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Privacy policy | Promix Nutrition®

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height="24"></a></div><!--countrySelector--> </div><!--headerIcon-flag--> </div><!--#header_layout--></div><!--#header--> <div id="mainContainer"><div class="shopify-policy__container"> <div class="shopify-policy__title"> <h1>Privacy policy</h1> </div> <div class="shopify-policy__body"> <div class="rte"> <p> </p> <p><span style="font-weight:400;">Effective date: September 1, 2021</span></p> <p><span style="font-weight:400;">At Promix, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data.<span> </span></span><b>By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.</b><span style="font-weight:400;"> </span></p> <p><span style="font-weight:400;">Remember that your use of Promix's Services is at all times subject to our<span> </span></span><a href="https://promixnutrition.com/policies/terms-of-service"><span style="font-weight:400;">Terms of Use</span></a><span style="font-weight:400;">, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. </span></p> <p style="display:none;" id="print-page-line"><span style="font-weight:400;">You may print a copy of this Privacy Policy by<span> </span></span><a id="print-page">clicking here</a></p> <p><b>Privacy Policy Table of Contents</b></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">What this Privacy Policy Covers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Personal Data</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Categories of Personal Data We Collect</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Categories of Sources of Personal Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Our Commercial or Business Purposes for Collecting Personal Data</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">How We Disclose Your Personal Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Tracking Tools, Advertising and Opt-Out</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Data Security</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Data Retention</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Personal Data of Children</span></li> <li style="font-weight:400;"><span style="font-weight:400;">California Resident Rights</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Virginia Resident Rights</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Other State Law Privacy Rights</span></li> <li style="font-weight:400;"><span style="font-weight:400;">European Union and United Kingdom Data Subject Rights</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Changes to this Privacy Policy</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Contact Information</span></li> </ul> <h2><b>What this Privacy Policy Covers</b></h2> <p><span style="font-weight:400;">This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information,” “personal information,” or “sensitive personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.</span></p> <h2><b>Personal Data</b></h2> <h3><b>Categories of Personal Data We Collect</b></h3> <p><span style="font-weight:400;">This chart details the categories of Personal Data that we collect and have collected over the past 12 months:</span></p> <table> <tbody> <tr> <th> <p><b>Category of Personal Data</b></p> </th> <th> <p><b>Examples of Personal Data We Collect</b></p> </th> <th> <p><b>Categories of Third Parties With Whom We Share this Personal Data:</b></p> </th> </tr> <tr> <td> <p><span style="font-weight:400;">Profile or Contact Data</span></p> </td> <td> <p><span style="font-weight:400;">•  First and last name</span></p> <p><span style="font-weight:400;">•  Email</span></p> <p><span style="font-weight:400;">•  Phone number</span></p> <p><span style="font-weight:400;">•  Unique identifiers such as passwords</span></p> <p><span style="font-weight:400;">•  Mailing address</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers</span></p> <p><span style="font-weight:400;">•  Advertising Partners</span></p> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> <p><span style="font-weight:400;">•  Parties You Authorize, Access or Authenticate</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Payment Data</span></p> </td> <td> <p><span style="font-weight:400;">•  Payment card type</span></p> <p><span style="font-weight:400;">•  Full number of payment card</span></p> <p><span style="font-weight:400;">•  Billing address, phone number, and email</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers (specifically our payment processing partner, currently Shopify, Inc.)</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Commercial Data</span></p> </td> <td> <p><span style="font-weight:400;">•  Purchase history</span></p> <p><span style="font-weight:400;">•  Consumer profiles</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers</span></p> <p><span style="font-weight:400;">•  Advertising Partners</span></p> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> <p><span style="font-weight:400;">•  Parties You Authorize, Access or Authenticate</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Device/IP Data</span></p> </td> <td> <p><span style="font-weight:400;">•  IP address</span></p> </td> <td> <p><span style="font-weight:400;">•  Advertising Partners</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Web Analytics</span></p> </td> <td> <p><span style="font-weight:400;">•  Web page interactions</span></p> <p><span style="font-weight:400;">•  Referring webpage/source through which you accessed the Services</span></p> </td> <td> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Social Network Data</span></p> </td> <td> <p><span style="font-weight:400;">•  Email</span></p> <p><span style="font-weight:400;">•  Phone number</span></p> <p><span