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translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rdn7fbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Why BigCommerce?</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/platform/engage/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="pt-[5px]" style="color:transparent" src="https://dam.bigcommerce.com/m/39412475f4c8b913/original/icon-navigation-why-bigcommerce-engage.svg"/><p class="pt-1">Engage</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Hosted low/no code, headless, or both.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/platform/attract/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="pt-[5px]" style="color:transparent" src="https://dam.bigcommerce.com/m/767e034cf9ad8fa6/original/icon-navigation-why-bigcommerce-attract.svg"/><p class="pt-1">Attract</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Improved conversion, ROAS, and revenue. </div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/platform/convert/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="pt-[5px]" style="color:transparent" src="https://dam.bigcommerce.com/m/5d9c672695d3c0e5/original/icon-navigation-why-bigcommerce-convert.svg"/><p class="pt-1">Convert</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Payment freedom, lower fees, higher conversion.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/platform/expand/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="pt-[5px]" style="color:transparent" src="https://dam.bigcommerce.com/m/2c159bce7b56ccab/original/icon-navigation-why-bigcommerce-expand.svg"/><p class="pt-1">Expand</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Grow with new brands, geos, and channels.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/platform/operate/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="pt-[5px]" style="color:transparent" src="https://dam.bigcommerce.com/m/6fa150f45966756d/original/icon-navigation-why-bigcommerce-operate.svg"/><p class="pt-1">Operate</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Streamlined operations for lower costs and risk.</div></a></li></ul></div></div></div></div><div class="grid-item css-1yki1s4"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rln7fbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Solutions</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/solutions/#use-cases"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Use Cases</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Simplified expansion with Multi-Storefront, B2B+B2C, and more.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/solutions/#industry-solutions"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Industries</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Leading capabilities for B2B, fashion, health & beauty, sports & outdoor, and more.</div></a></li></ul></div></div></div></div><div class="grid-item css-1ildt66"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rtn7fbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Featured</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/solutions/b2b-ecommerce-platform/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">B2B Edition</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Advanced B2B features for enterprise plans.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/product/catalyst/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Catalyst</p><span class="text-xxs leading-[21px] text-bc-blue bg-[#0D52FF14] rounded-2xl py-0.5 px-2.5 border-[#0D52FF4D] border group-hover:text-white group-hover:border-bc-blue group-hover:bg-bc-blue">New</span></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Create stunning, high-performing storefronts that captivate and convert.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/dm/feedonomics/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Feedonomics</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Omnichannel feed and data transformation.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/solutions/multi-store/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Multi-Storefront</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Manage multiple unique stores from one account.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/solutions/international/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">International</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Grow your brand across the globe.</div></a></li></ul></div></div></div></div></div></div></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="css-152f6bm"><img alt="" loading="lazy" width="624" height="308" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F5b543ba5dccb8e55%2Foriginal%2Fcollage-makeswift-visual-builder-planted-storefront.jpg&w=640&q=75 640w, 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/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F5b543ba5dccb8e55%2Foriginal%2Fcollage-makeswift-visual-builder-planted-storefront.jpg&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F5b543ba5dccb8e55%2Foriginal%2Fcollage-makeswift-visual-builder-planted-storefront.jpg&w=3840&q=75"/></div></div></div></div></div><div class="grid-item css-59yyfh"><div class="css-gojznb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-rvpq1g">Catalyst: Built for Performance and Scale</span></p></div></div></div><div class="grid-item css-5b2bwo"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-29u5s9">The new storefront your </span><span class="css-12gp9xw">whole</span><span class="css-29u5s9"> team will love.</span></p></div></div></div><div class="grid-item css-1x7bkr3"><a data-testid="custom-next-link" target="_blank" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s u-Reqtr7fbdrm-className text-left uppercase" href="https://www.bigcommerce.com.au/product/catalyst/"><span class="md:flex-1">Learn More</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="bg-white"><div class="left-0 w-full h-fit max-h-[80vh] absolute translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rdnbfbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Launch Services</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/launch/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Overview </p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Chart your path to success with specialised services.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/launch/#implementation-project-management"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Implementation Project Management</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Experts to ensure you launch on time and under budget.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/launch/#solutions-architecture"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Solution Architecture</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Seasoned advisors to help you best design your store.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/launch/#data-migration-services"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Data Migration & Optimisation</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Expertise on a clean and clear path to migrating your data.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/launch/#enterprise-launch-package"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Enterprise Launch Package</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Personal training on how to set up and launch your BigCommerce Store.</div></a></li></ul></div></div></div></div><div class="grid-item css-1yki1s4"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rlnbfbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Success Services</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/success/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Overview</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Technical and strategic guidance to help  you grow.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/success/#customer-success-manager"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Customer Success Manager</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Trusted partners to guide your growth.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/success/#technical-account-management"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Technical Account Management</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Expert technical advice and advocacy.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/services/success/#enterprise-growth-package"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Enterprise Growth Package</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Increase sales by improving SEO and conversion.</div></a></li></ul></div></div></div></div><div class="grid-item css-1ildt66"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rtnbfbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Training</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/university/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">BigCommerce University Overview</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Set your team up for success, regardless of  their role.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/university/business/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">For Business Users</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Non-technical training for BigCommerce users.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/university/technical/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">For Technical Users</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Developer courses and certification.</div></a></li></ul></div></div></div></div></div></div></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="css-lng9o5"><img alt="" loading="lazy" width="468" height="232" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=3840&q=75"/></div></div></div></div></div><div class="grid-item css-59yyfh"><div class="css-gojznb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-rvpq1g">Professional Services Blog Series</span></p></div></div></div><div class="grid-item css-5b2bwo"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-29u5s9">Get to know our teams and how they support your success in this Q&A series.</span></p></div></div></div><div class="grid-item css-1x7bkr3"><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s u-Reqtrbfbdrm-className text-left uppercase" href="https://www.bigcommerce.com.au/blog/category/professional-services/"><span class="md:flex-1">Learn More</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="bg-white"><div class="left-0 w-full h-fit max-h-[80vh] absolute translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rdnffbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Learning Resources</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Overview</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/articles/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Articles</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/guides/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Guides</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/webinars/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Webinars</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/make-it-big/podcast/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Podcasts</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/university/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">University</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/reports/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Reports</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/events/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Events</p></span></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/blog/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Blog</p></span></a></li></ul></div></div></div></div><div class="grid-item css-1yki1s4"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-myzdt1"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rdlnffbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Success Stories</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/case-study/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Case Studies</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Read our success stories.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/showcase/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Customer Showcase</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">See our featured customers.</div></a></li></ul></div></div></div></div><div class="grid-item css-tb5eip"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rllnffbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Recognition</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/resources/reports/#analyst-reports"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Analyst Reports</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Learn what experts are saying.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/company/awards/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Awards</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">See where we're winning.</div></a></li></ul></div></div></div></div></div></div></div><div class="grid-item css-1ildt66"><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i u-Rtnffbdrm-className" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Partners</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/partners/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Overview</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Discover your partner in growth.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/partners/become-a-partner/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Become a Partner</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Join our global partner ecosystem.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_blank" class="group/link block" href="https://partners.bigcommerce.com/directory/search?f0=Regions+Served&f0v0=Australia+and+New+Zealand "><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Find an Agency Partner</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Get ecommerce help from certified experts.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/apps/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Find a Technology Partner</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Explore powerful integrations and apps.</div></a></li><li class="group transition duration-100 ease-in-out pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.com.au/partners/powered-by/"><span class="flex items-start text-base leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click gap-2 group-hover:text-bc-blue"><p class="pt-1">Powered By</p></span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Resell ecommerce with Commerce-as-a-Service.</div></a></li></ul></div></div></div></div></div></div></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><div class="css-gojznb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="css-ujxfr8"><img alt="" loading="lazy" width="821" height="407" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=3840&q=75"/></div></div></div></div></div><div class="grid-item css-59yyfh"><div class="css-gojznb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-rvpq1g">The Global B2B Buyer Behavior Report</span></p></div></div></div><div class="grid-item css-5b2bwo"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-29u5s9">This in-depth report provides actionable strategies to help you sell more online.</span></p></div></div></div><div class="grid-item css-1x7bkr3"><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s u-Reqtrffbdrm-className text-left uppercase" href="https://www.bigcommerce.com.au/resources/reports/global-b2b-buyer-report-cdl-report/"><span class="md:flex-1">Read now</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="bg-white"></div></div></header><div class="opacity-0 pointer-events-none z-[1] !block top-0 w-full lg-plus:hidden h-screen bg-bc-black fixed right-0 transition-all duration-300 "></div><div style="height:108px"></div></div></div></div></div><div class="grid-item css-9858c6"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-mhwr3c"><div class="css-1dg7gh"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="css-7rgyt2"><div class="css-1ofs19d"><div class="grid-item css-mhwr3c"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-76q8dx" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><h1 class="css-egobtx"><span class="css-ntx3td">Master Services Agreement</span></h1></div></div></div></div></div></div><div class="grid-item css-59yyfh"><div class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-1ysc1p8" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><h4 class="css-egobtx"><span class="css-1o5tne7">Date of Last Revision: January 1, 2025</span></h4></div></div></div></div></div></div></div></div></div></div></div></div><div class="grid-item css-59yyfh"><div class="css-1dg7gh"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><div class="css-126t7ds"><div class="css-1l17exr"><div class="grid-item css-mhwr3c"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-76q8dx" style="--list-marker-color:var(--bc-black)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="css-o4bhqa">This Master Services Agreement (</span><span class="css-1rkhu9r">"Agreement"</span><span class="css-o4bhqa">) is between BigCommerce Inc. and any of BigCommerce’s affiliates, subsidiaries, including, but not limited to Feedonomics Holdings, LLC, successors, or parent companies (</span><span class="css-1rkhu9r">“BigCommerce”</span><span class="css-o4bhqa">) and Customer and its affiliates, subsidiaries, successors, or parent companies thereof (</span><span class="css-1rkhu9r">“Customer”</span><span class="css-o4bhqa">) (collectively, </span><span class="css-1rkhu9r">“the Parties”</span><span class="css-o4bhqa">) to establish the general terms and conditions that govern the service relationship between both parties. This Agreement outlines and governs your rights and obligations as a user of our services and is designed to ensure a clear understanding of the terms of our relationship. By utilizing the Services, you accept these terms and conditions in full. The term "BigCommerce," "we," "us," or "our" refers to the BigCommerce entity providing the Services. "You" or “Customer” refers to the individual or entity using the Services, whether by registering an account, clicking to accept this Agreement, executing an Order that references this Agreement, or simply by using our Services in any capacity.</span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">Your access to and use of the Services is also subject to any additional guidelines or rules applicable to such Services or features that may be posted from time to time and any addenda agreed to by the Parties. All such guidelines or rules are hereby incorporated by reference into this Agreement.</span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">Except as may be provided in an Order Form, this Agreement is effective as of the date you first use or access any Service or when you click "I agree" (or similar button or checkbox) to register for an account, whichever occurs first. Your continued use of the Services constitutes your acceptance of this Agreement. This Agreement does not require a physical signature to be legally binding; your electronic assent or use of our Services signifies your agreement to these terms.</span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">PLEASE NOTE: BY SIGNING UP FOR A SERVICE USING AN EMAIL ADDRESS FROM YOUR EMPLOYER OR ANOTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO BIND THAT ENTITY AND ITS AFFILIATES TO THIS AGREEMENT, AND "YOU" AND “CUSTOMER” IN THIS CONTEXT WILL REFER TO THAT ENTITY. IF YOU DO NOT HAVE THE NECESSARY AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.</span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">The Services may not be accessed for the purposes of monitoring their availability, performance, or functionality, or for any other benchmarking or competitive purposes without our prior written consent. Direct competitors of BigCommerce are expressly prohibited from accessing the Services, except with our explicit prior written approval.</span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">BigCommerce reserves the right to update or modify this Agreement at any time, with updates taking immediate effect upon posting to our website or notification to you. </span></p><p class="css-1jln6b4"><span class="css-o4bhqa"></span></p><p class="css-1jln6b4"><span class="css-o4bhqa">By engaging with BigCommerce's Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement between you and BigCommerce.