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avia-builder-el-no-sibling small-on-small av-inherit-size'><h3 class='av-special-heading-tag ' itemprop="headline" >Connect with your library. </h3><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div></div><div class='hr av-a1qmr-3f1a147f549afbd43ebf85e55f83b452 hr-invisible avia-builder-el-4 el_after_av_two_third el_before_av_one_half '><span class='hr-inner '><span class="hr-inner-style"></span></span></div> <div class='flex_column av-l5isbdud-d5aa29bb46c0f688d82bc2ce5b6ddac5 av_one_half avia-builder-el-5 el_after_av_hr el_before_av_one_half steam-resource-card first flex_column_div ' ><section class='av_textblock_section av-l5irzd24-f6e714b5a400e949ff9f5f61447ff249 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong><span class="TextRun Highlight SCXW30273383 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW30273383 BCX9"><a href="mailto:askus@piercecountylibrary.org">Send an email</a> </span></span></strong></p> </div></section></div><div class='flex_column av-l5irq6xw-d92ca5926c56d22c175bb938f90249bb av_one_half avia-builder-el-7 el_after_av_one_half el_before_av_one_half steam-resource-card flex_column_div ' ><section class='av_textblock_section av-l5irrsxa-0dee351b0ec0f9a9d9109719a2d561ad ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong><a href="https://pubweb.mypcls.org/get-started/ask-us/"><span class="TextRun Highlight SCXW55968935 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW55968935 BCX9">Talk to a Librarian</span></span></a><span class="TextRun Highlight SCXW55968935 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW55968935 BCX9"> </span></span></strong></p> </div></section></div><div class='flex_column av-l5is9tkr-5571eba99ede33f960e335fc587c1095 av_one_half avia-builder-el-9 el_after_av_one_half el_before_av_one_half steam-resource-card first flex_column_div column-top-margin' ><section class='av_textblock_section av-zdzij-f05f762c5b9d0a7fe4d516c8cc12d441 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong><span class="TextRun Highlight SCXW48482013 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW48482013 BCX9"><a href="https://mypcls.org/visit-the-library/">Contact 253-548-3300 or your library</a></span></span></strong></p> </div></section></div><div class='flex_column av-l5is8qh0-3965cb4e2bbb7ea681841a5950bf8f78 av_one_half avia-builder-el-11 el_after_av_one_half el_before_av_one_full steam-resource-card flex_column_div column-top-margin' ><section class='av_textblock_section av-l5irxu8x-479f5de5d3fd5a95efcfd06b2560594e ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong><a href="mailto:piercecountylibrary@piercecountylibrary.org"><span class="TextRun Highlight SCXW6919499 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW6919499 BCX9">S</span><span class="NormalTextRun SCXW6919499 BCX9">hare how the Library System is doing</span></span></a><span class="TextRun Highlight SCXW6919499 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW6919499 BCX9"> </span></span></strong></p> </div></section></div><div class='flex_column av-nge3-3fa6c8a0f1aceaafd9a5b3fa6350bac3 av_one_full avia-builder-el-13 el_after_av_one_half el_before_av_hr first flex_column_div column-top-margin' ><div class='av-special-heading av-1mngln-bc8f9d32fcd38ed886a55a7fc3306e96 av-special-heading-h2 blockquote modern-quote avia-builder-el-14 el_before_av_toggle_container avia-builder-el-first faq-main av-inherit-size'><h2 class='av-special-heading-tag ' itemprop="headline" >Frequently Asked Questions</h2><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div> <div class='togglecontainer av-lsjidef9-3011ef3698ca66af5f29feaee06c469a av-minimal-toggle avia-builder-el-15 el_after_av_heading el_before_av_textblock simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-4yp4j-836add793fc63188947255dd942fa182' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed="200" data-title="How do I place a hold or request an item?" data-title-open="" data-aria_collapsed="Click to expand: How do I place a hold or request an item?" data-aria_expanded="Click to collapse: How do I place a hold or request an item?">How do I place a hold or request an item?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">While in the online </span><span style="font-weight: 400;"><a href="https://polariscatalog.piercecountylibrary.org/polaris/default.aspx" target="_blank" rel="noopener">catalog</a>,</span><span style="font-weight: 400;"> click the button on the right side of the page. If you chose “availability by branch” you can see which library locations have this item and whether it is currently available.</span></p> <p><span style="font-weight: 400;">If an item is being used by another person you may put yourself on the hold list for the item. When the item is returned, it will be sent to the next person in line.