Postal Technology Centre

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href="/en/postal-solutions/capacity-building">Capacity Building</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="1856299"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19">COVID-19</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="60411688"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> </div> <div id="59747509" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Press</span> </a> </h4> <ul> <li> <a href="/en/news-media/press/press-releases">Press Releases</a> </li> <li> <a href="/en/news-media/press/backgrounders-factsheets">Backgrounders & Factsheets</a> </li> <li> <a href="/en/news-media/press/speeches">Speeches</a> </li> <li> <a href="/en/news-media/press/media-contacts">Media Contacts</a> </li> </ul> </div> <div id="35790857" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">About UPU</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts">Acts</a> <div class="go-to-submenu" data-parent-id="35790857" data-sub-menu-id="62331170"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/strategy">Strategy</a> <div class="go-to-submenu" data-parent-id="35790857" data-sub-menu-id="64542713"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/member-countries">Member Countries</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies">Bodies</a> <div class="go-to-submenu" data-parent-id="35790857" data-sub-menu-id="40826020"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/director-general">Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/deputy-director-general">Deputy Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/cooperatives-boards">Cooperatives & Boards</a> </li> <li> <a href="/en/universal-postal-union/about-upu/restricted-unions">Restricted Unions</a> </li> <li> <a href="/en/universal-postal-union/about-upu/finance">Finance</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits">Audits</a> <div class="go-to-submenu" data-parent-id="35790857" data-sub-menu-id="52215492"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/history">History</a> <div class="go-to-submenu" data-parent-id="35790857" data-sub-menu-id="47518248"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/termpost">TERMPOST</a> </li> </ul> </div> <div id="13346056" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Activities</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="56295557"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/digital-services">Digital Services</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="18827668"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/financial-services">Financial Services</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="37455595"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development">Sustainable Development</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="46747582"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/technical-cooperation">Technical Cooperation</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation">Trade Facilitation</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="14740436"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/research-publications">Research & Publications</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="65135595"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs">Philately & IRCs</a> <div class="go-to-submenu" data-parent-id="13346056" data-sub-menu-id="57313485"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/standardization">Standardization</a> </li> </ul> </div> <div id="2745822" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Outreach & Campaigns</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/outreach-campaigns/150-years-of-the-upu">UPU@150</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/illicit-goods">Illicit Goods</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/sdgs-in-focus">SDGs in focus</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/dangerous-goods">Dangerous Goods</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/international-letterwriting-competition-for-young-people">International Letter-Writing Competition for Young People</a> <div class="go-to-submenu" data-parent-id="2745822" data-sub-menu-id="28137810"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/world-post-day">World Post Day</a> </li> </ul> </div> <div id="51616720" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Who we work with</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/academia">Academia</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/governments-and-designated-operators">Governments and designated operators</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations">UN and international organizations</a> <div class="go-to-submenu" data-parent-id="51616720" data-sub-menu-id="8008341"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/partner-with-us/who-we-work-with/ngos-and-foundations">NGOs and foundations</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/private-sector">Private sector</a> </li> </ul> </div> <div id="30200322" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Where