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class="_55w7 win x1 Locale_zh_HK" dir="ltr"><script type="text/javascript" nonce="xvTDAWZE">requireLazy(["bootstrapWebSession"],function(j){j(1732376258)})</script><div class="_li"><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_2_k1"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_3_Hn"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_4_OJ"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_5_MX"></iframe></div><span><img src="https://facebook.com/security/hsts-pixel.gif?c=3.2.5" width="0" height="0" style="display:none" /></span><div class="_li _4xit"><div class="_1n5h" id="devsite_header" data-referrer="devsite_header" data-click-area="Nav"></div><div class="_11st" data-click-area="Main" id="rebrandBodyID"><div class="_1525"><div class="_660z _3u39"><div class="_5gyr _5gy5 _5k6m"><div 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class="_2pi6"><span class="img _55ym _55yq _55yo _5d9-" aria-busy="true" role="progressbar" aria-valuemin="0" aria-valuemax="100" aria-valuetext="載入中……"></span></div></div></div></div></div><div class="_1jbo _4are _1jcw _1jd4 _5zlc"><div class="_1dyy" id="u_0_6_QM"></div><div id="documentation_body_pagelet" data-referrer="documentation_body_pagelet"><div class="_34yh" id="u_0_0_Zr"><div class="_4cel"><span data-click-area="main"><div class="_7aa"><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div><div class="_57yz _57z1 _3-8p"><div class="_57y-"><p>We are making changes to the WhatsApp Business Platform pricing model. See <a href="/docs/whatsapp/pricing/updates-to-pricing">Pricing Updates on the WhatsApp Business Platform</a>.</p> </div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h1>以對話類型為依據的定價</h1><p>本文件會說明按對話定價機制在 WhatsApp Business 平台上的運作方式。</p><p>我們按對話數量收費，而非按送出或接收的訊息逐一收費。</p><p>對話是指您與顧客之間為期 24 小時的訊息對話串。這些對話在您向客戶傳送的訊息送達之時隨即開啟並收取費用。有關決定對話何時開啟，以及如何為對話分類的條件，請參閱下文的說明。</p><div><div class="_57yz _57z1 _3-8p"><div class="_57y-"><p>Businesses are responsible for reviewing the category assigned to their approved templates. Whenever a template is used, a business accepts the charges associated with the category applied to the template at time of use.</p> </div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>對話類別</h2><p>對話類別分為以下幾種：</p><ul class="uiList _4of _4kg"><li><div class="fcb"><strong>營銷</strong>：讓您達成產生品牌知名度、提高銷售業績及再次鎖定顧客等多個目標。例子包括新產品、服務或功能公告、鎖定受眾的推廣／優惠，以及放棄購物車提醒。 </div></li><li><div class="fcb"><strong>工具</strong>：讓您跟進用戶的動作或要求。例子包括確認用戶啟用意願、送貨最新消息等訂單或送貨管理、付款提醒等帳戶更新或提醒，或意見問卷調查。</div></li><li><div class="fcb"><strong>驗證</strong>：讓您可透過單次密碼來驗證顧客的身分，這可用於登入流程中的多個步驟，例如帳戶驗證、帳戶復原和正當性核查。</div></li><li><div class="fcb"><strong>服務</strong>：服務對話助您解答顧客查詢。</div></li></ul><p>營銷、工具和驗證對話僅可透過範本訊息開啟。除範本訊息外，任何類型的訊息都能開啟服務對話。</p><p>查看<a href="/docs/whatsapp/cloud-api/guides/send-messages#message-types">訊息類型</a>，詳細了解您可傳送給顧客的各種訊息。</p></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>開啟對話</h2><p>在以下情況下，當您傳送訊息給顧客後，對話隨即開啟。</p><h3>營銷、工具和驗證對話</h3><p>當您向顧客傳送經核准的營銷、工具或驗證類別範本時，系統會檢查您與該顧客之間是否有進行中的對話與此範本<strong>類別</strong>相符。如有，系統便不會開啟新的對話。如果沒有，系統會開啟<strong>相應類別的新對話</strong>，為時 24 小時。</p><p>例如：</p><ul class="uiList _4of _4kg"><li><div class="fcb"><strong>第 0 小時：</strong>您向顧客傳送為鎖定受眾而設的推廣資訊（營銷<a href="/docs/whatsapp/cloud-api/guides/send-message-templates">範本訊息</a>）。您與該顧客之間沒有任何進行中的營銷對話，因此系統會開啟為時 24 小時的營銷對話。</div></li><li><div class="fcb"><strong>第 4 小時：</strong>顧客在您的網站上完成訂單，因此您向其傳送訂單確認訊息（工具類別範本訊息）。您與該顧客之間沒有任何進行中的工具對話，因此系統會開啟為時 24 小時的工具對話。</div></li><li><div class="fcb"><strong>第 10 小時：</strong>您向顧客傳送出貨確認（工具範本訊息）。您與該顧客之間已有進行中的工具對話，因此系統不會開啟新的工具對話。</div></li></ul><p>如要進一步了解範本類別及如何在建立範本時選擇合適的類別，請參閱<a href="/docs/whatsapp/updates-to-pricing/new-template-guidelines">範本分類</a>。