CINXE.COM

<!doctype html> <html lang="en-US" class="en-US"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="profile" href="http://gmpg.org/xfn/11"> <link rel="alternate" href="/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' />  <title>NHS Arden & GEM Commissioning Support Unit case study – Microsoft Adoption</title> <link rel="canonical" href="/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="NHS Arden & GEM Commissioning Support Unit case study – Microsoft Adoption" /> <meta property="og:url" content="/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" /> <meta property="og:site_name" content="Microsoft Adoption" /> <meta property="og:image" content="/wp-content/uploads/2020/05/header-team-meeting.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="628" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Aaron Bode" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/","url":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/","name":"NHS Arden & GEM Commissioning Support Unit case study – Microsoft Adoption","isPartOf":{"@id":"/en-us/#website"},"primaryImageOfPage":{"@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/#primaryimage"},"image":{"@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/#primaryimage"},"thumbnailUrl":"/wp-content/uploads/2020/05/header-team-meeting.jpg","datePublished":"2020-03-10T15:33:05+00:00","dateModified":"2020-03-10T15:33:05+00:00","breadcrumb":{"@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/#primaryimage","url":"/wp-content/uploads/2020/05/header-team-meeting.jpg","contentUrl":"/wp-content/uploads/2020/05/header-team-meeting.jpg","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"/"},{"@type":"ListItem","position":2,"name":"NHS Arden & GEM Commissioning Support Unit"}]},{"@type":"WebSite","@id":"/en-us/#website","url":"/en-us/","name":"Microsoft Adoption","description":"","publisher":{"@id":"/en-us/#organization"},"alternateName":"Microsoft","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"/en-us/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"/en-us/#organization","name":"Microsoft Corporation LLC","alternateName":"Microsoft","url":"/en-us/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"/en-us/#/schema/logo/image/","url":"/wp-content/uploads/2022/10/microsoft-logo.png","contentUrl":"/wp-content/uploads/2022/10/microsoft-logo.png","width":1280,"height":273,"caption":"Microsoft Corporation LLC"},"image":{"@id":"/en-us/#/schema/logo/image/"}}]}</script>  <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/adoption-dev.azurewebsites.net\/wp-includes\/js\/wp-emoji-release.min.js"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='svp_block_free-style-css-css' href='/wp-content/plugins/super-video-player-premium/admin/blocks/dist/blocks.style.build.css' type='text/css' media='all' /> <link rel='stylesheet' id='svp_block_pre-style-css-css' href='/wp-content/plugins/super-video-player-premium/premium-files/blocks/dist/blocks.style.build.css' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='bplugins-plyrio-css' href='/wp-content/plugins/super-video-player-premium//public/css/player-style.css' type='text/css' media='all' /> <link rel='stylesheet' id='svp-playlist-style-css' href='/wp-content/plugins/super-video-player-premium/premium-files/playlist.css' type='text/css' media='all' /> <link rel='stylesheet' id='trp-language-switcher-style-css' href='/wp-content/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css' type='text/css' media='all' /> <link rel='stylesheet' id='resource-center-style-css' href='/wp-content/themes/microsoft-adoption/style.css' type='text/css' media='all' /> <script type="text/javascript" src="/wp-content/plugins/super-video-player-premium//public/js/super-video.js" id="bplugins-plyrio-js"></script> <script type="text/javascript" src="/wp-includes/js/jquery/jquery.min.js" id="jquery-core-js"></script> <script type="text/javascript" src="/wp-includes/js/jquery/jquery-migrate.min.js" id="jquery-migrate-js"></script> <script type="text/javascript" src="/wp-content/plugins/super-video-player-premium/premium-files/viddeo-js-plui-min.js" id="svp-playlist-js-js"></script> <script></script><link rel="EditURI" type="application/rsd+xml" title="RSD" href="/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.6.2" /> <link rel='shortlink' href='/en-us/?p=21040' /> <link rel="alternate" hreflang="en-US" href="/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="de-DE" href="/de-de/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="es-ES" href="/es-es/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="fr-FR" href="/fr-fr/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="it-IT" href="/it-it/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="pt-PT" href="/pt-pt/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="ru-RU" href="/ru-ru/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="zh-CN" href="/zh-cn/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="zh-TW" href="/zh-tw/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="ja" href="/ja-jp/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="en-GB" href="/en-gb/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="ko-KR" href="/ko-kr/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="pt-BR" href="/pt-br/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="th" href="/th-th/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="vi" href="/vi-vn/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="en" href="/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="de" href="/de-de/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="es" href="/es-es/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="fr" href="/fr-fr/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="it" href="/it-it/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="pt" href="/pt-pt/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="ru" href="/ru-ru/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="zh" href="/zh-cn/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <link rel="alternate" hreflang="ko" href="/ko-kr/case-studies/nhs-arden-gem-commissioning-support-unit/"/> <meta name="generator" content="Powered by WPBakery Page Builder - drag and drop page builder for WordPress."/> <noscript><style> .wpb_animate_when_almost_visible { opacity: 1; }</style></noscript> <link rel="icon" href="/wp-content/themes/microsoft-adoption/images/microsoft-icon-32x32.png" sizes="32x32" /> <link rel="icon" href="/wp-content/themes/microsoft-adoption/images/microsoft-icon-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon-precomposed" href="/wp-content/themes/microsoft-adoption/images/microsoft-icon-180x180.png" /> <meta name="msapplication-TileImage" content="/wp-content/themes/microsoft-adoption/images/microsoft-icon-270x270.png" /> <link rel='stylesheet' id='jetpack_css-css' href='/wp-content/themes/microsoft-adoption/css/bootstrap.css' type='text/css' media='all' /> <link rel='stylesheet' href='/wp-content/themes/microsoft-adoption/style.css?v=3.2.4' type='text/css' media='all' /> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script> <script src="https://a11y.nicolas-hoffmann.net/tabs/js/jquery-accessible-tabs_1528456890.js"></script> <script src="https://wcpstatic.microsoft.com/mscc/lib/v2/wcp-consent.js"></script> <script> // JavaScript document.addEventListener('DOMContentLoaded', (event) => { // Get all dropdown parent elements const dropdownParents = Array.from(document.querySelectorAll('.nav-item.dropdown')); // Function to close all dropdowns const closeAllDropdowns = () => { dropdownParents.forEach((dropdownParent) => { const dropdownToggle = dropdownParent.querySelector('.dropdown-toggle'); const dropdownMenu = dropdownToggle.nextElementSibling; dropdownMenu.classList.remove('show'); dropdownToggle.setAttribute('aria-expanded', 'false'); }); }; // Add click and keydown event listeners to all dropdown parents dropdownParents.forEach((dropdownParent) => { const dropdownToggle = dropdownParent.querySelector('.dropdown-toggle'); dropdownToggle.addEventListener('click', (event) => { event.stopPropagation(); // Check if current dropdown is already open const dropdownMenu = dropdownToggle.nextElementSibling; const isOpen = dropdownMenu.classList.contains('show'); // Close all dropdowns closeAllDropdowns(); // If it wasn't open, show it if (!isOpen) { dropdownMenu.classList.add('show'); dropdownToggle.setAttribute('aria-expanded', 'true'); } }); dropdownParent.addEventListener('keypress', (event) => { // 'Enter' key to open/close dropdown if (event.key === 'Enter') { event.preventDefault(); event.stopPropagation(); // Check if current dropdown is already open const dropdownMenu = dropdownToggle.nextElementSibling; const isOpen = dropdownMenu.classList.contains('show'); // Close all dropdowns closeAllDropdowns(); // If it wasn't open, show it if (!isOpen) { dropdownMenu.classList.add('show'); dropdownToggle.setAttribute('aria-expanded', 'true'); } } }); }); // Close all dropdowns when clicking anywhere else on the page document.addEventListener('click', closeAllDropdowns); // Add keydown event listener for 'Esc' key to close dropdown document.addEventListener('keydown', (event) => { if (event.key === 'Escape') { closeAllDropdowns(); } }); }); </script> <script type="text/javascript" src="https://js.monitor.azure.com/scripts/c/ms.analytics-web-3.min.js"></script>  <script type="text/javascript"> var appInsights = window.appInsights || function (config) { function i(config) { t[config] = function () { var i = arguments; t.queue.push(function () { t[config].apply(t, i) }) } } var t = { config: config }, u = document, e = window, o = "script", s = "AuthenticatedUserContext", h = "start", c = "stop", l = "Track", a = l + "Event", v = l + "Page", y = u.createElement(o), r, f; y.src = config.url || "https://az416426.vo.msecnd.net/scripts/a/ai.0.js"; u.getElementsByTagName(o)[0].parentNode.appendChild(y); try { t.cookie = u.cookie } catch (p) { } for (t.queue = [], t.version = "1.0", r = ["Event", "Exception", "Metric", "PageView", "Trace", "Dependency"]; r.length;)i("track" + r.pop()); return i("set" + s), i("clear" + s), i(h + a), i(c + a), i(h + v), i(c + v), i("flush"), config.disableExceptionTracking || (r = "onerror", i("_" + r), f = e[r], e[r] = function (config, i, u, e, o) { var s = f && f(config, i, u, e, o); return s !== !0 && t["_" + r](config, i, u, e, o), s }), t }({ instrumentationKey: "ec723e33-74da-4139-af0d-bb21a41460e8", clickAnalytics: true }); window.appInsights = appInsights, appInsights.queue && 0 === appInsights.queue.length && appInsights.trackPageView(); </script> <script type="text/javascript"> (function(c,l,a,r,i,t,y){ c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)}; t=l.createElement(r);t.async=1;t.src="https://www.clarity.ms/tag/"+i; y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y); })(window, document, "clarity", "script", "jtilnjrrix"); </script>  <script type="text/javascript"> document.addEventListener('DOMContentLoaded', function() { var currentPage = window.location.href; var pageTitle = document.title; // Capture the page title var referrer = document.referrer || 'No referrer'; // console.log(`Page loaded. currentPage: ${currentPage}, pageTitle: ${pageTitle}, referrer: ${referrer}`); if (referrer !