style="font-weight:400;">•  User name</span></p> <p><span style="font-weight:400;">•  IP address</span></p> <p><span style="font-weight:400;">•  Device ID</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers</span></p> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> <p><span style="font-weight:400;">•  Parties You Authorize, Access or Authenticate</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Consumer Demographic Data</span></p> </td> <td> <p><span style="font-weight:400;">•  Age / date of birth</span></p> <p><span style="font-weight:400;">•  Zip code</span></p> </td> <td> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> <p><span style="font-weight:400;">•  Parties You Authorize, Access or Authenticate</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Health Data*</span></p> </td> <td> <p><span style="font-weight:400;">•  Data concerning your health when you purchase a Promix product</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers</span></p> <p><span style="font-weight:400;">•  Advertising Partners</span></p> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> </td> </tr> <tr> <td> <p><span style="font-weight:400;">Other Identifying Information that You Voluntarily Choose to Provide</span></p> </td> <td> <p><span style="font-weight:400;">•  Identifying information in emails or letters you send us</span></p> <p><span style="font-weight:400;">•  Identifying health information you may provide to us when corresponding with us regarding our products, including any feedback you may wish to share.</span></p> </td> <td> <p><span style="font-weight:400;">•  Service Providers</span></p> <p><span style="font-weight:400;">•  Analytics Partners</span></p> <p><span style="font-weight:400;">•  Business Partners</span></p> <p><span style="font-weight:400;">•  Parties You Authorize, Access or Authenticate</span></p> </td> </tr> </tbody> </table> <p><span style="font-weight:400;"> </span></p> <p><span style="font-weight:400;">* This data may be considered “Sensitive Personal Information” or “Special Category Personal Data” under applicable privacy laws. </span></p> <h3><b>Categories of Sources of Personal Data</b></h3> <p><span style="font-weight:400;">We collect Personal Data about you from the following categories of sources:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">You</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">When you provide such information directly to us.</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">When you create an account or use our interactive tools and Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">When you post or upload content to the website. If you choose to submit content to any public area of the Site, such content will be considered “public” and will not be subject to the privacy protections set forth herein.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">When you send us an email or otherwise contact us.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Occasionally we will partner with third parties on social media and online channels to sponsor giveaways and promotions. It is the responsibility of all entrants to read the terms and conditions and privacy policies carefully. If you choose to share your information in order to participate in a giveaway or promotion, your entry information may be shared with such third parties.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">When you use the Services and such information is collected automatically.</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Through Cookies (defined in the “Tracking Tools, Advertising and Opt-Out” section below).</span></li> <li style="font-weight:400;"><span style="font-weight:400;">If you use a location-enabled browser, we may receive information about your location.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.</span></li> </ul> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Third Parties</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Vendors</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Advertising Partners</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">We receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements or communications.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">We use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Social Networks</span></li> <li style="font-weight:400;"><span style="font-weight:400;">If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.</span></li> </ul> </ul> <h3><b>Our Commercial or Business Purposes for Collecting or Disclosing Personal Data</b></h3> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Providing, Customizing and Improving the Services</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Creating and managing your account or other user profiles.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Processing orders or other transactions; billing.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Providing you with the products, services or information you request.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Meeting or fulfilling the reason you provided the information to us.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Providing support and assistance for the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Improving the Services, including testing, research, internal analytics and product development.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Personalizing the Services, website content and communications based on your preferences.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Doing fraud protection, security and debugging.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (the “CCPA”).