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margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d107-0-2-270 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d107-0-2-270 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d107-0-2-270 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d107-0-2-270 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d113-0-2-420 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d113-0-2-420 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d113-0-2-420 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d113-0-2-420 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d113-0-2-420 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d113-0-2-420 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d119-0-2-421 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d119-0-2-421 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d119-0-2-421 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d119-0-2-421 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d119-0-2-421 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d119-0-2-421 { margin-left: -12px; margin-right: -12px; }} .smHelp-addFlex-0-2-36 { } .smHelp-addFlex-d0-0-2-37 { display: flex; align-items: center; justify-content: space-between; } .smHelp-addFlex-d1-0-2-104 { } .smHelp-addFlex-d2-0-2-162 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d3-0-2-173 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d4-0-2-183 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d5-0-2-192 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d6-0-2-234 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d7-0-2-247 { display: flex; justify-content: center; } .smHelp-addFlex-d8-0-2-268 { } .smHelp-addFlex-d9-0-2-419 { } .smHelp-mdsGridPlusItem-0-2-44 { flex-grow: 1; max-width: 100%; box-sizing: border-box; flex-basis: 0; }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-112 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-112 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-112 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-112 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-112 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-112 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-166 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-166 { }} .smHelp-mdsGridPlusItem-d36-0-2-177 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-177 { }} .smHelp-mdsGridPlusItem-d42-0-2-187 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-187 { }} .smHelp-mdsGridPlusItem-d48-0-2-196 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-196 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-196 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-196 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-196 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-196 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d54-0-2-238 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-238 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-238 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-238 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-238 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-238 { }} .smHelp-mdsGridPlusItem-d60-0-2-251 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-251 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-251 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-251 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-251 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-251 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d66-0-2-255 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-255 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-255 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d66-0-2-255 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d66-0-2-255 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d66-0-2-255 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d72-0-2-259 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d72-0-2-259 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d72-0-2-259 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d72-0-2-259 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-259 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-259 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d78-0-2-263 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-263 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-263 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-263 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-263 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-263 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d84-0-2-272 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-272 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-272 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-272 { flex: 0 0 50%; max-width: 50%; order: 1; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-272 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-272 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 2; padding-left: 12px; padding-right: 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} .