== 'No referrer') { window.appInsights.trackEvent("pageLoad", { currentPage: currentPage, pageTitle: pageTitle, // Include pageTitle in the event data referrer: referrer }); } else { window.appInsights.trackEvent("pageLoad", { currentPage: currentPage, pageTitle: pageTitle // Include pageTitle in the event data }); } }); </script>  <script type="text/javascript"> window.addEventListener('DOMContentLoaded', function() { document.querySelectorAll('a').forEach(function(a) { a.addEventListener('click', function(e) { var currentPage = window.location.href; var pageTitle = document.title; // Capture the page title var linkUrl = e.target.getAttribute('href'); var linkLabel = e.target.textContent; console.log(`Link clicked. currentPage: ${currentPage}, pageTitle: ${pageTitle}, linkUrl: ${linkUrl}, linkLabel: ${linkLabel}`); window.appInsights.trackEvent("linkClick", { currentPage: currentPage, pageTitle: pageTitle, linkUrl: linkUrl, linkLabel: linkLabel }); }); }); }); </script>  <script type="text/javascript"> window.addEventListener('DOMContentLoaded', function() { // Event listener for when a search is conducted var searchInput = document.querySelector('#searchBox input'); if (searchInput) { searchInput.addEventListener('blur', function(e) { var searchTerm = e.target.value.trim(); if (searchTerm) { console.log(`Search conducted. Search term: ${searchTerm}`); window.appInsights.trackEvent("searchConducted", { searchTerm: searchTerm }); } }); } // 2. Event listener for when a search result is clicked // Using event delegation to handle dynamically added elements document.addEventListener('click', function(e) { var target = e.target; // Check if the clicked element is a link within the specified selectors if (target.matches('#searchBox .dropdownContent a, #searchResults .single-result a')) { var currentPage = window.location.href; var pageTitle = document.title; var linkUrl = target.getAttribute('href'); var linkLabel = target.textContent; console.log(`Search result clicked. currentPage: ${currentPage}, pageTitle: ${pageTitle}, linkUrl: ${linkUrl}, linkLabel: ${linkLabel}`); window.appInsights.trackEvent("searchResultClick", { currentPage: currentPage, pageTitle: pageTitle, linkUrl: linkUrl, linkLabel: linkLabel }); } }); }); </script> </head> <div id="cookie-banner"></div> <a id="SkipToMain" class="skip-to-main" href="#main" tabindex="0">Skip to main content</a>  <header> <div class="pseudo-container"> <a class="ms-logo" itemprop="url" href="https://www.microsoft.com" aria-label="Microsoft" title="Microsoft"> <img itemprop="logo" itemscope="itemscope" alt="Microsoft logo" src="https://assets.onestore.ms/cdnfiles/external/uhf/long/9a49a7e9d8e881327e81b9eb43dabc01de70a9bb/images/microsoft-gray.png" /> </a> <div class="logo-separator"></div> <a class="web-title" href="/" aria-label="Microsoft Adoption" title="Microsoft Adoption" itemprop="url"> <span>Microsoft Adoption</span> </a> <button id="mobile-toggle" class="closed desktop-small-only closed"></button> <div class="nav-menu" role="navigation"> <div class="desktop-small-only mobile-menu hidden"> <ul id="menu-main-navigation" class="main-menu"><li id="menu-item-33586" class="mobile-only menu-item menu-item-type-custom menu-item-object-custom menu-item-33586"><a href="/">Home</a></li> <li id="menu-item-33704" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33704"><a href="#">Roles</a> <ul class="sub-menu"> <li id="menu-item-33748" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33748"><a href="/en-us/roles/business-user/">Business User</a></li> <li id="menu-item-33749" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33749"><a href="/en-us/roles/champion/">Champion</a></li> <li id="menu-item-33750" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33750"><a href="/en-us/roles/developer/">Developer</a></li> <li id="menu-item-33747" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33747"><a href="/en-us/roles/it-professional/">IT Professional</a></li> </ul> </li> <li id="menu-item-33702" class="megamenu no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33702"><a href="#">Products</a> <ul class="sub-menu"> <li id="menu-item-97084" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-97084"><a href="/en-us/agents-in-sharepoint/">Agents in SharePoint</a></li> <li id="menu-item-33744" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33744"><a href="/en-us/microsoft-365/">Microsoft 365</a></li> <li id="menu-item-33756" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33756"><a href="/en-us/adoption-score/">Microsoft Adoption Score</a></li> <li id="menu-item-94164" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-94164"><a href="/en-us/copilot/">Microsoft 365 Copilot</a> <ul class="sub-menu"> <li id="menu-item-96268" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-96268"><a href="/en-us/copilot/gcc/">Microsoft 365 Copilot GCC</a></li> <li id="menu-item-93864" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-93864"><a href="/en-us/copilot-for-sales/">Microsoft 365 Copilot for Sales</a></li> <li id="menu-item-90358" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-90358"><a href="/en-us/copilot-for-service/">Microsoft 365 Copilot for Service</a></li> <li id="menu-item-101016" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-101016"><a href="/en-us/copilot/smb/">Microsoft 365 Copilot for Small and Medium Business</a></li> </ul> </li> <li id="menu-item-94169" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-94169"><a href="/en-us/copilot-enterprise-data-protection/">Microsoft Copilot</a></li> <li id="menu-item-92711" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-92711"><a href="/en-us/copilot-in-dynamics-365-customer-service/">Microsoft Copilot in Dynamics 365 Customer Service</a></li> <li id="menu-item-78212" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-78212"><a href="/en-us/dynamics-365/">Microsoft Dynamics 365</a></li> <li id="menu-item-94174" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-94174"><a href="/en-us/microsoft-graph/">Microsoft Graph</a></li> <li id="menu-item-33746" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33746"><a href="/en-us/microsoft-lists/">Microsoft Lists</a></li> <li id="menu-item-60473" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-60473"><a href="/en-us/microsoft-loop/">Microsoft Loop</a></li> <li id="menu-item-79641" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-79641"><a href="/en-us/microsoft-mesh/">Microsoft Mesh</a></li> <li id="menu-item-90698" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-90698"><a href="/en-us/microsoft-planner/">Microsoft Planner</a></li> <li id="menu-item-33752" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33752"><a href="/en-us/powerplatform/">Microsoft Power Platform</a></li> <li id="menu-item-33751" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33751"><a href="/en-us/microsoft-search/">Microsoft Search</a></li> <li id="menu-item-102580" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-102580"><a href="/en-us/microsoft-security/">Microsoft Security</a> <ul class="sub-menu"> <li id="menu-item-102582" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-102582"><a href="/en-us/microsoft-purview/">Microsoft Purview</a></li> </ul> </li> <li id="menu-item-102581" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-102581"><a href="/en-us/security-copilot/">Microsoft Security Copilot</a></li> <li id="menu-item-60223" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-60223"><a href="/en-us/sharepoint-premium/">Microsoft Syntex</a></li> <li id="menu-item-41429" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-41429"><a href="/en-us/microsoft-teams/">Classic Microsoft Teams</a> <ul class="sub-menu"> <li id="menu-item-98803" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98803"><a href="/en-us/microsoft-teams/new-chat-and-channels-experience/">New chat and channels experience</a></li> </ul> </li> <li id="menu-item-41075" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-41075"><a href="/en-us/new-microsoft-teams/">New Microsoft Teams</a> <ul class="sub-menu"> <li id="menu-item-98804" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98804"><a href="/en-us/microsoft-teams/new-chat-and-channels-experience/">New chat and channels experience</a></li> </ul> </li> <li id="menu-item-67460" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-67460"><a href="/en-us/microsoft-teams-premium/">Microsoft Teams Premium</a></li> <li id="menu-item-44027" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-44027"><a href="/en-us/microsoft-teams/microsoft-teams-phone/">Microsoft Teams Phone</a></li> <li id="menu-item-36309" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-36309"><a href="/en-us/viva/">Microsoft Viva</a></li> <li id="menu-item-33758" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33758"><a href="/en-us/onedrive/">OneDrive</a></li> <li id="menu-item-98899" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98899"><a href="/en-us/new-outlook-for-windows/">New Outlook for Windows</a></li> <li id="menu-item-33760" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33760"><a href="/en-us/outlook-mobile/">Outlook mobile</a></li> <li id="menu-item-33757" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33757"><a href="/en-us/sharepoint/">SharePoint</a></li> <li id="menu-item-60222" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-60222"><a href="/en-us/sharepoint-premium/">SharePoint Premium</a></li> <li id="menu-item-102701" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-102701"><a href="/en-us/dev/windows-365/">Windows 365</a></li> </ul> </li> <li id="menu-item-87555" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-87555"><a href="#">Industry</a> <ul class="sub-menu"> <li id="menu-item-96279" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-96279"><a href="/en-us/copilot/gcc/">Microsoft 365 Copilot GCC</a></li> <li id="menu-item-101015" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-101015"><a href="/en-us/copilot/smb/">Microsoft 365 Copilot for Small and Medium Business</a></li> <li id="menu-item-75781" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-75781"><a href="/en-us/copilot-resources-for-education/">Microsoft Copilot resources for education</a></li> <li id="menu-item-33782" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33782"><a href="/en-us/microsoft-teams/frontline-workers/">Microsoft Teams for Frontline workers</a></li> <li id="menu-item-87557" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-87557"><a href="/en-us/microsoft-teams/smb/">Microsoft Teams for Small and Medium Business</a></li> <li id="menu-item-98900" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-98900"><a href="https://wwps.microsoft.com/">Public Sector Center of Expertise</a></li> </ul> </li> <li id="menu-item-33707" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33707"><a href="#">Solutions</a> <ul class="sub-menu"> <li id="menu-item-98805" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98805"><a href="/en-us/ai-readiness-wizard/">AI Readiness Wizard</a></li> <li id="menu-item-33763" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33763"><a href="/en-us/microsoft-teams/app-templates/champion-management-platform/">Champion Management Platform</a></li> <li id="menu-item-33770" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33770"><a href="/en-us/extensibility-look-book-gallery/">Extensibility Look Book Gallery</a></li> <li id="menu-item-59846" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-59846"><a href="/en-us/microsoft-365-archive/">Microsoft 365 Archive</a></li> <li id="menu-item-59847" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-59847"><a href="/en-us/microsoft-365-backup/">Microsoft 365 Backup</a></li> <li id="menu-item-98901" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-98901"><a