</span></p> </div></div></div></section> <section class='av_toggle_section av-18sqwb-872d56e3b7ed2af71700b2d91ff70ea4' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed="200" data-title="How long can I keep items I check out?" data-title-open="" data-aria_collapsed="Click to expand: How long can I keep items I check out?" data-aria_expanded="Click to collapse: How long can I keep items I check out?">How long can I keep items I check out?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">Items you borrow are yours to enjoy typically for three weeks. If no one else has requested your item, you may renew your checkout for another three weeks. You may renew up to three times before you must return the item. Entertainment DVDs are available for one week.</span></p> <p><span style="font-weight: 400;">E-books and audiobooks borrowed from </span><a href="https://piercecounty.overdrive.com/" target="_blank" rel="noopener"><span style="font-weight: 400;">OverDrive</span></a><span style="font-weight: 400;"> or the Libby app are available for 7, 14 or 21 days – you choose. Items can be renewed from within OverDrive or the Libby app within three days of their expiration so long as no one else is waiting for the item.</span></p> </div></div></div></section> </div> <section class='av_textblock_section av-lsjj730l-1c11612af87575f3b5cb24552f10c494 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong><a href="https://mypcls.org/get-started/get-library-card/">Find answers to other library card and checking out items questions</a>.</strong></p> </div></section> <div class='togglecontainer av-lsjiznsv-062b27f86095257e53e4d1e05b3242ab av-minimal-toggle avia-builder-el-17 el_after_av_textblock el_before_av_toggle_container simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-12apqr-8eb0b9b3d1df19b4fe339803a9ad84a3' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed="200" data-title="What else can I do with my library card?" data-title-open="" data-aria_collapsed="Click to expand: What else can I do with my library card?" data-aria_expanded="Click to collapse: What else can I do with my library card?">What else can I do with my library card?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">Your Pierce County Library opens a world of imagination and information through more than just books. Check out these additional resources: </span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Museum Passes</a>.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Check Out Washington backpacks</a>.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="#"><span style="font-weight: 400;">Online resources</span></a> <span style="font-weight: 400;">such as Consumer Reports, Ancestry, ValueLine and more.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Newspapers and Magazines</a>.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Book Club kits</a>.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Computers, printing, scanning and faxing</a>.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;"><a href="#">Meeting and Study Rooms</a>.</span></li> </ul> </div></div></div></section> <section class='av_toggle_section av-lsjj1dpd-ce9d20953dd968f12c9da2e21f532db3' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed="200" data-title="Can I use other neighboring libraries?" data-title-open="" data-aria_collapsed="Click to expand: Can I use other neighboring libraries?" data-aria_expanded="Click to collapse: Can I use other neighboring libraries?">Can I use other neighboring libraries?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>Pierce County Library System has made reciprocal borrowing agreements with other libraries, allowing people who live in one library’s service area to check out books and other items from another library for free and vice versa. <a href="https://pubweb.mypcls.org/get-started/partner-libraries/">Find the full list of partner libraries.</a></p> </div></div></div></section> </div> <div class='togglecontainer av-ykfmz-b6ac04a49f4f68b601b4db5625d5b651 av-minimal-toggle avia-builder-el-18 el_after_av_toggle_container el_before_av_hr simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-qrnm3-6b4d80d2de57eb2b6e3971630857d0c7' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed="200" data-title="Where are the Pierce County Libraries located?" data-title-open="" data-aria_collapsed="Click to expand: Where are the Pierce County Libraries located?" data-aria_expanded="Click to collapse: Where are the Pierce County Libraries located?">Where are the Pierce County Libraries located?