CINXE.COM

Cisco Product Takeback and Reuse - Cisco

<!DOCTYPE html> <html xmlns:fb="//www.facebook.com/2008/fbml" xmlns:og="//opengraphprotocol.org/schema/" lang="en" xml:lang="en" class="no-touch no-js"> <head> <meta charset="utf-8"> <meta name="HandheldFriendly" content="True" /> <meta name="MobileOptimized" content="320" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="rei" content="3/2/2022 10.39am est" /> <script tyle="text/javascript" src="/content/dam/cdc/j/cdcrSwitch.js"></script> <script type="text/javascript"> if (typeof cdc === "undefined"){ cdc = {}; } cdc.localizedLang="en/us"; if (window.cdcext === undefined) { window.cdcext = {}; } cdcext.customEnvironment = "prod"; if (window.cdclocale === undefined) { window.cdclocale = {}; } cdclocale.locale = cdc.localizedLang=="en/us"?"en_us":cdc.localizedLang; </script> <script src="/c/dam/cdc/t/ctm-core.js"></script> <script> window['adrum-start-time'] = new Date().getTime(); window.environ = "prod" ; </script> <script> if (window.cpe === undefined) { window.cpe = {}; } cpe.accountName = "prod"; cpe.config = ["cinf","dsc","pps"]; cpe.hideMethod = "elements"; window.targetGlobalSettings = JSON.parse('{\x22timeout\x22:4000}'); window.targetPageParamsAll = () => JSON.parse('{\x22entity\x22:\x22{\\\x22id\\\x22:\\\x221584133276421101\\\x22,\\\x22categoryId\\\x22:\\\x22\\\x22}\x22}'); const bullseyeLibrary = `/etc.clientlibs/cisco-cdc/clientlibs/clientlib-external/resources/external/bullseye.js`; import(bullseyeLibrary); </script> <script src="/etc.clientlibs/cisco-cdc/clientlibs/clientlib-external/resources/regional-mbox/regional-mbox.js"></script> <title>Cisco Product Takeback and Reuse - Cisco</title> <meta http-equiv="Content-type" content="text/html;charset=UTF-8" /> <meta name="description" content="Cisco’s takeback and reuse program enables you to return your end-of-use equipment for free, via a simple, secure and sustainable process." /> <meta name="title" content="Cisco Product Takeback and Reuse" /> <meta name="templateName" content="marketing" /> <meta property="fb:app_id" content="156494687694418" /> <meta name="ioContentSource" content="WEM" /> <meta name="contentType" content="cisco.com#US#preSales" /> <meta name="locale" content="US" /> <meta name="language" content="en" /> <meta name="country" content="US" /> <meta name="CCID_Page" content="cc001784" /> <meta name="date" content="Mon Apr 15 09:11:21 PDT 2024" /> <meta name="targetingParameter" content="Cisco takeback and reuse,Cisco takeback and recycle,Cisco product takeback,Cisco buyback,Cisco buy back,Recycle Cisco Equipment,Cisco recycle,Cisco recycle program,Cisco equipment buyback,Cisco product buyback,Cisco end-of-use product,Circular Consumption,Circular Economy,Cisco Refresh,Cisco Refurbish" /> <meta name="accessLevel" content="Customer" /> <meta name="accessLevel" content="Guest" /> <meta name="accessLevel" content="Partner" /> <meta name="entitlementExpression" content="contains( &quot;0,1,2,3,4,7&quot; , $profileField[3] )" /> <meta property="og:site_name" content="Cisco" /> <meta property="og:type" content="website" /> <meta property="og:title" content="Cisco Product Takeback and Reuse" /> <meta property="og:description" content="Cisco’s takeback and reuse program enables you to return your end-of-use equipment for free, via a simple, secure and sustainable process." /> <meta property="og:image" content="https://www.cisco.com/c/dam/assets/swa/img/anchor-marquee/takeback-and-reuse-lp-marque-1600x480.jpg" /> <meta property="og:url" content="https://www.cisco.com/c/en/us/about/takeback-and-reuse.html" /> <link rel="canonical" href="https://www.cisco.com/c/en/us/about/takeback-and-reuse.html"/> <link rel="alternate" hreflang="x-default" href="https://www.cisco.com/c/en/us/about/takeback-and-reuse.html"/> <link rel="alternate" hreflang="ja-jp" href="https://www.cisco.com/c/ja_jp/about/takeback-and-reuse.html"/> <link rel="alternate" hreflang="en-us" href="https://www.cisco.com/c/en/us/about/takeback-and-reuse.html"/> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite.min.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/jquery.min.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/shared.min.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/underscore.min.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/personalization/kernel.min.