href="/en-us/microsoft-365-backup-storage/">Microsoft 365 Backup Storage</a></li> <li id="menu-item-33761" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33761"><a href="/en-us/microsoft-365-learning-pathways/">Microsoft 365 Learning Pathways</a></li> <li id="menu-item-33772" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33772"><a href="/en-us/intelligent-document-processing/">Microsoft Intelligent Document Processing</a></li> <li id="menu-item-33764" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33764"><a href="/en-us/microsoft-teams/app-templates/">Microsoft Teams App Templates</a></li> <li id="menu-item-33762" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33762"><a href="/en-us/new-employee-onboarding-solution-accelerator/">New Employee Onboarding Solution Accelerator</a></li> <li id="menu-item-102771" class="new menu-item menu-item-type-post_type menu-item-object-page menu-item-102771"><a href="/en-us/organizational-messages/">Organizational messages</a></li> <li id="menu-item-33771" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33771"><a href="/en-us/partner-solution-gallery/">Partner Solution Gallery</a></li> <li id="menu-item-33769" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33769"><a href="/en-us/sample-solution-gallery/">Sample Solution Gallery</a></li> <li id="menu-item-59845" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-59845"><a href="/en-us/sharepoint-premium/esignature/">SharePoint eSignature</a></li> <li id="menu-item-98902" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-98902"><a href="https://wwps.microsoft.com/innovation-library">Public Sector Innovation Library</a></li> <li id="menu-item-33706" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33706"><a target="_blank" rel="noopener" href="https://lookbook.microsoft.com/?source=AdoptionMicrosoftCom">SharePoint look book</a></li> </ul> </li> <li id="menu-item-33705" class="no-click megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33705"><a href="#">Resources</a> <ul class="sub-menu"> <li id="menu-item-33767" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33767"><a href="/en-us/accessibility/">Accessibility</a></li> <li id="menu-item-33766" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33766"><a href="/en-us/guides/">Adoption guides</a></li> <li id="menu-item-33708" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33708"><a target="_blank" rel="noopener" href="https://azure.microsoft.com/cloud-adoption-framework/">Azure Adoption Framework</a></li> <li id="menu-item-33778" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33778"><a href="/en-us/case-studies/">Case Studies</a></li> <li id="menu-item-98903" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98903"><a href="/en-us/microsoft-teams/custom-backgrounds-gallery/">Custom backgrounds gallery for Microsoft Teams</a></li> <li id="menu-item-33781" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33781"><a href="/en-us/demos/">Demos</a></li> <li id="menu-item-33777" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33777"><a href="/en-us/amplify-the-employee-experience/">Employee experience</a></li> <li id="menu-item-54926" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54926"><a href="/en-us/fasttrack/">FastTrack for Microsoft 365</a></li> <li id="menu-item-33783" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33783"><a href="/en-us/virtual-event-guidance/">Guidance for virtual events</a></li> <li id="menu-item-80016" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-80016"><a href="/en-us/how-microsoft-does-it/">How Microsoft does IT</a></li> <li id="menu-item-77203" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-77203"><a href="/en-us/leading-in-the-era-of-ai/">Leading in the era of AI</a></li> <li id="menu-item-33784" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33784"><a href="/en-us/meetings-webinars-and-town-halls-in-microsoft-teams/">Meetings, webinars, and town halls in Microsoft Teams</a></li> <li id="menu-item-98907" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98907"><a href="/en-us/microsoft-365-knowledge-management/">Microsoft 365 knowledge management</a></li> <li id="menu-item-33710" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33710"><a target="_blank" rel="noopener" href="https://aka.ms/M365Roadmap">Microsoft 365 Roadmap</a></li> <li id="menu-item-98806" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98806"><a href="/en-us/microsoft-ai-tour-resources/">Microsoft AI Tour resources</a></li> <li id="menu-item-85279" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-85279"><a href="/en-us/copilot-scenario-library/">Microsoft Copilot Scenario Library</a></li> <li id="menu-item-33774" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33774"><a href="/en-us/enabling-modern-collaboration/">Modern Collaboration Architecture (MOCA)</a></li> <li id="menu-item-92448" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-92448"><a href="/en-us/mondays-at-microsoft/">Mondays at Microsoft</a></li> <li id="menu-item-33779" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33779"><a href="/en-us/podcasts-and-shows/">Podcasts & Shows</a></li> <li id="menu-item-33715" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33715"><a target="_blank" rel="noopener" href="https://www.microsoft.com/education/remote-learning">Remote learning in education</a></li> <li id="menu-item-33776" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33776"><a href="/en-us/skype-for-business-to-microsoft-teams-upgrade/">Skype for Business to Microsoft Teams upgrade</a></li> <li id="menu-item-33773" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33773"><a href="/en-us/streamline-end-user-training/">Streamline end user training</a></li> <li id="menu-item-33780" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33780"><a href="/en-us/webinars/">Webinars</a></li> </ul> </li> <li id="menu-item-33709" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33709"><a href="#">Training</a> <ul class="sub-menu"> <li id="menu-item-70882" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-70882"><a target="_blank" rel="noopener" href="https://aka.ms/Learn/AI">AI learning hub</a></li> <li id="menu-item-33775" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33775"><a href="/en-us/service-adoption-specialist/">Become a Service Adoption Specialist</a></li> <li id="menu-item-33717" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33717"><a target="_blank" rel="noopener" href="https://www.youtube.com/channel/UCs2IXBqperxWVe2ozrr3Gdg">Coffee in the Cloud tutorials</a></li> <li id="menu-item-33714" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33714"><a target="_blank" rel="noopener" href="https://docs.microsoft.com/learn/roles/developer">Developer training</a></li> <li id="menu-item-42321" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-42321"><a href="/en-us/user-training/">End user training</a></li> <li id="menu-item-33713" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33713"><a target="_blank" rel="noopener" href="https://docs.microsoft.com/learn/roles/administrator">IT Pro training</a></li> <li id="menu-item-33786" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33786"><a href="/en-us/become-a-champion/">Microsoft 365 Champion Program</a></li> <li id="menu-item-88321" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-88321"><a target="_blank" rel="noopener" href="https://aka.ms/Community/Learning">Microsoft Community Learning</a></li> <li id="menu-item-33716" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33716"><a target="_blank" rel="noopener" href="https://docs.microsoft.com/learn">Microsoft Learn</a></li> <li id="menu-item-98802" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98802"><a href="/en-us/customer-hub/">Modern Work Customer Hub</a></li> <li id="menu-item-33712" class="outbound menu-item menu-item-type-custom menu-item-object-custom menu-item-33712"><a target="_blank" rel="noopener" href="https://support.microsoft.com/office/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e">Office Quick Start guides</a></li> <li id="menu-item-98909" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98909"><a href="/en-us/user-training/">Foundational user training</a></li> </ul> </li> <li id="menu-item-33718" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-33718"><a href="#">Communities</a> <ul class="sub-menu"> <li id="menu-item-36200" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36200"><a href="/microsoft-community">Microsoft Community</a></li> <li id="menu-item-36201" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36201"><a href="/microsoft-community-tenant">Microsoft Community Tenant</a></li> <li id="menu-item-36199" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36199"><a href="/microsoft-global-community-initiative">Microsoft Global Community Initiative</a></li> </ul> </li> <li id="menu-item-38955" class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-38955"><a href="#">What’s new</a> <ul class="sub-menu"> <li id="menu-item-38954" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38954"><a href="/en-us/blog/">Blog</a></li> <li id="menu-item-38953" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38953"><a href="/en-us/release-notes/">Release notes</a></li> </ul> </li> </ul> </div> <div class="desktop-large-only desktop-menu"> <nav class="navbar"> <ul class="navbar-nav mr-auto"> <nav class="navbar"><ul id="menu-main-navigation-1" class="navbar-nav mr-auto"><li class="mobile-only menu-item menu-item-type-custom menu-item-object-custom nav-item"><a title="Home" href="/">Home</a></li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Roles" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33704-toggle">Roles</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Business User" href="/en-us/roles/business-user/">Business User</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Champion" href="/en-us/roles/champion/">Champion</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Developer" href="/en-us/roles/developer/">Developer</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="IT Professional" href="/en-us/roles/it-professional/">IT Professional</a></li> </ul> </li> <li class="megamenu no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Products" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33702-toggle">Products</a> <div class="dropdown-menu megamenu" aria-labelledby="menu-item-33702-toggle"> <div class="col-sm-6 no-padding"><ul class="dropdown-items"> <li class="dropdown-item new menu-item-type-post_type menu-item-object-page"><a title="Agents in SharePoint" href="/en-us/agents-in-sharepoint/" class="dropdown-item">Agents in SharePoint</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365" href="/en-us/microsoft-365/" class="dropdown-item">Microsoft 365</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Adoption Score" href="/en-us/adoption-score/" class="dropdown-item">Microsoft Adoption Score</a></li> <div class="nested-submenu-holder"><li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot" href="/en-us/copilot/" class="dropdown-item">Microsoft 365 Copilot</a> <ul class="dropdown-menu"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot GCC" href="/en-us/copilot/gcc/" class="dropdown-item">Microsoft 365 Copilot GCC</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot for Sales" href="/en-us/copilot-for-sales/" class="dropdown-item">Microsoft 365 Copilot for Sales</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot for Service" href="/en-us/copilot-for-service/" class="dropdown-item">Microsoft 