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Official Apple Support Community
<!doctype> <html lang="en-US" dir="ltr"> <head> <title>Official Apple Support Community</title> <meta name="description" content="Find answers with millions of other Apple users in our vibrant community. Search discussions or ask a question about your product."> <link href="https://communities.apple.com/en20230110/public/compiled/pages/welcome.css" rel="stylesheet"> <script src="https://communities.apple.com/en20230110/public/compiled/pages/welcome.js" type="text/javascript" defer></script> <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1, minimum-scale=1, viewport-fit=cover"> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> <meta name="encryption" data-status="enabled" data-x-token="enabled"> <link rel="shortcut icon" href="https://communities.apple.com/en20230110/public/assets/favicon.ico" type="image/x-icon"> <meta name="ac-gn-store-key" content="S2A49YFKJF2JAT22K" /> <meta name="ac-gn-search-action" content="https://support.apple.com/kb/index" /> <meta name="ac-gn-search-input" content="q" /> <meta name="ac-gn-search-field[src]" content="globalnav_support" /> <meta name="ac-gn-search-field[type]" content="organic" /> <meta name="ac-gn-search-field[page]" content="search" /> <meta name="ac-gn-search-field[locale]" content="en_US" /> <link rel="stylesheet" type="text/css" href="//communities.apple.com/ac20210729/globalnav/7/en_US/styles/ac-globalnav.built.css"> <link href="https://communities.apple.com/en20230110/public/compiled/decorator.css" rel="stylesheet"> <link rel="stylesheet" type="text/css" href="//communities.apple.com/ac20210729/globalfooter/3/en_US/styles/ac-globalfooter.built.css" /> <link rel="preload" href="https://communities.apple.com/en20230110/public/scripts/dtml.js" as="script"> <link rel="preload" href="https://communities.apple.com/en20230110/public/compiled/decorator.js" as="script"> <link rel="stylesheet" type="text/css" href="//www.apple.com/wss/fonts?families=SF+Pro,v3|SF+Pro+Icons,v3"> <style type="text/css"> div.post-body div.content-post-body-content * { position: relative !important; z-index:0!important; } </style> <script type="text/javascript"> /** NONE **/ </script> </head> <body> <aside id="ac-gn-segmentbar" class="ac-gn-segmentbar" lang="en-US" dir="ltr" data-strings="{ 'exit': 'Exit', 'view': '{%STOREFRONT%} Store Home', 'segments': { 'smb': 'Business Store Home', 'eduInd': 'Education Store Home', 'other': 'Store Home' } }"></aside> <input type="checkbox" id="ac-gn-menustate" class="ac-gn-menustate" /> <nav id="ac-globalnav" class="no-js" role="navigation" aria-label="Global" data-hires="false" data-analytics-region="global nav" lang="en-US" dir="ltr" data-www-domain="www.apple.com" data-store-locale="us" data-store-root-path="/us" data-store-api="https://www.apple.com/[storefront]/shop/bag/status" data-search-locale="en_US" data-search-locale="en_US" data-search-suggestions-api="https://www.apple.com/search-services/suggestions/" data-search-defaultlinks-api="https://www.apple.com/search-services/suggestions/defaultlinks/"> <div class="ac-gn-content"> <ul class="ac-gn-header"> <li class="ac-gn-item ac-gn-menuicon"> <a href="#ac-gn-menustate" role="button" class="ac-gn-menuanchor ac-gn-menuanchor-open" id="ac-gn-menuanchor-open"> <span class="ac-gn-menuanchor-label">Global Nav Open Menu</span> </a> <a href="#" role="button" class="ac-gn-menuanchor ac-gn-menuanchor-close" id="ac-gn-menuanchor-close"> <span class="ac-gn-menuanchor-label">Global Nav Close Menu</span> </a> <label class="ac-gn-menuicon-label" for="ac-gn-menustate" aria-hidden="true"> <span class="ac-gn-menuicon-bread ac-gn-menuicon-bread-top"> <span class="ac-gn-menuicon-bread-crust ac-gn-menuicon-bread-crust-top"></span> </span> <span class="ac-gn-menuicon-bread ac-gn-menuicon-bread-bottom"> <span class="ac-gn-menuicon-bread-crust ac-gn-menuicon-bread-crust-bottom"></span> </span> </label> </li> <li class="ac-gn-item ac-gn-apple"> <a class="ac-gn-link ac-gn-link-apple" href="https://www.apple.com/" data-analytics-title="apple