</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Marketing the Services</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Marketing and selling the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Showing you advertisements, including interest-based or online behavioral advertising.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Corresponding with You</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Promix or the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Sending emails and other communications according to your preferences or that display content that we think will interest you.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Meeting Legal Requirements and Enforcing Legal Terms</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Protecting the rights, property or safety of you, Promix or another party.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Enforcing any agreements with you.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Responding to claims that any posting or other content violates third-party rights.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Resolving disputes.</span></li> </ul> </ul> <p><span style="font-weight:400;">We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice. If you are a California resident, please note that we only use or disclose your Sensitive Personal Information for the purposes set forth in section 7027(m) of the CCPA regulations and we do not collect or process sensitive personal information with the purpose of inferring any characteristics about you.</span></p> <h2><b>How We Disclose Your Personal Data</b></h2> <p><span style="font-weight:400;">We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Hosting, technology and communication providers.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Security and fraud prevention consultants.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Support and customer service vendors.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Product fulfillment and delivery providers.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">We may share some of your information, including your payment information, with Shopify to fulfill the payments you provide to us. Please see Shopify’s terms of service and privacy policy for information on its use and storage of your Personal Data.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Payment processors.</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Our payment processing partner Shopify, Inc. collects your voluntarily-provided payment card information necessary to process your payment. Please see Shopify’s terms of service and privacy policy for information on its use and storage of your Personal Data.</span></li> </ul> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include:</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">We use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. </span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ad networks.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Data brokers.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Marketing providers.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Analytics Partners. These parties provide analytics on web traffic or usage of the Services. They include:</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Companies that track how users found or were referred to the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Companies that track how users interact with the Services.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Business Partners. These parties partner with us in offering various services. They include:</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Businesses that you have a relationship with.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Companies that we partner with to offer joint promotional offers or opportunities.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Companies that we partner with us to offer shipping and fulfillment services.</span></li> </ul> <li style="font-weight:400;"><span style="font-weight:400;">Parties You Authorize, Access or Authenticate</span></li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Third parties you access through the services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Social media services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Other users.</span></li> </ul> </ul> <h3><b>Legal Obligations</b></h3> <p><span style="font-weight:400;">We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.</span></p> <h3><b>Business Transfers</b></h3> <p><span style="font-weight:400;">All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.</span></p> <h3><b>Data that is Not Personal Data</b></h3> <p><span style="font-weight:400;">We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.</span></p> <h3><b>Tracking Tools, Advertising and Opt-Out</b></h3> <p><span style="font-weight:400;">The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).</span></p> <p><span style="font-weight:400;">We use the following types of Cookies:</span></p> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">Essential Cookies.</span><span style="font-weight:400;"><span> </span>Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Functional Cookies.</span><span style="font-weight:400;"><span> </span>Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Performance/Analytical Cookies.</span><span style="font-weight:400;"><span> </span>Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Retargeting/Advertising Cookies.</span><span style="font-weight:400;"><span> </span>Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.”</span> </li> </ul> <p><span style="font-weight:400;">You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.