CINXE.COM
Microsoft Store - Sales and support
<!DOCTYPE html> <!-- REQUEST ID: TIME=1449579327145:NODE=gcapp01_gcappprd035045.c035:THREAD=241397 --><html xml:lang="en" lang="en"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.microsoftstore.com:80/store/msusa/en_US/DisplayHelpContactUsPage","20151208125527","https://web.archive.org/","web","/_static/", "1449579327"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <!--!esi:include src="/esi?SiteID=msusa&StyleID=45118000&StyleVersion=8&styleIncludeFile=meta.html"--> <meta http-equiv="X-UA-Compatible" content="IE=Edge"/> <meta name="p:domain_verify" content="dae53b83f3619f2af0e2273dd9e83a83"/> <!--!/esi:include --> <link rel="stylesheet" href="https://web.archive.org/web/20151208125527cs_/http://dri1.img.digitalrivercontent.net/store?Action=DisplayContentManagerStyleSheet&SiteID=msusa&StyleID=45118000&StyleVersion=8&styleIncludeFile=style.css" type="text/css" media="all"/> <script> (function(url){ // Section 1 var dom,doc,where,iframe = document.createElement('iframe'); 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function SandboxOn() { var url, queryIndex, fragmentIndex, pathEndIndex, sap, qs;// sap = scheme, authority, path; qs = query string url = document.URL.toLowerCase(); queryIndex = url.indexOf('?'); fragmentIndex = url.indexOf('#'); // sap pathEndIndex = url.length; if (queryIndex !== -1) pathEndIndex = queryIndex; if ((fragmentIndex !== -1) && (fragmentIndex < pathEndIndex)) pathEndIndex = fragmentIndex; sap = url.substring(0, pathEndIndex); // qs qs = ""; if (queryIndex !== -1) { if (fragmentIndex === -1) { qs = url.substring(pathEndIndex + 1, url.length); } else if (fragmentIndex > queryIndex) { qs = url.substring(pathEndIndex + 1, fragmentIndex); } } if ( // by probability sap.indexOf("/apps/") === -1 && qs.indexOf("=threepgcheckoutshoppingcartpage") === -1 &&// checkout_shopping_cart sap.indexOf("/handleinterstitialoffer/") === -1 && sap.indexOf("/buy/") === -1 && sap.indexOf("/additemtorequisition/") === -1 &&// interstitial ( // by probablilty sap.indexOf("/productid.") !== -1 ||// detail sap.indexOf("/categoryid.") !== -1 ||// category sap.indexOf("/home") !== -1 || sap.indexOf("/continueshopping") !== -1 ||// home sap.indexOf("/search") !== -1 || qs.indexOf("displayproductsearchresultspage") !== -1 ||// search sap.indexOf("/edu") !== -1 || sap.indexOf("/mil") !== -1 || sap.indexOf("/display") !== -1 ||// other, build a bundle, partial help sap.indexOf("/pbpage.") !== -1 || sap.indexOf("/mssg") !== -1 ||// custom sap.indexOf("/help") !== -1// rest of help ) ) return true; 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}; tagSandbox.loadEmbedded = true; tagSandbox.head.insertBefore = tagSandbox.insertBeforeOverload; window["tagSandbox"] = tagSandbox;// sandbox turned on }()); </script> <script type="text/javascript" src="//web.archive.org/web/20151208125527js_/http://nexus.ensighten.com/microsoftstore/Bootstrap.js"></script> <script>"use strict"; if (typeof window.tagSandbox === "object") window.tagSandbox.loadEmbedded = false;</script> <script>var ot_Authenticated = 'false';</script> <script src="//web.archive.org/web/20151208125527js_/http://dri1.img.digitalrivercontent.net/Storefront/Site/mscommon/cm/multimedia/js/common/jquery_min_mdrnzr.js" type="text/javascript"></script> <script type="text/javascript"> window.console = window.console || { log: function () {} }; </script> <script type="text/javascript"> var pageNameFlag = ''; var privateStore = 'false'; </script> </head> <!--[if IE 7 ]> <body class="no-js lt-ie8 lt-ie9 lt-ie10 HelpContactUsPage dr_site_msusa dr_locale_en_US dr_theme_33363200 dr_currency_USD site-flow global-content-async holiday" > <![endif]--> <!--[if IE 8 ]> <body class="no-js lt-ie9 lt-ie10 HelpContactUsPage dr_site_msusa dr_locale_en_US dr_theme_33363200 dr_currency_USD site-flow global-content-async holiday" > <![endif]--> <!--[if IE 9 ]> <body class="no-js gt-ie8 lt-ie10 HelpContactUsPage dr_site_msusa dr_locale_en_US dr_theme_33363200 dr_currency_USD site-flow global-content-async holiday" > <![endif]--> <!--[if !(IE)]><!--><body class="no-js HelpContactUsPage dr_site_msusa dr_locale_en_US dr_theme_33363200 dr_currency_USD site-flow global-content-async holiday"><!--<![endif]--> <script> document.body.className = document.body.className.replace("no-js", ""); 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The CONTENT placeholder will be replaced by Digital River dynamic content. Must not include < html >, < head > or < body > tags. --> <!--!/esi:include --><!--!esi:include src="/store?Action=DisplayESIPage&Currency=USD&ESIHC=smart&Env=BASE&Locale=en_US&SiteID=msusa&StyleID=45118000&StyleVersion=8&ThemeID=33363200&ceid=240801600&cename=HelpContactUs&id=HelpContactUsPage"--> <!-- REQUEST ID: TIME=1449579159621:NODE=gcapp01_gcappprd035049.c035:THREAD=97025; ESI Fragment - CREATED: Tue Dec 08 06:52:39 CST 2015 MAX-AGE: 180+1800 --><!-- Splash Transformer Optimized --> <!--聽Layout: HelpContactUsPage, Generated: Tue Dec 08 06:52:39 CST 2015聽--> <div xmlns="http://www.w3.org/1999/xhtml"> <!--true--> <header class="unifiedheader"><div id="shell-header" class="shell-header shell-responsive" ms.pgarea="header"><div class="shell-header-wrapper"><div class="shell-header-top" data-bi-area="HeaderL0" data-bi-view="L0V1"><div class="shell-header-brand" ms.cmpgrp="logo" role="banner"><a id="srv_shellHeaderMicrosoftLogo" href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/" ms.cmpnm="MicrosoftBrandLogo" ms.title="Microsoft" title="Microsoft" data-bi-name="BrandLogo" tabindex="10"><img src="https://web.archive.org/web/20151208125527im_/https://assets.onestore.ms/cdnfiles/onestorerolling-1511-18012/shell/v3/images/logo/microsoft.png" alt="Microsoft"/></a></div><div class="shell-header-nav-wrapper" ms.cmpgrp="nav" role="navigation"><ul class="shell-header-nav" id="srv_shellHeaderNav" data-bi-area="L1" data-bi-view="Hovermenus"><li class="shell-header-user-mobile-container"></li><li class="shell-header-dropdown " data-navcontainer="shellmenu_0_NavContainer"><div id="shellmenu_0" class="shell-header-dropdown-label"><a href="javascript:void(0)" role="menu" ms.title="Store" data-bi-name="Store" data-bi-slot="1" tabindex="20">Store</a></div><div class="shell-header-dropdown-content " role="menu"><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Store home"><dt id="shellmenu_1" class="shell-header-dropdown-tab-label shell-header-L2menu-direct-link"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/home" role="menuitem" ms.title="Store home" tabindex="20" data-bi-name="Store_StoreHome">Store home</a></dt></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Devices"><dt id="shellmenu_2" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Devices" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Devices<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_3"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Surface/categoryID.69403400" role="menuitem" ms.title="Surface" tabindex="20" data-bi-name="Devices_Surface">Surface</a></li><li id="shellmenu_4"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-PCs-tablets/categoryID.69404700" role="menuitem" ms.title="PCs & tablets" tabindex="20" data-bi-name="Devices_PCsAndTablets">PCs & tablets</a></li><li id="shellmenu_5"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.69405400" role="menuitem" ms.title="Xbox" tabindex="20" data-bi-name="Devices_Xbox">Xbox</a></li><li id="shellmenu_6"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-accessories/categoryID.69407900" role="menuitem" ms.title="Accessories" tabindex="20" data-bi-name="Devices_Accessories">Accessories</a></li><li id="shellmenu_7"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Windows-Phone/categoryID.69406200" role="menuitem" ms.title="Windows Phone" tabindex="20" data-bi-name="Devices_WindowsPhone">Windows Phone</a></li><li id="shellmenu_8"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.69889600 " role="menuitem" ms.title="Microsoft Band" tabindex="20" data-bi-name="Store_MicrosoftBand">Microsoft Band</a></li><li id="shellmenu_9"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Wearables/categoryID.67937000" role="menuitem" ms.title="Wearables" tabindex="20" data-bi-name="Devices_Wearables">Wearables</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Software"><dt id="shellmenu_10" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Software" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Software<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_11"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Office/categoryID.69403900" role="menuitem" ms.title="Office" tabindex="20" data-bi-name="Store_Software_Office">Office</a></li><li id="shellmenu_12"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.70036700" role="menuitem" ms.title="Windows" tabindex="20" data-bi-name="Store_Software_Windows">Windows</a></li><li