</p><span class="_7ab"><p>如需查看更多範例，請參閱我們的</p><a href="https://scontent-hkg4-2.xx.fbcdn.net/v/t39.8562-6/350685135_631521772182777_716278591301876804_n.pdf?_nc_cat=111&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=LVSuhTJyc_UQ7kNvgG6GucH&_nc_zt=14&_nc_ht=scontent-hkg4-2.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYBqxXFGwmlQul9zZWuJfwylbCNRxZJW7XHXyUM6pFPyZA&oe=6747E450" target="_blank">定價解說 PDF</a><p>。</p></span><h3>服務對話</h3><div class="_57yz _57z1 _3-8p"><div class="_57y-"><p>現時免費提供服務對話。請參閱<a href="/docs/whatsapp/pricing/updates-to-pricing">定價更新</a>。此變更不會影響服務對話的開啟方式。</p></div></div><p>當您向顧客送達範本訊息以外的任何訊息，而您與該顧客之間本身沒有<strong>任何類別</strong>的進行中對話，系統便會開啟服務對話。</p><p>請注意，如要傳送非範本訊息，您和顧客之間必須先展開<a href="/docs/whatsapp/cloud-api/guides/send-messages#customer-service-windows">顧客服務期間</a>。</p><p>例如：</p><ul class="uiList _4of _4kg"><li><div class="fcb"><strong>第 0 小時：</strong>您向顧客傳送為鎖定受眾而設的推廣資訊（營銷範本）。您與該顧客之間沒有任何進行中的營銷對話，因此系統會開啟為時 24 小時的營銷對話。</div></li><li><div class="fcb"><strong>第 4 小時：</strong>顧客向您傳送訊息。這會使您與該顧客之間展開顧客服務期間，而您可以在接下來的 24 小時內向顧客傳送任何類型的訊息。</div></li><li><div class="fcb"><strong>第 5 小時：</strong>您向顧客傳送互動式清單訊息。您與該顧客之間已有進行中的對話（在此範例中為營銷對話），因此系統不會開啟新的服務對話。</div></li><li><div class="fcb"><strong>第 24 小時：</strong>營銷對話過期。</div></li><li><div class="fcb"><strong>第 25 小時：</strong>為時 24 小時的顧客服務期間仍未結束，因此您向顧客傳送第 2 則短訊。您與該顧客之間再沒有進行中的對話，因此系統會開啟為時 24 小時的服務對話。</div></li><li><div class="fcb"><strong>第 26 小時：</strong>為時 24 小時的顧客服務期間仍未結束，因此您向顧客傳送第 3 則短訊。您與該顧客之間已有進行中的服務對話，因此系統不會開啟新的服務對話。</div></li></ul><span class="_7ab"><p>如需查看更多範例，請參閱我們的</p><a href="https://scontent-hkg4-2.xx.fbcdn.net/v/t39.8562-6/350685135_631521772182777_716278591301876804_n.pdf?_nc_cat=111&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=LVSuhTJyc_UQ7kNvgG6GucH&_nc_zt=14&_nc_ht=scontent-hkg4-2.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYBqxXFGwmlQul9zZWuJfwylbCNRxZJW7XHXyUM6pFPyZA&oe=6747E450" target="_blank">定價解說 PDF</a><p>。</p></span></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>顧客服務期間</h2><p>請參閱<a href="/docs/whatsapp/cloud-api/guides/send-messages#customer-service-windows">顧客服務期間</a>。</p></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>對話時間</h2><p>除非對話被新開啟的<a href="#free-entry-point-conversations">免費進入點對話</a>關閉，否則營銷、工具、驗證和服務對話可持續 24 小時。</p><p>免費進入點對話可持續 72 小時。</p></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>多個對話</h2><p>系統支援您與顧客之間存在多個已開啟的對話。在以下情景下，可能會有多個對話：</p><ul class="uiList _4of _4kg"><li><div class="fcb">您與顧客之間存在已開啟的營銷、工具或驗證對話，而您在 24 小時內向他們傳送另一個類別的範本訊息。</div></li><li><div class="fcb">您與顧客之間有進行中的服務對話，而您在 24 小時內向顧客傳送範本訊息。</div></li></ul></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>免費級別對話</h2><p>由 2024 年 11 月 1 日起，您可以無限次免費開啟服務對話。請參閱定價更新文件內的<a href="/docs/whatsapp/pricing/updates-to-pricing#free-service-conversations">免費服務對話</a>。</p></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>免費進入點對話</h2><p>只有在（1）顧客使用運行 Android 或 iOS 作業系統的裝置透過 <a href="https://www.facebook.com/business/help/447934475640650/">WhatsApp 發訊廣告</a>或 <a href="https://www.facebook.com/help/977869848936797">Facebook 專頁呼籲字句</a>按鈕向您傳送訊息，且（2）您在 24 小時內回覆時，系統才會開啟免費進入點對話。如果您在 24 小時內未有回覆，系統便不會開啟免費進入點對話，此時您必須使用相應範本向顧客傳送訊息，以開啟營銷、工具或驗證類對話。</p><p>系統會在您的訊息送達後立即開啟免費進入點對話，此對話將持續 72 小時。免費進入點對話一經開啟，系統便會關閉您與此顧客之間已經開啟的所有其他對話，並且不會在免費進入點對話過期之前開啟任何新對話。</p><p>免費進入點對話開啟後，您便可向顧客傳送任何類型的訊息，而且不會產生額外費用。不過，只有在您與顧客之間存在已開啟的顧客服務期間時，您才能傳送非範本訊息。</p><p>例如，如果顧客於上午 10 時透過 WhatsApp 發訊廣告向您傳送訊息，而且您於當天晚上 10 時透過範本訊息作出回覆：</p><ul class="uiList _4of _4kg"><li><div class="fcb">免費進入點對話將自晚上 10 時起計並持續 72 小時。</div></li><li><div class="fcb">您可以在 72 小時內傳送範本訊息，系統不會收取任何費用。</div></li><li><div class="fcb"><a href="/docs/whatsapp/cloud-api/guides/send-messages#customer-service-windows">顧客服務期間</a>與免費進入點對話無關，於次日上午 10 時便會結束，您可以在此之前傳送非範本訊息；但如果顧客再次向您傳送訊息，則會開啟另一個 24 小時的顧客服務期間，讓您傳送任何類型的訊息。