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Beware of IMPOSTER SCAMS! Learn More></B></a> <a href="javascript:;" class="uspis-icon uspis-icon-close close" aria-label="Close this alert"></a> </div>  <div class="progress" role="progressbar" aria-hidden="true" aria-valuemin="0" aria-valuemax="100"> <div class="meter" style></div> </div>  <div class="search_header"> <form class="search_form" id="search" action="https://www.uspis.gov/search/" autocomplete="off"> <input type="hidden" autocomplete="false"> <input type="text" name="skey" id="searchInput" required pattern=".+" aria-hidden="true" autocomplete="off" tabindex="-1"> <label class="placeholder" for="searchInput">Search</label> <button class="arrow_cta hidden" style="right:0">View All Results</button> <script> "use strict"; localStorage["max_records"] = 8; </script> </form> <div class="top_results hidden"></div> <div class="no_results hidden"> <strong class="header">No Results Found</strong> <p>Sorry, no results found for “Lorem Ipsum”. Try entering fewer or broader search terms.</p> </div> </div> </header> <a class="report-fab" href="https://www.uspis.gov/report/" role="button" aria-label="Report a Crime"> <i class="uspis-icon uspis-icon-report"></i> <span class="label">Report a Crime</span> </a> <main class="site_container" id="main"> <article class="article"> <header class="article-header " itemscope> <h1 itemprop="Scam Article">Vishing</h1> <span class="post-meta"> <span class="meta post-date">Last updated <time datetime="06/17/2024T3:19:00">06.17.2024</time></span> <span class="meta post-locale">National</span> </span>  <menu class="share fixed"> <a class="share-trigger" tabindex="-1" aria-label="Share this page"><i class="uspis-icon uspis-icon-share"></i></a> <div class="wrap" role="menu"> <a href="#/facebook.com" role="menuitem" aria-label="Share this page on Facebook" title="Share this page on Facebook"> <i class="uspis-icon uspis-icon-social-facebook"></i> </a> <a href="#/twitter.com" role="menuitem" aria-label="Share this page on Twitter" title="Share this page on Twitter"> <i class="uspis-icon uspis-icon-social-twitter"></i> </a> <a href="#/copy" role="menuitem" aria-label="Copy a link to this page" title="Copy a link to this page"> <i class="uspis-icon uspis-icon-social-link"></i> </a> <a href="/subscribe" role="menuitem" onclick="goToSubscribe()"> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="envelope" class="svg-inline--fa fa-envelope fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" style=" width: 35%; height: auto; margin: 0 auto; display: block; "><path fill="currentColor" d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </div> </menu> <script> function goToSubscribe() { window.location.href = '/subscribe'; } </script></header> <section class="article_body"> <div class="content"> <div class="article-content"> <p>Have you received a phone call or voicemail message from an unfamiliar number claiming to need to verify sensitive personal information? If so, don’t respond, delete the voicemail. This type of scam called vishing. </p> <p>Vishing, short for voice phishing, is an identity fraud scam utilizing a phone call or voicemail. Scammers will call or leave a voicemail and impersonate someone they are not, and attempt to illicit sensitive information, like login credentials, personal identifying information, credit card numbers or other banking details. These impostors may pretend to be Postal Inspectors, or other persons in USPS and USPIS positions of authority. They may attempt to coerce you with threats of arrest or some other punishment. </p> <p>If you ever receive a phone call or voicemail from an individual claiming to be a Postal Inspector or other law enforcement official- alleging there is an active warrant out for your arrest, be careful. These individuals impersonate law enforcement, or other positions of authority, and will manufacture a threatening situation and sense of urgency in an attempt coerce you into sending them money and/or providing your personal information to steal your identity. They may claim you are the suspect of a criminal investigation or currently have an outstanding warrant for your arrest. The impostor’s phone number may be blocked or spoofed/fake, displaying a number other than the actual number used by the impostor. The imposter may even spoof/fake a legitimate number of the person or entity he/she is impersonating. Postal Inspectors will NEVER demand money from you or threaten you with arrest for failing to provide personal information over the phone, text, or email. The U.S. Postal Inspection Service is working hard to stop these impostors. </p> <p>USPS® and the U.S. Postal Inspection Service are aware of the recent occurrences of USPS customers receiving calls from individuals impersonating USPIS employees, to include Postal Inspectors. Please know USPIS officials would NEVER reach out directly to consumers and demand money or personal information. Please read the information below to protect yourself from this imposter scam. </p> <p>If you receive a communication from someone impersonating a Postal Inspector, please send an email to the USPIS Cyber Crime Unit at <a href="mailto:ISCCU@usps.gov" style="color: #4a6ee0;">ISCCU@usps.gov</a>. Please include your name and contact information, the name and any contact information used by the imposter, and a summary of phone call or copy of the actual communication with the imposter.