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">Everywhere! Find a </span><a href="https://pubweb.mypcls.org/visit-the-library/"><span style="font-weight: 400;">location</span></a><span style="font-weight: 400;"> near you and visit today.</span></p> </div></div></div></section> <section class='av_toggle_section av-l95s3-471049f8c722f5926139303da26e4f72' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed="200" data-title="When are the libraries open?" data-title-open="" data-aria_collapsed="Click to expand: When are the libraries open?" data-aria_expanded="Click to collapse: When are the libraries open?">When are the libraries open?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">Library </span><a href="https://pubweb.mypcls.org/visit-the-library/"><span style="font-weight: 400;">hours</span></a><span style="font-weight: 400;"> and all you need to know about the Pierce County Library’s locations are available on this website. </span><span style="font-weight: 400;"><a href="https://pubweb.mypcls.org/visit-the-library/">Learn more about what each location provides</a>.</span></p> </div></div></div></section> <section class='av_toggle_section av-ew91f-cb06a896b6c2c4173bf7e5798db01b80' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed="200" data-title="What are the expectations for visitors at the library?" data-title-open="" data-aria_collapsed="Click to expand: What are the expectations for visitors at the library?" data-aria_expanded="Click to collapse: What are the expectations for visitors at the library?">What are the expectations for visitors at the library?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-weight: 400;">The Pierce County Library creates inclusive, welcoming and respectful spaces and experiences for all community members. The Library supports activities and usage that is safe, non-discriminatory, and advances the varied ways customers choose to engage with the Library. Specific behaviors are required to maintain this positive and beneficial environment.</span></p> <p><span style="font-weight: 400;">Learn more about the </span><span style="font-weight: 400;"><a href="https://mypcls.org/wp-content/uploads/2023/10/Library-Rules-of-Conduct_BOT-Approved_ADA-Compliant.pdf">Library Rules of Conduct</a>.</span></p> </div></div></div></section> </div> <div class='hr av-bpboz-7e3fead8c843a14c7e6c8c776b30e9f0 hr-invisible avia-builder-el-19 el_after_av_toggle_container avia-builder-el-last '><span class='hr-inner '><span class="hr-inner-style"></span></span></div></div><div class='hr av-8i86b-4cb1e7e45a68c76d7c94c1eb79e77553 hr-invisible avia-builder-el-20 el_after_av_one_full el_before_av_one_full '><span class='hr-inner '><span class="hr-inner-style"></span></span></div> <div class='flex_column av-7egu2-0ce1191475a0d78f465ac4b5d55c019f av_one_full avia-builder-el-21 el_after_av_hr el_before_av_hr first flex_column_div ' ><section class='av_textblock_section av-l8xcjmdp-98bb9780bfbff501794e01ca4968033c ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><b><span data-contrast="auto">Executive Director</span></b><br /> <a href="mailto:director@piercecountylibrary.org"><span data-contrast="auto">Gretchen Caserotti</span></a></p> <p><a href="https://pubweb.mypcls.org/contact-us/exectutive-director/"><span data-ccp-props="{">Learn more about our Executive Director.</span></a></p> <p><strong><span class="ui-provider bgm bgn bgo bgp bgq bgr bgs bgt bgu bgv bgw bgx bgy bgz bha bhb bhc bhd bhe bhf bhg bhh bhi bhj bhk bhl bhm bhn bho bhp bhq bhr bhs bht bhu" dir="ltr">Assistant to the Executive Director | Manager, Executive Office Administration</span><br /> </strong></p> <p><strong>Designated Public Records Officer </strong></p> <p><a href="mailto:pmcbride@piercecountylibrary.org"><span data-contrast="auto">Petra McBride</span></a><br /> 253-548-3420<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Deputy Director of Public Services</span></b><br /> <span data-contrast="auto"><a href="mailto:cbehe@piercecountylibrary.org">Connie Behe</a> </span><br /> 253-548-3425<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Collection Management Director</span></b><br /> <a href="mailto:aanderson@piercecountylibrary.org"><span data-contrast="auto">Amy Anderson</span></a><br /> 253-548-3609<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Facilities & Capital Projects Director</span></b><br /> <a href="mailto:kcintron@piercecountylibrary.org"><span data-contrast="auto">Kristina Cintron</span></a><br /> 253-548-3454<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Business & Compliance Director</span></b><br /> <a href="mailto:cjo@piercecountylibrary.org"><span data-contrast="auto">Clifford Jo</span></a><br /> 253-548-3453<span data-ccp-props="{"> </span></p> <p><strong>Finance Director</strong><br /> <a href="mailto:mstimson@piercecountylibrary.org">Mary Stimson</a><br /> 