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<div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Individuals</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā tāngata</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/income-tax/income-tax-for-individuals" aria-label="Income tax for individuals"> <span>Income tax for individuals</span> <span class="tereo" aria-hidden="true" lang="mi">Te tāke moni whiwhi mō ngā tāngata takitahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/non-residents" aria-label="Non-residents"> <span>Non-residents</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā kainoho-tāwāhi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/self-employed" aria-label="Self-employed"> <span>Self-employed</span> <span class="tereo" aria-hidden="true" lang="mi">Mahi ā-kiri</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/kiwisaver/kiwisaver-individuals" aria-label="Kiwisaver for individuals"> <span>Kiwisaver for individuals</span> <span class="tereo" aria-hidden="true" lang="mi">Kiwisaver mā te tangata takitahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/student-loans" aria-label="Student loans"> <span>Student loans</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā pūtea taurewa ākonga</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/cryptoassets/individual" aria-label="Cryptoassets for individuals"> <span>Cryptoassets for individuals</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā rawa whiti-rangi mā te tangata takitahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/unclaimedmoney" aria-label="Unclaimed money"> <span>Unclaimed money</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> </section> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 col-bg-sub-menu"> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Situations</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā āhuatanga</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/i-am-going-overseas" aria-label="I am going overseas"> <span>I am going overseas</span> <span class="tereo" aria-hidden="true" lang="mi">Kei te haere ahau ki tāwāhi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/i-received-an-income-tax-assessment" aria-label="I received an income tax assessment"> <span>I received an income tax assessment</span> <span class="tereo" aria-hidden="true" lang="mi">I whiwhi i ahau tētahi aromatawai tāke moni whiwhi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/unable-to-pay-my-tax-debt" aria-label="I'm struggling to file and pay my tax"> <span>I'm struggling to file and pay my tax</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/situations" class="more-link" aria-label="More situations">More situations <i class="fas fa-arrow-right"></i></a> </div> </div> </div> </div> <div class="megamenu-item col-xs-12 col-sm-4 col-md-4 menu-tab" data-index="1"> <button type="button" class="megamenu-first-level" aria-expanded="false"> <div class="menu-item"> <span>Business and organisations</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā pakihi me ngā whakahaere</span> </div> </button> </div> <div class="megamenu-sub-menu-content mega-menu-subitems-root-1" data-index="1"> <div class="row"> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Popular pages</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā wharangi rongonui</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/covid-19" aria-label="Covid-19 Businesses and organisations"> <span>Covid-19 Businesses and organisations</span> <span class="tereo" aria-hidden="true" lang="mi">KOWHEORI-19 Ngā pakihi me ngā whakahaere</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/income-tax/income-tax-for-businesses-and-organisations/income-tax-for-companies/file-a-companies-income-tax-return-ir4" aria-label="File a companies income tax return - IR4"> <span>File a companies income tax return - IR4</span> <span class="tereo" aria-hidden="true" lang="mi">Te tuku i tētahi puka tāke moni whiwhi kamupene - IR4</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/maori" aria-label="Māori"> <span>Māori</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/not-for-profits-and-charities" aria-label="Not-for-profits and charities"> <span>Not-for-profits and charities</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/employing-staff/deductions-from-income/deductions-from-salary-and-wages/work-out-paye-deductions-from-salary-or-wages" aria-label="PAYE calculator to work out salary and wage deductions"> <span>PAYE calculator to work out salary and wage deductions</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/property" aria-label="Property"> <span>Property</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā rawa</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/managing-my-tax/ird-numbers" aria-label="IRD numbers"> <span>IRD numbers</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā tau IRD</span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/business-and-organisations" class="more-link" aria-label="More business