MicroStrain by HBK - Jira Service Management

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.lkEfsb:root{--ds-space-0:0;--ds-space-025:0.125rem;--ds-space-050:0.25rem;--ds-space-075:0.375rem;--ds-space-100:0.5rem;--ds-space-150:0.75rem;--ds-space-200:1rem;--ds-space-250:1.25rem;--ds-space-300:1.5rem;--ds-space-400:2rem;--ds-space-500:2.5rem;--ds-space-600:3rem;--ds-space-800:4rem;--ds-space-1000:5rem;--ds-font-family-monospace:'SFMono-Medium','SF Mono','Segoe UI Mono','Roboto Mono','Ubuntu Mono',Menlo,Consolas,Courier,monospace;--ds-font-family-sans:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;--ds-font-size-050:11px;--ds-font-size-075:12px;--ds-font-size-100:14px;--ds-font-size-200:16px;--ds-font-size-300:20px;--ds-font-size-400:24px;--ds-font-size-500:29px;--ds-font-size-600:35px;--ds-font-weight-bold:700;--ds-font-weight-medium:500;--ds-font-weight-regular:400;--ds-font-weight-semibold:600;--ds-font-lineHeight-100:1rem;--ds-font-lineHeight-200:1.25rem;--ds-font-lineHeight-300:1.5rem;--ds-font-lineHeight-400:1.75rem;--ds-font-lineHeight-500:2rem;--ds-font-lineHeight-600:2.5rem;} /* sc-component-id: sc-cHSUfg */ .gZSfHt{margin:auto;padding-left:var(--ds-space-600,48px);padding-right:var(--ds-space-600,48px);} .gZSfHt > *{padding-top:var(--ds-space-300,24px);} .gZSfHt > :last-child{padding-bottom:var(--ds-space-300,24px);} .gZSfHt .connect-fragment-app-root{margin-top:0;} /* sc-component-id: sc-cugefK */ .lfCWrm{color:var(--ds-link,#00335a);} /* sc-component-id: sc-iNhVCk */ .htYfoj{margin-top:var(--ds-space-050,4px);padding-left:var(--ds-space-025,2px);} .htYfoj p{text-overflow:ellipsis;overflow:hidden;white-space:nowrap;} /* sc-component-id: sc-eAKXzc */ .cYLdCl{padding-left:var(--ds-space-025,2px);} /* sc-component-id: sc-bfYoXt */ .lplhcp{font-size:1.1428571428571428em;font-style:inherit;line-height:1.25;color:var(--ds-text,var(--ds-text,#172B4D));font-weight:var(--ds-font-weight-semibold,600);-webkit-letter-spacing:-0.006em;-moz-letter-spacing:-0.006em;-ms-letter-spacing:-0.006em;letter-spacing:-0.006em;margin-top:24px;} /* sc-component-id: sc-gbOuXE */ .gmKLCM{padding-top:0;padding-bottom:0;} .gmKLCM > *{padding-top:var(--ds-space-300,24px);} .gmKLCM > :last-child{padding-bottom:var(--ds-space-300,24px);}</style><style type="text/css"> html, body, p, div, h1, h2, h3, h4, h5, h6, ul, ol, dl, img, pre, form, fieldset { margin: 0; padding: 0; } img, fieldset { border: 0; } body, html { height: 100%; width: 100%; } body, body.cv-layout { background-color: var(--ds-surface, #fff); color: var(--ds-text, #172B4D); font-family: 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-moz-appearance: none; -ms-appearance: none; appearance: none; border: none; position: absolute; top: var(--ds-space-0, 0px); width: 100%; z-index: 200;} .css-k5cxwk {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none;} .css-1npayr {display: flex; box-sizing: border-box; -webkit-flex-direction: column; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: stretch; -ms-flex-pack: stretch; -webkit-justify-content: stretch; justify-content: stretch;} .css-1mt5r7j {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-background-size: cover; background-size: cover; background-repeat: no-repeat; -webkit-background-position: center; background-position: center;} .css-4pcdm4 {display: grid; box-sizing: border-box; width: 100%; grid-template-columns: repeat(12, 1fr); margin-inline: auto;} @media all {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 30rem) {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 48rem) {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 64rem) {.css-4pcdm4 {gap: var(--ds-space-300, 24px);}} @media (min-width: 90rem) {.css-4pcdm4 {gap: var(--ds-space-400, 32px);}} @media (min-width: 110rem) {.css-4pcdm4 {gap: var(--ds-space-400, 32px);}} @media all {.css-4pcdm4 {padding-inline: var(--ds-space-200, 16px);}} @media (min-width: 30rem) {.css-4pcdm4 {padding-inline: var(--ds-space-200, 16px);}} @media (min-width: 48rem) {.css-4pcdm4 {padding-inline: var(--ds-space-300, 24px);}} @media (min-width: 64rem) {.css-4pcdm4 {padding-inline: var(--ds-space-400, 32px);}} @media (min-width: 90rem) {.css-4pcdm4 {padding-inline: var(--ds-space-400, 32px);}} @media (min-width: 