253-548-3452</p> <p><b><span data-contrast="auto">Information Technology Director</span></b><br /> <a href="mailto:blee@piercecountylibrary.org">Brian Lee</a><br /> 253-548-3356<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Pierce County Library Foundation Director</span></b><br /> <a href="mailto:dcarrell@piercecountylibrary.org"><span data-contrast="auto">Dean Carrell</span></a><br /> 253-548-3456<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Marketing & Communications Director</span></b><br /> <a href="mailto:mgetchell@piercecountylibrary.org"><span data-contrast="auto">Mary Getchell</span></a><br /> 253-548-3428<span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto">Staff Experience Director</span></b><br /> <a href="mailto:cgreen@piercecountylibrary.org"><span data-contrast="auto">Chereé Green</span></a><br /> <span data-contrast="auto">253-548-3354</span><span data-ccp-props="{"> </span></p> <p><b><span data-contrast="auto"> </span></b><span data-ccp-props="{"> </span></p> <p aria-level="4"><b><i><span data-contrast="auto">Public Services Directors</span></i></b></p> <p><b><span data-contrast="auto">Customer Experience Director – Programs and Services</span></b><br /> <a href="mailto:aeckes@piercecountylibrary.org"><span data-contrast="auto">Alison Eckes</span></a><br /> 253-548-3563 <span data-ccp-props="{"> </span></p> <p><strong>Customer Experience Director – Public Operations</strong><br /> <a href="mailto:mmunn@piercecountylibrary.org" target="_blank" rel="noopener">Melissa Munn</a><br /> 253-548-3407<span data-ccp-props="{"> </span></p> </div></section> <div class='hr av-budsj-a92121bcfc479df15f9e48429234eeaf hr-invisible avia-builder-el-23 el_after_av_textblock el_before_av_textblock hide-on-mobile'><span class='hr-inner '><span class="hr-inner-style"></span></span></div> <section class='av_textblock_section av-lodgpngt-36e33eae903a286fa3166824d47bfcc0 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong>Service of Process</strong><br /> Service of process, including summons, complaints, subpoenas, court orders, discovery requests and any other formal legal process, shall be served on the Pierce County Library System Executive Director, Deputy Director, or Manager, Executive Office Administration at the Administrative Center during regular business hours.</p> <p>No other employee, representative, or other person associated with the Library System is authorized as a statutory agent to accept service of process on behalf of the Library System or Library System employees.</p> </div></section> <section class='av_textblock_section av-m2f2w6lp-9b0949c1279e0965b5d720e03cdd96fc ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><strong>Access to library services for people with disabilities: Process contact</strong></p> <p>The Pierce County Library System provides a process to ensure that if an individual believes they have been denied access to the Library’s services, programs, activities, or facilities, or has been otherwise discriminated against because of a disability, the issue can be resolved as promptly and harmoniously as possible.</p> <p>If you have an accessibility concern, <a href="mailto:cgreen@piercecountylibrary.org?subject=Accessibility%20Concern">please contact Pierce County Library Staff Experience Director Chereé Green via email</a> or at 253-548-3354 or <a href="mailto:humanresources@piercecountylibrary.org">email Staff Experience</a>. Please include: “Accessibility concern” in the subject line of the email.</p> </div></section> <section class='av_textblock_section av-99zej-3d7e5715d9b982958790f52f3f85bd67 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p><em>Pierce County Library does not accept unsolicited requests for links to information, products or services. Pierce County Library staff curates all web content.</em></p> </div></section></div><div class='hr av-bgieb-2cb3b2a47e98e0920e7e1433ad1ffc39 hr-invisible avia-builder-el-27 el_after_av_one_full avia-builder-el-last hide-on-mobile'><span class='hr-inner '><span class="hr-inner-style"></span></span></div> </div></div></main>  </div></div> <div class='container_wrap footer_color' id='footer'> <div class='container'> <div class='flex_column av_one_third first el_before_av_one_third'><section id="media_image-2" class="widget clearfix widget_media_image"><img width="300" height="110" src="https://mypcls.org/wp-content/uploads/2022/07/PCLS_LOGO_White@2x-300x110.png" class="image wp-image-62 attachment-medium size-medium" alt="Pierce County Library System logo with white lettering and a book graphic" style="max-width: 100%; height: auto;" decoding="async" srcset="https://mypcls.org/wp-content/uploads/2022/07/PCLS_LOGO_White@2x-300x110.png 300w, 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