id="shellmenu_13"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-additional-software/categoryID.69407400" role="menuitem" ms.title="Additional software" tabindex="20" data-bi-name="Store_Software_AdditionalSoftware">Additional software</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Apps"><dt id="shellmenu_14" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Apps" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Apps<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_15"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps" role="menuitem" ms.title="All apps" tabindex="20" data-bi-name="Store_AllApps">All apps</a></li><li id="shellmenu_16"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows" role="menuitem" ms.title="Windows apps" tabindex="20" data-bi-name="Store_Apps_WindowsApps">Windows apps</a></li><li id="shellmenu_17"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows-phone" role="menuitem" ms.title="Windows Phone apps" tabindex="20" data-bi-name="Store_Apps_WindowsPhoneApps">Windows Phone apps</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Games"><dt id="shellmenu_18" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Games" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Games<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_19"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-One-games/categoryID.69405600" role="menuitem" ms.title="Xbox One games" tabindex="20" data-bi-name="Store_Xbox One games">Xbox One games</a></li><li id="shellmenu_20"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-360-games/categoryID.69405800" role="menuitem" ms.title="Xbox 360 games" tabindex="20" data-bi-name="Store_Xbox360Games">Xbox 360 games</a></li><li id="shellmenu_21"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/list/PC-games/categoryID.62685800 " role="menuitem" ms.title="PC games" tabindex="20" data-bi-name="Store_PCGames">PC games</a></li><li id="shellmenu_22"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows" role="menuitem" ms.title="Windows games" tabindex="20" data-bi-name="Store_Games_Windowsgames">Windows games</a></li><li id="shellmenu_23"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows-phone" role="menuitem" ms.title="Windows Phone games" tabindex="20" data-bi-name="Store_Games_WindowsPhoneGames">Windows Phone games</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Entertainment"><dt id="shellmenu_24" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Entertainment" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Entertainment<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_25"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/entertainment" role="menuitem" ms.title="All Entertainment" tabindex="20" data-bi-name="Store_Entertainment_AllEntertainment">All Entertainment</a></li><li id="shellmenu_26"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/movies-and-tv" role="menuitem" ms.title="Movies & TV" tabindex="20" data-bi-name="Store_Entertainment_MoviesAndTV">Movies & TV</a></li><li id="shellmenu_27"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/music" role="menuitem" ms.title="Music" tabindex="20" data-bi-name="Store_Entertainment_Music">Music</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Business & education"><dt id="shellmenu_28" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Business & education" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Business & education<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_29"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Business/categoryID.69408700" role="menuitem" ms.title="Business Store" tabindex="20" data-bi-name="BusinessAndEducation_Business">Business Store</a></li><li id="shellmenu_30"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/edu" role="menuitem" ms.title="Education Store" tabindex="20" data-bi-name="BusinessAndEducation_Education">Education Store</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Sale"><dt id="shellmenu_31" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Sale" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Sale<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_32"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Sale/categoryID.69403000" role="menuitem" ms.title="Sale" tabindex="20" data-bi-name="Sale_Sale">Sale</a></li><li id="shellmenu_33"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/12-Days-of-Deals/categoryID.67001200?=en_US_Store_UH_sale_FY16_Holiday_12DD" role="menuitem" ms.title="12 Days of Deals" tabindex="20" data-bi-name="Store_12DaysofDeals">12 Days of Deals</a></li><li id="shellmenu_34"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Holiday-Gift-Guide/categoryID.67001000?=en_US_Store_UH_sale_FY16_Holiday_GG" role="menuitem" ms.title="Holiday Gift Guide" tabindex="20" data-bi-name="Sale_HolidayGiftGuide">Holiday Gift Guide</a></li><li id="shellmenu_35"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/gift-cards" role="menuitem" ms.title="Gift cards" tabindex="20" data-bi-name="Sale_Giftcards">Gift cards</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Store; Find a store"><dt id="shellmenu_36" class="shell-header-dropdown-tab-label shell-header-L2menu-direct-link"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/store/locations/find-a-store?icid=L_navAB_FindAStore" role="menuitem" ms.title="Find a store" tabindex="20" data-bi-name="Store_FindAStore">Find a store</a></dt></dl></div></li><li class="shell-header-dropdown " data-navcontainer="shellmenu_37_NavContainer"><div id="shellmenu_37" class="shell-header-dropdown-label"><a href="javascript:void(0)" role="menu" ms.title="Products" data-bi-name="Products" data-bi-slot="2" tabindex="20">Products</a></div><div class="shell-header-dropdown-content " role="menu"><dl class="shell-header-dropdown-tab " ms.cmpnm="Products; Software & services"><dt id="shellmenu_38" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Software & services" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Software & services<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_39"><a href="//web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/windows" role="menuitem" ms.title="Windows" tabindex="20" data-bi-name="Products_SoftwareAndServices_Windows">Windows</a></li><li id="shellmenu_40"><a href="https://web.archive.org/web/20151208125527/https://products.office.com/en-us/home" role="menuitem" ms.title="Office" tabindex="20" data-bi-name="Products_SoftwareAndServices_Office">Office</a></li><li id="shellmenu_41"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/download/default.aspx" role="menuitem" ms.title="Free downloads & security" tabindex="20" data-bi-name="Products_SoftwareAndServices_FreeDownloadsAndSecurity">Free downloads & security</a></li><li id="shellmenu_42"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-us/internet-explorer/download-ie" role="menuitem" ms.title="Internet Explorer" tabindex="20" data-bi-name="Products_SoftwareAndServices_InternetExplorer">Internet Explorer</a></li><li id="shellmenu_43"><a href="https://web.archive.org/web/20151208125527/http://www.skype.com/en/" role="menuitem" ms.title="Skype" tabindex="20" data-bi-name="Products_SoftwareAndServices_Skype">Skype</a></li><li id="shellmenu_44"><a href="https://web.archive.org/web/20151208125527/http://www.onenote.com/" role="menuitem" ms.title="OneNote" tabindex="20" data-bi-name="Products_SoftwareAndServices_OneNote">OneNote</a></li><li id="shellmenu_45"><a href="https://web.archive.org/web/20151208125527/https://onedrive.live.com/about/en-us/" role="menuitem" ms.title="OneDrive" tabindex="20" data-bi-name="Products_SoftwareAndServices_OneDrive">OneDrive</a></li><li id="shellmenu_46"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/microsoft-health/en-us" role="menuitem" ms.title="Microsoft Health" tabindex="20" data-bi-name="Products_SoftwareAndServices_MicrosoftHealth">Microsoft Health</a></li><li id="shellmenu_47"><a href="https://web.archive.org/web/20151208125527/http://www.msn.com/" role="menuitem" ms.title="MSN" tabindex="20" data-bi-name="Products_SoftwareAndServices_MSN">MSN</a></li><li id="shellmenu_48"><a href="https://web.archive.org/web/20151208125527/http://www.bing.com/" role="menuitem" ms.title="Bing" tabindex="20" data-bi-name="Products_SoftwareAndServices_Bing">Bing</a></li><li id="shellmenu_49"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/groove" role="menuitem" ms.title="Microsoft Groove" tabindex="20" data-bi-name="Products_SoftwareAndServices_XboxMusic">Microsoft Groove</a></li><li id="shellmenu_50"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/movies-and-tv" role="menuitem" ms.title="Microsoft Movies & TV" tabindex="20" data-bi-name="Products_SoftwareAndServices_XboxVideo">Microsoft Movies & TV</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Products; Devices & Xbox"><dt id="shellmenu_51" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Devices & Xbox" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Devices & Xbox<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_52"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/devices/en-us" role="menuitem" ms.title="All Microsoft Devices" tabindex="20" data-bi-name="Products_DevicesandXbox_AllMicrosoftDevices">All Microsoft Devices</a></li><li id="shellmenu_53"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us" role="menuitem" ms.title="Surface" tabindex="20" data-bi-name="Products_DevicesAndXbox_Surface">Surface</a></li><li id="shellmenu_54"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Computers/categoryID.62684600" role="menuitem" ms.title="All Windows PCs and tablets" tabindex="20" data-bi-name="Products_DevicesAndXbox_AllPCsAndTablets">All Windows PCs and tablets</a></li><li id="shellmenu_55"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/accessories/en-us" role="menuitem" ms.title="PC accessories" tabindex="20" data-bi-name="Products_PCAccessories">PC accessories</a></li><li id="shellmenu_56"><a href="https://web.archive.org/web/20151208125527/http://www.xbox.com/" role="menuitem" ms.title="Xbox & games" tabindex="20" data-bi-name="Products_DevicesAndXbox_XboxAndGames">Xbox & games</a></li><li id="shellmenu_57"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/Microsoft-Band/en-us" role="menuitem" ms.title="Microsoft Band" tabindex="20" data-bi-name="Products_DevicesAndXbox_MicrosoftBand">Microsoft Band</a></li><li id="shellmenu_58"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/mobile/" role="menuitem" ms.title="Lumia" tabindex="20" data-bi-name="Products_DevicesAndXbox_LumiaPhones">Lumia</a></li><li id="shellmenu_59"><a href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/windows/phones" role="menuitem" ms.title="All Windows phones" tabindex="20" data-bi-name="Products_DevicesAndXbox_AllWindowsPhones">All Windows phones</a></li><li id="shellmenu_60"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/microsoft-hololens/en-us" role="menuitem" ms.title="Microsoft HoloLens" tabindex="20" data-bi-name="Products_DevicesAndXbox_MicrosoftHololens">Microsoft HoloLens</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Products; For business"><dt id="shellmenu_61" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="For business" ms.interactiontype="14" tabindex="20" data-bi-dnt="">For business<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_62"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/server-cloud/" role="menuitem" ms.title="Cloud Platform" tabindex="20" data-bi-name="Products_ForBusiness_CloudPlatform">Cloud Platform</a></li><li id="shellmenu_63"><a href="https://web.archive.org/web/20151208125527/http://azure.microsoft.com/" role="menuitem" ms.title="Microsoft Azure" tabindex="20" data-bi-name="Products_ForBusiness_MicrosoftAzure">Microsoft Azure</a></li><li id="shellmenu_64"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/dynamics/default.aspx" role="menuitem" ms.title="Microsoft Dynamics" tabindex="20" data-bi-name="Products_ForBusiness_MicrosoftDynamics">Microsoft Dynamics</a></li><li id="shellmenu_65"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/windows/business/default.aspx" role="menuitem" ms.title="Windows for business" tabindex="20" data-bi-name="Products_ForBusiness_WindowsForBusiness">Windows for business</a></li><li id="shellmenu_66"><a href="https://web.archive.org/web/20151208125527/http://products.office.com/en-us/business/office" role="menuitem" ms.title="Office for business" tabindex="20" data-bi-name="Products_ForBusiness_OfficeForBusiness">Office for business</a></li><li id="shellmenu_67"><a href="https://web.archive.org/web/20151208125527/http://products.office.com/en-us/skype-for-business" role="menuitem" ms.title="Skype for business" tabindex="20" data-bi-name="Products_ForBusiness_SkypeForBusiness">Skype for business</a></li><li id="shellmenu_68"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/business/overview" role="menuitem" ms.title="Surface for business" tabindex="20" data-bi-name="Products_ForBusiness_SurfaceForBusiness">Surface for business</a></li><li id="shellmenu_69"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/enterprise" role="menuitem" ms.title="Enterprise solutions" tabindex="20" data-bi-name="Products_ForBusiness_EnterpriseSolutions">Enterprise solutions</a></li><li id="shellmenu_70"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/business/" role="menuitem" ms.title="Small business solutions" tabindex="20" data-bi-name="Products_ForBusiness_SmallBusinessSolutions">Small business solutions</a></li><li id="shellmenu_71"><a href="https://web.archive.org/web/20151208125527/https://pinpoint.microsoft.com/" role="menuitem" ms.title="Find a solutions provider" tabindex="20" data-bi-name="Products_ForBusiness_FindASolutionsProvider">Find a solutions provider</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Products; For developers & IT pros"><dt id="shellmenu_72" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="For developers & IT pros" ms.interactiontype="14" tabindex="20" data-bi-dnt="">For developers & IT pros<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_73"><a href="https://web.archive.org/web/20151208125527/https://dev.windows.com/en-us" role="menuitem" ms.title="Develop Windows apps" tabindex="20" data-bi-name="Products_DeveloperAndITPro_DevelopWindowsApps">Develop Windows apps</a></li><li id="shellmenu_74"><a href="https://web.archive.org/web/20151208125527/http://azure.microsoft.com/" role="menuitem" ms.title="Microsoft Azure" tabindex="20" data-bi-name="Products_ForDevelopersAndITPros_Azure">Microsoft Azure</a></li><li id="shellmenu_75"><a href="https://web.archive.org/web/20151208125527/http://msdn.microsoft.com/en-us/" role="menuitem" ms.title="MSDN" tabindex="20" data-bi-name="Products_ForDevelopersAndITPros">MSDN</a></li><li id="shellmenu_76"><a href="https://web.archive.org/web/20151208125527/http://technet.microsoft.com/en-us/" role="menuitem" ms.title="TechNet" tabindex="20" data-bi-name="Products_ForDevelopersAndITPros_TechNet">TechNet</a></li><li id="shellmenu_77"><a href="https://web.archive.org/web/20151208125527/http://www.visualstudio.com/" role="menuitem" ms.title="Visual Studio" tabindex="20" data-bi-name="Products_ForDevelopersAndITPros_VisualStudio">Visual Studio</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Products; For students & educators"><dt id="shellmenu_78" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="For students & educators" ms.interactiontype="14" tabindex="20" data-bi-dnt="">For students & educators<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_79"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/education/products/office/default.aspx" role="menuitem" ms.title="Office for students" tabindex="20" data-bi-name="Products_ForStudentsAndEducators_OfficeForStudents">Office for students</a></li><li id="shellmenu_80"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/education/products/onenote/default.aspx" role="menuitem" ms.title="OneNote in classroom" tabindex="20" data-bi-name="Products_ForStudentsAndEducators_OneNoteInClassroom">OneNote in classroom</a></li><li id="shellmenu_81"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/edu" role="menuitem" ms.title="Shop PCs and tablets perfect for students" tabindex="20" data-bi-name="Products_ForStudentsAndEducators_ShopPCsAndTablets">Shop PCs and tablets perfect for students</a></li><li id="shellmenu_82"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/education" role="menuitem" ms.title="Microsoft in Education" tabindex="20" data-bi-name="Products_ForStudentsAndEducators_MicrosoftInEducation">Microsoft in 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data-bi-name="Support_Windows_AllWindowsSupport">All Windows support</a></li><li id="shellmenu_84"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Contact Windows sales support" tabindex="20" data-bi-name="Support_Windows_ContactWindowsSalesSupport">Contact Windows sales support</a></li><li id="shellmenu_85"><a href="https://web.archive.org/web/20151208125527/https://support.microsoft.com/ContactUs/TechnicalSupport?wa=wsignin1.0#gsproductselector/productid/509 " role="menuitem" ms.title="Contact Windows technical support" tabindex="20" data-bi-name="Support_Windows_ContactWindowsGechnicalSupport">Contact Windows technical support</a></li><li id="shellmenu_86"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-us/windows/tutorial " role="menuitem" ms.title="Get started" tabindex="20" data-bi-name="Support_Windows_GetStarted">Get started</a></li><li 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role="menuitem" ms.title="Devices & drivers" tabindex="20" data-bi-name="Support_Windows_DevicesAndDrivers">Devices & drivers</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Office"><dt