Grievance Mechanisms for Global Supply Chains| LRQA Malaysia

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class="breadcrumbsLinkText breadcrumbsCurrent"> Grievance Mechanism </strong> </li> </ol> </nav> <img src="/static/assets/search-grey.svg" loading="eager" style="display:none;" /> <main id="content" tabindex="-1"> <section class="grid headerContentArea" > <div class="hero heroVariant2 heroAlignCentre canvas canvasNavy col-12 spacingSmall" id="Header"> <div class="image" > <picture><source srcset="/cdn-cgi/image/width=1024,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg 1024w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg 1280w,/cdn-cgi/image/width=1440,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg 1440w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg 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4320w,/cdn-cgi/image/width=5760,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg 5760w" sizes="100vw" media="(min-width : 1024px)" ><img src="/cdn-cgi/image/width=1024,format=auto/globalassets/advisory-hero-images/grid-block-images/implementation_grievance-mechanism-1604-904x1101.jpg" alt="" loading="eager" decoding="auto" fetchpriority="auto" class="heroImage" fetchpriority="auto" ></picture> </div> <div class="titleBlock"> <h1 class="heroTitle" > Grievance mechanisms for global supply chains </h1> <p class="heroSummary" > Scalable, transparent and independent grievance mechanisms </p> <ul class="heroList" > <li class="heroListItem"> <a href="/en-my/grievance-mechanism/" class="arrowLink arrowLinkBold">Make an enquiry</a> </li> </ul> </div> </div><div class="stickyCtaContainer " id="Global-Advisory+Sticky+CTA"> <button type="button" class="stickyCtaButton modalButton" data-dialog="modal1" > <span class="icon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-letter"></use> </svg> </span> <span class="text"> Make an enquiry </span> </button> <dialog id="modal1"> <div class="dialogWrap"> <button type="button" class="innerDialogButton"> <svg focusable="false" class="white"> <title>Close</title> <use href="/static/images/svg.svg#svg-close"></use> </svg> </button> <div class="dialogWrapInner"> <div class="stickyCtaDialog white"> <div class="stickyCtaDialogContent"> <h3 class="stickyCtaDialogHeader"></h3> <div class="stickyCtaDialogIframeContainer"> <iframe class="stickyCtaDialogIframe" src="https://info.lrqa.com/l/12702/2023-12-13/gnnmyl" loading="lazy" id="iFrameResizer1" style="overflow: hidden;" scrolling="no"> </iframe> </div> </div> </div> </div> </div> </dialog> </div> </section> <section class="grid stickyContentArea" > <div class="inPageNavContainer canvas canvasGrey col-12" id="On+this+page%3a"> <nav class="inPageNavWrap" aria-labelledby="inPageNavLabel"> <h2 id="inPageNavLabel" class="inPageNavLabel">On this page:</h2> <ol class="inPageNavList"> <li class="inPageNavItem"> <a class="inPageNavLink" href="#Our+approach">Implementation</a> </li> <li class="inPageNavItem"> <a class="inPageNavLink" href="#Download+guide">Download guide</a> </li> <li class="inPageNavItem"> <a class="inPageNavLink" href="#Why+partner+with+us">Why partner with us?</a> </li> <li class="inPageNavItem"> <a class="inPageNavLink" href="#Related+solutions">Related solutions</a> </li> </ol> </nav> </div> </section> <section class="grid mainContent" > <div class="textBlock col-6 canvas canvasWhite" id="Callout+Intro"> <div class="wysiwyg" > <h2><strong>Delivering a transparent</strong>, independent, and safe channel</h2> </div></div><div class="textBlock col-6 canvas canvasWhite" id="Introduction"> <div class="wysiwyg" > <p> </p> <p class="MsoNoSpacing" style="text-align: justify;"><span lang="EN-GB" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white;">Our global grievance mechanisms offer a transparent, independent, and safe channel for workers to report health, safety, social/labour, and environmental issues anytime, anywhere.</span></p> <p class="MsoNoSpacing" style="text-align: justify;"><span lang="EN-GB" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white;">Scalable from single sites to entire sectors and geographies, our model aligns with international frameworks like UNGPs and CSDDD. </span></p> <p class="MsoNoSpacing" style="text-align: justify;"><span lang="EN-GB" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white;">Individuals are supported in local language with familiar and accessible channels, staffed by trained operators who understand local contexts and are trusted by rightsholders.</span></p> <p class="MsoNoSpacing" style="text-align: justify;"><span lang="EN-GB" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white;">We identify and address issues, providing actionable information and on the ground support.</span></p> <p class="MsoNoSpacing" style="text-align: justify;"><span lang="EN-GB" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white;">Our data-driven approach enables real-time monitoring, tracking, and reporting of grievances to support risk assessment, strategy, and sustainability reporting needs. </span></p> <p style="text-align: justify;"><span lang="EN-GB" style="font-size: 11.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: SimSun; mso-fareast-theme-font: minor-fareast; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0d0d0d; background: white; mso-ansi-language: EN-GB; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA;">Grievance mechanisms help cover ‘blind spots’ that audits, SAQs and other risk monitoring tools cannot reach in real time.