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/personalization/kernel.min.js"></script> <script type="text/javascript"> $CQ(function() { CQ_Analytics.SegmentMgr.loadSegments("\/etc\/segmentation"); CQ_Analytics.ClientContextUtils.init("\/c\/dnc\/etc\/clientcontext\/default", "\/content\/en\/us\/about\/takeback\u002Dand\u002Dreuse"); }); </script> <link rel="stylesheet" href="/etc/designs/cdc/clientlibs/responsive/css/cisco-sans.min.css" type="text/css"> <script src="/etc/designs/cdc/clientlibs/responsive/js/foundation.min.js"></script> <link rel="stylesheet" href="/etc/designs/cdc/clientlibs/responsive/css/responsive.min.css" type="text/css"> <script> sessionStorage.setItem("logOutIntermediateMessage", 'You are being logged out.'); </script> <!-- Custom JSON LD For Products Type --> <script type="application/ld+json"> [ { "@context": "http://www.schema.org", "@type": "WebPage", "name": "Cisco Product Takeback and Reuse", "url": "https://www.cisco.com/c/en/us/about/takeback-and-reuse.html", "description": "Cisco’s takeback and reuse program enables you to return your end-of-use equipment for free, via a simple, secure and sustainable process.", "publisher": { "@type": "Corporation", "name": "Cisco" } }] </script> <!-- End Custom JSON LD For Products Type --> <!-- Video JSON LD --> <!-- End Video JSON LD --> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="GKZXC-NS3SU-A7VFH-HKBHM-U7LKH",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"GKZXC-NS3SU-A7VFH-HKBHM-U7LKH";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbeqx2cugez2hgshq-f-3277e6251-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"61004","ak.ai":parseInt("271834",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"5c908b8","ak.r":50230,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":33588,"ak.gh":"23.39.162.18","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1732719759","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==4uutqw2hjglO6Knoic5AFNIDZIwCjE4dDNGj9dsaznSyN1dNtlzBb1yYU9xxtAn7Yz0fhMb2izzWFppnK2Dq63OVXdofR7qT4QrR+QNc/lkkCIS8eJ4+GBCJAKR7oCV2HBqAdaVuyfnY2x9yvyK5FyaGZxajHe/fABzefpH6uzrgJXrpQCbkjJnMSFzLN02wplVl0l4+EoPXLenwRnletzWn7aiVB5jIDoSDLRwsKauf7u00DmD3IYGKzsb3gZjQo8qmr/TrP4DRs3sBzJecOjOCucBAu/OJl7PYK3i+rSEZz0G5G3VfzP5OICZAUJ+K8LcIm9RIYMRJKnNQ+wrctMeHxrse3AGF0LgQKJtLYQCud7qsu/4/IQBdyNXn6dm/6CzWVbm0yZL6Pc/RFaQD39weLsrfK+T6Mgpu+4Ajmf8=","ak.pv":"517","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body id="wcq" class="fw-res cdc-transform"> <div id="fw-skiplinks"> <ul class="container"> <li><a id="skiplink-content" href="#fw-content">Skip to content</a></li> <li><a id="skiplink-search" href="#">Skip to search</a></li> <li><a id="skiplink-footer" href="#fw-footer-v2" class="last">Skip to footer</a></li> </ul> </div> <script type="module" src="/site/web-components/us/en/cdc-header.js"></script> <cdc-header></cdc-header> <nav class="fw-c-header__seo-links" aria-hidden="true" style="display:none"> <ul> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/index.html">Cisco.com Worldwide</a></li> <li><a tabindex="-1" href="/c/en/us/products/index.html">Products and Services</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/solutions/index.html">Solutions</a></li> <li><a tabindex="-1" href="/c/en/us/support/index.html">Support</a></li> <li><a tabindex="-1" href="/c/en/us/training-events.html">Learn</a></li> <li><a tabindex="-1" href="//www.cisco.com/c/en/us/about/sitemap.html">Explore Cisco</a></li> <li><a tabindex="-1" href="/c/en/us/buy.html">How to Buy</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/index.html?dtid=odicdc001129">Partners Home</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/cisco-partner-program/index.html?ccid=cc000864&dtid=odiprc001129">Partner Program</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/support-help/index.html">Support</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/tools/index.html?dtid=odiprc001129">Tools</a></li> <li><a tabindex="-1" href="https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/pf/index.jsp#/">Find a Cisco Partner</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/connect-with-a-partner/index.html?ccid=cc000864&dtid=odiprc001129">Meet our Partners</a></li> <li><a tabindex="-1" href="https://www.cisco.com/site/us/en/partners/index.html?dtid=odicdc001129">Become a Cisco Partner</a></li> </ul> </nav> <div id="fw-content" class="container grid" data-owner="ID"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/section/clientLib.min.css" type="text/css"> <section class="dmc-section targetable hidden" id="section-context-banner" data-config-metrics-group="Section" data-config-metrics-title="section-context-banner" data-version="DM:components/section/section-container:V1.1.1"> </section> <section class="dmc-section targetable spinner" id="section-anchor-marquee" data-config-metrics-group="Section" data-config-metrics-title="section-anchor-marquee" data-version="DM:components/section/section-container:V1.1.1"> <div class="spinner-box"> <div class="spinner-wheel"></div> </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/text/base-v2.min.