365 Copilot for Service</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot for Small and Medium Business" href="/en-us/copilot/smb/" class="dropdown-item">Microsoft 365 Copilot for Small and Medium Business</a></li> </ul> </li></div> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Copilot" href="/en-us/copilot-enterprise-data-protection/" class="dropdown-item">Microsoft Copilot</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Copilot in Dynamics 365 Customer Service" href="/en-us/copilot-in-dynamics-365-customer-service/" class="dropdown-item">Microsoft Copilot in Dynamics 365 Customer Service</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Dynamics 365" href="/en-us/dynamics-365/" class="dropdown-item">Microsoft Dynamics 365</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Graph" href="/en-us/microsoft-graph/" class="dropdown-item">Microsoft Graph</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Lists" href="/en-us/microsoft-lists/" class="dropdown-item">Microsoft Lists</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Loop" href="/en-us/microsoft-loop/" class="dropdown-item">Microsoft Loop</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Mesh" href="/en-us/microsoft-mesh/" class="dropdown-item">Microsoft Mesh</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Planner" href="/en-us/microsoft-planner/" class="dropdown-item">Microsoft Planner</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Power Platform" href="/en-us/powerplatform/" class="dropdown-item">Microsoft Power Platform</a></li> </ul></div><div class="col-sm-6 no-padding"><ul class="dropdown-items"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Search" href="/en-us/microsoft-search/" class="dropdown-item">Microsoft Search</a></li> <div class="nested-submenu-holder"><li class="dropdown-item new menu-item-type-post_type menu-item-object-page"><a title="Microsoft Security" href="/en-us/microsoft-security/" class="dropdown-item">Microsoft Security</a> <ul class="dropdown-menu"> <li class="dropdown-item new menu-item-type-post_type menu-item-object-page"><a title="Microsoft Purview" href="/en-us/microsoft-purview/" class="dropdown-item">Microsoft Purview</a></li> </ul> </li></div> <li class="dropdown-item new menu-item-type-post_type menu-item-object-page"><a title="Microsoft Security Copilot" href="/en-us/security-copilot/" class="dropdown-item">Microsoft Security Copilot</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Syntex" href="/en-us/sharepoint-premium/" class="dropdown-item">Microsoft Syntex</a></li> <div class="nested-submenu-holder"><li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Classic Microsoft Teams" href="/en-us/microsoft-teams/" class="dropdown-item">Classic Microsoft Teams</a> <ul class="dropdown-menu"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="New chat and channels experience" href="/en-us/microsoft-teams/new-chat-and-channels-experience/" class="dropdown-item">New chat and channels experience</a></li> </ul> </li></div> <div class="nested-submenu-holder"><li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="New Microsoft Teams" href="/en-us/new-microsoft-teams/" class="dropdown-item">New Microsoft Teams</a> <ul class="dropdown-menu"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="New chat and channels experience" href="/en-us/microsoft-teams/new-chat-and-channels-experience/" class="dropdown-item">New chat and channels experience</a></li> </ul> </li></div> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Teams Premium" href="/en-us/microsoft-teams-premium/" class="dropdown-item">Microsoft Teams Premium</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Teams Phone" href="/en-us/microsoft-teams/microsoft-teams-phone/" class="dropdown-item">Microsoft Teams Phone</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Viva" href="/en-us/viva/" class="dropdown-item">Microsoft Viva</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="OneDrive" href="/en-us/onedrive/" class="dropdown-item">OneDrive</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="New Outlook for Windows" href="/en-us/new-outlook-for-windows/" class="dropdown-item">New Outlook for Windows</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Outlook mobile" href="/en-us/outlook-mobile/" class="dropdown-item">Outlook mobile</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="SharePoint" href="/en-us/sharepoint/" class="dropdown-item">SharePoint</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="SharePoint Premium" href="/en-us/sharepoint-premium/" class="dropdown-item">SharePoint Premium</a></li> <li class="dropdown-item new menu-item-type-post_type menu-item-object-page"><a title="Windows 365" href="/en-us/dev/windows-365/" class="dropdown-item">Windows 365</a></li> </ul></div> <div class="col-sm-6 no-padding"><ul class="dropdown-items"> </div> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Industry" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-87555-toggle">Industry</a> <ul class="dropdown-menu"> <li class="new menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot GCC" href="/en-us/copilot/gcc/">Microsoft 365 Copilot GCC</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Copilot for Small and Medium Business" href="/en-us/copilot/smb/">Microsoft 365 Copilot for Small and Medium Business</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Copilot resources for education" href="/en-us/copilot-resources-for-education/">Microsoft Copilot resources for education</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Teams for Frontline workers" href="/en-us/microsoft-teams/frontline-workers/">Microsoft Teams for Frontline workers</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Teams for Small and Medium Business" href="/en-us/microsoft-teams/smb/">Microsoft Teams for Small and Medium Business</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Public Sector Center of Expertise" href="https://wwps.microsoft.com/">Public Sector Center of Expertise</a></li> </ul> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Solutions" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33707-toggle">Solutions</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="AI Readiness Wizard" href="/en-us/ai-readiness-wizard/">AI Readiness Wizard</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Champion Management Platform" href="/en-us/microsoft-teams/app-templates/champion-management-platform/">Champion Management Platform</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Extensibility Look Book Gallery" href="/en-us/extensibility-look-book-gallery/">Extensibility Look Book Gallery</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Archive" href="/en-us/microsoft-365-archive/">Microsoft 365 Archive</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Backup" href="/en-us/microsoft-365-backup/">Microsoft 365 Backup</a></li> <li class="new menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Backup Storage" href="/en-us/microsoft-365-backup-storage/">Microsoft 365 Backup Storage</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Learning Pathways" href="/en-us/microsoft-365-learning-pathways/">Microsoft 365 Learning Pathways</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Intelligent Document Processing" href="/en-us/intelligent-document-processing/">Microsoft Intelligent Document Processing</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Teams App Templates" href="/en-us/microsoft-teams/app-templates/">Microsoft Teams App Templates</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="New Employee Onboarding Solution Accelerator" href="/en-us/new-employee-onboarding-solution-accelerator/">New Employee Onboarding Solution Accelerator</a></li> <li class="new menu-item menu-item-type-post_type menu-item-object-page"><a title="Organizational messages" href="/en-us/organizational-messages/">Organizational messages</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Partner Solution Gallery" href="/en-us/partner-solution-gallery/">Partner Solution Gallery</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Sample Solution Gallery" href="/en-us/sample-solution-gallery/">Sample Solution Gallery</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="SharePoint eSignature" href="/en-us/sharepoint-premium/esignature/">SharePoint eSignature</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Public Sector Innovation Library" href="https://wwps.microsoft.com/innovation-library">Public Sector Innovation Library</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="SharePoint look book" target="_blank" href="https://lookbook.microsoft.com/?source=AdoptionMicrosoftCom">SharePoint look book</a></li> </ul> </li> <li class="no-click megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Resources" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33705-toggle">Resources</a> <div class="dropdown-menu megamenu" aria-labelledby="menu-item-33705-toggle"> <div class="col-sm-6 no-padding"><ul class="dropdown-items"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Accessibility" href="/en-us/accessibility/" class="dropdown-item">Accessibility</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Adoption guides" href="/en-us/guides/" class="dropdown-item">Adoption guides</a></li> <li class="dropdown-item outbound"><a title="Azure Adoption Framework" target="_blank" href="https://azure.microsoft.com/cloud-adoption-framework/" class="dropdown-item">Azure Adoption Framework</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Case Studies" href="/en-us/case-studies/" class="dropdown-item">Case Studies</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Custom backgrounds gallery for Microsoft Teams" href="/en-us/microsoft-teams/custom-backgrounds-gallery/" class="dropdown-item">Custom backgrounds gallery for Microsoft Teams</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Demos" href="/en-us/demos/" class="dropdown-item">Demos</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Employee experience" href="/en-us/amplify-the-employee-experience/" class="dropdown-item">Employee experience</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="FastTrack for Microsoft 365" href="/en-us/fasttrack/" class="dropdown-item">FastTrack for Microsoft 365</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Guidance for virtual events" href="/en-us/virtual-event-guidance/" class="dropdown-item">Guidance for virtual events</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="How Microsoft does IT" href="/en-us/how-microsoft-does-it/" class="dropdown-item">How Microsoft does IT</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Leading in the era of AI" href="/en-us/leading-in-the-era-of-ai/" class="dropdown-item">Leading in the era of AI</a></li> </ul></div><div class="col-sm-6 no-padding"><ul class="dropdown-items"> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Meetings, webinars, and town halls in Microsoft Teams" href="/en-us/meetings-webinars-and-town-halls-in-microsoft-teams/" class="dropdown-item">Meetings, webinars, and town halls in Microsoft Teams</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 knowledge management" href="/en-us/microsoft-365-knowledge-management/" class="dropdown-item">Microsoft 365 knowledge management</a></li> <li class="dropdown-item outbound"><a title="Microsoft 365 Roadmap" target="_blank" href="https://aka.ms/M365Roadmap" class="dropdown-item">Microsoft 365 Roadmap</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft AI Tour resources" href="/en-us/microsoft-ai-tour-resources/" class="dropdown-item">Microsoft