About Us | ZALORA Hong Kong

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js-seg-bar__mini-cart-count" id="shopping-bag-qty"></div> </a> <div id="minicart__arrow" class="minicart__arrow"> <svg class="segment-bar__arrow"> <polygon points="10 0 20 10 0 10 "></polygon> </svg> </div> <div id="minicart__popup" class="minicart__popup txtLeft b-header-shadow"> <div class="minicart__head pal pts txtUpper txtLeft fontsizeM"> My Bag <text class='js-seg-bar__mini-cart-count-dropdown'>0</text> Item</div> <div id="js-minicart-message-content"> </div> </div> </li>  </ul> </div>  <ul id="seg-txt__replace" class="seg-bar seg-bar__content seg-text__transition" style="display: none;"> <li class="segSelect txtCenter prl js-header__segment-women"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/women"> WOMEN </a> </li> <li class="segSelect txtCenter prl js-header__segment-men"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/men"> MEN </a> </li> <li class="segSelect txtCenter prl js-header__segment-luxury"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/luxury"> LUXURY </a> </li> <li class="segSelect txtCenter prl js-header__segment-sports"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/sports"> SPORTS </a> </li> <li class="segSelect txtCenter prl js-header__segment-beauty"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/beauty"> BEAUTY </a> </li> <li class="segSelect txtCenter prl js-header__segment-kids"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/kids"> KIDS </a> </li> <li class="segSelect txtCenter prl js-header__segment-lifestyle"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/lifestyle"> LIFESTYLE </a> </li> </ul> </div>  <div class="b-header__category-bar js-floatMenu js-header__category-bar" id="jsHeaderCategoryBar"> </div> </header>   <div class="js-bottomHeader"> <script> $(document).mouseup(function () { $(".cms-app-badge-vc").hide(); $(".cms-arrow-up").hide(); $(".cms-30days-return").hide(); $(".cms-arrow-up2").hide(); }); $(document).ready(function () { $("#js-tooltip-interact").click(function () { $(".cms-app-badge-vc").toggle(); $(".cms-arrow-up").toggle(); $("a.js-tooltip-header.mkt-type-link").text('KIDS'); $("a.js-tooltip-header.ctl-type-link").text('OUTLET'); }); }); $(document).ready(function () { $("#js-tooltip-interact2").click(function () { $(".cms-30days-return").toggle(); $(".cms-arrow-up2").toggle(); }); }); </script> <style> .cms-usp-block-container { width: 100%!important; height: 30px; margin: 0 auto; padding: 10px 0px; position: relative; text-align: center; min-width: 1200px; display: flex; align-items: center; } .cms-usp-name { font-size: 10px; margin-left: 0px; padding-top: 4px; margin-right: 0px; border-bottom: 1px solid #000; -webkit-transition: all .3s ease-out; -moz-transition: all .3s ease-out; -o-transition: all .3s ease-out; transition: all .3s ease-out; display: inline-flex; vertical-align: middle; font-family: 'Apercu', arial, sans-serif; text-transform: uppercase; display: -webkit-inline-box; /*Safari*/ } .cms-app-badge { background: #5C5C5C; font-size: 11px; display: flex; align-items: center; margin-left: auto; margin-right: 0px; margin-top: -2px; opacity: 1; padding-top: 7px; padding-bottom: 6px; padding-left: 5px; padding-right: 5px; color: #fff; -webkit-border-radius: 6px; -moz-border-radius: 6px; border-radius: 6px; -webkit-transition: all .3s ease-out; -moz-transition: all .3s ease-out; -o-transition: all .3s ease-out; transition: all .3s ease-out; transform: translateY(-5px); position: relative; z-index: 9; } .cms-app-badge:hover, .cms-usp-name:hover { cursor: pointer; } .cms-app-icon { padding-left: 6px; } .cms-app-badge-vc { position: absolute; z-index: 9; width: 182px; padding: 17px 10px; background: #ccc; color: #000000; text-align: center; -webkit-box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); -moz-box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); display: none; top: 40px; left: 50%; transform: translateX(-50%); } .cms-30days-return { position: absolute; margin-left: -32px; margin-top: 40px; z-index: 9; width: 190px; padding: 17px 10px; background: #ccc; text-align: center; -webkit-box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); -moz-box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); box-shadow: 0px 3px 5px 0px rgba(215, 215, 215, 1); display: none; } .cms-arrow-up { position: absolute; width: 0; height: 0; border-left: 9px solid transparent; border-right: 9px solid transparent; border-bottom: 13px solid #ccc; display: none; top: 30px; left: 50%; transform: translateX(-50%); } .cms-arrow-up2 { position: absolute; margin-left: 60px; margin-top: 29px; width: 0; height: 0; border-left: 9px solid transparent; border-right: 9px solid transparent; border-bottom: 13px solid #ccc; display: none; } .cms-icon-align { margin-top: 2px; } .btn.btn--secondary.btn--inverted { color: #FFF; background: transparent; } .cms-usp-blocks-container { height: 25px; padding: 10px 0px; } .cms-usp-icon { display: inline-block; vertical-align: top; margin-left: 10px; margin-right: 3px; } .cms-usp-link { display: inline-block; } .cms-usp-separator { display: inline-block; width: 12px; height: 30px; vertical-align: middle; } .cms-zalora-bootstrap-align-center { text-align: center; } .cms-usp-icon>img { width: 25px; } .cms-tooltip:hover span { display: block; opacity: 1; top: 60px; left: 9em; z-index: 200; -webkit-transition: all 0.2s ease; -moz-transition: all 0.2s ease; -o-transition: all 0.2s ease; transition: all 0.2s ease; } .cms-tooltip span { display: none; background: none repeat scroll 0 0 #c6c6ce; /*-- some basic styling */ color: #000000; font-family: 'Apercu'; font-size: 1em; font-weight: 400; line-height: 1.5em; padding: 16px 15px; width: 240px; top: 60px; /*-- this is the original position of the tooltip when it's hidden */ left: 9em; margin-left: 0; /*-- set opacity to 0 otherwise our animations won't work */ opacity: 0; filter: alpha(opacity=0); position: absolute; text-align: center; z-index: 2; text-transform: none; -webkit-transition: all 0.3s ease; -moz-transition: all 0.3s ease-in-out; -o-transition: all 0.3s ease; transition: all 0.3s ease-in-out; z-index: 200; } .cms-tooltip span:after { border-color: #c6c6ce rgba(0, 0, 0, 0); border-style: solid; border-width: 0 15px 15px; top: -15px; content: ""; display: block; left: 9px; position: absolute; width: 0; } .cms-free-return span { top: 60px; /*-- this is the original position of the tooltip when it's hidden */ left: -10px; } .cms-free-return:hover span { top: 60px; left: -10px; } .cms-free-delivery span { top: 60px; /*-- this is the original position of the tooltip when it's hidden */ left: 195px; } .cms-free-delivery:hover span { top: 60px; left: 195px; } .cms-cod span { top: 60px; /*-- this is the original position of the tooltip when it's hidden */ left: 400px; } .cms-cod:hover span { top: 60px; left: 400px; } .cms-multi-brand span { top: 60px; /*-- this is the original position of the tooltip when it's hidden */ left: 550px; } .cms-multi-brand:hover span { top: 60px; left: 550px; } </style> <div class="cms-usp-block-container">  <div class="cms-usp-icon cms-tooltip cms-free-return"><img src="https://static-hk.zacdn.com/cms/cms-usp-sprite-30day.png"><span>30 Days No Questions Asked Free Returns! Complete Returns in 30 secs, Fast & Easy</span></div> <a class="cms-usp-link" href="https://support-hk.zalora-ops.com/en/support/solutions/articles/76000017775-exchange-or-refund-return-time-frame&from=onsiteusp" target="_blank"> <div class="lfloat cms-usp-name txtUpper">30 days Free Return | T&C Apply</div> </a> <div class="cms-usp-icon cms-tooltip cms-free-delivery"><img src="https://static-hk.zacdn.com/cms/cms-usp-fast-delivery.png" style="width:30px; margin-top:7px;"><span>3-5 days FAST delivery; Different Pick up Options: SF Stations/ SF Lockers/ Convenience Stores</span></div> <a class="cms-usp-link" href="https://support-hk.zalora-ops.com/en/support/solutions/articles/76000017758-shipping-fee-policy" target="_blank"> <div class="lfloat cms-usp-name txtUpper">Free Shipping Fees Available (T&C apply)</div> </a> <img src="https://static-hk.zacdn.com/cms/2020/sustainability/SUSTAINABILITY.png" style="width: 23px; margin-left: 10px; margin-right: 3px;"> <a class="cms-usp-link" href="https://www.zalora.com.hk/sustainability/" target="_blank"> <div class="lfloat cms-usp-name txtUpper">OUR SUSTAINABLE JOURNEY</div> </a> <img src="https://static-sg.zacdn.com/cms/2023/ZALORA-VIP/USP-BAR-ZALORA-VIP.png" style="width: 25px; margin-left: 10px; margin-right: 3px;"> <a class="cms-usp-link" href="https://www.zalora.com.hk/zalora-vip/" target="_blank"> <div class="lfloat cms-usp-name txtUpper">ZALORA VIP: Unlimited free delivery</div> </a> <div id="js-tooltip-interact" class="cms-app-badge txtUpper txtCenter cms-animate strong"> <div style="display:inline-block;font-size:10px;"> <span>Extra 20%*+ Free Shipping on Your First App Purchase </span></div> <span><img src="https://static-hk.zacdn.com/cms/brandbanners/appicon.png" class="cms-app-icon"></span> <div class="cms-arrow-up"></div> <div class="cms-app-badge-vc"> <div class="mts