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SSG | Privacy Policy

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <title> SSG | Privacy Policy </title> <!--Apple device bookmarking--> <meta name="apple-mobile-web-app-capable" content="yes"> <meta name="apple-mobile-web-app-title" content="SkillsFuture Singapore"> <meta name="apple-mobile-web-app-status-bar-style" content="black-translucent"> <!--favicons--> <link rel="apple-touch-icon" sizes="180x180" href="/assets/favicon/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/assets/favicon/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/assets/favicon/favicon-16x16.png"> <link rel="manifest" href="/assets/favicon/site.webmanifest"> <link rel="mask-icon" href="/assets/favicon/safari-pinned-tab.svg" color="#5bbad5"> <link rel="shortcut icon" href="/favicon.ico"> <meta name="msapplication-TileColor" content="#da532c"> <meta name="theme-color" 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class="search-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#searchBarContainer" aria-controls="searchBarContainer" aria-expanded="false" aria-label="Toggle searchbar container" data-bs-auto-close="outside" id="searchToggler"><em class="fa-solid fa-magnifying-glass"></em></button> <button class="navbar-toggler px-0" type="button" data-bs-toggle="collapse" data-bs-target="#navbarSupportedContent" aria-controls="navbarSupportedContent" aria-expanded="false" aria-label="Toggle navigation" data-bs-auto-close="outside" id="navbarToggler"><em class="fa-solid fa-bars"></em></button> </div> <div class="collapse navbar-collapse nav-items" id="navbarSupportedContent"> <ul class="navbar-nav mb-2 mb-lg-0"> <li class="nav-item dropdown position-static mt-3 mt-lg-0"><a class="nav-link dropdown-toggle fw-bold nav-top-lvl py-3 py-lg-0" href="#" role="button" data-bs-auto-close="outside" data-bs-toggle="dropdown" aria-expanded="false">About Us <em class="fa-solid fa-chevron-down"></em></a> <ul class="dropdown-menu sub-menu"> <li> <ul class="d-flex flex-column d-lg-none pb-4 mobileSubHeadsList"></ul> </li> <li> <div class="d-none d-lg-block container desktop-menu py-4"> <p>About Us</p> <div class="d-flex"> <div class="desk-list-container"> <ul class="dSubHeads"> <li><button class="deskBtns current py-2">Who We Are</button></li> <!-- Note: Hyperlinks can be added into the 2nd level but must add this class to them: "hLink" Can refer to below commented out link as an example. --> <!-- <li><a class="hLink" href="link to the page here">Any text</a> --> <li><button class="deskBtns py-2">Newsroom</button></li> <li><button class="deskBtns py-2">Careers</button></li> </ul> </div> <div class="desk-links"> <div class="d-flex navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/aboutssg">About SkillsFuture Singapore <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/aboutskillsfuture">SkillsFuture Movement <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/annual-report">Annual Reports <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/board-members">SSG Board Members <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/consult">Public Consultation <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/termsandconditions">SSG Terms and Conditions <span></span></a> </div> </div> </div> <div class="d-flex d-none navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/newsroom">Newsroom <span></span></a> </div> </div> </div> <div class="d-flex d-none navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/careers">Careers <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/scholarships">SSG-WSG Scholarships <span></span></a> </div> </div> </div> </div> </div> </div> </li> </ul> </li> <li class="nav-item dropdown position-static"><a class="nav-link dropdown-toggle fw-bold nav-top-lvl py-3 py-lg-0" href="#" role="button" data-bs-auto-close="outside" data-bs-toggle="dropdown" aria-expanded="false">Initiatives <em class="fa-solid fa-chevron-down"></em></a> <ul class="dropdown-menu sub-menu"> <li> <ul class="d-flex flex-column d-lg-none pb-4 mobileSubHeadsList"></ul> </li> <li> <div class="d-none d-lg-block container desktop-menu py-4"> <p>Initiatives</p> <div class="d-flex"> <div class="desk-list-container"> <ul class="dSubHeads"> <li><button class="deskBtns current py-2">For Individuals (Early-Career) </button></li> <li><button class="deskBtns py-2">For Individuals (Mid-Career)</button></li> <li><button class="deskBtns py-2">For Students</button></li> <li><button class="deskBtns py-2">For Employers</button></li> <li><button class="deskBtns py-2">For Training Providers</button></li> </ul> </div> <div class="desk-links init-container"> <div class="d-flex position-static flex-wrap navLinksContainer"> <div class="row init-row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/early-career/credit">SkillsFuture Credit <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/skillsreport">Skills Demand for the Future Economy Report <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/early-career/skills-framework">Skills Frameworks <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/early-career/series">SkillsFuture Series <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/skills-training-advice.html" target="_blank">Skills &amp; Training Advisory<em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/early-career/tesa">TechSkills Accelerator (TeSA) <span></span></a> </div> </div><img class="exclude init-img" src="/images/default-source/template/midcareer.webp" loading="lazy" /> <div class="exclude init-btn"><a href="/initiatives/early-career" class="py-1 Unique">View All Initiatives </a> </div> </div> <div class="d-flex