home" id="ac-gn-firstfocus-small"> <span class="ac-gn-link-text">Apple</span> </a> </li> <li class="ac-gn-item ac-gn-bag ac-gn-bag-small" id="ac-gn-bag-small"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag" href="https://www.apple.com/us/shop/goto/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count :"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true" data-analytics-title="bag" data-analytics-click="bag"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <div class="ac-gn-search-placeholder-container" role="search"> <div class="ac-gn-search ac-gn-search-small"> <a id="ac-gn-link-search-small" class="ac-gn-link" href="https://support.apple.com/kb/index?page=search&locale=en_US" data-analytics-title="search" data-analytics-intrapage-link aria-label="Search Support"> <div class="ac-gn-search-placeholder-bar"> <div class="ac-gn-search-placeholder-input"> <div class="ac-gn-search-placeholder-input-text" aria-hidden="true"> <div class="ac-gn-link-search ac-gn-search-placeholder-input-icon"></div> <span class="ac-gn-search-placeholder">Search Support</span> </div> </div> <div class="ac-gn-searchview-close ac-gn-searchview-close-small ac-gn-search-placeholder-searchview-close"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true">Cancel</span> </div> </div> </a> </div> </div> <ul class="ac-gn-list"> <li class="ac-gn-item ac-gn-apple"> <a class="ac-gn-link ac-gn-link-apple" href="https://www.apple.com/" data-analytics-title="apple home" id="ac-gn-firstfocus"> <span class="ac-gn-link-text">Apple</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-store"> <a class="ac-gn-link ac-gn-link-store" href="https://www.apple.com/us/shop/goto/store" data-analytics-title="store"> <span class="ac-gn-link-text">Store</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-mac"> <a class="ac-gn-link ac-gn-link-mac" href="https://www.apple.com/mac/" data-analytics-title="mac"> <span class="ac-gn-link-text">Mac</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-ipad"> <a class="ac-gn-link ac-gn-link-ipad" href="https://www.apple.com/ipad/" data-analytics-title="ipad"> <span class="ac-gn-link-text">iPad</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-iphone"> <a class="ac-gn-link ac-gn-link-iphone" href="https://www.apple.com/iphone/" data-analytics-title="iphone"> <span class="ac-gn-link-text">iPhone</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-watch"> <a class="ac-gn-link ac-gn-link-watch" href="https://www.apple.com/watch/" data-analytics-title="watch"> <span class="ac-gn-link-text">Watch</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-airpods"> <a class="ac-gn-link ac-gn-link-airpods" href="https://www.apple.com/airpods/" data-analytics-title="airpods"> <span class="ac-gn-link-text">AirPods</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-tvhome"> <a class="ac-gn-link ac-gn-link-tvhome" href="https://www.apple.com/tv-home/" data-analytics-title="tv and home"> <span class="ac-gn-link-text">TV & Home</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-onlyonapple"> <a class="ac-gn-link ac-gn-link-onlyonapple" href="https://www.apple.com/services/" data-analytics-title="only on apple"> <span class="ac-gn-link-text">Only on Apple</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-accessories"> <a class="ac-gn-link ac-gn-link-accessories" href="https://www.apple.com/us/shop/goto/buy_accessories" data-analytics-title="accessories"> <span class="ac-gn-link-text">Accessories</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-support"> <a class="ac-gn-link ac-gn-link-support" href="https://support.apple.com" data-analytics-title="support"> <span class="ac-gn-link-text">Support</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-search" role="search"> <a id="ac-gn-link-search" class="ac-gn-link ac-gn-link-search" href="https://support.apple.com/kb/index?page=search&locale=en_US" data-analytics-title="search" data-analytics-intrapage-link aria-label="Search Support"></a> </li> <li class="ac-gn-item