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Aircall for Support App Integration with Zendesk Support
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variant="block" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hPrzef kFVdvo Linkstyle__LinkRoot-sc-6d6yp9-6 lbGBcj sc-641607e4-1 kDwsCP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-6d6yp9-0 kiTjkN"><span class="Linkstyle__LinkText-sc-6d6yp9-3 hXXfHT">Browse all partners</span></span></a></div></div></div></div><div class="sc-45ad7ddc-0 bYUVYx"></div></div></nav></div><div class="sc-660b5f29-0 cZDtji"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 brQrdL"><div gutters="md" wrapAll="wrap" class="StyledRow-sc-xjsdg1-0 bOvwMs Gridstyle__Row-sc-1uhmtis-1 jNNRrJ" data-garden-id="grid.row" data-garden-version="8.76.2"><div columns="12" gutters="md" class="StyledCol-sc-inuw62-0 iapcTV Gridstyle__Col-sc-1uhmtis-2 hXaJY" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="Breadcrumb" itemscope="" itemType="https://schema.org/BreadcrumbList" class="Breadcrumbsstyle__Breadcrumb-sc-16xz1hx-0 lbWUIK"><ol class="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1 dGXcpw"><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 jmuReo"><a href="/marketplace/" data-interaction-type="link-primary" variant="primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 pUmtf kFVdvo Linkstyle__LinkRoot-sc-6d6yp9-6 ioOYUc" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 hXXfHT">Marketplace</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 jcYQYo"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Marketplace"/><meta itemProp="position" content="1"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 jmuReo"><a href="/marketplace/apps/" data-interaction-type="link-primary" variant="primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 pUmtf kFVdvo Linkstyle__LinkRoot-sc-6d6yp9-6 ioOYUc" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 hXXfHT">Apps</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 jcYQYo"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Apps"/><meta itemProp="position" content="2"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 kRvgXW"><span href="#" data-interaction-type="link-primary" variant="primary" externalIconLabel="(opens in a new tab)" aria-current="page" itemProp="item" class="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4 bfrBeV Linkstyle__LinkRoot-sc-6d6yp9-6 ioOYUc"><span class="Linkstyle__LinkText-sc-6d6yp9-3 hXXfHT">Aircall for Support</span></span><meta itemProp="name" content="Aircall for Support"/><meta itemProp="position" content="3"/></li></ol></nav></div></div></div></div><section columnWeight="text" style="padding:0" class="Basestyle__BaseRoot-sc-3zktjg-1 bwZOxZ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 brQrdL"><div gutters="xs" class="StyledGrid-sc-oxgg5i-0 cEFuQp Gridstyle__GridRoot-sc-1uhmtis-0 ePetNT" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="marketplace-banner light-mode"><div class="grid container"><div class="row"><div class="col col-xsmall-12 content-wrapper"><div class="description-wrapper"><div class="lazyload-wrapper "><div style="height:100px" class="lazyload-placeholder"></div></div><div><div class="title-container"><h1 variant="h3" class="Headingstyle__HeadingRoot-sc-150xww-0 dsJTNO">Aircall for Support</h1></div><p>Advanced inbound and outbound calling for Zendesk, Beautiful UX, Enterprise Quality</p><div class="star-wrapper"><div class="rating-ui"><div class="icon-star-wrapper"><span class="icon-star-fill star-given"></span><span class="icon-star-fill star-given"></span><span class="icon-star-fill star-given"></span><span class="icon-star-fill star-given"></span><span class="icon-star-fill star-given"></span></div><span class="rating-count">(<!-- -->40<!