we need your support</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/where-we-need-your-support/post4health">Post4Health</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/financial-inclusion">Financial inclusion</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/access-to-government-services">Access to government services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/ecommerce-for-socioeconomic-development">E-commerce for socio-economic development</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/trade-facilitation">Trade facilitation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/digital-transformation">Digital transformation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/greening-postal-services">Greening postal services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/disaster-risk-management">Disaster risk management</a> </li> </ul> </div> <div id="30387051" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Useful Documents</span> </a> </h4> <ul> <li> <a href="/en/members-centre/useful-documents/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/members-centre/useful-documents/postal-operations-council">Postal Operations Council</a> </li> </ul> </div> <div id="56715833" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Policies & Regulation</span> </a> </h4> <ul> <li> <a href="/en/members-centre/policies-regulation/data-collection-and-protection-policies">Data collection and protection policies</a> </li> <li> <a href="/en/members-centre/policies-regulation/extraterritorial-offices-of-exchange-etoes">Extra-Territorial Offices of Exchange (ETOEs)</a> </li> <li> <a href="/en/members-centre/policies-regulation/status-of-postal-entities">Status of Postal Entities</a> </li> <li> <a href="/en/members-centre/policies-regulation/universal-postal-service">Universal Postal Service</a> </li> </ul> </div> <div id="10977767" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Questionnaires & Surveys</span> </a> </h4> <ul> <li> <a href="/en/members-centre/questionnaires-surveys/study-to-determine-mail-flows-exchanged-between-the-designated-operators-of-union-member-countries">Study to determine mail flows exchanged between the designated operators of Union member countries</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/provisional-qualitylinked-terminal-dues-rates-in-2024">Provisional quality-linked terminal dues rates in 2024 </a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/electronic-postal-services-questionnaire">Electronic postal services questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/postal-statistics-questionnaire">Postal statistics questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/questionnaire-on-disaster-risk-management-in-the-postal-sector">Questionnaire on disaster risk management in the postal sector</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/stakeholder-consultation-on-opening-up-the-upu-to-wider-postal-sector-players">Stakeholder consultation on opening up the UPU to wider postal sector players</a> </li> </ul> </div> <div id="4361275" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Technical Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions/postal-technology-centre">Postal Technology Centre</a> </li> <li> <a href="/en/postal-solutions/technical-solutions/products">Products</a> </li> </ul> </div> <div id="10960001" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Programmes & Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/addressing-solutions">Addressing Solutions</a> </li> <li> <a href="/en/postal-solutions/programmes-services/compendia">Compendia</a> </li> <li> <a href="/en/postal-solutions/programmes-services/direct-marketing">Direct Marketing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/ecommerce">E-commerce</a> </li> <li> <a href="/en/postal-solutions/programmes-services/express-mail-service">Express Mail Service</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="55434393"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain">Postal Supply Chain</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="31621274"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/ready-to-market-interoperability-group-rmig">Ready to Market Interoperability Group (RMIG)</a> </li> <li> <a href="/en/postal-solutions/programmes-services/remuneration">Remuneration</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service">Quality of service</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="29414742"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund">Quality of Service Fund</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="53837946"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems">Settlement systems</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="7848846"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/standards">Standards</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation">Trade facilitation</a> <div class="go-to-submenu" data-parent-id="10960001" data-sub-menu-id="32945539"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> <div