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/libs/base.min.css" type="text/css"> <script src="/etc/designs/cdc/dmr/libs/base.min.js"></script> <link rel="stylesheet" href="/etc/designs/cdc/dmr/anchor-marquee/clientLib-v2.min.css" type="text/css"> <div class="dm0 dmc-mq compact var-1 nopd-thm thml-0" data-config-metrics-group="Anchor Marquee" data-config-metrics-title="The Cisco Takeback and Reuse Program" data-version="DM:components/anchor-marquee/anchor-marquee-v2:V1.7.3" data-target-cnt="false"> <div class="frame"> <div class="dm-img focal-C" alt="Cisco product in shipping box"> <picture> <source srcset="/content/dam/assets/swa/img/anchor-marquee/takeback-and-reuse-lp-marque-1600x480.jpg" media="(min-width:1280px)"> <source srcset="/content/dam/assets/swa/img/anchor-marquee/takeback-and-reuse-lp-marque-1280x480.jpg" media="(min-width:768px)"> <source srcset="/content/dam/assets/swa/img/anchor-marquee/takeback-and-reuse-lp-marque-768x472.jpg"> </picture> <noscript><img src="/c/dam/assets/swa/img/anchor-marquee/takeback-and-reuse-lp-marque-1600x480.jpg" alt="Cisco product in shipping box"></noscript> </div> <div class="inset"> <nav id="fw-breadcrumb" class="data-based user-driven-nav" aria-label="breadcrumbs" data-owner="ID"> <ul itemscope itemtype="//schema.org/BreadcrumbList"> <li aria-hidden="true"><a href='#' class="skip"><span></span></a></li> <li itemprop='itemListElement' itemscope itemtype='//schema.org/ListItem'><a itemprop='item' href='/c/en/us/about.html'><span itemprop='name'>About Cisco</span><meta itemprop='position' content='1' /></a><span class='caret'></span></li> </ul> </nav> <script> if (window.cdc === undefined) { window.cdc = {}; } if (cdc.breadcrumb === undefined) { cdc.breadcrumb = (function () { let clone = document.querySelector('#fw-breadcrumb').cloneNode(true); let appendClone = function () { let hasBreadcrumb = document.querySelector('#fw-breadcrumb') !== null, firstMarquee = document.querySelectorAll('.dmc-mq')[0]; if (!hasBreadcrumb && firstMarquee !== undefined) { firstMarquee.querySelector('.frame .inset').insertBefore(this.clone, firstMarquee.querySelector('.frame .inset').firstElementChild); } }; return { clone: clone, appendClone: appendClone } }()); } //DE380224 var anchorChild = document.getElementsByTagName("a"); for(var i=0; i<anchorChild.length; i++){ if(anchorChild[i].getAttribute("itemprop")=="item") { if ( anchorChild[i].href.includes("%3Clocale%3E") ){ let anchorChildHREF = anchorChild[i].href; let docLocale = document.querySelector('meta[name="locale"]').getAttribute('content'); let docLanguage = document.querySelector('meta[name="language"]').getAttribute('content'); var docSeparator; if ((docLocale.toLowerCase() == "us") && (docLanguage.toLowerCase() == "en")) { docSeparator="/"; } else { docSeparator="_"; } let anchorURLReplace = docLanguage.toLowerCase() + docSeparator + docLocale.toLowerCase(); anchorChildHREF = anchorChildHREF.replace("%3Clocale%3E", anchorURLReplace); anchorChild[i].setAttribute('href', anchorChildHREF); } } } </script> <div class="text pml w70p dsk tab mob"> <h1 class = "pri-0" data-short-title="The Cisco Takeback and Reuse Program">The Cisco Takeback and Reuse Program</h1> <p >Simple. Secure. Sustainable.</p> <ul class="ctas"> <li> <div class="lightbox-link" data-lightbox-id="lightbox-anchor"> <a class="cta pri0 icon play" href="javascript:void(0);" role="button" data-config-metrics-item="Watch video (1:13)">Watch video (1:13)</a> </div> </li> </ul> </div> </div> </div> </div> <div style="clear:both;float:none"></div> </section> <!-- DM:components/layouts/category-atl:V1.0.0 --> <!