</span></p> <p><span style="font-weight:400;">To explore what Cookie settings are available to you or to modify your preferences with respect to Cookies,<span> </span></span><span style="font-weight:400;">you can access your Cookie management settings by clicking <a href="https://promixnutrition.com/pages/us-laws-compliance">here</a> for US or <a href="https://promixnutrition.com/pages/gdpr-compliance">here</a> for EU/EEA + UK.<span> </span></span><span style="font-weight:400;">To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.</span></p> <h3><b>Information about Interest-Based Advertisements:</b></h3> <p><span style="font-weight:400;">We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.</span></p> <h2><b>Data Security</b></h2> <p><span style="font-weight:400;">We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.</span></p> <h2><b>Data Retention</b></h2> <p><span style="font-weight:400;">We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.</span></p> <p><span style="font-weight:400;">For example:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">We retain your profile information and credentials for as long as you have an account with us.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">We retain your payment data for as long as we need to process your purchase or subscription.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently.</span></li> </ul> <h2><b>Personal Data of Children</b></h2> <p><span style="font-weight:400;">As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at orders@promixnutrition.com.</span></p> <h2><b>California Resident Rights</b></h2> <p><span style="font-weight:400;">If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights under CCPA and VCDPA” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.</span></p> <p><span style="font-weight:400;">If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at orders@promixnutrition.com.</span></p> <h3><b>Access</b></h3> <p><span style="font-weight:400;">You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">The categories of Personal Data that we have collected about you.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">The categories of sources from which that Personal Data was collected.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">The business or commercial purpose for collecting or selling your Personal Data.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">The categories of third parties with whom we have shared your Personal Data.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">The specific pieces of Personal Data that we have collected about you.</span></li> </ul> <p><span style="font-weight:400;">If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third party recipient.</span></p> <h3><b>Deletion</b></h3> <p><span style="font-weight:400;">You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.</span></p> <h3><b>Correction</b></h3> <p><span style="font-weight:400;">You have the right to request that we correct any inaccurate Personal Data we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based on the totality of circumstances related to your Personal Data, that such data is correct. If your correction request is subject to one of these exceptions, we may deny your request.</span></p> <h3><b>Processing of Sensitive Personal Information Opt-Out</b></h3> <p><span style="font-weight:400;">Consumers have certain rights over the processing of their sensitive information. However, we only use or disclose your Sensitive Personal Information for the purposes set forth in section 7027(m) of the CCPA regulations and we do not collect or process sensitive personal information with the purpose of inferring any characteristics about you.</span></p> <h3><b>Personal Data Sharing and Sales Opt-Out and Opt-In</b></h3> <p><span style="font-weight:400;">In this section, we use the terms "share" and “sell” as they are defined in the CCPA. We share or sell your Personal Data, subject to your right to opt-out of such sharing or sales.</span></p> <p><span style="font-weight:400;">As described in our Cookie Policy, we have incorporated Cookies from certain third parties into our Services. These Cookies allow those third parties to receive information about your activity on our Services that is associated with your browser or device. Those third parties may use that data to serve you relevant ads on our Services or on other websites you visit. Under the CCPA, sharing your data through third party Cookies for online advertising may be considered “sharing” or “selling” that information. Except for this kind of conduct, Promix doesn’t sell any of your information. You always have full control over whether these technologies work on your devices. You can disable them entirely by clicking the DoNot Sell or Share My Personal Information link.</span></p> <p><span style="font-weight:400;">We sell your Personal Data to the following categories of third parties:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Advertising partners.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Analytics partners.</span></li> </ul> <p><span style="font-weight:400;">Over the past 12 months, we have sold the following categories of your Personal Data to categories of third parties listed above:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Device/IP Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Web Analytics</span></li> </ul> <p><span style="font-weight:400;">You have the right to opt-out of the sale of your Personal Data. You can opt-out using the following methods:</span></p> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">Clicking one of the <strong>Do Not Sell or Share My Information link</strong> links below</span> <ul> <li><a href="https://promixnutrition.com/pages/us-laws-compliance">Click here for US</a></li> <li><a href="https://promixnutrition.com/pages/gdpr-compliance">Click here for EU/EEA + UK</a></li> </ul> </li> <li style="font-weight:400;"><span style="font-weight:400;">Email us at orders@promixnutrition.com</span></li> </ul> <p><span style="font-weight:400;">Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months.