id="1856299" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Capacity Building</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation">Development Cooperation</a> <div class="go-to-submenu" data-parent-id="1856299" data-sub-menu-id="14809400"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building/emergency-and-solidarity-fund">Emergency and Solidarity Fund</a> </li> <li> <a href="/en/postal-solutions/capacity-building/easy-export">Easy Export</a> </li> <li> <a href="/en/postal-solutions/capacity-building/financial-inclusion-technical-assistance-facility">Financial Inclusion Technical Assistance Facility</a> </li> <li> <a href="/en/postal-solutions/capacity-building/addressing-assistance-to-countries">Addressing Assistance to Countries</a> </li> </ul> </div> <div id="60411688" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">COVID-19</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/covid19/upu-action-on-network-disruptions-caused-by-covid19">UPU action on network disruptions caused by COVID-19</a> </li> <li> <a href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19">Postal social financial and trade services during COVID-19</a> <div class="go-to-submenu" data-parent-id="60411688" data-sub-menu-id="7750706"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19/resources-for-member-countries">Resources for member countries</a> </li> </ul> </div> <div id="62331170" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35790857"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Acts</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts/archives-of-congresses">Archives of Congresses</a> </li> </ul> </div> <div id="64542713" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35790857"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Strategy</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/strategy/rsf-2024">RSF 2024</a> </li> </ul> </div> <div id="40826020" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35790857"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Bodies</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/bodies/congress">Congress</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/postal-operations-council">Postal Operations Council</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/consultative-committee">Consultative Committee</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/international-bureau">International Bureau</a> </li> </ul> </div> <div id="52215492" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35790857"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Audits</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/audits/external-audits">External audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/internal-audits">Internal audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/joint-inspection-unit-of-the-united-nations-system">Joint Inspection Unit of the United Nations System</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/united-nations-global-marketplace-ungm">United Nations Global Marketplace (UNGM)</a> </li> </ul> </div> <div id="47518248" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="35790857"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">History</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/history/role-in-the-un">Role in the UN</a> </li> <li> <a href="/en/universal-postal-union/about-upu/history/languages">Languages</a> </li> </ul> </div> <div id="56295557" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services/addressing">Addressing</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-products">Postal Products</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/remuneration">Remuneration</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-supply-chain">Postal Supply Chain</a> </li> </ul> </div> <div id="18827668" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Digital Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/digital-services/connect-post">Connect.post</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/digital-readiness-for-ecommerce-dre">Digital readiness for e-commerce (DRE)</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-innovation-challenge">UPU Innovation Challenge</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/taxonomy-of-digital-philatelic-products">Taxonomy of digital philatelic products</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-cybersecurity-framework">UPU CYBERSECURITY FRAMEWORK</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/post-domain">.POST Domain</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/etrade-for-all">eTrade for All</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/wsis">WSIS</a> </li> </ul> </div> <div id="37455595" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Financial Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/financial-services/postransfer">PosTransfer</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-user-group">Postal Payment Services User Group</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/payments-dialogue-webinars">Payments dialogue webinars</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-key-documents">Postal