id="gnavSupportOffice" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Office" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Office<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_97"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/en-us" role="menuitem" ms.title="All Office support" tabindex="20" data-bi-name="Support_Office_AllOfficeSupport">All Office support</a></li><li id="shellmenu_98"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Contact Office sales support" tabindex="20" data-bi-name="Support_Office_ContactOfficeSalesSupport">Contact Office sales support</a></li><li id="shellmenu_99"><a href="https://web.archive.org/web/20151208125527/https://support.microsoft.com/ContactUs/TechnicalSupport?wa=wsignin1.0#gsproductselector/productid/505 " role="menuitem" ms.title="Contact Office technical support" tabindex="20" data-bi-name="Support_Office_Contact OfficeTechnicalSupport">Contact Office technical support</a></li><li id="shellmenu_100"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-New-and-Improved-in-Office-2016-95c8d81d-08ba-42c1-914f-bca4603e1426" role="menuitem" ms.title="What鈥檚 New in 2016" tabindex="20" data-bi-name="Support_Office_WhatsNew">What鈥檚 New in 2016</a></li><li id="shellmenu_101"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/Office-2016-Quick-Start-Guides-25f909da-3e76-443d-94f4-6cdf7dedc51e" role="menuitem" ms.title="Get started" tabindex="20" data-bi-name="Support_Office_GetStarted">Get started</a></li><li id="shellmenu_102"><a href="https://web.archive.org/web/20151208125527/https://products.office.com/download-back-up-restore-microsoft-office-products" role="menuitem" ms.title="Download, backup, & restore" tabindex="20" data-bi-name="Support_Office_DownloadBackupAndRestore">Download, backup, & restore</a></li><li id="shellmenu_103"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-Word-2016-4219dfb5-23fc-4853-95aa-b13a674a6670" role="menuitem" ms.title="Word help" tabindex="20" data-bi-name="Support_Office_WordHelp">Word help</a></li><li id="shellmenu_104"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-Outlook-2016-for-Windows-51c81e7a-de25-4a34-a7fe-bd79f8e48647" role="menuitem" ms.title="Outlook help" tabindex="20" data-bi-name="Support_Office_OutlookHelp">Outlook help</a></li><li id="shellmenu_105"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-Excel-2016-for-Windows-5fdb9208-ff33-45b6-9e08-1f5cdb3a6c73" role="menuitem" ms.title="Excel help" tabindex="20" data-bi-name="Support_Office_ExcelHelp">Excel help</a></li><li id="shellmenu_106"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-PowerPoint-2016-for-Windows-e8ef980c-5b12-4fff-ae3f-0819e6a21a1f" role="menuitem" ms.title="PowerPoint help" tabindex="20" data-bi-name="Support_Office_PowerPointHelp">PowerPoint help</a></li><li id="shellmenu_107"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-OneNote-2016-for-Windows-46ac4be4-8907-404e-8380-bc00921b264f" role="menuitem" ms.title="OneNote help" tabindex="20" data-bi-name="Support_Office_OneNoteHelp">OneNote help</a></li><li id="shellmenu_108"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/article/What-s-new-in-Access-2016-76454345-f85d-47af-ace1-98a456cb3496" role="menuitem" ms.title="Access help" tabindex="20" data-bi-name="Support_Office_AccessHelp">Access help</a></li><li id="shellmenu_109"><a href="https://web.archive.org/web/20151208125527/https://support.office.com/en-us/Article/What-s-new-in-Publisher-2013-8a665c00-8497-4f17-8e2a-8fca3da92683" role="menuitem" ms.title="Publisher help" tabindex="20" data-bi-name="Support_Office_PublisherHelp">Publisher help</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Surface"><dt id="gnavSupportSurface" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Surface" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Surface<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_110"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/Surface/en-us/support/ " role="menuitem" ms.title="All Surface support" tabindex="20" data-bi-name="Support_Surface_AllSurfaceSupport">All Surface support</a></li><li id="shellmenu_111"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Contact Surface sales support" tabindex="20" data-bi-name="Support_Surface_Contact SurfaceSalesSupport">Contact Surface sales support</a></li><li id="shellmenu_112"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/contact-us/ " role="menuitem" ms.title="Contact Surface technical support" tabindex="20" data-bi-name="Support_Surface_ContactSurfaceTechnicalSupport">Contact Surface technical support</a></li><li id="shellmenu_113"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/Surface/en-us/support/ " role="menuitem" ms.title="Popular Surface topics" tabindex="20" data-bi-name="Support_Surface_PopularSurfaceTopics">Popular Surface topics</a></li><li id="shellmenu_114"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/surface-pro-3?category=getting-started " role="menuitem" ms.title="Surface Pro 3" tabindex="20" data-bi-name="Support_Surface_SurfacePro3">Surface Pro 3</a></li><li id="shellmenu_115"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/surface-2?category=getting-started " role="menuitem" ms.title="Surface 2" tabindex="20" data-bi-name="Support_Surface_Surface2">Surface 2</a></li><li id="shellmenu_116"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/surface-pro-2?category=getting-started " role="menuitem" ms.title="Surface Pro 2" tabindex="20" data-bi-name="Support_Surface_SurfacePro2">Surface Pro 2</a></li><li id="shellmenu_117"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/surface-windows-8-pro?category=getting-started " role="menuitem" ms.title="Surface Pro" tabindex="20" data-bi-name="Support_Surface_SurfacePro">Surface Pro</a></li><li id="shellmenu_118"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/surface-with-windows-rt?category=getting-started " role="menuitem" ms.title="Surface RT" tabindex="20" data-bi-name="Support_Surface_SurfaceRT">Surface RT</a></li><li id="shellmenu_119"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/surface/en-us/support/browse/covers-and-keyboard?category=touch " role="menuitem" ms.title="Covers & keyboards" tabindex="20" data-bi-name="Support_Surface_CoversAndKeyboards">Covers & keyboards</a></li><li 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href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Contact Xbox sales support" tabindex="20" data-bi-name="Support_Xbox_Contact XboxSalesSupport">Contact Xbox sales support</a></li><li id="shellmenu_123"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/en-us/contact-us " role="menuitem" ms.title="Contact Xbox technical support" tabindex="20" data-bi-name="Support_Xbox_ContactXboxTechnicalSupport">Contact Xbox technical support</a></li><li id="shellmenu_124"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/browse/xbox-one " role="menuitem" ms.title="Xbox One help" tabindex="20" data-bi-name="Support_Xbox_XboxOneHelp">Xbox One help</a></li><li id="shellmenu_125"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/browse/xbox-360 " role="menuitem" ms.title="Xbox 360 help" tabindex="20" data-bi-name="Support_Xbox_Xbox360Help">Xbox 360 help</a></li><li id="shellmenu_126"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/en-US/browse/xbox-on-windows" role="menuitem" ms.title="Xbox on Windows 10 help" tabindex="20" data-bi-name="Support_Xbox_XboxWin10Help">Xbox on Windows 10 help</a></li><li id="shellmenu_127"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/en-us/browse/games" role="menuitem" ms.title="Games" tabindex="20" data-bi-name="Support_Xbox_Games">Games</a></li><li id="shellmenu_128"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/browse/billing " role="menuitem" ms.title="Billing" tabindex="20" data-bi-name="Support_Xbox_Billing">Billing</a></li><li id="shellmenu_129"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/browse/my-account " role="menuitem" ms.title="My account" tabindex="20" data-bi-name="Support_Xbox_My account">My account</a></li><li id="shellmenu_130"><a href="https://web.archive.org/web/20151208125527/http://support.xbox.com/error-code-lookup " role="menuitem" ms.title="Error & status code search" tabindex="20" data-bi-name="Support_Xbox_ErrorAndStatusCodeSearch">Error & status code search</a></li><li id="shellmenu_131"><a href="https://web.archive.org/web/20151208125527/http://myservice.xbox.com/ " role="menuitem" ms.title="Repair" tabindex="20" data-bi-name="Support_Xbox_Repair">Repair</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Windows Phone"><dt id="gnavSupportWindowsPhone" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Windows Phone" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Windows Phone<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_132"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8 " role="menuitem" ms.title="All Windows Phone support" tabindex="20" data-bi-name="Support_WindowsPhone_AllWindowsPhoneSupport">All Windows Phone support</a></li><li