</div></li></ul></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>費率</h2><p>費率視對話類別和國家／地區費率而有所不同。您可在下方下載您 WhatsApp Business 帳戶所適用貨幣的費率表，以了解我們就每個對話類別按國家／地區劃分的費率。</p><p>這些費率適用於 2023 年 6 月 1 日凌晨 12:00 或之後（以 WhatsApp Business 帳戶所在時區為準）開啟的所有對話。</p><h3>價目表</h3><p>這些價目表代表我們平台的現有費率。</p><ul class="uiList _4of _4kg"><li><div class="fcb"><a href="https://scontent-hkg4-2.xx.fbcdn.net/v/t39.8562-6/465048516_2047222519042440_1303717790451456505_n.csv?_nc_cat=111&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=2oju0DLt9K8Q7kNvgEWshEJ&_nc_zt=14&_nc_ht=scontent-hkg4-2.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYDBdu-KiB4FvgZMGLufdx6fyvQz-oBCk68qvwa1DD7uRw&oe=6747B49E" target="_blank">費率（美元）</a></div></li><li><div class="fcb"><a href="https://scontent-hkg1-1.xx.fbcdn.net/v/t39.8562-6/465069020_1307286560708834_8864499543804195077_n.csv?_nc_cat=105&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=u-K_Y1K0VIEQ7kNvgGTeVMR&_nc_zt=14&_nc_ht=scontent-hkg1-1.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYC7Gg-WggZUZIGKZB7Eug39RPz3gtVzZdkPtLFmNytloA&oe=6747B1D3" target="_blank">費率（印度盧比）</a></div></li><li><div class="fcb"><a href="https://scontent-hkg1-2.xx.fbcdn.net/v/t39.8562-6/465173442_1310070857014106_5560224137134429687_n.csv?_nc_cat=102&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=yXbsc2M1hzQQ7kNvgGZ240c&_nc_zt=14&_nc_ht=scontent-hkg1-2.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYANnJiVH6r96BeJ-XEeKiWTuDW7ZwbpYx18L4nzVrISlg&oe=6747DEB3" target="_blank">費率（印尼盾）</a></div></li><li><div class="fcb"><a href="https://scontent-hkg4-1.xx.fbcdn.net/v/t39.8562-6/465117675_8714222151986660_2465929729403672479_n.csv?_nc_cat=108&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=l_aYumm8hnUQ7kNvgFJTRUh&_nc_zt=14&_nc_ht=scontent-hkg4-1.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYD9jRM_yFaPp0H6tZQHRY6oeiIzKhuDgI6tzxu4quBGkg&oe=6747AE40" target="_blank">費率（歐元）</a></div></li><li><div class="fcb"><a href="https://scontent-hkg4-1.xx.fbcdn.net/v/t39.8562-6/465084272_452907300707480_7609133809658362431_n.csv?_nc_cat=100&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=V_q-jtI39D8Q7kNvgF-H-3w&_nc_zt=14&_nc_ht=scontent-hkg4-1.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYAkHbWwgCPJn23Uqs8C6wvGJTI_uDmb8VZb7K4HnZ4Geg&oe=6747B574" target="_blank">費率（英鎊）</a></div></li><li><div class="fcb"><a href="https://scontent-hkg4-1.xx.fbcdn.net/v/t39.8562-6/465175048_1780421979457586_5808929668491830205_n.csv?_nc_cat=110&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=DdjJx0weAfcQ7kNvgHT6-rM&_nc_zt=14&_nc_ht=scontent-hkg4-1.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYD53wy4TrFW68E16oaRFO-XJGI5iRb7vm53rmXX5qOOug&oe=6747BBB2" target="_blank">費率（澳元）</a></div></li></ul><h3>國際驗證費率</h3><p>我們由 2024 年 6 月 1 日起引入國際驗證費率。請查看<a href="/docs/whatsapp/pricing/authentication-international-rates">國際驗證費率</a>，了解有關費率以及費率是否適用於您。</p><h3>價目表更新項目</h3><ul class="uiList _4of _4kg"><li><div class="fcb">服務對話費率：由 <strong>2024 年 11 月 1 日起</strong>，我們已改為免費提供服務對話，以鼓勵更多商家在 WhatsApp 上為顧客提供支援，包括透過採用 AI 技術輔助對話。</div></li><li><div class="fcb">營銷對話費率：由 <strong>2024 年 10 月 1 日</strong>起，我們針對特定市場更新了費率，以便更頻繁地反映需求以及營銷訊息帶來的價值。未來我們可能最多每季度更新費率一次。</div></li><li><div class="fcb">工具對話費率：由 <strong>2024 年 8 月 1 日</strong>起，我們降低了費率，以保持與其他替代渠道的競爭力，並鼓勵企業將更多端對端售後顧客體驗歷程帶到 WhatsApp。</div></li></ul><h3>國家／地區通話代碼</h3><p>對話費用根據用戶電話號碼所在國家／地區收取。我們根據顧客所在國家／地區的通話代碼和網絡首碼（區域代碼）來判斷所在國家／地區。下表列出國碼／區碼與國家／地區的對應關係。如果國家／地區未在下方列出，即代表對應到「其他」。