payment services key documents</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/technical-assistance">Technical assistance</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/financial-inclusion-projects-sponsored-through-the-japan-fund">Financial inclusion projects sponsored through the Japan Fund</a> </li> </ul> </div> <div id="46747582" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Sustainable Development</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/sustainable-development/sustainable-development-goals-sdgs">Sustainable Development Goals (SDGs)</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/disaster-risk-management">Disaster Risk Management</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/the-postal-social-services-project">The Postal Social Services Project</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/climate-action">Climate Action</a> </li> </ul> </div> <div id="14740436" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade Facilitation</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-award-2024">TradePost Award 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-forum-2024">TradePost Forum 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/trade-post-forum-2023">Trade Post Forum 2023</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-webinar">TradePost webinar</a> </li> </ul> </div> <div id="65135595" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Research & Publications</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/research-publications/upu-think-tank-briefs">UPU Think Tank Briefs</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/integrated-index-for-postal-development">Integrated Index for Postal Development</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-economics">Postal Economics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-statistics">Postal Statistics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/all-publications">All publications</a> </li> </ul> </div> <div id="57313485" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="13346056"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Philately & IRCs</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/philately-ircs/world-association-for-the-development-of-philately-wadp">World Association for the Development of Philately (WADP)</a> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs/international-reply-coupons-ircs">International Reply Coupons (IRCs)</a> </li> </ul> </div> <div id="28137810" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2745822"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">International Letter-Writing Competition for Young People</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/outreach-campaigns/international-letterwriting-competition-for-young-people/past-competitions">Past competitions</a> </li> </ul> </div> <div id="8008341" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="51616720"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">UN and international organizations</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wto">WTO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/otif">OTIF</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/icao">ICAO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wco">WCO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/unctad">UNCTAD</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/interpol">INTERPOL</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/itu">ITU </a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/itc">ITC</a> </li> </ul> </div> <div id="55434393" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/physical-services/letter-post-forms">Letter Post Forms</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services/parcel-post-forms">Parcel Post Forms</a> </li> </ul> </div> <div id="31621274" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Postal Supply Chain</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/security">Security</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/transport">Transport</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/customs">Customs</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/postal-supply-chain-integration">Postal Supply Chain Integration</a> </li> </ul> </div> <div id="29414742" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of service</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service/compliance-to-upu-standards">Compliance to UPU Standards</a> </li> </ul> </div> <div id="53837946" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of Service Fund</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-board">QSF Board</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/member-countries">Member Countries</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/international-bureau">International Bureau</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/rules-and-procedures">Rules and Procedures </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/projects-and-finance">Projects and Finance</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-activities">QSF