ac-gn-bag" id="ac-gn-bag"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag" href="https://www.apple.com/us/shop/goto/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count : {%BAGITEMCOUNT%}"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true" data-analytics-title="bag" data-analytics-click="bag"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <aside id="ac-gn-searchview" class="ac-gn-searchview" role="search" data-analytics-region="search"> <div class="ac-gn-searchview-content"> <div class="ac-gn-searchview-bar"> <div class="ac-gn-searchview-bar-wrapper"> <form id="ac-gn-searchform" class="ac-gn-searchform" action="https://www.apple.com/us/search" method="get"> <div class="ac-gn-searchform-wrapper"> <input id="ac-gn-searchform-input" class="ac-gn-searchform-input" type="text" aria-label="Search Support" placeholder="Search Support" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" role="combobox" aria-autocomplete="list" aria-expanded="true" aria-owns="quicklinks suggestions" /> <input id="ac-gn-searchform-src" type="hidden" name="src" value="globalnav" /> <button id="ac-gn-searchform-submit" class="ac-gn-searchform-submit" type="submit" disabled aria-label="Submit Search"> </button> <button id="ac-gn-searchform-reset" class="ac-gn-searchform-reset" type="reset" disabled aria-label="Clear Search"> <span class="ac-gn-searchform-reset-background"></span> </button> </div> </form> <button id="ac-gn-searchview-close-small" class="ac-gn-searchview-close ac-gn-searchview-close-small" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true"> Cancel </span> </button> </div> </div> <aside id="ac-gn-searchresults" class="ac-gn-searchresults" data-string-quicklinks="Quick Links" data-string-suggestions="Suggested Searches" data-string-noresults=""></aside> </div> <button id="ac-gn-searchview-close" class="ac-gn-searchview-close" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-wrapper"> <span class="ac-gn-searchview-close-left"></span> <span class="ac-gn-searchview-close-right"></span> </span> </button> </aside> <aside class="ac-gn-bagview" data-analytics-region="bag"> <div class="ac-gn-bagview-scrim"> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-small"></span> </div> <div class="ac-gn-bagview-content" id="ac-gn-bagview-content"> </div> </aside> </div> </nav> <div class="ac-gn-blur"></div> <div id="ac-gn-curtain" class="ac-gn-curtain"></div> <div id="ac-gn-placeholder" class="ac-nav-placeholder"></div> <div id="main-content"> <input type="checkbox" id="localnav-menustate" class="localnav-menustate" /> <nav id="localnav" class="localnav localnav-scrim" data-sticky role="navigation" data-action="sub-nav-menu" data-analytics="nav:desktop"> <div class="localnav-wrapper"> <div class="localnav-background"></div> <div class="localnav-content localnav-content-padding" data-action="localnav-content-container"> <div class="localnav-title" data-action="localnav-title"> <a href="/" class="subnav-title" data-cy="cy-communities" data-analytics="nav:link">Community</a> </div> <div class="localnav-menu "> <a href="#localnav-menustate" role="button" class="localnav-menucta-anchor localnav-menucta-anchor-open" id="localnav-menustate-open"> <span class="localnav-menucta-anchor-label">Local Nav Open Menu</span> </a> <a href="#" role="button" class="localnav-menucta-anchor localnav-menucta-anchor-close" id="localnav-menustate-close"> <span class="localnav-menucta-anchor-label">Local Nav Close Menu</span> </a> <div class="localnav-menu-container" data-action="localnav-menu-container"> <div class="localnav-menu-tray"> <ul class="localnav-menu-items"> <li class="localnav-menu-item"> <a class="localnav-menu-link" href="/browse" data-cy="cy-browse" data-analytics="nav:link" data-action="localnav-menu-link">Browse</a> </li> <li class="localnav-menu-item"> <a class="localnav-menu-link" href="/search" data-cy="cy-search" data-analytics="nav:link" data-action="localnav-menu-link">Search</a> </li> </ul> </div> </div> <div class="localnav-actions" data-action="login-or-profile-drop-down-container"> <div class="localnav-action localnav-action-menucta " aria-hidden="true"> <label for="localnav-menustate" class="localnav-menucta"> <span class="localnav-menucta-chevron"></span> </label> </div> <div class="localnav-action localnav-action-button" data-action="popup-action-button"> <a class="localnav-button button button-reduced popup-action-button" href="#" data-action="localnav-drop-down-button">Sign in </a> </div> <div class="popup-drop-down-container" data-action="popup-menu-container" aria-hidden="true"> <div class="popup-drop-down-top "> <ul class="local-nav-drop-down-menu " data-action="login-drop-down" role="menu"> <li class="menu-item" role="presentation"> <a role="menuitem" class="menu-item-link" href="/login" data-action="drop-down-menu-item" data-cy="Sign in" data-analytics="/login"> Sign in </a></li> <li class="menu-item" role="presentation"> <a role="menuitem" class="menu-item-link" href="/ilogin" data-action="drop-down-menu-item" data-cy="Sign in corporate" data-analytics="/ilogin"> Sign in corporate </a></li> </ul> </div> </div> </div> </div> </div> </div> </nav> <label class="localnav-curtain" id="localnav-curtain" for="localnav-menustate" data-action="localnav-curtain"></label> <main class="page" role="main"> <section class="welcome"> <h1>Apple Support Community</h1> <p>Find answers. Ask questions. Connect with Apple customers around the world.</p> </section> <form action="/search" class="search-form" method="GET" data-action="search-form" role="search" aria-label="Apple Community" novalidate="novalidate"> <label for="askaquestion" class="a11y">Search or ask a question</label> <input type="text" class="" aria-required="true" data-cy="cy-askAQuesstion" id="askaquestion" name="q" required autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" maxlength="250" placeholder="Search or ask a question" aria-invalid="false" data-action="search" aria-controls="search-aria-live-desktop"> <button class="submit-button" type="submit" data-action="submit-button"> <span class="a11y">Search Apple Communities</span> </button> <button class="icon icon-close reset-button hidden" data-action="reset"> <span class="a11y">Reset</span> </button> <div class="cover" data-action="desktop-search-cover" tabindex="0" role="button"><span class="a11y">Open Apple Communities Search</span></div> </form> <section class="learn-about-communites"> <a href="/learn" class="arrow-link" data-cy="cy-learnMore" data-analytics="welcome:learnmore">Learn more about the Apple Support Community</a> </section> <div class="hero-banner" aria-hidden="true"> <picture> <source media="(max-width: 320px)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-640.jpg, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 3x"> <source media="(min-width: 321px) and (max-width: 375px)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-640.jpg, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-750.jpg 2x, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 3x"> <source media="(min-width: 376px) and (max-width: 640px)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-640.jpg, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 2x, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 3x"> <source media="(min-width: 641px) and (max-width: 735px)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-750.jpg, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 2x, https://communities.apple.com/en20230110/public/assets/home/mobile/home-mobile-1000.jpg 3x"> <source media="(min-width: 736px) and (max-width: 1042)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/home-1042.jpg, https://communities.apple.com/en20230110/public/assets/home/home-2084.jpg 2x, https://communities.apple.com/en20230110/public/assets/home/home-2084.jpg 3x"> <source media="(min-width: 1043px)" data-srcset="https://communities.apple.com/en20230110/public/assets/home/home-2084.jpg"> <img class="hero-banner lazy" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://communities.apple.com/en20230110/public/assets/home/home-1042.jpg" alt="" /> </picture> </div> <div class="communities-wrapper" data-action="toggle-communities-component"> <h2 