<br /> <BR><br /> <b>Complaints of non-USPS related imposter activity can also be sent to any of the following law enforcement partners of the U.S. Postal Inspection Service:</b></p> <p>     • <u><span style="color: #4a6ee0;"><a href="https://reportfraud.ftc.gov/#/">The Federal Trade Commission</a></span></u></p> <p>     • <u><span style="color: #4a6ee0;"><a href="https://www.ic3.gov/complaint">The Federal Bureau of Investigation’s (FBI), Internet Crime Complaint Center (ic3)</a></span></u></p> </div> <figure class="video"> <figcaption class="video-info"> <span class="video-title">Beware of Identity Fraud: Vishing</span><p class="video-description">Did you receive an urgent call from someone claiming to be a government official? Did they threaten your arrest or ask you to confirm your personal information? Just hang up. It's a scam called Vishing.</p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/Fr2ApqNjNkM?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="Beware of Identity Fraud: Vishing"></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2024/05/Beware-of-Identity-Fraud-Vishing.txt" target="_blank">Beware of Identity Fraud: Vishing Transcript</a> </div> </figure> </div> </section> <section class="article_tips"> <div class="section_header"> <h2 class="large">Protect Yourself</h2> </div> <div class="content"> <ul class="tips"> <li class="tip"> <span class="tip-title">Think </span> <span class="tip-description"><p>Verify the identity of the caller and take the time to ask yourself why the caller is asking for your information. Don’t give out sensitive information on the phone.<br /> Contact a verified number for the alleged agency reported to be calling and verifying the accusations alleged by the imposters. </p> </span> </li> <li class="tip"> <span class="tip-title">Don’t Verify your Information with a Scammer </span> <span class="tip-description"><p>The caller may know certain pieces of your PII, such as name, address, or a financial institution you use, don’t be fooled into thinking this gives the caller legitimacy. Don’t verify any of this information with them. Often times this information will be gathered from open-source internet searches. Contact any financial institution they question you about and verify there is no suspicious activities on the accounts. </p> </span> </li> <li class="tip"> <span class="tip-title">Report</span> <span class="tip-description"><p>Contact the bank, government agency, or company that the scam artist is impersonating so it can alert others and work with law enforcement to investigate the activity. </p> </span> </li> <li class="tip"> <span class="tip-title">Treat your personal information like cash</span> <span class="tip-description"><p>Your Social Security number, credit card numbers, and other personally identifiable information can be used to steal your money or open new accounts in your name without your knowledge or approval. </p> </span> </li> <li class="tip"> <span class="tip-title">Block Spam Callers </span> <span class="tip-description"><p>Place your number on the national Do Not Call List. </p> </span> </li> </ul> </div> </section> <section class="related_news"> Related news and resources <div class="news_content"> <a href="https://www.uspis.gov/news/scam-article/quishing" class="news_wrap "><div class="news_item_padding"> <div class="news_item"> <span class="header"> <strong> Scam Article</strong> <time datetime="2024-05-28 17:12:00">05.28.2024</time> </span> <div class="mobile_body"> <div class="mobile_left"> <h2>Quishing</h2> </div> <div class="mobile_right"> <p>Have you ever scanned a QR Code and ended up at an unfamiliar or strange web site? Have you ever received a QR code from an unfamiliar email address or via text message urging you to scan right away? If you do, then don’t scan the QR code! This type is a scam called quishing.</p> <span class="cta_wrap"> <span class="cta">Read Scam Article <i class="uspis-icon-chevron-right" aria-hidden="true"></i> </span> </span> </div> </div> </div></div></a> <a href="https://www.uspis.gov/news/scam-article/fake-uspis-phone-calls" class="news_wrap "><div class="news_item_padding"> <div class="news_item"> <span class="header"> <strong> Scam Article</strong> <time datetime="2022-04-22 19:22:52">04.22.2022</time> </span> <div class="mobile_body"> <div class="mobile_left"> <h2>Fake USPIS Phone Calls</h2> </div> <div class="mobile_right"> <p></p> <span class="cta_wrap"> <span class="cta">Read Scam Article <i class="uspis-icon-chevron-right" aria-hidden="true"></i> </span> </span> </div> </div> </div></div></a> </div> </section> <section class="page_end "> <div class="content"> <h2>HAVE YOU WITNESSED THIS CRIME?</h2> <p>If you’ve encountered this, please report the crime.</p> <a data-cta-title="Report Now | HAVE YOU WITNESSED THIS CRIME?" href="https://www.uspis.gov/report/" class="button-white" aria-label="Report a Crime">Report Now</a> </div> </section> </article> </main> <footer class="footer" id="keel"> <div class="site-branding"> <a href="https://www.uspis.gov/" class="custom-logo-link " rel="home" itemprop="url"><img src="https://www.uspis.gov/wp-content/themes/uspis/images/logo.svg" class="custom-logo" alt="United States Postal Inspection Service" itemprop="logo"></a> <span class="site-title">United States Postal Inspection Service</span> </div> <div class="wrap menus"> <nav id="nav_menu-2" class="menu widget_nav_menu"><span class="hidden">Footer Level 1</span><div class="menu-footer-level-1-container"><ul id="menu-footer-level-1" class="menu"><li id="menu-item-12643" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-12643"><a href="https://www.uspis.gov/careers">Careers</a></li> <li id="menu-item-1341" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1341"><a href="https://www.uspis.gov/press-kit">Press Kit</a></li> <li id="menu-item-8108" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8108"><a href="https://www.uspis.gov/medios-de-comunicacion-espanol">Medios de Comunicación - 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