%206080">+86 (21) 5079 6080 </a></p> </div> </div> </div> </div> </div> <img src="https://www.biocair.com/hubfs/Website/Pages/Homepage/world-network.svg" loading="lazy" 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