TY - JFULL AU - N. Mantalay and N. Chakpitak and W. Janchai and P. Sureepong PY - 2012/5/ TI - Investigation of Organizational Work-Life Imbalance of Thai Software Developers in a Multinational Software Development Firm using Fishbone Diagram for Knowledge Management T2 - International Journal of Economics and Management Engineering SP - 628 EP - 635 VL - 6 SN - 1307-6892 UR - https://publications.waset.org/pdf/2553 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 64, 2012 N2 - Work stress causes the organizational work-life imbalance of employees. Because of this imbalance, workers perform with lower effort to finish assignments and thus an organization will experience reduced productivity. In order to investigate the problem of an organizational work-life imbalance, this qualitative case study focuses on an organizational work-life imbalance among Thai software developers in a German-owned company in Chiang Mai, Thailand. In terms of knowledge management, fishbone diagram is useful analysis tool to investigate the root causes of an organizational work-life imbalance systematically in focus-group discussions. Furthermore, fishbone diagram shows the relationship between causes and effects clearly. It was found that an organizational worklife imbalance among Thai software developers is influenced by management team, work environment, and information tools used in the company over time. ER -