Agentforce Testing Center Announcement

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First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale</h1> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2024-11-20">November 20, 2024</time> <span class="post__reading-time label"> 5 min read </span> </div> </div> </div> </article> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=300" sizes="(min-width: 48em) 500px, 100vw" 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https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=678&h=381 678w, https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=150&h=84 150w, https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=314&h=177 314w, https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=343&h=193 343w" alt="Agentforce Testing Center" loading="eager" fetchpriority="high" /></span></figure> </div> <div class="media-buttons"> <a href="https://www.salesforce.com/news/media-library/" class="button-download" target="_blank" rel="noopener noreferrer"> <svg xmlns="http://www.w3.org/2000/svg" width="13" height="10" fill="none"><path fill="currentColor" fill-rule="evenodd" d="M2.442 7.096h3a.355.355 0 0 0 .346-.346V1.327c0-.392-.415-.692-.738-.692H2.442a.355.355 0 0 0-.346.346V6.75c0 .185.161.346.346.346Zm9.162-5.4c-.139-.046-.277.07-.277.23v5.747a.355.355 0 0 1-.346.346H1.519a.355.355 0 0 1-.346-.346V1.95c0-.162-.185-.277-.323-.208-.346.162-.6.531-.6.97v5.307c0 .508.415.923.923.923h3.808c.184 0 .346.162.346.346 0 .185.161.347.346.347h1.154a.355.355 0 0 0 .346-.347c0-.184.162-.346.346-.346h3.808a.926.926 0 0 0 .923-.923V2.712c0-.485-.162-.9-.646-1.016Zm-4.546 5.4h3a.355.355 0 0 0 .346-.346V.98a.355.355 0 0 0-.346-.345H7.45c-.346 0-.739.3-.739.692V6.75c0 .185.162.346.347.346Z" clip-rule="evenodd" /></svg> Media Library </a> </div> </div> </div> </header> </div> <section class="layout__column--content"> <p class="has-text-align-center"><em>Agentforce Testing Center enables teams to test Agentforce using synthetically generated data, ensuring accurate responses and actions — with complete monitoring of usage and feedback</em></p> <p class="has-text-align-center"><em>New Data Cloud Sandboxes and Digital Wallet enhancements enable teams to test the entire AI and data lifecycle in secure test environments while transparently managing and optimizing costs</em></p> <hr class="wp-block-separator has-alpha-channel-opacity"/> <p><strong>SAN FRANCISCO – November 20, 2024</strong><em> </em><strong>–</strong>Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate <a href="https://www.salesforce.com/uk/agentforce/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Agentforce</a> testing, prototype agents in secure Sandbox environments, and transparently manage usage at scale.</p> <p><a href="https://www.salesforce.com/uk/agentforce/what-are-ai-agents/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI agents</a> are a new paradigm in software. They are intelligent systems that can reason and act on behalf of customers and employees. But to realize their full potential, agents need to be tested and configured without disrupting live production environments. This new toolchain — the first of its kind in the industry — will enable teams to test, deploy, and monitor AI agents with Agentforce at scale, with confidence, enabling every enterprise to become “agent-first.”</p> <p>“Agentforce is helping businesses create a limitless workforce. To deliver this value fast, CIOs need new tools for testing and monitoring agentic systems,” said Adam Evans, EVP and GM for Salesforce AI Platform. “Salesforce introduced the concept of Application Lifecycle Management back in 2006 with Force.com. This new category of Agentic Lifecycle Management requires unique tools, and Salesforce is meeting the moment again with Agentforce Testing Center, which will help companies roll out trusted AI agents with no-code tools for testing, deploying, and monitoring in a secure, repeatable way.”</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>This new category of Agentic Lifecycle Management requires unique tools, and Salesforce is meeting the moment again with Agentforce Testing Center, which will help companies roll out trusted AI agents with no-code tools for testing, deploying, and monitoring in a secure, repeatable way.</p> <cite>Adam Evans, EVP and GM for Salesforce AI Platform</cite></blockquote> <aside class="contextual-driver has-text-align-left contextual-driver--einstein"> <header class="tidbit-header"> <h2 class="tidbit-head"> Humans with Agents Drive Customer Success Together. </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/uk/agentforce/?d=cta-body-promo-8" target="_blank"> <span>AGENTFORCE IS HERE</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-einstein" srcset=" https://www.salesforce.com/uk/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@0.5x.png 84w, https://www.salesforce.com/uk/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png 168w, https://www.salesforce.com/uk/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@2x.png 336w " src="https://www.salesforce.com/uk/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png" alt="Illustration of einstein" sizes="(min-width:1024px) 175px, 130px" > </aside> <p><strong>Innovation in action:</strong> Other vendors lack the necessary capabilities for