</p><div class="_57-c"><table class="_4-ss _5k9x"><thead><th> 市場 </th><th> 撥號代碼<br />（和網絡首碼，如適用） </th></thead><tbody class="_5m37" id="u_0_1_S6"><tr class="row_0 _5m27"><td><p>國家／地區</p></td><td></td></tr><tr class="row_0-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿根廷</p></td><td><p>54</p></td></tr><tr class="row_0-1 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴西</p></td><td><p>55</p></td></tr><tr class="row_0-2 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>智利</p></td><td><p>56</p></td></tr><tr class="row_0-3 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>哥倫比亞</p></td><td><p>57</p></td></tr><tr class="row_0-4 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>埃及</p></td><td><p>20</p></td></tr><tr class="row_0-5 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>法國</p></td><td><p>33</p></td></tr><tr class="row_0-6 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>德國</p></td><td><p>49</p></td></tr><tr class="row_0-7 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>印度</p></td><td><p>91</p></td></tr><tr class="row_0-8 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>印尼</p></td><td><p>62</p></td></tr><tr class="row_0-9 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>以色列</p></td><td><p>972</p></td></tr><tr class="row_0-10 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>意大利</p></td><td><p>39</p></td></tr><tr class="row_0-11 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>馬來西亞</p></td><td><p>60</p></td></tr><tr class="row_0-12 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>墨西哥</p></td><td><p>52</p></td></tr><tr class="row_0-13 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>荷蘭</p></td><td><p>31</p></td></tr><tr class="row_0-14 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>尼日利亞</p></td><td><p>234</p></td></tr><tr class="row_0-15 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴基斯坦</p></td><td><p>92</p></td></tr><tr class="row_0-16 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>秘魯</p></td><td><p>51</p></td></tr><tr class="row_0-17 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>俄羅斯</p></td><td><p>7</p></td></tr><tr class="row_0-18 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>沙特阿拉伯</p></td><td><p>966</p></td></tr><tr class="row_0-19 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>南非</p></td><td><p>27</p></td></tr><tr class="row_0-20 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>西班牙</p></td><td><p>34</p></td></tr><tr class="row_0-21 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>土耳其</p></td><td><p>90</p></td></tr><tr class="row_0-22 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿拉伯聯合酋長國</p></td><td><p>971</p></td></tr><tr class="row_0-23 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>英國</p></td><td><p>44</p></td></tr><tr class="row_1 _5m29 _5m27"><td><p>北美洲</p></td><td></td></tr><tr class="row_1-0 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>加拿大</p></td><td><p>1</p></td></tr><tr class="row_1-1 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>美國</p></td><td><p>1</p></td></tr><tr class="row_2 _5m27"><td><p>非洲其他國家／地區</p></td><td></td></tr><tr class="row_2-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿爾及利亞</p></td><td><p>213</p></td></tr><tr class="row_2-1 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>安哥拉</p></td><td><p>244</p></td></tr><tr class="row_2-2 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>貝寧</p></td><td><p>229</p></td></tr><tr class="row_2-3 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>博茨瓦納</p></td><td><p>267</p></td></tr><tr class="row_2-4 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>布基納法索</p></td><td><p>226</p></td></tr><tr class="row_2-5 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>布隆迪</p></td><td><p>257</p></td></tr><tr class="row_2-6 