</span></p><span class="css-1jln6b4"><span class="css-10ejtrc"></span></span></div></div></div><div class="grid-item css-59yyfh"><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-16a2rh1" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Scope and Definitions</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Scope</span><span class="css-o4bhqa">. This Agreement governs your use of the websites and the Services. Except as otherwise specified, this Agreement does not apply to Third-Party Products, which are governed by their own terms of service.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Incorporated Terms.</span><span class="css-o4bhqa"> The following policies, guidelines, and agreements (</span><span class="css-1rkhu9r">“Incorporated Terms”</span><span class="css-o4bhqa">) are hereby incorporated into, and form an integral part of, the Agreement to which you are agreeing to be bound:</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">Privacy Policy</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa"></span><a class="css-ytumd6" target="_blank" href="/privacy"><span class="css-o4bhqa">(BigCommerce Specific)</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/privacy"><span class="css-o4bhqa"></span></a><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="https://feedonomics.com/privacy-policy/"><span class="css-o4bhqa">(Feedonomics Specific)</span></a><span class="css-bfcmu3"></span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/acceptable-use-policy"><span class="css-o4bhqa">Acceptable Use Policy</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/api-terms"><span class="css-o4bhqa">API Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/fees-and-billing"><span class="css-o4bhqa">Fees and Billing Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/infringing-materials-protocol"><span class="css-o4bhqa">Infringing Materials Protocol</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/jurisdiction-specific-terms"><span class="css-o4bhqa">Jurisdiction-Specific Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/merchant-client-terms"><span class="css-o4bhqa">Merchant-Client Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/mobile-app-terms"><span class="css-o4bhqa">Mobile App Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/store-terms"><span class="css-o4bhqa">Store Terms</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/privacy/data-processing-addendum"><span class="css-o4bhqa">Data Processing Addendum</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/merchant-unified-billing"><span class="css-o4bhqa">Unified Billing Terms</span></a><span class="css-bfcmu3"></span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/us-uk-ca-merchant-unified-billing"><span class="css-o4bhqa">(US, UK, & Canada)</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/in-merchant-unified-billing"><span class="css-o4bhqa">(India Specific)</span></a><span class="css-bfcmu3"></span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-bfcmu3"></span><a class="css-ytumd6" target="_blank" href="/terms/professional-services-program-document"><span class="css-o4bhqa">Professional Services </span></a><span class="css-bfcmu3"></span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Contracting Entity. “BigCommerce”</span><span class="css-o4bhqa"> means the BigCommerce entity with which you are entering into this Agreement. If you have previously entered into an agreement with a BigCommerce entity, then </span><span class="css-1rkhu9r">“BigCommerce”</span><span class="css-o4bhqa"> means that entity. If you have not previously entered into an agreement with a BigCommerce entity, then </span><span class="css-1rkhu9r">“BigCommerce”</span><span class="css-o4bhqa"> means the entity identified in the following table: </span><a class="css-ytumd6" target="_self" href="/terms#"><span class="css-o4bhqa"></span></a><span class="css-bfcmu3"> </span><a class="css-ytumd6" target="_self" href="/terms#"><span class="css-o4bhqa"></span></a><span class="css-km0ktl">Country of Residence of Merchant BigCommerce Entity Governing Law Services </span><span class="css-1bqo6jp">United States BigCommerce, Inc., a New York Ecommerce Platform & Texas corporation in the certain Professional Services United States United Kingdom BigCommerce UK Ltd., a England and Wales Ecommerce Platform & United Kingdom limited certain Professional Services company European Union BigCommerce Software Ireland Ecommerce Platform & Ireland Ltd., an Irish certain Professional Services limited company Australia BigCommerce Pty. Ltd., New South Wales, Ecommerce Platform & an Australia proprietary Australia certain Professional Services limited company Any other jurisdiction BigCommerce Pty. Ltd., New York Ecommerce Platform & an Australia proprietary certain Professional Services limited company </span><span class="css-km0ktl">If purchasing and/or contracting solely with Feedonomics </span><span class="css-1bqo6jp">Worldwide Feedonomics Holdings, LLC, New York Feedonomics Platform a Delaware corporation in the United States</span><a class="css-ytumd6" target="_self" href="/terms#"><span class="css-o4bhqa"></span></a><span class="css-o4bhqa"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Certain Definitions. </span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Affiliate”</span><span class="css-o4bhqa"> means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Ecommerce Platform”</span><span class="css-o4bhqa"> means the subscription to BigCommerce’s ecommerce software-as-a-service platform</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Feedonomics Platform”</span><span class="css-o4bhqa"> means Feedonomics proprietary software which uses data to deliver the Services under this Agreement. The Feedonomics Platform manages and aggregates product information (e.g. image files, text, templates, product descriptions, prices, etc.), and optimizes product catalogs to syndicate listings across hundreds of online channels (data feed management), and for the purpose of aggregating order data, bridging order management and fulfillment while enabling Customers to manage order data and volumes through a centralized platform. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Fulfillment”</span><span class="css-o4bhqa"> means the Customer’s ability to access the Ecommerce Platform via the BigCommerce control panel or begin Services coordination. This does not include post-Fulfillment delays attributable to actions or inactions on the part of the Customer, such as failure to validate their account, accessing the fulfilled Ecommerce Platform or Service, development and setup activities, or the go-live or launching of a Store. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Multi-Storefront”</span><span class="css-o4bhqa"> or </span><span class="css-1rkhu9r">“MSF”</span><span class="css-o4bhqa"> means the ability to manage multiple unique Storefronts within one Store. A Multi-Storefront enabled Store must meet </span><a class="css-ytumd6" target="_blank" href="https://support.bigcommerce.com/s/article/Multi-Storefront#limitations"><span class="css-o4bhqa">additional requirements.</span></a><span class="css-bfcmu3"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Order Form”</span><span class="css-o4bhqa"> or </span><span class="css-1rkhu9r">“Order”</span><span class="css-o4bhqa"> means one or more order forms that reference this Agreement and are executed by Customer and BigCommerce or its Affiliate(s) for the purchase of Services. By entering into an Order Form hereunder, an Affiliate agrees to be bound by the terms of this Agreement as if it were an original party hereto; however pricing and Services are subject to change with the addition of each new Customer Affiliate’s Order Form.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Services</span><span class="css-o4bhqa">” means all products, services, and materials offered by BigCommerce or its Affiliates which are located on or accessible through the Website or otherwise described in an Order Form or Program Document. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Store”</span><span class="css-o4bhqa"> means an individual admin panel for the Customer to connect and manage one or multiple Storefront(s) by way of distinct settings and configurations.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Storefront”</span><span class="css-o4bhqa"> means an individual website, or a shopping cart offered through the Ecommerce Platform identified by a unique domain.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Third-Party Products</span><span class="css-o4bhqa">” means any third-party information, website, product, service, or materials referenced in, accessible through, or provided in connection with, the Website or Services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">“Website”</span><span class="css-o4bhqa"> means the BigCommerce website located at </span><a class="css-ytumd6" target="_blank" href="/"><span class="css-o4bhqa">www.bigcommerce.com</span></a><span class="css-o4bhqa"> (including all associated internet country codes), together with all BigCommerce websites accessible there, and the Account control panel. </span></span></li></ol></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Eligibility. </span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Minimum Age.</span><span class="css-o4bhqa"> The Services are available only to persons who are the age of majority and can form legally binding contracts under applicable law. Without limiting the foregoing, the Services are not intended to be used by individuals under the age of 18. If you do not qualify, please do not use the Services or access the Website. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Registration</span><span class="css-o4bhqa">. In order to use the Services, you must establish a Services account (</span><span class="css-1rkhu9r">“Account”</span><span class="css-o4bhqa">) by registering with BigCommerce. You may be required to submit a valid means of payment for which you are authorized to purchase Services. You will provide true, accurate, current, and complete information when registering for an Account and will update the information as necessary to keep your Account and payment information current. As part of the registration process, you will provide BigCommerce with a user name and password for your Account (together </span><span class="css-1rkhu9r">“Account Credentials”</span><span class="css-o4bhqa">). BigCommerce reserves the right to refuse registration of, or cancel, accounts that violate this Agreement or BigCommerce’s Acceptable Use Policy.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Payment Method. </span><span class="css-o4bhqa">Unless otherwise agreed by the Parties, Customer’s payments will occur by credit card or, subject to BigCommerce’s written approval (email acceptable), by PayPal or through ACH debits initiated by BigCommerce to an eligible account identified by Customer. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Security.</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Generally</span><span class="css-o4bhqa">. You are responsible for maintaining the security of your Account Credentials and for all Services ordered, accessed, or otherwise used in connection with your Account Credentials and all actions taken in association therewith. You will not share your Account Credentials with any third party. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Payment</span><span class="css-o4bhqa"> Cards. BigCommerce is responsible for the security of credit cardholder data to the extent that BigCommerce has control of that data. To that end, BigCommerce undertakes regular assessments consistent with the applicable Payment Card Industry Data Security Standards (“PCI”). You represent and warrant that you will determine the PCI merchant requirements applicable to you and your use of the Services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Checkout</span><span class="css-o4bhqa"> Environment; PCI. BigCommerce will provide a secure environment (including appropriate technical, physical and organizational security measures and safeguards) for customer data stored and processed via the standard BigCommerce checkout (</span><span class="css-1rkhu9r">"Customer Data"</span><span class="css-o4bhqa">) in order to protect Customer Data from unauthorized access and use. BigCommerce’s secure environment is certified under the Payment Card Industry Data Security Standard. BigCommerce will maintain PCI certification for the designated portions of the Services that you use to store and process credit card data, subject to the following (each a </span><span class="css-1rkhu9r">“PCI Compliance Condition”</span><span class="css-o4bhqa">): (i) you comply with BigCommerce documentation and in-product notifications, and (ii) you use a BigCommerce checkout environment that has not been modified except through the BigCommerce control panel. To the extent permitted by applicable law, BigCommerce excludes and disclaims any liability related to the unauthorized use of Customer Data, including liability due to PCI noncompliance, in the event any PCI Compliance Condition is not satisfied. For example, you will be solely liable for PCI compliance with respect to modifications to the checkout environment, including modifications via apps or a developer, modifications of BigCommerce’s distributed open source checkout code in any manner that could result in or contribute to PCI noncompliance, use of a checkout environment not provided by BigCommerce, or use of a payment provider for which BigCommerce does not provide an integration.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Use Restrictions.</span><span class="css-o4bhqa"> This is an agreement for Services, and you are not granted a license to any software by this Agreement. Except as permitted and non-excludable under applicable law, you will not, directly or indirectly: reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of or included in the Services or any software, documentation or data related to the Services (</span><span class="css-1rkhu9r">“Software”</span><span class="css-o4bhqa">); modify, translate or create derivative works based on the Services or any Software; or copy (except for archival purposes), distribute, pledge, assign or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Discussion Areas. </span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">No Warranty.</span><span class="css-o4bhqa"> BigCommerce makes no representations or warranties with respect to any forums, blogs, private messages, emails, or other electronic discussion mediums made available through or in connection with the Services (collectively, </span><span class="css-1rkhu9r">"Discussion Areas"</span><span class="css-o4bhqa">) or with respect to any information or materials contained in the Discussion Areas. Your use of, or reliance upon, any such information or materials is at your sole risk. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Your Postings</span><span class="css-o4bhqa">. All information, content, or materials you post to a Discussion Area must comply with the Acceptable Use Policy. BigCommerce will have no obligation to monitor the Discussion Areas, but may do so at its discretion and may delete, move, or edit any information or materials in the Discussion Areas. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Intellectual Property</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Reservation of Rights</span><span class="css-o4bhqa">. BigCommerce, its Affiliates, and licensors retain all rights, titles, and interests in and to the Services provided, including all related intellectual property rights inherent to the software, platforms, and content delivered as part of the Service offerings. Except for the limited rights expressly granted under this Agreement, no additional rights are conveyed to you, implicitly or otherwise.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Use of Services and Content.</span><span class="css-o4bhqa"> You are granted the right to access and utilize the content and services provided by BigCommerce, subject to the terms specified in applicable order forms, this Agreement, and accompanying documentation. This access is intended for your business use in accordance with the agreed-upon service parameters.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Customer Data and Applications:</span><span class="css-o4bhqa"> You grant BigCommerce a non-exclusive, worldwide, limited-term license to host, copy, transmit, display, and use any applications, program code, or data created by or for you, as necessary for BigCommerce to operate, deliver, promote and ensure optimal operation of the services and to exercise our rights under the Agreement and as required by law. This includes allowing interoperability of client-specified third-party applications with BigCommerce's services, under the condition that such use does not transfer ownership of the Customer's data or intellectual property to BigCommerce. You represent, warrant, and agree that you have all necessary rights in the materials to grant this license</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Feedback: </span><span class="css-o4bhqa">You provide BigCommerce and its affiliates a perpetual, irrevocable, royalty-free license to utilize suggestions, enhancement requests, recommendations, or other feedback related to the service's operation. This encompasses the right to incorporate such feedback into BigCommerce's services without any obligation to you.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Intellectual Property in Customer Content. </span><span class="css-o4bhqa">You retain ownership of all intellectual property rights in the content you provide while using BigCommerce's Services. By submitting content through BigCommerce's platforms, you grant BigCommerce a non-exclusive, worldwide, royalty-free, sublicensable right to use this content as necessary to provide the Services, in any existing or future media. You represent and warrant that you have all necessary rights to grant this license for the content provided and that the use of such content does not infringe on any third-party intellectual property rights.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Restrictions and Ownership</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Customer Use: </span><span class="css-o4bhqa">You agree not to use, imitate, or copy any of BigCommerce's trademarks, service marks, trade dress, logos, or other branding without BigCommerce's prior written consent. Any permitted use of BigCommerce's marks will inure to BigCommerce's benefit.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">BigCommerce IP: </span><span class="css-o4bhqa">All intellectual property associated with the BigCommerce websites, services, APIs, software, documentation, and other materials, including enhancements and updates, are owned by BigCommerce and/or its Affiliates or partners. You are granted a limited license to use these materials in compliance with the Agreement terms, solely for the duration of the service period.</span></span></li></ol></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Confidentiality</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Definition of Confidential Information. "Confidential Information"</span><span class="css-o4bhqa"> is defined as all business, technical, financial, and other information disclosed by one party (the </span><span class="css-1rkhu9r">"Disclosing Party"</span><span class="css-o4bhqa">) to the other party (the </span><span class="css-1rkhu9r">"Receiving Party"</span><span class="css-o4bhqa">), whether communicated orally or in writing. This includes information marked as confidential or designated as confidential orally, as well as BigCommerce's proprietary technologies, performance data related to the Services, customer data, service terms and pricing, business and marketing strategies, technology and technical information, product plans and designs, and business processes. Confidential Information also includes any other information, whether written or oral, that the Receiving Party should reasonably understand is confidential to the Disclosing Party. BigCommerce Confidential Information is further defined as including any information regarding an Ecommerce Platform or Feedonomics Platform weakness or vulnerability identified through penetration testing, vulnerability assessments, vulnerability scanning, security audits, or any other forms of Platform or Service testing conducted by or on behalf of Customer. However, Confidential Information does not cover information that: (i) is already publicly known without the Receiving Party's breach of this Agreement; (ii) was in the Receiving Party's possession prior to disclosure by the Disclosing Party without an obligation of confidentiality; (iii) is obtained from a third party without breach of any confidentiality obligation; or (iv) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Obligations to Protect Confidential Information.