</span></p> </div></div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Our+approach"> <div class="wysiwyg" > <h3 style="text-align: center;"><strong>Grievance mechanisms for global supply chains approach</strong></h3> <p style="text-align: justify;"> </p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Digital+case+management"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-Bar-Chart-Increasing.png?epslanguage=en-MY" alt="chart" width="89" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Digital case management</strong></h4> <p style="text-align: center;">Our platform tracks, monitors and reports live grievance data down to site level.  </p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Multi-channel+support"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-Social-Media-Connections.png?epslanguage=en-MY" alt="multi-channel" width="90" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Multi-channel support</strong></h4> <p style="text-align: center;">By toll-free numbers, social media, instant messaging, webform, or apps.  </p> </div></div><div class="textBlock col-4 spacingSmall canvas canvasNavy" id="Live+operators"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-Support.png?epslanguage=en-MY" alt="Live operator" width="75" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Live operators</strong></h4> <p style="text-align: center;">Who are trusted by workers, gather information and support with case handling and remediation.  </p> </div></div><div class="textBlock col-4 canvas canvasNavy" id="Scalable+global+solutions"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-World.png?epslanguage=en-MY" alt="Globe" width="93" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Scalable global solutions</strong></h4> <p style="text-align: center;">Accessible in over 15 languages across commodities and geographies.  </p> </div></div><div class="textBlock col-4 canvas canvasNavy" id="Dedicated+team+of+trainers"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-People.png?epslanguage=en-MY" alt="team" width="180" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Dedicated team of trainers</strong></h4> <p style="text-align: center;">Who support building awareness and trust, as well as encouraging adoption.  </p> </div></div><div class="textBlock col-4 canvas canvasNavy" id="Specialist+support"> <div class="wysiwyg" > <h4 style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-Advisory-Icon-Recycling.png?epslanguage=en-MY" alt="mechanism" width="93" height="90" /><strong> </strong></h4> <h4 style="text-align: center;"><strong>Specialist support</strong></h4> <p style="text-align: center;">To remediate complex high-risk issues including forced labour, child labour, migrant worker rights and discrimination.  </p> </div></div><div class="promoBlock themePink promoBlockFrame col-12 canvas canvasWhite" id="Download+guide"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Implementation: Grievance Mechanisms For Global Supply Chains guide </h3> <a href="https://info.lrqa.com/grievance-mechanisms-overview" class="promoBlockLink cta" target="_blank" > Download guide </a> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg" srcset="/cdn-cgi/image/width=264,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 264w,/cdn-cgi/image/width=304,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 304w,/cdn-cgi/image/width=350,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 350w,/cdn-cgi/image/width=415,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 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792w,/cdn-cgi/image/width=830,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 830w,/cdn-cgi/image/width=904,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 904w,/cdn-cgi/image/width=912,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 912w,/cdn-cgi/image/width=1050,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/advisory-promo-images/grievance-mechanism-promo-block.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1920" height="785" /> </div> </div> </div> </div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Why+partner+with+us"> <div class="wysiwyg" > <h3 style="text-align: center;"><strong>Why partner with us?</strong></h3> <p style="text-align: center;">LRQA supports businesses to implement grievance mechanisms for global supply chains. As a trusted expert with decades of experience, we offer a confidential and independent mechanism for workers to report and remediate issues, while gathering critical data to support proactive risk management and due diligence.  </p> </div></div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Our+people"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Our people </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> We have local language speaking experts who understand local contexts and who are trained in conducting field assessments in an ethical and inclusive way. With over 25 years of experience, identifying and remediating risk is on our DNA. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg" srcset="/cdn-cgi/image/width=264,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 264w,/cdn-cgi/image/width=304,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 304w,/cdn-cgi/image/width=350,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 350w,/cdn-cgi/image/width=415,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 415w,/cdn-cgi/image/width=452,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 452w,/cdn-cgi/image/width=528,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 528w,/cdn-cgi/image/width=560,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 560w,/cdn-cgi/image/width=608,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 608w,/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 640w,/cdn-cgi/image/width=700,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 700w,/cdn-cgi/image/width=792,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 792w,/cdn-cgi/image/width=830,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 830w,/cdn-cgi/image/width=904,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 904w,/cdn-cgi/image/width=912,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 912w,/cdn-cgi/image/width=1050,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/our-people.