Activities </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/board">Board</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/more-about-qsf">More about QSF</a> </li> </ul> </div> <div id="7848846" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Settlement systems</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems/upuclearing">UPU*Clearing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems/ppsclearing">PPS*Clearing</a> </li> </ul> </div> <div id="32945539" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="10960001"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade facilitation</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation/trade-faciliation-and-postal-services">Trade faciliation and postal services</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation/upu-trade-inclusion-approach">UPU Trade Inclusion approach</a> </li> </ul> </div> <div id="14809400" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="1856299"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Development Cooperation</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/upu-presence-in-the-field">UPU presence in the field</a> </li> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/southsouth-triangular-cooperation">South-South & Triangular Cooperation</a> </li> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/postal-reform">Postal Reform</a> </li> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/training-distance-learning">Training & Distance Learning</a> </li> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/disaster-risk-management">Disaster Risk Management</a> </li> </ul> </div> <div id="7750706" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="60411688"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Postal social financial and trade services during COVID-19</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19/business-support-and-trade-services">Business support and trade services</a> </li> </ul> </div> </div> </div> </div> <div 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src="/Content/images/logo/logo-white.png" width="145" class="align-top d-sm-inline-block d-lg-none" alt="logo upu" loading="lazy"> </a> <div id="search-container" class="autocomplete search-container col-xxl-2 col-xl-3 col-lg-3 col-md-12"> <form action="/search/terms?culture=en-US" autocomplete="off" class="seach-form-base" data-ajax="true" data-ajax-method="POST" data-ajax-mode="replace" data-ajax-success="renderSuperSelectSearch" data-ajax-update="#search-results" id="form2" method="post"> <div class="search-bar"> <input name="__RequestVerificationToken" type="hidden" value="8OWsyhJtukGS4qaOE4bZXLXrLvl4p97uuqwSmqcrbNFnpi32YRu2ABIJH1xpiohuDevMUKrfSdoIeKC-dKPcrarUbQmAsB9z9cmHewpYqRjmQDQbjuU2HY5sAp5LNBA-0qF9MkHsnUfoBYj3nUCI_Q2" /> <div class="input-group"> <input type="text" name="term" class="form-control search-input" title="Search term..." placeholder="Search term..." onfocus="displayNoneDesk()"/> <div class="input-group-append"> <button class="btn" type="reset"> <i class="upu-icon upu-icon-Search"></i> </button> </div> </div> </div> </form></div> </div> <div class="col-md-9 social-links"> <div class="collapse navbar-collapse" id="navbarNavDropdown"> </div> <div class="row hidden-sm-down"> <div class="container"> <div class="row first-level-menu"> <ul class="nav"> <li class="nav-item col text-center "> <a class="nav-link" href="/en/news-media">News & Media</a> </li> <li class="nav-item col text-center "> <a class="nav-link" href="/en/universal-postal-union">UPU</a> </li> <li class="nav-item col text-center "> <a class="nav-link" href="/en/partner-with-us">Partner with us</a> </li> <li class="nav-item col text-center "> <a class="nav-link" href="/en/members-centre">Members' Centre</a> </li> <li class="nav-item col text-center active"> <a class="nav-link" href="/en/postal-solutions">Postal Solutions</a> </li> </ul> </div> </div> </div> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbarNavDropdown" aria-controls="navbarNavDropdown" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> </div> <div id="close-search" class="col-lg-1 col-sm-1 col-1 text-right"> <a href="#">Close</a> </div> </div> </div> </div> </nav> </header> <main id="main" class="landing-page-main"> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h1 class="page-title"> <p>Postal Technology Centre</p> </h1> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> </div> </div> </div> </section> <section class="half-section"> <div class="container"> <div class="row"> <div class="col-md-6"> <div class="fr-view"> <p><strong>The Postal Technology Centre (PTC) is the operational arm of the Telematics Cooperative and manages and coordinates the Universal Postal Union’s (UPU) Telematics and Technology activities and projects.</strong></p><p>Located at UPU Headquarters in Bern, Switzerland, the PTC carries out the projects and activities approved by the General Assembly and the Management Board of the Telematics Cooperative.