-- DM:components/layouts/category-atl:V1.0.0 --> <script src="/etc/designs/cdc/dmr/libs/u.min.js"></script> <link rel="stylesheet" href="/etc/designs/cdc/dmr/stickynav/clientLib-v2.min.css"><script src="/etc/designs/cdc/dmr/libs/a11y/a11y-menu.min.js" defer></script><script src="/etc/designs/cdc/dmr/stickynav/clientLib-v2.min.js" defer></script> <!-- DM:components/stickynav/stickynav:V3.1.1 --> <div class="row full blowout stickynav" > <div class="col full"> <div class="row full"> <div class="col full"> <div class="dm0 dmc-inpage-nav"> <nav role="navigation" aria-label="InPage" class="nav-container" data-config-metrics-group="Navigation, Sticky"> </nav> <div class="mboxDefault"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/letushelp/clientLib-v2.min.css" type="text/css"> <!-- DM:components/letushelp/letushelp-eot:V4.1.4 --> <div class="dm0 dmc-letushelp-eot " data-config-metrics-group="sm_luh" data-config-metrics-title="sticky nav"> <h3>Contact Cisco</h3> <ul class="no-bullets" > <li class="c2c-no-margin"> <script> var cocoaBotTranslateObject={"Cisco_Proactive_Chat_Intro":"Welcome to Cisco!","Cisco_Chat_Now":"Chat with Sales","Cisco_Proactive_Chat_Content":"How can I help you?","Cisco_Proactive_Chat_Decline_Title":"Decline the chat invitation","Cisco_Proactive_Chat_Metrics_Group":"pop up chat","Cisco_Proactive_Chat_Decline":"No Thanks","Cisco_Proactive_Chat_Intro_Title":"Cisco:","Cisco_Proactive_Chat_Accept_Metrics_Item":"accept the chat invitation","Cisco_Proactive_Chat_Decline_Metrics_Item":"decline the chat invitation","Cisco_Proactive_Chat_Title":"Chat live with a Cisco representative","Cisco_Proactive_Chat_Accept_Title":"Accept the chat invitation","Cisco_Proactive_Chat_Accept":"Chat Now"}; </script> <script type="text/javascript" src="/c/dam/cdc/j/chatbot/chatbot.js"></script> <div class="ancr"> <div id="nhbtn" data-metrics-title="right rail" class="c2c-component"> </div> </div> </li> <li class="lnk1"> <div class="ancr"> <a href="https://www.cisco.com/site/us/en/about/contact-cisco/index.html?linkclickid=luh-contactus">Get a call from Sales</a> </div> </li> <li class="sub-title"> <h5>Call Sales:</h5> </li> <li class="luh-num"> <a href="tel:18005536387"> 1-800-553-6387 </a> </li> <li class="time-locale">US/CAN | 5am-5pm PT</li> <li class="lastlnk1"> <div class="ancr"> <a href="//www.cisco.com/c/en/us/support/index.html">Product / Technical Support</a> </div> </li> <li class="lastlnk2"> <div class="ancr"> <a href="https://www.cisco.com/site/us/en/learn/training-certifications/index.html">Training & Certification</a> </div> </li> </ul> </div> </div> <script type="text/javascript"> mboxCreate('us_luhsn'); </script> </div> </div> </div> </div> </div> <div class="stickynav-spacer"></div> <div id='lightbox-anchor' class='dmc-lb video' style='display:none'data-ltbox-type='video' role='dialog' aria-modal='true' aria-hidden='true' aria-labelledby='lb_title' aria-describedby='lb_desc' data-ltbox-title='' data-ltbox-description='' data-ltbox-content='6149742914001' data-ltbox-version = 'v2' data-config-metrics-group='Lightbox' data-config-metrics-title='' data-ltbox-style='normal' data-ltbox-component-id='lightboxanchor' data-ltbox-player-type-id = 'NJgI8K0ie' data-ltbox-account-id = '1384193102001' data-ltbox-interactivity = 'interactivityenable' data-ltbox-interactivity-override-id = '' > </div> <div id='lightbox-send' class='dmc-lb video' style='display:none'data-ltbox-type='video' role='dialog' aria-modal='true' aria-hidden='true' aria-labelledby='lb_title' aria-describedby='lb_desc' data-ltbox-title='' data-ltbox-description='' data-ltbox-content='6307158537112' data-ltbox-version = 'v2' data-config-metrics-group='Lightbox' data-config-metrics-title='' data-ltbox-style='normal' data-ltbox-component-id='lightbox-send-it' data-ltbox-player-type-id = 'NJgI8K0ie' data-ltbox-account-id = '1384193102001' data-ltbox-interactivity = 'interactivityenable' data-ltbox-interactivity-override-id = '' > </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/blade/clientLib-v2.min.css" type="text/css"> <!-- DM:components/blade/blade:V2.2.0 --> <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-2" data-stickynav-title="Our Approach" data-deeplink-name="our-approach" id="our-approach" data-config-metrics-group="Blade" data-config-metrics-title="Environmentally sound. Zero cost."> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Environmentally sound. Zero cost.</h2> </div> <div class="blade-description" > <p>The Cisco Takeback and Reuse Program lets Cisco equipment owners return hardware that has reached end-of-use, at no cost. This includes equipment branded by companies acquired by Cisco.