class="communities-selector-title">Select your product to find related topics</h2> <div class="communities-selector" role="region" aria-label="Community"> <ul role="presentation"> <li class="community" role="presentation"> <a href="/community/iphone" class="community-wrapper" data-analytics="welcome:community"> <img class="community-image lazy" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=240x240" sizes="100px" data-srcset="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=120x120 120w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=240x240 240w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=480x480 480w" alt=""> <noscript> <img src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=240x240" sizes="100px" srcset="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=120x120 120w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=240x240 240w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF9&size=480x480 480w" class="community-image-alt" alt="" aria-hidden="true"> </noscript> <span class="community-title" data-cy="cy-iPhone">iPhone</span> </a> </li> <li class="community" role="presentation"> <a href="/community/mac_os" class="community-wrapper" data-analytics="welcome:community"> <img class="community-image lazy" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=240x240&v=2" sizes="100px" data-srcset="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=120x120&v=2 120w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=240x240&v=2 240w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=480x480&v=2 480w" alt=""> <noscript> <img src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=240x240&v=2" sizes="100px" srcset="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=120x120&v=2 120w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=240x240&v=2 240w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF6&size=480x480&v=2 480w" class="community-image-alt" alt="" aria-hidden="true"> </noscript> <span class="community-title" data-cy="cy-Mac OS & System Software">Mac OS & System Software</span> </a> </li> <li class="community" role="presentation"> <a href="/community/ipad" class="community-wrapper" data-analytics="welcome:community"> <img class="community-image lazy" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF22&size=240x240" sizes="100px" data-srcset="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF22&size=120x120 120w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF22&size=240x240 240w, https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF22&size=480x480 480w" alt=""> <noscript> <img src="https://communities.apple.com/kb20221105/securedImage.jsp?productid=PF22&size=240x240" sizes="100px" 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src="/assets/avatar/a4ac15c4379f87e/771ba11ddf849315152cb6ed193df02e69211a5763c8a62638af508be3735e77" class="avatar-contain mega-avatar" alt="User profile for user:anypats" aria-hidden="true" /> </a> </div> <div class="featured-topic-desc"> <div class="star-rating" data-action="star-rating"> <span class="a11y">Rating: 3 out of 5</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star" aria-hidden="true">★</span> <span class="a11y">Rated by 34 users</span> <span class="count" aria-hidden="true">34</span> </div> <h3 class="featured-title" id="featured-post-title-0">Updating iOS and says Not Connected to Internet</h3> <div class="featured-desc">"If you get a message that you are not connected to the internet while updating to a newer version of iOS, t..."