id="shellmenu_133"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Contact Windows Phone sales support" tabindex="20" data-bi-name="Support_WindowsPhone_Contact WindowsPhoneSalesSupport">Contact Windows Phone sales support</a></li><li id="shellmenu_134"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/How-to/wp-support " role="menuitem" ms.title="Contact Windows Phone technical support" tabindex="20" data-bi-name="Support_WindowsPhone_ContactWindowsPhoneTechnicalSupport">Contact Windows Phone technical support</a></li><li id="shellmenu_135"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/basics/get-started-with-windows-phone " role="menuitem" ms.title="Get started" tabindex="20" data-bi-name="Support_WindowsPhone_GetStarted">Get started</a></li><li id="shellmenu_136"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/mobile/support/ " role="menuitem" ms.title="Lumia Phone support" tabindex="20" data-bi-name="Support_WindowsPhone_LumiaPhoneSupport">Lumia Phone support</a></li><li id="shellmenu_137"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/accounts-and-billing/ " role="menuitem" ms.title="Accounts + billing" tabindex="20" data-bi-name="Support_WindowsPhone_AccountsPlusBilling">Accounts + billing</a></li><li id="shellmenu_138"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-US/how-to/wp8/apps/get-apps-from-windows-phone-store " role="menuitem" ms.title="Apps & store" tabindex="20" data-bi-name="Support_WindowsPhone_AppsAndStore">Apps & store</a></li><li id="shellmenu_139"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/calling-and-messaging/make-and-receive-phone-calls " role="menuitem" ms.title="Calling & messaging" tabindex="20" data-bi-name="Support_WindowsPhone_CallingAndMessaging">Calling & messaging</a></li><li id="shellmenu_140"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/connectivity/ " role="menuitem" ms.title="Connectivity" tabindex="20" data-bi-name="Support_WindowsPhone_Connectivity">Connectivity</a></li><li id="shellmenu_141"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/cortana/ " role="menuitem" ms.title="Cortana" tabindex="20" data-bi-name="Support_WindowsPhone_Cortana">Cortana</a></li><li id="shellmenu_142"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/accessibility-on-my-phone" role="menuitem" ms.title="Settings & personalization" tabindex="20" data-bi-name="Support_WindowsPhone_SettingsAndPersonalization">Settings & personalization</a></li><li id="shellmenu_143"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/email-and-calendar/ " role="menuitem" ms.title="Email & calendar" tabindex="20" data-bi-name="Support_WindowsPhone_EmailAndCalendar">Email & calendar</a></li><li id="shellmenu_144"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/account " role="menuitem" ms.title="Microsoft account" tabindex="20" data-bi-name="Support_WindowsPhone_MicrosoftAccount">Microsoft account</a></li><li id="shellmenu_145"><a href="https://web.archive.org/web/20151208125527/http://www.windowsphone.com/en-us/how-to/wp8/music-and-videos/ " role="menuitem" ms.title="Music & videos" tabindex="20" data-bi-name="Support_WindowsPhone_MusicAndVideos">Music & videos</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; By resource"><dt id="gnavSupportByResource" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="By resource" ms.interactiontype="14" tabindex="20" data-bi-dnt="">By resource<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_146"><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ " role="menuitem" ms.title="Microsoft Store support" tabindex="20" data-bi-name="Support_ByResource_MicrosoftStoreSupport">Microsoft Store support</a></li><li id="shellmenu_147"><a href="https://web.archive.org/web/20151208125527/http://support.microsoft.com/ " role="menuitem" ms.title="Microsoft Support Home" tabindex="20" data-bi-name="Support_ByResource_MicrosoftSupportHome">Microsoft Support Home</a></li><li id="shellmenu_148"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/download/default.aspx " role="menuitem" ms.title="Download Center" tabindex="20" data-bi-name="Support_ByResource_DownloadCenter">Download Center</a></li><li id="shellmenu_149"><a href="https://web.archive.org/web/20151208125527/http://support.microsoft.com/contactus/?ws=support&SegNo=2 " role="menuitem" ms.title="Call or chat with Answer Desk" tabindex="20" data-bi-name="Support_ByResource_CallOrChatWithAnswerDesk">Call or chat with Answer Desk</a></li><li id="shellmenu_150"><a href="https://web.archive.org/web/20151208125527/http://answers.microsoft.com /" role="menuitem" ms.title="Ask the experts" tabindex="20" data-bi-name="Support_ByResource_AskTheExperts">Ask the experts</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Security & updates "><dt id="gnavSupportSecurityAndUpdates" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Security & updates " ms.interactiontype="14" tabindex="20" data-bi-dnt="">Security & updates<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_151"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/security/default.aspx " role="menuitem" ms.title="Security Home" tabindex="20" data-bi-name="Support_SecurityAndUpdates_SecurityHome">Security Home</a></li><li id="shellmenu_152"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-US/windows/products/security-essentials " role="menuitem" ms.title="Microsoft Security Essentials" tabindex="20" data-bi-name="Support_SecurityAndUpdates_MicrosoftSecurityEssentials">Microsoft Security Essentials</a></li><li id="shellmenu_153"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-us/windows/service-packs-download " role="menuitem" ms.title="Windows Update: service packs & fixes" tabindex="20" data-bi-name="Support_SecurityAndUpdates_WindowsUpdateServicePacksAndFxes">Windows Update: service packs & fixes</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Popular topics"><dt id="gnavSupportPopularTopics" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Popular topics" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Popular topics<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li id="shellmenu_154"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/search/results.aspx?q=error%20messages " role="menuitem" ms.title="Error messages" tabindex="20" data-bi-name="Support_PopularTopics_ErrorMessages">Error messages</a></li><li id="shellmenu_155"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-us/windows/install-upgrade-activate-help " role="menuitem" ms.title="Install, upgrade, & activate (Windows)" tabindex="20" data-bi-name="Support_PopularTopics_InstallUpgradeAndActivateWindows">Install, upgrade, & activate (Windows)</a></li><li id="shellmenu_156"><a href="https://web.archive.org/web/20151208125527/http://windows.microsoft.com/en-us/windows/devices-drivers-help " role="menuitem" ms.title="Drivers (sound, printer, USB, more)" tabindex="20" data-bi-name="Support_PopularTopics_DriversSoundPrinterUSBMore">Drivers (sound, printer, USB, more)</a></li><li id="shellmenu_157"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/hardware/en-us/downloads " role="menuitem" ms.title="Microsoft Hardware driver" tabindex="20" data-bi-name="Support_PopularTopics_MicrosoftHardwareDriver">Microsoft Hardware driver</a></li><li id="shellmenu_158"><a href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/download/default.aspx " role="menuitem" ms.title="Download Center" tabindex="20" data-bi-name="Support_PopularTopics_DownloadCenter">Download Center</a></li></ul></dd></dl><dl class="shell-header-dropdown-tab " ms.cmpnm="Support; Sales & orders"><dt id="gnavSupportSalesAndOrders" class="shell-header-dropdown-tab-label"><a href="javascript:void(0)" role="menuitem" ms.title="Sales & orders" ms.interactiontype="14" tabindex="20" data-bi-dnt="">Sales & orders<i class="shell-icon-dropdown facing-right"></i></a></dt><dd class="shell-header-dropdown-tab-content" data-col="0"><ul class="shell-header-dropdown-tab-list"><li 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cat-theme-gray" ms.pgarea="categoryheader"><![endif]--><!--[if (gte IE 9)|!(IE)]><!--><div class="shell-category-header cat-theme-gray" ms.pgarea="categoryheader"><!