</p> </div> </div> </div> </div> <div class="row full "> <div class="col full"> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div> <!-- DM:components/blade/blade:V2.2.0 --> <div class="dm0 dmc-bld compact header-center description-center cta-center " data-stickynav-title="Get Started" data-deeplink-name="get-started" id="get-started" data-config-metrics-group="Blade" data-config-metrics-title="Ready to get started?"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Ready to get started?</h2> </div> </div> </div> </div> <div class="row full "> <div class="col full"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/spotlight/clientLib-v2.min.css" type="text/css"> <div class="dm0 dm-cmcl dmc-sl var-5 c-top graphic-C " data-config-metrics-group="Spotlight" data-config-metrics-title="Cisco Returns Program" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/image/image-v2/clientLib.min.css" type="text/css"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy_1664369816.img.png/1697820871713.png" title="Cisco Returns Program" alt="Cisco Returns Program" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy_1664369816.img.png/1697820871713.png" title="Cisco Returns Program" alt="Cisco Returns Program"></noscript> </div> </div> <div class="cnt"> <h4><a href="https://www.cisco-global-returns.com/crp/gct/" data-config-metrics-item="Cisco Returns Program">Cisco Returns Program</a></h4> <div class="rte-txt"> <p>Available in 100+ countries globally. If your equipment can be powered on, submit your return request through our web platform and schedule pickup. Enter serial numbers or product IDs to get end-to-end visibility of your return.</p> </div> <ul class="ctas"><li><a class="cta text" href="/c/dam/en_us/about/takeback-and-reuse/cisco-returns-program-step-by-step-guide.pdf" data-config-metrics-item="Read the step-by-step guide">Read the step-by-step guide</a></li><li><a class="cta text" href="/c/en/us/about/takeback-and-reuse/exporter-of-record.html" data-config-metrics-item="Determine the exporter of record">Determine the exporter of record</a></li></ul> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-5 c-top graphic-C " data-config-metrics-group="Spotlight" data-config-metrics-title="Send IT Back mobile app" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy.img.png/1668070657841.png" title="Send IT Back mobile app" alt="Send IT Back mobile app" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy.img.png/1668070657841.png" title="Send IT Back mobile app" alt="Send IT Back mobile app"></noscript> </div> </div> <div class="cnt"> <h4>Send IT Back mobile app</h4> <div class="rte-txt"> <p>Available in the United States, United Kingdom, and all European Union countries. If your equipment can be powered on, use our&nbsp;<a href="https://apps.apple.com/us/app/send-it-back/id1140287915" title="https://apps.apple.com/us/app/send-it-back/id1140287915">iOS</a>&nbsp;or&nbsp;<a href="https://play.google.com/store/apps/details?id=com.cisco.sitb">Android</a>&nbsp;apps to photograph packaged products and schedule pickup.<br> </p> </div> <ul class="ctas"><li><div class="lightbox-link" data-lightbox-id="lightbox-send"><a class="cta pri0 icon play" href="javascript:void(0);" role="button" data-config-metrics-item="Watch video (1:36)">Watch video (1:36)</a></div></li></ul> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-5 c-top graphic-C no-border " data-config-metrics-group="Spotlight" data-config-metrics-title="Customer Recycling Solutions" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy_111259991.img.png/1680019397252.png" title="Customer Recycling Solutions" alt="Customer Recycling Solutions" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_1716045138/bladeContents/spotlight1_copy_copy_111259991.img.png/1680019397252.png" title="Customer Recycling Solutions" alt="Customer Recycling Solutions"></noscript> </div> </div> <div class="cnt"> <h4>Customer Recycling Solutions</h4> <div class="rte-txt"> <p>Available globally. If your equipment cannot be powered on, use our <a href="https://wwrlep.cloudapps.cisco.com/epTakebackForm.do?loc=en">webform</a> to submit your request and an agent will arrange pickup. </p> </div> <ul class="ctas"><li><div class="lightbox-link" data-lightbox-id="lightbox-instructions"><a class="cta text" href="javascript:void(0);" role="button" data-config-metrics-item="How to submit your request">How to submit your request</a></div></li></ul> </div> </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/button/clientLib-v2.min.css" type="text/css"> <!