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body.jetplugins.jetbooking .croco-pricing-widget .list.list-custom.mb-40 li:first-child { display: none !important; } /*gutters-16*/ .gutters-16 { margin-left: -8px; margin-right: -8px; } .gutters-16 > [class*=col-] { padding-left: 8px; padding-right: 8px; } /*gutters-16 end*/ /*Theming Navigation menu list Color light*/ .context-dark .navigation-menu-list.navigation-menu-list-primary .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-primary .navigation-block-item a.active:not(.btn) { color: #1ae27e !important; } .context-dark .navigation-menu-list.navigation-menu-list-primary .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-primary .navigation-block-item a.active:not(.btn)::before { background-color: #1ae27e !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetsmartfilters .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetsmartfilters .navigation-block-item a.active:not(.btn) { color: #ff706a !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetsmartfilters .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetsmartfilters .navigation-block-item a.active:not(.btn)::before { background-color: #ff706a !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetblocks .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetblocks .navigation-block-item a.active:not(.btn) { color: #f8843d !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetblocks .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetblocks .navigation-block-item a.active:not(.btn)::before { background-color: #f8843d !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetreviews .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetreviews .navigation-block-item a.active:not(.btn) { color: #f29f45 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetreviews .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetreviews .navigation-block-item a.active:not(.btn)::before { background-color: #f29f45 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetthemecore .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetthemecore .navigation-block-item a.active:not(.btn) { color: #f2d039 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetthemecore .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetthemecore .navigation-block-item a.active:not(.btn)::before { background-color: #f2d039 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetstylemanager .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetstylemanager .navigation-block-item a.active:not(.btn) { color: #c4c510 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetstylemanager .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetstylemanager .navigation-block-item a.active:not(.btn)::before { background-color: #c4c510 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetmenu .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetmenu .navigation-block-item a.active:not(.btn) { color: #8cd235 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetmenu .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetmenu .navigation-block-item a.active:not(.btn)::before { background-color: #8cd235 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetgridbuilder .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetgridbuilder .navigation-block-item a.active:not(.btn) { color: #21d955 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetgridbuilder .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetgridbuilder .navigation-block-item a.active:not(.btn)::before { background-color: #21d955 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetproductgallery .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetproductgallery .navigation-block-item a.active:not(.btn) { color: #23d7d0 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetproductgallery .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetproductgallery .navigation-block-item a.active:not(.btn)::before { background-color: #23d7d0 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jettricks .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jettricks .navigation-block-item a.active:not(.btn) { color: #25cae5 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jettricks .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jettricks .navigation-block-item a.active:not(.btn)::before { background-color: #25cae5 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetappointment .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetappointment .navigation-block-item a.active:not(.btn) { color: #2abae5 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetappointment .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetappointment .navigation-block-item a.active:not(.btn)::before { background-color: #2abae5 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jettabs .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jettabs .navigation-block-item a.active:not(.btn) { color: #3fb5f2 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jettabs .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jettabs .navigation-block-item a.active:not(.btn)::before { background-color: #3fb5f2 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetcomparewishlist .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetcomparewishlist .navigation-block-item a.active:not(.btn) { color: #54a2f7 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetcomparewishlist .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetcomparewishlist .navigation-block-item a.active:not(.btn)::before { background-color: #54a2f7 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetpopup .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetpopup .navigation-block-item a.active:not(.btn) { color: #6b97f9 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetpopup .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetpopup .navigation-block-item a.active:not(.btn)::before { background-color: #6b97f9 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetbooking .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetbooking .navigation-block-item a.active:not(.btn) { color: #7792ff !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetbooking .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetbooking .navigation-block-item a.active:not(.btn)::before { background-color: #7792ff !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetengine .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetengine .navigation-block-item a.active:not(.btn) { color: #b590f4 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetengine .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetengine .navigation-block-item a.active:not(.btn)::before { background-color: #b590f4 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetwoobuilder .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetwoobuilder .navigation-block-item a.active:not(.btn) { color: #e57ff6 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetwoobuilder .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetwoobuilder .navigation-block-item a.active:not(.btn)::before { background-color: #e57ff6 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetelements .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetelements .navigation-block-item a.active:not(.btn) { color: #fc6bd3 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetelements .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetelements .navigation-block-item a.active:not(.btn)::before { background-color: #fc6bd3 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetsearch .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetsearch .navigation-block-item a.active:not(.btn) { color: #ff669c !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetsearch .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetsearch .navigation-block-item a.active:not(.btn)::before { background-color: #ff669c !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetblog .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetblog .navigation-block-item a.active:not(.btn) { color: #fe6783 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetblog .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetblog .navigation-block-item a.active:not(.btn)::before { background-color: #fe6783 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetproducttables .navigation-block-item a:hover:not(.btn), .context-dark .navigation-menu-list.navigation-menu-list-jetproducttables .navigation-block-item a.active:not(.btn) { color: #ff7f95 !important; } .context-dark .navigation-menu-list.navigation-menu-list-jetproducttables .navigation-block-item a:hover:not(.btn)::before, .context-dark .navigation-menu-list.navigation-menu-list-jetproducttables .navigation-block-item a.active:not(.btn)::before { background-color: #ff7f95 !important; } /*Theming Navigation menu list Color light end*/ /*Theming Tab Context Dark*/ .context-dark .jet-tabs-modern.jet-tabs-primary .jet-tabs__control-inner:hover { color: #1ae27e; border-color: #1ae27e; } .context-dark .jet-tabs-modern.jet-tabs-primary .active-tab .jet-tabs__control-inner { color: #1ae27e; border-color: #1ae27e; } .context-dark .jet-tabs-modern.jet-tabs-jetsmartfilters .jet-tabs__control-inner:hover { color: #ff706a; border-color: #ff706a; } .context-dark .jet-tabs-modern.jet-tabs-jetsmartfilters .active-tab .jet-tabs__control-inner { color: #ff706a; border-color: #ff706a; } .context-dark .jet-tabs-modern.jet-tabs-jetblocks .jet-tabs__control-inner:hover { color: #f8843d; border-color: #f8843d; } .context-dark .jet-tabs-modern.jet-tabs-jetblocks .active-tab .jet-tabs__control-inner { color: #f8843d; border-color: #f8843d; } .context-dark .jet-tabs-modern.jet-tabs-jetreviews .jet-tabs__control-inner:hover { color: #f29f45; border-color: #f29f45; } .context-dark .jet-tabs-modern.jet-tabs-jetreviews .active-tab .jet-tabs__control-inner { color: #f29f45; border-color: #f29f45; } .context-dark .jet-tabs-modern.jet-tabs-jetthemecore .jet-tabs__control-inner:hover { color: #f2d039; border-color: #f2d039; } .context-dark .jet-tabs-modern.jet-tabs-jetthemecore .active-tab .jet-tabs__control-inner { color: #f2d039; border-color: #f2d039; } .context-dark .jet-tabs-modern.jet-tabs-jetstylemanager .jet-tabs__control-inner:hover { color: #c4c510; border-color: #c4c510; } .context-dark .jet-tabs-modern.jet-tabs-jetstylemanager .active-tab .jet-tabs__control-inner { color: #c4c510; border-color: #c4c510; } .context-dark .jet-tabs-modern.jet-tabs-jetmenu .jet-tabs__control-inner:hover { color: #8cd235; border-color: #8cd235; } .context-dark .jet-tabs-modern.jet-tabs-jetmenu .active-tab .jet-tabs__control-inner { color: #8cd235; border-color: #8cd235; } .context-dark .jet-tabs-modern.jet-tabs-jetgridbuilder .jet-tabs__control-inner:hover { color: #21d955; border-color: #21d955; } .context-dark .jet-tabs-modern.jet-tabs-jetgridbuilder .active-tab .jet-tabs__control-inner { color: #21d955; border-color: #21d955; } .context-dark .jet-tabs-modern.jet-tabs-jetproductgallery .jet-tabs__control-inner:hover { color: #23d7d0; border-color: #23d7d0; } .context-dark .jet-tabs-modern.jet-tabs-jetproductgallery .active-tab .jet-tabs__control-inner { color: #23d7d0; border-color: #23d7d0; } .context-dark .jet-tabs-modern.jet-tabs-jettricks .jet-tabs__control-inner:hover { color: #25cae5; border-color: #25cae5; } .context-dark .jet-tabs-modern.jet-tabs-jettricks .active-tab .jet-tabs__control-inner { color: #25cae5; border-color: #25cae5; } .context-dark .jet-tabs-modern.jet-tabs-jetappointment .jet-tabs__control-inner:hover { color: #2abae5; border-color: #2abae5; } .context-dark .jet-tabs-modern.jet-tabs-jetappointment .active-tab .jet-tabs__control-inner { color: #2abae5; border-color: #2abae5; } .context-dark .jet-tabs-modern.jet-tabs-jettabs .jet-tabs__control-inner:hover { color: #3fb5f2; border-color: #3fb5f2; } .context-dark .jet-tabs-modern.jet-tabs-jettabs .active-tab .jet-tabs__control-inner { color: #3fb5f2; border-color: #3fb5f2; } .context-dark .jet-tabs-modern.jet-tabs-jetcomparewishlist .jet-tabs__control-inner:hover { color: #54a2f7; border-color: #54a2f7; } .context-dark .jet-tabs-modern.jet-tabs-jetcomparewishlist .active-tab .jet-tabs__control-inner { color: #54a2f7; border-color: #54a2f7; } .context-dark .jet-tabs-modern.jet-tabs-jetpopup .jet-tabs__control-inner:hover { color: #6b97f9; border-color: #6b97f9; } .context-dark .jet-tabs-modern.jet-tabs-jetpopup .active-tab .jet-tabs__control-inner { color: #6b97f9; border-color: #6b97f9; } .context-dark .jet-tabs-modern.jet-tabs-jetbooking .jet-tabs__control-inner:hover { color: #7792ff; border-color: #7792ff; } .context-dark .jet-tabs-modern.jet-tabs-jetbooking .active-tab .jet-tabs__control-inner { color: #7792ff; border-color: #7792ff; } .context-dark .jet-tabs-modern.jet-tabs-jetengine .jet-tabs__control-inner:hover { color: #b590f4; border-color: #b590f4; } .context-dark .jet-tabs-modern.jet-tabs-jetengine .active-tab .jet-tabs__control-inner { color: #b590f4; border-color: #b590f4; } .context-dark .jet-tabs-modern.jet-tabs-jetwoobuilder .jet-tabs__control-inner:hover { color: #e57ff6; border-color: #e57ff6; } .context-dark .jet-tabs-modern.jet-tabs-jetwoobuilder .active-tab .jet-tabs__control-inner { color: #e57ff6; border-color: #e57ff6; } .context-dark .jet-tabs-modern.jet-tabs-jetelements .jet-tabs__control-inner:hover { color: #fc6bd3; border-color: #fc6bd3; } .context-dark .jet-tabs-modern.jet-tabs-jetelements .active-tab .jet-tabs__control-inner { color: #fc6bd3; border-color: #fc6bd3; } .context-dark .jet-tabs-modern.jet-tabs-jetsearch .jet-tabs__control-inner:hover { color: #ff669c; border-color: #ff669c; } .context-dark .jet-tabs-modern.jet-tabs-jetsearch .active-tab .jet-tabs__control-inner { color: #ff669c; border-color: #ff669c; } .context-dark .jet-tabs-modern.jet-tabs-jetblog .jet-tabs__control-inner:hover { color: #fe6783; border-color: #fe6783; } .context-dark .jet-tabs-modern.jet-tabs-jetblog .active-tab .jet-tabs__control-inner { color: #fe6783; border-color: #fe6783; } .context-dark .jet-tabs-modern.jet-tabs-jetproducttables .jet-tabs__control-inner:hover { color: #ff7f95; border-color: #ff7f95; } .context-dark .jet-tabs-modern.jet-tabs-jetproducttables .active-tab .jet-tabs__control-inner { color: #ff7f95; border-color: #ff7f95; } /*Theming Tab Context Dark end*/ /*wp-summit Slider*/ .wp-summit .slick-croco .slick-slide { padding: 0 10px; } .wp-summit .slick-croco .slick-list { margin: 0 -10px; } /*wp-summit Slider end*/ /*wp-summit collapse-block*/ .wp-summit .collapse-block { display: none; } /*wp-summit collapse-block end*/ /*jetproducttables*/ body.jetplugins.jetproducttables .bg-block { background: -webkit-gradient(linear, left bottom, left top, color-stop(100%, #0EAEC9), to(#fff)); background: linear-gradient(0deg, #0EAEC9 100%, #fff 100%); } body.jetplugins.jetproducttables .bg-block.v2 { background: -webkit-gradient(linear, left bottom, left top, color-stop(100%, #D652EB), to(#fff)); background: linear-gradient(0deg, #D652EB 100%, #fff 100%); } body.jetplugins.jetproducttables .bg-block.v3 { background: -webkit-gradient(linear, left bottom, left top, color-stop(95%, #1d2739), color-stop(95%, #fff)); background: linear-gradient(0deg, #1d2739 95%, #fff 95%); } body.jetplugins.jetproducttables .bg-block.v4 { background: -webkit-gradient(linear, left bottom, left top, color-stop(100%, #D652EB), to(#fff)); background: linear-gradient(0deg, #D652EB 100%, #fff 100%); } body.jetplugins.jetproducttables .bg-block.v5 { background: -webkit-gradient(linear, left bottom, left top, color-stop(100%, #cbd5e1), to(#f0f4f9)); background: linear-gradient(0deg, #cbd5e1 100%, #f0f4f9 100%); } @media (min-width: 768px) { body.jetplugins.jetproducttables .bg-block.v2 { background: -webkit-gradient(linear, left top, right top, color-stop(31%, #fff), color-stop(31%, #D652EB)); background: linear-gradient(90deg, #fff 31%, #D652EB 31%); } body.jetplugins.jetproducttables .bg-block.v3 { background: -webkit-gradient(linear, left bottom, left top, color-stop(100%, #1d2739), to(#fff)); background: linear-gradient(0deg, #1d2739 100%, #fff 100%); } body.jetplugins.jetproducttables .bg-block.v5 { background: -webkit-gradient(linear, left top, right top, color-stop(22%, #f0f4f9), color-stop(22%, #cbd5e1)); background: linear-gradient(90deg, #f0f4f9 22%, #cbd5e1 22%); } } @media (min-width: 1025px) { body.jetplugins.jetproducttables .bg-block { background: -webkit-gradient(linear, left top, right top, color-stop(78.4%, #0EAEC9), color-stop(78.4%, #fff)); background: linear-gradient(90deg, #0EAEC9 78.4%, #fff 78.4%); } body.jetplugins.jetproducttables .bg-block.v2 { background: -webkit-gradient(linear, left top, right top, color-stop(28%, #fff), color-stop(28%, #D652EB)); background: linear-gradient(90deg, #fff 28%, #D652EB 28%); } body.jetplugins.jetproducttables .bg-block.v3 { background: -webkit-gradient(linear, left top, right top, color-stop(31.5%, #fff), color-stop(31.5%, #1d2739)); background: linear-gradient(90deg, #fff 31.5%, #1d2739 31.5%); } body.jetplugins.jetproducttables .bg-block.v4 { background: -webkit-gradient(linear, left top, right top, color-stop(32%, #fff), color-stop(32%, #D652EB)); background: linear-gradient(90deg, #fff 32%, #D652EB 32%); } } @media (min-width: 1200px) { body.jetplugins.jetproducttables .bg-block { background: -webkit-gradient(linear, left top, right top, color-stop(75%, #0EAEC9), color-stop(75%, #fff)); background: linear-gradient(90deg, #0EAEC9 75%, #fff 75%); } body.jetplugins.jetproducttables .bg-block.v2 { background: -webkit-gradient(linear, left top, right top, color-stop(40%, #fff), color-stop(40%, #D652EB)); background: linear-gradient(90deg, #fff 40%, #D652EB 40%); } body.jetplugins.jetproducttables .bg-block.v3 { background: -webkit-gradient(linear, left top, right top, color-stop(40%, #fff), color-stop(40%, #1d2739)); background: linear-gradient(90deg, #fff 40%, #1d2739 40%); } body.jetplugins.jetproducttables .bg-block.v4 { background: -webkit-gradient(linear, left top, right top, color-stop(40%, #fff), color-stop(40%, #D652EB)); background: linear-gradient(90deg, #fff 40%, #D652EB 40%); } body.jetplugins.jetproducttables .bg-block.v5 { background: -webkit-gradient(linear, left top, right top, color-stop(23%, #f0f4f9), color-stop(23%, #cbd5e1)); background: linear-gradient(90deg, #f0f4f9 23%, #cbd5e1 23%); } } /*jetproducttables end*/ /*ecommerce page*/ .ecommerce .bg-block { background: -webkit-gradient(linear, left bottom, left top, color-stop(52%, #D652EB), color-stop(52%, #fff)); background: linear-gradient(0deg, #D652EB 52%, #fff 52%); } @media (min-width: 768px) { .ecommerce .bg-block { background: -webkit-gradient(linear, left bottom, left top, color-stop(42%, #D652EB), color-stop(42%, #fff)); background: linear-gradient(0deg, #D652EB 42%, #fff 42%); } } @media (min-width: 1025px) { .ecommerce .bg-block { background: -webkit-gradient(linear, left top, right top, color-stop(46.4%, #D652EB), color-stop(46.4%, #fff)); background: linear-gradient(90deg, #D652EB 46.4%, #fff 46.4%); } } @media (min-width: 1200px) { .ecommerce .bg-block { background: -webkit-gradient(linear, left top, right top, color-stop(47%, #D652EB), color-stop(47%, #fff)); background: linear-gradient(90deg, #D652EB 47%, #fff 47%); } } /*ecommerce page end*/ /*bg-rg-jetwoobuilder-jettricks*/ .bg-rg-jetwoobuilder-jettricks { background-image: url("data:image/svg+xml,%3Csvg width='2345' height='2212' viewBox='0 0 2345 2212' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Ccircle cx='623' cy='623' r='623' fill='url(%23paint0_radial_2997_5185)'/%3E%3Ccircle cx='1722' cy='1589' r='623' fill='url(%23paint1_radial_2997_5185)'/%3E%3Cdefs%3E%3CradialGradient id='paint0_radial_2997_5185' cx='0' cy='0' r='1' gradientUnits='userSpaceOnUse' gradientTransform='translate(621.786 621.786) rotate(90) scale(624.214)'%3E%3Cstop stop-color='%23bb2ccf'/%3E%3Cstop offset='1' stop-color='transparent' stop-opacity='0'/%3E%3C/radialGradient%3E%3CradialGradient id='paint1_radial_2997_5185' cx='0' cy='0' r='1' gradientUnits='userSpaceOnUse' gradientTransform='translate(1722 1589) rotate(-16.3273) scale(649.18)'%3E%3Cstop stop-color='%230c91b1'/%3E%3Cstop offset='0.95506' stop-color='transparent' stop-opacity='0'/%3E%3C/radialGradient%3E%3C/defs%3E%3C/svg%3E%0A"); background-position: 50%; background-repeat: no-repeat; } @media (max-width: 576px) { .bg-rg-jetwoobuilder-jettricks { background-position: 34%; } } /*bg-rg-jetwoobuilder-jettricks end*/ /*ecommerce plugin-hover*/ .ecommerce .plugin-hover a { background-color: #334155; border-radius: 16px; } .ecommerce .plugin-hover a:hover { background-color: #64748B; } /*ecommerce plugin-hover end*/ /*bg-black*/ .bg-black { background-color: #000000 !important; } /*bg-black end*/ .site-header-desktop .site-main-navigation { flex: 0 0 41.6%; max-width: 41.6%; } .page-id-673 .d-flex.align-items-baseline.mb-40.pr-box .d-none { display: block !important; } .page-id-673 .d-flex.align-items-baseline.mb-40.pr-box .h3.mr-8.d-block { display: none !important; } /*discounts*/ .discounts .discount-timer .timer-value { font-size: 48px; line-height: 48px; color: #ffffff; } .discounts .discount-timer .timer-text { font-family: "Roboto", sans-serif; font-size: 14px; line-height: 27px; font-weight: 700; text-transform: uppercase; } .discounts .img-left { position: absolute; top: 0; left: 0; } .discounts .img-right { position: absolute; top: 0; right: 0; } .discounts .discount-timer div { width: 78px; } /*discounts end*/</style> <script>(function(i,s,o,g,r,a,m){ i["esSdk"] = r; i[r] = i[r] || function() { (i[r].q = i[r].q || []).push(arguments) }, a=s.createElement(o), m=s.getElementsByTagName(o)[0]; a.async=1; a.src=g; m.parentNode.insertBefore(a,m)} ) (window, document, "script", "https://esputnik.com/scripts/v1/public/scripts?apiKey=eyJhbGciOiJSUzI1NiJ9.eyJzdWIiOiI0NTI0ZWZhYTJkYzI2MGRmYTM4YTE1NDBlMWFlYmU1M2QxYjUyMDE3MzM0OWZhOTAxY2E1NDM3MGQwOGY0MzBlMmRlZmYwMzc0MWY1ZTE2MjI3MGU2OGY5YzIyMWRiMGEyZWUyYTMwOTUwMzE3ZmIxYmEyYzUyZDQyMzA4ZmQzOWY1ZDhhNTM3MzI3NTY0NTZiOTczZjQ3ZmVmZDQ1MTFhMDY4ZWUzOWQ5OTFjNjg1OGZhMDFhZjkxOTVlNCJ9.cGEQGHvxn4D0k_IOHNkIFRQIXF-u7ZIf1HeZVnfltaFoQFfBSah3uy6pYcdyruthG43ew0Qv9PN2C7GIeb6d4g&domain=B5F0E6E2-EC27-43E5-9D9B-52C3E3697BB2", "es"); es("pushOn");</script> </head><body class="page-template-default page page-id-15277 wp-custom-logo no-sidebar ie crocoblock-faq-page site-header-stuck-disabled elementor-default elementor-kit-22743 elementor-page elementor-page-15277"><div id="page" class="site"> <a class="skip-link screen-reader-text" href="#content">Skip to content</a><div class="bf-2024-banner"><div class="container"><div class="d-flex justify-content-center"><div class="left-column d-none d-lg-block"><div class="decor-element text-size-null d-none d-xl-block"> <noscript><img width="140" height="100" alt="Croco Black Friday 2024 banner element" src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-decor-element.webp"/></noscript><img class="lazyload" width="140" height="100" alt="Croco Black Friday 2024 banner element" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20140%20100%22%3E%3C/svg%3E' data-src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-decor-element.webp"/></div><div class="text-center pt-20"><div class="bf-2024-banner-title-block">Copy discount code:</div><div class="bf-2024-banner-clipboard" id="clipboard" data-clipboard-action="copy" data-clipboard-text="bfcroco2024"> <svg class="icon" width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M13.3333 0.833313H3.33329C2.41663 0.833313 1.66663 1.58331 1.66663 2.49998V14.1666H3.33329V2.49998H13.3333V0.833313ZM15.8333 4.16665H6.66663C5.74996 4.16665 4.99996 4.91665 4.99996 5.83331V17.5C4.99996 18.4166 5.74996 19.1666 6.66663 19.1666H15.8333C16.75 19.1666 17.5 18.4166 17.5 17.5V5.83331C17.5 4.91665 16.75 4.16665 15.8333 4.16665ZM15.8333 17.5H6.66663V5.83331H15.8333V17.5Z" fill="white"/> </svg> <svg class="icon icon-copied" width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.49989 13.4748L4.02489 9.99984L2.84155 11.1748L7.49989 15.8332L17.4999 5.8332L16.3249 4.6582L7.49989 13.4748Z" fill="white"/> </svg> <span class="text ml-4">bfcroco2024</span></div></div></div><div class="media-wrapper center-column text-size-null"> <noscript><img class="banner-image" width="760" height="100" alt="Croco Black Friday 2024 banner image" src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-image.webp"/></noscript><img class="lazyload banner-image" width="760" height="100" alt="Croco Black Friday 2024 banner image" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20760%20100%22%3E%3C/svg%3E' data-src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-image.webp"/><video class="banner-video" width="760" height="100" autoplay loop muted style="display: none;"> <source src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/video/bf-2024-banner-video.mp4" type="video/mp4"></video></div><div class="right-column pl-16 text-right d-none d-xl-block"><div class="bf-2024-banner-timer pt-24" data-end-time="December 04, 2024 00:00 GMT+0200"><div class="d-flex gap-8"><div><div class="days data"><div class="bf-2024-banner-timer-spinner"></div></div><div class="period">Days</div></div><div><div class="hours data"><div class="bf-2024-banner-timer-spinner"></div></div><div class="period">Hours</div></div><div><div class="minutes data"><div class="bf-2024-banner-timer-spinner"></div></div><div class="period">Minutes</div></div></div></div><div class="decor-element element-02 text-size-null"> <noscript><img width="140" height="100" alt="Croco Black Friday 2024 banner element" src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-decor-element-02.webp"/></noscript><img class="lazyload" width="140" height="100" alt="Croco Black Friday 2024 banner element" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20140%20100%22%3E%3C/svg%3E' data-src="https://crocoblock.com/wp-content/plugins/bf-2024-banner/assets/images/bf-2024-banner-decor-element-02.webp"/></div></div></div></div></div><header id="masthead" class="site-header site-header-desktop" itemscope itemtype="http://schema.org/WPHeader"><div class="site-header-wrap"><div class="site-header-container"><div class="site-main-navigation"><div id="croco-site-desktop-menu" class="croco-site-desktop-menu"><DesktopMenu></DesktopMenu></div></div><div class="site-branding"><a href="https://crocoblock.com/" class="custom-logo-link" rel="home" itemprop="url"><noscript><img width="176" height="24" src="https://crocoblock.com/wp-content/uploads/2021/03/green-crocoblock-logo.svg" class="custom-logo" alt="Crocoblock" decoding="async" itemprop="logo" /></noscript><img width="176" height="24" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20176%2024%22%3E%3C/svg%3E' data-src="https://crocoblock.com/wp-content/uploads/2021/03/green-crocoblock-logo.svg" class="lazyload