-- -->)</span></div></div></div></div><div class="cta-wrapper third-party"><div><a href="#" data-interaction-type="button-primary" variant="primary" data-test-id="app-installation-modal-trigger" style="min-width:200px" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 pUmtf kFVdvo Linkstyle__LinkRoot-sc-6d6yp9-6 jORGjU Buttonstyle__ButtonRoot-sc-17obadd-3 dbCnQp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 hXXfHT"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 dYrXzY"><span class="Buttonstyle__ButtonString-sc-17obadd-1 eKouBP">Install</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 eKouBP">Install</span></span></span></a></div><div class="tooltip-wrapper"></div></div></div></div></div></div></div></div></section><section bgColor="#FEFAF2" columnWeight="text" style="padding-top:0" class="Basestyle__BaseRoot-sc-3zktjg-1 jZAGQU"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 brQrdL"><div gutters="xs" class="StyledGrid-sc-oxgg5i-0 cEFuQp Gridstyle__GridRoot-sc-1uhmtis-0 ePetNT" data-garden-id="grid.grid" data-garden-version="8.76.2"><section><div class="grid container"><div class="row justify-content-space-between"><div class="col col-small-7"><div class="mb-15"><div class="screenshot-photo-trigger"><div class="screenshot-preview"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271024%27%20height=%27768%27/%3e"/></span><img alt="Preview image of app" srcSet="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-0.png?w=1080&q=75 1x, https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-0.png?w=2048&q=75 2x" src="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-0.png?w=2048&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/></span></div><div class="screenshot-preview"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271024%27%20height=%27768%27/%3e"/></span><img alt="Preview image of app" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="Preview image of app" srcSet="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-1.png?w=1080&q=75 1x, https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-1.png?w=2048&q=75 2x" src="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-1.png?w=2048&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="screenshot-preview"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271024%27%20height=%27768%27/%3e"/></span><img alt="Preview image of app" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="Preview image of app" srcSet="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-2.png?w=1080&q=75 1x, https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-2.png?w=2048&q=75 2x" src="https://65522.apps.zdusercontent.com/65522/assets/1687347369-c4cda30864f841664577499895dae25f/screenshot-2.png?w=2048&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div><div class="lazyload-wrapper "><div style="height:250px" class="lazyload-placeholder"></div></div></div><div class="col col-small-4"><div class="details-panel"><h4>App details</h4><div class="detail-item"><div class="supertitle">Works with</div><div>Support</div></div><div class="detail-item"><div class="supertitle">Installs</div><div>1000+</div></div><div class="detail-item"><div class="supertitle">Author</div><a href="/marketplace/partners/673/aircall/">Aircall</a></div><div class="detail-item"><div class="supertitle">Version</div><div>2.0</div></div><div class="detail-item"><div class="supertitle">Price (USD)</div><div>Free to install</div><a href="https://aircall.io/pricing/" target="_blank" rel="noopener noreferrer" class="sc-2ebda975-0 dLuYTY"><span>See pricing details</span><svg width="10" height="10" viewBox="0 0 10 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9 7.5C9 7.22386 9.22386 7 9.5 7C9.77614 7 10 7.22386 10 7.5V9C10 9.57614 9.57614 10 9 10H1C0.423858 10 0 9.57614 0 9V1C0 0.423858 0.423858 0 1 0H2.5C2.77614 0 3 0.223858 3 0.5C3 0.776142 2.77614 1 2.5 1H1V9H9V7.5ZM9 1.70711L5.35355 5.35355C5.15829 5.54882 4.84171 5.54882 4.64645 5.35355C4.45118 5.15829 4.45118 4.84171 4.64645 4.64645L8.29289 1H5.5C5.22386 1 5 0.776142 5 0.5C5 0.223858 5.22386 0 5.5 0H9C9.57614 0 10 0.423858 10 1V4.5C10 4.77614 9.77614 5 9.5 5C9.22386 5 9 4.77614 9 4.5V1.70711Z" fill="#16140C"></path></svg></a></div><div class="detail-item"><div class="supertitle">Support</div><a href="mailto:support@aircall.io">Contact Us</a><a href="https://aircall.io/call-center-software-integrations/zendesk/?utm_medium=referral&utm_source=zendesk&utm_campaign=partner-integration" 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Setting up the integration takes around 5-10 minutes! \u003c/p\u003e\n\n\u003ch3\u003eAny question?