-- DM:components/button/button:V2.0.2 --> <div class="dm0 dmc-ctas center" data-config-metrics-group="CTA"> <ul class="ctas"><li><a class="cta pri0" href="/c/dam/en_us/about/takeback-and-reuse/product-takeback-decision-tree.pdf" data-config-metrics-item="Which tool should I use?">Which tool should I use?</a></li></ul> </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/text/text-v2.min.css" type="text/css"> <div class="dm0 dmc-text" data-config-metrics-group="Responsive Text" data-config-metrics-title="For more information on all Cisco..." data-version="DM:components/text/text:V2.2.0"> <p style="text-align: center;">For more information on all Cisco returns options, visit the&nbsp;<a href="/c/en/us/support/returns/returns-portal.html">Cisco Returns Portal</a>.</p> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div> <div id='lightbox-instructions' class='dmc-lb parsys' style='display:none'data-ltbox-type='parsys' role='dialog' aria-modal='true' aria-hidden='true' aria-labelledby='lb_title' aria-describedby='lb_desc' data-ltbox-title='' data-ltbox-description='' data-ltbox-content='parsys' data-ltbox-version = 'v2' data-config-metrics-group='Lightbox' data-config-metrics-title='' > <div id="lightbox-lightbox-instructions-parsys" > <div class="dm0 dmc-text" data-config-metrics-group="Responsive Text" data-config-metrics-title="1. Use the product recycle pick-u..." data-version="DM:components/text/text:V2.2.0"> <p>1. Use the <a href="https://wwrlep.cloudapps.cisco.com/epTakebackForm.do?loc=en">product recycle pick-up form</a> to request your end-of-life equipment pickup.&nbsp;&nbsp;</p> <p>2. Mark “Yes” if a “Certificate of Recycling” is required.</p> <p>3. Input contact and pickup details.&nbsp; &nbsp;</p> <p>4.&nbsp;When completing your request form, you must be registered on Cisco.com and use the same email address you used when registering at Cisco.com--otherwise, a case will not be generated.&nbsp;&nbsp;</p> <p>5. It is important to include the number of pallets/e-bins and estimated total weight, so Cisco can determine the truck size and labor for pickup.&nbsp;&nbsp;</p> <p>6. If you have any special instructions regarding pickup, materials, who to contact, etc., fill out the “Special Instructions” section.&nbsp;&nbsp;</p> <p>7.&nbsp;If you know the quantity and part information for your Cisco products, add new lines and input the requested information. If not, fill in the information you have, and we will do the rest.</p> <p>8. Don’t forget to hit “Submit Pickup Request.”</p> </div> </div> </div> <!-- DM:components/blade/blade:V2.2.0 --> <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-1" data-stickynav-title="FAQ" data-deeplink-name="faq" id="faq" data-config-metrics-group="Blade" data-config-metrics-title="Frequently Asked Questions"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Frequently Asked Questions</h2> </div> <div class="blade-description" > <p style="text-align: center;">Find out answers to common questions about Cisco's Takeback and Reuse Program.<br> <br> </p> </div> </div> </div> </div> <div class="row full "> <div class="col full"> </div> </div> <div class="row full"> <div class="col full"> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/about/takeback-and-reuse/takeback-reuse-faq.html" data-config-metrics-item="Explore FAQ">Explore FAQ</a></li></ul> </div> </div> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-4 c-middle graphic-C river no-border focal-L compact nopd-thm thml-0" data-config-metrics-group="Spotlight" data-config-metrics-title="Simple" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/spotlight.img.jpg/1641472265823.jpg" title="Cisco packaging" alt="Cisco packaging" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/spotlight.img.jpg/1641472265823.jpg" title="Cisco packaging" alt="Cisco packaging"></noscript> </div> </div> <div class="cnt"> <h2 class="sl-title">Simple</h2> <div class="rte-txt"> <p>Easy, convenient, and free. Choose the option that best meets your needs or call 1 844 973 8876 (U.S. only) to schedule an equipment pickup by Cisco.