txtUpper"> <b> Use Code: 1STAPP </b> </div> <div class="small txtUpper mtm mbm"> *10% discount and 10% cashback. <br /> HK$399 min. spend. Discount and cashback capped at HK$100 and HK$50. Cashback is valid for 90 days upon confirmation. <br /> One-timer use per customer. Valid on selected items only / Brand exclusions apply / T&Cs Apply. <br /> </div> <span style="display: flex;justify-content: space-between;"><a href="https://app.adjust.com/m56rkk?campaign=USPBar" target="_blank"><img src="https://static-hk.zacdn.com/cms/cms-usp-sprite-appstore.png"></a> <a href="https://app.adjust.com/sp6pny?campaign=USPBar" target="_blank"><img src="https://static-hk.zacdn.com/cms/cms-usp-sprite-googleplay.png"></a></span> </div> </div> </div>  <script type="text/template" id="suggested-product-template"> <li class="ssg-item js-search__product_suggest" id="ac-<%= index %>"> <a title="<%= name %>" href="<%= url %>"> <img src="<%= image %>" class="ssg-item__product-image" /> <div class="ssg-item__product-info"> <div class="ssg-item__product-name"><%= name %></div> <div class="ssg-item__product-prices"> <span class="ssg-item__product-price <% if (specialPrice) {%>ssg-item__product-price--old<% } %>"> <%= price %> </span> <% if (specialPrice) { %> <span class="ssg-item__product-price ssg-item__product-price--special"> <%= nowLabel %> <%= specialPrice %> </span> <% } %> </div> </div> </a> </li> </script> <script type="text/template" id="suggested-term-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>" result-count="<%= typeof(resultCount)!== 'undefined' ? resultCount : 0 %>"> <%= keyword %> </a> </li> </script> <script type="text/template" id="suggested-brand-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>" result-count="<%= resultCount %>"> <%= keyword %> </a> </li> </script> <script type="text/template" id="suggested-autocomplete-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>"> <%= keyword %> </a> </li> </script> </div> <div role="main" id="content"> <div class="l-pageWrapper l-hasSidebarAndAside l-staticpage"> <style> .content_container{font-size:12px; padding:10px 0 40px 1px; line-height:150%} .content_container h1{font-size: 160%; margin:0; padding:0 0 20px 0;} .content_container h2{font-size: 120%; margin:0; padding:0;} .content_container a{color:#e53f03;} .content_container .left_col{float:left; width:440px; padding: 0 0px 0 0px} .content_container .right_col{float:right; padding:0px} .clearfix::after { content: ""; clear: both; display: table; } </style> <div class="content_container"> <div class="left_col"> <h2>About ZALORA</h2> <p><b>ZALORA</b> is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, <b>ZALORA</b> has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. <br><br> With an extensive collection of top international and local brands, <b>ZALORA</b> is a curated platform, where shoppers can find all the things they love in one place. Customers can discover authentic products from over 3000 brands across a variety of categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, which include essentials and home & living products. </p> </div> <div class="right_col"> <img src="https://static-hk.zacdn.com/cms/landingpages/about_page_image_en.jpg" style=" width: 70%; "> </div> <div class="clearfix"></div> <div> <p> As a customer-first brand, <b>ZALORA</b> is powered by a team of innovators, committed to providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, <b>ZALORA</b> is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. <b>ZALORA</b> also provides up to 30-day free returns and free delivery after a certain spend. <b>ZALORA</b> continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. <b>ZALORA</b> also made it easier for shoppers to buy products based on their style inspiration with ZALORA’ visual search function, Complete the Look and Get the Look feature! <br><br> <b>ZALORA</b> prides itself to be an industry enabler through innovations such its data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, that allows brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. <br><br> Putting the customers and brand partners at the center of our innovation, <b>ZALORA</b> is the online destination that connects everyone to the limitless world of shopping possibilities. </p> <br> <h2>Easy Navigation And Intuitive Operation</h2> <p>Our online store is well laid out and easy to use, making your shopping experience user-friendly and a breeze! We are however constantly trying to improve the layout and navigation of our site, so please feel free to provide us with any feedback you may have.! </p> <br> <h2>Simple And Safe Shopping</h2> <p>Once you have picked out items and added them to your cart, our customers can choose between the various secure payment options. Payment can be simply made by credit card (Visa or Master Card), PayPal or Cash on Delivery (COD). After a successful order, our customers are informed of the current status of their order. Customers can also reach out to our friendly Customer Service team to get updates on their order status.