--<![endif]--><div role="navigation" aria-label="Category level navigation" class="shell-category-nav" ms.cmpgrp="cat nav" data-bi-area="CategoryHeader-Store" data-bi-view="C0"><div class="c-nav-pagination c-nav-pagination-prev"><i class="shell-icon-dropdown facing-left"></i></div><ul class="shell-category-top-level shell-category-brand"><li class="c-logo-item"><a id="shell-cat-header-logo" class="c-logo c-top-nav-link" href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/home?icid=en_US_Store_UH_store_home" title="" ms.title="Store" data-bi-name="Category logo" tabindex="70"><span class="logo-text-label">Store</span></a><a id="shell-cat-header-logo-mobile" class="c-logo-mobile c-top-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Store" ms.interactiontype="14" data-bi-name="Mobile category logo" tabindex="70"><span class="logo-text-label">Store</span><i class="shell-icon-dropdown"></i></a><ul class="c-nav-dropdown-menu" role="menu" data-bi-area="CategoryHeader-Store" data-bi-view="C1"><li class="c-top-nav-item"><a id="shellmenu_176-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Devices" role="menu" ms.interactiontype="14" data-bi-name="Devices" data-bi-slot="1" data-show-cta="True" tabindex="70"><span>Devices<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Devices-C2" ms.cmpnm="Devices" role="menu"><li class="c-nav-item "><a id="shellmenu_177-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Surface/categoryID.69403400?icid=en_US_Store_UH_devices_Surface" ms.title="Surface" role="menuitem" data-bi-name="Devices_Surface" data-bi-slot="1" tabindex="70"><span>Surface</span></a></li><li class="c-nav-item "><a id="shellmenu_178-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-PCs-tablets/categoryID.69404700?icid=en_US_Store_UH_devices_Pctab" ms.title="PCs & tablets" role="menuitem" data-bi-name="Devices_PCsAndTablets" data-bi-slot="2" tabindex="70"><span>PCs & tablets</span></a></li><li class="c-nav-item "><a id="shellmenu_179-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.69405400?icid=en_US_Store_UH_devices_Xbox" ms.title="Xbox" role="menuitem" data-bi-name="Devices_Xbox" data-bi-slot="3" tabindex="70"><span>Xbox</span></a></li><li class="c-nav-item "><a id="shellmenu_180-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-accessories/categoryID.69407900?icid=en_US_Store_UH_devices_Acc" ms.title="Accessories" role="menuitem" data-bi-name="Devices_Accessories" data-bi-slot="4" tabindex="70"><span>Accessories</span></a></li><li class="c-nav-item "><a id="shellmenu_181-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Windows-Phone/categoryID.69406200?icid=en_US_Store_UH_devices_WinPho" ms.title="Windows Phone" role="menuitem" data-bi-name="Devices_WindowsPhone" data-bi-slot="5" tabindex="70"><span>Windows Phone</span></a></li><li class="c-nav-item "><a id="shellmenu_182-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Microsoft-Band/categoryID.69889600?icid=en_US_Store_UH_devices_Msband" ms.title="Microsoft Band" role="menuitem" data-bi-name="Devices_MSBand" data-bi-slot="6" tabindex="70"><span>Microsoft Band</span></a></li><li class="c-nav-item "><a id="shellmenu_183-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Wearables/categoryID.67937000?icid=en_US_Store_UH_devices_Wear" ms.title="Wearables" role="menuitem" data-bi-name="Devices_Wearables" data-bi-slot="7" tabindex="70"><span>Wearables</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_184-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Software" role="menu" ms.interactiontype="14" data-bi-name="Software" data-bi-slot="2" data-show-cta="True" tabindex="70"><span>Software<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Software-C2" ms.cmpnm="Software" role="menu"><li 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href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-additional-software/categoryID.69407400?icid=en_US_Store_UH_software_addlsoft" ms.title="Additional software" role="menuitem" data-bi-name="Software_AdditionalSoftware" data-bi-slot="3" tabindex="70"><span>Additional software</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_188-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Apps" role="menu" ms.interactiontype="14" data-bi-name="Apps" data-bi-slot="3" data-show-cta="True" tabindex="70"><span>Apps<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Apps-C2" ms.cmpnm="Apps" role="menu"><li class="c-nav-item "><a id="shellmenu_189-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps?icid=en_US_Store_UH_apps_All" ms.title="All apps" role="menuitem" data-bi-name="Apps_AllApps" data-bi-slot="1" tabindex="70"><span>All apps</span></a></li><li class="c-nav-item "><a id="shellmenu_190-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows?icid=en_US_Store_UH_apps_Win" ms.title="Windows apps" role="menuitem" data-bi-name="Apps_WindowsApps" data-bi-slot="2" tabindex="70"><span>Windows apps</span></a></li><li class="c-nav-item "><a id="shellmenu_191-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows-phone?icid=en_US_Store_UH_apps_WinPho" ms.title="Windows Phone apps" role="menuitem" data-bi-name="Apps_WindowsPhoneApps" data-bi-slot="3" tabindex="70"><span>Windows Phone apps</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_192-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Games" role="menu" ms.interactiontype="14" data-bi-name="Games" data-bi-slot="4" data-show-cta="True" tabindex="70"><span>Games<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Games-C2" ms.cmpnm="Games" role="menu"><li class="c-nav-item "><a id="shellmenu_193-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-One-games/categoryID.69405600?icid=en_US_Store_UH_games_XBO" ms.title="Xbox One games" role="menuitem" data-bi-name="Games_XboxOneGames" data-bi-slot="1" tabindex="70"><span>Xbox One games</span></a></li><li class="c-nav-item "><a id="shellmenu_194-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-360-games/categoryID.69405800?icid=en_US_Store_UH_games_X360" ms.title="Xbox 360 games" role="menuitem" data-bi-name="Games_Xbox360Games" data-bi-slot="2" tabindex="70"><span>Xbox 360 games</span></a></li><li class="c-nav-item "><a id="shellmenu_195-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/list/PC-games/categoryID.62688000?icid=en_US_Store_UH_games_PC" ms.title="PC games" role="menuitem" data-bi-name="Games_PCGames" data-bi-slot="3" tabindex="70"><span>PC games</span></a></li><li class="c-nav-item "><a id="shellmenu_196-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows?icid=en_US_Store_UH_games_Win" ms.title="Windows games" role="menuitem" data-bi-name="Games_WindowsGames" data-bi-slot="4" tabindex="70"><span>Windows games</span></a></li><li class="c-nav-item "><a id="shellmenu_197-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows-phone?icid=en_US_Store_UH_games_WinPho" ms.title="Windows Phone games" role="menuitem" data-bi-name="Games_WindowsPhoneGames" data-bi-slot="5" tabindex="70"><span>Windows Phone games</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_198-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Entertainment" role="menu" ms.interactiontype="14" data-bi-name="Entertainment" data-bi-slot="5" data-show-cta="True" tabindex="70"><span>Entertainment<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Entertainment-C2" ms.cmpnm="Entertainment" role="menu"><li class="c-nav-item "><a id="shellmenu_199-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/entertainment?icid=en_US_Store_UH_ent_All" ms.title="All entertainment" role="menuitem" data-bi-name="Entertainment_AllEntertainment" data-bi-slot="1" tabindex="70"><span>All entertainment</span></a></li><li class="c-nav-item "><a id="shellmenu_200-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/movies-and-tv?icid=en_US_Store_UH_ent_MovTV" ms.title="Movies & TV" role="menuitem" data-bi-name="Entertainment_MoviesAndTV" data-bi-slot="2" tabindex="70"><span>Movies & TV</span></a></li><li class="c-nav-item "><a id="shellmenu_201-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/music?icid=en_US_Store_UH_ent_Music" ms.title="Music" role="menuitem" data-bi-name="Entertainment_Music" data-bi-slot="3" tabindex="70"><span>Music</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_202-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Business & education" role="menu" ms.interactiontype="14" data-bi-name="BusinessandEducation" data-bi-slot="6" data-show-cta="False" tabindex="70"><span>Business & education<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="BusinessandEducation-C2" ms.cmpnm="Business & education" role="menu"><li class="c-nav-item "><a id="shellmenu_203-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Business/categoryID.69408700?icid=en_US_Store_UH_BusEd_BUS" ms.title="Business Store" role="menuitem" data-bi-name="BusinessandEducation_Business" data-bi-slot="1" tabindex="70"><span>Business Store</span></a></li><li class="c-nav-item "><a id="shellmenu_204-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/edu?icid=en_US_Store_UH_BusEd_EDU" ms.title="Education Store" role="menuitem" data-bi-name="BusinessandEducation_Education" data-bi-slot="2" tabindex="70"><span>Education Store</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_205-mobile" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Sale" role="menu" ms.interactiontype="14" data-bi-name="OnSale" data-bi-slot="7" data-show-cta="True" tabindex="70"><span>Sale<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="OnSale-C2" ms.cmpnm="Sale" role="menu"><li class="c-nav-item "><a id="shellmenu_206-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Sale/categoryID.69403000?icid=en_US_Store_UH_sale_sale" ms.title="Sale" role="menuitem" data-bi-name="Sale_Sale" data-bi-slot="1" tabindex="70"><span>Sale</span></a></li><li class="c-nav-item "><a id="shellmenu_207-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoftstore.com/store/msusa/en_US/cat/12-Days-of-Deals/categoryID.67001200?