</p> </div> <section id="entry-point-d0f24dda-fd87-4cea-b387-77a373727546" class="entry-point-nodescription widget-component"> <div class='card-deck mt-3'> <div class="card"> <div class="card-body"> <p> <a href="/en/Postal-Solutions/Technical-Solutions/Products" target="_self">DISCOVER THE UPU PRODUCTS & SERVICES</a> </p> </div> </div> <div class="card"> <div class="card-body"> <p> <a href="/en/Universal-Postal-Union/About-UPU/Cooperatives-Boards/Telematics-Cooperative" target="_self">LEARN MORE ABOUT THE TELEMATICS COOPERATIVE</a> </p> </div> </div> </div> <div class='card-deck mt-3'> <div class="card"> <div class="card-body"> <p> <a href="/en/Postal-Solutions/Technical-Solutions/Postal-Technology-Centre/UPU---Service-desk---Video-tutorial" target="_self">ACCESS THE UPU SERVICE DESK</a> </p> </div> </div> <div class="card"> <div class="card-body"> <p> <a href="https://www.upu.int/en/Postal-Solutions/Technical-Solutions/Postal-Technology-Centre/additional-access" target="_self">REQUEST ADDITIONNAL ACCESS</a> </p> </div> </div> </div> </section> <section id="entry-point-a043ba3c-0ad4-4b82-b87e-fb3c51110c2b" class="entry-point widget-component"> </section> </div> <div class="col-md-6"> <div class="fr-view"> <p><img src="/getmedia/f282122b-803f-4768-85a6-ed3b82990511/logoPTC.png" data-strname="logoPTC" data-strid="f282122b-803f-4768-85a6-ed3b82990511" style="width: 300px;" class="fr-fic fr-dib fr-fir"></p> </div> <div class="ktc-resp-container"> <iframe data-widget-guid="683bb27c-7ddf-427f-968d-80b90e45f7f2" src="https://www.youtube.com/embed/2DTtt5gqY1M" class="ktc-resp-iframe"></iframe> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h2 class="section-header" id="main-objectives"> <p>Main objectives</p> </h2> </div> <div class="fr-view"> <p>The PTC is dedicated to quality through continuous improvement of its four main objectives, namely :</p> </div> <div class="fr-view"> <div class="container"><div class="row"><div class="col-sm-6 col-md-3"><div style="text-align: center;"><img src="/getmedia/30d24290-f215-4e13-87c2-0462473c8558/PTCob_custico-png.png.aspx" data-strname="PTCob_custico-png" data-strid="30d24290-f215-4e13-87c2-0462473c8558" style="width: 133px;" class="fr-fic fr-dib"></div><div style="text-align: center;"><strong>Customer satisfaction</strong></div></div><div class="col-sm-6 col-md-3"><div style="text-align: center;"><span style="color: rgb(0, 102, 153);"><img src="/getmedia/3fb491a8-3e64-4bc4-9290-2dc0baac9f9d/PTCob_staffico.png.aspx" data-strname="PTCob_staffico" data-strid="3fb491a8-3e64-4bc4-9290-2dc0baac9f9d" style="width: 133px;" class="fr-fic fr-dib"></span></div><div style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Staff satisfaction</strong></span></div></div><div class="col-sm-6 col-md-3"><div style="text-align: center;"><span style="color: rgb(0, 102, 153);"><img src="/getmedia/b5b8454c-50df-4433-ba6a-695c3b363911/PTCob_upuico.png.aspx" data-strname="PTCob_upuico" data-strid="b5b8454c-50df-4433-ba6a-695c3b363911" style="width: 133px;" class="fr-fic fr-dib"></span></div><div style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Adherence to the objectives of the UPU and the Telematics Cooperative</strong></span></div></div><div class="col-sm-6 col-md-3"><div style="text-align: center;"><span style="color: rgb(0, 102, 153);"><img src="/getmedia/d7aefcc5-0b14-449e-b0ed-bc62688aa16f/PTCob_financeico-png.png.aspx" data-strname="PTCob_financeico-png" data-strid="d7aefcc5-0b14-449e-b0ed-bc62688aa16f" style="width: 133px;" class="fr-fic fr-dib"></span></div><div style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Financial durability</strong></span></div></div></div></div> </div> </div> </div> </div> </section> <section class="half-section"> <div class="container"> <div class="row"> <div class="col-md-6"> <div class="fr-view"> <p style="text-align: left;"><img src="/getmedia/2bfe31d3-30fe-4e55-b115-a7621a080d2b/PTCobject.png" data-strname="PTCobject" data-strid="2bfe31d3-30fe-4e55-b115-a7621a080d2b" style="width: 450px;" class="fr-fic fr-dib fr-fil"></p> </div> </div> <div class="col-md-6"> <div class="fr-view"> <p><br></p><p>The Postal sector has been confronted with far-reaching changes over the past few years.</p><p>It has become essential for Posts to apply the latest technology in order to respond effectively to the evolution of its customer needs. In this regard the PTC acts as the link between technology and the needs of the Postal industry by becoming the first choice in providing IT solutions, applications and service that enables the delivery of international and national postal services.