</span><span class="css-o4bhqa"> The Receiving Party agrees to: (i) maintain the confidentiality of the Disclosing Party's Confidential Information with at least the same degree of care that it uses to protect its own Confidential Information, but not less than a commercially reasonable standard of care; (ii) use the Confidential Information solely for the purpose of fulfilling its obligations and exercising its rights under this Agreement; and (iii) restrict disclosure of Confidential Information to its employees, consultants, and contractors who need to know such information for purposes related to this Agreement and who are bound by confidentiality obligations that are at least as protective as those outlined herein.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Permitted Disclosures. </span><span class="css-o4bhqa">The Receiving Party may disclose Confidential Information (i) to the extent necessary to protect or enforce its rights hereunder or (ii) if required by law, regulation, or a valid court order, provided that for such compelled disclosures (if not legally prohibited): (a) Receiving Party gives prompt notice to the Disclosing Party to allow for the opportunity to challenge or limit the disclosure at the Disclosing Party’s expense, and (b) Receiving Party discloses only the minimum amount of Confidential Information necessary to comply with the legal requirement, subject to obtaining confidential treatment for the disclosed information where possible.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Ownership and Use. </span><span class="css-o4bhqa">Each party retains all rights and ownership in its Confidential Information. The disclosure of Confidential Information under this Agreement does not convey any rights, title, or interests in the information to the Receiving Party, except as expressly authorized by the Disclosing Party in writing.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Survival and Equitable Relief. </span><span class="css-o4bhqa">The confidentiality obligations under this Agreement shall survive the termination or expiration of this Agreement for as long as the Confidential Information remains confidential. The Receiving Party acknowledges that unauthorized disclosure of Confidential Information may cause substantial harm to the Disclosing Party, for which monetary damages would be insufficient, and thus agrees that the Disclosing Party will be entitled to seek equitable relief, including injunctions and specific performance without the necessity of posting a bond, in the event of any breach of confidentiality obligations, in addition to any other remedies available at law or in equity.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Backup Storage. </span><span class="css-o4bhqa">For its own operational efficiencies and purposes, BigCommerce from time to time back up data on its servers, but is under no obligation or duty to you to do so under this Agreement or otherwise. IT IS SOLELY YOUR DUTY AND RESPONSIBILITY TO BACKUP SEPARATELY YOUR FILES AND DATA THAT MAY RESIDE ON BIGCOMMERCE SERVERS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL BIGCOMMERCE BE LIABLE TO YOU, YOUR USERS, OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, FOR LOSS OF FILES AND/OR DATA ON ANY BIGCOMMERCE SERVER.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">No Assignment by You.</span><span class="css-o4bhqa"> You may not assign your rights or obligations under this Agreement without the prior written consent of BigCommerce, which BigCommerce may refuse in its sole discretion. Any attempted assignment without prior written consent from BigCommerce will be deemed null and void. BigCommerce may assign its rights and/or obligations under this Agreement at any time. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties, their respective successors and permitted assigns.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Disclaimer of Warranties</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">General Representations.</span><span class="css-o4bhqa"> YOUR USE OF THE WEBSITE, SOFTWARE, AND SERVICES WILL BE AT YOUR OWN RISK AND ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BIGCOMMERCE AND ITS SUPPLIERS AND AFFILIATES DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Specific Warranties and Disclaimers.</span><span class="css-o4bhqa"> BIGCOMMERCE MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS ABOUT (i) THE ABILITY OF THE WEBSITE, SERVICES, OR SOFTWARE TO PERFORM WITHOUT LIMITATION OR RESTRICTION IN ANY GIVEN ENVIRONMENT, (ii) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE WEBSITE, SERVICES, OR SOFTWARE, (iii) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY LINKED SITES (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE), AND/OR (iv) THIRD-PARTY PRODUCTS, AND BIGCOMMERCE ASSUMES NO LIABILITY OR RESPONSIBILITY THEREWITH.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Third-Party Products and Advice.</span><span class="css-o4bhqa"> THE REFERENCE TO, OR AVAILABILITY OF, THIRD-PARTY PRODUCTS IN CONNECTION WITH THE SERVICES OR WEBSITE DOES NOT CONSTITUTE, AND WILL NOT BE CONSTRUED AS CONSTITUTING, AN ENDORSEMENT, AUTHORIZATION, SPONSORSHIP, OR AFFILIATION BY OR WITH BIGCOMMERCE WITH RESPECT TO SUCH THIRD-PARTY PRODUCTS.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Legal, Tax, Financial, Other Communications. </span><span class="css-o4bhqa">NO ORAL OR WRITTEN INFORMATION OR ADVICE OR COMMUNICATIONS PROVIDED BY BIGCOMMERCE OR ANY OF ITS EMPLOYEES WILL CONSTITUTE PERSONAL, LEGAL, TAX OR FINANCIAL ADVICE OR CREATE A WARRANTY, CONDITION OR REPRESENTATION OF ANY KIND.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Survival and Jurisdictional Variations.</span><span class="css-o4bhqa"> THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION AND/OR LIMITATION OF IMPLIED REPRESENTATIONS, CONDITIONS OR WARRANTIES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH EVENT, BIGCOMMERCE’S WARRANTIES, CONDITIONS AND REPRESENTATIONS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Indemnification. </span><span class="css-o4bhqa">The Customer shall, at its expense, defend, indemnify, and hold harmless BigCommerce, its suppliers and Affiliates from and against any claims, lawsuits, or proceedings brought against BigCommerce by a third party arising from the Customer's use of BigCommerce's services in a manner not authorized by this Agreement, or from the Customer's data, or from any content or application not provided by BigCommerce. The Customer will indemnify BigCommerce against damages, legal fees, and costs awarded against BigCommerce or part of a settlement approved by the Customer. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Limitation of Liability</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">General Limitation. </span><span class="css-o4bhqa">THE AGGREGATE LIABILITY OF EACH PARTY, TOGETHER WITH ALL ITS AFFILIATES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER AND ITS AFFILIATES TO BIGCOMMERCE FOR THE SERVICES GIVING RISE TO THE LIABILITY DURING THE TWELVE (12) MONTHS PRECEDING THE FIRST INCIDENT FROM WHICH THE LIABILITY AROSE. THIS LIMITATION APPLIES REGARDLESS OF THE ACTION'S NATURE, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, AND SHALL NOT LIMIT THE CUSTOMER'S PAYMENT OBLIGATIONS UNDER ANY OTHER SECTION OF THIS AGREEMENT.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Exclusion of Certain Damages. </span><span class="css-o4bhqa">NEITHER BIGCOMMERCE NOR ITS SUPPLIERS AND AFFILIATES, NOR THE CUSTOMER AND ITS AFFILIATES, WILL BE LIABLE FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS INTERRUPTION, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY. THIS EXCLUSION APPLIES EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE FOREGOING DOES NOT APPLY TO THE EXTENT PROHIBITED BY LAW.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Excluded Claims. </span><span class="css-o4bhqa">THIS LIMITATION OF LIABILITY DOES NOT COVER (1) THE CUSTOMER'S PAYMENT OBLIGATIONS UNDER THIS AGREEMENT; (2) DEATH, OR PERSONAL INJURY; OR (3) VIOLATIONS OF BIGCOMMERCE’S ACCEPTABLE USE POLICY; OR (4) ANY OTHER LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Failure of Essential Purpose.</span><span class="css-o4bhqa"> THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS SPECIFIED HEREIN SHALL APPLY IRRESPECTIVE OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. THESE PROVISIONS SHALL SURVIVE AND CONTINUE IN FULL FORCE AND EFFECT EVEN IF ANY REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Time Limitation for Claims.</span><span class="css-o4bhqa"> MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMITATION. ANY CLAIMS ARISING OUT OF OR RELATED TO THE USE OF BIGCOMMERCE'S WEBSITES, SOFTWARE, OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CLAIMS SHALL BE PERMANENTLY BARRED.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Jurisdictional Variations. </span><span class="css-o4bhqa">SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT FULLY APPLY IN THOSE JURISDICTIONS. IN SUCH CASES, BIGCOMMERCE'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. THIS LIMITATION OF LIABILITY SECTION WILL SURVIVE THE TERMINATION OR EXPIRATION OF THE AGREEMENT.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Term and Termination</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Term.</span><span class="css-o4bhqa"> The Services will be provided to you for the duration of your Services subscription or Order Form, unless earlier canceled or terminated by BigCommerce. This Agreement will automatically terminate upon the cancellation of all of your Services subscriptions. BigCommerce may terminate this Agreement or your Services subscription(s) at any time, with or without cause, upon written notice. BigCommerce will have no liability to you or any third party because of such termination. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Termination</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">For Cause:</span><span class="css-o4bhqa"> Either party may terminate this Agreement for cause if the other party materially breaches the Agreement and fails to cure such breach within thirty (30) days after written notice, or if the other party becomes insolvent, files for bankruptcy, or undergoes similar proceedings.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">For Convenience: </span><span class="css-o4bhqa">BigCommerce reserves the right to terminate the Agreement or any service subscriptions at any time with or without cause, upon written notice.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Effects of Termination.</span><span class="css-o4bhqa"> Upon termination of this Agreement by either party for any reason, or cancellation or expiration of your Services subscriptions: (i) BigCommerce will cease providing the Services; (ii) you will not be entitled to any refunds of any subscription or usage fees, or any other fees, pro rata or otherwise; (iii) any fees you owe to BigCommerce will immediately become due and payable in full; and (iv) BigCommerce may delete your archived data within 30 days. All sections of the Agreement that expressly provide for survival, or by their nature should survive, will survive termination of the Agreement, including, without limitation, confidentiality, indemnification, warranty disclaimers, and limitations of liability.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Survival.</span><span class="css-o4bhqa"> Certain provisions will survive the termination or expiration of this Agreement, including but not limited to Confidentiality, Indemnification, Warranty Disclaimers, Limitation of Liability, and any other provisions by their nature intended to survive such termination or expiration. These include obligations related to the protection of each party's intellectual property, payment obligations, and any rights or obligations of the Parties under the Agreement that, by their nature, should not terminate upon termination of the Agreement.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Arbitration Agreement and Class Action Waiver.</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa"> </span><span class="css-1rkhu9r">Applicability.</span><span class="css-o4bhqa"> This Arbitration Agreement and Class Action Waiver (</span><span class="css-1rkhu9r">“Arbitration Agreement”</span><span class="css-o4bhqa">) applies only to Customers domiciled in the United States. If you are not domiciled in the United States, then this Arbitration Agreement does not apply to you.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Purpose.</span><span class="css-o4bhqa"> This Arbitration Agreement and Class Action Waiver (</span><span class="css-1rkhu9r">“Arbitration Agreement”</span><span class="css-o4bhqa">) facilitates the prompt and efficient resolution of any disputes that may arise between you and BigCommerce. For the purpose of this Arbitration Agreement, </span><span class="css-1rkhu9r">“BigCommerce”</span><span class="css-o4bhqa"> means BigCommerce, Inc., a Texas corporation, and each of its parents, subsidiaries, and affiliated companies, and each of their respective officers, directors, employees, and agents. This Arbitration Agreement applies to this Agreement and any other agreement you may have with BigCommerce. Arbitration is a form of private dispute resolution in which parties to a contract agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. You have the right to opt-out of this Arbitration Agreement (as explained below), which means you would retain your right to litigate your disputes in a court, either before a judge or jury. Please read this Arbitration Agreement carefully. It provides that all disputes between you and BigCommerce will be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this Arbitration Agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Entering into this Arbitration Agreement constitutes a waiver of your right to litigate claims in court and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this Arbitration Agreement and can award the same damages and relief as a court (including attorney’s fees, if otherwise authorized by applicable law). The term </span><span class="css-1rkhu9r">“Dispute”</span><span class="css-o4bhqa"> means any dispute, claim, or controversy between you and BigCommerce regarding any aspect of your relationship with BigCommerce, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, gross negligence or reckless behavior), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Arbitration Agreement (with the exception of the enforceability of the Class Action Waiver clause below). </span><span class="css-1rkhu9r">“Dispute”</span><span class="css-o4bhqa"> is to be given the broadest possible meaning that will be enforced. WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS ARBITRATION AGREEMENT AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE CONSOLIDATED OR ARBITRATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Pre-Arbitration Dispute Resolution.</span><span class="css-o4bhqa"> For all Disputes you must first give BigCommerce an opportunity to resolve the Dispute. You must commence this process by mailing written notification to: Legal Department BigCommerce, Inc. 11305 Four Points Drive Building II, First Floor Austin, TX 78726 That written notification must include (1) your name, (2) your address, (3) a written description of the Dispute, and (4) a description of the specific relief you seek. If BigCommerce does not resolve the Dispute to your satisfaction within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. In the event that the requirements of this Section 12.3 place you in conflict with any applicable statute of limitations periods, the statute of limitations shall be tolled from the date on which BigCommerce receives your written notification until the earlier of: (i) the date on which BigCommerce and you resolve the Dispute; (ii) the date on which BigCommerce provides you written notification that BigCommerce will not informally resolve the Dispute; or (iii) 45 days after the date on which BigCommerce receives your written notification. In no event does BigCommerce’s agreement to the aforementioned tolling period constitute any waiver or abandonment of BigCommerce’s rights or defenses.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Arbitration Procedures.</span><span class="css-o4bhqa"> If this Arbitration Agreement applies and the Dispute is not resolved as provided above (</span><span class="css-1rkhu9r">“Pre-Arbitration Claim Resolution”)</span><span class="css-o4bhqa"> either you or BigCommerce may initiate arbitration proceedings. The American Arbitration Association (</span><span class="css-1rkhu9r">“AAA”</span><span class="css-o4bhqa">), www.adr.org will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator who shall be knowledgeable in the subject area in which the dispute arises. The arbitration will be commenced as an individual arbitration, and will in no event be commenced as a representative or class arbitration. All issues will be for the arbitrator to decide, including the scope of this Arbitration Agreement. For arbitration before the AAA, the AAA’s Commercial Arbitration Rules and the AAA’s Optional Rules For Emergency Measures Of Protection will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. This Arbitration Agreement governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action, representative action, or collective action procedures or rules apply to the arbitration. Because your contract with BigCommerce, this Agreement, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (</span><span class="css-1rkhu9r">“FAA”</span><span class="css-o4bhqa">), if applicable, governs the arbitrability of all Disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Exclusions from Arbitration/Right to Opt Out. </span><span class="css-o4bhqa">Notwithstanding the above, you or BigCommerce may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court or equivalent in the applicable jurisdiction; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the</span><span class="css-1rkhu9r"> “Opt-Out Deadline”</span><span class="css-o4bhqa">). You may opt out of this Provision by mailing written notification to Legal Department BigCommerce, Inc. 11305 Four Points Drive Building II, First Floor Austin, TX 78726 Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with BigCommerce through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on your relationship with BigCommerce. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Arbitration Award.</span><span class="css-o4bhqa"> The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator’s award will be in writing, will be signed by the arbitrator, and will include a determination of all the questions submitted to the arbitrator the decision of which is necessary in order to determine the controversy. Such award by the arbitrator will be final and binding on the Parties, except for any right of appeal provided by law, and may be entered in any court having jurisdiction over the Parties for purposes of enforcement. As part of the award, the arbitrator may award reasonable arbitration and attorney fees and costs.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Location of Arbitration.</span><span class="css-o4bhqa"> You may initiate arbitration in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution. In the event that BigCommerce initiates an arbitration, it may only do so in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution or the billing address for your account.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Payment of Arbitration Fees and Costs. </span><span class="css-o4bhqa">The Parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b). </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Class Action Waiver.</span><span class="css-o4bhqa"> The Parties agree that the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, representative action, consolidated action or private attorney general action) unless both you and BigCommerce specifically agree in writing to do so following initiation of the arbitration. Neither you, nor any other user of the Services, can be a class representative, class member, or otherwise participate in a class, representative, consolidated or private attorney general proceeding without having complied with the opt-out requirements above. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Limitation of Procedural Rights. </span><span class="css-o4bhqa">You understand and agree that, by entering into this Arbitration Agreement, you and BigCommerce are each agreeing to arbitration instead of the right to a trial before a judge or jury in a public court. In the absence of this Arbitration Agreement, you and BigCommerce might otherwise have had a right or opportunity to bring Disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). You give up those rights, to the extent permitted by applicable law. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited in arbitration. The right to appellate review of an arbitrator’s decision is much more limited than in court, and in general an arbitrator’s decision may not be appealed for errors of fact or law.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Severability.</span><span class="css-o4bhqa"> If any clause within this Arbitration Agreement (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Arbitration Agreement, and the remainder of this Arbitration Agreement will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, then this entire Arbitration Agreement will be unenforceable, and the Dispute will be decided by a court.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Continuation. </span><span class="css-o4bhqa">This Arbitration Agreement will survive the termination of your contract with BigCommerce and your use of the Services.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Anti-Corruption, Export and Sanctions Compliance. </span><span class="css-o4bhqa">With respect to this </span><span class="css-o4bhqa">Agreement, y</span><span class="css-o4bhqa">ou represent, warrant, and covenant that you:</span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">have not and will not violate, or cause any party to be in violation of, any applicable anti-bribery or anti-corruption law (including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977, as amended, the U.S. domestic bribery statute in 18 U.S.C. 201, the U.S. Travel Act, or the UK Bribery Act 2010), anti-kickback laws, anti-money laundering and anti-terrorist financing laws, sanctions, embargoes, export controls, import controls, anti-fraud laws, or any other applicable law, regulation, or order (collectively, </span><span class="css-1rkhu9r">“Applicable ABAC Laws”</span><span class="css-o4bhqa">);</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">have not and will not use or apply the Services or the Website in violation of Applicable ABAC Laws;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">have not and will not with a corrupt, improper, or illegal intention directly or indirectly (through third parties) pay, provide, promise, offer, authorize, solicit, or accept any money, gift, hospitality, entertainment, favor, financial advantage, or other thing of value to or from any individual, organization, political party, or entity whether in the public or private sector in any country in order to obtain, retain, or direct regulatory approvals, licenses, permits, business, contracts, investments, sales, tax or duty assessments, import or export clearances, foreign exchange clearances, or other advantages;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">shall cause all of your employees, officers, directors, agents, contractors, vendors, and partners (collectively, </span><span class="css-1rkhu9r">“Relevant Parties”</span><span class="css-o4bhqa">) to comply with all of the terms contained in this Anti-Corruption, Export and Sanctions Compliance Section;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">are not, and will ensure that your Relevant Parties and customers are not,</span><span class="css-1rkhu9r"> (a) </span><span class="css-o4bhqa">nationals, residents, agents or representatives of Iran, Cuba, North Korea, Syria, the Crimea Region of Ukraine, or any other region subject to comprehensive U.S. sanctions; </span><span class="css-1rkhu9r">(b)</span><span class="css-o4bhqa"> on the List of Specially Designated Nationals & Blocked Persons, the Sectoral Sanctions Identifications (SSI) List, or Foreign Sanctions Evaders List maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury, or any other applicable list of sanctioned, embargoed, blocked, criminal, or debarred persons maintained by any U.S. or non-U.S. government, the European Union, Interpol, the United Nations, the World Bank, or any other public international organization (each such list, a </span><span class="css-1rkhu9r">“Sanctions List”</span><span class="css-o4bhqa">);</span><span class="css-1rkhu9r"> (c)</span><span class="css-o4bhqa"> an entity that is 50% or more owned, individually or in the aggregate, directly or indirectly, by, is controlled by (including without limitation by virtue of such person being a director or owning voting shares or interests), or acts, directly or indirectly, for or on behalf of, any person or entity on a Sanctions List; or</span><span class="css-1rkhu9r"> (d)</span><span class="css-o4bhqa"> otherwise the target of any sanctions, suspensions, embargoes or debarment by the U.S. government or any other government or public international organization;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">shall secure all necessary export/sanctions licenses or authorizations to the extent applicable and necessary; </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">shall implement an effective, risk-based compliance program and necessary internal controls (including, but not limited to, conducting sanctions screenings of your Relevant Parties and customers) to ensure compliance with Applicable ABAC Laws and this Anti-Corruption, Export and Sanctions Compliance Section;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">shall review and adhere to BigCommerce’s </span><span class="css-1rkhu9r">Company Associate Compliance Guide</span><span class="css-o4bhqa"> if provided by BigCommerce; and</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">shall reasonably cooperate with BigCommerce to </span><span class="css-1rkhu9r">(a)</span><span class="css-o4bhqa"> ensure compliance with sanctions, embargoes, and other Applicable ABAC Laws and/or</span><span class="css-1rkhu9r"> (b)</span><span class="css-o4bhqa"> review and remediate actual or potential violations of sanctions or other Applicable ABAC Laws, including, but not limited to, suspending or terminating the supply of products or services to customers or other persons that appear on a Sanctions List or are otherwise the target of sanctions and other similar restrictions. A violation of the foregoing representations, warranties, or covenants will constitute a material breach of this Agreement, and, in the event of such a violation, BigCommerce may, at its sole option, terminate this Agreement for cause and without further liability or obligation on the part of BigCommerce. Any such breach will entitle BigCommerce to seek to be indemnified by you and/or obtain injunctive and other emergency or equitable relief, in addition to any other remedies which may be available under applicable laws.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Modifications.</span><span class="css-o4bhqa"> BigCommerce reserves the right, in its discretion, to change, modify, add to, or remove portions of the </span><span class="css-o4bhqa">Agreement </span><span class="css-o4bhqa">(collectively, </span><span class="css-1rkhu9r">“Changes”</span><span class="css-o4bhqa">), at any time. BigCommerce will notify you of Changes by sending an email to the address identified in your Account and by posting a revised version of the</span><span class="css-o4bhqa"> Agreement incorporating the Changes to its Website. Your continued use of the Website or Services following notice of the Changes (or posting of the Agreement </span><span class="css-o4bhqa">incorporating the Changes in the event your email address is no longer valid, is blocked, or is otherwise not able to receive the notice) will mean that you accept and agree to the Changes. Such Changes will apply prospectively beginning on the date the Changes are posted to the Website. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Miscellaneous. </span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Entire Agreement. </span><span class="css-o4bhqa"> This Agreement is the entire agreement between BigCommerce and Customer regarding Customer’s use of Services and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. Except as expressly provided in Section ‘Modifications’, no waiver, changes, or modifications to this Agreement will be effective unless included in a written amendment executed by authorized representatives of both parties. All Exhibits referenced in this Agreement are incorporated into this Agreement by reference. Each party represents and warrants to the other party that it is NOT relying on any promises, guarantees and/or assurances of the other party that are NOT otherwise expressly contained in this Agreement. In the case of a conflict between this Agreement and any Incorporated Terms, Program Documents, or Order Forms; the order of precedence in descending order is as follows: (i) the Order Form; (ii) this Master Services Agreement; and (iii) any Program Documents, exhibits, and schedules. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Governing Law; Jurisdiction. </span><span class="css-o4bhqa">The law that will govern the validity and construction of this Agreement and apply in any dispute or lawsuit arising out of or relating to this Agreement is as set forth in table in the Contracting Entity Section above. YOU HEREBY CONSENT TO, AND WAIVE ALL DEFENSES OF LACK OF PERSONAL JURISDICTION AND FORUM NON CONVENIENS WITH RESPECT TO, THE JURISDICTION AND VENUE OF THE FEDERAL AND STATE COURTS LOCATED IN TRAVIS COUNTY, TEXAS (USA). The prevailing party in any dispute arising out of this Agreement shall be entitled to recover its reasonable attorney’s fees and costs, in addition to any other relief granted. The United Nations Convention on Contracts for the International Sale of Goods will not apply to this Agreement and is hereby expressly excluded. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Language. </span><span class="css-o4bhqa">This Agreement has been prepared in the English language. In the event of any conflict or inconsistency between the English language version of this Agreement and any translation thereof, the English language version shall prevail.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Severability.</span><span class="css-o4bhqa"> If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Agreement will otherwise remain in full force and effect and enforceable.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Waiver. </span><span class="css-o4bhqa">No waiver of any provision of this Agreement, nor consent by BigCommerce to the breach of or departure from any provision of this Agreement, will in any event be binding on or effective against BigCommerce unless it be in writing and signed by a duly authorized representative of BigCommerce, and then such waiver will be effective only in the specific instance and for the specific purpose for which given.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Notices. </span></span><ol class="css-whke8m"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">You consent to receive electronically any communications from BigCommerce. We may communicate with you through the email address specified in your account or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered when sent to the email address you provide to us. All notices from both parties shall be made in the English language.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-o4bhqa">Notices to BigCommerce must be sent to: </span><a class="css-ytumd6" href="mailto:trustandsafety@bigcommerce.com?subject=&body="><span class="css-o4bhqa">trustandsafety@bigcommerce.com</span></a><span class="css-o4bhqa">.</span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Section Headings.</span><span class="css-o4bhqa"> The section headings and titles in this Agreement are for convenience only and have no legal or contractual effect. The Agreement will be interpreted without application of any strict construction in favor of or against you or BigCommerce.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Independent Contractors.</span><span class="css-o4bhqa"> No agency, partnership, joint venture or employment relationship is created by this Agreement or your use of the Services, and you do not have any authority of any kind to bind BigCommerce in any respect whatsoever.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Marks. </span><span class="css-o4bhqa"> BigCommerce shall have the non-exclusive right and license to use the names, trademarks, service marks and logos associated with your store(s) to promote the Services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Force Majeure.</span><span class="css-o4bhqa"> BigCommerce will have no liability to you, your users, or any third party for any failure by BigCommerce to perform its obligations under this Agreement in the event that such non-performance arises as a result of the occurrence of an event beyond the reasonable control of BigCommerce, including, without limitation, acts of a governmental body in its sovereign capacity, an act of war or terrorism, natural disaster, failure of electricity supply or telecommunication failure, riot, civil disorder, or civil commotion, pandemics, epidemics, quarantine restrictions or other force majeure event.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Third-Party Service Integration. </span><span class="css-o4bhqa">Certain Third-Party Products may be integrated with the Services. BigCommerce may, in its discretion and without liability to you, decide to no longer support such integration and migrate your Services subscription to a different integration. Any use or other engagement of Third- Party Services offered through the BigCommerce mobile based application (</span><span class="css-1rkhu9r">“Mobile Application”</span><span class="css-o4bhqa">) or Service is entirely at your own risk and discretion. It is your responsibility to understand the terms and conditions and/ or privacy policy of any Third- Party Services you are accessing, linking to, or otherwise engaging prior to any engagement with that Third-Party Service Provider. If you install or enable a Third- Party Services for use with the BigCommerce’s Service, you grant us permission to allow the applicable Third-Party Service Provider to access your data and content and other materials and to take any other actions required for the interoperation of the Third- Party Services with BigCommerce’s Services. Any exchange of data, content or materials, and any other interaction between you and the Third- Party Service Provider is solely between you and the Third-Party Service Provider. BigCommerce is not responsible for any disclosure, modification, deletion, or other processing of data, content, or other materials, or for any corresponding losses or damages you or any other party may suffer as a result of your interactions or engagement with Third-Party Services or a Third-Party Service Provider. In some instances, BigCommerce may receive revenue from third-parties that BigCommerce recommends or that you otherwise engage with through the use of our services. We provide no warranties and make no representations with respect to any third-party. The availability of Third-Party Services on BigCommerce’s mobile application and Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with BigCommerce. BigCommerce does not guarantee the availability of Third-Party Services and you acknowledge that BigCommerce may disable access to any Third-Party Services at any time and for any reason in its sole discretion without notice to you. BigCommerce is not responsible or liable to anyone for discontinuation of the Third-Party Services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="css-1rkhu9r">Hosting Services. </span><span class="css-o4bhqa">BigCommerce has entered into arrangements with one or more third parties for hosting services that are essential to the Services, incorporated within the Services and without which the Services could not be provided to you. </span></span></li></ol></li></ol></div></div></div></div></div></div></div></div></div></div></div></div><div class="grid-item css-3v38iy"><div id="Footer" class="css-gojznb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><footer class="css-kxzrrk u-R3fdrm-className bg-[#031649] w-full"><div class="mx-auto md:max-w-3xl lg:max-w-[1156px] pb-20 md:pt-20 md:px-[30px]"><div class="hidden md:grid md:grid-cols-2 lg:grid-cols-[repeat(auto-fit,minmax(min(100%/3,max(100%/4)),1fr))] gap-y-16 pb-14"><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Product</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/product/">Features</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/services/">Services</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/enterprise-pricing/">Enterprise Pricing</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/request-a-demo/">Request a Demo</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Partners</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/partners/">Overview</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/partners/become-a-partner/">Become a Partner</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://partners.bigcommerce.com/directory/">Find an Agency Partner</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/apps/">Find a Technology Partner</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/partners/become-a-partner/affiliate/">Affiliates</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/partners/powered-by/">Powered by</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Customers</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/case-study/">Case Studies</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/showcase/">Store Examples</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Resources</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/resources/">Overview</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/articles/">Articles</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/resources/guides/">Guides & White Papers</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/resources/webinars/">Webinars</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/make-it-big/podcast/">Podcast</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/resources/reports/">Reports</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/events/">Events</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/blog/">Ecommerce Blog</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_blank" rel="noopener" class="text-xs text-white hover:text-gray-900" href="https://medium.com/bigcommerce-developer-blog/">Developer Blog</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/resources/tools/">Free Tools</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Use case solutions</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/multi-store/">Multi-Storefront</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/headless-commerce/">Headless Commerce</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/b2b-ecommerce-platform/">B2B</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/wholesale-ecommerce-platform/">Wholesale</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/omnichannel/">Omnichannel</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/international/">International</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/commerce-as-a-service/">Commerce-as-a-Service</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/cryptocurrency-payments/">Crypto</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/essentials/">Small Business</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/enterprise/">Enterprise</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/services/migration/">Migration</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Industry solutions</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/fashion/">Fashion & Apparel</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/health-beauty/">Health & Beauty</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/food-beverage/">Food & Beverage</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/manufacturing/">Manufacturing</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/automotive/">Automotive</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/solutions/home-garden/">Home & Garden</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Company</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/company/">About Us</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/company/leaders/">Leaders</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://careers.bigcommerce.com/?_ga=2.179512932.1745768724.1680545346-963162758.1680295371&_gl=1*1qil438*_ga*OTYzMTYyNzU4LjE2ODAyOTUzNzE.