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W przypadku pomy艣lnej weryfikacji rezultatem b臋dzie dopisanie do profilu u偶ytkownika numeru telefonu i/lub pomocniczego adresu e-mail co umo偶liwi samodzielny reset has艂a do konta.</p> <p>Je艣li dane podane w formularzu nie b臋d膮 zgodne z danymi profilowymi, wniosek zostanie odrzucony.</p> <p>Wyb贸r formularza jest mo偶liwy tak偶e w przypadku, gdy do konta przypisane s膮 metody samodzielne, na wypadek gdyby by艂y nieaktualne.</p> <table style="margin: auto;" border="0" cellspacing="1" cellpadding="2" bgcolor="#A3A3A3"> <tbody> <tr> <td bgcolor="#FFFFFF"><img decoding="async" class="wp-image-3396 aligncenter" src="https://pomoc.poczta.onet.pl/wp-content/uploads/2023/11/form1.jpg" alt="" width="310" height="285" /></td> </tr> <tr> <td style="text-align: center;" align="center" bgcolor="#EFEFEF"><span style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">Formularz na li艣cie metod resetu has艂a<br /> </span></td> </tr> </tbody> </table> <p>Proces uzupe艂nienia formularza sk艂ada si臋 z kilku krok贸w:</p> <p>Pierwszym z nich jest dodanie fotokopii dokumentu to偶samo艣ci z zas艂oni臋tymi danymi nadmiarowymi (czyli informacjami kt贸re s膮 widoczne na dokumencie, a ich podanie nie by艂o wymagane podczas rejestracji konta).</p> <table style="margin: auto;" border="0" cellspacing="1" cellpadding="2" bgcolor="#A3A3A3"> <tbody> <tr> <td bgcolor="#FFFFFF"><img decoding="async" loading="lazy" class="alignnone size-full wp-image-3402" src="https://pomoc.poczta.onet.pl/wp-content/uploads/2023/11/form5-1.jpg" alt="" width="1006" height="524" /></td> </tr> <tr> <td style="text-align: center;" align="center" bgcolor="#EFEFEF"><span style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">Dodanie pliku z dokumentem to偶samo艣ci</span></td> </tr> </tbody> </table> <p>Plik mo偶na przeci膮gn膮膰 do okna lub doda膰 do z dysku swojego urz膮dzenia</p> <p>Na za艂膮czonej fotokopii dokumentu to偶samo艣ci powinny by膰 widoczne<strong> wy艂膮cznie</strong> nast臋puj膮ce dane:</p> <ul> <li>imi臋 i nazwisko</li> <li>p艂e膰</li> <li>data urodzenia</li> <li>data wa偶no艣ci dokumentu</li> </ul> <p>Pozosta艂e dane widoczne na dokumencie (w tym zdj臋cia) powinny zosta膰 zas艂oni臋te przed przes艂aniem do nas skanu.</p> <p><strong>Formularz umo偶liwia kadrowanie przes艂anego zdj臋cia poprzez manipulacj臋 niebiesk膮 ramk膮. Po odpowiednim przyci臋ciu fotografii klikamy przycisk „Kadruj zdj臋cie” Limit rozmiaru pliku to 3MB</strong></p> <p>W drugim kroku nale偶y wprowadzi膰 dane, kt贸re powinny by膰 to偶same z danymi profilowymi konta do kt贸rego pr贸bujemy odzyska膰 dost臋p oraz danymi widocznymi na za艂膮czonej fotokopii dokumentu to偶samo艣ci</p> <table style="margin: auto;" border="0" cellspacing="1" cellpadding="2" bgcolor="#A3A3A3"> <tbody> <tr> <td bgcolor="#FFFFFF"><img decoding="async" loading="lazy" class="wp-image-3398 aligncenter" src="https://pomoc.poczta.onet.pl/wp-content/uploads/2023/11/form3.jpg" alt="" width="279" height="366" /></td> </tr> <tr> <td style="text-align: center;" align="center" bgcolor="#EFEFEF"><span style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">Dane w艂a艣ciciela konta</span></td> </tr> </tbody> </table> <p>Po uzupe艂nieniu danych, przechodzimy do etapu w kt贸rym podajemy dane kontaktowe oraz okre艣lamy jakie dane maj膮 zosta膰 dodane do profilu naszego konta po poprawnej weryfikacji formularza.</p> <p>Do konta mo偶e zosta膰 dodany numer telefonu i/lub pomocniczy adres e-mail. Po ich dodaniu wnioskodawca b臋dzie m贸g艂 samodzielnie zresetowa膰 has艂o.