custom-logo" alt="Crocoblock" decoding="async" itemprop="logo" /></a></div><div class="site-actions-menu"><div id="croco-site-desktop-support-menu" class="croco-site-desktop-menu"><DesktopMenu></DesktopMenu></div></div><div class="cart"><div class="csc-mini-cart"> <a class="csc-mini-cart__link" href="https://crocoblock.com/cart/"><div class="csc-mini-cart__icon"> <svg width="21" height="20" viewBox="0 0 21 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14.55 11C15.3 11 15.96 10.59 16.3 9.97L19.88 3.48C19.9643 3.32843 20.0075 3.15747 20.0054 2.98406C20.0034 2.81064 19.956 2.64077 19.8681 2.49126C19.7803 2.34175 19.6549 2.21778 19.5043 2.13162C19.3538 2.04545 19.1834 2.00009 19.01 2H4.21L3.27 0H0V2H2L5.6 9.59L4.25 12.03C3.52 13.37 4.48 15 6 15H18V13H6L7.1 11H14.55ZM5.16 4H17.31L14.55 9H7.53L5.16 4ZM6 16C4.9 16 4.01 16.9 4.01 18C4.01 19.1 4.9 20 6 20C7.1 20 8 19.1 8 18C8 16.9 7.1 16 6 16ZM16 16C14.9 16 14.01 16.9 14.01 18C14.01 19.1 14.9 20 16 20C17.1 20 18 19.1 18 18C18 16.9 17.1 16 16 16Z"/> </svg></div><div class="csc-mini-cart__count"><span class="csc-count-fragment">0</span></div> </a></div></div></div></div></header><div id="content" class="site-content"><div id="primary" class="content-area"><main id="main" class="site-main"><article id="post-15277" class="post-15277 page type-page status-publish hentry"><div class="entry-content"><div data-elementor-type="wp-post" data-elementor-id="15277" class="elementor elementor-15277"><div class="elementor-inner"><div class="elementor-section-wrap"><section class="elementor-section elementor-top-section elementor-element elementor-element-620a py-44 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="620a" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-275" data-id="275" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-5ac text-center elementor-widget elementor-widget-heading" data-id="5ac" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><style>/*! elementor - v3.11.5 - 14-03-2023 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h1 class="elementor-heading-title elementor-size-default">Frequently Asked Questions</h1></div></div></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-4edf py-44 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4edf" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5098" data-id="5098" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-7a7b position-sticky sticky-top elementor-widget elementor-widget-html" data-id="7a7b" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><ul class="croco-faq-menu-sidebar"><li class="croco-faq-menu-item active"> <a href="#about-crocoblock" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> About Crocoblock </a></li><li class="croco-faq-menu-item "> <a href="#subscription-and-license" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> Subscription and License </a></li><li class="croco-faq-menu-item"> <a href="#refund-cancellation" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> Refund and Cancellation </a></li><li class="croco-faq-menu-item"> <a href="#support" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> Support </a></li><li class="croco-faq-menu-item"> <a href="#github-requests" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> GitHub Requests </a></li><li class="croco-faq-menu-item"> <a href="#affiliates" class="croco-faq-child-link"><div class="croco-faq-menu-item-img"> <svg width="5" height="7" viewBox="0 0 5 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.80469 0.585938L4.10938 3.625V3.77344L1.80469 6.8125H0.695312L2.71094 3.70312L0.695312 0.585938H1.80469Z" fill="#617BE5" /> </svg></div> Affiliates </a></li></ul></div></div></div></div></div><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-797e" data-id="797e" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-10b428a mb-28 elementor-widget elementor-widget-html" data-id="10b428a" data-element_type="widget" id="about-crocoblock" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">About Crocoblock</h2></div></div><div class="elementor-element elementor-element-dee27fb mb-8 elementor-widget elementor-widget-html" data-id="dee27fb" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What page builders is Crocoblock compatible with?</h3></div></div><div class="elementor-element elementor-element-39c9b11 p-style-2 elementor-widget elementor-widget-text-editor" data-id="39c9b11" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><style>/*! elementor - v3.11.5 - 14-03-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style><div class="elementor-text-editor elementor-clearfix"> <i><span style="font-weight: 400;">We are fully compatible with the Elementor page builder. As to the default WordPress page builder, also known as Gutenberg, <a href="https://crocoblock.com/jetplugins-for-gutenberg/" target="_blank" rel="noopener">it supports Crocoblock plugins</a>.</span> Some JetPlugins partially <a href="https://crocoblock.com/blog/using-bricks-builder-with-jetplugins/" target="_blank">support Bricks</a>.</i></div></div></div><div class="elementor-element elementor-element-f6dc4df mb-8 elementor-widget elementor-widget-html" data-id="f6dc4df" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Do I need Elementor to work with Crocoblock?</h3></div></div><div class="elementor-element elementor-element-f004a98 p-style-2 elementor-widget elementor-widget-text-editor" data-id="f004a98" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> You can use JetPlugins with Elementor Page Builder, and some JetPlugins are already <a href="https://crocoblock.com/jetplugins-for-gutenberg/" target="_blank" rel="noopener">compatible with Gutenberg editor</a>.</div></div></div><div class="elementor-element elementor-element-09bc041 mb-8 elementor-widget elementor-widget-html" data-id="09bc041" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Do I need Elementor Pro to work with Crocoblock?</h3></div></div><div class="elementor-element elementor-element-f9e2310 p-style-2 elementor-widget elementor-widget-text-editor" data-id="f9e2310" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> No, you do not require Elementor Pro to work with our plugins.</div></div></div><div class="elementor-element elementor-element-eb73ef3 mb-8 elementor-widget elementor-widget-html" data-id="eb73ef3" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What themes are compatible with Crocoblock?</h3></div></div><div class="elementor-element elementor-element-138a967 p-style-2 elementor-widget elementor-widget-text-editor" data-id="138a967" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> There are five themes officially tested by Crocoblock. <a href="https://crocoblock.com/kava/" target="_blank">Kava</a> is a light and clean theme designed to work perfectly with JetPlugins. You may want to install the Kava child theme using our <a href="https://crocoblock.com/blog/magic-of-website-building-install-crocoblock-with-wizard/" target="_blank">Crocoblock Wizard</a>, which can be found in your Crocoblock account. Also, Crocoblock is compatible with Elementor Hello Theme, OceanWP, Astra, Blocksy, and GeneratePress.</div></div></div><div class="elementor-element elementor-element-ebf9ed3 mb-8 elementor-widget elementor-widget-html" data-id="ebf9ed3" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Does Crocoblock have plugins for Gutenberg?</h3></div></div><div class="elementor-element elementor-element-11775a5 p-style-2 elementor-widget elementor-widget-text-editor" data-id="11775a5" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> So far, we offer you <a href="https://crocoblock.com/jetplugins-for-gutenberg/" target="_blank">these Gutenberg plugins</a> – <a href="https://crocoblock.com/plugins/jetengine/" target="_blank">JetEngine</a>, <a href="https://crocoblock.com/plugins/jetsmartfilters/" target="_blank">JetSmartFilters</a>, <a href='https://crocoblock.com/plugins/jetgridbuilder/' target="_blank">JetGridBuilder</a>, <a href="https://wordpress.org/plugins/jetformbuilder/" target="_blank">JetFormBuilder</a>, <a href="https://crocoblock.com/plugins/jetproductgallery/" target="_blank">JetProductGallery</a>, etc. Other Gutenberg plugin integrations are in the pipeline.</div></div></div><div class="elementor-element elementor-element-4ccefed mb-8 elementor-widget elementor-widget-html" data-id="4ccefed" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I am a web developer who creates websites for clients. Can I use Crocoblock?</h3></div></div><div class="elementor-element elementor-element-920549d p-style-2 elementor-widget elementor-widget-text-editor" data-id="920549d" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Absolutely. Though, we highly recommend using subkeys for your clients’ projects. For security purposes, one subkey works for a single domain only. Please, keep in mind that <a href="https://crocoblock.com/knowledge-base/articles/crocoblock-personal-account-overview/#title16" target="_blank">subkeys don’t work with the Crocoblock Wizard.</a></div></div></div><div class="elementor-element elementor-element-799a8d2 mb-8 elementor-widget elementor-widget-html" data-id="799a8d2" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Is Crocoblock GPL-compatible?</h3></div></div><div class="elementor-element elementor-element-331e790 p-style-2 elementor-widget elementor-widget-text-editor" data-id="331e790" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Crocoblock’s initial code is GPL-compatible and, therefore, completely eligible for public use. Supplementary services (such as plugin updates, client support, etc.) are included in the Crocoblock subscription and are implemented on a commercial basis. This means the users can’t resell the Crocoblock license as it contains additional services provided by our company, which does not align with GPL rules.</div></div></div><div class="elementor-element elementor-element-0d68bfc mb-8 elementor-widget elementor-widget-html" data-id="0d68bfc" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What are the technical requirements needed to use Crocoblock?</h3></div></div><div class="elementor-element elementor-element-7e3b2db p-style-2 elementor-widget elementor-widget-text-editor" data-id="7e3b2db" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please make sure to meet all the requirements listed below in order for Crocoblock products to work smoothly:</div></div></div><div class="elementor-element elementor-element-47a9c1d mb-12 pl-20 elementor-widget elementor-widget-text-editor" data-id="47a9c1d" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>PHP 7.4 or higher;</li><li>MySQL 5.6 or higher;</li><li>WordPress memory limit of 768 MB or higher;</li><li>SSL certificate on the server;</li><li>TLS protocol versions: 1.0, 1.1, 1.2, or 1.3.</li></ul></div></div></div><div class="elementor-element elementor-element-74d1de2 p-style-2 elementor-widget elementor-widget-text-editor" data-id="74d1de2" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Also, you might want to check if your hosting provider complies with all the requirements for your project.</div></div></div><div class="elementor-element elementor-element-293cc49 mb-8 elementor-widget elementor-widget-html" data-id="293cc49" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Do you have a free trial?</h3></div></div><div class="elementor-element elementor-element-2422bc8 p-style-2 elementor-widget elementor-widget-text-editor" data-id="2422bc8" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> No, we don’t. But we are glad to offer a 30-day money-back guarantee in case you are not completely satisfied with our products.</div></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-93fba1e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="93fba1e" data-element_type="section" id="subscription-and-license"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ed0550c" data-id="ed0550c" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-4e3c elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="4e3c" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><style>/*! elementor - v3.11.5 - 14-03-2023 */ .elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#2c2c2c;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:"";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}</style><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-7f014bd mb-28 elementor-widget elementor-widget-html" data-id="7f014bd" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">Subscription and License</h2></div></div><div class="elementor-element elementor-element-4751871 mb-8 elementor-widget elementor-widget-html" data-id="4751871" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Which subscription types does Crocoblock offer?</h3></div></div><div class="elementor-element elementor-element-5564f7c p-style-2 elementor-widget elementor-widget-text-editor" data-id="5564f7c" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Crocoblock offers two major types of subscriptions – <a href="https://crocoblock.com/knowledge-base/articles/all-inclusive-yearly-and-lifetime-subscription-plans/" target="_blank" rel="noopener">Yearly and Lifetime</a>. The <strong>Yearly</strong> subscription type embraces the following ones:</div></div></div><div class="elementor-element elementor-element-c4b1949 p-style-2 mb-8 elementor-widget elementor-widget-text-editor" data-id="c4b1949" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li><strong>A Single Plugin</strong> subscription (for One or Unlimited number of websites). You are free to purchase any one plugin you need. Although, bear in mind that it’s still a subscription package, which needs to be renewed in a year.