AI Tour resources</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft Copilot Scenario Library" href="/en-us/copilot-scenario-library/" class="dropdown-item">Microsoft Copilot Scenario Library</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Modern Collaboration Architecture (MOCA)" href="/en-us/enabling-modern-collaboration/" class="dropdown-item">Modern Collaboration Architecture (MOCA)</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Mondays at Microsoft" href="/en-us/mondays-at-microsoft/" class="dropdown-item">Mondays at Microsoft</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Podcasts & Shows" href="/en-us/podcasts-and-shows/" class="dropdown-item">Podcasts & Shows</a></li> <li class="dropdown-item outbound"><a title="Remote learning in education" target="_blank" href="https://www.microsoft.com/education/remote-learning" class="dropdown-item">Remote learning in education</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Skype for Business to Microsoft Teams upgrade" href="/en-us/skype-for-business-to-microsoft-teams-upgrade/" class="dropdown-item">Skype for Business to Microsoft Teams upgrade</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Streamline end user training" href="/en-us/streamline-end-user-training/" class="dropdown-item">Streamline end user training</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Webinars" href="/en-us/webinars/" class="dropdown-item">Webinars</a></li> </ul></div> <div class="col-sm-6 no-padding"><ul class="dropdown-items"> </div> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Training" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33709-toggle">Training</a> <ul class="dropdown-menu"> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="AI learning hub" target="_blank" href="https://aka.ms/Learn/AI">AI learning hub</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Become a Service Adoption Specialist" href="/en-us/service-adoption-specialist/">Become a Service Adoption Specialist</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Coffee in the Cloud tutorials" target="_blank" href="https://www.youtube.com/channel/UCs2IXBqperxWVe2ozrr3Gdg">Coffee in the Cloud tutorials</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Developer training" target="_blank" href="https://docs.microsoft.com/learn/roles/developer">Developer training</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="End user training" href="/en-us/user-training/">End user training</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="IT Pro training" target="_blank" href="https://docs.microsoft.com/learn/roles/administrator">IT Pro training</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Champion Program" href="/en-us/become-a-champion/">Microsoft 365 Champion Program</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community Learning" target="_blank" href="https://aka.ms/Community/Learning">Microsoft Community Learning</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Learn" target="_blank" href="https://docs.microsoft.com/learn">Microsoft Learn</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Modern Work Customer Hub" href="/en-us/customer-hub/">Modern Work Customer Hub</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Office Quick Start guides" target="_blank" href="https://support.microsoft.com/office/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e">Office Quick Start guides</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Foundational user training" href="/en-us/user-training/">Foundational user training</a></li> </ul> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Communities" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33718-toggle">Communities</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community" href="/microsoft-community">Microsoft Community</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community Tenant" href="/microsoft-community-tenant">Microsoft Community Tenant</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Global Community Initiative" href="/microsoft-global-community-initiative">Microsoft Global Community Initiative</a></li> </ul> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="What's new" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-38955-toggle">What’s new</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Blog" href="/en-us/blog/">Blog</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Release notes" href="/en-us/release-notes/">Release notes</a></li> </ul> </li> </ul></nav> </ul> </nav> </div> </div> </div> </header> <div class="clearfix"></div> <body class="case_studies-template-default single single-case_studies postid-21040 translatepress-en_US wpb-js-composer js-comp-ver-7.5 vc_responsive"> <div id="content" class="site-content"> <style> </style> <main id="main" class="single-case_studies page-sidebar" role="main"> <div class="half-header"> <div class="half-content"> <div class="content-inner"> <p id="breadcrumbs"><span><span><a href="/">Home</a> <span class="breadcrumb-separator">/</span> <span><a href="/case-studies">Case Studies</a> <span class="breadcrumb-separator">/</span> <span class="breadcrumb_last" aria-current="page">NHS Arden & GEM Commissioning Support Unit</span></span></span></span></p> <h1>Quest helps NHS Arden & GEM migrate seamlessy to Office 365</h1> <p class="published-date"> Published on March 10, 2020 </p> </div> </div> <div class="half-image" style="background:url(/wp-content/uploads/2020/05/header-team-meeting.jpg);"></div> </div> <div class="page-content sec-padding"> <div class="container"> <div class="col-md-4 sidebar" role="complementary"> <div class="sidebar-widgets"> <div class="content-card customer"> <div class="details"> <img src="/wp-content/uploads/2020/01/arden-gem_logo-color.png" alt="NHS Arden & GEM Commissioning Support Unit logo"> <span class="label">Customer</span> <h3 class="no-margin">NHS Arden & GEM Commissioning Support Unit</h3> </div> </div> <div class="content-card partner"> <div class="details"> <span class="label">Partner</span> <h3>Quest</h3> <p>Quest moves, manages, and secures content that lives within and around Microsoft SharePoint, Active Directory, and Office 365. They ensure that your business has the freedom to collaborate without the risk of information loss, no matter what platform, on-premises or in the cloud. </p> <a href="https://quest.com" class="btn btn-text" target="_blank" title="Learn more about Quest">Learn more</a> </div> </div> </div> </div> <div class="main-details col-sm-8"> <div class="details-inner"> <h2>Summary</h2> <p>NHS (National Health Service) Arden and GEM (AGEM) Commissioning Support Unit (CSU) provides a range of services to NHS England (NHSE) and is one of the largest CSUs in the country. They act as a valued and trusted partner for commissioners, local authorities, and providers to tackle the challenges they face in building integrated, high‐quality, and cost‐effective services that lead to better health outcomes for all.</p> <p>AGEM’s small IT team had limited resources to migrate from SharePoint 2010 to Office 365 to help meet their cloud-first goal for themselves and their customers, including 60 clinical commissioning groups (CCGs), NHSE, provider trusts, and local authorities.</p> <p>They looked to Quest and Metalogix to help them with the migration from a disparate legacy position to one integrated, intelligent solution based on Office 365.</p> <h2>Challenge</h2> <p>With a three-person IT team, AGEM is responsible for managing 1,500 users across a wide geography. As part of their scope, they look for economies of scale across the board.</p> <p>In 2013, AGEM outlined a for themselves and their customers ahead of <a href="https://www.gov.uk/guidance/government-cloud-first-policy">the UK Government’s cloud-first policy</a>. They began their journey facing an , which resulted in both duplication and wasted effort. They knew they had no time to waste if they wanted to reduce the number of system silos and improve the team’s ability to support end users.</p> <p>The IT team wanted to migrate SharePoint 2007 and SharePoint 2010 to to take advantage of its flexibility and scalability. They chose Office 365 as the platform because the suite of tools offers them a “Swiss Army knife.” It provides a scalable, flexible, and robust solution with features and functionality that are continually developed. In addition, AGEM liked that a user has a familiar experience flows across tools – aiding in end-user adoption.</p> <p>With their team’s limited resources, they manually began the process of moving from a disparate legacy position to one integrated, intelligent solution. However, this process presented a significant risk of human error as the team members manually moved content between systems. It also consumed most of the team’s daily workload and kept the team from focusing on their other core duties.</p> <p>One of the first tasks for AGEM was finding a solution that could remove the manual processes and also prove that they could accurately and seamlessly migrate their local legacy SharePoint farm, including financial management accounts. It was important that they would be able to show, through any future audit, that the information wasn’t altered in any way and was secure.</p> <p>“Prior to our engagement with Metalogix [part of Quest], we were stuck in manual processes and dealing with the shortfalls of the out-of‐the‐box option to perform the work,” said Chris Reynolds, Head of Innovation and Product Development. “This meant, we were not able to granularly restore a document or library easily and with the confidence it would be done correctly.”</p> <h2>Strategy</h2> <p>“When we started looking at Metalogix, we were blown away at how seamlessly we could make the migration happen,” said Reynolds. Metalogix actively engaged with AGEM and spent the time listening to what they were trying to achieve and how they wanted to get there. Metalogix took that knowledge and then presented their solution, Essentials for Office 365, and showed AGEM a roadmap to success.</p> <p>“Metalogix showed us how they could help us get to our goal instead of just trying to sell us licenses and not giving us a plan like some of their competitors,” acknowledged Reynolds. “And then, it changed our whole approach.”</p> <p>AGEM started moving small amounts of data at first to ensure that they were complying with all of NHS when moving sensitive financial content from on‐premises data to the cloud. They were thrilled that they could maintain version control, and that they were able to see the content on premises and in the cloud. That made them comfortable knowing they were ready at any time for any type of audit.</p> <p>Additionally, AGEM was able to leverage the automation of the tool, giving them the tactical ability to focus on other parts of the business. With Metalogix, they were able to get so much more accomplished and lowered their stress levels because they no longer faced manual processes or had to worry about human error.</p> <p>Metalogix also provided AGEM with training and support through Metalogix Academy to help them get up and running more quickly. For example, they had special characters that they used including a padlock symbol that didn’t display correctly in the Metalogix interface. The support team fixed this in the next weekly update.</p> <p>“We were able to see a return on our investment right away by cutting down significantly on the man hours needed for the migration and we no longer worry about the risks involved with user mistakes,” said Reynolds.