\u003c/h3\u003e\n\n\u003cp\u003eRead our detailed guides on \u003ca href=\"https://help.aircall.io/en/articles/3819593-how-to-configure-your-zendesk-integration?utm_medium=referral\u0026utm_source=zendesk\u0026utm_campaign=partner-integration\"\u003eHow to setup the Zendesk integration\u003c/a\u003e and \u003ca href=\"https://help.aircall.io/en/articles/3819632-what-can-the-aircall-zendesk-integration-do?utm_medium=referral\u0026utm_source=zendesk\u0026utm_campaign=partner-integration\"\u003eWhat Can The Aircall-Zendesk Integration Do?\u003c/a\u003e or email us at \u003ca href=\"mailto:partners@aircall.io\"\u003epartners@aircall.io\u003c/a\u003e!\u003c/p\u003e\n","created_at":"2015-07-22T23:41:23Z","date_published":"2015-07-22T23:41:23Z","categories":[{"id":51,"name":"Contact Center"}],"collections":[],"class":[{"id":51,"name":"Contact Center"}],"short_description":"Advanced inbound and outbound calling for Zendesk, Beautiful UX, Enterprise Quality","long_description":"\u003cp\u003e\u003cstrong\u003eAvailable to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition. 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Take a look at our Sell integration \u003ca href=\"https://www.zendesk.com/apps/sell/aircall-for-sell/\"\u003ehere\u003c/a\u003e!\u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003eEnterprise Quality \u0026amp; Reliability:\u003c/strong\u003e advanced telephony infrastructure with multiple termination carriers all over the world for optimal call quality worldwide.\u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003e100+ integrations:\u003c/strong\u003e integrate Aircall with Zendesk as well as all of your business tools with plug-and-play integrations with Slack, Shopify, Gong, Textline, Typeform, and many more! Take a look at our \u003ca href=\"https://aircall.io/call-center-software-integrations/?utm_medium=referral\u0026utm_source=zendesk\u0026utm_campaign=partner-integration\"\u003emarketplace\u003c/a\u003e!\u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003eAdvanced telephony:\u003c/strong\u003e drag-and-drop team-based routing for complex inbound routing rules, outbound power-dialer for maximum productivity, live agent monitoring, call listening and coaching. \u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003ePricing:\u003c/strong\u003e flat per user fee with inbound and outbound minutes included (except toll-free), no onboarding or setup costs. \u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003eAvailable on desktop and mobile:\u003c/strong\u003e variety of desktop, web and mobile apps available to take calls wherever you are.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003e\u003ca href=\"https://aircall.wistia.com/medias/hde5mneaik\"\u003e\n\u003cimg src=\"https://i.imgur.com/eKFqCeD.png\" alt=\"Zendesk Demo\"\u003e\u003c/a\u003e\u003c/p\u003e\n\n\u003ch3\u003eView caller details at a glance\u003c/h3\u003e\n\n\u003cp\u003eOn incoming calls, the contact page of the caller is displayed automatically, while caller details are pulled directly from Zendesk Sell as well as all your other installed integrations to give you the complete picture of your customers. \u003c/p\u003e\n\n\u003ch3\u003eGet rid of the busy work\u003c/h3\u003e\n\n\u003cp\u003eWhen a call is answered, a new ticket is automatically created and displayed on the agent’s screen. 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You can update your preferences or unsubscribe at any time.","newsletter_submitting":"We are sending your request...please wait.","newsletter_fail":"Sorry, something went wrong! Please reload the page and try again, or you can contact Zendesk for support.","newsletter_opt_in":"Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)","newsletter_email_placeholder":"What's your email?","terms_title":"Terms of Use","news_title":"Newsroom","zendesk_foundation_title":"Zendesk Foundation","what_is_zendesk_title":"What is Zendesk?","what_is_crm_title":"What is CRM?","sell_crm_title":"CRM software guide","research_panel_title":"Join our research panel","privacy_policy_title":"Privacy Policy","cookie_policy_title":"Cookie Policy","cookie_settings_title":"Cookie Settings","register_cta":"Get started","footer_title":"Champions of customer service","zen_masthead_title":"Zendesk. 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