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Professionals</a> </li> <li class="main-nav__item"> <a class="main-nav__link" title="Research at Brigham and Women's Hospital" href="/research">Research</a> </li> </ul> </div> </nav> </header><p id="skip-header" class="visually-hidden">Header Skipped.</p> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionj2veiogg"> <div class="row iw_row iw_container" id="rowj2veiogh"> <div class="iw_columns col-lg-12" id="colj2veiogi"> <div class="iw_component" id="iw_comp1495171520079"> <style>#iw_comp1495171520079{}</style><style>#iw_comp1495171520079{}</style><div class="breadcrumbs component"> <div > <ul class="breadcrumbs__list"> <li class="breadcrumbs__item"> <a href="/" class="breadcrumbs__link" title="Home">Home</a> </li> <li class="breadcrumbs__item"> <a class="breadcrumbs__link" title="Patients and Families" href="/patients-and-families">Patients and Families</a> </li> <li class="breadcrumbs__item"> <a class="breadcrumbs__link" title="Patients" href="/patients-and-families/patients">Patients</a> </li> <li class="breadcrumbs__item">Using Patient Gateway</li> </ul> <a class="breadcrumbs__back-link" title=" Patients" href="/patients-and-families/patients">Back to Patients</a> </div> </div> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionj2veiogk"> <div class="row iw_row iw_container" id="rowj2veiogl"> <div class="iw_columns col-lg-12" id="colj2veiogm"> <div class="row iw_row" id="rowj2veiogo"> <div class="iw_columns col-lg-9 content-has-sidebar" id="colj2veiogq"> <div class="iw_component" id="iw_comp1495171520087"> <style>#iw_comp1495171520087{}</style><span id="skipContent"></span><h1 class="page-title">Using Mass General Brigham Patient Gateway </h1> </div> <div class="iw_component" id="iw_comp1495171520091"> <style>#iw_comp1495171520091{}</style><div class="rich-text component " style="" id="" ><span><p><a href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Mass General Brigham Patient Gateway</a> <strong>is a secure and convenient online tool that allows patients to:</strong></p> <ul> <li>View test results</li> <li>Communicate with your doctors</li> <li>Request, confirm, or cancel appointments</li> <li>Request prescription renewals</li> <li>View visit summaries</li> <li>View and pay bills online</li> <li>View your health record information</li> <li>View research and clinical trial opportunities</li> </ul> <p>Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Mass General Brigham Patient Gateway. If you are interested in using Mass General Brigham Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.)</p> <p><a class="btn btn--secondary" href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Visit Mass General Brigham Patient Gateway</a></p> <h2>Nurse Line, Urgent Care Video Visits and COVID-19 Screener</h2> <p>If you are an established Mass General Brigham patient with a primary care provider, we recommend you <a href="https://doctors.massgeneralbrigham.org/search" target="_blank" rel="noopener noreferrer">contact your provider’s office</a> by phone or via <a href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Mass General Brigham Patient Gateway</a> if you have symptoms that may indicate exposure to COVID-19 or if you believe you may have been exposed.</p> <p>If you are an established Mass General Brigham patient and do not have a primary care provider – or are unable to reach them – there are other resources available to you:</p> <ol> <li><strong>Use the Mass General Brigham</strong> <a href="https://covid.partners.org/">COVID-19 Screener</a>. This always-on web tool allows Mass General Brigham patients who have symptoms of COVID-19 – or who are concerned about exposure to COVID-19 – to walk through a few automated online questions. At the end of the brief assessment, patients will be directed to next steps based on their health status.</li> <li><strong>Launch a video visit with an urgent care provider at </strong><a href="https://www.massgeneralbrigham.org/find-get-care/our-services/virtual-care/virtual-urgent-care" target="_blank" rel="noopener noreferrer"><strong>Mass General Brigham Virtual Urgent Care</strong></a><strong>.</strong> Available 7am to 11pm, 7 days a week, Virtual Urgent Care is suggested for those who have symptoms of COVID-19 and/or have underlying conditions that may put them at greater risk. A doctor or advanced practitioner will conduct an intake assessment via a secure video visit and recommend next steps. Note that this service is only available to established Mass General Brigham patients in Massachusetts.</li> </ol> <h2>Patient Gateway Updates</h2> <p>The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features:</p> <p><strong>Care Everywhere</strong></p> <ul> <li>Link your Mass General Brigham health records from organizations outside Mass General Brigham.