*_ga_WS2VZYPC6G*MTY4MDY2NjkyNi4xMS4xLjE2ODA2NjY5NzkuNy4wLjA.">Careers</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/press/">Press</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/company/awards/">Awards</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://investors.bigcommerce.com/?_ga=2.179512932.1745768724.1680545346-963162758.1680295371&_gl=1*1qil438*_ga*OTYzMTYyNzU4LjE2ODAyOTUzNzE.*_ga_WS2VZYPC6G*MTY4MDY2NjkyNi4xMS4xLjE2ODA2NjY5NzkuNy4wLjA.">Investor Relations</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://security.bigcommerce.com/?_ga=2.8519157.1745768724.1680545346-963162758.1680295371&_gl=1*14ficbl*_ga*OTYzMTYyNzU4LjE2ODAyOTUzNzE.*_ga_WS2VZYPC6G*MTY4MDY2NjkyNi4xMS4xLjE2ODA2NjY5NzkuNy4wLjA.https://security.bigcommerce.com/?_ga=2.8519157.1745768724.1680545346-963162758.1680295371&_gl=1*14ficbl*_ga*OTYzMTYyNzU4LjE2ODAyOTUzNzE.*_ga_WS2VZYPC6G*MTY4MDY2NjkyNi4xMS4xLjE2ODA2NjY5NzkuNy4wLjA.">Platform Trust Center</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com/terms/">Terms of Service</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.com.au/contact/">Contact Us</a></li></ul></div><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Help center</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://support.bigcommerce.com/s/community/">BigCommerce Community</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://support.bigcommerce.com/s/knowledge/">Knowledge Base</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://support.bigcommerce.com/s/videos/">Videos</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://support.bigcommerce.com/s/contact/">Contact Tech Support</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://developer.bigcommerce.com/">Developer Center</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://developer.bigcommerce.com/api-docs/">API Documentation</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://developer.bigcommerce.com/stencil-docs/">Theme Documentation</a></li></ul></div></div><div class="md:hidden"><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="border-b border-gray-400"><button type="button" aria-controls="radix-:Rhnfdrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1nfdrm:" class="group flex items-center justify-between text-white w-full text-left text-lg font-medium uppercase font-['Gotham_Condensed'] px-7 py-4 relative" data-radix-collection-item="">Product<div class="h-[6px] w-3 border-[6px] border-b-0 border-x-transparent border-t-gray-500 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button></div><div data-state="closed" data-orientation="vertical" class="border-b border-gray-400"><button type="button" aria-controls="radix-:Rinfdrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R2nfdrm:" class="group flex items-center justify-between text-white w-full text-left text-lg font-medium uppercase font-['Gotham_Condensed'] px-7 py-4 relative" data-radix-collection-item="">Partners<div class="h-[6px] w-3 border-[6px] border-b-0 border-x-transparent border-t-gray-500 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button></div><div data-state="closed" data-orientation="vertical" class="border-b border-gray-400"><button type="button" aria-controls="radix-:Rjnfdrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R3nfdrm:" class="group flex items-center justify-between text-white w-full text-left text-lg font-medium uppercase font-['Gotham_Condensed'] px-7 py-4 relative" data-radix-collection-item="">Customers<div class="h-[6px] w-3 border-[6px] border-b-0 border-x-transparent border-t-gray-500 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button></div><div data-state="closed" data-orientation="vertical" class="border-b border-gray-400"><button type="button" aria-controls="radix-:Rknfdrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R4nfdrm:" class="group flex items-center justify-between text-white w-full text-left text-lg font-medium uppercase font-['Gotham_Condensed'] px-7 py-4 relative" data-radix-collection-item="">Resources<div class="h-[6px] w-3 border-[6px] border-b-0 border-x-transparent border-t-gray-500 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button></div><div data-state="closed" data-orientation="vertical" class="border-b border-gray-400"><button type="button" aria-controls="radix-:Rlnfdrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R5nfdrm:" class="group flex items-center justify-between text-white w-full text-left text-lg font-medium uppercase font-['Gotham_Condensed'] px-7 py-4 relative" data-radix-collection-item="">Use case solutions<div class="h-[6px] w-3 border-[6px] border-b-0 border-x-transparent border-t-gray-500 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button></div><div data-state="closed" data-orientation="vertical" 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","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Security.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Generally","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". You are responsible for maintaining the security of your Account Credentials and for all Services ordered, accessed, or otherwise used in connection with your Account Credentials and all actions taken in association therewith. You will not share your Account Credentials with any third party. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Payment","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Cards. BigCommerce is responsible for the security of credit cardholder data to the extent that BigCommerce has control of that data. To that end, BigCommerce undertakes regular assessments consistent with the applicable Payment Card Industry Data Security Standards (“PCI”). You represent and warrant that you will determine the PCI merchant requirements applicable to you and your use of the Services.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Checkout","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Environment; PCI. BigCommerce will provide a secure environment (including appropriate technical, physical and organizational security measures and safeguards) for customer data stored and processed via the standard BigCommerce checkout (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Customer Data\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") in order to protect Customer Data from unauthorized access and use. BigCommerce’s secure environment is certified under the Payment Card Industry Data Security Standard. BigCommerce will maintain PCI certification for the designated portions of the Services that you use to store and process credit card data, subject to the following (each a ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“PCI Compliance Condition”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"): (i) you comply with BigCommerce documentation and in-product notifications, and (ii) you use a BigCommerce checkout environment that has not been modified except through the BigCommerce control panel. To the extent permitted by applicable law, BigCommerce excludes and disclaims any liability related to the unauthorized use of Customer Data, including liability due to PCI noncompliance, in the event any PCI Compliance Condition is not satisfied. For example, you will be solely liable for PCI compliance with respect to modifications to the checkout environment, including modifications via apps or a developer, modifications of BigCommerce’s distributed open source checkout code in any manner that could result in or contribute to PCI noncompliance, use of a checkout environment not provided by BigCommerce, or use of a payment provider for which BigCommerce does not provide an integration.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Use Restrictions.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This is an agreement for Services, and you are not granted a license to any software by this Agreement. Except as permitted and non-excludable under applicable law, you will not, directly or indirectly: reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of or included in the Services or any software, documentation or data related to the Services (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Software”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"); modify, translate or create derivative works based on the Services or any Software; or copy (except for archival purposes), distribute, pledge, assign or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Discussion Areas. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"No Warranty.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" BigCommerce makes no representations or warranties with respect to any forums, blogs, private messages, emails, or other electronic discussion mediums made available through or in connection with the Services (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Discussion Areas\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") or with respect to any information or materials contained in the Discussion Areas. Your use of, or reliance upon, any such information or materials is at your sole risk. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Your Postings","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". All information, content, or materials you post to a Discussion Area must comply with the Acceptable Use Policy. BigCommerce will have no obligation to monitor the Discussion Areas, but may do so at its discretion and may delete, move, or edit any information or materials in the Discussion Areas. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Intellectual Property","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Reservation of Rights","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". BigCommerce, its Affiliates, and licensors retain all rights, titles, and interests in and to the Services provided, including all related intellectual property rights inherent to the software, platforms, and content delivered as part of the Service offerings. Except for the limited rights expressly granted under this Agreement, no additional rights are conveyed to you, implicitly or otherwise.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Use of Services and Content.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You are granted the right to access and utilize the content and services provided by BigCommerce, subject to the terms specified in applicable order forms, this Agreement, and accompanying documentation. This access is intended for your business use in accordance with the agreed-upon service parameters.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Customer Data and Applications:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You grant BigCommerce a non-exclusive, worldwide, limited-term license to host, copy, transmit, display, and use any applications, program code, or data created by or for you, as necessary for BigCommerce to operate, deliver, promote and ensure optimal operation of the services and to exercise our rights under the Agreement and as required by law. This includes allowing interoperability of client-specified third-party applications with BigCommerce's services, under the condition that such use does not transfer ownership of the Customer's data or intellectual property to BigCommerce. You represent, warrant, and agree that you have all necessary rights in the materials to grant this license","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Feedback: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You provide BigCommerce and its affiliates a perpetual, irrevocable, royalty-free license to utilize suggestions, enhancement requests, recommendations, or other feedback related to the service's operation. This encompasses the right to incorporate such feedback into BigCommerce's services without any obligation to you.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Intellectual Property in Customer Content. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You retain ownership of all intellectual property rights in the content you provide while using BigCommerce's Services. By submitting content through BigCommerce's platforms, you grant BigCommerce a non-exclusive, worldwide, royalty-free, sublicensable right to use this content as necessary to provide the Services, in any existing or future media. You represent and warrant that you have all necessary rights to grant this license for the content provided and that the use of such content does not infringe on any third-party intellectual property rights.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Restrictions and Ownership","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Customer Use: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You agree not to use, imitate, or copy any of BigCommerce's trademarks, service marks, trade dress, logos, or other branding without BigCommerce's prior written consent. Any permitted use of BigCommerce's marks will inure to BigCommerce's benefit.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"BigCommerce IP: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"All intellectual property associated with the BigCommerce websites, services, APIs, software, documentation, and other materials, including enhancements and updates, are owned by BigCommerce and/or its Affiliates or partners. You are granted a limited license to use these materials in compliance with the Agreement terms, solely for the duration of the service period.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Confidentiality","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Definition of Confidential Information. \"Confidential Information\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" is defined as all business, technical, financial, and other information disclosed by one party (the ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Disclosing Party\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") to the other party (the ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Receiving Party\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), whether communicated orally or in writing. This includes information marked as confidential or designated as confidential orally, as well as BigCommerce's proprietary technologies, performance data related to the Services, customer data, service terms and pricing, business and marketing strategies, technology and technical information, product plans and designs, and business processes. Confidential Information also includes any other information, whether written or oral, that the Receiving Party should reasonably understand is confidential to the Disclosing Party. BigCommerce Confidential Information is further defined as including any information regarding an Ecommerce Platform or Feedonomics Platform weakness or vulnerability identified through penetration testing, vulnerability assessments, vulnerability scanning, security audits, or any other forms of Platform or Service testing conducted by or on behalf of Customer. However, Confidential Information does not cover information that: (i) is already publicly known without the Receiving Party's breach of this Agreement; (ii) was in the Receiving Party's possession prior to disclosure by the Disclosing Party without an obligation of confidentiality; (iii) is obtained from a third party without breach of any confidentiality obligation; or (iv) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Obligations to Protect Confidential Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Receiving Party agrees to: (i) maintain the confidentiality of the Disclosing Party's Confidential Information with at least the same degree of care that it uses to protect its own Confidential Information, but not less than a commercially reasonable standard of care; (ii) use the Confidential Information solely for the purpose of fulfilling its obligations and exercising its rights under this Agreement; and (iii) restrict disclosure of Confidential Information to its employees, consultants, and contractors who need to know such information for purposes related to this Agreement and who are bound by confidentiality obligations that are at least as protective as those outlined herein.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Permitted Disclosures. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The Receiving Party may disclose Confidential Information (i) to the extent necessary to protect or enforce its rights hereunder or (ii) if required by law, regulation, or a valid court order, provided that for such compelled disclosures (if not legally prohibited): (a) Receiving Party gives prompt notice to the Disclosing Party to allow for the opportunity to challenge or limit the disclosure at the Disclosing Party’s expense, and (b) Receiving Party discloses only the minimum amount of Confidential Information necessary to comply with the legal requirement, subject to obtaining confidential treatment for the disclosed information where possible.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Ownership and Use. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"Each party retains all rights and ownership in its Confidential Information. The disclosure of Confidential Information under this Agreement does not convey any rights, title, or interests in the information to the Receiving Party, except as expressly authorized by the Disclosing Party in writing.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Survival and Equitable Relief. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The confidentiality obligations under this Agreement shall survive the termination or expiration of this Agreement for as long as the Confidential Information remains confidential. The Receiving Party acknowledges that unauthorized disclosure of Confidential Information may cause substantial harm to the Disclosing Party, for which monetary damages would be insufficient, and thus agrees that the Disclosing Party will be entitled to seek equitable relief, including injunctions and specific performance without the necessity of posting a bond, in the event of any breach of confidentiality obligations, in addition to any other remedies available at law or in equity.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Backup Storage. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"For its own operational efficiencies and purposes, BigCommerce from time to time back up data on its servers, but is under no obligation or duty to you to do so under this Agreement or otherwise. IT IS SOLELY YOUR DUTY AND RESPONSIBILITY TO BACKUP SEPARATELY YOUR FILES AND DATA THAT MAY RESIDE ON BIGCOMMERCE SERVERS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL BIGCOMMERCE BE LIABLE TO YOU, YOUR USERS, OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, FOR LOSS OF FILES AND/OR DATA ON ANY BIGCOMMERCE SERVER.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"No Assignment by You.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You may not assign your rights or obligations under this Agreement without the prior written consent of BigCommerce, which BigCommerce may refuse in its sole discretion. Any attempted assignment without prior written consent from BigCommerce will be deemed null and void. BigCommerce may assign its rights and/or obligations under this Agreement at any time. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties, their respective successors and permitted assigns.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Disclaimer of Warranties","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"General Representations.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" YOUR USE OF THE WEBSITE, SOFTWARE, AND SERVICES WILL BE AT YOUR OWN RISK AND ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BIGCOMMERCE AND ITS SUPPLIERS AND AFFILIATES DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Specific Warranties and Disclaimers.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" BIGCOMMERCE MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS ABOUT (i) THE ABILITY OF THE WEBSITE, SERVICES, OR SOFTWARE TO PERFORM WITHOUT LIMITATION OR RESTRICTION IN ANY GIVEN ENVIRONMENT, (ii) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE WEBSITE, SERVICES, OR SOFTWARE, (iii) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY LINKED SITES (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE), AND/OR (iv) THIRD-PARTY PRODUCTS, AND BIGCOMMERCE ASSUMES NO LIABILITY OR RESPONSIBILITY THEREWITH.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Third-Party Products and Advice.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" THE REFERENCE TO, OR AVAILABILITY OF, THIRD-PARTY PRODUCTS IN CONNECTION WITH THE SERVICES OR WEBSITE DOES NOT CONSTITUTE, AND WILL NOT BE CONSTRUED AS CONSTITUTING, AN ENDORSEMENT, AUTHORIZATION, SPONSORSHIP, OR AFFILIATION BY OR WITH BIGCOMMERCE WITH RESPECT TO SUCH THIRD-PARTY PRODUCTS.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legal, Tax, Financial, Other Communications. 