and organisations">More business and organisations <i class="fas fa-arrow-right"></i></a> </div> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Income tax</span> <span class="tereo" aria-hidden="true" lang="mi">Te tāke moni whiwhi</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/income-tax/income-tax-for-businesses-and-organisations/types-of-business-income" aria-label="Types of business income"> <span>Types of business income</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā momo moni whiwhi pakihi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/income-tax/income-tax-for-businesses-and-organisations/tax-rates-for-businesses" aria-label="Tax rates for businesses"> <span>Tax rates for businesses</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā pāpātanga tāke mō te pakihi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/income-tax/income-tax-for-businesses-and-organisations/balance-dates" aria-label="Balance dates"> <span>Balance dates</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā rā mutunga tau pūtea</span> </a> </section> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>GST</span> <span class="tereo" aria-hidden="true" lang="mi">Tāke hokohoko (GST)</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/gst/charging-gst" aria-label="Charging GST"> <span>Charging GST</span> <span class="tereo" aria-hidden="true" lang="mi">Te uta i te tāke hokohoko</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/gst/claiming-gst" aria-label="Claiming GST"> <span>Claiming GST</span> <span class="tereo" aria-hidden="true" lang="mi">Te kerēme tāke hokohoko</span> </a> </section> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Employing staff </span> <span class="tereo" aria-hidden="true" lang="mi">Te tuku mahi ki ngā kaimahi</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/employing-staff/register-as-an-employer" aria-label="Register as an employer"> <span>Register as an employer</span> <span class="tereo" aria-hidden="true" lang="mi">Te rēhita hei kaituku mahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/employing-staff/paying-staff" aria-label="Paying staff"> <span>Paying staff</span> <span class="tereo" aria-hidden="true" lang="mi">Utu kaimahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/employing-staff/payday-filing" aria-label="Payday filing"> <span>Payday filing</span> <span class="tereo" aria-hidden="true" lang="mi">Te tāpaetanga rā utu</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/employing-staff/deductions-from-income" aria-label="Deductions from income"> <span>Deductions from income</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā tangohanga mai i ngā moni whiwhi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/kiwisaver/kiwisaver-employers" aria-label="KiwiSaver for employers"> <span>KiwiSaver for employers</span> <span class="tereo" aria-hidden="true" lang="mi">Te KiwiSaver mō ngā kaituku mahi</span> </a> </section> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>International</span> <span class="tereo" aria-hidden="true" lang="mi">Tāwāhi</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/international-tax/business" aria-label="International tax for business"> <span>International tax for business</span> <span class="tereo" aria-hidden="true" lang="mi">Te tāke aowhānui mō ngā pakihi</span> </a> </section> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 col-bg-sub-menu"> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Situations</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā āhuatanga</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/i-am-starting-a-new-business" aria-label="I am starting a new business"> <span>I am starting a new business</span> <span class="tereo" aria-hidden="true" lang="mi">Kei te tīmata au i tētahi pakihi hou</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/i-am-going-to-employ-someone" aria-label="I am going to employ someone"> <span>I am going to employ someone</span> <span class="tereo" aria-hidden="true" lang="mi">Kei te tuku mahi ahau ki tētahi tangata</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/situations/my-business-is-making-a-loss" aria-label="My business is making a loss"> <span>My business is making a loss</span> <span class="tereo" aria-hidden="true" lang="mi">Kei te hapa taku pakihi</span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/situations" class="more-link" aria-label="More situations">More situations <i class="fas fa-arrow-right"></i></a> </div> </div> </div> </div> <div class="megamenu-item col-xs-12 col-sm-4 col-md-4 menu-tab" data-index="2"> <button type="button" class="megamenu-first-level" aria-expanded="false"> <div class="menu-item"> <span>Intermediaries and others</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā takawaenga me ētahi atu</span> </div> </button> </div> <div class="megamenu-sub-menu-content mega-menu-subitems-root-2" data-index="2"> <div class="row"> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Intermediaries</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā takawaenga</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/becoming-an-intermediary" aria-label="Becoming an intermediary"> <span>Becoming an intermediary</span> <span class="tereo" aria-hidden="true" lang="mi">Te tū hei takawaenga</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/getting-authority-to-act" aria-label="Getting authority to act"> <span>Getting authority to act</span> <span class="tereo" aria-hidden="true" lang="mi">Te whiwhi whakamanatanga</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/managing-my-tax/getting-someone-to-act-on-my-behalf/executive-office-holders" aria-label="Executive office holders"> <span>Executive office holders</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā kaipupuri tūnga whakahaere</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/linking-client-accounts" aria-label="Linking client accounts"> <span>Linking client accounts</span> <span class="tereo" aria-hidden="true" lang="mi">Te honohono pūkete kiritaki</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/managing-my-tax/getting-someone-to-act-on-my-behalf/nominated-person" aria-label="Nominated person"> <span>Nominated person</span> <span class="tereo" aria-hidden="true" lang="mi">Te tangata kua whakaingoatia</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/tax-pooling" aria-label="Tax pooling"> <span>Tax pooling</span> <span class="tereo" aria-hidden="true" lang="mi">Te whakarōpū tāke</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/gateway-services" aria-label="Gateway services"> <span>Gateway services</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/intermediaries-and-others" class="more-link" aria-label="More intermediaries and others">More intermediaries and others <i class="fas fa-arrow-right"></i></a> </div> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Tax agents</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā māngai tāke</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/about-us/publications/newsletters-bulletins/agents-answers" aria-label="Agents answers"> <span>Agents answers</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā Whakautu Māngai</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/tax-agents/tax-agent-status" aria-label="Tax agent status"> <span>Tax agent status</span> <span class="tereo" aria-hidden="true" lang="mi">Te tūnga māngai tāke</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/topics/intermediaries/extension-of-time-arrangements" aria-label="Extension of time arrangements"> <span>Extension of time arrangements</span> <span class="tereo" aria-hidden="true" lang="mi">Te whakaroa i ngā whakaritenga wā</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/tax-agents/managing-consolidated-groups" aria-label="Managing consolidated groups"> <span>Managing consolidated groups</span> <span class="tereo" aria-hidden="true" lang="mi">Te whakahaere rōpū tōpū</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/tax-agents/individual-income-tax-for-clients-of-agents" aria-label="Income tax for individual clients of tax agents"> <span>Income tax for individual clients of tax agents</span> <span class="tereo" aria-hidden="true" lang="mi">Te tāke moni whiwhi mā ngā kiritaki takitahi a ngā takawaenga</span> </a> <a href="https://web.archive.org/web/20240514191118/https://www.ird.govt.nz/index/news#sort=%40irscnewspubdate%20descending&numberOfResults=25&f:@computedz95xrole=[Tax%20agents]" aria-label="News updates for tax agents"> <span>News updates for tax agents</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/tax-agents" class="more-link" aria-label="More tax agents">More tax agents <i class="fas fa-arrow-right"></i></a> </div> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 "> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Digital service providers</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā kaiwhakarato ratonga matihiko</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/digital-service-providers/guides-and-docs/getting-started-guide" aria-label="Getting started guide"> <span>Getting started guide</span> <span class="tereo" aria-hidden="true" lang="mi"></span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/digital-service-providers/guides-and-docs/about-the-developer-portal" aria-label="About the developer portal"> <span>About the developer portal</span> <span class="tereo" aria-hidden="true" lang="mi">Mō te tomokanga kaiwhakawhanake</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/digital-service-providers/guides-and-docs/gws-architecture" aria-label="Gateway services architecture"> <span>Gateway services architecture</span> <span class="tereo" aria-hidden="true" lang="mi">Te hanganga ratonga tomokanga</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/digital-service-providers/services-catalogue" aria-label="Services catalogue"> <span>Services catalogue</span> <span class="tereo" aria-hidden="true" lang="mi">Te putumōhio ratonga</span> </a> </section> <div class="more-link-border"> <a