</span></p> <p><span style="font-weight:400;">To our knowledge, we do not sell or share the Personal Data of minors under 16 years of age.</span></p> <h3><b>We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA</b></h3> <p><span style="font-weight:400;">We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.</span></p> <h3><b>Our Financial Incentive Program</b></h3> <p><span style="font-weight:400;">From time to time, we may offer financial incentives, including discounts to you as compensation, for the collection of your Personal Data, the sale of your Personal Data, or the deletion of your Personal Data. These financial incentives include offering price discounts, shipping cost advantages, and access to special promotions, offers, and events in exchange for providing us with your Profile or Contact Data. You may revoke your consent to participate in our financial incentive program at any time by<span> </span></span><span style="font-weight:400;">emailing us at orders@promixnutrition.com.</span></p> <h2><b>Virginia Resident Rights</b></h2> <p><span style="font-weight:400;">If you are a Virginia resident, you have the rights set forth under the Virginia Consumer Data Protection Act (“VCDPA”). Please see the “Exercising Your Rights under CCPA and VCDPA” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. Additionally, please note that these rights are subject to certain conditions and exceptions under applicable law, which may permit or require us to deny your request.</span></p> <p><span style="font-weight:400;">If there are any conflicts between this section and any other provision of this Privacy Policy and you are a Virginia resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please</span><span> </span><span style="font-weight:400;">contact us at orders@promixnutrition.com.</span></p> <h3><b>Access</b></h3> <p><span style="font-weight:400;">You have the right to request confirmation of whether or not we are processing your Personal Data and to access your Personal Data.</span></p> <h3><b>Correction</b></h3> <p><span style="font-weight:400;">You have the right to correct inaccuracies in your Personal Data, to the extent such correction is appropriate in consideration of the nature of such data and our purposes of processing your Personal Data.</span></p> <h3><b>Portability</b></h3> <p><span style="font-weight:400;">You have the right to request a copy of your Personal Data in a machine-readable format, to the extent technically feasible.</span></p> <h3><b>Deletion</b></h3> <p><span style="font-weight:400;">You have the right to delete your Personal Data.</span></p> <h3><b>Opt-Out of Certain Processing Activities</b></h3> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">You have the right to opt-out of the processing of your Personal Data for targeted advertising purposes. We process your Personal Data for targeted advertising purposes. To opt-out of our processing of Personal Data for targeted advertising purposes, or to modify your preferences with respect to Cookies, please do so by clicking one of the <strong>Do Not Sell or Share My Personal Information</strong> links below</span><span style="font-weight:400;">.</span> <ul> <li><a href="https://promixnutrition.com/pages/us-laws-compliance">Click here for US</a></li> <li><a href="https://promixnutrition.com/pages/gdpr-compliance">Click here for EU/EEA + UK</a></li> </ul> </li> <li style="font-weight:400;"><span style="font-weight:400;">You have the right to opt-out to the sale of your Personal Data. We do not currently sell your Personal Data as defined under the VCDPA.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">You have the right to opt-out from the processing of your Personal Data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects to you, if applicable.</span></li> </ul> <h3><b>Appealing a Denial</b></h3> <p><span style="font-weight:400;">If we refuse to take action on a request within a reasonable period of time after receiving your request in accordance with this section, you may appeal our decision. In such appeal, you must (1) provide sufficient information to allow us to verify that you are the person about whom the original request pertains and to identify the original request, and (2) provide a description of the basis of your appeal. Please note that your appeal will be subject to your rights and obligations afforded to you under the VCDPA. We will respond to your appeal within 60 days of receiving your request. If we deny your appeal, you have the right to contact the Virginia Attorney General using the methods described at<span> </span></span><a href="https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint"><span style="font-weight:400;">https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint</span></a><span style="font-weight:400;">.</span></p> <p><span style="font-weight:400;">You may appeal a decision by sending an email to us at: orders@promixnutrition.com (title must include “VCDPA Appeal”)</span></p> <h3><b>Exercising Your Rights under CCPA and VCDPA</b></h3> <p><span style="font-weight:400;">To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request, but please provide your account username (if any), name, email address and mailing address in the request.</span></p> <p><span style="font-weight:400;">We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.</span></p> <p><span style="font-weight:400;">You may submit a Valid Request using the following methods:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Email us at: orders@promixnutrition.com</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Call us at: 352-221-9320</span></li> </ul> <p><span style="font-weight:400;">You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.