110rem) {.css-4pcdm4 {padding-inline: var(--ds-space-500, 40px);}} .css-kdsp69 {grid-column: 1/span 12;} @media all {.css-kdsp69 {grid-column-start: var(--grid-item-xxs-start, 'auto');}} @media (min-width: 48rem) {.css-kdsp69 {display: block; grid-column-end: span var(--grid-item-sm-span, 12);}} .css-f7xrsg {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center;} .css-1f06fv6 {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; position: relative;} .css-xrrd3p {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; background-color: var(--ds-background-input, #FAFBFC); border-style: solid; border-width: var(--ds-border-width, 1px); border-color: var(--ds-border-input, #FAFBFC); border-radius: var(--ds-border-radius-100, 3px);} .css-xrrd3p:focus-within {outline-style: solid; outline-width: var(--ds-border-width-outline, 2px); outline-color: var(--ds-border-focused, #2684FF);} .css-1au07qt {display: flex; box-sizing: border-box; -webkit-align-items: start; -webkit-box-align: start; -ms-flex-align: start; align-items: start; -webkit-flex-direction: row; -ms-flex-direction: row; flex-direction: row;} .css-snhnyn {display: inline-block; -webkit-flex-shrink: 0; -ms-flex-negative: 0; flex-shrink: 0; line-height: 1;} .css-snhnyn >svg {overflow: hidden; pointer-events: none; max-width: 100%; max-height: 100%; color: var(--icon-primary-color); fill: var(--icon-secondary-color); vertical-align: bottom;} .css-snhnyn >svg stop {stop-color: currentColor;} @media screen and (forced-colors: active) {.css-snhnyn >svg {-webkit-filter: grayscale(1); filter: grayscale(1); --icon-primary-color: CanvasText; --icon-secondary-color: Canvas;}} .css-1vbfcpq {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; max-width: 840px;} .css-p2hvtt {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; max-width: 336px; padding-top: var(--ds-space-300, 24px); padding-bottom: var(--ds-space-300, 24px);} @media (min-width: 60rem) {.css-p2hvtt {max-width: 720px;}} @media (min-width: 80rem) {.css-p2hvtt {max-width: 1160px;}} .css-wmh6dk {display: inline-flex; vertical-align: middle; -webkit-animation: animation-n2ntg8 0.86s infinite; animation: animation-n2ntg8 0.86s infinite; 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transform: rotate(230deg); opacity: 1; stroke-dashoffset: 50;} } @keyframes animation-1rxe0gr { from {-webkit-transform: rotate(50deg); -moz-transform: rotate(50deg); -ms-transform: rotate(50deg); transform: rotate(50deg); opacity: 0; stroke-dashoffset: 60;} to {-webkit-transform: rotate(230deg); -moz-transform: rotate(230deg); -ms-transform: rotate(230deg); transform: rotate(230deg); opacity: 1; stroke-dashoffset: 50;} } .css-1qav847 {fill: none; stroke-dasharray: 60; stroke-dashoffset: inherit; stroke-linecap: round; stroke-width: 1.5;} @media screen and (forced-colors: active) {.css-1qav847 {-webkit-filter: grayscale(100%); filter: grayscale(100%); stroke: CanvasText;}} .css-h6f76c {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; 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._vchhusvi{box-sizing:border-box} @media (min-width:30em) {._jkdiuu9g {max-width: 840px;}._lcks8tkg {padding-right: var(--_bfspgr);}._syd28tkg {padding-left: var(--_bfspgr);}} </style> </head> <body class="cv-layout aui-theme-default js-focus-visible sc-dxZgTM lkEfsb px-paper-layout sc-hEsumM towDO"> <div id="root"><div></div><input type="hidden" data-lazy-begin="1qnh6cr"/><input type="hidden" data-lazy-end="1qnh6cr"/><div data-layout-container="true" data-testid="page-layout" tabindex="-1" class="css-99gcuh"><div class="css-1btht9s"><div class="sc-eXEjpC kMGqsL sc-kafWEX jHOinG"><div class="sc-eTuwsz cdWpLJ"><div class="sc-ibxdXY fMVfnU"><div class="sc-RefOD jkFXjQ"><div class="sc-gzOgki gDlvpJ"></div><main class="sc-hwwEjo edaztw sc-jtRfpW bCmOWK"><div data-testid="main" class="css-7klh0i" id="main" data-ds--page-layout--slot="main"><div class="_1e0c1txw _2lx21bp4 _16jlkb7n _1o9zkb7n _i0dl1wug _1tke1osq"><input type="hidden" data-lazy-begin="beq858"/><main style="--_1r1tno:var(--ds-space-400, 32px)" class="_kqswh2mm _n3td1imi"><div data-testid="layout-view-renderer" class="_kqswh2mm"><div class="css-7dnl84"><header class="sc-jqCOkK ljoOtg"><a class="sc-tilXH cv-exclude-from-customisation huWGaR" aria-label="Help