</p> <p>Now that AGEM is using Office 365, they are proactively using SharePoint and are building out the services they use. The adoption of Microsoft Teams is integrating the user experience across the tool suite and has created a step change in their method of working. It allows them to effectively work as multi-disciplinary teams with customers and their supply chain, reducing delays and improving the service delivered.</p> <p>They also use dedicated Power BI nodes to provide data driven insights integrating multiple desperate data sources. This work has covered patient pathways, workforce, finance and incident management. It has helped AGEM make the unknowns known and surface critical key information.</p> <p>Furthermore, with Microsoft Forms and Power Automate, they are using decision trees and alerts to empower their end users with information they need at the right time.</p> <p>“We want everyone to look at us for best practices. With the continued support and help of Metalogix, we know we will be able to wrap all of this up into a service to help our customers and other business units of NHS,” said Reynolds.</p> <div class="pull-quote"><p>By using the Microsoft 365 suite of tools, AGEM is able to effectively collaborate and deliver services across a dispersed geography.</p> <p><strong>Chris Reynolds (Head of Innovation and Product Development , NHS Arden & GEM Commissioning Support Unit)</strong></div> <h2>Results</h2> <p>“If I didn’t have Metalogix, I would not be able to do what I have been able to do. The financial data we moved would still be sitting on a server that was barely working. If I would have had to move that amount of data with the number of folders and substructures, two of us would have work for a month.”</p> <p>“The right tool pays for itself in weeks. You don’t need people to sit and turn the handle to make sure it is working. Metalogix has an incredible flexibility to evolve with ever-changing space and we know that Metalogix can deliver time and time again and we can always see the audit. We have trust and faith,” said Reynolds.</p> <p>As they continue their journey to the cloud, AGEM is looking to the future and is investing in a customer-facing Office 365 team to deploy solutions for customers so they can get up and working quickly.</p> <p>They want to leverage their experience with Metalogix and wrap it up as a service for their customers. They can now rationalize data, find the rubbish, which they are , and move over only what is needed. The AGEM Office 365 team has become more agile and able to respond to the things in a more efficient and effective way allowing them to focus on their core role.</p> <p>“We are now looking at many other ways we can utilize Metalogix solutions. We are spreading the word and want other people to get the same return on investment that we have,” said Reynolds. “I really believe in Essentials for Office 365. It worked well and is still working well.”</p> <p>By using the Microsoft 365 suite of tools, AGEM is able to effectively collaborate and deliver services across a dispersed geography.</p> <p>Using Teams technical specialists can be leveraged when they are needed at the point of best return.</p> <a href="https://www.quest.com/casestudy/nhs-arden-gem-migrate-sharepoint-to-o365-seamlessly-8139481/" class="btn full-link" target="_blank" title="Read full case study">Read full case study</a> </div> </div> </div> </div> <div class="share-page"> <div class="container"> <h3> Share this page </h3> <ul class="single-social-icons"> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on Microsoft Teams" aria-label="Share on Microsoft Teams" target="_blank" class="teams-share" href="https://teams.microsoft.com/share?href=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/&referrer=adoption.microsoft.com" target="blank"><span class="share-icon"></span><span class="share-label">Share on Microsoft Teams</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on Facebook" aria-label="Share on Facebook" target="_blank" class="facebook-share" href="https://www.facebook.com/sharer.php?u=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" target="blank"> <span class="share-icon"><i class="fa fa-facebook"></i></span><span class="share-label">Share on Facebook</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on X" aria-label="Share on X" target="_blank" class="twitter-share" href="https://x.com/intent/tweet?&url=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" target="_blank"> <span class="share-icon"><img src="/wp-content/uploads/2024/02/icon-twitterx.svg" alt="X icon"><span class="share-label">Share on X</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on LinkedIn" aria-label="Share on LinkedIn" target="_blank" class="linkedin-share" href="https://www.linkedin.com/shareArticle?mini=true&url=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/"> <span class="share-icon"><i class="fa fa-linkedin"></i></span><span class="share-label">Share on LinkedIn</span></a> </li> </ul> </div> </div> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script> <footer> <div class="pseudo-container"> <div class="top-footer"> <div class="footer-navigation desktop-only"> <div class="column"> <div class="heading">What's new</div> <ul id="menu-footer1" class="menu"><li id="menu-item-33644" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33644"><a href="https://www.microsoft.com/d/surface-laptop-go-2/8PGLPV76MJHN">Surface Laptop Go 2</a></li> <li id="menu-item-33527" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33527"><a href="https://www.microsoft.com/d/surface-pro-8/8QWCRTQ8V8XG">Surface Pro 8</a></li> <li id="menu-item-33645" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33645"><a href="https://www.microsoft.com/d/surface-laptop-studio/8SRDF62SWKPF">Surface Laptop Studio</a></li> <li id="menu-item-33528" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33528"><a href="https://www.microsoft.com/d/surface-pro-x/8XTMB6C575MD">Surface Pro X</a></li> <li id="menu-item-33646" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33646"><a href="https://www.microsoft.com/d/surface-go-3/904H27D0CBWN">Surface Go 3</a></li> <li id="menu-item-33529" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33529"><a href="https://www.microsoft.com/d/surface-duo-2/9408KGXP4XJL">Surface Duo 2</a></li> <li id="menu-item-33647" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33647"><a href="https://www.microsoft.com/d/surface-pro-7-plus-and-type-cover-bundle/8NTR2B19VR2J">Surface Pro 7+</a></li> <li id="menu-item-33530" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33530"><a href="https://www.microsoft.com/windows/windows-11-apps">Windows 11 apps</a></li> </ul> </div> <div class="column"> <div class="heading">Microsoft Store</div> <ul id="menu-footer2" class="menu"><li id="menu-item-33540" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33540"><a href="https://account.microsoft.com/">Account profile</a></li> <li id="menu-item-33541" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33541"><a href="https://www.microsoft.com/download">Download Center</a></li> <li id="menu-item-33542" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33542"><a href="https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409">Microsoft Store support</a></li> <li id="menu-item-33543" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33543"><a href="https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409">Returns</a></li> <li id="menu-item-33544" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33544"><a href="https://account.microsoft.com/orders">Order tracking</a></li> <li id="menu-item-33545" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33545"><a href="https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS">Store locations</a></li> <li id="menu-item-33662" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33662"><a href="https://www.microsoft.com/store/workshops-training-and-events?icid=vl_uf_932020">Virtual workshops and training</a></li> <li id="menu-item-33546" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33546"><a href="https://www.microsoft.com/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020">Microsoft Store Promise</a></li> <li id="menu-item-33663" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33663"><a href="https://www.microsoft.com/store/b/payment-financing-options?icid=footer_financing_vcc">Flexible Payments</a></li> </ul> </div> <div class="column"> <div class="heading">Education</div> <ul id="menu-footer3" class="menu"><li id="menu-item-33664" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33664"><a href="https://www.microsoft.com/education">Microsoft in education</a></li> <li id="menu-item-33548" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33548"><a href="https://www.microsoft.com/education/devices/overview">Devices for education</a></li> <li id="menu-item-33665" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33665"><a href="https://www.microsoft.com/education/products/teams">Microsoft Teams for Education</a></li> <li id="menu-item-33549" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33549"><a href="https://www.microsoft.com/education/buy-license/microsoft365">Microsoft 365 Education</a></li> <li id="menu-item-33666" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33666"><a href="https://www.microsoft.com/store/b/business-consultation?tab=educationconsultation&icid=CNavfooter_educationconsultation">Education consultation appointment</a></li> <li id="menu-item-33550" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33550"><a href="https://education.microsoft.com/">Educator training and development</a></li> <li id="menu-item-33667" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33667"><a href="https://www.microsoft.com/store/b/education?icid=CNavfooter_Studentsandeducation">Deals for students and parents</a></li> <li id="menu-item-33551" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33551"><a href="https://azure.microsoft.com/free/students/">Azure for students</a></li> </ul> </div> <div class="column"> <div class="heading">Business</div> <ul id="menu-footer4" class="menu"><li id="menu-item-33552" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33552"><a href="https://www.microsoft.com/microsoft-cloud">Microsoft Cloud</a></li> <li id="menu-item-33669" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33669"><a href="https://www.microsoft.com/security">Microsoft Security</a></li> <li id="menu-item-33553" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33553"><a href="https://dynamics.microsoft.com/">Dynamics 365</a></li> <li id="menu-item-33670" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33670"><a href="https://www.microsoft.com/microsoft-365/business/">Microsoft 365</a></li> <li id="menu-item-33554" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33554"><a href="https://powerplatform.microsoft.com">Microsoft Power Platform</a></li> <li id="menu-item-33671" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33671"><a href="https://www.microsoft.com/microsoft-teams/group-chat-software">Microsoft Teams</a></li> <li id="menu-item-33555" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33555"><a href="https://www.microsoft.com/industry">Microsoft Industry</a></li> <li id="menu-item-33672" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33672"><a href="https://www.microsoft.com/store/b/business?icid=CNavBusinessStore">Small Business</a></li> </ul> </div> <div class="column"> <div class="heading">Developer & IT</div> <ul id="menu-footer5" class="menu"><li