Jive Documentation

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.jivesoftware.com:80/support/documentation","20120616123455","https://web.archive.org/","web","/_static/", "1339850095"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <title>Jive Documentation - Jive</title>  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="X-UA-Compatible" content="IE=9"/> <meta name="robots" content="noodp"/> <link type="application/opensearchdescription+xml" title="Jive Website" href="/web/20120616123455/http://www.jivesoftware.com/opensearch-site.xml" rel="search"/> <link type="application/opensearchdescription+xml" title="Jive Documentation" href="/web/20120616123455/http://www.jivesoftware.com/opensearch-docs.xml" rel="search"/> <link type="application/opensearchdescription+xml" title="Jive Community" href="https://web.archive.org/web/20120616123455/https://community.jivesoftware.com/opensearch.xml" rel="search"/> <link rel="alternate" type="application/rss+xml" title="Recent Posts Feed" href="https://web.archive.org/web/20120616123455/https://community.jivesoftware.com/blogs/jivetalks/feeds/posts"/> <link rel="shortcut icon" href="https://web.archive.org/web/20120616123455im_/http://files2.jivesoftware.com/images/favicon-9541.ico"/> <link rel="stylesheet" href="https://web.archive.org/web/20120616123455cs_/http://files2.jivesoftware.com/css/combined-20120612.css" type="text/css" media="screen">  <script type="text/javascript" src="https://web.archive.org/web/20120616123455js_/http://files2.jivesoftware.com/js/combined-20120612.js"></script>  <link href="https://web.archive.org/web/20120616123455cs_/http://cloud.webtype.com/css/0483d629-5a02-46a8-8d41-9ce549751a8b.css" rel="stylesheet" type="text/css"/> <meta name="keywords" content="jive documentation"/> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-73301-1']); // _gaq.push(['_setDomainName', '.jivesoftware.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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If you need technical support or immediate clarification of something you read in the docs, please <a href="https://web.archive.org/web/20120616123455/https://community.jivesoftware.com/support.jspa">contact Jive Support</a>.</p> <p>To view documentation from Jive’s past products including <a href="/web/20120616123455/http://www.jivesoftware.com/social-business/beyond/clearspace">Clearspace</a> and <a href="/web/20120616123455/http://www.jivesoftware.com/social-business/beyond/forums">Jive Forums</a>, <br/>visit our <a href="/web/20120616123455/http://www.jivesoftware.com/support/documentation-archive">documentation archive</a>.</p> </div> </div> </div> </div> </div> </div>  <nav role="navigation"><ul class="clearfix" id="nav-main"> <li id="nav-products"><span>Products</span> <ul class="subnav"> <li><a href="/web/20120616123455/http://www.jivesoftware.com/social-business/products" onclick="_gaq.push(['_trackEvent', 'SuperNav', 'Super Nav Click', 'Products Overview']);"><b>Products 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Talks Blog</a></li> <li><a href="/web/20120616123455/http://www.jivesoftware.com/resources/communities" onclick="_gaq.push(['_trackEvent', 'SuperNav', 'Super Nav Click', 'Jive Communities - About Us']);">Jive Communities</a></li> <li><a href="/web/20120616123455/http://www.jivesoftware.com/contact" onclick="_gaq.push(['_trackEvent', 'SuperNav', 'Super Nav Click', 'Contact Us']);" rel="nofollow">Contact</a></li> </ul> </li> </ul> </nav>  <div class="actions clearfix"> <div class="section"> <h4>Solution Webcast</h4> <p>Accenture, ThinkJar and Jive share advice on adding social to customer service initiatives. </p> <p><a href="/web/20120616123455/http://www.jivesoftware.com/events/webcast/register-accenture-thinkjar?utm_content=webcast-cta-footer" onclick="_gaq.push(['_trackEvent', 'CTA_Bottom', 'CTA Bottom Click', 'Solution Webcast']);">Sign up now »</a></p> </div> <div class="section"> <h4>Analyst Reports</h4> <p>Jive named a market Leader in 4 industry reports</p> <p><a href="/web/20120616123455/http://www.jivesoftware.com/resources/analyst-coverage" onclick="_gaq.push(['_trackEvent', 'CTA_Bottom', 'CTA Bottom Click', 'Analyst Reports']);">Read the reports »</a></p> </div> <div class="section last"> <h4>Resource Toolkit</h4> <p>Drive innovation, increase productivity and reduce costs with a social intranet.</p> <p><a href="/web/20120616123455/http://www.jivesoftware.com/resources/kits/get-social-intranet" onclick="_gaq.push(['_trackEvent', 'CTA_Bottom', 'CTA Bottom Click', 'Resource Toolkit']);">Get the toolkit »</a></p> </div> </div>    <footer class="wrapper-content clearfix"> <div class="footer-links clearfix"> <ul class="nav"> <li><a href="/web/20120616123455/http://www.jivesoftware.com/about" onclick="_gaq.push(['_trackEvent', 'Footer Links', 'Quick Links', 'about']);">about jive</a></li> <li><a href="/web/20120616123455/http://www.jivesoftware.com/legal/privacy-policy" rel="nofollow" onclick="_gaq.push(['_trackEvent', 'Footer Links', 'Quick 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