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>喀麥隆</p></td><td><p>237</p></td></tr><tr class="row_2-7 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>乍得</p></td><td><p>235</p></td></tr><tr class="row_2-8 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>剛果共和國（布拉柴維爾）</p></td><td><p>242</p></td></tr><tr class="row_2-9 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>厄立特里亞</p></td><td><p>291</p></td></tr><tr class="row_2-10 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>埃塞俄比亞</p></td><td><p>251</p></td></tr><tr class="row_2-11 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>加蓬</p></td><td><p>241</p></td></tr><tr class="row_2-12 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>岡比亞</p></td><td><p>220</p></td></tr><tr class="row_2-13 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>迦納</p></td><td><p>233</p></td></tr><tr class="row_2-14 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>幾內亞比紹</p></td><td><p>245</p></td></tr><tr class="row_2-15 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>象牙海岸</p></td><td><p>225</p></td></tr><tr class="row_2-16 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>肯尼亞</p></td><td><p>254</p></td></tr><tr class="row_2-17 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>萊索托</p></td><td><p>266</p></td></tr><tr class="row_2-18 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>利比里亞</p></td><td><p>231</p></td></tr><tr class="row_2-19 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>利比亞</p></td><td><p>218</p></td></tr><tr class="row_2-20 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>馬達加斯加</p></td><td><p>261</p></td></tr><tr class="row_2-21 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>馬拉維</p></td><td><p>265</p></td></tr><tr class="row_2-22 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>馬里</p></td><td><p>223</p></td></tr><tr class="row_2-23 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>毛里塔尼亞</p></td><td><p>222</p></td></tr><tr class="row_2-24 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>摩洛哥</p></td><td><p>212</p></td></tr><tr class="row_2-25 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>莫桑比克</p></td><td><p>258</p></td></tr><tr class="row_2-26 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>納米比亞</p></td><td><p>264</p></td></tr><tr class="row_2-27 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>尼日爾</p></td><td><p>227</p></td></tr><tr class="row_2-28 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>盧旺達</p></td><td><p>250</p></td></tr><tr class="row_2-29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>塞內加爾</p></td><td><p>221</p></td></tr><tr class="row_2-30 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>塞拉利昂</p></td><td><p>232</p></td></tr><tr class="row_2-31 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>索馬里</p></td><td><p>252</p></td></tr><tr class="row_2-32 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>南蘇丹</p></td><td><p>211</p></td></tr><tr class="row_2-33 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>蘇丹</p></td><td><p>249</p></td></tr><tr class="row_2-34 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>斯威士蘭</p></td><td><p>268</p></td></tr><tr class="row_2-35 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>坦桑尼亞</p></td><td><p>255</p></td></tr><tr class="row_2-36 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>多哥</p></td><td><p>228</p></td></tr><tr class="row_2-37 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>突尼西亞</p></td><td><p>216</p></td></tr><tr class="row_2-38 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>烏干達</p></td><td><p>256</p></td></tr><tr class="row_2-39 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>贊比亞</p></td><td><p>260</p></td></tr><tr