id="menu-item-33563" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33563"><a href="https://azure.microsoft.com">Azure</a></li> <li id="menu-item-33680" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33680"><a href="https://developer.microsoft.com">Developer Center</a></li> <li id="menu-item-33564" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33564"><a href="https://learn.microsoft.com/docs/">Documentation</a></li> <li id="menu-item-33681" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33681"><a href="https://learn.microsoft.com">Microsoft Learn</a></li> <li id="menu-item-33565" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33565"><a href="https://techcommunity.microsoft.com">Microsoft Tech Community</a></li> <li id="menu-item-33682" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33682"><a href="https://azuremarketplace.microsoft.com">Azure Marketplace</a></li> <li id="menu-item-33566" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33566"><a href="https://appsource.microsoft.com">AppSource</a></li> <li id="menu-item-33683" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33683"><a href="https://visualstudio.microsoft.com">Visual Studio</a></li> </ul> </div> <div class="column"> <div class="heading">Company</div> <ul id="menu-footer6" class="menu"><li id="menu-item-33571" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33571"><a href="https://careers.microsoft.com/">Careers</a></li> <li id="menu-item-33689" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33689"><a href="https://www.microsoft.com/about">About Microsoft</a></li> <li id="menu-item-33573" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33573"><a href="https://news.microsoft.com">Company News</a></li> <li id="menu-item-33691" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33691"><a href="https://privacy.microsoft.com/">Privacy at Microsoft</a></li> <li id="menu-item-33575" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33575"><a href="https://www.microsoft.com/investor/default.aspx">Investors</a></li> <li id="menu-item-33576" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33576"><a href="https://www.microsoft.com/diversity">Diversity and inclusion</a></li> <li id="menu-item-33694" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33694"><a href="https://www.microsoft.com/accessibility">Accessibility</a></li> <li id="menu-item-33578" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33578"><a href="https://www.microsoft.com/security/default.aspx">Security</a></li> </ul> </div> </div> <div class="footer-navigation mobile-only"> <ul id="accordion"> <h3 class="accordion-header">What's new</h3> <div> <ul id="menu-footer1-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33644"><a href="https://www.microsoft.com/d/surface-laptop-go-2/8PGLPV76MJHN">Surface Laptop Go 2</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33527"><a href="https://www.microsoft.com/d/surface-pro-8/8QWCRTQ8V8XG">Surface Pro 8</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33645"><a href="https://www.microsoft.com/d/surface-laptop-studio/8SRDF62SWKPF">Surface Laptop Studio</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33528"><a href="https://www.microsoft.com/d/surface-pro-x/8XTMB6C575MD">Surface Pro X</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33646"><a href="https://www.microsoft.com/d/surface-go-3/904H27D0CBWN">Surface Go 3</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33529"><a href="https://www.microsoft.com/d/surface-duo-2/9408KGXP4XJL">Surface Duo 2</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33647"><a href="https://www.microsoft.com/d/surface-pro-7-plus-and-type-cover-bundle/8NTR2B19VR2J">Surface Pro 7+</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33530"><a href="https://www.microsoft.com/windows/windows-11-apps">Windows 11 apps</a></li> </ul> </div> <h3 class="accordion-header">Microsoft Store</h3> <div> <ul id="menu-footer2-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33540"><a href="https://account.microsoft.com/">Account profile</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33541"><a href="https://www.microsoft.com/download">Download Center</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33542"><a href="https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409">Microsoft Store support</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33543"><a href="https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409">Returns</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33544"><a href="https://account.microsoft.com/orders">Order tracking</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33545"><a href="https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS">Store locations</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33662"><a href="https://www.microsoft.com/store/workshops-training-and-events?icid=vl_uf_932020">Virtual workshops and training</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33546"><a href="https://www.microsoft.com/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020">Microsoft Store Promise</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33663"><a href="https://www.microsoft.com/store/b/payment-financing-options?icid=footer_financing_vcc">Flexible Payments</a></li> </ul> </div> <h3 class="accordion-header">Education</h3> <div> <ul id="menu-footer3-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33664"><a href="https://www.microsoft.com/education">Microsoft in education</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33548"><a href="https://www.microsoft.com/education/devices/overview">Devices for education</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33665"><a href="https://www.microsoft.com/education/products/teams">Microsoft Teams for Education</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33549"><a href="https://www.microsoft.com/education/buy-license/microsoft365">Microsoft 365 Education</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33666"><a href="https://www.microsoft.com/store/b/business-consultation?tab=educationconsultation&icid=CNavfooter_educationconsultation">Education consultation appointment</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33550"><a href="https://education.microsoft.com/">Educator training and development</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33667"><a href="https://www.microsoft.com/store/b/education?icid=CNavfooter_Studentsandeducation">Deals for students and parents</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33551"><a href="https://azure.microsoft.com/free/students/">Azure for students</a></li> </ul> </div> <h3 class="accordion-header">Business</h3> <div> <ul id="menu-footer4-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33552"><a href="https://www.microsoft.com/microsoft-cloud">Microsoft Cloud</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33669"><a href="https://www.microsoft.com/security">Microsoft Security</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33553"><a href="https://dynamics.microsoft.com/">Dynamics 365</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33670"><a href="https://www.microsoft.com/microsoft-365/business/">Microsoft 365</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33554"><a href="https://powerplatform.microsoft.com">Microsoft Power Platform</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33671"><a href="https://www.microsoft.com/microsoft-teams/group-chat-software">Microsoft Teams</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33555"><a href="https://www.microsoft.com/industry">Microsoft Industry</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33672"><a href="https://www.microsoft.com/store/b/business?icid=CNavBusinessStore">Small Business</a></li> </ul> </div><h3 class="accordion-header">Developer & IT</h3> <div> <ul id="menu-footer5-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33563"><a href="https://azure.microsoft.com">Azure</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33680"><a href="https://developer.microsoft.com">Developer Center</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33564"><a href="https://learn.microsoft.com/docs/">Documentation</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33681"><a href="https://learn.microsoft.com">Microsoft Learn</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33565"><a href="https://techcommunity.microsoft.com">Microsoft Tech Community</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33682"><a href="https://azuremarketplace.microsoft.com">Azure Marketplace</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33566"><a href="https://appsource.microsoft.com">AppSource</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33683"><a href="https://visualstudio.microsoft.com">Visual Studio</a></li> </ul> </div> <h3 class="accordion-header">Company</h3> <div> <ul id="menu-footer6-1" class="menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33571"><a href="https://careers.microsoft.com/">Careers</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33689"><a href="https://www.microsoft.com/about">About Microsoft</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33573"><a href="https://news.microsoft.com">Company News</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33691"><a href="https://privacy.microsoft.com/">Privacy at Microsoft</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33575"><a href="https://www.microsoft.com/investor/default.aspx">Investors</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33576"><a href="https://www.microsoft.com/diversity">Diversity and inclusion</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33694"><a href="https://www.microsoft.com/accessibility">Accessibility</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33578"><a href="https://www.microsoft.com/security/default.aspx">Security</a></li> </ul> </div> </ul> </div> </div> <div class="bottom-footer"> </div> <div class="lang-switcher col-sm-2"> <a href="/en-us/locale?target=/case-studies/nhs-arden-gem-commissioning-support-unit/" aria-label="Content language selector, currently selected English (United States)"><span class="link-text">English (United States)</span> </a> </div> <div class="bottom-menu col-sm-10"> <ul id="menu-bottom-menu" class="menu"><li id="menu-item-33755" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-33755"><a href="/en-us/sitemap/">Sitemap</a></li> <li id="menu-item-38956" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38956"><a href="/en-us/release-notes/">Release notes</a></li> <li id="menu-item-33696" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33696"><a href="https://support.microsoft.com/contactus">Contact us</a></li> <li id="menu-item-33698" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33698"><a href="http://go.microsoft.com/fwlink/?LinkId=248681">Privacy and cookies</a></li> <li id="menu-item-33582" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33582"><a href="http://go.microsoft.com/fwlink/?LinkID=530144">Terms of use</a></li> <li id="menu-item-70438" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-70438"><a target="_blank" rel="noopener" href="https://go.microsoft.com/fwlink/?linkid=2259814">Consumer Health Privacy</a></li> <li id="menu-item-33583" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33583"><a href="https://www.microsoft.com/trademarks">Trademarks</a></li> <li id="menu-item-33584" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-33584"><a href="https://choice.microsoft.com/">About our ads</a></li> <li id="menu-item-70622" class="hide menu-item menu-item-type-custom menu-item-object-custom menu-item-70622"><a href="/release-notes.xml">RSS feed</a></li> </ul><span class="copyright">© Microsoft 2024</span> </div> </div> </footer> </div> <div id="title-translation" class="hide">NHS Arden & GEM Commissioning Support Unit case study</div> <div class="share-widget desktop-only"> <ul class="single-social-icons"> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on Microsoft Teams" aria-label="Share on Microsoft Teams" target="_blank" class="teams-share" href="https://teams.microsoft.com/share?href=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/&referrer=adoption.microsoft.com" target="blank"><span class="share-icon"></span><span class="share-label">Share on Microsoft Teams</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on Facebook" aria-label="Share on Facebook" target="_blank" class="facebook-share" href="https://www.facebook.com/sharer.php?u=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" target="blank"> <span class="share-icon"><i class="fa fa-facebook"></i></span><span class="share-label">Share on Facebook</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on X" aria-label="Share on X" target="_blank" class="twitter-share" href="https://x.com/intent/tweet?