Umtausch und Rückgabe – Shop Help Center

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Da unterscheiden wir uns von klassischen Versandhändlern. Umgetauschte Ware können wir nicht einfach ins Lager zurücklegen und weiterverkaufen. Trotzdem möchten wir, dass Du mit Deiner Bestellung rundum zufrieden bist. Daher kannst Du Dich auf unsere fairen Rückgaberegeln verlassen. </p> <h2>30-Tage-Umtauschgarantie</h2> <p> Tausche Deine Ware <strong>innerhalb von 30 Tagen ab Bestelldatum</strong> um, egal ob Dir der Artikel nicht passt, nicht gefällt oder aus anderen Gründen nicht Deinen Erwartungen entspricht. Als Print-on-Demand Anbieter bieten wir Dir folgende Rückgabeoptionen an: </p> <ul> <li> <strong>Umtausch</strong> gegen neue Ware </li> <li> <strong>Umtausch gegen einen Gutschein</strong> für Deine nächste Bestellung </li> </ul> <p> Eine Erstattung des Kaufpreises ist möglich, wenn Du das bestellte Produkt nicht persönlich gestaltet hast. </p> <h2>Rückgabe leicht gemacht</h2> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_account.png" width="30" align="middle">Öffne Deine <strong>Versandbestätigung</strong> oder Deinen Spreadshirt-Account </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_return.png" width="30" align="middle">Klicke auf <strong>„Zurückschicken“</strong> </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_check.png" width="30" align="middle">Wähle einen Rückgabegrund und entscheide Dich für eine <strong>Rückgabeoption</strong> </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/happy_easy_return.gif" width="30" align="middle">Deine Rückgabe wird in der Regel innerhalb von <strong>7 Werktagen</strong> bearbeitet </p> <h2>Wer trägt die Rücksendekosten?</h2> <p> Ab einem Bestellwert von 40,- € übernimmt Spreadshirt die Rücksendekosten. Bitte kontaktiere immer unser Service-Team, bevor Du etwas zurücksendest. In vielen Fällen finden wir eine Lösung, die ein unnötiges Hin- und Hersenden von Paketen vermeidet. Deiner Zeit und der Umwelt zuliebe! </p> <h2>Was passiert mit Retouren?</h2> <p> Jeder Artikel, den Du bei uns bestellst, ist ein Einzelstück. Trotzdem landen Retouren und Rückläufer bei uns nicht in der Mülltonne. </p> <ul> <li> <strong>Spende: </strong> Bereits seit 2011 spendet die Spread Group weltweit Neuware aus Retouren und Rückläufern für wohltätige Zwecke, z.B. an Vereine oder bedürftige Familien. </li> <li> <strong>Recycling und Weiterverarbeitung: </strong>Was wir aufgrund rechtlicher Bestimmungen nicht spenden dürfen (u.a. persönliche Motive oder Firmenlogos), übergeben wir einem Recyclingunternehmen. So erhalten auch diese Artikel ein zweites Leben, z.B. als schützende Dämmwolle. </li> </ul> <a href="https://www.spreadshirt.de/spenden-recycling" target="_blank">Mehr erfahren</a> <p> <h2>Rechtlicher Hinweis</h2> <p> Unsere Zufriedenheitsgarantie besteht zusätzlich zu Deinen gesetzlichen Rechten, einschließlich Widerrufsrecht und Gewährleistungsansprüchen. Alle Informationen hierzu findest Du auch in unseren <a href="https://www.spreadshirt.de/agb-kunden-C2377">AGB</a>. </p> </div> <div class="article-attachments"> </div> </article> <aside class="article-sidebar side-column"> <ul class="share"> <li><a href="https://www.facebook.com/share.php?title=Umtausch+und+R%C3%BCckgabe&u=https%3A%2F%2Fservice.spreadshirt.com%2Fhc%2Fde%2Farticles%2F115000984869-Umtausch-und-R%25C3%25BCckgabe" class="share-facebook">Facebook</a></li> <li><a href="https://twitter.com/share?lang=de&text=Umtausch+und+R%C3%BCckgabe&url=https%3A%2F%2Fservice.spreadshirt.com%2Fhc%2Fde%2Farticles%2F115000984869-Umtausch-und-R%25C3%25BCckgabe" class="share-twitter">Twitter</a></li> <li><a href="https://www.linkedin.com/shareArticle?mini=true&source=Spreadshop+Customers&title=Umtausch+und+R%C3%BCckgabe&url=https%3A%2F%2Fservice.spreadshirt.com%2Fhc%2Fde%2Farticles%2F115000984869-Umtausch-und-R%25C3%25BCckgabe" class="share-linkedin">LinkedIn</a></li> </ul> <div 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