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SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION AND/OR LIMITATION OF IMPLIED REPRESENTATIONS, CONDITIONS OR WARRANTIES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH EVENT, BIGCOMMERCE’S WARRANTIES, CONDITIONS AND REPRESENTATIONS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Indemnification. 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","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Limitation of Liability","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"General Limitation. 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","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"NEITHER BIGCOMMERCE NOR ITS SUPPLIERS AND AFFILIATES, NOR THE CUSTOMER AND ITS AFFILIATES, WILL BE LIABLE FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS INTERRUPTION, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY. THIS EXCLUSION APPLIES EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE FOREGOING DOES NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Excluded Claims. 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THESE PROVISIONS SHALL SURVIVE AND CONTINUE IN FULL FORCE AND EFFECT EVEN IF ANY REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Time Limitation for Claims.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMITATION. ANY CLAIMS ARISING OUT OF OR RELATED TO THE USE OF BIGCOMMERCE'S WEBSITES, SOFTWARE, OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CLAIMS SHALL BE PERMANENTLY BARRED.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Jurisdictional Variations. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT FULLY APPLY IN THOSE JURISDICTIONS. IN SUCH CASES, BIGCOMMERCE'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. THIS LIMITATION OF LIABILITY SECTION WILL SURVIVE THE TERMINATION OR EXPIRATION OF THE AGREEMENT.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Term and Termination","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Term.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Services will be provided to you for the duration of your Services subscription or Order Form, unless earlier canceled or terminated by BigCommerce. This Agreement will automatically terminate upon the cancellation of all of your Services subscriptions. BigCommerce may terminate this Agreement or your Services subscription(s) at any time, with or without cause, upon written notice. BigCommerce will have no liability to you or any third party because of such termination. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Termination","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"For Cause:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Either party may terminate this Agreement for cause if the other party materially breaches the Agreement and fails to cure such breach within thirty (30) days after written notice, or if the other party becomes insolvent, files for bankruptcy, or undergoes similar proceedings.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"For Convenience: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce reserves the right to terminate the Agreement or any service subscriptions at any time with or without cause, upon written notice.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Effects of Termination.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Upon termination of this Agreement by either party for any reason, or cancellation or expiration of your Services subscriptions: (i) BigCommerce will cease providing the Services; (ii) you will not be entitled to any refunds of any subscription or usage fees, or any other fees, pro rata or otherwise; (iii) any fees you owe to BigCommerce will immediately become due and payable in full; and (iv) BigCommerce may delete your archived data within 30 days. All sections of the Agreement that expressly provide for survival, or by their nature should survive, will survive termination of the Agreement, including, without limitation, confidentiality, indemnification, warranty disclaimers, and limitations of liability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Survival.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Certain provisions will survive the termination or expiration of this Agreement, including but not limited to Confidentiality, Indemnification, Warranty Disclaimers, Limitation of Liability, and any other provisions by their nature intended to survive such termination or expiration. These include obligations related to the protection of each party's intellectual property, payment obligations, and any rights or obligations of the Parties under the Agreement that, by their nature, should not terminate upon termination of the Agreement.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Agreement and Class Action Waiver.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Applicability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This Arbitration Agreement and Class Action Waiver (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Arbitration Agreement”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") applies only to Customers domiciled in the United States. If you are not domiciled in the United States, then this Arbitration Agreement does not apply to you.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Purpose.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This Arbitration Agreement and Class Action Waiver (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Arbitration Agreement”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") facilitates the prompt and efficient resolution of any disputes that may arise between you and BigCommerce. For the purpose of this Arbitration Agreement, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“BigCommerce”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" means BigCommerce, Inc., a Texas corporation, and each of its parents, subsidiaries, and affiliated companies, and each of their respective officers, directors, employees, and agents. This Arbitration Agreement applies to this Agreement and any other agreement you may have with BigCommerce. \n\nArbitration is a form of private dispute resolution in which parties to a contract agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. You have the right to opt-out of this Arbitration Agreement (as explained below), which means you would retain your right to litigate your disputes in a court, either before a judge or jury.\n\nPlease read this Arbitration Agreement carefully. It provides that all disputes between you and BigCommerce will be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this Arbitration Agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Entering into this Arbitration Agreement constitutes a waiver of your right to litigate claims in court and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this Arbitration Agreement and can award the same damages and relief as a court (including attorney’s fees, if otherwise authorized by applicable law).\n\nThe term ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Dispute”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" means any dispute, claim, or controversy between you and BigCommerce regarding any aspect of your relationship with BigCommerce, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, gross negligence or reckless behavior), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Arbitration Agreement (with the exception of the enforceability of the Class Action Waiver clause below). ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Dispute”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" is to be given the broadest possible meaning that will be enforced. \n\nWE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS ARBITRATION AGREEMENT AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE CONSOLIDATED OR ARBITRATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Pre-Arbitration Dispute Resolution.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" For all Disputes you must first give BigCommerce an opportunity to resolve the Dispute. You must commence this process by mailing written notification to: \n\nLegal Department\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726 \n\nThat written notification must include (1) your name, (2) your address, (3) a written description of the Dispute, and (4) a description of the specific relief you seek. If BigCommerce does not resolve the Dispute to your satisfaction within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. \n\nIn the event that the requirements of this Section 12.3 place you in conflict with any applicable statute of limitations periods, the statute of limitations shall be tolled from the date on which BigCommerce receives your written notification until the earlier of: (i) the date on which BigCommerce and you resolve the Dispute; (ii) the date on which BigCommerce provides you written notification that BigCommerce will not informally resolve the Dispute; or (iii) 45 days after the date on which BigCommerce receives your written notification. In no event does BigCommerce’s agreement to the aforementioned tolling period constitute any waiver or abandonment of BigCommerce’s rights or defenses.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Procedures.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" If this Arbitration Agreement applies and the Dispute is not resolved as provided above (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Pre-Arbitration Claim Resolution”)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" either you or BigCommerce may initiate arbitration proceedings. The American Arbitration Association (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“AAA”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), www.adr.org will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator who shall be knowledgeable in the subject area in which the dispute arises. The arbitration will be commenced as an individual arbitration, and will in no event be commenced as a representative or class arbitration. All issues will be for the arbitrator to decide, including the scope of this Arbitration Agreement.\n\nFor arbitration before the AAA, the AAA’s Commercial Arbitration Rules and the AAA’s Optional Rules For Emergency Measures Of Protection will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. This Arbitration Agreement governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action, representative action, or collective action procedures or rules apply to the arbitration.\n\nBecause your contract with BigCommerce, this Agreement, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“FAA”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), if applicable, governs the arbitrability of all Disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Exclusions from Arbitration/Right to Opt Out. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"Notwithstanding the above, you or BigCommerce may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court or equivalent in the applicable jurisdiction; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" “Opt-Out Deadline”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"). You may opt out of this Provision by mailing written notification to \n\nLegal Department\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726 \n\nYour written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with BigCommerce through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on your relationship with BigCommerce. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Award.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator’s award will be in writing, will be signed by the arbitrator, and will include a determination of all the questions submitted to the arbitrator the decision of which is necessary in order to determine the controversy. Such award by the arbitrator will be final and binding on the Parties, except for any right of appeal provided by law, and may be entered in any court having jurisdiction over the Parties for purposes of enforcement. As part of the award, the arbitrator may award reasonable arbitration and attorney fees and costs.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Location of Arbitration.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You may initiate arbitration in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution. In the event that BigCommerce initiates an arbitration, it may only do so in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution or the billing address for your account.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Payment of Arbitration Fees and Costs. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The Parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b). ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Class Action Waiver.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Parties agree that the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, representative action, consolidated action or private attorney general action) unless both you and BigCommerce specifically agree in writing to do so following initiation of the arbitration. Neither you, nor any other user of the Services, can be a class representative, class member, or otherwise participate in a class, representative, consolidated or private attorney general proceeding without having complied with the opt-out requirements above. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Limitation of Procedural Rights. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You understand and agree that, by entering into this Arbitration Agreement, you and BigCommerce are each agreeing to arbitration instead of the right to a trial before a judge or jury in a public court. In the absence of this Arbitration Agreement, you and BigCommerce might otherwise have had a right or opportunity to bring Disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). You give up those rights, to the extent permitted by applicable law. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited in arbitration. The right to appellate review of an arbitrator’s decision is much more limited than in court, and in general an arbitrator’s decision may not be appealed for errors of fact or law.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Severability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" If any clause within this Arbitration Agreement (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Arbitration Agreement, and the remainder of this Arbitration Agreement will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, then this entire Arbitration Agreement will be unenforceable, and the Dispute will be decided by a court.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Continuation. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"This Arbitration Agreement will survive the termination of your contract with BigCommerce and your use of the Services.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Anti-Corruption, Export and Sanctions Compliance. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"With respect to this ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Agreement, y","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":400},"deviceId":"desktop"}]}},{"text":"ou represent, warrant, and covenant that you:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not violate, or cause any party to be in violation of, any applicable anti-bribery or anti-corruption law (including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977, as amended, the U.S. domestic bribery statute in 18 U.S.C. 201, the U.S. Travel Act, or the UK Bribery Act 2010), anti-kickback laws, anti-money laundering and anti-terrorist financing laws, sanctions, embargoes, export controls, import controls, anti-fraud laws, or any other applicable law, regulation, or order (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Applicable ABAC Laws”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":");","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not use or apply the Services or the Website in violation of Applicable ABAC Laws;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not with a corrupt, improper, or illegal intention directly or indirectly (through third parties) pay, provide, promise, offer, authorize, solicit, or accept any money, gift, hospitality, entertainment, favor, financial advantage, or other thing of value to or from any individual, organization, political party, or entity whether in the public or private sector in any country in order to obtain, retain, or direct regulatory approvals, licenses, permits, business, contracts, investments, sales, tax or duty assessments, import or export clearances, foreign exchange clearances, or other advantages;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall cause all of your employees, officers, directors, agents, contractors, vendors, and partners (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Relevant Parties”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") to comply with all of the terms contained in this Anti-Corruption, Export and Sanctions Compliance Section;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"are not, and will ensure that your Relevant Parties and customers are not,","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (a) ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"nationals, residents, agents or representatives of Iran, Cuba, North Korea, Syria, the Crimea Region of Ukraine, or any other region subject to comprehensive U.S. sanctions; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"(b)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" on the List of Specially Designated Nationals \u0026 Blocked Persons, the Sectoral Sanctions Identifications (SSI) List, or Foreign Sanctions Evaders List maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury, or any other applicable list of sanctioned, embargoed, blocked, criminal, or debarred persons maintained by any U.S. or non-U.S. government, the European Union, Interpol, the United Nations, the World Bank, or any other public international organization (each such list, a ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Sanctions List”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":");","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (c)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" an entity that is 50% or more owned, individually or in the aggregate, directly or indirectly, by, is controlled by (including without limitation by virtue of such person being a director or owning voting shares or interests), or acts, directly or indirectly, for or on behalf of, any person or entity on a Sanctions List; or","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (d)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" otherwise the target of any sanctions, suspensions, embargoes or debarment by the U.S. government or any other government or public international organization;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall secure all necessary export/sanctions licenses or authorizations to the extent applicable and necessary; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall implement an effective, risk-based compliance program and necessary internal controls (including, but not limited to, conducting sanctions screenings of your Relevant Parties and customers) to ensure compliance with Applicable ABAC Laws and this Anti-Corruption, Export and Sanctions Compliance Section;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall review and adhere to BigCommerce’s ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Company Associate Compliance Guide","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" if provided by BigCommerce; and","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall reasonably cooperate with BigCommerce to ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"(a)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" ensure compliance with sanctions, embargoes, and other Applicable ABAC Laws and/or","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (b)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" review and remediate actual or potential violations of sanctions or other Applicable ABAC Laws, including, but not limited to, suspending or terminating the supply of products or services to customers or other persons that appear on a Sanctions List or are otherwise the target of sanctions and other similar restrictions.\n\nA violation of the foregoing representations, warranties, or covenants will constitute a material breach of this Agreement, and, in the event of such a violation, BigCommerce may, at its sole option, terminate this Agreement for cause and without further liability or obligation on the part of BigCommerce. 