&url=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/" target="_blank"> <span class="share-icon"><img src="/wp-content/uploads/2024/02/icon-twitterx.svg" alt="X icon"><span class="share-label">Share on X</span></a> </li> <li> <a data-toggle="tooltip" role="link" data-placement="top" title="Share on LinkedIn" aria-label="Share on LinkedIn" target="_blank" class="linkedin-share" href="https://www.linkedin.com/shareArticle?mini=true&url=https://adoption.microsoft.com/en-us/case-studies/nhs-arden-gem-commissioning-support-unit/"> <span class="share-icon"><i class="fa fa-linkedin"></i></span><span class="share-label">Share on LinkedIn</span></a> </li> </ul> </div> <div id="survey" style="display:none;" class="nps-survey box-shadow rounded desktop-only"> <form id="npsForm"> <button type="button" id="closeSurvey" aria-label="Close modal"></button> <label>How likely are you to recommend our website to a friend or colleague?</label> <div class="numbers"> <div class="single-number"> <label for="score0">0</label> <input type="radio" id="score0" name="npsScore" value="0"> </div> <div class="single-number"> <label for="score1">1</label> <input type="radio" id="score1" name="npsScore" value="1"> </div> <div class="single-number"> <label for="score2">2</label> <input type="radio" id="score2" name="npsScore" value="2"> </div> <div class="single-number"> <label for="score3">3</label> <input type="radio" id="score3" name="npsScore" value="3"> </div> <div class="single-number"> <label for="score4">4</label> <input type="radio" id="score4" name="npsScore" value="4"> </div> <div class="single-number"> <label for="score5">5</label> <input type="radio" id="score5" name="npsScore" value="5"> </div> <div class="single-number"> <label for="score6">6</label> <input type="radio" id="score6" name="npsScore" value="6"> </div> <div class="single-number"> <label for="score7">7</label> <input type="radio" id="score7" name="npsScore" value="7"> </div> <div class="single-number"> <label for="score8">8</label> <input type="radio" id="score8" name="npsScore" value="8"> </div> <div class="single-number"> <label for="score9">9</label> <input type="radio" id="score9" name="npsScore" value="9"> </div> <div class="single-number"> <label for="score10">10</label> <input type="radio" id="score10" name="npsScore" value="10"> </div> </div> <div class="labels"> <div class="label-left"> Not likely </div> <div class="label-right"> Extremely likely </div></div> <button type="submit">Submit</button> <span class="validation-error hide">Please select a score and try again.</span> </form> </div> <script src="/wp-content/themes/microsoft-adoption/js/custom.js?v=1.0.0"></script> <script src="https://use.fontawesome.com/25910e8d3d.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-modal/0.9.1/jquery.modal.min.js"></script> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/jquery-modal/0.9.1/jquery.modal.min.css" /> <script src="https://www.google.com/recaptcha/api.js" async defer></script> <script type="text/javascript" id="wpb_composer_front_js-js-extra"> /* <![CDATA[ */ var vcData = {"currentTheme":{"slug":"microsoft-adoption"}}; /* ]]> */ </script> <template id="tp-language" data-tp-language="en_US"></template><script type="text/javascript" src="/wp-content/plugins/super-video-player-premium/admin/blocks/block-script.js" id="block-script-js"></script> <script type="text/javascript" src="/wp-content/plugins/super-video-player-premium/premium-files/blocks/block-pro-script.js" id="block-pro-script-js"></script> <script type="text/javascript" src="/wp-content/themes/microsoft-adoption/js/skip-link-focus-fix.js" id="resource-center-skip-link-focus-fix-js"></script> <script></script><script> document.querySelectorAll('.vc_tta-tabs-list li a').forEach(function(anchor) { anchor.addEventListener('keydown', function(event) { if (event.key === 'Enter' || event.key === ' ') { event.preventDefault(); console.log('Tab activated with key:', event.key); anchor.click(); } }); }); </script> <script src="/wp-content/themes/microsoft-adoption/js/jquery-ui.js"></script> <script type="text/javascript"> // Code goes here $(document).ready(function() { jQuery( ".tabs" ).tabs(); jQuery( ".subtabs" ).tabs(); openParentTab(); }); function openParentTab() { locationHash = location.hash.substring( 1 ); console.log(locationHash); // Check if we have an location Hash if (locationHash) { // Check if the location hash exsist. var hash = jQuery('#'+locationHash); if (hash.length) { // Check of the location Hash is inside a tab. if (hash.closest(".tabContent").length) { // Grab the index number of the parent tab so we can activate it var tabNumber = hash.closest(".tabContent").index(); jQuery(".tabs.fix").tabs({ active: tabNumber }); // Not need but this puts the focus on the selected hash hash.get(0).scrollIntoView(); setTimeout(function() { hash.get(0).scrollIntoView(); }, 1000); } } } } </script> <script> function onConsentChanged(categoryPreferences) { console.log("onConsentChanged", categoryPreferences); // Check if essential cookies are allowed if (categoryPreferences.Required) { executeEssentialScript(); } } window.WcpConsent && WcpConsent.init("en-US", "cookie-banner", function (err, _siteConsent) { if (!err) { siteConsent = _siteConsent; // Check initial consent const initialConsent = siteConsent.getConsent(); if (initialConsent && initialConsent.Required) { executeEssentialScript(); } } else { console.log("Error initializing WcpConsent: " + err); } }, onConsentChanged, WcpConsent.themes.light); function executeEssentialScript() { // 1DS !function(s,e,u){var c,n,o,r,l,t,i,a,p,d,g=s.location,f="script",m="undefined",y="crossOrigin",h="POST",v="onedsSDK",b=u.name||"oneDSWeb",w=0,S=0,C=((u.name||s[v])&&(s[v]=b),s[b]||(c=u.cfg,v=u.ext||[],o=n=!1,r={"queue":[],"sv":"4","config":c,"extensions":v},c.webAnalyticsConfiguration||(c.webAnalyticsConfiguration={}),l="1DS-Web-Snippet-"+r.sv,(a=c.url||u.src)&&((i=e.createElement(f)).src=a,!(v=u[y])&&""!==v||i[y]==m||(i[y]=v),i.onload=D,i.onerror=U,i.onreadystatechange=function(e,t){"loaded"!==i.readyState&&"complete"!==i.readyState||D(0,t)},t=i,u.ld<0?e.getElementsByTagName("head")[0].appendChild(t):setTimeout(function(){e.getElementsByTagName(f)[0].parentNode.appendChild(t)},u.ld||0)),x([v="track",(y="trackPage")+"View",v+"Exception",v+"Event",y+"Action",v+"ContentUpdate",y+"Unload",y+"ViewPerformance","addTelemetryInitializer",(y="capturePage")+"View",y+"ViewPerformance",y+"Action",y+"Unload","captureContentUpdate"]),(v=c.webAnalyticsConfiguration.autoCapture)&&!v.jsError||(x(["_"+(p="onerror")]),d=s[p],s[p]=function(e,t,n,o,i){var a=d&&d(e,t,n,o,i);return!0!==a&&r["_"+p]({"message":e,"url":t,"lineNumber":n,"columnNumber":o,"error":i,"evt":s.event}),a},c.autoExceptionInstrumented=!0),r));function T(e){var t,n,o,i,a,r;u.disableReport||(i=c.endpointUrl||"https://browser.events.data.microsoft.com/OneCollector/1.0/",a=c.instrumentationKey||"",(r=c.channelConfiguration)&&(i=r.overrideEndpointUrl||i,a=r.overrideInstrumentationKey||a),r=(r=Date).now?r.now():(new r).getTime(),i={"url":i+"?cors=true&content-type=application/x-json-stream&client-id=NO_AUTH&client-version="+l+"&apikey="+a+"&w=0&upload-time="+r.toString(),"iKey":a},(r=[]).push((a="SDK LOAD Failure: Failed to load Application Insights SDK script (See stack for details)",e=e,n=t=i.url,i=function(e,t){0===S&&(S=Math.floor(4294967296*Math.random()|0)>>>0);e={"data":{"baseData":{"ver":2}},"ext":{"app":{"sesId":"0000"},"intweb":{},"sdk":{"ver":"javascript:"+l,"epoch":""+S,"seq":w++},"utc":{"popSample":100},"web":{"userConsent":!1}},"time":function(){var e=new Date;function t(e){e=""+e;return e=1===e.length?"0"+e:e}return e.getUTCFullYear()+"-"+t(e.getUTCMonth()+1)+"-"+t(e.getUTCDate())+"T"+t(e.getUTCHours())+":"+t(e.getUTCMinutes())+":"+t(e.getUTCSeconds())+"."+String((e.getUTCMilliseconds()/1e3).toFixed(3)).slice(2,5)+"Z"}(),"iKey":"o:"+function(e){var t="";{var n;!e||-1<(n=e.indexOf("-"))&&(t=e.substring(0,n))}return t}(e),"name":t,"ver":"4.0"};return function(e){var t=(new Date).getTimezoneOffset(),n=t%60,t=(t-n)/60,o="+";0<t&&(o="-");t=Math.abs(t),n=Math.abs(n),e.ext.loc={"tz":o+(t<10?"0"+t:t.toString())+":"+(n<10?"0"+n:n.toString())}}(e),function(e){{var t;typeof navigator!=m&&(t=navigator,e.ext.user={"locale":t.userLanguage||t.language})}}(e),e}(i=i.iKey||"","Ms.Web.ClientError"),(o=i.data).baseType="ExceptionData",o.baseData.exceptions=[{"typeName":"SDKLoadFailed","message":a.replace(/\./g,"-"),"hasFullStack":!1,"stack":a+"\nSnippet failed to load ["+e+"] -- Telemetry is disabled\nHelp Link: https://go.microsoft.com/fwlink/?linkid=2128109\nHost: "+(g&&g.pathname||"_unknown_")+"\nEndpoint: "+n,"parsedStack":[]}],i)),o=r,a=t,JSON&&((e=s.fetch)&&!u.useXhr?e(a,{"method":h,"body":JSON.stringify(o),"mode":"cors"}):XMLHttpRequest&&((e=new XMLHttpRequest).open(h,a),e.setRequestHeader("Content-type","application/json"),e.send(JSON.stringify(o)))))}function U(e){n=!0,r.queue=[],o||(o=!0,T(a))}function D(e,t){o||setTimeout(function(){!t&&"function"==typeof r.isInitialized&&r.isInitialized()||U()},500)}function x(e){for(;e.length;)!function(t){r[t]=function(){var e=arguments;n||r.queue.push(function(){r[t].apply(r,e)})}}(e.pop())}function E(){u.onInit&&u.onInit(C)}(s[b]=C).queue&&0===C.queue.length?C.queue.push(E):E()}(window,document,{ src:"https://js.monitor.azure.com/scripts/c/ms.analytics-web-3.gbl.min.js", // name: "oneDSWeb", // Global SDK Instance name defaults to "oneDSWeb" when not supplied ld: 1, // Defines the load delay (in ms) before attempting to load the sdk. -1 = block page load and add to head. (default) = 0ms load after timeout, // useXhr: 1, // Use XHR instead of fetch to report failures (if available), crossOrigin: "anonymous", // When supplied this will add the provided value as the cross origin attribute on the script tag // disableReport: true, // Disable reporting when the SDK cannot be downloaded // onInit: null, // Once the application insights instance has loaded and initialized this callback function will be called with 1 argument -- the sdk instance (DO NOT ADD anything to the sdk.queue -- As they won't get called) cfg:{ instrumentationKey:"23ba43904b3a4336bd1588b4e2b25ea1-e83c2f8f-56b3-4fb1-a7d2-3b6962c9a152-7350", webAnalyticsConfiguration:{} }, ext:[] }); } </script> </body> </html>