Request emergency assistance

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citizens in need of emergency consular assistance. We do not have information about immigration, permanent residence, or visas.</p> <div class="col-md-12"> <div class="col-md-8 col-sm-6"> <section> <h2>Email</h2> <ul> <li><a href="mailto:sos@international.gc.ca" onclick="_gaq.push(['_trackEvent', 'emergency-assistance', 'email', 'DFAIT',, 'True']);">sos@international.gc.ca</a></li> <li><a href="/assistance/emergency-assistance/emergency-contact-form" onclick="_gaq.push(['_trackEvent', 'emergency-assistance', 'online-form', 'DFAIT',, 'True']);">Emergency contact form</a></li>  </ul> </section> <section> <h2>Telephone</h2> <h3>From outside Canada</h3> <ul> <li>Call the <a href="/assistance/embassies-consulates">nearest embassy or consulate</a>.</li> <li>+1 613 996 8885 (call collect where available)</li> <li><a href="/assistance/emergency-assistance/toll-free-numbers">Toll-free numbers in some countries</a></li> </ul> </section> <section> <h3>From inside Canada (non-passport-related)</h3> <ul> <li>613-996-8885</li> <li>1-800-387-3124 (toll-free from the U.S. and Canada only)</li> </ul> <h3>Emergency passport services within Canada (weekends and statutory holidays)</h3> <ul> <li>1-800-567-6868 (toll-free from Canada only)</li> </ul> </section> <section> <h2>SMS</h2> <ul> <li>+1-613-686-3658 (carrier charges may apply)</li> </ul> </section> <section> <h2>WhatsApp</h2> <ul> <li>+1-613-909-8881 (carrier charges may apply)</li> </ul> <h2>Telegram</h2> <ul> <li>Canada Emergency Abroad</li> </ul> <section class="alert alert-warning"> <p>We are experiencing technical difficulties with Telegram. Please use another way to contact us.</p> </section> <h2>Signal</h2> <ul> <li>+1-613-909-8087</li> </ul> </section> <section> <h2>TTY (for persons with a hearing loss)</h2> <ul> <li>613-944-1310</li> <li>1-800-394-3472 (toll-free from the U.S. and Canada only)</li> </ul> </section> <section> <p>If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible. </p> </section> </div> <div class="col-md-4 col-sm-6"> <aside class="col-md-push-8 mrgn-tp-lg"> <div class="well"> <h2 class="mrgn-tp-0">Emergency information</h2> <p>The following information and resources can assist you to manage emergency or crisis situations that may arise while you are abroad.</p> <ul class="lst-spcd"> <li><a href="/assistance/emergency-info/arrest-detention">Arrest and detention</a></li> <li><a href="/assistance/emergency-info/child-abduction-welfare">Child abduction and parenting or custody issues</a> </li> <li><a href="/assistance/emergency-info/conversion-therapy">Conversion therapy</a></li>  <li><a href="/assistance/emergency-info/death-abroad">Death abroad</a></li> <li><a href="/assistance/emergency-info/financial-assistance">Financial assistance</a></li> <li><a href="/assistance/emergency-info/forced-marriage">Forced marriage</a></li> <li><a href="/assistance/emergency-info/hijacking-kidnappings">Kidnappings outside Canada</a></li> <li><a href="/assistance/emergency-info/large-scale-emergencies-abroad">Large-scale emergencies abroad</a></li> <li><a href="/assistance/emergency-info/stolen-belongings">Lost or stolen belongings abroad</a></li> <li><a href="/assistance/emergency-info/missing-persons">Missing persons</a></li> <li><a href="https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html">Passport security</a></li> <li><a href="/assistance/emergency-info/physical-assault-abroad">Physical assault abroad</a></li> <li><a href="/assistance/emergency-info/sexual-assault-abroad">Sexual assault abroad</a></li> <li><a href="/assistance/emergency-info/sick-injured">Sickness or injury</a></li> </ul> </div> </aside> </div> </div> <div class="clearfix"> </div> <h2>Related links</h2> <ul> <li><a href="/assistance/emergency-info/consular">About consular services</a></li> <li><a href="/travelling/registration">Registration of Canadians abroad</a></li> </ul> <div class="row"> <div class="wb-eqht col-md-12"> <div class="row"> </div> </div> </div>  <p> </p> <div id="comm100-button-efcda981-c76c-492c-887b-8d58a0fff79c"> </div> <script type="text/javascript">// <![CDATA[ var Comm100API = Comm100API || {}; 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Request emergency assistance - Travel.gc.ca