customers to run the appropriate tests on their <a href="https://www.salesforce.com/artificial-intelligence/what-is-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI</a> before deploying, which can lead to hallucinations, inaccurate results, and substandard customer experiences. Agentforce Testing Center — built on the enterprise-grade Salesforce Platform and integrated with <a href="https://www.salesforce.com/uk/data/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Data Cloud</a> — enables every organization to easily test and monitor AI agents so that they can deploy with confidence. </p> <p>New capabilities include:</p> <ul class="wp-block-list"> <li><strong>AI-generated tests for Agentforce:</strong> Teams building with Agentforce need to accurately test all of the different ways a customer may pose a question or interact with an agent. In addition to <a href="https://www.salesforce.com/uk/agentforce/agent-builder/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Agent Builder</a>, which features a Plan Tracer for investigating the reasoning process of an agent, the new Agentforce Testing Center enables teams to test topic and action selection at scale. Using natural language instructions, Testing Center can auto-generate hundreds of synthetic interactions — such as requests a customer may make when engaging with Agentforce Service Agent — then test them in parallel to see how frequently they result in the right outcome. Teams can then use the test data to refine instructions so the expected topic is more frequently selected, improving the end customer experience.</li> <li><strong>Sandboxes for Agentforce and Data Cloud: </strong>Teams looking to test Agentforce need to do so in safe, isolated environments. <a href="https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_sandbox.htm&language=en_US&type=5" target="_blank" rel="noreferrer noopener">Generally available today</a>, Salesforce Sandboxes — mirror images of your production org’s data and configurations — now support both Data Cloud and Agentforce. By replicating the org’s data and metadata into a risk-free environment, development teams can rapidly assemble their unstructured data foundation and rigorously prototype Agentforce without fear of disrupting the business. Now teams can perform UAT (User Acceptance Testing) with an initial set of users to ensure that Agentforce performs the tasks that it’s intended to accomplish, then migrate those changes to production using familiar tools such as Change Sets, DevOps Center, and the Salesforce CLI that now support Data Cloud and Agentforce.</li> <li><strong>Monitoring and observability for Agentforce: </strong>With the general availability of Data Cloud Sandboxes, the full <a href="https://www.salesforce.com/uk/artificial-intelligence/trusted-ai/" target="_blank" rel="noreferrer noopener">Einstein Trust Layer</a> can be tested in a secure, pre-production environment, enabling rapid configuration of Agentforce agents and Prompt Templates. With the Einstein Trust Layer’s <a href="https://help.salesforce.com/s/articleView?language=en_US&id=sf.generative_ai_feedback.htm&type=5" target="_blank" rel="noreferrer noopener">audit trail and feedback store</a> in sandboxes, teams can build a closed loop for AI testing — iterating on prompts and actions based on user feedback. And once Agentforce is live in production, new capabilities for granular insights into adoption and accuracy become available through <a href="https://help.salesforce.com/s/articleView?id=sf.copilot_analytics.htm&type=5" target="_blank" rel="noreferrer noopener">Agentforce Analytics</a> and <a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_utterance_analysis.htm&release=252&type=5" target="_blank" rel="noreferrer noopener">Utterance Analysis</a> – new observability solutions built natively on Data Cloud for continuous iteration while moving through the Agentforce lifecycle.</li> <li><strong>Transparent usage monitoring in Digital Wallet: </strong>Data Cloud Sandbox and Agentforce usage is metered in <a href="https://help.salesforce.com/s/articleView?id=sf.wallet_about.htm&type=5" target="_blank" rel="noreferrer noopener">Digital Wallet</a>, providing customers with complete visibility into their consumption across the AI development lifecycle. New enhancements provide granular insights into what features consume credits, so that teams can uncover new trends around usage as they scale. And because Digital Wallet is integrated into the Salesforce Platform, teams can create automations to alert admins if, for example, usage exceeds a particular threshold.