</p><p>The Postal Technology Centre (PTC) is the operational arm of the Telematics Cooperative and manages and coordinates the Universal Postal Union’s (UPU) Telematics and Technology activities and projects. </p> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h2 class="section-header" id="the-mission"> <p>The mission</p> </h2> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="fr-view"> <p>The PTC’s mission is to enable Posts and their partners to be linked and to deliver leading market postal services by:    </p> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="fr-view"> <div class="container-fluid" style="background: linear-gradient(120deg, #263147, #005BAA); color: white; padding: 30px 0;"><div class="container"><div class="row text-center" style="display: flex; justify-content: center; align-items: stretch; flex-wrap: wrap;"><div class="col-md-2 col-sm-6 col-xs-12" style="margin-bottom: 15px; display: flex; flex-direction: column; align-items: center; height: 100%;"><div class="key-tile" style="text-align: center; padding: 10px; color: white; display: flex; flex-direction: column; align-items: center; justify-content: center; height: 100%;"><div class="icon" style="font-size: 40px; margin-bottom: 10px;"><div class="upu-icon upu-icon-tree"><br></div></div><div class="description" style="font-size: 20px; font-weight: bold; text-align: center;">Global communication networks</div><div class="details" style="font-size: 14px; text-align: center;">Providing secure, trusted, "always available" and accessible global communication networks</div></div></div><div class="col-md-2 col-sm-6 col-xs-12" style="margin-bottom: 15px; display: flex; flex-direction: column; align-items: center; height: 100%;"><div class="key-tile" style="text-align: center; padding: 10px; color: white; display: flex; flex-direction: column; align-items: center; justify-content: center; height: 100%;"><div class="icon" style="font-size: 40px; margin-bottom: 10px;"><div class="upu-icon upu-icon-credit-card"><br></div></div><div class="description" style="font-size: 20px; font-weight: bold; text-align: center;">Mail and financial services</div><div class="details" style="font-size: 14px; text-align: center;">Providing high value-added solutions for management, quality control and continuous improvement of mail and financial services</div></div></div><div class="col-md-2 col-sm-6 col-xs-12" style="margin-bottom: 15px; display: flex; flex-direction: column; align-items: center; height: 100%;"><div class="key-tile" style="text-align: center; padding: 10px; color: white; display: flex; flex-direction: column; align-items: center; justify-content: center; height: 100%;"><div class="icon" style="font-size: 40px; margin-bottom: 10px;"><div class="upu-icon upu-icon-heart"><br></div></div><div class="description" style="font-size: 20px; font-weight: bold; text-align: center;">Centre of excellence</div><div class="details" style="font-size: 14px; text-align: center;">Operating as a centre of excellence through the provision of information, support, project management and strategic advice for the development of postal services</div></div></div><div class="col-md-2 col-sm-6 col-xs-12" style="margin-bottom: 15px; display: flex; flex-direction: column; align-items: center; height: 100%;"><div class="key-tile" style="text-align: center; padding: 10px; color: white; display: flex; flex-direction: column; align-items: center; justify-content: center; height: 100%;"><div class="icon" style="font-size: 40px; margin-bottom: 10px;"><div class="upu-icon upu-icon-users"><br></div></div><div class="description" style="font-size: 20px; font-weight: bold; text-align: center;">Collaboration</div><div class="details" style="font-size: 14px; text-align: center;">Facilitating collaboration between Posts and technology partners to deliver significant business benefits</div></div></div><div class="col-md-2 col-sm-6 col-xs-12" style="margin-bottom: 15px; display: flex; flex-direction: column; align-items: center; height: 100%;"><div class="key-tile" style="text-align: center; padding: 10px; color: white; display: flex; flex-direction: column; align-items: center; justify-content: center; height: 100%;"><div class="icon" style="font-size: 40px; margin-bottom: 10px;"><div class="upu-icon upu-icon-star-half"><br></div></div><div class="description" style="font-size: 20px; font-weight: bold; text-align: center;">Support and technical services</div><div class="details" style="font-size: 14px; text-align: center;">Providing a full range of support and technical services to Posts and other stakeholders</div></div></div></div></div></div> </div> <div class="fr-view"> <p><br></p><hr><p style="text-align: center;"><span style="font-size: 24px;"><em><span style="background-color: rgb(243, 243, 243); color: rgb(0, 102, 153);">With its global expertise the PTC assists Posts</span></em></span></p><p style="text-align: center;"><span style="color: rgb(0, 102, 153);"><span style="font-size: 24px;"><em><span style="background-color: rgb(243, 243, 243);">in becoming more competitive</span></em></span></span></p><p style="text-align: center;"><span style="color: rgb(0, 102, 153);"><span style="font-size: 24px;"><em><span style="background-color: rgb(243, 243, 243);">by ensuring that customer needs are met </span></em></span></span></p><p style="text-align: center;"><span style="font-size: 24px;"><em><span style="background-color: rgb(243, 243, 243); color: rgb(0, 102, 153);">through the use of new technologies.