</div> <div class="author-desc"> <a class="post-author-profile author-name-feature" href="/profile/anypats" data-user-id="a4ac15c4379f87e" data-action=featured-user > <span class="a11y">User name:</span> anypats </a> </div> <div class="read-more-link"> <a href="/docs/DOC-13082" class="icon icon-standalone icon-chevronright" data-cy="cy-readPost" data-analytics="welcome:featured:link"><span>Read full post</span><span class="a11y">Updating iOS and says Not Connected to Internet</span></a> </div> </div> </article> <article class="featured-topic" role="article" aria-labelledby="featured-post-title-1" data-analytics="welcome:featured:topic"> <div class="featured-topic-author"> <a class="user-avatar" href="/profile/John+Galt" data-action="featured-user" data-user-id="3edee9cf58b4b47e" > <span class="a11y"> User profile for user: John Galt </span> <img src="/assets/avatar/3edee9cf58b4b47e/97af6582ade737488540eef871a2b01389f3690de52d5f2fba0190ce9d094b06" class="avatar-contain mega-avatar" alt="User profile for user:John Galt" aria-hidden="true" /> </a> </div> <div class="featured-topic-desc"> <div class="star-rating" data-action="star-rating"> <span class="a11y">Rating: 4 out of 5</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star" aria-hidden="true">★</span> <span class="a11y">Rated by 61 users</span> <span class="count" aria-hidden="true">61</span> </div> <h3 class="featured-title" id="featured-post-title-1">How to edit a screenshot</h3> <div class="featured-desc">"(Editorial note: This User Tip uses the Preview version included with Mavericks and earlier versions of OS ..."</div> <div class="author-desc"> <a class="post-author-profile author-name-feature" href="/profile/John+Galt" data-user-id="3edee9cf58b4b47e" data-action=featured-user > <span class="a11y">User name:</span> John Galt </a> </div> <div class="read-more-link"> <a href="/docs/DOC-7492" class="icon icon-standalone icon-chevronright" data-cy="cy-readPost" data-analytics="welcome:featured:link"><span>Read full post</span><span class="a11y">How to edit a screenshot</span></a> </div> </div> </article> <article class="featured-topic" role="article" aria-labelledby="featured-post-title-2" data-analytics="welcome:featured:topic"> <div class="featured-topic-author"> <a class="user-avatar" href="/profile/l%C3%A9onie" data-action="featured-user" data-user-id="1f55ef8fe90dab1e" > <span class="a11y"> User profile for user: léonie </span> <img src="/assets/avatar/1f55ef8fe90dab1e/92ae1b4547ad9ca582b95dba543cb2973c3499b7cb9cead4d776a2e4801199fb" class="avatar-contain mega-avatar" alt="User profile for user:léonie" aria-hidden="true" /> </a> </div> <div class="featured-topic-desc"> <div class="star-rating" data-action="star-rating"> <span class="a11y">Rating: 4 out of 5</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star star-colorful" aria-hidden="true">★</span> <span class="icon icon-standalone icon-star" aria-hidden="true">★</span> <span class="a11y">Rated by 52 users</span> <span class="count" aria-hidden="true">52</span> </div> <h3 class="featured-title" id="featured-post-title-2">How to Rebuild Thumbnails in a Photos Library</h3> <div class="featured-desc">"Occasionally the thumbnails in the Browser may not correspond to the enlarged image, or the thumbnails may ..."</div> <div class="author-desc"> <a class="post-author-profile author-name-feature" href="/profile/l%C3%A9onie" data-user-id="1f55ef8fe90dab1e" data-action=featured-user > <span class="a11y">User name:</span> léonie </a> </div> <div class="read-more-link"> <a href="/docs/DOC-8521" class="icon icon-standalone icon-chevronright" data-cy="cy-readPost" data-analytics="welcome:featured:link"><span>Read full post</span><span class="a11y">How to Rebuild Thumbnails in a Photos Library</span></a> </div> </div> </article> </div> </section> <section class="row onboarding" role="region" aria-labelledby="onboarding-title"> <div class="row"> <div class="ask-icon"></div> </div> <div class="row"> <h2 id="onboarding-title" class="title">New to the Community?