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .wrenchBanner-0-2-197 { } .wrenchBannerBody-0-2-198 { } .wrenchBannerActions-0-2-199 { } .wrenchBannerIcon-0-2-200 { } .wrenchBanner-d0-0-2-201 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'MS ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d1-0-2-202 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d2-0-2-203 { padding: 16px 0 0; } .wrenchBannerIcon-d3-0-2-204 { display: flex; margin-top: 2px; } .smHelp-mdsBanner-0-2-188 { } .smHelp-mdsBanner-0-2-188 span { font-size: 18px; } .smHelp-mdsBannerWrapper-0-2-189 { } .smHelp-mdsWhitelabelBannerBorder-0-2-190 { } .smHelp-mdsWhitelabelBannerBorder-0-2-190 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-191 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { } .wrenchInput-d0-0-2-96 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'MS ゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-96:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { transition: border-color 100ms; border-color: #333E48; } .smHelp-sitewideBanner-0-2-103 a { text-decoration: underline; } .wrenchInputGroup-0-2-88 { } .wrenchInputGroup-d0-0-2-89 { width: 100%; border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-color: #D0D2D3; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-d0-0-2-89:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInputGroup-d0-0-2-89 > input, .wrenchInputGroup-d0-0-2-89 > textarea { color: #333E48; width: 100%; border: none; flex-grow: 1; } .wrenchInputGroup-d0-0-2-89:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; } .wrenchInputGroup-d0-0-2-89 > input:hover, .wrenchInputGroup-d0-0-2-89 > textarea:hover { box-shadow: none; } .wrenchInputGroupAddon-0-2-90 { } .wrenchInputGroupAddon-d0-0-2-91 { display: flex; font-size: 16px; align-self: center; margin-top: 0; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'MS ゴシック', 'MS Gothic', sans-serif; white-space: nowrap; margin-bottom: 0; -webkit-font-smoothing: antialiased; } .wrenchInputGroupAddon-d0-0-2-91 > svg { margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-91:first-child { padding-left: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child { padding-right: 4px; } .wrenchInputGroupAddon-d0-0-2-91:last-child > svg { margin-right: 8px; fill: #333E48; color: #333E48; } .wrenchInputGroupAddon-d0-0-2-91:first-child > svg { margin-left: 8px; fill: #333E48; color: #333E48; } .smHelp-breadcrumbs-0-2-113 { max-width: 1336px; margin-left: auto; margin-right: auto; padding-left: auto; margin-bottom: auto; } .smHelp-breadcrumbs-0-2-113 > div:not(:last-of-type) { display: none; }@media only screen and (min-width: 576px) { .smHelp-breadcrumbs-0-2-113 > div:not(:last-of-type) { display: flex; }} .smHelp-lastLinkText-0-2-114 { display: none; overflow: hidden; max-width: 40ch; white-space: nowrap; text-overflow: ellipsis; }@media only screen and (min-width: 576px) { .smHelp-lastLinkText-0-2-114 { display: block; }}@media only screen and (min-width: 1200px) { .smHelp-lastLinkText-0-2-114 { max-width: 100%; }} .smHelp-linksText-0-2-115 { white-space: nowrap; } .smHelp-showOnMobile-0-2-116 { display: inline; }@media only screen and (min-width: 576px) { .smHelp-showOnMobile-0-2-116 { display: none; }} .smHelp-showOnTabletsAndDesktops-0-2-117 { display: none; }@media only screen and (min-width: 576px) { .smHelp-showOnTabletsAndDesktops-0-2-117 { display: inline; }} .smHelp-chapterNav-0-2-109 { top: 192px; width: 192px; display: none; position: fixed; transition: 0.1s all ease-in-out; }@media only screen and (min-width: 576px) { .smHelp-chapterNav-0-2-109 { top: 160px; display: block; position: fixed; }}@media only screen and (min-width: 992px) { .smHelp-chapterNav-0-2-109 { top: 120px; display: block; position: fixed; }} .smHelp-chapterNavHidden-0-2-110 { opacity: 0; visibility: hidden; } .smHelp-chapterNavMobile-0-2-178 { display: block; }@media only screen and (min-width: 576px) { .smHelp-chapterNavMobile-0-2-178 { display: none; }} .smHelp-getFeedbackWidget-0-2-239 { margin-top: 24px; } .smHelp-relatedArticlesBorder-0-2-240 { width: 77px; border-top: 4px solid #1E2124; margin-top: 64px; } .smHelp-relatedArticlesHeader-0-2-241 { margin-bottom: 0; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesHeader-0-2-241 { margin-bottom: 16px; }} .smHelp-relatedArticlesCard-0-2-242 { flex-grow: 1; box-shadow: 0 6px 8px 0px rgba(51, 62, 72, .1); margin-top: 24px; min-height: 92px; } 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class="smHelp-showOnMobile-0-2-116 wrenchBox-0-2-53 wrenchBox-d8-0-2-142 wrenchSpacing-0-2-51 wrenchSpacing-d8-0-2-141"><svg class="wrenchIcons-0-2-65 wrenchIcons-d6-0-2-143" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-126 smHelp-responsiveTypography-d6-0-2-145 smHelp-linksText-0-2-115 smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d2-0-2-144" href="/en/getfeedback/channels/" target="_self">Website</a><div class="smHelp-showOnTabletsAndDesktops-0-2-117 wrenchBox-0-2-53 wrenchBox-d9-0-2-147 wrenchSpacing-0-2-51 wrenchSpacing-d9-0-2-146"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-148" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-149 smHelp-background-d0-0-2-152 smHelp-dropCap-0-2-150 smHelp-dropCap-d3-0-2-153 smHelp-paragraph-0-2-151 smHelp-paragraph-d4-0-2-154 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d0-0-2-156 smHelp-lastLinkText-0-2-114">Impact to Page Load Time</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-163" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-164 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-162"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-166 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-165"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d0-0-2-160 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d1-0-2-161 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d10-0-2-168 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-167"><div class="wrenchBox-0-2-53 wrenchBox-d11-0-2-170 wrenchSpacing-0-2-51 wrenchSpacing-d11-0-2-169"><svg class="" fill="#258060" height="16" viewBox="0 0 20 20" width="16"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#258060"></path></svg></div>GetFeedback</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-174" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-175 