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BigCommerce will notify you of Changes by sending an email to the address identified in your Account and by posting a revised version of the","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" Agreement incorporating the Changes to its Website. Your continued use of the Website or Services following notice of the Changes (or posting of the Agreement ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":400},"deviceId":"desktop"}]}},{"text":"incorporating the Changes in the event your email address is no longer valid, is blocked, or is otherwise not able to receive the notice) will mean that you accept and agree to the Changes. Such Changes will apply prospectively beginning on the date the Changes are posted to the Website. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Miscellaneous. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Entire Agreement. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This Agreement is the entire agreement between BigCommerce and Customer regarding Customer’s use of Services and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. Except as expressly provided in Section ‘Modifications’, no waiver, changes, or modifications to this Agreement will be effective unless included in a written amendment executed by authorized representatives of both parties. All Exhibits referenced in this Agreement are incorporated into this Agreement by reference. Each party represents and warrants to the other party that it is NOT relying on any promises, guarantees and/or assurances of the other party that are NOT otherwise expressly contained in this Agreement. In the case of a conflict between this Agreement and any Incorporated Terms, Program Documents, or Order Forms; the order of precedence in descending order is as follows: (i) the Order Form; (ii) this Master Services Agreement; and (iii) any Program Documents, exhibits, and schedules. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Governing Law; Jurisdiction. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The law that will govern the validity and construction of this Agreement and apply in any dispute or lawsuit arising out of or relating to this Agreement is as set forth in table in the Contracting Entity Section above. YOU HEREBY CONSENT TO, AND WAIVE ALL DEFENSES OF LACK OF PERSONAL JURISDICTION AND FORUM NON CONVENIENS WITH RESPECT TO, THE JURISDICTION AND VENUE OF THE FEDERAL AND STATE COURTS LOCATED IN TRAVIS COUNTY, TEXAS (USA). 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The Agreement will be interpreted without application of any strict construction in favor of or against you or BigCommerce.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Independent Contractors.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" No agency, partnership, joint venture or employment relationship is created by this Agreement or your use of the Services, and you do not have any authority of any kind to bind BigCommerce in any respect whatsoever.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Marks. 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","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Security.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Generally","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". You are responsible for maintaining the security of your Account Credentials and for all Services ordered, accessed, or otherwise used in connection with your Account Credentials and all actions taken in association therewith. You will not share your Account Credentials with any third party. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Payment","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Cards. BigCommerce is responsible for the security of credit cardholder data to the extent that BigCommerce has control of that data. To that end, BigCommerce undertakes regular assessments consistent with the applicable Payment Card Industry Data Security Standards (“PCI”). You represent and warrant that you will determine the PCI merchant requirements applicable to you and your use of the Services.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Checkout","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Environment; PCI. BigCommerce will provide a secure environment (including appropriate technical, physical and organizational security measures and safeguards) for customer data stored and processed via the standard BigCommerce checkout (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Customer Data\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") in order to protect Customer Data from unauthorized access and use. BigCommerce’s secure environment is certified under the Payment Card Industry Data Security Standard. BigCommerce will maintain PCI certification for the designated portions of the Services that you use to store and process credit card data, subject to the following (each a ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“PCI Compliance Condition”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"): (i) you comply with BigCommerce documentation and in-product notifications, and (ii) you use a BigCommerce checkout environment that has not been modified except through the BigCommerce control panel. To the extent permitted by applicable law, BigCommerce excludes and disclaims any liability related to the unauthorized use of Customer Data, including liability due to PCI noncompliance, in the event any PCI Compliance Condition is not satisfied. For example, you will be solely liable for PCI compliance with respect to modifications to the checkout environment, including modifications via apps or a developer, modifications of BigCommerce’s distributed open source checkout code in any manner that could result in or contribute to PCI noncompliance, use of a checkout environment not provided by BigCommerce, or use of a payment provider for which BigCommerce does not provide an integration.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Use Restrictions.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This is an agreement for Services, and you are not granted a license to any software by this Agreement. Except as permitted and non-excludable under applicable law, you will not, directly or indirectly: reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of or included in the Services or any software, documentation or data related to the Services (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Software”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"); modify, translate or create derivative works based on the Services or any Software; or copy (except for archival purposes), distribute, pledge, assign or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Discussion Areas. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"No Warranty.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" BigCommerce makes no representations or warranties with respect to any forums, blogs, private messages, emails, or other electronic discussion mediums made available through or in connection with the Services (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Discussion Areas\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") or with respect to any information or materials contained in the Discussion Areas. Your use of, or reliance upon, any such information or materials is at your sole risk. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Your Postings","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". All information, content, or materials you post to a Discussion Area must comply with the Acceptable Use Policy. BigCommerce will have no obligation to monitor the Discussion Areas, but may do so at its discretion and may delete, move, or edit any information or materials in the Discussion Areas. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Intellectual Property","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Reservation of Rights","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":". BigCommerce, its Affiliates, and licensors retain all rights, titles, and interests in and to the Services provided, including all related intellectual property rights inherent to the software, platforms, and content delivered as part of the Service offerings. Except for the limited rights expressly granted under this Agreement, no additional rights are conveyed to you, implicitly or otherwise.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Use of Services and Content.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You are granted the right to access and utilize the content and services provided by BigCommerce, subject to the terms specified in applicable order forms, this Agreement, and accompanying documentation. This access is intended for your business use in accordance with the agreed-upon service parameters.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Customer Data and Applications:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You grant BigCommerce a non-exclusive, worldwide, limited-term license to host, copy, transmit, display, and use any applications, program code, or data created by or for you, as necessary for BigCommerce to operate, deliver, promote and ensure optimal operation of the services and to exercise our rights under the Agreement and as required by law. This includes allowing interoperability of client-specified third-party applications with BigCommerce's services, under the condition that such use does not transfer ownership of the Customer's data or intellectual property to BigCommerce. You represent, warrant, and agree that you have all necessary rights in the materials to grant this license","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Feedback: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You provide BigCommerce and its affiliates a perpetual, irrevocable, royalty-free license to utilize suggestions, enhancement requests, recommendations, or other feedback related to the service's operation. This encompasses the right to incorporate such feedback into BigCommerce's services without any obligation to you.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Intellectual Property in Customer Content. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You retain ownership of all intellectual property rights in the content you provide while using BigCommerce's Services. By submitting content through BigCommerce's platforms, you grant BigCommerce a non-exclusive, worldwide, royalty-free, sublicensable right to use this content as necessary to provide the Services, in any existing or future media. You represent and warrant that you have all necessary rights to grant this license for the content provided and that the use of such content does not infringe on any third-party intellectual property rights.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Restrictions and Ownership","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Customer Use: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You agree not to use, imitate, or copy any of BigCommerce's trademarks, service marks, trade dress, logos, or other branding without BigCommerce's prior written consent. Any permitted use of BigCommerce's marks will inure to BigCommerce's benefit.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"BigCommerce IP: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"All intellectual property associated with the BigCommerce websites, services, APIs, software, documentation, and other materials, including enhancements and updates, are owned by BigCommerce and/or its Affiliates or partners. You are granted a limited license to use these materials in compliance with the Agreement terms, solely for the duration of the service period.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Confidentiality","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Definition of Confidential Information. \"Confidential Information\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" is defined as all business, technical, financial, and other information disclosed by one party (the ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Disclosing Party\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") to the other party (the ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"\"Receiving Party\"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), whether communicated orally or in writing. This includes information marked as confidential or designated as confidential orally, as well as BigCommerce's proprietary technologies, performance data related to the Services, customer data, service terms and pricing, business and marketing strategies, technology and technical information, product plans and designs, and business processes. Confidential Information also includes any other information, whether written or oral, that the Receiving Party should reasonably understand is confidential to the Disclosing Party. BigCommerce Confidential Information is further defined as including any information regarding an Ecommerce Platform or Feedonomics Platform weakness or vulnerability identified through penetration testing, vulnerability assessments, vulnerability scanning, security audits, or any other forms of Platform or Service testing conducted by or on behalf of Customer. However, Confidential Information does not cover information that: (i) is already publicly known without the Receiving Party's breach of this Agreement; (ii) was in the Receiving Party's possession prior to disclosure by the Disclosing Party without an obligation of confidentiality; (iii) is obtained from a third party without breach of any confidentiality obligation; or (iv) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Obligations to Protect Confidential Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Receiving Party agrees to: (i) maintain the confidentiality of the Disclosing Party's Confidential Information with at least the same degree of care that it uses to protect its own Confidential Information, but not less than a commercially reasonable standard of care; (ii) use the Confidential Information solely for the purpose of fulfilling its obligations and exercising its rights under this Agreement; and (iii) restrict disclosure of Confidential Information to its employees, consultants, and contractors who need to know such information for purposes related to this Agreement and who are bound by confidentiality obligations that are at least as protective as those outlined herein.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Permitted Disclosures. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The Receiving Party may disclose Confidential Information (i) to the extent necessary to protect or enforce its rights hereunder or (ii) if required by law, regulation, or a valid court order, provided that for such compelled disclosures (if not legally prohibited): (a) Receiving Party gives prompt notice to the Disclosing Party to allow for the opportunity to challenge or limit the disclosure at the Disclosing Party’s expense, and (b) Receiving Party discloses only the minimum amount of Confidential Information necessary to comply with the legal requirement, subject to obtaining confidential treatment for the disclosed information where possible.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Ownership and Use. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"Each party retains all rights and ownership in its Confidential Information. The disclosure of Confidential Information under this Agreement does not convey any rights, title, or interests in the information to the Receiving Party, except as expressly authorized by the Disclosing Party in writing.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Survival and Equitable Relief. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The confidentiality obligations under this Agreement shall survive the termination or expiration of this Agreement for as long as the Confidential Information remains confidential. The Receiving Party acknowledges that unauthorized disclosure of Confidential Information may cause substantial harm to the Disclosing Party, for which monetary damages would be insufficient, and thus agrees that the Disclosing Party will be entitled to seek equitable relief, including injunctions and specific performance without the necessity of posting a bond, in the event of any breach of confidentiality obligations, in addition to any other remedies available at law or in equity.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Backup Storage. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"For its own operational efficiencies and purposes, BigCommerce from time to time back up data on its servers, but is under no obligation or duty to you to do so under this Agreement or otherwise. IT IS SOLELY YOUR DUTY AND RESPONSIBILITY TO BACKUP SEPARATELY YOUR FILES AND DATA THAT MAY RESIDE ON BIGCOMMERCE SERVERS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL BIGCOMMERCE BE LIABLE TO YOU, YOUR USERS, OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, FOR LOSS OF FILES AND/OR DATA ON ANY BIGCOMMERCE SERVER.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"No Assignment by You.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You may not assign your rights or obligations under this Agreement without the prior written consent of BigCommerce, which BigCommerce may refuse in its sole discretion. Any attempted assignment without prior written consent from BigCommerce will be deemed null and void. BigCommerce may assign its rights and/or obligations under this Agreement at any time. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties, their respective successors and permitted assigns.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Disclaimer of Warranties","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"General Representations.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" YOUR USE OF THE WEBSITE, SOFTWARE, AND SERVICES WILL BE AT YOUR OWN RISK AND ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BIGCOMMERCE AND ITS SUPPLIERS AND AFFILIATES DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Specific Warranties and Disclaimers.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" BIGCOMMERCE MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS ABOUT (i) THE ABILITY OF THE WEBSITE, SERVICES, OR SOFTWARE TO PERFORM WITHOUT LIMITATION OR RESTRICTION IN ANY GIVEN ENVIRONMENT, (ii) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE WEBSITE, SERVICES, OR SOFTWARE, (iii) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY LINKED SITES (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE), AND/OR (iv) THIRD-PARTY PRODUCTS, AND BIGCOMMERCE ASSUMES NO LIABILITY OR RESPONSIBILITY THEREWITH.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Third-Party Products and Advice.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" THE REFERENCE TO, OR AVAILABILITY OF, THIRD-PARTY PRODUCTS IN CONNECTION WITH THE SERVICES OR WEBSITE DOES NOT CONSTITUTE, AND WILL NOT BE CONSTRUED AS CONSTITUTING, AN ENDORSEMENT, AUTHORIZATION, SPONSORSHIP, OR AFFILIATION BY OR WITH BIGCOMMERCE WITH RESPECT TO SUCH THIRD-PARTY PRODUCTS.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legal, Tax, Financial, Other Communications. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"NO ORAL OR WRITTEN INFORMATION OR ADVICE OR COMMUNICATIONS PROVIDED BY BIGCOMMERCE OR ANY OF ITS EMPLOYEES WILL CONSTITUTE PERSONAL, LEGAL, TAX OR FINANCIAL ADVICE OR CREATE A WARRANTY, CONDITION OR REPRESENTATION OF ANY KIND.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Survival and Jurisdictional Variations.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION AND/OR LIMITATION OF IMPLIED REPRESENTATIONS, CONDITIONS OR WARRANTIES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH EVENT, BIGCOMMERCE’S WARRANTIES, CONDITIONS AND REPRESENTATIONS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Indemnification. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The Customer shall, at its expense, defend, indemnify, and hold harmless BigCommerce, its suppliers and Affiliates from and against any claims, lawsuits, or proceedings brought against BigCommerce by a third party arising from the Customer's use of BigCommerce's services in a manner not authorized by this Agreement, or from the Customer's data, or from any content or application not provided by BigCommerce. The Customer will indemnify BigCommerce against damages, legal fees, and costs awarded against BigCommerce or part of a settlement approved by the Customer. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Limitation of Liability","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"General Limitation. 