=en_US_Store_UH_sale_FY16_Holiday_12DD" ms.title="12 Days of Deals" role="menuitem" data-bi-name="Deals_C12DaysofDeals" data-bi-slot="2" tabindex="70"><span>12 Days of Deals</span></a></li><li class="c-nav-item "><a id="shellmenu_208-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Holiday-Gift-Guide/categoryID.67001000?=en_US_Store_UH_sale_FY16_Holiday_GG" ms.title="Holiday Gift Guide" role="menuitem" data-bi-name="Sale_HolidayGiftGuide" data-bi-slot="3" tabindex="70"><span>Holiday Gift Guide</span></a></li><li class="c-nav-item "><a id="shellmenu_209-mobile" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/gift-cards?icid=en_US_Store_UH_sale_gc" ms.title="Gift cards" role="menuitem" data-bi-name="Sale_GiftCards" data-bi-slot="4" tabindex="70"><span>Gift cards</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_210-mobile" class="c-top-nav-link c-nav-link" href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/store/locations/find-a-store?icid=en_US_Store_UH_FAS" ms.title="Find a store" role="menuitem" data-bi-name="FindAStore" data-bi-slot="8" data-show-cta="True" tabindex="70"><span>Find a store</span></a></li></ul></li></ul><ul class="shell-category-top-level shell-category-nav-wrapper" role="menu" data-bi-area="CategoryMenuItems-Store" data-bi-view="C1"><li class="c-top-nav-item"><a id="shellmenu_176" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Devices" role="menu" ms.interactiontype="14" data-bi-name="Devices" data-bi-slot="1" data-show-cta="True" tabindex="70"><span>Devices<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Devices-C2" ms.cmpnm="Devices" role="menu"><li class="c-nav-item "><a id="shellmenu_177" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Surface/categoryID.69403400?icid=en_US_Store_UH_devices_Surface" ms.title="Surface" role="menuitem" data-bi-name="Devices_Surface" data-bi-slot="1" tabindex="70"><span>Surface</span></a></li><li class="c-nav-item "><a id="shellmenu_178" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-PCs-tablets/categoryID.69404700?icid=en_US_Store_UH_devices_Pctab" ms.title="PCs & tablets" role="menuitem" data-bi-name="Devices_PCsAndTablets" data-bi-slot="2" tabindex="70"><span>PCs & tablets</span></a></li><li class="c-nav-item "><a id="shellmenu_179" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.69405400?icid=en_US_Store_UH_devices_Xbox" ms.title="Xbox" role="menuitem" data-bi-name="Devices_Xbox" data-bi-slot="3" tabindex="70"><span>Xbox</span></a></li><li class="c-nav-item "><a id="shellmenu_180" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-accessories/categoryID.69407900?icid=en_US_Store_UH_devices_Acc" ms.title="Accessories" role="menuitem" data-bi-name="Devices_Accessories" data-bi-slot="4" tabindex="70"><span>Accessories</span></a></li><li class="c-nav-item "><a id="shellmenu_181" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Windows-Phone/categoryID.69406200?icid=en_US_Store_UH_devices_WinPho" ms.title="Windows Phone" role="menuitem" data-bi-name="Devices_WindowsPhone" data-bi-slot="5" tabindex="70"><span>Windows Phone</span></a></li><li class="c-nav-item "><a id="shellmenu_182" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Microsoft-Band/categoryID.69889600?icid=en_US_Store_UH_devices_Msband" ms.title="Microsoft Band" role="menuitem" data-bi-name="Devices_MSBand" data-bi-slot="6" tabindex="70"><span>Microsoft Band</span></a></li><li class="c-nav-item "><a id="shellmenu_183" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Wearables/categoryID.67937000?icid=en_US_Store_UH_devices_Wear" ms.title="Wearables" role="menuitem" data-bi-name="Devices_Wearables" data-bi-slot="7" tabindex="70"><span>Wearables</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_184" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Software" role="menu" ms.interactiontype="14" data-bi-name="Software" data-bi-slot="2" data-show-cta="True" tabindex="70"><span>Software<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Software-C2" ms.cmpnm="Software" role="menu"><li class="c-nav-item "><a id="shellmenu_185" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-Office/categoryID.69403900?icid=en_US_Store_UH_software_Office" ms.title="Office" role="menuitem" data-bi-name="Software_Office" data-bi-slot="1" tabindex="70"><span>Office</span></a></li><li class="c-nav-item "><a id="shellmenu_186" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.70036700?=en_US_Store_UH_software_Win" ms.title="Windows" role="menuitem" data-bi-name="Software_Windows" data-bi-slot="2" tabindex="70"><span>Windows</span></a></li><li class="c-nav-item "><a id="shellmenu_187" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/All-additional-software/categoryID.69407400?icid=en_US_Store_UH_software_addlsoft" ms.title="Additional software" role="menuitem" data-bi-name="Software_AdditionalSoftware" data-bi-slot="3" tabindex="70"><span>Additional software</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_188" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Apps" role="menu" ms.interactiontype="14" data-bi-name="Apps" data-bi-slot="3" data-show-cta="True" tabindex="70"><span>Apps<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Apps-C2" ms.cmpnm="Apps" role="menu"><li class="c-nav-item "><a id="shellmenu_189" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps?icid=en_US_Store_UH_apps_All" ms.title="All apps" role="menuitem" data-bi-name="Apps_AllApps" data-bi-slot="1" tabindex="70"><span>All apps</span></a></li><li class="c-nav-item "><a id="shellmenu_190" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows?icid=en_US_Store_UH_apps_Win" ms.title="Windows apps" role="menuitem" data-bi-name="Apps_WindowsApps" data-bi-slot="2" tabindex="70"><span>Windows apps</span></a></li><li class="c-nav-item "><a id="shellmenu_191" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/apps/windows-phone?icid=en_US_Store_UH_apps_WinPho" ms.title="Windows Phone apps" role="menuitem" data-bi-name="Apps_WindowsPhoneApps" data-bi-slot="3" tabindex="70"><span>Windows Phone apps</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_192" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Games" role="menu" ms.interactiontype="14" data-bi-name="Games" data-bi-slot="4" data-show-cta="True" tabindex="70"><span>Games<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Games-C2" ms.cmpnm="Games" role="menu"><li class="c-nav-item "><a id="shellmenu_193" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-One-games/categoryID.69405600?icid=en_US_Store_UH_games_XBO" ms.title="Xbox One games" role="menuitem" data-bi-name="Games_XboxOneGames" data-bi-slot="1" tabindex="70"><span>Xbox One games</span></a></li><li class="c-nav-item "><a id="shellmenu_194" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Xbox-360-games/categoryID.69405800?icid=en_US_Store_UH_games_X360" ms.title="Xbox 360 games" role="menuitem" data-bi-name="Games_Xbox360Games" data-bi-slot="2" tabindex="70"><span>Xbox 360 games</span></a></li><li class="c-nav-item "><a id="shellmenu_195" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/list/PC-games/categoryID.62688000?icid=en_US_Store_UH_games_PC" ms.title="PC games" role="menuitem" data-bi-name="Games_PCGames" data-bi-slot="3" tabindex="70"><span>PC games</span></a></li><li class="c-nav-item "><a id="shellmenu_196" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows?icid=en_US_Store_UH_games_Win" ms.title="Windows games" role="menuitem" data-bi-name="Games_WindowsGames" data-bi-slot="4" tabindex="70"><span>Windows games</span></a></li><li class="c-nav-item "><a id="shellmenu_197" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/games/windows-phone?icid=en_US_Store_UH_games_WinPho" ms.title="Windows Phone games" role="menuitem" data-bi-name="Games_WindowsPhoneGames" data-bi-slot="5" tabindex="70"><span>Windows Phone games</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_198" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Entertainment" role="menu" ms.interactiontype="14" data-bi-name="Entertainment" data-bi-slot="5" data-show-cta="True" tabindex="70"><span>Entertainment<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="Entertainment-C2" ms.cmpnm="Entertainment" role="menu"><li class="c-nav-item "><a id="shellmenu_199" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/entertainment?icid=en_US_Store_UH_ent_All" ms.title="All entertainment" role="menuitem" data-bi-name="Entertainment_AllEntertainment" data-bi-slot="1" tabindex="70"><span>All entertainment</span></a></li><li class="c-nav-item "><a id="shellmenu_200" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/movies-and-tv?icid=en_US_Store_UH_ent_MovTV" ms.title="Movies & TV" role="menuitem" data-bi-name="Entertainment_MoviesAndTV" data-bi-slot="2" tabindex="70"><span>Movies & TV</span></a></li><li class="c-nav-item "><a id="shellmenu_201" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/music?icid=en_US_Store_UH_ent_Music" ms.title="Music" role="menuitem" data-bi-name="Entertainment_Music" data-bi-slot="3" tabindex="70"><span>Music</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_202" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Business & education" role="menu" ms.interactiontype="14" data-bi-name="BusinessandEducation" data-bi-slot="6" data-show-cta="False" tabindex="70"><span>Business & education<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="BusinessandEducation-C2" ms.cmpnm="Business & education" role="menu"><li class="c-nav-item "><a id="shellmenu_203" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Business/categoryID.69408700?icid=en_US_Store_UH_BusEd_BUS" ms.title="Business Store" role="menuitem" data-bi-name="BusinessandEducation_Business" data-bi-slot="1" tabindex="70"><span>Business Store</span></a></li><li class="c-nav-item "><a id="shellmenu_204" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/edu?icid=en_US_Store_UH_BusEd_EDU" ms.title="Education Store" role="menuitem" data-bi-name="BusinessandEducation_Education" data-bi-slot="2" tabindex="70"><span>Education Store</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_205" class="c-top-nav-link c-nav-link c-nav-dropdown" href="javascript:void(0);" ms.title="Sale" role="menu" ms.interactiontype="14" data-bi-name="OnSale" data-bi-slot="7" data-show-cta="True" tabindex="70"><span>Sale<i class="shell-icon-dropdown"></i></span></a><ul class="c-nav-dropdown-menu" data-bi-area="CategoryHeader-Store" data-bi-view="OnSale-C2" ms.cmpnm="Sale" role="menu"><li class="c-nav-item "><a id="shellmenu_206" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Sale/categoryID.69403000?icid=en_US_Store_UH_sale_sale" ms.title="Sale" role="menuitem" data-bi-name="Sale_Sale" data-bi-slot="1" tabindex="70"><span>Sale</span></a></li><li class="c-nav-item "><a id="shellmenu_207" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoftstore.com/store/msusa/en_US/cat/12-Days-of-Deals/categoryID.67001200?=en_US_Store_UH_sale_FY16_Holiday_12DD" ms.title="12 Days of Deals" role="menuitem" data-bi-name="Deals_C12DaysofDeals" data-bi-slot="2" tabindex="70"><span>12 Days of Deals</span></a></li><li class="c-nav-item "><a id="shellmenu_208" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Holiday-Gift-Guide/categoryID.67001000?=en_US_Store_UH_sale_FY16_Holiday_GG" ms.title="Holiday Gift Guide" role="menuitem" data-bi-name="Sale_HolidayGiftGuide" data-bi-slot="3" tabindex="70"><span>Holiday Gift Guide</span></a></li><li class="c-nav-item "><a id="shellmenu_209" class="c-nav-dropdown-item c-nav-link " href="https://web.archive.org/web/20151208125527/https://www.microsoft.com/en-us/store/gift-cards?icid=en_US_Store_UH_sale_gc" ms.title="Gift cards" role="menuitem" data-bi-name="Sale_GiftCards" data-bi-slot="4" tabindex="70"><span>Gift cards</span></a></li></ul></li><li class="c-top-nav-item"><a id="shellmenu_210" class="c-top-nav-link c-nav-link" href="https://web.archive.org/web/20151208125527/http://www.microsoft.com/en-us/store/locations/find-a-store?icid=en_US_Store_UH_FAS" ms.title="Find a store" role="menuitem" data-bi-name="FindAStore" data-bi-slot="8" data-show-cta="True" tabindex="70"><span>Find a store</span></a></li></ul><div class="c-nav-pagination c-nav-pagination-next"><i class="shell-icon-dropdown facing-right"></i></div></div></div><div class="fixed-category-nav-buffer"></div><script type="text/javascript">var shellInitOptions = {lcaDisclaimerEnabled: false,suggestedProductTitle : 'Suggested products'};var meControlInitOptions = {containerId: 'meControl',enabled: true,headerHeight: 48,custom: {chevHtml:'<i class="msame_chev_uhf shell-icon-dropdown"></i>'},mobileBreakpoints: {shortHeader: 1084},extensibleLinks :[{ string: 'Order history', url: 'https://web.archive.org/web/20151208125527/https://www.microsoftstore.com/store/msusa/en_US/DisplayFindYourOrderPage/nextAction.DisplayAccountOrderListPage', 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'https://web.archive.org/web/20151208125527/https://login.live.com/me.srf?wa=wsignin1.0',isSupported: true},aadInfo:{},preferredIdp: 'msa',},signInStr: 'Sign in',signOutStr: 'Sign out'};</script></header> <div id="body"> <div class="grid-container"> <div class="breadcrumbs breadcrumbs-padded" role="navigation"> <a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/home">Home</a> <span>></span> <a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpPage/">Help</a> <span>></span>Sales and support</div> </div> <section> <div class="grid-container"> <div id="content"><!-- Content from Custom Page --><style>#content {padding-bottom: 70px;}.mstResponsive .column-5 .grid-unit {width: 18.4%;}.lt-ie9 .column-3 .colspan-3 {width: 1000px;}.lt-ie9 .column-5 .grid-unit {width: 180px;}.info-box .heading--small,.info-box .heading {font-size: 1.25em;font-family: "wf_SegoeUILight";line-height: 1.5;margin-bottom: .65em;}.info-box li {font-size: 1em;margin-bottom: 1em;}.mstResponsive .column-3 .colspan-3 {width: 100%;margin-left: 0;margin-right: 0;}.returnTop {display: none;}</style><div><h1 class="heading--large">Sales and support</h1><div class="grid-row heading--large"><div class="grid-unit"><img src="//web.archive.org/web/20151208125527im_/http://dri1.img.digitalrivercontent.net/Storefront/Site/msusa/pb/images/HelpPages/ContactUs_IMG.jpg" alt="Sales and support" class=""/></div></div><div class="grid-row column-3 info-box"><div class="grid-unit"><div class="list-of-links"><h4 class="heading--small">Contact us</h4><ul><li><p>Microsoft Store Sales and Customer Support:<br>Call 1-877-696-7786</p></li><li><p><a href="https://web.archive.org/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpTechnicalSupportPage" title="Technical Support" target="_blank">Technical Support</a>:<br>Call 1-877-696-7786</p></li><li><p>Microsoft Direct for Businesses and Large Orders:<br>Call 1-866-425-4709</p></li><li><p>Microsoft products bought elsewhere and online Answer Desk:<br>Call 1-800-642-7676</p></li><li><p>In-store support:<br><a href="https://web.archive.org/web/20151208125527/http://content.microsoftstore.com/store/store-lookup/allstores">Find a retail store near you</a></p></li></ul></div></div><div class="grid-unit "><div class="list-of-links list-of-links-sm "><h3 class="heading">Self-service/access your account</h3><ul><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayAccountOrderListPage/" aria-label="Request a return">Request a return</a></li><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayDownloadHistoryPage/" aria-label="Self-service/Access your account Re-download product">Re-download product</a></li><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayDownloadHistoryPage/" aria-label="Self-service/Access your account Find my product key">Find my product key</a></li><li><a href="https://web.archive.org/web/20151208125527/https://account.live.com/ResetPassword.aspx?mkt=EN-US" aria-label="Self-service/Access your account Reset password">Reset password</a></li><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayEditProfilePage/" aria-label="Self-service/Access your account Update account information">Update account information</a></li><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayAccountOrderListPage/" aria-label="Self-service/Access your account Order history and order status">Order history and order status</a></li></ul></div></div><div class="grid-unit "><div class="list-of-links list-of-links-sm "><h3 class="heading">Help</h3><ul><li><a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpSoftwareDownloadsPage/" aria-label="Help Download instructions">Download instructions</a></li><li><a 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<li role="link"> <a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpPage/" aria-label="Help聽All help topics">All help topics</a> </li> <li role="link"> <a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpFAQPage/" aria-label="Help聽FAQ">FAQ</a> </li> <li role="link"> <a href="/web/20151208125527/http://www.microsoftstore.com/store/msusa/en_US/cat/Office-365-Renewal/categoryID.68289700" aria-label="Help聽FAQ">Office 365 renewal</a> </li> </ul> </div> <div class="list-of-links list-of-links-sm connect desktop-show"> <h3 class="heading">Connect</h3> <ul role="group"> <li role="link"> <a href="https://web.archive.org/web/20151208125527/http://www.facebook.com/MicrosoftStore" target="_blank" aria-label="Connect聽Facebook"> <span class="footer-fb-icon icon-sprite"> <!--facebook-icon--> </span> </a> </li> <li role="link"> <a href="https://web.archive.org/web/20151208125527/http://twitter.com/microsoftstore" target="_blank" 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