</p> <p>Na tym etapie mo偶emy tak偶e zdecydowa膰, czy na naszym koncie ma zosta膰 wy艂膮czona weryfikacja dwuetapowa (o ile zosta艂a aktywowana) (1.).</p> <p>Aby wys艂a膰 formularz, konieczne jest zaznaczenie o艣wiadczenia (2.)</p> <table style="margin: auto;" border="0" cellspacing="1" cellpadding="2" bgcolor="#A3A3A3"> <tbody> <tr> <td bgcolor="#FFFFFF"><img decoding="async" loading="lazy" class="wp-image-3399 aligncenter" src="https://pomoc.poczta.onet.pl/wp-content/uploads/2023/11/form4.jpg" alt="" width="277" height="472" /></td> </tr> <tr> <td style="text-align: center;" align="center" bgcolor="#EFEFEF"><span style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">Dane pomocnicze i o艣wiadczenie</span></td> </tr> </tbody> </table> <p> </p> <p>U偶ytkownik jest informowany o z艂o偶eniu wniosku oraz rezultacie jego rozpatrzenia poprzez przes艂anie wiadomo艣ci na kontaktowy adres e-mail. Prosimy o sprawdzanie poprawno艣ci podanych danych przed z艂o偶eniem wniosku.</p> <p> <div class="hts-messages hts-messages--info hts-messages--withtitle hts-messages--withicon " > <span class="hts-messages__title">Wa偶ne</span> <p> Czas rozpatrzenia wniosku zale偶y od ich aktualnej ilo艣ci w kolejce i mo偶e by膰 r贸偶ny. Staramy si臋 realizowa膰 zg艂oszenia mo偶liwie jak najszybciej. </p> </div> <br /> Informujemy, 偶e wszystkie informacje i dane osobowe przekazane do naszego Biura Obs艂ugi Klienta w zleceniu wymuszenia zmiany has艂a nie s膮 zapisywane ani udost臋pniane. Administrator informuje, 偶e skan dokumentu to偶samo艣ci wykorzystany zostanie wy艂膮cznie do uwiarygodnienia wniosku i weryfikacji u偶ytkownika wnioskuj膮cego o ustawienie has艂a i zostanie trwale usuni臋ty po dokonaniu weryfikacji u偶ytkownika. Dane osobowe u偶ytkownika ze skanu dokumentu to偶samo艣ci przetwarzane s膮 przez administratora dora藕nie wy艂膮cznie w celu dokonania ww. weryfikacji u偶ytkownika.</p> <p> </p> </div> <div class="hkb-article__lastupdated" itemprop="dateModified"> Ostatnia edycja 17 wrze艣nia 2024 </div> <div class="hkb-article-tags"> Tagi:<a href="https://pomoc.poczta.onet.pl/tagi/formularz/" rel="tag">formularz</a><a href="https://pomoc.poczta.onet.pl/tagi/haslo/" rel="tag">has艂o</a></div> <div class="hkb-feedback"> <h3 class="hkb-feedback__title">Czy ten artyku艂 by艂 pomocny?</h3> <div class="ht-voting" id ="ht-voting-post-1001"> <div class="ht-voting-links ht-voting-none"> <a class="ht-voting-upvote enabled" rel="nofollow" role="button" data-direction="up" data-type="post" data-nonce="1f0e8cd109" data-id="1001" data-allow="1" data-display="standard" href="#"> <i class="hkb-upvote-icon"></i> <span>Yes</span> </a> <a class="ht-voting-downvote enabled" rel="nofollow" role="button" data-direction="down" data-type="post" data-nonce="1f0e8cd109" data-id="1001" data-allow="1" data-display="standard" href="#"> <i class="hkb-upvote-icon"></i> <span>No</span> </a> </div>  </div> </div>  <section class="hkb-article-related"> <h3 class="hkb-article-related__title">Powi膮zane artyku艂y</h3> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard"> <a href="https://pomoc.poczta.onet.pl/baza-wiedzy/czy-odzyskiwanie-hasla-za-pomoca-sms-jest-bezpieczne/">Czy odzyskiwanie has艂a za pomoc膮 SMS jest bezpieczne?</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://pomoc.poczta.onet.pl/baza-wiedzy/jak-odczytac-haslo-zapisane-w-przegladarce/">Jak odczyta膰 has艂o zapisane w przegl膮darce</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://pomoc.poczta.onet.pl/baza-wiedzy/nie-pamietam-hasla-jak-odzyskac-dostep-do-konta/">Nie pami臋tam has艂a. 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