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Learning | IT Department

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The current IT training policy is that members of the IT department are offered the training that is required for their work, as determined by the specifics of their work and as approved by their hierarchy, regardless of their employment status.&nbsp;</p> <p>Depending on your role, job requirements and interests, different learning opportunities are available to you, some of which are mandatory. 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To facilitate personal development two Learning Paths have been introduced in the department ("sign-in" if you get access denied while accessing the files):</p> <ul> <li><a href="https://information-technology.web.cern.ch/system/files/2023-11/IT%20Learning%20Paths_ExpertPath.pdf">Expert Path</a></li> <li><a href="https://information-technology.web.cern.ch/system/files/2023-11/IT%20Learning%20Paths_LeadershipPath.pdf">Leadership Path</a></li> </ul> <p>Depending on your individual situation, you can place yourself on one or both Learning Paths and – through an informed discussion with your supervisor – consciously plan your development. The overlap between the two paths is intentional: we want our Leaders to remain Experts in their domain and our Experts to be the Leaders of tomorrow. And it all starts with self-leadership.</p> <p><span style="line-height:normal">These Learning Paths are aspirational, subject to the requirements of our job, the needs of the Department and available budget.</span><br> &nbsp;</p> <p><span style="line-height:normal">Other Learning and Development resources:</span></p> <ul> <li style="line-height:normal"><a href="https://lms.cern.ch/">CERN Learning Hub</a></li> <li style="line-height:normal"><a href="https://it-dep-cda.web.cern.ch/services/e-learning/">CERN IT e-Learning service</a></li> </ul> <p><span style="line-height:normal">For any question, comment or request for advice, please contact the Departmental Training Officer (DTO) at <a href="mailto:IT-DTO@cern.ch">IT-DTO@cern.ch</a>.</span></p> </div> </div> </article> </div> </div> </div> </main> <footer role="contentinfo"> <div class="row cern-footer"> <div class="col-xs-12 col-sm-3 col-md-3 col-lg-3 footer-first-col"> <div class="region region-footercolumn1"> <section id="block-cernclean-inpersonithelp" class="settings-tray-editable block block-block-content block-block-content6493ebb4-e07b-4955-970b-6dbbbded36e2 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">Drop-in IT Support Desk</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4><a href="https://cern.service-now.com/service-portal?id=it_sos">IT-SOS | IT Support On Site</a></h4> <ul> <li>In Restaurant 2, <a href="https://maps.cern.ch/mapsearch/mapsearch.htm?n=['504/R-005']" rel="noopener" target="_blank" title="Go to CERN maps">504/R-005</a></li> <li>Mon-Fri, 8am-5pm non-stop</li> </ul> </div> </div> </div> </section> </div> </div> <div class="col-xs-12 col-sm-8 col-md-8 col-lg-8 footer-second-col"> <div class="row"> <!-- CONTACT US --> <div class="col-sm-5 col-md-4 col-md-offset-0 col-lg-4 col-lg-offset-0"> <div class="region region-footercolumn2"> <section id="block-cernclean-servicedesk" class="settings-tray-editable block block-block-content block-block-content16b90748-963c-40b7-8171-dadc04cb5f00 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">Help</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4>Service Desk</h4> <ul> <li>telephone<strong>: 77777</strong></li> <li>website<strong>: <a href="https://cern.service-now.com/service-portal/">Service Portal</a></strong></li> </ul> </div> </div> </div> </section> </div> </div> <!-- general info --> <div class="col-sm-6 col-sm-offset-1 col-md-4 col-md-offset-0 col-lg-4"> <div class=" mb-4"> <div class="region region-footercolumn3"> <section id="block-cern-overwrite-block-23" class="settings-tray-editable block block-block-content block-block-contentf0695b3f-83ca-4df8-885a-14c3c8c7b053 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">About this website</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul> <li><span style="font-size:12px;"><a href="/accessibility-statement">- Accessibility statement</a></span></li> <li><span style="font-size:12px;"><a href="https://cern.service-now.com/service-portal?id=sc_cat_item&amp;name=it-web-feedback&amp;se=IT-administration">- Report an issue about this website</a></span></li> <li>- <span style="font-size:10px;">Former IT websites: <a href="https://it-dep-archive.web.cern.ch/default.asp">2006-2012</a>, <a href="http://it-d7-archive.web.cern.ch/it-d7-archive/">2013-2020</a></span></li> </ul> </div> </div> </div> </section> </div> </div> </div> <!-- cern and you --> <div class="col-sm-6 col-sm-offset-6 col-md-4 col-md-offset-0 col-lg-4 col-lg-offset-0"> <div class=" mb-4"> </div> </div> </div> </div> <div class="col-xs-1 col-sm-1 col-md-1 col-lg-1 footer-last-logo"> <a href="https://home.cern/" title="CERN" target="_blank"><img src="/themes/custom/cern-theme/logo.svg" alt="CERN"/></a> </div> </div> <div class="copy-wrapper light"> <a href="https://copyright.web.cern.ch/"> Copyright </a> &nbsp;&copy; 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