position-static flex-wrap d-none navLinksContainer"> <div class="row init-row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/level-up-programme">SkillsFuture Level-Up Programme <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/skillsreport">Skills Demand for the Future Economy Report <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/mid-career/careertransition">SkillsFuture Career Transition Programme <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/mid-career/enhancedsubsidy">SkillsFuture Mid-Career Enhanced Subsidy <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/skills-training-advice.html" target="_blank">Skills &amp; Training Advisory<em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/mid-career/series">SkillsFuture Series <span></span></a> </div> </div><img class="exclude init-img" src="/images/default-source/template/mask-group-1882a1.webp" loading="lazy" /> <div class="exclude init-btn"><a href="/initiatives/mid-career" class="py-1 Unique">View All Initiatives </a> </div> </div> <div class="d-flex position-static flex-wrap d-none navLinksContainer"> <div class="row init-row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/students/ecg">Education &amp; Career Guidance <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/students/jobs-skills">Jobs and Skills Insights <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/students/skills-framework">Skills Frameworks <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/students/workstudy">SkillsFuture Work-Study Programmes <span></span></a> </div> </div><img class="exclude init-img" src="/images/default-source/template/asset-1-2x.webp" style="max-width:280px;" loading="lazy" /> <div class="exclude init-btn"><a href="/initiatives/students" class="py-1 Unique">View All Initiatives </a> </div> </div> <div class="d-flex position-static flex-wrap d-none navLinksContainer"> <div class="row init-row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/employers/employerawards">SkillsFuture Employer Awards <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/sfec">SkillsFuture Enterprise Credit <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/employers/leadershipdevelopment">SkillsFuture Leadership Development Initiative <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://skillsfuture.gobusiness.gov.sg/support-and-programmes/skills-development-partners/" target="_blank">Skills Development Partners<em class="fa-solid fa-arrow-up-right-from-square ms-2"></em><span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/employers/workplaceskills">Workplace Skills Recognition Programme <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://skillsfuture.gobusiness.gov.sg/support-and-programmes/skillsfuture-queen-bee-networks/" target="_blank">SkillsFuture Queen Bee Networks<em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <!--div class="col-6 mb-4"> <a class="dropdown-item d-flex flex-column nav-links pt-0" href="#">Skills Development Partners (post go-live) <span></span> </a> </div--> </div><img class="exclude init-img" src="/images/default-source/template/mask-group-1882c3.webp" loading="lazy" /> <div class="exclude init-btn"><a href="/initiatives/employers" class="py-1 Unique">View All Initiatives </a> </div> </div> <div class="d-flex position-static flex-wrap d-none navLinksContainer"> <div class="row init-row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/training-providers/jobs-skills">Jobs and Skills Insights <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/training-providers/jsit">Jobs-Skills Integrators <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/initiatives/training-providers/skills-framework">Skills Frameworks <span></span></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/taeitm">Training and Adult Education Industry Transformation Map <span></span></a> </div> <!-- <div class="col-6 mb-4"><a class="dropdown-item d-flex flex-column nav-links pt-0" href="/training-measurement">Training Quality and Outcomes Measurement (TRAQOM) <span></span></a> </div> --> </div><img class="exclude init-img" src="/images/default-source/template/mask-group-1882b2.webp" loading="lazy" /> <div class="exclude init-btn"><a href="/initiatives/training-providers" class="py-1 Unique">View All Initiatives </a> </div> </div> </div> </div> </div> </li> </ul> </li> <li class="nav-item dropdown position-static"><a class="nav-link dropdown-toggle fw-bold nav-top-lvl py-3 py-lg-0" href="#" role="button" data-bs-auto-close="outside" data-bs-toggle="dropdown" aria-expanded="false">E-services <em class="fa-solid fa-chevron-down"></em></a> <ul class="dropdown-menu sub-menu"> <li> <ul class="d-flex flex-column d-lg-none pb-4 mobileSubHeadsList"></ul> </li> <li> <div class="d-none d-lg-block container desktop-menu py-4"> <p>E-services</p> <div class="d-flex"> <div class="desk-list-container"> <ul class="dSubHeads"> <li><button class="deskBtns current py-2">Individuals</button></li> <li><button class="deskBtns py-2">Employers</button></li> <li><button class="deskBtns py-2">Training Providers</button></li> </ul> </div> <div class="desk-links"> <div class="d-flex navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.myskillsfuture.gov.sg" target="_blank">MySkillsFuture <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/SkillsFuture_Credit.html" target="_blank">Check and Claim SkillsFuture Credit <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.myskillsfuture.gov.sg/content/portal/en/assessment/landing.html" target="_blank">Use Assessment Tools <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://developer.ssg-wsg.gov.sg/webapp/home" target="_blank">Developer Portal <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> </div> </div> <div class="d-flex d-none navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://skillsfuture.gobusiness.gov.sg/" target="_blank">SkillsFuture for Business <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://developer.ssg-wsg.gov.sg/webapp/home" target="_blank">Developer Portal <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.gobusiness.gov.sg/sdl-e-services/" target="_blank">Skills Development Levy <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> </div> </div> <div class="d-flex d-none navLinksContainer"> <div class="row dSubGroups"> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://www.tpgateway.gov.sg/" target="_blank">TPGateway <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> <div class="col-6 mb-4"><a class="dropdown-item d-flex align-items-center nav-links pt-0" href="https://developer.ssg-wsg.gov.sg/webapp/home" target="_blank">Developer Portal <em class="fa-solid fa-arrow-up-right-from-square ms-2"></em></a> </div> </div> </div> </div> </div> </div> </li> </ul> </li> <li class="nav-item"><a class="nav-link fw-bold py-3 py-lg-0" href="/resources">Resources</a> </li> <li class="nav-item"><a class="nav-link fw-bold py-3 py-lg-0" href="/contact">Contact Us</a> </li> </ul> </div> <div class="collapse search-con pb-4 pb-sm-1 h-auto" id="searchBarContainer"> <div class="container py-3"> <div id="searchsg-searchbar" data-client-id="b8cc503b-7740-4eff-84af-1aa12bf9879c" data-override-display-name="SkillsFuture Singapore" data-display-new="true"></div> </div> </div> </div> </div> </nav> <main> <div> <div class="container"> <nav class="bread-nav"> <ol class="breadcrumb"> <li class="breadcrumb-item icon"><a href="/">Home </a></li> <li class="breadcrumb-item icon active" aria-current="page">Privacy Policy</li> </ol> </nav> </div> </div> <section> <div class="top-banner bgPurple"> <div class="container"> <div class="row"> <div class="col-12 col-md-7 banner-content"> <h2 class="fw-bold">Privacy Policy</h2> </div> </div> </div> </div> </section> <section> <div class="container"> <div class="row"> <div class="col-12"> <h2 class="text-center mb-3">Privacy Policy</h2> <p><strong><span style="text-decoration:underline;">General</span></strong></p> <ol> <li>This is a Government Agency digital service.</li> <li>We may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our digital service. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred digital services. While this cookie can tell us when you enter our digital services and which pages you visit, it cannot read data off your hard disk.</li> <li>You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the digital service. </li> </ol> <p><strong><span style="text-decoration:underline;">Use of Data</span></strong></p> <ol start="4"> <li>If you provide us with personal data: <ol type="a"> <li>Where appropriate, we may share necessary data with other Government Agencies, so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law. </li> <li>We may share your personal data with Non-Government entities that have been authorised to carry out specific Government Agency services or which have been engaged to provide services to us. We will NOT share your personal data with other Non-Government entities without your consent except where such sharing complies with the law.</li> <li>For your convenience, we may also display to you data that you had previously supplied us or other Government Agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data.</li> </ol> <p>&nbsp;</p> </li> </ol> <p><strong><span style="text-decoration:underline;">Protection of Data</span></strong></p> <ol start="5"> <li>To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.</li> <li>This digital service may contain hyperlinks to third-party websites in respect of which data protection and privacy practices may differ from ours. We are not responsible for the contents of, and privacy practices related to, those websites and we encourage you to consult the privacy notices of those third-party websites.</li> <li>Please contact us using the <a target="_blank" href="https://service-portal.skillsfuture.gov.sg/s/feedback">Online Feedback Form</a> if you: <ol type="a"> <li>have any enquires or feedback on our data protection policies and procedures; or</li> <li>need more information on or access to data which you have provided directly to us in the past.</li> </ol> <p>&nbsp;</p> </li> </ol> <p><strong><span style="text-decoration:underline;">Definitions</span></strong></p> <ol start="8"> <li>&ldquo;Government Agency&rdquo; refers to an organ of state, government ministry or department, or statutory board.</li> <li>&ldquo;Non-Government entity&rdquo; refers to a person other than a Government Agency.</li> <li>&ldquo;personal data&rdquo; shall have the same meaning as its definition in the Personal Data Protection Act 2012.</li> </ol> <p>&nbsp;</p> </div> </div> </div> </section> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-Q08T8MHPLV"></script> <script> 聽 window.dataLayer = window.dataLayer || []; 聽 function gtag(){dataLayer.push(arguments);} 聽 gtag('js', new Date()); 聽 gtag('config', 'G-Q08T8MHPLV'); </script> <!-- Google Tag Manager --> <script> 聽聽聽聽聽聽聽 (function (w, d, s, l, i) { 聽聽聽聽聽聽聽聽聽聽聽 w[l] = w[l] || []; w[l].push({ 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 'gtm.start': 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 new Date().getTime(), event: 'gtm.js' 聽聽聽聽聽聽聽聽聽聽聽 }); var f = d.getElementsByTagName(s)[0], 聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 j = d.createElement(s), dl = l != 'dataLayer' ? 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