Bureau of Household Goods and Services (BHGS)

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Our dedicated team has an open communication with the public and the industry, welcoming feedback, suggestions, and innovative ideas to continually improve our services.</p> <p>The Bureau holds jurisdictional authority over the following industries:</p> <div class="group"> <div class="half"> <ul style="list-style: disc;"> <li style="padding-bottom: 5px;">Household Movers</li> <li style="padding-bottom: 5px;">Appliance Service Dealers</li> <li style="padding-bottom: 5px;">Furniture and Bedding Wholesalers</li> <li style="padding-bottom: 5px;">Furniture and Bedding Retailers</li> <li style="padding-bottom: 5px;">Bedding Sanitizers</li> <li style="padding-bottom: 5px;">Thermal Insulation Manufacturers</li> <li style="padding-bottom: 5px;">Service Contract Administrators</li> </ul> </div> <div class="half"> <ul style="list-style: disc"> <li style="padding-bottom: 5px;">Electronic Service Dealers</li> <li style="padding-bottom: 5px;">Furniture and Bedding Manufacturers</li> <li style="padding-bottom: 5px;">Furniture and Bedding Importers</li> <li style="padding-bottom: 5px;">Custom Upholsterers</li> <li style="padding-bottom: 5px;">Supply Dealers</li> <li style="padding-bottom: 5px;">Service Contract Sellers</li> <li style="padding-bottom: 5px;">Service Contract Obligors</li> </ul> </div> </div> <p>For more information relating to CONSUMERS and how we can assist you please click <a href="consumers/index.shtml">HERE</a></p> <p>For INDUSTRY PROFESSIONALS looking for assistance, please click <a href="licensee/index.shtml">HERE.</a></p> <p>Please let us know how we can better serve you. We are here to help.</p> <br /> <div class="panel panel-understated"> <div class="panel-heading"> <h4><span class="ca-gov-icon-info"></span> What's New</h4> <div class="options">  </div> </div> <div class="panel-body"> <ul class="list-understated"> <li><a href="/about_us/meetings/20241114_advisory_council_packet.pdf" style="color: #2F2FB9">November 14, 2024 Advisory Council Meeting Packet</a></li> <li><a href="/about_us/meetings/agenda_20241114.pdf" style="color: #2F2FB9">NOV 2024: Upcoming Advisory Council Meeting Agenda</a></li> <li><a href="/forms_pubs/sb_244_industry_advisory_english.pdf" style="color: #2F2FB9">Industry Advisory: The Right to Repair Act (SB 244), effective July 1, 2024</a> <a href="/forms_pubs/sb_244_industry_advisory_spanish.pdf" style="color: #2F2FB9">Español</a></li> <li><a href="/about_us/meetings/materials_20240516.pdf" style="color: #2F2FB9">May 2024: Upcoming Advisory Council Meeting Materials</a></li> <li><a href="/about_us/meetings/agenda_20240516.pdf" style="color: #2F2FB9">Bureau of Hourshold Goods and Services Advisory Council Meeting Notice and Agenda - Thursday, May 16, 2024</a></li> <li>July 2024 Directory of Certified Insulation Materials <a href="consumers/ti_directory.pdf" style="color: #2F2FB9">PDF</a> and <a href="consumers/ti_directory.xlsx" style="color: #2F2FB9">Excel</a></li> <li><a href="/forms_pubs/20231207_maxtariff.pdf" style="color: #2F2FB9">December 2023: Max Rate Tariff, effective January 1, 2024</a></li> <li><a href="/forms_pubs/newlaws_advisory_2024.pdf" style="color: #2F2FB9">December 2023–New Laws Affecting BHGS Licensees/Registrants/Permit Holders</a></li> <li><a href="/about_us/meetings/materials_20231012.pdf" style="color: #2F2FB9">OCT 2023: Upcoming Advisory Council Meeting Materials</a></li> <li><a href="/about_us/meetings/agenda_20231012.pdf" style="color: #2F2FB9">OCT 2023: Upcoming Advisory Council Meeting Agenda</a></li> <li><a href="https://connect.dca.ca.gov/bhgs/" target="_blank" style="color: #2F2FB9">JUN 2023: Household Movers Initial Application - Online</a></li> <li><a href="/about_us/meetings/materials_20230118.pdf" style="color: #2F2FB9">JAN 2023: Upcoming Advisory Council Meeting Materials</a></li> <li><a href="/about_us/meetings/agenda_20230118.pdf" style="color: #2F2FB9">JAN 2023: Upcoming Advisory Council Meeting Agenda</a></li> <li><a href="forms_pubs/max_4_2023.pdf" style="color: #2F2FB9">DEC 2022: Max Rate Tariff, effective January 1, 2023</a></li> <li><a href="/forms_pubs/sunset_2022.pdf" style="color: #2F2FB9">Sunset Review Report 2022</a></li> <li><a href="about_us/meetings/agenda_20221208.pdf" style="color: #2F2FB9">DEC 2022: HHM Permit Regulations Workshop – December 8,2022</a></li> <li><a href="/licensee/ab2956.pdf" style="color: #2F2FB9">Industry Advisory 22-01: AB 2956 Clarifies Household Movers are Exempt from Motor Carrier of Property Permit Requirements</a></li> <li><a href="about_us/bear_bhfti_stratplan.pdf" style="color: #2F2FB9">The Bureau’s Strategic Plan</a> </li>  </ul> </div> </div> <div class="gallery three-up"> <div class="item"> <a href="https://www.dca.ca.gov/data/license_performance.shtml" target="_blank"><img src="https://www.dca.ca.gov/images/licensing_data.png" alt="Quarterly Licensing Data" style="width: 95%; 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Bureau of Household Goods and Services (BHGS)