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="A person speaking on the podium" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="8192" height="5464" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Proprietary+tools"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Proprietary tools </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Our proprietary research and analytic tools are used daily around the world to identify risks, hear from workers directly, and are tailored to industry and geography. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg" srcset="/cdn-cgi/image/width=264,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 264w,/cdn-cgi/image/width=304,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 304w,/cdn-cgi/image/width=350,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 350w,/cdn-cgi/image/width=415,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 415w,/cdn-cgi/image/width=452,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 452w,/cdn-cgi/image/width=528,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 528w,/cdn-cgi/image/width=560,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 560w,/cdn-cgi/image/width=608,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 608w,/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 640w,/cdn-cgi/image/width=700,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 700w,/cdn-cgi/image/width=792,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 792w,/cdn-cgi/image/width=830,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 830w,/cdn-cgi/image/width=904,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 904w,/cdn-cgi/image/width=912,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 912w,/cdn-cgi/image/width=1050,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/data-driven-decision-making-approved-and--actional-insights.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="7952" height="5304" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Experience"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Experience </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Our evaluation is based on decades of experience not only assessing current states, but also designing and implementing long term programmes. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg" srcset="/cdn-cgi/image/width=264,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 264w,/cdn-cgi/image/width=304,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 304w,/cdn-cgi/image/width=350,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 350w,/cdn-cgi/image/width=415,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 415w,/cdn-cgi/image/width=452,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 452w,/cdn-cgi/image/width=528,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 528w,/cdn-cgi/image/width=560,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 560w,/cdn-cgi/image/width=608,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 608w,/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 640w,/cdn-cgi/image/width=700,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 700w,/cdn-cgi/image/width=792,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 792w,/cdn-cgi/image/width=830,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 830w,/cdn-cgi/image/width=904,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 904w,/cdn-cgi/image/width=912,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 912w,/cdn-cgi/image/width=1050,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/efficient_expertise.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Colleagues having a discussion in an office room" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="6000" height="4000" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Expertise"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Expertise </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> We engage with civil society and other experts to develop appropriate methodologies, 
ensuring our due diligence tools address concerns in a sensitive and culturally appropriate manner. Providing pragmatic, resource-effective and scalable solutions. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg" srcset="/cdn-cgi/image/width=264,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 264w,/cdn-cgi/image/width=304,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 304w,/cdn-cgi/image/width=350,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 350w,/cdn-cgi/image/width=415,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 415w,/cdn-cgi/image/width=452,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 452w,/cdn-cgi/image/width=528,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 528w,/cdn-cgi/image/width=560,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 560w,/cdn-cgi/image/width=608,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 608w,/cdn-cgi/image/width=640,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 640w,/cdn-cgi/image/width=700,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 700w,/cdn-cgi/image/width=792,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 792w,/cdn-cgi/image/width=830,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 830w,/cdn-cgi/image/width=904,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 904w,/cdn-cgi/image/width=912,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 912w,/cdn-cgi/image/width=1050,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/globalassets/advisory-hero-images/why-work-with-us-images/advisory---flags.