</span></em></span></p><hr><p><br></p> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h2 class="section-header" id="the-activities"> <p>The activities</p> </h2> </div> <div class="fr-view"> <p>The main activities of the Postal Technology Centre are:    </p><ul><li><strong>UPU applications:</strong> The development, deployment and support of UPU applications, mainly the International Postal System (IPS) and the International Financial System (IFS)<br><br></li><li><strong>UPU's network:</strong> The management, deployment and support of the UPU's network, POST*Net, and its associated valued added services. This includes the management and daily operation of the PTC central systems and network<br><br></li><li><strong>Support:</strong> The provision of training, support and help desk services to the users of UPU applications, products, and services<br><br></li><li><strong>Regional Support Centres:</strong> The management and coordination of the activities carried out by the Regional Support Centres</li></ul> </div> <div class="fr-view"> <p><br></p><p>The activities of the PTC are carried out on two levels:</p> </div> </div> </div> </div> </section> <section class="half-section"> <div class="container"> <div class="row"> <div class="col-md-6"> <div class="fr-view"> <p><strong>Central level</strong></p><p>The central level activities are carried out by PTC staff located at the UPU Headquarters in Bern where experts are at the disposal of Posts and other stakeholders.</p> </div> </div> <div class="col-md-6"> <div class="fr-view"> <p><strong>Regional level </strong></p><p>The regional activities are carried out by four Regional Support Centres (RSC’s), which are situated strategically around the world to assist the PTC with the deployment and support activities in their respective regions.</p> </div> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h2 class="section-header" id="schedule-of-charges"> <p>Schedule of charges</p> </h2> </div> </div> </div> </div> </section> <section class="half-section"> <div class="container"> <div class="row"> <div class="col-md-6"> <section id="public-document-b354ea9b-ca07-4736-914d-050cd1a00831" class="public-document-widget widget-component"> <ul class="list-group upu-document-list"> <li class="list-group-item"> <article class="document-infos d-flex row"> <div class="document-title col-md-10 col-sm-12 col-xs-12 order-md-0 order-sm-2 order-xs-2"><i class="upu-icon upu-icon-PDF"></i><span>Schedule of charges</span></div> <div class="document-date col-md-2 col-sm-12 col-xs-12 text-right">20.08.2024</div> </article> <div class="document-description"></div> <div class="document-links"> <a href="/UPU/media/PTC/Documents/PUBLIC/SOC/PTC_Schedule_of_charges_EN.pdf" target="_blank">PTC_Schedule_of_charges_EN</a> <a href="/UPU/media/PTC/Documents/PUBLIC/SOC/PTC_Schedule_of_charges_FR.pdf" target="_blank">PTC_Schedule_of_charges_FR</a> </div> </li> </ul> </section> </div> <div class="col-md-6"> </div> </div> </div> </section> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h2 class="section-header" id="documents"> <p>Documents</p> </h2> </div> </div> </div> </div> </section> <section class="half-section"> <div class="container"> <div class="row"> <div class="col-md-6"> <section id="public-document-0b358443-9597-4634-8548-7802f37e146a" class="public-document-widget widget-component"> <ul class="list-group upu-document-list"> <li class="list-group-item"> <article class="document-infos d-flex row"> <div class="document-title col-md-10 col-sm-12 col-xs-12 order-md-0 order-sm-2 order-xs-2"><i class="upu-icon upu-icon-PDF"></i><span>General Terms and Conditions for UPU mobile applications</span></div> <div class="document-date col-md-2 col-sm-12 col-xs-12 text-right">07.06.2021</div> </article> <div class="document-description">These GTC shall constitute the entire agreement between the Parties, and shall supersede any and all other previous agreements, arrangements and/or understandings, whether written or oral, between the Parties.</div> <div class="document-links"> <a href="/UPU/media/PTC/Documents/PUBLIC/MobileAppGTC/UPUApp_GTC.pdf" target="">English</a> <a href="/UPU/media/PTC/Documents/PUBLIC/MobileAppGTC/UPUApp_GTC_FR.pdf" target="">French</a> </div> </li> </ul> </section><section id="public-document-2be49223-7668-4531-bea9-15512799d910" class="public-document-widget widget-component"> <ul class="list-group upu-document-list"> <li class="list-group-item"> <article class="document-infos d-flex row"> <div class="document-title col-md-10 col-sm-12 col-xs-12 order-md-0 order-sm-2 order-xs-2"> <i class="upu-icon upu-icon-PDF"></i><a href="/UPU/media/PTC/Documents/PUBLIC/ThirdPartylicenses/ThirdPartyLicenses.pdf" target="">Third Party Licenses for UPU mobile applications</a> </div> <div class="document-date col-md-2 col-sm-12 col-xs-12 text-right">10.01.2024</div> </article> <div class="document-description"></div> </li> </ul> </section> </div> <div class="col-md-6"> </div> </div> </div> </section> </main> <section id="search-results"> <div class="container-fluid"> <form action="/search/filtersearch" id="search-filter-form" method="post"><input name="__RequestVerificationToken" type="hidden" value="8OWsyhJtukGS4qaOE4bZXLXrLvl4p97uuqwSmqcrbNFnpi32YRu2ABIJH1xpiohuDevMUKrfSdoIeKC-dKPcrarUbQmAsB9z9cmHewpYqRjmQDQbjuU2HY5sAp5LNBA-0qF9MkHsnUfoBYj3nUCI_Q2" /> 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