</li> </ul> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="71996" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/uk/news/stories/everywhere-analytics/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" 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https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2025/02/How-‘Everywhere-Analytics-will-Drive-Business-Performance-in-2025-and-Beyond.png?w=314&h=177 314w, https://www.salesforce.com/uk/news/wp-content/uploads/sites/5/2025/02/How-‘Everywhere-Analytics-will-Drive-Business-Performance-in-2025-and-Beyond.png?w=343&h=193 343w" /> </div> <div class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/uk/news/stories/everywhere-analytics/" target="_blank" class="content-card__title-link" > How “Everywhere Analytics” Will Drive Business Performance in 2025 and Beyond </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 4 min read </div> </div> </article> <article itemscope="" itemtype="https://schema.org/Article" data-card-id="71992" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" 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class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/uk/news/stories/agentic-ai-reshapes-workforce/" target="_blank" class="content-card__title-link" > How Digital Labor Will Reshape the Enterprise </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 8 min read </div> </div> </article> </div> <noscript> <div class="pagination-fallback"> </div> </noscript> </div> </aside> <p><strong>Customer and analyst perspectives</strong>:</p> <p>“With nearly 3 million members, PenFed is committed to building relationships that go beyond transactions,” said Shree Reddy, CIO, PenFed. “Through the power of Data Cloud on the Salesforce Platform, we’re equipping our member service representatives with a complete, personalized view of each member’s journey. With the ability to properly test prior to deployment with Data Cloud Sandboxes, this enables us to provide faster, more accurate support and recommendations that truly reflect our commitment to their financial well-being. At PenFed, we’re here to support every member’s unique goals with care and understanding, helping them achieve their financial dreams.”</p> <p>“To help engender trust in AI, every business investing in an agent strategy will need to think through how they pressure test an <a href="https://www.salesforce.com/uk/agentforce/autonomous-agents/" target="_blank" rel="noreferrer noopener">autonomous AI agent</a> that can reason, retrieve data, and use tools. Salesforce is instilling confidence by using AI to test hundreds of variations of an agent’s interaction in parallel. With these enhancements and support for Agentforce and Data Cloud in familiar testing environments, this Testing Center will help Salesforce customers manage the unique needs of testing AI agents,” said Keith Kirkpatrick, Research Director, The Futurum Group.</p> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="71996" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/uk/news/stories/everywhere-analytics/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" 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class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/uk/news/stories/agentic-ai-reshapes-workforce/" target="_blank" class="content-card__title-link" > How Digital Labor Will Reshape the Enterprise </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 8 min read </div> </div> </article> </div> <noscript> <div class="pagination-fallback"> </div> </noscript> </div> </aside> <h4 class="wp-block-heading" id="h-availability"><strong>Availability:</strong></h4> <ul class="wp-block-list"> <li>Agentforce Testing Center is in a closed pilot today, and will be generally available for use in sandboxes in early December.</li> <li>Sandbox support for Agentforce and Data Cloud is generally available today.</li> <li>Agentforce Analytics and Utterance Analysis are generally available today.</li> <li>DevOps Center, Salesforce CLI, and Change Sets support for Agentforce and Data Cloud are generally available today. </li> </ul> <h4 class="wp-block-heading" id="h-learn-more"><strong>Learn more:</strong></h4> <ul class="wp-block-list"> <li>Get started for free with <a href="https://www.salesforce.com/crm/foundations/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Salesforce Foundations</a></li> <li>Explore how to <a href="https://salesforce.vidyard.com/watch/Z27c1UaarLVJtmtpyi634b?" target="_blank" rel="noreferrer noopener">test agents</a> and view an in-depth <a href="https://drive.google.com/file/d/1XmFbz7Du4uop_fBLymDzedLn4krxqvKb/view?usp=sharing" target="_blank" rel="noreferrer noopener">demo</a></li> <li>Explore Agentforce and Data Cloud <a href="https://www.salesforce.com/uk/customer-stories/" target="_blank" rel="noreferrer noopener">customer stories</a></li> <li>Estimate your <a href="https://www.salesforce.com/uk/agentforce/ai-agents-roi-calculator/" target="_blank" rel="noreferrer noopener">ROI with Agentforce</a></li> <li>Read about <a 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China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option value="Tanzania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tanzania </option> <option value="Thailand" data-privacy-url="https://www.salesforce.com/th/company/privacy/full-privacy/"> Thailand </option> <option value="Timor-Leste" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Timor-Leste </option> <option value="Togo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Togo </option> <option value="Tokelau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tokelau </option> <option value="Tonga" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tonga </option> <option value="Trinidad and Tobago" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Trinidad and Tobago </option> <option value="Tunisia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tunisia </option> <option value="Turkey" 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Agentforce Testing Center Announcement - Salesforce