href="/web/20240514191118/https://www.ird.govt.nz/digital-service-providers" class="more-link" aria-label="More digital service providers">More digital service providers <i class="fas fa-arrow-right"></i></a> </div> </div> <div class="col-sub-menu col-xs-12 col-sm-3 col-md-3 col-bg-sub-menu"> <section tabindex="-1" class="content"> <div class="sub-menu-heading"> <span>Roles</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā tūranga</span> </div> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/tax-agents" aria-label="Tax agents"> <span>Tax agents</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā māngai tāke</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/bookkeepers" aria-label="Bookkeepers"> <span>Bookkeepers</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā kaikaute</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/paye-intermediaries" aria-label="PAYE intermediaries"> <span>PAYE intermediaries</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā takawaenga PAYE</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/payroll-bureaus" aria-label="Payroll bureaus"> <span>Payroll bureaus</span> <span class="tereo" aria-hidden="true" lang="mi">Ngā tari ripanga utu kaimahi</span> </a> <a href="/web/20240514191118/https://www.ird.govt.nz/roles/other-representatives" aria-label="Other representatives"> <span>Other representatives</span> <span class="tereo" aria-hidden="true" lang="mi">Ētahi atu māngai</span> </a> </section> </div> </div> </div> </div> </div> </div> </nav> </header>  <link href="/web/20240514191118im_/https://www.ird.govt.nz/-/media/themes/ir/shared/favicon.png?modified=20210228002011" rel="shortcut icon"/> <div class="coveo__searchbox--landing "> <div id="global-search-box-root-element" class="" data-props-placeholder="Search Inland Revenue....; Search Inland Revenue..." data-props-placholder-text-count="2"> <div id="global-search" class="coveo__searchbox"> <div class="container"> <div class="col-xs-12"> <div class="coveo__searchbox__wrapper row"> <div class="search-icon"></div> <div class="CoveoOmnibox mobile-search" data-placeholder="Search" role="search" data-query-suggest-character-threshold="0" data-number-of-suggestions="8" data-inline="true" data-auto-focus="false"> </div> <div class="searchTips mobile-search-tips background--grey"> <a href="/web/20240514191118/https://www.ird.govt.nz/about-this-site/search-tips" class="searchTips-link">Search tips</a> </div> <div class="CoveoSearchButton"></div> <div class="CoveoSearchHistory" id="search-history"></div> </div> </div> </div> </div> </div> </div>  <div class="component BetaBanner"> <div class="component-content"> </div> </div>  <div id="search-interface"> <div class="CoveoAnalytics" data-anonymous="true" data-auto-push-to-gtm-data-layer="true"></div> </div> <div id="main-content-wrapper"> <div class="rebase rebase--content">  <div class="banner-hero banner--no-desktop-img banner--no-mobile-img " style=""> <div class="banner-hero__container"> <h1 class="divider"> <span aria-hidden="true" lang="mi">Whakapā mai</span> Contact us </h1> </div> </div> <div id="content" style="min-height: 155px;" tabindex="-1"> <div class="container"> <div class="component row-splitter"> <div class="container-fluid"> <div class="row"> </div> </div> </div> <div class="row component column-splitter"> <div class="col-xs-12 col-md-7"> <div class="component container"> <div class="component-content"> </div> </div> <div class="component row-splitter"> <div class="container-fluid"> <div class="row"> <div class="component content"> <div class="component-content"> </div> </div> </div> </div> <div class="container-fluid"> <div class="row"> <div class="component content col-xs-12" id="main-content"> <div class="component-content"> <div class="field-content"><h2>Recording our phone calls</h2> <p>As part of our commitment to providing the best service to our customers, we record most of the calls made to our contact centres, and some outbound calls we make. This helps us find ways to give you better service.</p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/about-this-site/your-privacy/call-recording-privacy-statement" class="quick-links-topic">Call recording privacy statement</a></p> <h2>Top contact pages</h2> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/self-service-options" class="quick-links-topic">Self-serve 0800 (24/7)</a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/managing-my-tax/ird-numbers/find-my-ird-number" class="quick-links-topic">IRD numbers - contact us</a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/income-tax" class="quick-links-topic">Income tax - contact us</a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/child-support" class="quick-links-topic">Child support - contact us</a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/working-for-families" class="quick-links-topic">Working for Families and Best Start - contact us </a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/general-enquiries" class="quick-links-topic">General enquiries and myIR support</a></p> <p><a href="/web/20240514191118/https://www.ird.govt.nz/contactus/processing" class="quick-links-topic">Current processing times</a></p></div> </div> </div> </div> </div> <div class="container-fluid"> <div class="row">   <div class="container container-width-auto"> <div> <h3>All contact pages</h3> <ul class="clearfix landing-page-links"> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/child-support" title="Child support - contact us" class="internal "> Child support - contact us </a> <p> How to contact us about child support in myIR or by phone, call-back or post. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/complaints-disputes-compliments" title="Complaints, compliments and disputes" class="internal "> Complaints disputes compliments </a> <p> Register a complaint, find out how to disagree with a disputable decision or assessment, or tell us about a good experience. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/covid-19" title="COVID-19 - contact us" class="internal "> COVID-19 </a> <p> Before you contact us about COVID-19, explore our webpages about COVID-19 support. Our webpages will likely give you the answer you’re looking for immediately. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/processing" title="Current processing times" class="internal "> Current processing times </a> <p> Our latest estimates of how long your request will take. We're putting COVID-19 requests at the front of the queue. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/customer-sites" title="Customer sites" class="internal "> Customer sites </a> <p> The addresses and open hours of our front of house sites. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/hearing-loss-services" title="Deaf and hearing-impaired services - contact us" class="internal "> Deaf and hearing-impaired services - contact us </a> <p> You can use the New Zealand Relay Service (NZ Relay) to contact us. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/debt-refunds" title="Debt and refunds - contact us" class="internal "> Debt and refunds - contact us </a> <p> How to contact us to find out about debt and refunds. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/digital-service-providers" title="Digital service providers - contact us" class="internal "> Digital service providers - contact us </a> <p> Find out about getting in touch with us if you are a digital service provider (DSP) and a service is not working correctly or you want to access our test environment. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/employing-staff" title="Employing people - contact us" class="internal "> Employing people - contact us </a> <p> For enquiries about payday filing, KiwiSaver, fringe benefit tax (FBT), employer superannuation contribution tax (ESCT) and child support deductions. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/gaming-levies" title="Gaming levies - contact us" class="internal "> Gaming levies - contact us </a> <p> Inland Revenue's contact details for casinos and gaming machine owners. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/general-enquiries" title="General enquiries and myIR support - contact us" class="internal "> General enquiries and myIR support - contact us </a> <p> There are a number of ways to contact us. You can message us in myIR, call us or come in for an appointment. If you want to book and advisory or one-to-one business visit you can arrange that too. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/gst" title="GST - contact us" class="internal "> GST - contact us </a> <p> For GST enquiries, registrations and returns. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/income-tax" title="Income tax - contact us" class="internal "> Income tax - contact us </a> <p> Contact us about income tax for individual and business enquiries. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/kaitakawaenga-maori" title="Kaitakawaenga Māori" class="internal "> Kaitakawaenga Māori </a> <p> Kaitakawaenga Māori offer a free advisory service to help meet the needs of Māori individuals, organisations and businesses. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/kiwisaver" title="KiwiSaver - contact us" class="internal "> KiwiSaver - contact us </a> <p> For questions about your KiwiSaver account including your balance, contact your KiwiSaver provider. For questions about your KiwiSaver information in myIR, contact us. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/lost-ird-number" title="Lost IRD numbers " class="internal "> Lost IRD number </a> <p> Find your IRD number on IR letters, logging in to myIR, using our form, or by calling us. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/media-releases/media" title="Media queries " class="internal "> Media queries - contact us </a> <p> Phone and email contacts for journalists. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/nr-contractors" title="Non-resident contractors - contact us" class="internal "> Non-resident contractors - contact us </a> <p> For all tax enquiries and issues for non-residents performing contract activity in New Zealand. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/nr-entertainers" title="Non-resident entertainers - contact us" class="internal "> Non-resident entertainers - contact us </a> <p> For all tax enquiries and issues for non-residents who perform in New Zealand in public or in front of a camera. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/information-requests" title="Official information requests - contact us" class="internal "> Official information requests - contact us </a> <p> You can request information from us under the Official Information Act 1982 and the Privacy Act 2020. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/paid-parental-leave" title="Paid parental leave - contact us" class="internal "> Paid parental leave - contact us </a> <p> Contact Inland Revenue about your paid parental leave payments. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/business-advisory-social-policy" title="Requesting a business advisory or social policy visit" class="internal "> Request a business advisory visit </a> <p> Our Community Compliance Officers offer tax education to new businesses and small organisations, as well as seminars regarding personal tax and entitlements. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/scams" title="Scams, fraud and tax evasion - contact us" class="internal "> Scams, fraud and tax evasion - contact us </a> <p> Contact Inland Revenue to report a scam, check out the latest scams or report tax evasion. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/self-service-options" title="Self-service 0800 (24/7)" class="internal "> Self service options </a> <p> Call our self-service number and do things over the phone without waiting to talk to an Inland Revenue staff member. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/other-languages" title="Services in other languages - contact us" class="internal "> Service in other languages - contact us </a> <p> Contact us in your own language or find out how to get documents translated. We may also have the information you're looking for already translated and available. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/significant-enterprises" title="Significant Enterprises - contact us" class="internal "> Significant enterprises - contact us </a> <p> Contact details for specialised industries. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/student-loans" title="Student loans - contact us" class="internal "> Student loans - contact us </a> <p> Get in touch with us if you have questions about your student loan balance, repayments or you're going overseas. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/tax-agents" title="Tax agents - contact us" class="internal "> Tax agents - contact us </a> <p> Contact us if you're a tax agent via self-service phone line and StationeryXpress. </p> </li> <li> <a href="/web/20240514191118/https://www.ird.govt.nz/contactus/working-for-families" title="Working for Families and Best Start - contact us" class="internal "> Working for Families and Best Start - contact us </a> <p> Contact Inland Revenue about financial support to raise a family. </p> </li> </ul> </div> </div>   </div> </div> </div> </div> <div class="col-xs-12 col-md-4 col-md-offset-1"> <section class="related-news"> <h4 class="related-news__header">Updates: Contact us</h4> <ul class="related-news__list"> <li class="related-news__item "> <span class="related-news__date">12 Feb 2024</span> <a class="related-news__title" href="https://web.archive.org/web/20240514191118/https://www.ird.govt.nz/updates/news-folder/2024/planned-system-outage"><span>Planned system outage</span></a> <p class="related-news__overview"> We’re closing some of our systems from 2pm to 8pm Saturday 16 March. </p> </li> <li class="related-news__item "> <span class="related-news__date">27 Nov 2023</span> <a class="related-news__title" href="https://web.archive.org/web/20240514191118/https://www.ird.govt.nz/updates/news-folder/2023/weve-successfully-upgraded-our-voice-system"><span>We've successfully upgraded our voice system</span></a> <p class="related-news__overview"> New phone services now available to our customers. </p> </li> </ul> <div class="related-news-link-url-block"> <div class="updates-subscribe-variation"> <a href="/web/20240514191118/https://www.ird.govt.nz/subscription-service/subscription-form" class="subscribebtn"> <i class="fa fa-light fa-envelope"> </i> <span class="subscribe">Subscribe</span> </a> <a class="related-news__link related-news__all-updates" href="/web/20240514191118/https://www.ird.govt.nz/index/news#sort=%40irscnewspubdate%20descending&numberOfResults=25&f:@irsccoresubject=[Contact us]">More updates</a> </div> </div> </section> <div class="component row-splitter"> <div class="container-fluid"> <div class="row"> </div> </div> <div class="container-fluid"> <div class="row"> </div> 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