</li><li>A <strong>Custom </strong>subscription. It will be perfect if you seek to assemble your own set of plugins. Add the desired plugins to the cart, decide on the number of projects (One website or Unlimited), and pay for relevant products at the checkout. Please mind that the Custom subscription does not imply renewals for separate plugins; it would be renewed as a whole unit.</li><li>The <strong>All-Inclusive Yearly</strong> subscription (for One or Unlimited websites). It gives access to all JetPlugins and <a href="https://crocoblock.com/dynamic-templates/" target="_blank" rel="noopener">pre-made templates</a> for one year. This set is perfect for building a content-rich website with a complex structure.</li></ul></div></div></div><div class="elementor-element elementor-element-8b01e50 p-style-2 elementor-widget elementor-widget-text-editor" data-id="8b01e50" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> All the plans represented above come with a free <a href="https://crocoblock.com/kava/" target="_blank" rel="noopener">Kava theme</a>, premium support, and timely product updates.</div></div></div><div class="elementor-element elementor-element-6a6141b p-style-2 elementor-widget elementor-widget-text-editor" data-id="6a6141b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <span class="font-weight-bold">Freelance Lifetime</span> grants you 500 website activation limits, and the <span class="font-weight-bold">All-Inclusive Lifetime</span> subscription gives you unlimited access. These Lifetime licenses offer you all Crocoblock products and updates, pre-made templates, and customer support forever and let you build as many websites as you want at a fixed one-off payment.</div></div></div><div class="elementor-element elementor-element-634d641 mb-8 elementor-widget elementor-widget-html" data-id="634d641" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How do I upgrade my subscription to All-Inclusive Yearly or All-Inclusive Lifetime?</h3></div></div><div class="elementor-element elementor-element-23f8f88 p-style-2 elementor-widget elementor-widget-text-editor" data-id="23f8f88" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> You can always upgrade to All-Inclusive Yearly, Freelance Lifetime, and Unlimited Lifetime here: <a href="https://crocoblock.com/upgrade/" target="_blank" rel="noopener">https://crocoblock.com/upgrade/</a>. Mind that you will only be charged for the difference between the two plans. If you have a <strong>Single Plugin</strong> subscription, go to your Crocoblock <a href="https://account.crocoblock.com/" target="_blank" rel="noopener">account page</a>. There, you will see the pricing plan you have chosen in the <strong><a href="https://crocoblock.com/knowledge-base/articles/upgrading-crocoblock-subscription/" target="_blank" rel="noopener"> Upgrade License </a></strong> section. Click the <strong>“Upgrade”</strong> button to proceed to the Checkout page. Here you can choose the preferred payment method and perform your update successfully.</div></div></div><div class="elementor-element elementor-element-00cd1cf p-style-2 elementor-widget elementor-widget-text-editor" data-id="00cd1cf" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you have a <strong>Custom </strong> Crocoblock subscription, you can upgrade to All-Inclusive Yearly and Lifetime in both the Crocoblock account and Crocoblock Dashboard in the WordPress admin panel. The procedure is the same as above.</div></div></div><div class="elementor-element elementor-element-88d29c2 p-style-2 elementor-widget elementor-widget-text-editor" data-id="88d29c2" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please note that the <strong>upgrade does not mean your subscription will be extended</strong>. Let’s assume you purchased a plan on March 25, 2020. Two days before its expiration, on March 23, 2021, you upgraded the membership. Does that mean that your license is extended for another year? No, an upgrade is not a renewal; even then, you will have to pay a fixed yearly amount to renew your subscription.</div></div></div><div class="elementor-element elementor-element-75d9c76 mb-8 elementor-widget elementor-widget-html" data-id="75d9c76" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How to upgrade my package from One website to Unlimited?</h3></div></div><div class="elementor-element elementor-element-d44fe2e p-style-2 elementor-widget elementor-widget-text-editor" data-id="d44fe2e" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you have a <strong>Custom</strong> Crocoblock subscription, you can upgrade to All-Inclusive Yearly and Lifetime packages. It can be done in either your <a href="https://crocoblock.com/knowledge-base/articles/upgrading-crocoblock-subscription/" target="_blank" rel="noopener">Crocoblock account</a> or Crocoblock Dashboard in the WordPress admin panel. If you have a Custom subscription for one website but want to upgrade to Unlimited, please contact <a href="https://support.crocoblock.com/support/home/" target="_blank" rel="noopener">Crocoblock support</a>.</div></div></div><div class="elementor-element elementor-element-cb865bf mb-8 elementor-widget elementor-widget-html" data-id="cb865bf" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How to extend a subscription for another year?</h3></div></div><div class="elementor-element elementor-element-72e9bb0 p-style-2 elementor-widget elementor-widget-text-editor" data-id="72e9bb0" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The renewal process is fairly easy and does not take long. If your license key is still active and there is enough money on a bank card attached to your Crocoblock account, the renewal will be automatic. Otherwise, you may need to renew manually. Please complete the following steps:</div></div></div><div class="elementor-element elementor-element-37eecaf mb-8 pl-20 elementor-widget elementor-widget-text-editor" data-id="37eecaf" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul style="list-style-type: decimal;"><li>Go to your <a href="https://account.crocoblock.com/" target="_blank" rel="noopener">Crocoblock account</a> and log into it.</li><li>Find <strong>Crocoblock Membership</strong> in the Purchase Details section.</li><li>In the License block, press the <strong>“Renew License”</strong> link.</li><li>Fill in the checkout form you are redirected to.</li></ul></div></div></div><div class="elementor-element elementor-element-df2b870 p-style-2 elementor-widget elementor-widget-text-editor" data-id="df2b870" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Read the full <a href="https://crocoblock.com/knowledge-base/articles/how-to-renew-the-crocoblock-membership-license/" target="_blank">membership renewal guide</a> if any questions arise.</div></div></div><div class="elementor-element elementor-element-f02d5b4 mb-8 elementor-widget elementor-widget-html" data-id="f02d5b4" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What happens if I will NOT renew my subscription?</h3></div></div><div class="elementor-element elementor-element-24baed5 p-style-2 elementor-widget elementor-widget-text-editor" data-id="24baed5" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you choose not to renew your subscription, it will remain operative till it expires. After the license expires, the website(s) built with Crocoblock products will keep working. However, it will be impossible to get the updates, use the template library, or access the Downloads directory in your Crocoblock account. We highly recommend you download and save the latest plugin versions prior to license expiration and make no changes to the developed website(s) afterward.</div></div></div><div class="elementor-element elementor-element-881ea15 p-style-2 elementor-widget elementor-widget-text-editor" data-id="881ea15" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Kindly mind that we do not provide official support to customers whose license is out of date. They can no longer qualify for Zoom calls and help from the Crocoblock support team.</div></div></div><div class="elementor-element elementor-element-bdad2eb mb-8 elementor-widget elementor-widget-html" data-id="bdad2eb" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What should I do if my license expires soon, and I intend to keep using Crocoblock?</h3></div></div><div class="elementor-element elementor-element-0b14caf p-style-2 elementor-widget elementor-widget-text-editor" data-id="0b14caf" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Make sure there is enough money on your credit card for the system to charge you and extend the subscription. If there is no money on the credit card, the automatic license renewal will fail. In this case, you are supposed to renew the license manually. Another option is to cancel the existing subscription, purchase a new one, and use it instead.</div></div></div><div class="elementor-element elementor-element-86cc46e mb-8 elementor-widget elementor-widget-html" data-id="86cc46e" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Can the subscription be canceled?</h3></div></div><div class="elementor-element elementor-element-0a643ec p-style-2 elementor-widget elementor-widget-text-editor" data-id="0a643ec" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Yes, the subscription can be canceled from your <a href="https://crocoblock.com/knowledge-base/articles/canceling-subscription/" target="_blank" rel="noopener">personal Crocoblock account</a>. In this case, no more recurrent charges will be made. Still, you will be entitled to receive customer support services and plugin updates for as long as your license key remains active.</div></div></div><div class="elementor-element elementor-element-c618345 mb-8 elementor-widget elementor-widget-html" data-id="c618345" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Can I get a complete invoice with the VAT itemized for the Lifetime license?</h3></div></div><div class="elementor-element elementor-element-47a718b p-style-2 elementor-widget elementor-widget-text-editor" data-id="47a718b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Since our Head Office is located in the USA, we do have a TAX ID: 42-1774657 (or EIN – employer’s identification number). This is not a European VAT number; therefore, you can not confirm it on the site of the income revenue authority. Read the full <a href="https://crocoblock.com/knowledge-base/articles/getting-complete-invoice/" target="_blank">invoice download guide</a>.</div></div></div><div class="elementor-element elementor-element-a3b244f mb-8 elementor-widget elementor-widget-html" data-id="a3b244f" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How do I qualify for a 30-day refund?</h3></div></div><div class="elementor-element elementor-element-b47df40 p-style-2 elementor-widget elementor-widget-text-editor" data-id="b47df40" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you are not satisfied with any of the Crocoblock products, you can <a href="https://crocoblock.com/knowledge-base/articles/asking-for-refund/" target="_blank" rel="noopener">ask for a refund</a> during the first 30 days from the date of purchase. Refunds are carried out regardless of the purchase amount and total price. To qualify for a refund, please submit a refund request from your personal Crocoblock account. Bear in mind that we do not repay the service fee you have been charged by your bank when making a purchase. Also, if you buy two or more Crocoblock plugins within a Custom subscription, we cannot repay just one of them. The entire subscription cost will be refunded.</div></div></div><div class="elementor-element elementor-element-39b45c7 mb-8 elementor-widget elementor-widget-html" data-id="39b45c7" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I bought a Crocoblock subscription at a discount. Can I expect it to be renewed at a reduced price?</h3></div></div><div class="elementor-element elementor-element-4b5e836 p-style-2 elementor-widget elementor-widget-text-editor" data-id="4b5e836" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Renewals are always made at a price effective at the time of the purchase. This means that you will be charged a fixed amount (say, $79) every year until you choose to cancel the subscription. If you wish to renew after canceling, you can still expect the same yearly price as before ($79). However, any and all discounts applied at the initial purchase are deemed a one-time privilege and will not count for future renewals.</div></div></div><div class="elementor-element elementor-element-5af04f2 mb-8 elementor-widget elementor-widget-html" data-id="5af04f2" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How to update the products included in the Crocoblock subscription?</h3></div></div><div class="elementor-element elementor-element-19d9cd0 p-style-2 elementor-widget elementor-widget-text-editor" data-id="19d9cd0" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> As long as the subscription license is active, you get all the newly-released plugin add-ons, plugin updates, and other product updates included in your subscription plan. The updates are received via Crocoblock Dashboard in your WordPress admin panel. To update the plugins, you should have an active license key. Moreover, you can download the updated plugin version from your Crocoblock account.