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","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"NEITHER BIGCOMMERCE NOR ITS SUPPLIERS AND AFFILIATES, NOR THE CUSTOMER AND ITS AFFILIATES, WILL BE LIABLE FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS INTERRUPTION, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY. THIS EXCLUSION APPLIES EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE FOREGOING DOES NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Excluded Claims. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"THIS LIMITATION OF LIABILITY DOES NOT COVER (1) THE CUSTOMER'S PAYMENT OBLIGATIONS UNDER THIS AGREEMENT; (2) DEATH, OR PERSONAL INJURY; OR (3) VIOLATIONS OF BIGCOMMERCE’S ACCEPTABLE USE POLICY; OR (4) ANY OTHER LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Failure of Essential Purpose.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS SPECIFIED HEREIN SHALL APPLY IRRESPECTIVE OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. THESE PROVISIONS SHALL SURVIVE AND CONTINUE IN FULL FORCE AND EFFECT EVEN IF ANY REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Time Limitation for Claims.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMITATION. ANY CLAIMS ARISING OUT OF OR RELATED TO THE USE OF BIGCOMMERCE'S WEBSITES, SOFTWARE, OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CLAIMS SHALL BE PERMANENTLY BARRED.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Jurisdictional Variations. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT FULLY APPLY IN THOSE JURISDICTIONS. IN SUCH CASES, BIGCOMMERCE'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. THIS LIMITATION OF LIABILITY SECTION WILL SURVIVE THE TERMINATION OR EXPIRATION OF THE AGREEMENT.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Term and Termination","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Term.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Services will be provided to you for the duration of your Services subscription or Order Form, unless earlier canceled or terminated by BigCommerce. This Agreement will automatically terminate upon the cancellation of all of your Services subscriptions. BigCommerce may terminate this Agreement or your Services subscription(s) at any time, with or without cause, upon written notice. BigCommerce will have no liability to you or any third party because of such termination. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Termination","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"For Cause:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Either party may terminate this Agreement for cause if the other party materially breaches the Agreement and fails to cure such breach within thirty (30) days after written notice, or if the other party becomes insolvent, files for bankruptcy, or undergoes similar proceedings.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"For Convenience: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce reserves the right to terminate the Agreement or any service subscriptions at any time with or without cause, upon written notice.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Effects of Termination.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Upon termination of this Agreement by either party for any reason, or cancellation or expiration of your Services subscriptions: (i) BigCommerce will cease providing the Services; (ii) you will not be entitled to any refunds of any subscription or usage fees, or any other fees, pro rata or otherwise; (iii) any fees you owe to BigCommerce will immediately become due and payable in full; and (iv) BigCommerce may delete your archived data within 30 days. All sections of the Agreement that expressly provide for survival, or by their nature should survive, will survive termination of the Agreement, including, without limitation, confidentiality, indemnification, warranty disclaimers, and limitations of liability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Survival.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" Certain provisions will survive the termination or expiration of this Agreement, including but not limited to Confidentiality, Indemnification, Warranty Disclaimers, Limitation of Liability, and any other provisions by their nature intended to survive such termination or expiration. These include obligations related to the protection of each party's intellectual property, payment obligations, and any rights or obligations of the Parties under the Agreement that, by their nature, should not terminate upon termination of the Agreement.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Agreement and Class Action Waiver.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Applicability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This Arbitration Agreement and Class Action Waiver (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Arbitration Agreement”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") applies only to Customers domiciled in the United States. If you are not domiciled in the United States, then this Arbitration Agreement does not apply to you.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Purpose.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" This Arbitration Agreement and Class Action Waiver (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Arbitration Agreement”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") facilitates the prompt and efficient resolution of any disputes that may arise between you and BigCommerce. For the purpose of this Arbitration Agreement, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“BigCommerce”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" means BigCommerce, Inc., a Texas corporation, and each of its parents, subsidiaries, and affiliated companies, and each of their respective officers, directors, employees, and agents. This Arbitration Agreement applies to this Agreement and any other agreement you may have with BigCommerce. \n\nArbitration is a form of private dispute resolution in which parties to a contract agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. You have the right to opt-out of this Arbitration Agreement (as explained below), which means you would retain your right to litigate your disputes in a court, either before a judge or jury.\n\nPlease read this Arbitration Agreement carefully. It provides that all disputes between you and BigCommerce will be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this Arbitration Agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Entering into this Arbitration Agreement constitutes a waiver of your right to litigate claims in court and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this Arbitration Agreement and can award the same damages and relief as a court (including attorney’s fees, if otherwise authorized by applicable law).\n\nThe term ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Dispute”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" means any dispute, claim, or controversy between you and BigCommerce regarding any aspect of your relationship with BigCommerce, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, gross negligence or reckless behavior), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Arbitration Agreement (with the exception of the enforceability of the Class Action Waiver clause below). ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Dispute”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" is to be given the broadest possible meaning that will be enforced. \n\nWE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS ARBITRATION AGREEMENT AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE CONSOLIDATED OR ARBITRATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Pre-Arbitration Dispute Resolution.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" For all Disputes you must first give BigCommerce an opportunity to resolve the Dispute. You must commence this process by mailing written notification to: \n\nLegal Department\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726 \n\nThat written notification must include (1) your name, (2) your address, (3) a written description of the Dispute, and (4) a description of the specific relief you seek. If BigCommerce does not resolve the Dispute to your satisfaction within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. \n\nIn the event that the requirements of this Section 12.3 place you in conflict with any applicable statute of limitations periods, the statute of limitations shall be tolled from the date on which BigCommerce receives your written notification until the earlier of: (i) the date on which BigCommerce and you resolve the Dispute; (ii) the date on which BigCommerce provides you written notification that BigCommerce will not informally resolve the Dispute; or (iii) 45 days after the date on which BigCommerce receives your written notification. In no event does BigCommerce’s agreement to the aforementioned tolling period constitute any waiver or abandonment of BigCommerce’s rights or defenses.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Procedures.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" If this Arbitration Agreement applies and the Dispute is not resolved as provided above (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Pre-Arbitration Claim Resolution”)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" either you or BigCommerce may initiate arbitration proceedings. The American Arbitration Association (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“AAA”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), www.adr.org will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator who shall be knowledgeable in the subject area in which the dispute arises. The arbitration will be commenced as an individual arbitration, and will in no event be commenced as a representative or class arbitration. All issues will be for the arbitrator to decide, including the scope of this Arbitration Agreement.\n\nFor arbitration before the AAA, the AAA’s Commercial Arbitration Rules and the AAA’s Optional Rules For Emergency Measures Of Protection will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. This Arbitration Agreement governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action, representative action, or collective action procedures or rules apply to the arbitration.\n\nBecause your contract with BigCommerce, this Agreement, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“FAA”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"), if applicable, governs the arbitrability of all Disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Exclusions from Arbitration/Right to Opt Out. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"Notwithstanding the above, you or BigCommerce may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court or equivalent in the applicable jurisdiction; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" “Opt-Out Deadline”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"). You may opt out of this Provision by mailing written notification to \n\nLegal Department\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726 \n\nYour written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with BigCommerce through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on your relationship with BigCommerce. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Arbitration Award.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator’s award will be in writing, will be signed by the arbitrator, and will include a determination of all the questions submitted to the arbitrator the decision of which is necessary in order to determine the controversy. Such award by the arbitrator will be final and binding on the Parties, except for any right of appeal provided by law, and may be entered in any court having jurisdiction over the Parties for purposes of enforcement. As part of the award, the arbitrator may award reasonable arbitration and attorney fees and costs.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Location of Arbitration.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" You may initiate arbitration in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution. In the event that BigCommerce initiates an arbitration, it may only do so in the federal judicial district that includes your address that you provide in your written notification of Pre-Arbitration Dispute Resolution or the billing address for your account.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Payment of Arbitration Fees and Costs. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"The Parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b). ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Class Action Waiver.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" The Parties agree that the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, representative action, consolidated action or private attorney general action) unless both you and BigCommerce specifically agree in writing to do so following initiation of the arbitration. Neither you, nor any other user of the Services, can be a class representative, class member, or otherwise participate in a class, representative, consolidated or private attorney general proceeding without having complied with the opt-out requirements above. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Limitation of Procedural Rights. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"You understand and agree that, by entering into this Arbitration Agreement, you and BigCommerce are each agreeing to arbitration instead of the right to a trial before a judge or jury in a public court. In the absence of this Arbitration Agreement, you and BigCommerce might otherwise have had a right or opportunity to bring Disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). You give up those rights, to the extent permitted by applicable law. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited in arbitration. The right to appellate review of an arbitrator’s decision is much more limited than in court, and in general an arbitrator’s decision may not be appealed for errors of fact or law.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Severability.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" If any clause within this Arbitration Agreement (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Arbitration Agreement, and the remainder of this Arbitration Agreement will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, then this entire Arbitration Agreement will be unenforceable, and the Dispute will be decided by a court.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Continuation. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"This Arbitration Agreement will survive the termination of your contract with BigCommerce and your use of the Services.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Anti-Corruption, Export and Sanctions Compliance. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"With respect to this ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Agreement, y","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":400},"deviceId":"desktop"}]}},{"text":"ou represent, warrant, and covenant that you:","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not violate, or cause any party to be in violation of, any applicable anti-bribery or anti-corruption law (including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977, as amended, the U.S. domestic bribery statute in 18 U.S.C. 201, the U.S. Travel Act, or the UK Bribery Act 2010), anti-kickback laws, anti-money laundering and anti-terrorist financing laws, sanctions, embargoes, export controls, import controls, anti-fraud laws, or any other applicable law, regulation, or order (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Applicable ABAC Laws”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":");","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not use or apply the Services or the Website in violation of Applicable ABAC Laws;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"have not and will not with a corrupt, improper, or illegal intention directly or indirectly (through third parties) pay, provide, promise, offer, authorize, solicit, or accept any money, gift, hospitality, entertainment, favor, financial advantage, or other thing of value to or from any individual, organization, political party, or entity whether in the public or private sector in any country in order to obtain, retain, or direct regulatory approvals, licenses, permits, business, contracts, investments, sales, tax or duty assessments, import or export clearances, foreign exchange clearances, or other advantages;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall cause all of your employees, officers, directors, agents, contractors, vendors, and partners (collectively, ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Relevant Parties”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":") to comply with all of the terms contained in this Anti-Corruption, Export and Sanctions Compliance Section;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"are not, and will ensure that your Relevant Parties and customers are not,","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (a) ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":"nationals, residents, agents or representatives of Iran, Cuba, North Korea, Syria, the Crimea Region of Ukraine, or any other region subject to comprehensive U.S. sanctions; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"(b)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" on the List of Specially Designated Nationals \u0026 Blocked Persons, the Sectoral Sanctions Identifications (SSI) List, or Foreign Sanctions Evaders List maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury, or any other applicable list of sanctioned, embargoed, blocked, criminal, or debarred persons maintained by any U.S. or non-U.S. government, the European Union, Interpol, the United Nations, the World Bank, or any other public international organization (each such list, a ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"“Sanctions List”","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":");","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (c)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" an entity that is 50% or more owned, individually or in the aggregate, directly or indirectly, by, is controlled by (including without limitation by virtue of such person being a director or owning voting shares or interests), or acts, directly or indirectly, for or on behalf of, any person or entity on a Sanctions List; or","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (d)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" otherwise the target of any sanctions, suspensions, embargoes or debarment by the U.S. government or any other government or public international organization;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall secure all necessary export/sanctions licenses or authorizations to the extent applicable and necessary; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall implement an effective, risk-based compliance program and necessary internal controls (including, but not limited to, conducting sanctions screenings of your Relevant Parties and customers) to ensure compliance with Applicable ABAC Laws and this Anti-Corruption, Export and Sanctions Compliance Section;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall review and adhere to BigCommerce’s ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"Company Associate Compliance Guide","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" if provided by BigCommerce; and","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"shall reasonably cooperate with BigCommerce to ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":"(a)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" ensure compliance with sanctions, embargoes, and other Applicable ABAC Laws and/or","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[]}},{"text":" (b)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"italic":false,"fontWeight":700},"deviceId":"desktop"}]}},{"text":" review and remediate actual or potential violations of sanctions or other Applicable ABAC Laws, including, but not limited to, suspending or terminating the supply of products or services to customers or other persons that appear on a Sanctions List or are otherwise the target of sanctions and other similar restrictions.\n\nA violation of the foregoing representations, warranties, or covenants will constitute a material breach of this Agreement, and, in the event of such a violation, BigCommerce may, at its sole option, terminate this Agreement for cause and without further liability or obligation on the part of BigCommerce. 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