</span></p> <h2><b>Other State Law Privacy Rights</b></h2> <h3><b>California Resident Rights</b></h3> <p><span style="font-weight:400;">Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at orders@promixnutrition.com.</span></p> <h3><b>Nevada Resident Rights</b></h3> <p><span style="font-weight:400;">If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at orders@promixnutrition.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. For the avoidance of doubt, Promix does not sell Personal Data.</span></p> <h2><b>EU and UK Data Subject Rights</b></h2> <p><span style="font-weight:400;">Individuals and the data protection supervisory authorities in the EU/EEA and individuals and the data protection supervisory authority (“ICO”) in the UK may also contact our data protection representatives according to Article 27 GDPR:</span></p> <p><span style="font-weight:400;">EU: DP-Dock GmbH, Attn.: Promix, Inc., Ballindamm 39, 20095 Hamburg, Germany</span></p> <p><span style="font-weight:400;">UK: DP Data Protection Services UK Ltd., Attn.: Promix, Inc., 16 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom</span></p> <p><a href="http://www.dp-dock.com/"><span style="font-weight:400;">www.dp-dock.com</span></a></p> <p><span style="font-weight:400;">Promix@gdpr-rep.com</span></p> <h3><b>EU and UK Residents</b></h3> <p><span style="font-weight:400;">If you are a resident of the European Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.</span></p> <p><span style="font-weight:400;">For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Promix will be the controller of your Personal Data processed in connection with the Services.</span></p> <p><span style="font-weight:400;">If there are any conflicts between this this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at<span> </span></span><a href="https://lemmelive.com/policies/support@lemmelive.com"><span style="font-weight:400;">orders@promixnutrition.com</span></a><span style="font-weight:400;">.</span></p> <h3><b>Personal Data We Collect</b></h3> <p><span style="font-weight:400;">The “Categories of Personal Data We Collect” section above details the Personal Data that we collect from you.</span></p> <h3><b>Personal Data Use and Processing Grounds</b></h3> <p><span style="font-weight:400;">The “Our Commercial or Business Purposes for Collecting Personal Data” section above explains how we use your Personal Data.</span></p> <p><span style="font-weight:400;">We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.</span></p> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">Contractual Necessity</span><span style="font-weight:400;">: We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to perform under our<span> </span></span><a href="https://promixnutrition.com/policies/terms-of-service"><span style="font-weight:400;">Terms of Use</span></a><span style="font-weight:400;"><span> </span>with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.</span> </li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Profile or Contact Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Payment Data</span></li> </ul> <li style="font-weight:400;"> <span style="font-weight:400;">Legitimate Interest</span><span style="font-weight:400;">:  We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties: </span> </li> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Commercial Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Device/IP Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Web Analytics</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Social Network Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Consumer Demographic Data</span></li> <li style="font-weight:400;"><span style="font-weight:400;">We may also de-identify or anonymize Personal Data to further our legitimate interests.</span></li> </ul> </ul> <p><span style="font-weight:400;">Examples of these legitimate interests include (as described in more detail above):</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Providing, customizing and improving the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Marketing the Services.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Corresponding with you.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Meeting legal requirements and enforcing legal terms.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Completing corporate transactions.</span></li> </ul> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">Consent</span><span style="font-weight:400;">:  In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. </span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Other Processing Grounds</span><span style="font-weight:400;">:  From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.</span> </li> </ul> <h3><b>Sharing Personal Data</b></h3> <p><span style="font-weight:400;">The “How We Share Your Personal Data” section above details how we share your Personal Data with third parties.</span></p> <h3><b>EU Data Subject Rights</b></h3> <p><span style="font-weight:400;">You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at orders@promixnutrition.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.</span></p> <ul> <li style="font-weight:400;"> <b>Access</b><span style="font-weight:400;">:  You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by logging on to your account.</span> </li> <li style="font-weight:400;"> <b>Rectification</b><span style="font-weight:400;">:  If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging on to your account.</span> </li> <li style="font-weight:400;"> <b>Erasure</b><span style="font-weight:400;">:  You can request that we erase some or all of your Personal Data from our systems.