</h2> </div> <div class="row"> <a href="/login" class="button" data-analytics="welcome:onboarding:tutorials">Join 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required autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" maxlength="250" placeholder="Search or ask a question" aria-invalid="false" data-action="mobile-search" tabindex="0" aria-controls="search-aria-live-mobile"> <button class="icon icon-close reset-button hidden" data-action="mobile-reset"> <span class="a11y">Reset</span> </button> </form> </div> <script> var _store = { 'lang': 'en', 'basePath': '', 'cdnPrefix': 'https://communities.apple.com/en20230110', 'communityContext': '', 'token': 'anonymous', 'user': { 'loggedIn': 'false' == 'true', 'userLevel': '', 'userId': '', 'nickname': '', 'url': '' }, 'hasAuthority': { 'PILOT_VALIDATOR': 'false' == 'true', 'VIEW_PILOT': 'false' == 'true', }, 'analytics': { 'pageAnnouncements': ['no announcement'] }, '_config': { "ui.subNav.corporateLoginEnabled": 'true' ,'ui.okapi.enabled': 'false' ,'ui.okapi.basePath': '' ,'ui.okapi.pixelTest': 'false' ,'ui.okapi.projectSlug': 'ASC_Demo' ,'ui.okapi.goalName.AB': 'Pixel_test__AB' ,'ui.okapi.testSlug.AB': 'Pixel_test__AB' ,'ui.okapi.goalName.ABN': 'Pixel_test__ABN' ,'ui.okapi.testSlug.ABN': 'Pixel_test__ABN' ,'ui.okapi.goalName.AABB': 'Pixel_test__AABB' ,'ui.okapi.testSlug.AABB': 'Pixel_test__AABB' ,'ui.okapi.testSlug.token.AB': 'd1d40527edef5633ae488de472a66df7' ,'ui.okapi.testSlug.token.ABN': '582ce036108caa28a73e10465c224f4b' ,'ui.okapi.testSlug.token.AABB': '4240dfbad595e0a7a5fdcc10dfdd0c09' ,'ui.okapi.subNav.loginLinkTest': 'false' ,'ui.okapi.subNav.loginLinkTest.testSlug': 'Sub_nav_login_link_copy' ,'ui.okapi.subNav.loginLinkTest.token': '52e34d55a77241e3ea00edb4f70bb5ef' ,'ui.okapi.subNav.loginLinkTest.projectSlug': 'ASC' ,'ui.okapi.subNav.loginLinkUsersValidation': 'true' ,'ui.okapi.subNav.loginLinkUsersValidation.testSlug': 'Sub_nav_login_link_users_validation' ,'ui.okapi.subNav.loginLinkUsersValidation.projectSlug': 'ASC' ,'ui.okapi.subNav.loginLinkUsersValidation.token': '9e1ea05af0dbb083c95859234b7b2cf4' ,'ui.common.editor.url': 'www.apple.com,communities.apple.com,discussions.apple.com,discussionschinese.apple.com,discussionsjapan.apple.com,discussionskorea.apple.com,developer.apple.com,support.apple.com,beta.apple.com,checkcoverage.apple.com,getsupport.apple.com,locate.apple.com,selfsolve.apple.com,manuals.info.apple.com' ,"ui.editAvatar.maxUploadFileSize": '2000000' ,'ui.common.editor.error.message.disappear.timer': '10000' }, '_i18n': { // Mobile search 'common.search.searching': 'Searching for similar questions and topics' ,'common.search.results.notFound': 'We did not find a similar question in the community' ,'common.search.results.submit': 'Ask the community' ,'common.search.a11y.tableTitle': '{0} for {1}' ,'common.search.results.titles.communities': 'Topics' ,'common.search.results.titles.discussions': 'Discussions' ,'common.search.results.viewAll': 'We found {0} similar questions' ,'common.search.result.view': 'We found 1 similar question' ,'common.search.results.by': 'By' ,'common.user.defaultNickname': 'Community User' // popup ,'common.popup.close': 'Close dialog' ,'common.user.a11y.closePopup': 'Close user profile' ,'common.user.a11y.avatar': 'User avatar' ,'common.user.a11y.userInfo': 'User profile information for user:' ,'common.user.a11y.level': 'User level:' ,'common.user.a11y.userLevel': 'User level:' ,'common.user.a11y.user': 'User' ,'common.user.a11y.awardAchieved': 'Award achieved' ,'common.user.a11y.awardNotAchieved': 'Award not achieved yet' ,'common.user.a11y.stepAchieved': 'Step completed' ,'common.user.a11y.stepNotAchieved': 'Step not completed yet' ,'common.user.a11y.expertiseLevel': 'Speciality level out of ten:' ,'mysubscriptions.a11y.subscribedList': 'List of subscribed {0}' ,'mysubscriptions.a11y.threadList': 'Threads List' ,'common.email': 'Email' ,'common.user.points.name': 'points' ,'common.user.expertise.name': 'Specialties' ,'common.user.expertise.viewAll': 'More specialties' ,'common.user.expertise.learnMore': 'Learn about specialties...' ,'common.user.awards.name': 'Awards' ,'common.user.settings.title': 'Personal Settings' ,'common.user.settings.manageSubscriptions': 'My Subscriptions' ,'common.user.settings.changePhoto': 'Change photo & avatar' ,'common.user.settings.editProfile': 'Edit profile & privacy' ,'common.user.settings.preferences': 'Preferences' ,'common.user.settings.logOut': 'Sign Out' ,'common.viewProfile': 'View Profile' ,'common.actions.follow': 'Follow' ,'common.actions.following': 'Following' ,'link.TSpecialities': '/learn' ,'link.TAwards': '/learn' ,'common.user.groups.users': 