</li> <li>You may be able to access your health information from a non-Mass General Brigham provider if he or she is using the same electronic health record vendor (known as Epic).</li> </ul> <p><strong>Release of Information - A New Way to Request Your Medical Records</strong></p> <p>You will receive notification through Patient Gateway when your provider adopts the new functionality that allows you to request your medical records online. As always, you will continue to be able to request your records by filling out a form provided by your hospital or provider.</p> <h2>Health Records on iPhone</h2> <p>Do you want to see parts of your current medical record in a smartphone app and combine Brigham information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone or Android device.</p> <p>iPhone users can now use the Apple Health app to access and view key parts of their current health records from multiple healthcare providers organized into one view. The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view. To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions. For details about health records on iPhone, read more here.</p> <h2>Related Patient Links</h2> <p>New Patients:</p> <ul> <li>Learn how to <a title="transfer your medical records to Brigham and Women's Hospital (BWH)" href="/patients-and-families/patients/transferring-medical-records">transfer your medical records to Brigham and Women's Hospital (BWH)</a>.</li> </ul> <p>Existing Patients:</p> <ul> <li>Access your <a href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Mass General Brigham Patient Gateway online account</a>.</li> <li>Learn how to <a title="obtain copies of your Brigham and Women's medical records" href="/patients-and-families/patients/medical-records">obtain copies of your BWH medical records</a>.</li> <li>Learn how to <a title="obtain copies of your BWH radiology images/imaging" href="/radiology/for-radiology-patients-and-families">obtain copies of your radiology films (imaging)</a>.</li> <li>Learn how to <a title="Find information about how to obtain copies of your bill, pay your bill and the insurances we accept" href="/patients-and-families/patients/insurance-billing-payment">obtain copies of your hospital bill</a>.</li> </ul></span></div> </div> <div class="iw_placeholder" id="iw_placeholder1496845732604"></div> <div class="row iw_row" id="rowj3n3av46"> <div class="iw_columns col-lg-6" id="colj3n3av47"> <div class="iw_placeholder" id="iw_placeholder1496845732605"></div> </div> <div class="iw_columns col-lg-6" id="colj3n3av48"> <div class="iw_placeholder" id="iw_placeholder1496845732606"></div> </div> </div> <div class="iw_placeholder" id="iw_placeholder1496845732610"></div> <div class="iw_placeholder" id="iw_placeholder1496845732611"></div> <div class="iw_placeholder" id="iw_placeholder1496845732612"></div> <div class="iw_placeholder" id="iw_placeholder1496845732613"></div> <div class="iw_placeholder" id="iw_placeholder1496845732620"></div> <div class="row iw_row" 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href="/patients-and-families/patients/finding-a-doctor">Finding a Doctor</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="New Patient Registration" href="/patients-and-families/patients/new-patient-registration">New Patient Registration</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Request an Appointment" href="/forms/request-an-appointment">Request an Appointment</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Insurances Accepted, Billing and Payment" href="/patients-and-families/patients/insurance-billing-payment">Insurances Accepted, Billing and Payment</a> </li> <li class="sidebar__item sidebar__item--active">Using Patient Gateway</li> <li class="sidebar__item"> <a class="sidebar__link" title="Preparing for Your Appointment" href="/patients-and-families/patients/preparing-for-your-appointment">Preparing for Your Appointment</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Transferring Medical Records" href="/patients-and-families/patients/transferring-medical-records">Transferring Medical Records</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Laboratory and Diagnostic Tests" href="/patients-and-families/patients/laboratory-and-diagnostic-tests">Laboratory and Diagnostic Tests</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Brigham Executive Health Program" href="/patients-and-families/brigham-executive-health-program/brigham-executive-health-program-overview">Brigham Executive Health Program</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Forms and Documents" href="/patients-and-families/patients/forms-and-documents">Forms and Documents</a> </li> <li class="sidebar__item"> <a class="sidebar__link" title="Patient Rights and Expectations" href="/patients-and-families/patients/patients-rights-and-expectations">Patient Rights and Expectations</a> </li> </ul> </nav> </div> </div> <div class="iw_component" 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