Center" href="/servicedesk/customer/portals" target="_self"><div class="sc-jbKcbu echgod"><span>MicroStrain by HBK</span></div></a><nav class="sc-uJMKN jzuDzF"><div class="sc-bbmXgH kQFXNA" role="list"></div></nav></header></div><div class="css-k5cxwk"><div class="css-1npayr"><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/20aed847-5bdc-447b-bba0-ac52d29aa4de" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div 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#dee0e4);background-color:var(--ds-background-input, white)" class="css-xrrd3p"><div class="css-1au07qt"><div style="--_1g96ll0:var(--ds-space-200, 16px);--_11x4aft:var(--ds-space-050, 4px)" class="_1yt4rzs6 _4t3i1osq _1ltvidpf _154iidpf _94n5idpf _1e0c1txw _4cvr1h6o _1wpz1h6o _u5f31y6q"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:var(--ds-icon-subtle, #6B778C);--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="m16.436 15.085 3.94 4.01a1 1 0 0 1-1.425 1.402l-3.938-4.006a7.5 7.5 0 1 1 1.423-1.406M10.5 16a5.5 5.5 0 1 0 0-11 5.5 5.5 0 0 0 0 11"/></svg></span></div><input class="sc-kvZOFW iiXbqd" data-testid="search-textbox-v2" type="text" autoComplete="off" spellcheck="false" aria-label="Search terms" placeholder="Search for information" aria-description="Typing letters in the search input updates the search results in 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class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/1fb15a7b-81f0-4664-90d3-0d5b8b763588" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/subsection/6cb4dc9a-45fb-4a06-a1c3-f2f94005602c" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-1vbfcpq" data-testid="element-root"><div class="sc-cHSUfg gZSfHt"></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/b802f5b4-6904-4554-8bb1-fa087e347e46" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/subsection/7797a169-ed0d-44fc-bd6c-edaa7b7f12e1" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-f7xrsg" data-testid="element-root"><div class="css-k5cxwk"><input type="hidden" data-lazy-begin="1ah4crw"/><div class="sc-gbOuXE gmKLCM"><input type="hidden" data-lazy-begin="1mxwegb"/><input type="hidden" data-lazy-end="1mxwegb"/><input type="hidden" data-lazy-begin="1mxwegb"/><input type="hidden" data-lazy-end="1mxwegb"/></div><input type="hidden" data-lazy-end="1ah4crw"/></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/942f5e5f-6081-443f-b7d6-3f763184fab6" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/subsection/18d7aa25-a6e8-445f-9128-9fe9ac0c7f55" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/7663b4f5-67df-4716-ac46-e61681242d73" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/subsection/33f9b36d-b43a-4ae1-837e-62d737ece199" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-p2hvtt" data-testid="element-root"><div class="sc-fjdhpX iwSheq" data-testid="loading-container"><span style="animation-delay:300ms;width:48px;height:48px" class="css-wmh6dk"><svg height="48" width="48" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" style="animation-delay:300ms" role="none" class="css-lowrtd"><circle cx="8" cy="8" r="7" style="stroke:var(--ds-icon-subtle, #42526E)" class="css-1qav847"></circle></svg></span></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/section/78326e5f-762c-4c7d-9e83-f406ea8828e5" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/b1034bc6-2bfe-4675-ae62-ce79df84a24c/home-page-template:b8defdc7-9a67-4c0c-a952-544274a32b8d/subsection/ebd1dbae-f4d3-4c59-91a5-3bec457b9767" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-h6f76c" data-testid="element-root"><div class="css-rks9jp"><h2 class="sc-bfYoXt lplhcp">Suggested forms</h2><ul class=" css-52e8lz"><li class="css-1vzapdj"><div class="sc-hMqMXs krTnmg"><div class="sc-kEYyzF ewwDrn"><img class="sc-cMhqgX kzQZYf" src="https://sensor.support.microstrain.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10940" alt=""/></div><div class="sc-kkGfuU iAKJgB"><div class="sc-eAKXzc cYLdCl"><a class="sc-cugefK lfCWrm" href="/servicedesk/customer/portal/1/create/1" target="_self">Technical support in MicroStrain by HBK Support Portal</a></div><div class="sc-iNhVCk htYfoj"><p>Need help installing, configuring, or troubleshooting? 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