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Multiple country flags" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="645" /> </div> </div> </div> </div><div class="quickLinks col-12 spacingSmall canvas canvasNavy" id="Related+solutions"> <h2 class="quickLinksTitle" > Related solutions </h2> <p class="quickLinksSummary bodyCopyLarge" > Explore our Consulting Services portfolio and find out how we can partner with you to solve ESG challenges </p> <div class="swipeNav col-12"> <div class="swipeNavWrap"> <ul class="swipeNavList" > <li class="swipeNavListItem"> <a href="/en-my/responsible-sourcing/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Responsible Sourcing </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/human-rights-impact-assessment/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Human Rights Impact Assessment </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/double-materiality-assessment/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Double materiality </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/supply-chain-risk-assessment-and-segmentation/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Supply Chain Risk Assessment and Segmentation </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/corporate-decarbonisation-strategy/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Carbon footprint and decarbonisation strategy </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/safety-culture-ladder/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Safety Culture Ladder </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/waste-and-emissions-supply-chain-engagement/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Waste & Emissions Supply Chain Engagement </span> </a> </li> <li class="swipeNavListItem"> <a href="/en-my/sustainability-disclosure/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Climate and Sustainability Disclosure </span> </a> </li> </ul> </div> </div> </div><div class="textBlock col-12 spacingSmall canvas canvasWhite" id="Text+block+anchor+for+form"> <div class="wysiwyg" > <p><a id="request-quote"></a></p> </div></div><div class="iframeBlock col-12 canvas canvasWhite" id="Form"> <iframe class="iframeBlockFrame" src="https://info.lrqa.com/l/12702/2023-12-13/gnnmyl" height="1800" loading="lazy" id="222343" scrolling="no"></iframe> </div> </section> <section class="grid bottomContent" > <div class="carouselBlock canvas canvasNavy col-12" id="Dynamic+Articles+list-Services"> <h2 class="carouselBlockHeading" > <strong>INSIGHTS</strong> </h2> <div class="carousel"> <div class="carouselContent"> <ul class="carouselContentList"> <li> <div class="imageTextWrap themePink"> <div class="imageText"> <h3 class="imageTextTitle"> COP29: Effective ways to decarbonise supply chains </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg" srcset="/cdn-cgi/image/width=210,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 210w,/cdn-cgi/image/width=280,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 280w,/cdn-cgi/image/width=324,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 324w,/cdn-cgi/image/width=335,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 335w,/cdn-cgi/image/width=420,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 420w,/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 432w,/cdn-cgi/image/width=526,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 526w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 560w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 560w,/cdn-cgi/image/width=606,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 606w,/cdn-cgi/image/width=630,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 630w,/cdn-cgi/image/width=648,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 648w,/cdn-cgi/image/width=670,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 670w,/cdn-cgi/image/width=776,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 776w,/cdn-cgi/image/width=840,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 840w,/cdn-cgi/image/width=864,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 864w,/cdn-cgi/image/width=972,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 972w,/cdn-cgi/image/width=1005,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1005w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1052w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1052w,/cdn-cgi/image/width=1164,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1164w,/cdn-cgi/image/width=1212,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1212w,/cdn-cgi/image/width=1296,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1296w,/cdn-cgi/image/width=1578,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1578w,/cdn-cgi/image/width=1818,format=auto/siteassets/lrqa/articles/cop29-effective-ways-to-decarbonise-supply-chains.jpg 1818w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="1024" height="669" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Article </p> <p class="imageTextSummary"> As the global community moves closer to 2050 climate targets, the decarbonisation of supply chains is emerging as... </p> <a href="/en-my/insights/articles/cop29-effective-ways-to-decarbonise-supply-chains/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themePink"> <div class="imageText"> <h3 class="imageTextTitle"> It’s time to work on transition plans to achieve... </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=1024,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg" srcset="/cdn-cgi/image/width=1024,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 1024w,/cdn-cgi/image/width=1280,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 1280w,/cdn-cgi/image/width=1440,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 1440w,/cdn-cgi/image/width=1920,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 1920w,/cdn-cgi/image/width=2048,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 