<br /> </p> </div> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-4 c-middle graphic-C no-border focal-L compact nopd-thm thml-0" data-config-metrics-group="Spotlight" data-config-metrics-title="Secure" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/spotlight_429472758.img.jpg/1679980938329.jpg" title="Router" alt="Router" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/spotlight_429472758.img.jpg/1679980938329.jpg" title="Router" alt="Router"></noscript> </div> </div> <div class="cnt"> <h2 class="sl-title">Secure</h2> <div class="rte-txt"> <p>Returned equipment is stored in a secure location and data is cleared from returned hard drives to protect data security.</p> </div> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-4 c-middle graphic-C river no-border focal-L compact nopd-thm thml-0" data-config-metrics-group="Spotlight" data-config-metrics-title="Sustainable" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/spotlight_1200175117.img.jpg/1679980952094.jpg" title="Cross section of hardware" alt="Cross section of hardware" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/spotlight_1200175117.img.jpg/1679980952094.jpg" title="Cross section of hardware" alt="Cross section of hardware"></noscript> </div> </div> <div class="cnt"> <h2 class="sl-title">Sustainable</h2> <div class="rte-txt"> <p>We reuse and recycle 99.9% of what is returned to us, which helps our customers meet their sustainability goals and ensures responsible disposition of equipment.</p> </div> <ul class="ctas"><li><a class="cta text" href="/c/en/us/about/takeback-and-reuse/product-recycling.html" data-config-metrics-item="Explore product recycling">Explore product recycling</a></li></ul> </div> </div> <!-- DM:components/blade/blade:V2.2.0 --> <div class="dm0 dmc-bld compact header-center description-center cta-center " data-config-metrics-group="Blade" data-config-metrics-title="Cisco Takeback and Reuse Program"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Cisco Takeback and Reuse Program</h2> </div> </div> </div> </div> <div class="row full "> <div class="col full"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/scroll-container/clientLib.min.css" type="text/css"> <script src="/etc/designs/cdc/dmr/scroll-container/clientLib.min.js" defer></script> <div class="dmc-scroll-container" data-config-metrics-group="Swipe Container" data-version="DM:components/scroll-container/scroll-container:V1.2.1"> <div class="panel-list"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/tine/clientLib-v2.min.css" type="text/css"> <!-- DM:components/tine/tine:V2.1.1 --> <div class="dm0 dmc-tine nopd-thm thml-1" data-config-metrics-group="Tine"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine.img.png/1584135576827.png" title="Woman working on server" alt="Woman working on server" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine.img.png/1584135576827.png" title="Woman working on server" alt="Woman working on server"></noscript> </div> </div> <div class="cnt-wrp"> <p>All equipment returned to Cisco is decommissioned in an environmentally safe manner. </p> </div> </div> <!-- DM:components/tine/tine:V2.1.1 --> <div class="dm0 dmc-tine nopd-thm thml-1" data-config-metrics-group="Tine"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_541872220.img.png/1584135546758.png" title="Government building" alt="Government building" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_541872220.img.png/1584135546758.png" title="Government building" alt="Government building"></noscript> </div> </div> <div class="cnt-wrp"> <p>Our processes comply with all applicable regulations.</p> </div> </div> <!-- DM:components/tine/tine:V2.1.1 --> <div class="dm0 dmc-tine nopd-thm thml-1" data-config-metrics-group="Tine"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_138927022.img.png/1584135556458.png" title="Computer server" alt="Computer server" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_138927022.img.png/1584135556458.png" title="Computer server" alt="Computer server"></noscript> </div> </div> <div class="cnt-wrp"> <p>All Cisco products are accepted, and non-branded products are accepted with pre-approval.</p> </div> </div> <!-- DM:components/tine/tine:V2.1.1 --> <div class="dm0 dmc-tine nopd-thm thml-1" data-config-metrics-group="Tine"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_304454841.img.png/1584135565714.png" title="Circuit board" alt="Circuit board" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_304454841.img.png/1584135565714.png" title="Circuit board" alt="Circuit board"></noscript> </div> </div> <div class="cnt-wrp"> <p>We clear data from all returned hard drives.