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-173"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-177 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-176"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d2-0-2-171 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d3-0-2-172 smHelp-articleTitle-0-2-4" id=""><h1>Impact to Page Load Time</h1></div></div></div></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-184"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-185 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-183"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-187 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-186"><p class="smHelp-background-0-2-149 smHelp-background-d5-0-2-179 smHelp-dropCap-0-2-150 smHelp-dropCap-d8-0-2-180 smHelp-paragraph-0-2-151 smHelp-paragraph-d9-0-2-181 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d3-0-2-182 ">GetFeedback resources are hosted on the <strong>Amazon Cloud (AWS) </strong>environment and your feedback button is loaded asynchronously on your website. This makes it possible to add a Web Feedback button on any website, including high traffic websites, while having little to no impact on the load time of your site.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d0-0-2-191"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-193"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-194 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-192"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-196 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-195"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d0-0-2-215"><div class="wrenchBanner-0-2-197 wrenchBanner-d0-0-2-201" role="status" tabindex="0" aria-describedby="banner6710"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d3-0-2-204"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-225" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d1-0-2-202" id="banner6710"><p class="smHelp-background-0-2-149 smHelp-background-d10-0-2-226 smHelp-dropCap-0-2-150 smHelp-dropCap-d13-0-2-227 smHelp-paragraph-0-2-151 smHelp-paragraph-d14-0-2-228 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d6-0-2-229 ">To load your feedback form as quickly as possible, please supply an optimized logo for your custom theme, if you’re using one.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-235"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-236 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-234"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-238 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-237"><p class="smHelp-background-0-2-149 smHelp-background-d15-0-2-230 smHelp-dropCap-0-2-150 smHelp-dropCap-d18-0-2-231 smHelp-paragraph-0-2-151 smHelp-paragraph-d19-0-2-232 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d9-0-2-233 ">If you’d like more technical information on our infrastructure, please <a href="/en/contact/">contact us</a>.</p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-239" ub-in-page="5de8111e93906e052b36a185"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d8-0-2-244 "><div class="smHelp-relatedArticlesBorder-0-2-240"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-157 smHelp-heading-d6-0-2-245 smHelp-headingWithLink-0-2-159 smHelp-headingSize-0-2-158 smHelp-headingSize-d7-0-2-246 smHelp-relatedArticlesHeader-0-2-241" id=""><h2>Related Articles</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-248"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-249 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-247"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-251 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-250"><div class="smHelp-relatedArticlesCard-0-2-242"><a class="smHelp-responsiveTypography-0-2-126 smHelp-responsiveTypography-d9-0-2-253 smHelp-articleLink-0-2-243 smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d3-0-2-252" href="/en/getfeedback/account/sharing-surveys/" target="_self"><span>Sharing and Transferring Surveys</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-255 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-254"><div class="smHelp-relatedArticlesCard-0-2-242"><a class="smHelp-responsiveTypography-0-2-126 smHelp-responsiveTypography-d12-0-2-257 smHelp-articleLink-0-2-243 smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d4-0-2-256" href="/en/getfeedback/salesforce/salesforce-column-error/" target="_self"><span>Error: “No such column” in Salesforce</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-259 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-258"><div class="smHelp-relatedArticlesCard-0-2-242"><a class="smHelp-responsiveTypography-0-2-126 smHelp-responsiveTypography-d15-0-2-261 smHelp-articleLink-0-2-243 smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d5-0-2-260" href="/en/getfeedback/salesforce/getting-started-getfeedback-salesforce/" target="_self"><span>Getting Started with GetFeedback for Salesforce</span></a></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-263 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-262"></div></div></div></div></div><div class="smHelp-footer-0-2-264"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-269"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-270 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-268"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-272 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-271"></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-274 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-273"><div class="smHelp-linkList-0-2-265"><p class="smHelp-background-0-2-149 smHelp-background-d20-0-2-275 smHelp-dropCap-0-2-150 smHelp-dropCap-d23-0-2-276 