</div></div></div><div class="elementor-element elementor-element-9f5deab mb-8 elementor-widget elementor-widget-html" data-id="9f5deab" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Does the license key activation on a local server qualify as an installation?</h3></div></div><div class="elementor-element elementor-element-119c4b7 p-style-2 elementor-widget elementor-widget-text-editor" data-id="119c4b7" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> It certainly does. If you have a license key for one website and activated it on your local server, this license key is deemed operative and cannot be reused elsewhere.</div></div></div><div class="elementor-element elementor-element-6325404 mb-8 elementor-widget elementor-widget-html" data-id="6325404" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How many websites can I create using one Unlimited license?</h3></div></div><div class="elementor-element elementor-element-f697e82 p-style-2 elementor-widget elementor-widget-text-editor" data-id="f697e82" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> This license type allows you to create unlimited websites within a specified timeframe. However, if we detect any suspicious activity on your account, like too many newly-created websites, we retain the right to cancel your subscription. There is nothing to worry about if you do not resell the license. Before cancellation, we may request a list of domains where the license key was used. If you need to grant access to any of your websites, make sure to use <a href="https://crocoblock.com/knowledge-base/articles/crocoblock-license-subkeys/" target="_blank">subkeys</a>. This is a way to protect your license from being stolen and avoid unwanted attention to your account.</div></div></div><div class="elementor-element elementor-element-1639ad8 mb-8 elementor-widget elementor-widget-html" data-id="1639ad8" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How to transfer a Crocoblock-based website to the client and protect the license key?</h3></div></div><div class="elementor-element elementor-element-3c01504 p-style-2 elementor-widget elementor-widget-text-editor" data-id="3c01504" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> For security purposes, you ought to use a subkey. If your license allows activations on multiple websites, we highly recommend using only subkeys for your clients’ projects. A subkey is specifically generated to work with one domain only. However, you might want to acknowledge that <a href="https://crocoblock.com/knowledge-base/articles/crocoblock-license-subkeys/" target="_blank" rel="noopener">subkeys don’t work with the Crocoblock Wizard.</a>.</div></div></div><div class="elementor-element elementor-element-af243b2 mb-8 elementor-widget elementor-widget-html" data-id="af243b2" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Does the license allow reselling the items from the subscription?</h3></div></div><div class="elementor-element elementor-element-f51b671 p-style-2 elementor-widget elementor-widget-text-editor" data-id="f51b671" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Crocoblock owns distributed GPL-compatible code and commercial-based services included in the product subscription. This means that any WordPress user can work with the initial plugin’s code freely. Still, they are not eligible to resell the Crocoblock license as it contains supplementary services provided by our company.</div></div></div><div class="elementor-element elementor-element-462e75a mb-8 elementor-widget elementor-widget-html" data-id="462e75a" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Can I use the license to create my own commercial products?</h3></div></div><div class="elementor-element elementor-element-8848d9b p-style-2 elementor-widget elementor-widget-text-editor" data-id="8848d9b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><p>No, it is strictly prohibited to use the Crocoblock plugins in any way that causes any direct or indirect – incidental and consequential – damages to the Crocoblock brand itself and Crocoblock users.</p><p>Nevertheless, we are always open to new cooperation opportunities, provided such a partnership does not breach our policies. If you look forward to cooperating with us, please contact our marketing team at <a href="/cdn-cgi/l/email-protection#7815190a131d0c11161f381b0a171b171a14171b13561b1715"><span class="__cf_email__" data-cfemail="a2cfc3d0c9c7d6cbccc5e2c1d0cdc1cdc0cecdc1c98cc1cdcf">[email protected]</span></a>. We shall address all questions and figure out a mutually beneficial agreement.</p></div></div></div><div class="elementor-element elementor-element-3903ecd mb-8 elementor-widget elementor-widget-html" data-id="3903ecd" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How can I get JetFormBuilder PRO Addons if I have Crocoblock?</h3></div></div><div class="elementor-element elementor-element-9eb0e3d p-style-2 elementor-widget elementor-widget-text-editor" data-id="9eb0e3d" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><p><a href="https://crocoblock.com/knowledge-base/articles/how-to-download-jetformbuilder-pro-addons-for-free-in-crocoblock-subscription/" target="_blank" rel="noopener">JetFormBuilder PRO Addons</a> are available at a 100% discount for All-Inclusive and Lifetime subscription owners.</p><p>For <strong>All-Inclusive</strong> subscribers (both for One and Unlimited websites), we provide a 1-year free access. Even if you have prolonged the All-Inclusive subscription, it doesn’t prolong your JetFormBuilder PRO Addons subscription automatically for one more year. You can renew JetFormBuilder PRO manually for the full price for the next year.</p><p><strong>Lifetime</strong> subscribers (Freelance and Unlimited) have lifetime access to PRO Addons.</p></div></div></div><div class="elementor-element elementor-element-0dfeade mb-8 elementor-widget elementor-widget-html" data-id="0dfeade" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I received a request to send a copy of my passport/ a driver's license or credit/debit card. Is it legal?</h3></div></div><div class="elementor-element elementor-element-22834c4 p-style-2 elementor-widget elementor-widget-text-editor" data-id="22834c4" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Yes, even if the credit card was accepted by the merchant system, we keep the right for our own anti-fraud verification. In all cases of fraudulent activity online, it is always the vendor who suffers the loss.</div></div></div><div class="elementor-element elementor-element-7f03367 mb-8 elementor-widget elementor-widget-html" data-id="7f03367" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Why do I have to undergo anti-fraud verification?</h3></div></div><div class="elementor-element elementor-element-247fe07 p-style-2 elementor-widget elementor-widget-text-editor" data-id="247fe07" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Although most of our customers are genuinely honest, there are cases of unauthorized credit card usage. Therefore, all of our orders are subject to a manual anti-fraud check. This verification procedure aims to enable secure shopping for all of our customers. The usual order confirmation procedure will last no more than 15 minutes and involves phone verification. Hence, every customer is required to provide a contact phone number for verification purposes. Also, under some circumstances, the billing representative has the right to postpone the order until further verification is completed.</div></div></div><div class="elementor-element elementor-element-55dc6dd mb-8 elementor-widget elementor-widget-html" data-id="55dc6dd" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Why do I need to verify my order?</h3></div></div><div class="elementor-element elementor-element-77498c8 p-style-2 elementor-widget elementor-widget-text-editor" data-id="77498c8" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The verification procedure is aimed at enabling secure shopping for all of our customers. The usual order confirmation procedure will last no more than 15 minutes. If you have any difficulties with verification, you can contact our Billing Department via email at <a href="/cdn-cgi/l/email-protection#88eae1e4e4e1e6efc8ebfae7ebe7eae4e7ebe3a6ebe7e5"><span class="__cf_email__" data-cfemail="096b60656560676e496a7b666a666b65666a62276a6664">[email protected]</span>.</a></div></div></div><div class="elementor-element elementor-element-8495c02 mb-8 elementor-widget elementor-widget-html" data-id="8495c02" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I haven’t received my products. What do I do?</h3></div></div><div class="elementor-element elementor-element-18467a4 p-style-2 elementor-widget elementor-widget-text-editor" data-id="18467a4" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> First of all, make sure that you have submitted your email address correctly. Please check the “Bulk/Junk” folder from your inbox to see if the email has been held by your anti-spam filters. The delivery email was sent to you from <a href="/cdn-cgi/l/email-protection#a0c9cec6cfe0c3d2cfc3cfc2cccfc3cb8ec3cfcd"><span class="__cf_email__" data-cfemail="ef86818980af8c9d808c808d83808c84c18c8082">[email protected]</span>.</a> You may contact our representatives for assistance at <a href="/cdn-cgi/l/email-protection#e082898c8c898e87a083928f838f828c8f838bce838f8dc68c94db"><span class="__cf_email__" data-cfemail="3b5952575752555c7b5849545854595754585015585456">[email protected]</span></a>.</div></div></div><div class="elementor-element elementor-element-fe089e1 mb-8 elementor-widget elementor-widget-html" data-id="fe089e1" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">My card got charged twice for the same purchase. What do I do?</h3></div></div><div class="elementor-element elementor-element-1b416c2 p-style-2 elementor-widget elementor-widget-text-editor" data-id="1b416c2" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please, submit your request to <a href="/cdn-cgi/l/email-protection#bddfd4d1d1d4d3dafddecfd2ded2dfd1d2ded693ded2d0"><span class="__cf_email__" data-cfemail="47252e2b2b2e2920072435282428252b28242c6924282a">[email protected]</span></a> or <a href="/cdn-cgi/l/email-protection#096b60656560676e497d6c647965687d6c24616c6579276a6664"><span class="__cf_email__" data-cfemail="ec8e85808085828bac9889819c808d9889c18489809cc28f8381">[email protected]</span></a>. You should provide us with details for the new invoice. Usually, such requests are handled within 24-48 hours.</div></div></div><div class="elementor-element elementor-element-0a938d3 mb-8 elementor-widget elementor-widget-html" data-id="0a938d3" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I’ve entered the wrong email while ordering</h3></div></div><div class="elementor-element elementor-element-147d2f4 p-style-2 elementor-widget elementor-widget-text-editor" data-id="147d2f4" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please contact us at <a href="/cdn-cgi/l/email-protection#4d2f24212124232a0d2e3f222e222f21222e26632e2220"><span class="__cf_email__" data-cfemail="7b1912171712151c3b1809141814191714181055181416">[email protected]</span></a> and provide us with your correct email. We will change the email to the correct one.</div></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-3660a14 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3660a14" data-element_type="section" id="refund-cancellation"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d2dcc2f" data-id="d2dcc2f" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-ca5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="ca5" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-bff748d mb-28 elementor-widget elementor-widget-html" data-id="bff748d" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">Refund and Cancellation</h2></div></div><div class="elementor-element elementor-element-9eecc76 mb-8 elementor-widget elementor-widget-html" data-id="9eecc76" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How to receive the refund?</h3></div></div><div class="elementor-element elementor-element-7047f54 p-style-2 elementor-widget elementor-widget-text-editor" data-id="7047f54" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> You can receive a refund during the first 30 days from the date of purchase. This can be done via your personal Crocoblock account. You can <a href="https://crocoblock.com/knowledge-base/articles/asking-for-refund/" target="_blank" rel="noopener">claim a full refund</a> regardless of the package cost. However, you should consider some limitations touching upon the following:</div></div></div><div class="elementor-element elementor-element-c3a7984 p-style-2 mb-12 elementor-widget elementor-widget-text-editor" data-id="c3a7984" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>Exchange rates</li></ul></div></div></div><div class="elementor-element elementor-element-b4668dc p-style-2 elementor-widget elementor-widget-text-editor" data-id="b4668dc" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please keep in mind that if you purchase the Crocoblock subscription in any currency other than USD, we do not repay the concurrent difference in exchange rates.