</p> </div> </div> <!-- DM:components/tine/tine:V2.1.1 --> <div class="dm0 dmc-tine nopd-thm thml-1" data-config-metrics-group="Tine"> <div class="med"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_1441340477.img.png/1650874533329.png" title="Man working on server" alt="Man working on server" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/blade_845454103/bladeContents/scroll_container/scrollContent/tine_1441340477.img.png/1650874533329.png" title="Man working on server" alt="Man working on server"></noscript> </div> </div> <div class="cnt-wrp"> <p>We offer receipts for your return, regardless of which tool you use.</p> </div> </div> </div> <div class="nav"> <a href="javascript:void(0)" class="prev hide"></a> <a href="javascript:void(0)" class="next"></a> </div> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div> <!-- DM:components/blade/blade:V2.2.0 --> <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thmd-0 pal-2" data-stickynav-title="Our Efforts" data-deeplink-name="our-efforts" id="our-efforts" data-config-metrics-group="Blade" data-config-metrics-title="The Cisco Takeback and Reuse Program. Our commitment to the circular economy. "> <div class="dm-img" alt="The Cisco Takeback and Reuse Program. Our commitment to the circular economy. " src="/content/dam/assets/swa/img/1600/takeback-background-image-1600x320.jpg" > <noscript class="dmimg-ns"><img alt="The Cisco Takeback and Reuse Program. Our commitment to the circular economy. " src="/c/dam/assets/swa/img/1600/takeback-background-image-1600x320.jpg"></noscript> </div> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>The Cisco Takeback and Reuse Program. Our commitment to the circular economy. </h2> </div> <div class="blade-description" > <p>Cisco CEO Chuck Robbins signed the Capital Equipment Pledge, committing to provide 100% product return, pickup, and transport—worldwide, at no cost.</p> </div> </div> </div> </div> <div class="row full "> <div class="col full"> </div> </div> <div class="row full"> <div class="col full"> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/about/circular-economy.html" data-config-metrics-item="Explore circular economy">Explore circular economy</a></li></ul> </div> </div> </div> </div> <div class="dm0 dm-cmcl dmc-sl var-4 c-middle graphic-C no-border focal-L compact nopd-thm thmp-0 pal-3" data-config-metrics-group="Spotlight" data-config-metrics-title="Cisco Refresh" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <a class="img-link" href="/c/en/us/products/remanufactured.html" data-config-metrics-item="image"> <div class="dm-img" src="/c/en/us/about/takeback-and-reuse/jcr:content/Grid/category_atl/layout-category-atl/spotlight_1293149791.img.jpg/1679980921405.jpg" title="Woman working on server" alt="Woman working on server" > <noscript class="dmimg-ns"><img src="/c/en/us/about/takeback-and-reuse/_jcr_content/Grid/category_atl/layout-category-atl/spotlight_1293149791.img.jpg/1679980921405.jpg" title="Woman working on server" alt="Woman working on server"></noscript> </div> </a> </div> <div class="cnt"> <h2 class="sl-title">Cisco Refresh</h2> <div class="rte-txt"> <p>Cisco Refresh is a cost-effective, sustainable way to leverage Cisco products. Products are fully remanufactured and certified. Critical upgrades are completed and all equipment is under standard warranty. </p> </div> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/products/remanufactured.html" data-config-metrics-item="Learn about Cisco Refresh">Learn about Cisco Refresh</a></li></ul> </div> </div> <!-- end: responsive fat footer re-use wrapper--> </div> <script type="module" src="/site/web-components/us/en/cdc-footer.js"></script> <cdc-footer></cdc-footer> <script type="text/javascript"> if(document.querySelector('#privacy-manager')!=null){ document.querySelector('#privacy-manager').href='#cookies'; } </script> <div id="fw-overlay"></div> <script src="/etc/designs/cdc/clientlibs/responsive/js/responsive.min.js"></script> <script src="/etc/designs/cdc/fw/m/res_marketing_metrics_rules.js" type="text/javascript"></script> <!-- SiteCatalyst code version: H.24.4. --> <noscript><img src="//cisco.112.2o7.net/b/ss/cisco-mobile/5/12345" width="2" height="2" border="0" alt=""/></noscript> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10