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<!DOCTYPE html><html lang="en"><head><title>Customer Support Portal | Phenomenex</title> </head> <body> <span title="Cloud Content - (null)" elqid="6c67c9d3-9792-4ea5-b0a8-534ce2f1206c" elqtype="CloudComponentInstance" class="remove-absolute" style="display: block"> <script> window.dataLayer = window.dataLayer || []; dataLayer.push({ 'page_type': "registration" }); </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WH54KGX');</script>  </span><span title="Cloud Content - Static Content" elqid="df0cc573-8dde-400f-87e3-31004b004a78" elqtype="CloudComponentInstance" class="remove-absolute" style="display: block">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WH54KG" 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request to the BEST team</h3> <div class="row"> <div class="col-12 col-sm-6 col-lg-4 mt-4 mb-5"> <a title="Purchasing and Technical Support" class="text-decoration-none" rel="noopener noreferrer" href="https://discover.phenomenex.com/customersupport-portal-gen?elqTrackId=3c9f27eb511441a7a7d6ae76a7df7b77&elq=00000000000000000000000000000000&elqaid=3521&elqat=2&elqCampaignId=&elqak=8AF5F2F38F752C3F87905F715D359563DCB7CF7C906A90E1BF5C55FDC1EA7D8B80B0"> <div class="floatCard col-12"> <h2 class="title-centerH2">Purchasing and Product/Method Support</h2> <p>Place an Order</p> <p>Request a Quote</p> <p>Request a FREE Method Consultation</p> <p>Get Product or Service Information</p> </div> </a> </div> <div class="col-12 col-sm-6 col-lg-4 mt-4 mb-5"> <a title="Purchasing and Technical Support" class="text-decoration-none" rel="noopener noreferrer" href="https://discover.phenomenex.com/technical-support?elqTrackId=a566ff7e11f6408f84dc6c77b855b61a&elq=00000000000000000000000000000000&elqaid=3521&elqat=2&elqCampaignId=&elqak=8AF53385FC36E456CF847D8B7F93373446A0CF7C906A90E1BF5C55FDC1EA7D8B80B0"> <div class="floatCard col-12"> <h2 class="title-centerH2">Technical Troubleshooting Support</h2> <p>Technical Questions</p> <p>Troubleshooting Help</p> <p>Chat for Immediate Assistance</p> </div> </a> </div> <div class="col-12 col-sm-6 col-lg-4 mt-4 mb-5"> <a class="text-decoration-none" title="Other Support Inquiries" rel="noopener noreferrer" href="https://discover.phenomenex.com/customersupport-portal-foc?elqTrackId=15114e28075a49ec8dd3e3dc782c0915&elq=00000000000000000000000000000000&elqaid=3521&elqat=2&elqCampaignId=&elqak=8AF5B5C1CE1CD528E52E79C4071C0FA11538CF7C906A90E1BF5C55FDC1EA7D8B80B0"> <div class="floatCard col-12"> <h2 class="title-centerH2">Other Support<br> Inquiries</h2> <p>Support for Existing Order</p> <p>Support for Accounting Issue</p> <p>Report a Website Issue</p> <p>Remove from Mailing List</p> </div> </a> </div> </div>  </div>  <div style="background: linear-gradient(0deg, rgba(7,10,21,1) 14%, rgba(0,41,72,1) 14%); margin-top: auto;"> <meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link href="https://use.typekit.net/tvk0ifo.css" rel="stylesheet" /> <style type="text/css">html { box-sizing: border-box; } *, *:before, *:after { box-sizing: inherit; } /*reset styles*/ a, label, button { cursor: pointer; } /* end reset styles*/ .phx-container { width: 100%; padding-right: 15px; padding-left: 15px; margin-right: auto; margin-left: auto; } .phx-col-3 { -ms-flex: 0 0 100%; flex: 0 0 100%; max-width: 100%; min-width: 200px; display: flex; flex-direction: column; } .phx-col-4, .phx-col-md-5, .phx-col-md-7, .phx-col-md-10, { position: relative; width: 100%; padding-right: 15px; padding-left: 15px; } .phx-col-4 { -ms-flex: 0 0 33.333333%; 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</style> <div class="phx-footer container-fluid"> <div class="phx-container"> <div class="phx-row"> <div class="phx-col-3"><img alt="Logo Phenomenex" class="phenLogo" src="https://images.explore.phenomenex.com/EloquaImages/clients/Phenomenex/%7Bb51c9385-28e4-4296-95e7-c0e5abb80abe%7D_Phenomenex_white.png" />  <div class="wht"> <p style="font-size: 14px; color: rgba(255,255,255,.7); padding-right: 30px;">Phenomenex is a technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers worldwide.</p> <a class="btn-blue" data-di-id="di-id-a58d371f-4bc55d9b" href="https://discover.phenomenex.com/customersupport?_gl=1*5wd1vu*_gcl_aw*R0NMLjE2OTUwNjIzMzIuRUFJYUlRb2JDaE1JajR2WWhiQ1dnUU1Wc1I1OUNoMHdkZzNFRUFBWUFTQUFFZ0pkdFBEX0J3RQ..*_gcl_au*NTgwNTEyOTcwLjE2OTMyNjEwNTY.*_ga*Nzc5NTY2MzcwLjE2NjM4NjUzNTM.*_ga_X15MFH3TKC*MTY5Nzc1NjY4Mi41OTEuMS4xNjk3NzU4ODQ5LjM5LjAuMA..*_ga_8Y0FP68835*MTY5Nzc1ODgyOS4xMTc2LjAuMTY5Nzc1ODgzMi41Ny4wLjA.*_ga_BGY1X2TNTN*MTY5Nzc1ODgyOS40NTkuMC4xNjk3NzU4ODMyLjU3LjAuMA..*_ga_790WGKEF4G*MTY5Nzc1ODgyOS42MTYuMC4xNjk3NzU4ODMyLjAuMC4w&elqTrackId=c6d1d28ea99b4e218afc07f9194f1a43&elq=00000000000000000000000000000000&elqaid=3521&elqat=2&elqCampaignId=&elqcst=272&elqcsid=1468&elqak=8AF5C40C72514F063F0EFF8337DB38145B88CF7C906A90E1BF5C55FDC1EA7D8B80B0" style="padding-top: 7px; margin: 1.5rem .5rem 15px 0 " target="_blank">CONNECT WITH US</a></div> </div> <div class="phx-col-6"> <div class="phx-row"> <div class="phx-col-4"> <p class="label">PRODUCTS AND SERVICES</p> <p><a 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