</div></div></div><div class="elementor-element elementor-element-46c5674 p-style-2 mb-12 elementor-widget elementor-widget-text-editor" data-id="46c5674" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>Service fees</li></ul></div></div></div><div class="elementor-element elementor-element-daf47c7 p-style-2 elementor-widget elementor-widget-text-editor" data-id="daf47c7" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> In case you have been charged a service fee when purchasing a Crocoblock subscription, the amount you will receive as a refund will not include the service fee mentioned above. Since we do not charge you any extras, we cannot reimburse you for paying service or tax fees established by your country.</div></div></div><div class="elementor-element elementor-element-bd2e2b3 p-style-2 mb-12 elementor-widget elementor-widget-text-editor" data-id="bd2e2b3" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>Single plugin refunds</li></ul></div></div></div><div class="elementor-element elementor-element-740cc7c p-style-2 elementor-widget elementor-widget-text-editor" data-id="740cc7c" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you have purchased a total of two and more plugins under a Custom subscription, you cannot claim a refund for any of them separately. We shall make a refund for all plugins within your subscription, and – if you still wish to continue using several of them – you will have to add them to the Cart anew and form another Custom package.</div></div></div><div class="elementor-element elementor-element-1eddc55 mb-8 elementor-widget elementor-widget-html" data-id="1eddc55" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How and where can I cancel my subscription?</h3></div></div><div class="elementor-element elementor-element-0c7eb83 p-style-2 elementor-widget elementor-widget-text-editor" data-id="0c7eb83" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The subscription can be canceled at any time in your <a href="https://crocoblock.com/knowledge-base/articles/canceling-subscription/" target="_blank" rel="noopener">personal Crocoblock account</a>. In this case, no recurrent charges will be made anymore. However, if you wish to resume after a while, you will be charged the very same price you paid upon the first-time purchase.</div></div></div><div class="elementor-element elementor-element-c5cf0fc mb-8 elementor-widget elementor-widget-html" data-id="c5cf0fc" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I am a Crocoblock client and I have been charged for another year. Can I qualify for a 30-day refund if not willing to continue using Crocoblock?</h3></div></div><div class="elementor-element elementor-element-04756de p-style-2 elementor-widget elementor-widget-text-editor" data-id="04756de" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Yes, you can request a refund within 30 days from the auto-renewal date. Please <a href="https://support.crocoblock.com/support/home/" target="_blank" rel="noopener">contact our support team,</a> and we will fix that.</div></div></div><div class="elementor-element elementor-element-b3ea4ce mb-8 elementor-widget elementor-widget-html" data-id="b3ea4ce" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">I can’t find how to make the refund after auto-renewal.</h3></div></div><div class="elementor-element elementor-element-c2ff4b7 p-style-2 elementor-widget elementor-widget-text-editor" data-id="c2ff4b7" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Requesting a refund is valid only for 30 days after the purchase. So, if you need a refund after auto-renewal, please ask support for the refund.</div></div></div><div class="elementor-element elementor-element-33e2fbf mb-8 elementor-widget elementor-widget-html" data-id="33e2fbf" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What should I do if I accidentally cancel auto-renewal?</h3></div></div><div class="elementor-element elementor-element-6ceea08 p-style-2 elementor-widget elementor-widget-text-editor" data-id="6ceea08" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> After the subscription expires, you will find <strong>Renew License</strong> button in your account.</div></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-f1851ca elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f1851ca" data-element_type="section" id="support"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bb3f4ac" data-id="bb3f4ac" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-a8c717c elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="a8c717c" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-f44f3a2 mb-28 elementor-widget elementor-widget-html" data-id="f44f3a2" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">Support</h2></div></div></div></div></div></div></div></section><div class="elementor-element elementor-element-ef9f9c7 mb-8 elementor-widget elementor-widget-html" data-id="ef9f9c7" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Who сan use support services?</h3></div></div><div class="elementor-element elementor-element-4488 p-style-2 elementor-widget elementor-widget-text-editor" data-id="4488" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> We support the products that are being sold on Crocoblock.com only. Our customers are subject to email verification via the credentials they used to purchase the products on Crocoblock.com. Once the support agents get the valid purchase email and a license key, support through chats, tickets, or video calls will be provided. If the customer specifies a <a href="https://crocoblock.com/knowledge-base/articles/crocoblock-license-subkeys/" target="_blank" rel="noopener">subkey</a> support will only be provided if the mentioned key is verified via purchase email.</div></div></div><div class="elementor-element elementor-element-fae1bc7 p-style-2 elementor-widget elementor-widget-text-editor" data-id="fae1bc7" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> We can also refuse support services to any customer or even discontinue their license if they breach any of our <a href="https://crocoblock.com/terms/" target="_blank">Terms of Use </a> policy provisions.</div></div></div><div class="elementor-element elementor-element-1446238 mb-8 elementor-widget elementor-widget-html" data-id="1446238" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">When are support services provided?</h3></div></div><div class="elementor-element elementor-element-336dad3 p-style-2 elementor-widget elementor-widget-text-editor" data-id="336dad3" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The Support Services are provided in the following cases:</div></div></div><div class="elementor-element elementor-element-246 pl-20 elementor-widget elementor-widget-text-editor" data-id="246" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>You faced an issue caused by any of the Crocoblock products and need assistance to solve it.</li><li>You find it difficult to work with the functionality of some products within the Crocoblock subscription and need guidance or assistance from the support team.</li><li>You have some pre-sale questions and want assistance before purchasing the product.</li></ul> Before contacting the support team, please ensure your site licenses are up to date, and the site is optimized according to <a href="https://crocoblock.com/knowledge-base/articles/how-to-speed-up-wordpress-website-and-crocoblock-plugins/" target="_blank" rel="noopener">this guide.</a> We highly recommend checking the <a href="https://crocoblock.com/knowledge-base/troubleshooting/" target="_blank" rel="noopener">troubleshooting</a> articles, <a href="https://crocoblock.com/knowledge-base/" target="_blank" rel="noopener">knowledge base</a>, <a href="https://www.youtube.com/c/Crocoblock/featured" target="_blank" rel="noopener">YouTube</a> academy and the <a href="https://www.facebook.com/groups/CrocoblockCommunity/" target="_blank" rel="noopener">Facebook community</a> in particular since the question you might have has already been answered.</div></div></div><div class="elementor-element elementor-element-1958d97 p-style-2 elementor-widget elementor-widget-text-editor" data-id="1958d97" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you require help outside this scope, such as how to use default WordPress functionality, we will likely redirect you to external articles or support forums instead.</div></div></div><div class="elementor-element elementor-element-5e76f02 p-style-2 elementor-widget elementor-widget-text-editor" data-id="5e76f02" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Please note that the support agents retain the right to refuse Support Services across all support channels if no purchase email was provided.</div></div></div><div class="elementor-element elementor-element-28bd032 mb-8 elementor-widget elementor-widget-html" data-id="28bd032" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Cases not covered by support services</h3></div></div><div class="elementor-element elementor-element-6c4726d pl-20 elementor-widget elementor-widget-text-editor" data-id="6c4726d" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>There is no valid purchase email provided.</li><li>The license is expired, canceled, or refunded.</li><li>There’s a compatibility issue with a third-party product.</li><li>The server or website’s parameters don’t meet the recommended requirements for Crocoblock products to work, and you’re unable to change the settings.</li><li>The issue happens in the browser.</li><li>The question is unrelated to the products acquired from Crocoblock’s official website.</li><li>The question features additional customization, custom CSS, and functionality not provided by Crocoblock products (in this case, it is recommended to <a href="https://github.com/Crocoblock/" target="_blank" rel="noopener">add a feature request).</a></li></ul></div></div></div><div class="elementor-element elementor-element-f9968d9 mb-8 elementor-widget elementor-widget-html" data-id="f9968d9" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Crocoblock support team’s working hours</h3></div></div><div class="elementor-element elementor-element-51a3 p-style-2 elementor-widget elementor-widget-text-editor" data-id="51a3" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> We are available for support from 9 AM to 6 PM during business days as per Kyiv, Ukraine timezone. Please mind that the time is dynamic, and it can change from EET (UTC+2 winter time) to EEST (UTC+3 summer time). You can find out your time zone equivalent here: <a href="https://time.is/compare" target="_blank" rel="noopener">Time.is</a>. In case of Ukrainian national holidays or high activity in the support channels, this schedule may slightly differ, which would be mentioned in the tickets and chats.</div></div></div><div class="elementor-element elementor-element-a75eab3 mb-8 elementor-widget elementor-widget-html" data-id="a75eab3" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Support services available languages</h3></div></div><div class="elementor-element elementor-element-62cc pl-20 mb-12 elementor-widget elementor-widget-text-editor" data-id="62cc" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>English;</li><li>Ukrainian.</li></ul></div></div></div><div class="elementor-element elementor-element-6915 p-style-2 elementor-widget elementor-widget-text-editor" data-id="6915" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If any other language is used, our support agents will do their best to understand the message using Google Translator, but the response will be provided in English. In case of a video call, the agents retain the right to redirect the customer’s issue to another support channel, be it the chat or internal ticket system.</div></div></div><div class="elementor-element elementor-element-a76d971 p-style-2 elementor-widget elementor-widget-text-editor" data-id="a76d971" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you attach the video of the issue, please ensure the audio is recorded in English or Ukrainian.</div></div></div><div class="elementor-element elementor-element-c536996 mb-8 elementor-widget elementor-widget-html" data-id="c536996" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Average estimated response time</h3></div></div><div class="elementor-element elementor-element-78d5091 p-style-2 elementor-widget elementor-widget-text-editor" data-id="78d5091" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>Tickets</strong></div></div></div><div class="elementor-element elementor-element-521b p-style-2 elementor-widget elementor-widget-text-editor" data-id="521b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The average estimated answer time from the Crocoblock support team to a ticket is 24 hours (1 business day). Please note that all the ticket requests are processed according to the submission queue – from the oldest to the newest ones only.</div></div></div><div class="elementor-element elementor-element-1085095 p-style-2 elementor-widget elementor-widget-text-editor" data-id="1085095" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>Chats</strong></div></div></div><div class="elementor-element elementor-element-e2caa78 p-style-2 elementor-widget elementor-widget-text-editor" data-id="e2caa78" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The average estimated answer time from the Crocoblock support team to a chat is 3-10 minutes unless there is no other note about the chat being overloaded or the agents being out of office, etc.