2048w,/cdn-cgi/image/width=2560,format=auto/contentassets/fa4c2b9db1234641860eccf8d8c4bc9b/medium-gettyimages-1791838265.jpg 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srcset="/cdn-cgi/image/width=1024,format=auto/globalassets/_shared-images/1920-x-0540-c07.02-article-attributes-article-hero-image/business-assurance/climate-change/esg-new2-1920-x540.jpg 1024w,/cdn-cgi/image/width=1280,format=auto/globalassets/_shared-images/1920-x-0540-c07.02-article-attributes-article-hero-image/business-assurance/climate-change/esg-new2-1920-x540.jpg 1280w,/cdn-cgi/image/width=1440,format=auto/globalassets/_shared-images/1920-x-0540-c07.02-article-attributes-article-hero-image/business-assurance/climate-change/esg-new2-1920-x540.jpg 1440w,/cdn-cgi/image/width=1920,format=auto/globalassets/_shared-images/1920-x-0540-c07.02-article-attributes-article-hero-image/business-assurance/climate-change/esg-new2-1920-x540.jpg 1920w,/cdn-cgi/image/width=2048,format=auto/globalassets/_shared-images/1920-x-0540-c07.02-article-attributes-article-hero-image/business-assurance/climate-change/esg-new2-1920-x540.jpg 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width="3000" height="2018" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Article </p> <p class="imageTextSummary"> Boost brand reputation and manage risk with LRQA’s grievance mechanisms, ensuring ethical practices, transparency, and trust across supply... </p> <a href="/en-my/insights/articles/enhancing-reputation-and-proactive-risk-management-leveraging-grievance-mechanisms-for-sustainable-business-practices/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themePink"> <div class="imageText"> <h3 class="imageTextTitle"> Reflection on COP 16 and its significance for companies </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=1024,format=auto/globalassets/_shared-images/0532-x-0421-t5.1-news-individualt6.1-article-individualt9-case-study-page-promo-desktop-image/business-assurance/environment/532x421_lrqa_sust_cop28_adobestock_291040627.jpg" 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3072w,/cdn-cgi/image/width=3840,format=auto/globalassets/_shared-images/0532-x-0421-t5.1-news-individualt6.1-article-individualt9-case-study-page-promo-desktop-image/business-assurance/environment/532x421_lrqa_sust_cop28_adobestock_291040627.jpg 3840w,/cdn-cgi/image/width=4320,format=auto/globalassets/_shared-images/0532-x-0421-t5.1-news-individualt6.1-article-individualt9-case-study-page-promo-desktop-image/business-assurance/environment/532x421_lrqa_sust_cop28_adobestock_291040627.jpg 4320w,/cdn-cgi/image/width=5760,format=auto/globalassets/_shared-images/0532-x-0421-t5.1-news-individualt6.1-article-individualt9-case-study-page-promo-desktop-image/business-assurance/environment/532x421_lrqa_sust_cop28_adobestock_291040627.jpg 5760w" alt="COP_28_ESG_environment_532_421" loading="lazy" decoding="auto" fetchpriority="auto" width="532" height="421" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Article </p> <p class="imageTextSummary"> The 16th Conference on the 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1920w,/cdn-cgi/image/width=2048,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 2048w,/cdn-cgi/image/width=2560,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 2560w,/cdn-cgi/image/width=2880,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 2880w,/cdn-cgi/image/width=3072,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 3072w,/cdn-cgi/image/width=3840,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 3840w,/cdn-cgi/image/width=4320,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 4320w,/cdn-cgi/image/width=5760,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/cyber-security/iso-42001-ai-management-system-header.png 5760w" alt="Close-up of a woman's face wearing glasses" loading="lazy" decoding="auto" fetchpriority="auto" width="800" height="292" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Article </p> <p class="imageTextSummary"> Emirates Health Services becomes the first to achieve ISO 42001 AI Management System certification with LRQA, emphasizing AI... </p> <a href="/en-my/latest-news/ehs-achieves-iso-42001-certification-with-lrqa/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themePink"> <div class="imageText"> <h3 class="imageTextTitle"> Quality perspectives: tackling a new era of aerospace risk </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=1024,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg" srcset="/cdn-cgi/image/width=1024,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 1024w,/cdn-cgi/image/width=1280,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 1280w,/cdn-cgi/image/width=1440,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 1440w,/cdn-cgi/image/width=1920,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 1920w,/cdn-cgi/image/width=2048,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 2048w,/cdn-cgi/image/width=2560,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 2560w,/cdn-cgi/image/width=2880,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 2880w,/cdn-cgi/image/width=3072,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 3072w,/cdn-cgi/image/width=3840,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 3840w,/cdn-cgi/image/width=4320,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 4320w,/cdn-cgi/image/width=5760,format=auto/contentassets/d7f20a5337ab47eeb6c087d8aaa2cc91/new-risk-era.jpg 5760w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="2560" height="1706" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Article </p> <p class="imageTextSummary"> Businesses in the aerospace sector face complex and rapidly evolving risks. 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Grievance Mechanisms for Global Supply Chains| LRQA Malaysia