class="row_3 _5m29 _5m27"><td><p>亞太地區其他國家／地區</p></td><td></td></tr><tr class="row_3-0 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿富汗</p></td><td><p>93</p></td></tr><tr class="row_3-1 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>澳洲</p></td><td><p>61</p></td></tr><tr class="row_3-2 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>孟加拉</p></td><td><p>880</p></td></tr><tr class="row_3-3 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>柬埔寨</p></td><td><p>855</p></td></tr><tr class="row_3-4 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>中國</p></td><td><p>86</p></td></tr><tr class="row_3-5 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>香港</p></td><td><p>852</p></td></tr><tr class="row_3-6 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>日本</p></td><td><p>81</p></td></tr><tr class="row_3-7 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>老撾</p></td><td><p>856</p></td></tr><tr class="row_3-8 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>蒙古</p></td><td><p>976</p></td></tr><tr class="row_3-9 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>尼泊爾</p></td><td><p>977</p></td></tr><tr class="row_3-10 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>新西蘭</p></td><td><p>64</p></td></tr><tr class="row_3-11 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴布亞新幾內亞</p></td><td><p>675</p></td></tr><tr class="row_3-12 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>菲律賓</p></td><td><p>63</p></td></tr><tr class="row_3-13 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>新加坡</p></td><td><p>65</p></td></tr><tr class="row_3-14 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>斯里蘭卡</p></td><td><p>94</p></td></tr><tr class="row_3-15 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>台灣</p></td><td><p>886</p></td></tr><tr class="row_3-16 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>塔吉克斯坦</p></td><td><p>992</p></td></tr><tr class="row_3-17 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>泰國</p></td><td><p>66</p></td></tr><tr class="row_3-18 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>土庫曼斯坦</p></td><td><p>993</p></td></tr><tr class="row_3-19 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>烏茲別克</p></td><td><p>998</p></td></tr><tr class="row_3-20 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>越南</p></td><td><p>84</p></td></tr><tr class="row_4 _5m27"><td><p>中東歐其他國家／地區</p></td><td></td></tr><tr class="row_4-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿爾巴尼亞</p></td><td><p>355</p></td></tr><tr class="row_4-1 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>亞美尼亞</p></td><td><p>374</p></td></tr><tr class="row_4-2 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿塞拜疆</p></td><td><p>994</p></td></tr><tr class="row_4-3 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>白俄羅斯</p></td><td><p>375</p></td></tr><tr class="row_4-4 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>保加利亞</p></td><td><p>359</p></td></tr><tr class="row_4-5 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>克羅地亞</p></td><td><p>385</p></td></tr><tr class="row_4-6 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>捷克共和國</p></td><td><p>420</p></td></tr><tr class="row_4-7 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>格魯吉亞</p></td><td><p>995</p></td></tr><tr class="row_4-8 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>希臘</p></td><td><p>30</p></td></tr><tr class="row_4-9 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>匈牙利</p></td><td><p>36</p></td></tr><tr class="row_4-10 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>拉脫維亞</p></td><td><p>371</p></td></tr><tr class="row_4-11 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>立陶宛</p></td><td><p>370</p></td></tr><tr