</div></div></div><div class="elementor-element elementor-element-f5107be mb-8 elementor-widget elementor-widget-html" data-id="f5107be" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Average issue processing time</h3></div></div><div class="elementor-element elementor-element-74f7 p-style-2 elementor-widget elementor-widget-text-editor" data-id="74f7" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Usually, it takes up to 1-2 business days to get the common issue resolved. For bug reports, the resolution time might take longer, and the approximate timeframe would be provided by the support agent.</div></div></div><div class="elementor-element elementor-element-e818e50 p-style-2 elementor-widget elementor-widget-text-editor" data-id="e818e50" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> In some cases, a more detailed analysis is needed, and the support agent will inform you that the solution needs time to be implemented by developers. In this case, the response time will depend on how quickly the developers will provide the needed fix.</div></div></div><div class="elementor-element elementor-element-a61ba33 mb-8 elementor-widget elementor-widget-html" data-id="a61ba33" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Which cases are considered Zoom-worthy?</h3></div></div><div class="elementor-element elementor-element-b68d8b1 mb-12 elementor-widget elementor-widget-text-editor" data-id="b68d8b1" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Cases we cover through video calls:</div></div></div><div class="elementor-element elementor-element-cd685e9 pl-20 mb-28 elementor-widget elementor-widget-text-editor" data-id="cd685e9" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>You are working on the localhost, and there is no way to provide full access to the website to our support team.</li><li>You are facing an issue, which is difficult to explain in the tickets or chat, and it is necessary to share the screen.</li><li>You can not provide the credentials due to the policy or any other security reason, and it is better to share the screen.</li></ul></div></div></div><div class="elementor-element elementor-element-54edce4 p-style-2 elementor-widget elementor-widget-text-editor" data-id="54edce4" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>How to book a video call?</strong></div></div></div><div class="elementor-element elementor-element-e51ff99 p-style-2 elementor-widget elementor-widget-text-editor" data-id="e51ff99" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> A video call can be booked on the Crocoblock <a href="https://crocoblock.com/help-center/" target="_blank" rel="noopener">Help Center page</a>. Once you are redirected to Calendly, please pick a desired date, time and fill in the required fields to schedule a meeting with a support agent. Please note that our timezone is Kyiv, Ukraine, which can change from EET (UTC+2 winter time) to EEST (UTC+3 summer time). Before booking a Zoom call, please find your time zone equivalent here: <a href="https://time.is/compare" target="_blank" rel="noopener">Time.is</a>.</div></div></div><div class="elementor-element elementor-element-64824e0 p-style-2 elementor-widget elementor-widget-text-editor" data-id="64824e0" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>How do I know that the call is booked?</strong></div></div></div><div class="elementor-element elementor-element-263f6b9 p-style-2 elementor-widget elementor-widget-text-editor" data-id="263f6b9" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Once you book a call, the confirmation will be sent immediately to the email you provided in the booking form. If there is no notification, please check the Spam, Social, Promotions, Notifications, and other folders or check whether the email address was filled in properly.</div></div></div><div class="elementor-element elementor-element-e3baccb p-style-2 elementor-widget elementor-widget-text-editor" data-id="e3baccb" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>How many video calls can I book?</strong></div></div></div><div class="elementor-element elementor-element-a262189 p-style-2 elementor-widget elementor-widget-text-editor" data-id="a262189" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> You can book 8 (eight) Zoom calls per month (but no more than one per day) under one purchase email. Please acknowledge that once you haven’t attended the video call without notice, this call will count in, and the total number of calls will be reduced by one.</div></div></div><div class="elementor-element elementor-element-004756a p-style-2 elementor-widget elementor-widget-text-editor" data-id="004756a" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>How much time can I speak with the support agent during a video call?</strong></div></div></div><div class="elementor-element elementor-element-537d794 p-style-2 elementor-widget elementor-widget-text-editor" data-id="537d794" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Video calls’ duration is set to 20 minutes. If the issue takes longer than 20 minutes or some questions remain unanswered during the call, please create a ticket to carry on the communication with the support agent. We highly recommend preparing the questions beforehand to make the call more productive.</div></div></div><div class="elementor-element elementor-element-35a0402 mb-8 elementor-widget elementor-widget-html" data-id="35a0402" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What info should I provide for the Zoom call?</h3></div></div><div class="elementor-element elementor-element-0724587 p-style-2 elementor-widget elementor-widget-text-editor" data-id="0724587" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> To speed up the processing of the issue, please consider providing the following information in a private ticket or chat:</div></div></div><div class="elementor-element elementor-element-76fa0b5 pl-20 mb-20 elementor-widget elementor-widget-text-editor" data-id="76fa0b5" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>website’s address (URL);</li><li>login credentials (username and password);</li><li>FTP access (phpMyAdmin, cPanel, etc.);</li><li>permission to activate/deactivate your plugins and switch the theme;</li><li>a link to the page where the issue has occurred;</li><li>a detailed description of the issue and screenshots capturing the issue.</li></ul></div></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-14069d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="14069d9" data-element_type="section" id="github-requests"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-72c5655" data-id="72c5655" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-743da82 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="743da82" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-181a6ee mb-28 elementor-widget elementor-widget-html" data-id="181a6ee" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">GitHub Requests</h2></div></div><div class="elementor-element elementor-element-1e5649f mb-8 elementor-widget elementor-widget-html" data-id="1e5649f" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Do you have the roadmap? How do GitHub and bug fixes work?</h3></div></div><div class="elementor-element elementor-element-6add25b p-style-2 elementor-widget elementor-widget-text-editor" data-id="6add25b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The development team has various internal tasks agreed upon and brainstormed within the team. This is how our roadmap is built. Additionally, we allocate time for bug fixes related to WordPress and third-party updates or code defects. Working time is distributed like so: ongoing tasks take approximately 70%, and bug fixes take 30%. If the team finishes tasks and bug fixes earlier, we can add GitHub requests to the roadmap.</div></div></div><div class="elementor-element elementor-element-80c017c mb-8 elementor-widget elementor-widget-html" data-id="80c017c" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What should I do if plugin functionality is not working?</h3></div></div><div class="elementor-element elementor-element-fe27c3a p-style-2 elementor-widget elementor-widget-text-editor" data-id="fe27c3a" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> If you find some functionality is not working as expected, go to the support team and share your issue. If your request is a bug, our team will fix it as soon as possible. If this is a new feature request, feel free to <a href="https://github.com/Crocoblock/suggestions/issues/new/choose" target="_blank" rel="noopener">leave it on GitHub</a>. Our development team will have a look when we finish current development tasks and prepare everything for a new one.</div></div></div><div class="elementor-element elementor-element-cf40b3c mb-8 elementor-widget elementor-widget-html" data-id="cf40b3c" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What do GitHub labels mean?</h3></div></div><div class="elementor-element elementor-element-3be8a23 p-style-2 elementor-widget elementor-widget-text-editor" data-id="3be8a23" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Usually, our developers look through all requests and attach the appropriate label. If the request has no label or comment, that could mean it’s currently not popular, or the developer hasn’t viewed it yet. No need to ask the support team about the status of your request, as it won’t speed up the review and implementation process. The label doesn’t guarantee that a particular request is in work. Each request will be viewed and implemented in order of priority/popularity.</div></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-5303b13 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5303b13" data-element_type="section" id="affiliates"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4812543" data-id="4812543" data-element_type="column"><div class="elementor-column-wrap elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-bf3c614 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="bf3c614" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-d148b8b mb-28 elementor-widget elementor-widget-html" data-id="d148b8b" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h2 class="h5">Affiliates</h2></div></div></div></div></div></div></div></section><div class="elementor-element elementor-element-be8b519 mb-8 elementor-widget elementor-widget-html" data-id="be8b519" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How can I become an affiliate?</h3></div></div><div class="elementor-element elementor-element-51c9 p-style-2 elementor-widget elementor-widget-text-editor" data-id="51c9" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Crocoblock welcomes all new affiliates!</div></div></div><div class="elementor-element elementor-element-16fc p-style-2 elementor-widget elementor-widget-text-editor" data-id="16fc" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>Please fill in the <a href="https://account.crocoblock.com/affiliate-area/" target="_blank" rel="noopener">short form</a> to register, and you are good to go.</li><li>Sign in to your account and generate a unique referral link.</li><li>Distribute content about Crocoblock across your media platforms and refer new users via your affiliate link.</li></ul></div></div></div><div class="elementor-element elementor-element-35fc4e5 mb-8 elementor-widget elementor-widget-html" data-id="35fc4e5" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">How much can I earn with Crocoblock?</h3></div></div><div class="elementor-element elementor-element-1bda p-style-2 elementor-widget elementor-widget-text-editor" data-id="1bda" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Our affiliates <a href="https://crocoblock.com/knowledge-base/articles/affiliate-program-overview/" target="_blank">earn 50% from every unique sale</a>.</div></div></div><div class="elementor-element elementor-element-780b p-style-2 elementor-widget elementor-widget-text-editor" data-id="780b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>Important: the <a href="https://crocoblock.com/knowledge-base/articles/affiliate-program-overview/#affiliate-cookies" target="_blank">affiliate sale is only tracked</a> if your visitors proceed to the Crocoblock website via your referral link. </strong></div></div></div><div class="elementor-element elementor-element-013b768 mb-8 elementor-widget elementor-widget-html" data-id="013b768" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Where can I promote Crocoblock?</h3></div></div><div class="elementor-element elementor-element-7101 p-style-2 elementor-widget elementor-widget-text-editor" data-id="7101" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <a href="https://crocoblock.com/knowledge-base/articles/affiliate-promotion-ideas/" target="_blank" rel="noopener">Promote Crocoblock</a> via blog, YouTube, and Social media pages. Fantasy is the only limit! Embed referral links into the banner ads (you’ll find them in <span class="font-weight-bold">Account > Creatives</span>) or on the websites made with Croco.