'Level' ,'common.user.groups.operations': 'Community Operations' ,'common.user.groups.specialists': 'Community Specialist' ,'common.user.groups.managers': 'Community Manager' ,'common.user.groups.hosts': 'Community Moderator' ,'common.user.groups.educationSpecialist': 'Apple Education Specialist' ,'common.user.groups.devOps': 'Community DevOps' ,"common.user.a11y.stepCompleted": 'step has been completed {0} out of {1} times' // Error ,'common.error.serviceDown': 'We encountered an error while loading this data. Please try again later.' ,'errorPage.type': '' ,'common.error.title': 'We’re sorry.' ,'common.error.pageAjaxFailed': 'An error occurred while loading this page. Please reload the page or try again later.' ,'common.error.componentAjaxFailed': 'An error occurred while loading this information. Please reload the page or try again later.' // Timestamps ,'common.timestamp.justNow': 'less than a minute ago' ,'common.timestamp.minuteAgo': '1 minute ago' ,'common.timestamp.minutesAgo': '{0} minutes ago' ,'common.timestamp.hourAgo': '1 hour ago' ,'common.timestamp.hoursAgo': '{0} hours ago' ,'common.timestamp.dayAgo': '1 day ago' ,'common.timestamp.daysAgo': '{0} days ago' ,'common.timestamp.weekAgo': '1 week ago' ,'common.timestamp.weeksAgo': '{0} weeks ago' ,'common.timestamp.monthAgo': '1 month ago' ,'common.timestamp.monthsAgo': '{0} months ago' ,'common.timestamp.yearAgo': '1 year ago' ,'common.timestamp.yearsAgo': '{0} years ago' // Aria live ,'common.a11y.pageLoading': 'Loading page content' ,'common.a11y.pageLoaded': 'Page content loaded' // Pagination ,'common.pagination.page': 'Page {0}' ,'common.pagination.pageOf': 'Page {0} of {1}' ,'common.pagination.pageOfMobile': 'Page {0}/{1}' // Subcommunity ,'subCommunity.leaderBoard.community': '' ,'subCommunity.leaderBoard.subCommunity': '' // Filters layout ,"common.and": 'and' ,"common.listView.a11y.userTipsHeader": 'User Tips' ,"common.filters.contentType.discussions": 'Discussions' ,"common.filters.contentType.userTips": 'User Tips' ,"common.filters.a11y.filterAuthor": '{0} author choices available' ,"common.filters.a11y.noFilterAuthor": 'No users found' ,"common.nav.signIn": 'Sign in' ,"common.nav.signIn.corporate": 'Sign in corporate' // Post Creation ,"createPost.post.body.placeholder": 'Have a question or something to share? Start a conversation with the community.' ,"createPost.select.a11y": 'You’ve selected {0}' ,"createPost.notification.text": 'We saved the content from your last session.' ,"createPost.notification.link": 'Continue draft.' ,"createPost.question.notification.link": 'Continue draft.' // Thread page ,'thread.notification.link': 'Start this reply where you left off.' // Profile page ,'profile.meta.bio.expand': 'read more' ,'profile.progressbar.level1to2': 'Next level perk: Report a post that’s off-topic, inappropriate, or offensive.' ,'profile.progressbar.level2to3': 'Next level perk: Upload a custom avatar.' ,'profile.progressbar.level3to4': 'Next level perks: Get exclusive news from Apple. Earn more features in your My Subscriptions view.' ,'profile.progressbar.level4to5': 'Next level perk: Write User Tips.' ,'profile.progressbar.level5to6': 'Next level perks: Access The Lounge, an exclusive area to connect with other high-level members. Attend community meet-ups.' }, i18n: function(key) { if (key === 'all') return this._i18n; else if (this._i18n[key]) return this._i18n[key]; return key; }, config: function(key) { if (key === 'all') return this._config; else if (this._config[key]) return this._config[key]; return key; } }; </script> <input id="http-request-id" type="text" style="display:none;" value="fa4bb8f6a10869763185760d582ee09e"/> <script src="https://communities.apple.com/en20230110/public/scripts/dtml.js" type="text/javascript"></script> <script src="https://communities.apple.com/en20230110/public/compiled/decorator.js" type="text/javascript" defer></script> <script type="text/javascript" async src="//communities.apple.com/ac20210729/globalnav/7/en_US/scripts/ac-globalnav.built.js"></script> </body> </html>