class="row_4-12 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>摩爾多瓦</p></td><td><p>373</p></td></tr><tr class="row_4-13 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>北馬其頓</p></td><td><p>389</p></td></tr><tr class="row_4-14 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>波蘭</p></td><td><p>48</p></td></tr><tr class="row_4-15 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>羅馬尼亞</p></td><td><p>40</p></td></tr><tr class="row_4-16 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>塞爾維亞</p></td><td><p>381</p></td></tr><tr class="row_4-17 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>斯洛伐克</p></td><td><p>421</p></td></tr><tr class="row_4-18 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>斯洛文尼亞</p></td><td><p>386</p></td></tr><tr class="row_4-19 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>烏克蘭</p></td><td><p>380</p></td></tr><tr class="row_5 _5m29 _5m27"><td><p>西歐其他國家／地區</p></td><td></td></tr><tr class="row_5-0 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>奧地利</p></td><td><p>43</p></td></tr><tr class="row_5-1 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>比利時</p></td><td><p>32</p></td></tr><tr class="row_5-2 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>丹麥</p></td><td><p>45</p></td></tr><tr class="row_5-3 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>芬蘭</p></td><td><p>358</p></td></tr><tr class="row_5-4 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>愛爾蘭</p></td><td><p>353</p></td></tr><tr class="row_5-5 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>挪威</p></td><td><p>47</p></td></tr><tr class="row_5-6 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>葡萄牙</p></td><td><p>351</p></td></tr><tr class="row_5-7 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>瑞典</p></td><td><p>46</p></td></tr><tr class="row_5-8 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>瑞士</p></td><td><p>41</p></td></tr><tr class="row_6 _5m27"><td><p>拉丁美洲其他國家／地區</p></td><td></td></tr><tr class="row_6-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>玻利維亞</p></td><td><p>591</p></td></tr><tr class="row_6-1 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>哥斯達黎加</p></td><td><p>506</p></td></tr><tr class="row_6-2 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>多明尼加共和國</p></td><td><p>1（809、829、849）</p></td></tr><tr class="row_6-3 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>厄瓜多爾</p></td><td><p>593</p></td></tr><tr class="row_6-4 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>薩爾瓦多</p></td><td><p>503</p></td></tr><tr class="row_6-5 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>危地馬拉</p></td><td><p>502</p></td></tr><tr class="row_6-6 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>海地</p></td><td><p>509</p></td></tr><tr class="row_6-7 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>洪都拉斯</p></td><td><p>504</p></td></tr><tr class="row_6-8 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>牙買加</p></td><td><p>1（658、876）</p></td></tr><tr class="row_6-9 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>尼加拉瓜</p></td><td><p>505</p></td></tr><tr class="row_6-10 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴拿馬</p></td><td><p>507</p></td></tr><tr class="row_6-11 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴拉圭</p></td><td><p>595</p></td></tr><tr class="row_6-12 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>波多黎各</p></td><td><p>1（787、939）</p></td></tr><tr class="row_6-13 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>烏拉圭</p></td><td><p>598</p></td></tr><tr class="row_6-14 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>委內瑞拉</p></td><td><p>58</p></td></tr><tr