</div></div></div><div class="elementor-element elementor-element-535cebc mb-8 elementor-widget elementor-widget-html" data-id="535cebc" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Does the affiliate payout apply to the license upgrades?</h3></div></div><div class="elementor-element elementor-element-1724e61 p-style-2 elementor-widget elementor-widget-text-editor" data-id="1724e61" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> No, the affiliate payout applies only to purchases made by new Crocoblock customers.</div></div></div><div class="elementor-element elementor-element-99c0722 mb-8 elementor-widget elementor-widget-html" data-id="99c0722" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">When will I get the earned money?</h3></div></div><div class="elementor-element elementor-element-520eb0b p-style-2 elementor-widget elementor-widget-text-editor" data-id="520eb0b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <strong>The minimum amount for withdrawal is $400.</strong></div></div></div><div class="elementor-element elementor-element-1ba6 p-style-2 elementor-widget elementor-widget-text-editor" data-id="1ba6" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> According to Crocoblock policies, we offer a 30-day money-back guarantee in case the customer is not completely satisfied with the products. Consequently, the affiliate payment is processed within the first 15 business days of the month coming after the period, which covers the 30-day money-back guarantee.</div></div></div><div class="elementor-element elementor-element-ac48ae1 p-style-2 elementor-widget elementor-widget-text-editor" data-id="ac48ae1" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> <i><span style="font-weight: 400;"><strong>A quick example.</strong> Your referred customer made a purchase on November 20th. The customer’s money-back guarantee expires on December 20th. Your affiliate payout will be approved between January 1st and January 15th. This payout can be withdrawn if you have accumulated at least $400 of affiliate earnings.</span></i></div></div></div><div class="elementor-element elementor-element-5b15b75 mb-8 elementor-widget elementor-widget-html" data-id="5b15b75" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">What payment system should I use to get the money?</h3></div></div><div class="elementor-element elementor-element-1c3d p-style-2 elementor-widget elementor-widget-text-editor" data-id="1c3d" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> The affiliate payout is transferred via PayPal. You must have a valid PayPal email address assigned to your account to receive payments.</div></div></div><div class="elementor-element elementor-element-1d19d40 mb-8 elementor-widget elementor-widget-html" data-id="1d19d40" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><h3 class="h6">Where to check how much I’ve earned?</h3></div></div><div class="elementor-element elementor-element-5d83 p-style-2 elementor-widget elementor-widget-text-editor" data-id="5d83" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> You are welcome to track the earnings in your account. Head over to the <a href="https://crocoblock.com/knowledge-base/features/affiliate-account-overview/#payouts-tab" target="_blank">Affiliate Area > Payouts section</a>.</div></div></div><div class="elementor-element elementor-element-ff8c70e p-style-2 elementor-widget elementor-widget-text-editor" data-id="ff8c70e" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"> Last updated: July 11, 2023</div></div></div></div></div></div></div></div></section></div></div></div></div></article></main></div></div><footer id="colophon" class="site-footer"><div class="container"><div class="row row-32"><div class="col-md-3 col-lg-2 pt-md-32"><div data-collapse-target="collapse-footer-block-01" class="data-collapse-target d-inline-flex d-md-none align-items-center"><div class="title-icon mr-8"></div><div class="h5">Products</div></div><div class="d-none d-md-block h5">Products</div><ul 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pl-24"><li>Improve site performance;</li><li>Deliver and measure the effectiveness of ads;</li><li>Show personalized content and ads, depending on your settings.</li></ul><div>Optional (non-required) cookies enforced by such entities as Meta (formerly Facebook) and Microsoft Advertising (formerly Bing).</div><div class="d-flex flex-column flex-sm-row align-items-sm-center justify-content-between mt-32"><div></div><div class="d-flex flex-column flex-sm-row-reverse mt-32 mt-sm-0"> <a href="#" class="btn ml-sm-20 modal-cookie-close" id="accept_all_cookies"> Accept all </a> <a href="#" class="btn btn-outline mt-20 mt-sm-0 modal-cookie-close" id="accept_optional_cookies"> Accept required </a></div></div></div></div></div> <script type="text/x-template" id="desktop-menu-item-template"><li class="croco-site-desktop-menu__item" :class="{ 'is-template': isTemplate, 'is-sub-open': isSubContainerOpen, 'is-sub': isSubContainer }" v-on:mouseenter="mouseEnter" v-on:mouseleave="mouseLeave"> <a :href="itemData.url" :class="itemData.customClass ? itemData.customClass : 'croco-site-desktop-menu__item-title'" v-if="!isSubContainer">{{itemData.name}}</a> <div class="croco-site-desktop-menu__item-name" :class="itemData.customClass" v-if="isSubContainer"> <div class="croco-site-desktop-menu__template-loader" v-if="templateLoading"> <svg xmlns:svg="http://www.w3.org/2000/svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.0" width="32px" height="32px" viewBox="0 0 128 128" xml:space="preserve"><g><linearGradient id="linear-gradient"><stop offset="0%" stop-color="#ffffff" fill-opacity="0"/><stop offset="100%" stop-color="#34d7a1" fill-opacity="1"/></linearGradient><path d="M63.85 0A63.85 63.85 0 1 1 0 63.85 63.85 63.85 0 0 1 63.85 0zm.65 19.5a44 44 0 1 1-44 44 44 44 0 0 1 44-44z" fill="url(#linear-gradient)" fill-rule="evenodd"/><animateTransform attributeName="transform" type="rotate" from="0 64 64" to="360 64 64" dur="1080ms" repeatCount="indefinite"></animateTransform></g></svg> </div> <span class="croco-site-desktop-menu__item-title" v-on:mouseenter="subToggle"> {{itemData.name}} <span class="croco-site-desktop-menu__sub-marker"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.41 8.59009L12 13.1701L16.59 8.59009L18 10.0001L12 16.0001L6 10.0001L7.41 8.59009Z" fill="#000000"/> </svg> </span> </span> </div> <transition name="sub-container-animation" v-if="isSubContainer"> <div class="croco-site-desktop-menu__sub-container" ref="sub-container" v-show="isSubContainerOpen"> <div class="croco-site-desktop-menu__container container"> <ul class="croco-site-desktop-menu__sub-menu" v-if="!isTemplate"> <desktopmenuitem class="sub-item" v-for="(item, index) in itemData.children" :key="index" :item-data-object="item" :level-items-object="itemData.children" level='sub' ></desktopmenuitem> </ul> <div class="croco-site-desktop-menu__template" ref="template-content" v-if="isTemplate"> <div class="croco-site-desktop-menu__template-inner"></div> </div> </div> </div> </transition> </li></script> <script type="text/x-template" id="desktop-menu-template"><div class="croco-site-desktop-menu__instance" v-on:mouseenter="mouseEnter" v-on:mouseleave="mouseLeave"> <ul class="croco-site-desktop-menu__top-list"> <desktopmenuitem class="top-item" v-for="(item, index) in itemsTreeData" :key="index" :item-data-object="item" :level-items-object="itemsTreeData" level='top' ></desktopmenuitem> </ul> </div></script> <script type="text/x-template" id="mobile-menu-item-template"><li class="croco-site-mobile-menu__item" v-on:click="switchToSub"> <div class="croco-site-mobile-menu__item-name"> <span class="croco-site-mobile-menu__item-title" v-if="isSub">{{itemDataObject.name}}</span> <a :href="itemDataObject.url" class="croco-site-desktop-menu__item-link" :class="itemDataObject.customClass" v-if="!isSub"> {{ itemDataObject.name }} </a> </div> 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v-if="templateLoading"> <svg xmlns:svg="http://www.w3.org/2000/svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.0" width="32px" height="32px" viewBox="0 0 128 128" xml:space="preserve"><g><linearGradient id="linear-gradient"><stop offset="0%" stop-color="#ffffff" fill-opacity="0"/><stop offset="100%" stop-color="#34d7a1" fill-opacity="1"/></linearGradient><path d="M63.85 0A63.85 63.85 0 1 1 0 63.85 63.85 63.85 0 0 1 63.85 0zm.65 19.5a44 44 0 1 1-44 44 44 44 0 0 1 44-44z" fill="url(#linear-gradient)" fill-rule="evenodd"/><animateTransform attributeName="transform" type="rotate" from="0 64 64" to="360 64 64" dur="1080ms" repeatCount="indefinite"></animateTransform></g></svg> </div> <div class="croco-site-mobile-support-menu__container-inner"> </div> </div> </transition> </div></script><noscript><style>.lazyload{display:none;}</style></noscript><script data-noptimize="1">window.lazySizesConfig=window.lazySizesConfig||{};window.lazySizesConfig.loadMode=1;</script><script async data-noptimize="1" src='https://crocoblock.com/wp-content/plugins/autoptimize/classes/external/js/lazysizes.min.js?ao_version=3.1.10'></script> <script type="text/x-template" id="desktop-menu-item-template"><li class="croco-site-desktop-menu__item" :class="{ 'is-template': isTemplate, 'is-sub-open': isSubContainerOpen, 'is-sub': isSubContainer }" v-on:mouseenter="mouseEnter" v-on:mouseleave="mouseLeave"> <a :href="itemData.url" :class="itemData.customClass ? itemData.customClass : 'croco-site-desktop-menu__item-title'" v-if="!isSubContainer">{{itemData.name}}</a> <div class="croco-site-desktop-menu__item-name" :class="itemData.customClass" v-if="isSubContainer"> <div class="croco-site-desktop-menu__template-loader" v-if="templateLoading"> <svg xmlns:svg="http://www.w3.org/2000/svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.0" width="32px" height="32px" viewBox="0 0 128 128" xml:space="preserve"><g><linearGradient id="linear-gradient"><stop offset="0%" stop-color="#ffffff" fill-opacity="0"/><stop offset="100%" stop-color="#34d7a1" fill-opacity="1"/></linearGradient><path d="M63.85 0A63.85 63.85 0 1 1 0 63.85 63.85 63.85 0 0 1 63.85 0zm.65 19.5a44 44 0 1 1-44 44 44 44 0 0 1 44-44z" fill="url(#linear-gradient)" fill-rule="evenodd"/><animateTransform attributeName="transform" type="rotate" from="0 64 64" to="360 64 64" dur="1080ms" repeatCount="indefinite"></animateTransform></g></svg> </div> <span class="croco-site-desktop-menu__item-title" v-on:mouseenter="subToggle"> {{itemData.name}} <span class="croco-site-desktop-menu__sub-marker"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.41 8.59009L12 13.1701L16.59 8.59009L18 10.0001L12 16.0001L6 10.0001L7.41 8.59009Z" fill="#000000"/> </svg> </span> </span> </div> <transition name="sub-container-animation" v-if="isSubContainer"> <div class="croco-site-desktop-menu__sub-container" ref="sub-container" v-show="isSubContainerOpen"> <div class="croco-site-desktop-menu__container container"> <ul class="croco-site-desktop-menu__sub-menu" v-if="!isTemplate"> <desktopmenuitem class="sub-item" v-for="(item, index) in itemData.children" :key="index" :item-data-object="item" :level-items-object="itemData.children" level='sub' ></desktopmenuitem> </ul> <div class="croco-site-desktop-menu__template" ref="template-content" v-if="isTemplate"> <div class="croco-site-desktop-menu__template-inner"></div> </div> </div> </div> </transition> </li></script> <script type="text/x-template" id="desktop-menu-template"><div class="croco-site-desktop-menu__instance" v-on:mouseenter="mouseEnter" v-on:mouseleave="mouseLeave"> <ul class="croco-site-desktop-menu__top-list"> <desktopmenuitem class="top-item" v-for="(item, index) in itemsTreeData" :key="index" :item-data-object="item" :level-items-object="itemsTreeData" level='top' ></desktopmenuitem> </ul> </div></script> <script type="text/x-template" id="mobile-menu-item-template"><li class="croco-site-mobile-menu__item" v-on:click="switchToSub"> <div class="croco-site-mobile-menu__item-name"> <span class="croco-site-mobile-menu__item-title" v-if="isSub">{{itemDataObject.name}}</span> <a :href="itemDataObject.url" class="croco-site-desktop-menu__item-link" :class="itemDataObject.customClass" v-if="!isSub"> {{ itemDataObject.name }} </a> </div> <span class="croco-site-mobile-menu__sub-marker" v-if="isSub"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.99997 6L8.58997 7.41L13.17 12L8.58997 16.59L9.99997 18L16 12L9.99997 6Z" fill="#000000"/> </svg> </span> </li></script> <script type="text/x-template" id="mobile-menu-list-template"><div class="croco-site-mobile-menu__list" :class="{ 'is-breadcrumbs': isBreadcrumbs }"> <div class="croco-site-mobile-menu__back-button" v-if="isBack" v-on:click="goBack"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.41458 10.6673L8.86023 4.22168L10.2744 5.63589L4.91049 10.9999H22.0821V12.9999H4.7471L10.1923 18.445L8.77805 19.8592L0.999878 12.0811L2.41409 10.6668L2.41458 10.6673Z" fill="black"/> </svg> </div> <div class="croco-site-mobile-menu__breadcrumbs" v-if="isBreadcrumbs">{{ breadcrumbsPath }}</div> <ul class="croco-site-mobile-menu__list-items"> <mobilemenuitem v-for="item in childrenObject" :key="item.id" :item-data-object="item"></mobilemenuitem> </ul> </div></script> <script type="text/x-template" id="mobile-menu-template"><div class="croco-site-mobile-menu__instance"> <div class="croco-site-mobile-menu__toggle" v-on:click="menuToggle"> <svg class="croco-site-mobile-menu__toggle-icon" width="24" height="24" viewBox="0 0 24 24" fill="none" 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