</span> </li> <li style="font-weight:400;"> <b>Withdrawal of Consent</b><span style="font-weight:400;">:  If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.</span> </li> <li style="font-weight:400;"> <b>Portability</b><span style="font-weight:400;">:  You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.</span> </li> <li style="font-weight:400;"> <b>Objection</b><span style="font-weight:400;">:  You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.</span> </li> <li style="font-weight:400;"> <b>Restriction of Processing</b><span style="font-weight:400;">:  You can ask us to restrict further processing of your Personal Data.</span> </li> <li style="font-weight:400;"> <b>Right to File Complaint</b><span style="font-weight:400;">:  You have the right to lodge a complaint about Promix's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. A list of Supervisory Authorities is available here:<span> </span></span><a href="https://edpb.europa.eu/about-edpb/board/members_en"><span style="font-weight:400;">https://edpb.europa.eu/about-edpb/board/members_en</span></a><span style="font-weight:400;">.</span> </li> </ul> <h3><b>Transfers of Personal Data</b></h3> <p><span style="font-weight:400;">The Services are hosted and operated in the United States (“U.S.”) through Promix and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Promix in the U.S. and will be hosted on U.S. servers, and you authorize Promix to transfer, store and process your information to and in the U.S., and possibly other countries. In some circumstances, your Personal Data may be transferred to the U.S. pursuant to a data processing agreement incorporating standard data protection clauses.</span></p> <h2><b>Changes to this Privacy Policy</b></h2> <p><span style="font-weight:400;">We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Promix website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.</span><span style="font-weight:400;"><br><br></span></p> <p><span style="font-weight:400;">SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?</span></p> <p><span style="font-weight:400;">When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.</span></p> <p><span style="font-weight:400;">When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.</span></p> <p><span style="font-weight:400;">Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.</span></p> <p><span style="font-weight:400;">Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.</span></p> <h2><b>Contact Information:</b></h2> <p><span style="font-weight:400;">If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">352-221-9320</span></li> <li style="font-weight:400;"><span style="font-weight:400;">www.promixnutrition.com</span></li> <li style="font-weight:400;"><span style="font-weight:400;">orders@promixnutrition.com</span></li> <li style="font-weight:400;"><span style="font-weight:400;">2613 NW 24th Ter, Gainesville, FL 32605</span></li> </ul> <p> </p> </div> </div> </div> </div><!--#mainContainer--> <div id="footer"><div id="footer_layout" class="footerWrapper"> <div class="sectionDivider"></div> <div class="footerColumn-logo footerColumn"> <a class="footerLogo" href="/"><img alt="Promix Logo" class="lazyload" src="//promixnutrition.com/cdn/shop/t/165/assets/placeholder-1x1-transparent.png?v=54962450015020009911729185596" data-src="//promixnutrition.com/cdn/shop/t/165/assets/promix-jumbled-logo.png?v=165404731951863119821729185612" /></a> </div><!--footerColumn-logo--> <div class="footerColumn-newsletter footerColumn"> <h4>Stay Connected</h4> <p>Sign up for new product drops, restocks, and more</p> <div class="newsletterKlaviyoForm"> <div class="klaviyo-form-XhhjGF"></div> </div><!--newsletterKlaviyoForm--> </div><!--footerColumn-newsletter--><div class="footerColumn-nav-footer-menu-1 footerColumn-nav footerColumn"> <h4>Company</h4><nav><ul><li><a href="/pages/our-mission">About</a></li><li><a href="/pages/protein-calculator">Protein Calculator &trade;</a></li><li><a href="/blogs/authenticate-products">Third Party Testing</a></li><li><a href="/pages/community">Shopify Collabs</a></li><li><a target="_blank" href="https://www.shareasale.com/join/promix">Affiliate Program</a></li><li><a href="/pages/military-first-responders-medical-nurses-and-teachers-discount">Military & First Responders</a></li></ul></nav> </div><!--footerColumn-nav--><div class="footerColumn-nav-footer-menu-2 footerColumn-nav footerColumn"> <h4>Customer Service</h4><nav><ul><li><a href="/pages/contact">Contact Us</a></li><li><a href="https://promixnutrition.com/apps/wonderment/tracking">Track Order</a></li><li><a href="/pages/wholesale-apply">Wholesale</a></li><li><a target="_blank" href="https://promix-nutrition.gorgias.help/en-US">FAQ</a></li></ul></nav> </div><!--footerColumn-nav--><div class="footerColumn-miscellaneous footerColumn"> <div class="footerTerms"> <p class="copyright">&copy; 2024 Promix Nutrition. All rights reserved. <span>2613 NW 24th Terrace Gainesville, FL 32605</span></p><nav> <ul><li><a href="/pages/terms-conditions">Terms & Conditions</a></li><li><a href="/pages/privacy-policy">Privacy Policy</a></li><li><a href="/pages/terms-of-sale">Terms of Sale</a></li><li><a href="/pages/accessibility">Accessibility</a></li><li><a id="accessibilityCustomTrigger" class="accessibilityCustomTrigger" tabindex="0">Accessibility Options</a></li> </ul> <ul><li><a href="/pages/us-laws-compliance">Do Not Sell or Share My Personal Information</a></li><li><a href="/pages/washington-consumer-health-data-privacy-policy">Washington Consumer Health Data Privacy Policy</a></li></ul> </nav> <p class="disclaimer">*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. For best results supplements should be taken as directed over time, in conjunction with a healthy diet and regular exercise program. 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