</p> <br>  </div> <div class="b-footer__topSearches col col-sm-8"> <div class="b-footer__title--secondary">Top Searches</div> <div id="b-footer__topSearches--wrapper" class="b-footer__topSearches--wrapper collapsed flex-row"> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/men/clothing/shirt/c-26/scat-31" title="恤衫"> 恤衫 </a> </li> <li> <a class="b-footer__topSearches--item" href="/s/sports" title="Sports"> Sports </a> </li> <li> <a class="b-footer__topSearches--item" href="/1212-sale/" title="雙12購物節"> 雙12購物節 </a> </li> <li> <a class="b-footer__topSearches--item" href="/gifting/" title="聖誕禮物"> 聖誕禮物 </a> </li> <li> <a class="b-footer__topSearches--item" href="/1212-sale/" title="12.12 Sale"> 12.12 Sale </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/men/clothing/t-shirts/c-26/scat-35" title="T恤"> T恤 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/clothing/c-163" title="Clothes"> Clothes </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/clothing/c-163" title="服裝"> 服裝 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/accessories/wallets/c-257/scat-322" title="錢包"> 錢包 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/clothing/dresses/c-3/scat-25" title="Dresses"> Dresses </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/shoes/c-164" title="鞋"> 鞋 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/sale" title="Sales"> Sales </a> </li> <li> <a class="b-footer__topSearches--item" href="/s/sports" title="運動服飾"> 運動服飾 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/clothing/jackets-coats/c-3/scat-5966" title="外套及大䄛"> 外套及大䄛 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/new" title="New Products"> New Products </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/accessories/c-191" title="飾物"> 飾物 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/bags/totes/c-315/scat-2155" title="Tote Bags"> Tote Bags </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/bags/c-1716" title="Bags"> Bags </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/bags/c-1716" title="袋"> 袋 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/clothing/swimsuits/c-3/scat-880" title="連身泳衣"> 連身泳衣 </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/accessories/c-191" title="Accessories"> Accessories </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/shoes/c-164" title="Shoes"> Shoes </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/bags/backpacks/c-399/scat-783" title="Women Backpacks"> Women Backpacks </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/flats/c-4/scat-6" title="平底鞋"> 平底鞋 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/accessories/hats-and-caps/c-257/scat-329" title="帽"> 帽 </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/big-fashion-sale/" title="Big Fashion Sale"> Big Fashion Sale </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/boots/c-4/scat-15" title="Boots"> Boots </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/high-heels/c-4/scat-661" title="High Heels"> High Heels </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/sandals/c-4/scat-386" title="Sandals"> Sandals </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/sandals/c-4/scat-386" title="涼鞋"> 涼鞋 </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/women/clothing/playsuits-jumpsuits/c-3/scat-190" title="Playsuits & Jumpsuits"> Playsuits & Jumpsuits </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/bags/backpack/c-315/scat-317" title="Backpacks"> Backpacks </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/accessories/hats-and-caps/c-257/scat-329" title="Hats & Caps"> Hats & Caps </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/men/shoes/sandals-flip-flops/c-27/scat-5369" title="涼鞋及拖鞋"> 涼鞋及拖鞋 </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/women/clothing/maxi-dresses/c-3/scat-371" title="Maxi Dresses"> Maxi Dresses </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topSearches--list"> <li> <a class="b-footer__topSearches--item" href="/c/women/shoes/heels/c-4/scat-8" 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