smHelp-paragraph-0-2-151 smHelp-paragraph-d24-0-2-277 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d12-0-2-278 smHelp-header-0-2-266">Company</p><p class="smHelp-background-0-2-149 smHelp-background-d25-0-2-281 smHelp-dropCap-0-2-150 smHelp-dropCap-d28-0-2-282 smHelp-paragraph-0-2-151 smHelp-paragraph-d29-0-2-283 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d15-0-2-284 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d6-0-2-279" target="_self" href="https://www.surveymonkey.com/">SurveyMonkey</a></p><p class="smHelp-background-0-2-149 smHelp-background-d30-0-2-287 smHelp-dropCap-0-2-150 smHelp-dropCap-d33-0-2-288 smHelp-paragraph-0-2-151 smHelp-paragraph-d34-0-2-289 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d18-0-2-290 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d7-0-2-285" target="_self" href="https://www.surveymonkey.com/about/">About Us</a></p><p class="smHelp-background-0-2-149 smHelp-background-d35-0-2-293 smHelp-dropCap-0-2-150 smHelp-dropCap-d38-0-2-294 smHelp-paragraph-0-2-151 smHelp-paragraph-d39-0-2-295 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d21-0-2-296 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d8-0-2-291" target="_self" href="https://www.surveymonkey.com/careers/">Jobs</a></p><p class="smHelp-background-0-2-149 smHelp-background-d40-0-2-299 smHelp-dropCap-0-2-150 smHelp-dropCap-d43-0-2-300 smHelp-paragraph-0-2-151 smHelp-paragraph-d44-0-2-301 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d24-0-2-302 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d9-0-2-297" target="_self" href="https://www.surveymonkey.com/curiosity/">Blog</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-304 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-303"><div class="smHelp-linkList-0-2-265"><p class="smHelp-background-0-2-149 smHelp-background-d45-0-2-305 smHelp-dropCap-0-2-150 smHelp-dropCap-d48-0-2-306 smHelp-paragraph-0-2-151 smHelp-paragraph-d49-0-2-307 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d27-0-2-308 smHelp-header-0-2-266">Help</p><p class="smHelp-background-0-2-149 smHelp-background-d50-0-2-311 smHelp-dropCap-0-2-150 smHelp-dropCap-d53-0-2-312 smHelp-paragraph-0-2-151 smHelp-paragraph-d54-0-2-313 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d30-0-2-314 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d10-0-2-309" href="/en/surveymonkey/create/" target="_self">SurveyMonkey Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d55-0-2-317 smHelp-dropCap-0-2-150 smHelp-dropCap-d58-0-2-318 smHelp-paragraph-0-2-151 smHelp-paragraph-d59-0-2-319 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d33-0-2-320 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d11-0-2-315" href="/en/getfeedback/channels/" target="_self">GetFeedback Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d60-0-2-323 smHelp-dropCap-0-2-150 smHelp-dropCap-d63-0-2-324 smHelp-paragraph-0-2-151 smHelp-paragraph-d64-0-2-325 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d36-0-2-326 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d12-0-2-321" href="/en/surveymonkey/solutions/#marketresearch" target="_self">Market Research Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d65-0-2-329 smHelp-dropCap-0-2-150 smHelp-dropCap-d68-0-2-330 smHelp-paragraph-0-2-151 smHelp-paragraph-d69-0-2-331 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d39-0-2-332 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d13-0-2-327" href="/en/surveymonkey/solutions/#audience" target="_self">SurveyMonkey Audience Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d70-0-2-335 smHelp-dropCap-0-2-150 smHelp-dropCap-d73-0-2-336 smHelp-paragraph-0-2-151 smHelp-paragraph-d74-0-2-337 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d42-0-2-338 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d14-0-2-333" href="/en/surveymonkey/solutions/surveymonkey-contribute/" target="_self">SurveyMonkey Contribute Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d75-0-2-341 smHelp-dropCap-0-2-150 smHelp-dropCap-d78-0-2-342 smHelp-paragraph-0-2-151 smHelp-paragraph-d79-0-2-343 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d45-0-2-344 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d15-0-2-339" href="/en/wufoo/build/" target="_self">Wufoo Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d80-0-2-347 smHelp-dropCap-0-2-150 smHelp-dropCap-d83-0-2-348 smHelp-paragraph-0-2-151 smHelp-paragraph-d84-0-2-349 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d48-0-2-350 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d16-0-2-345" href="/en/apply/build/" target="_self">Apply Help</a></p><p class="smHelp-background-0-2-149 smHelp-background-d85-0-2-353 smHelp-dropCap-0-2-150 smHelp-dropCap-d88-0-2-354 smHelp-paragraph-0-2-151 smHelp-paragraph-d89-0-2-355 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d51-0-2-356 "><a class=" smHelp-smLinkHover-0-2-124 smHelp-smLinkHover-d17-0-2-351" href="/en/techvalidate/overview/" target="_self">TechValidate Help</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-358 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-357"></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-360 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-359"><div class="smHelp-linkList-0-2-265"><p class="smHelp-background-0-2-149 smHelp-background-d90-0-2-361 smHelp-dropCap-0-2-150 smHelp-dropCap-d93-0-2-362 smHelp-paragraph-0-2-151 smHelp-paragraph-d94-0-2-363 smHelp-responsiveTypography-0-2-155 smHelp-responsiveTypography-d54-0-2-364 smHelp-header-0-2-266">Support</p><p class="smHelp-background-0-2-149 smHelp-background-d95-0-2-367 smHelp-dropCap-0-2-150 smHelp-dropCap-d98-0-2-368 smHelp-paragraph-0-2-151 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