class="row_7 _5m29 _5m27"><td><p>中東其他國家／地區</p></td><td></td></tr><tr class="row_7-0 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>巴林</p></td><td><p>973</p></td></tr><tr class="row_7-1 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>伊拉克</p></td><td><p>964</p></td></tr><tr class="row_7-2 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>約旦</p></td><td><p>962</p></td></tr><tr class="row_7-3 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>科威特</p></td><td><p>965</p></td></tr><tr class="row_7-4 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>黎巴嫩</p></td><td><p>961</p></td></tr><tr class="row_7-5 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>阿曼</p></td><td><p>968</p></td></tr><tr class="row_7-6 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>卡塔爾</p></td><td><p>974</p></td></tr><tr class="row_7-7 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>也門</p></td><td><p>967</p></td></tr><tr class="row_8 _5m27"><td><p>其他</p></td><td></td></tr><tr class="row_8-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>所有其他國家或地區</p></td><td><p>因應國家／地區各有不同</p></td></tr></tbody></table></div><p>我們亦有以 CSV 檔案形式提供以上表格的資訊：</p><ul class="uiList _4of _4kg"><li><div class="fcb"><a href="https://scontent-hkg1-1.xx.fbcdn.net/v/t39.8562-6/344798214_767840758316481_5654395932125999270_n.csv?_nc_cat=101&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=VjVWq8KzEFMQ7kNvgHrqLQA&_nc_zt=14&_nc_ht=scontent-hkg1-1.xx&_nc_gid=A7pRt0VGPH1kVP6u-88iaSr&oh=00_AYBtAmz715Tr0NH3cXsrZm6E4s4FKixeWvkOchIfHo8Gtg&oe=6747D7E0" target="_blank">國家／地區的撥號代碼和區域費率關係對應表 CSV</a></div></li></ul></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Webhooks</h2><p>定價資訊隨附在所有訊息 Webhooks 中。請參閱：</p><ul class="uiList _4of _4kg"><li><div class="fcb">雲端 API：<a href="/docs/whatsapp/cloud-api/webhooks/payload-examples#message-status-updates">訊息狀態更新</a></div></li><li><div class="fcb">內部部署 API：<a href="/docs/whatsapp/on-premises/webhooks/components#statuses-object">訊息狀態更新</a></div></li></ul></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>帳單</h2><p>帳單及帳單相關操作經由 Meta Business Suite 處理。如要了解更多資訊，請參閱<a href="https://www.facebook.com/business/help/2225184664363779">關於 WhatsApp Business 帳戶的帳單</a>。</p></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>另請參閱</h2><ul class="uiList _4of _4kg"><li><div class="fcb"><a href="/docs/whatsapp/conversation-types">對話</a></div></li><li><div class="fcb"><a href="https://www.facebook.com/business/help/2225184664363779">關於 WhatsApp Business 帳戶的帳單</a></div></li><li><div class="fcb"><a href="/docs/whatsapp/pricing">定價</a></div></li><li><div class="fcb"><a href="/docs/whatsapp/updates-to-pricing/new-template-guidelines">範本分類</a></div></li><li><div class="fcb"><a href="/docs/whatsapp/cloud-api/guides/send-messages">使用雲端 API 傳送訊息</a></div></li><li><div class="fcb"><a href="/docs/whatsapp/on-premises/guides/messages">使用內部部署 API 傳送訊息</a></div></li></ul></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div><div style="border:1px solid gray; padding:10px; align:center; border-radius:7px; text-align:center;"><a href="https://developers.facebook.com/docs/whatsapp/cloud-api" style="padding:10px"> Cloud API </a> | <a href="https://developers.facebook.com/docs/whatsapp/on-premises" style="padding:10px"> On-Premises API </a> | <a href="https://developers.facebook.com/docs/whatsapp/business-management-api" style="padding:10px"> Business Management API </a></div></div></div></div></div></span><div class="_4-u2 _57mb _1u44 _4-u8"><div class="_4-u3 _588p _4_k"><fb:like href="https://developers.facebook.com/docs/whatsapp/pricing/" layout="button_count" share="1"></fb:like></div></div><div 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