What's New: Innovations and Updates

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class="custom-text CID-custom-text-e0b1298e IID-custom-text-3e1e4504"> <style> .IID-custom-text-3e1e4504{color:#2b2926}@media (max-width: 767px){.IID-custom-text-3e1e4504{max-width:85%;text-align:left}.IID-custom-text-3e1e4504{padding:0 4px 0 0}.IID-custom-text-3e1e4504:before{display:table-cell;content:'';width:9999px;max-width:100%}} .IID-custom-text-3e1e4504{font-size:18px;font-weight:400;line-height:1.4;letter-spacing:-.08px;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <h5>Gartner names RingCentral a Magic Quadrant<sup>TM</sup> Leader for the 10th year in a row</h5> </div> </div> </div> </div> <div class="grid-item l-flex__col--flex-shrink-0 l-flex__col--flex-grow-0 IID-grid-item-876208cd l-mob-flex__col--12 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-be01aeba CID-custom-text-e0b1298e"> <style> 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.IID-custom-text-e15513af{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.208px;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="label" data-content-wrapper="true"> <div>Updated NOVEMBER 2023</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-8d32e70d CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-8d53fc1a CID-custom-text-e0b1298e"> <style> .IID-custom-text-8d53fc1a{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="label" data-content-wrapper="true"> <div>What’s new</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-64b0ba61"> <style> .IID-custom-text-64b0ba61{margin:0 0 8px} 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Here’s what's new at RingCentral.</div> </div> </div> <div class="grid IID-grid-2305929f CID-grid-1659f761"> <style> .IID-grid-2305929f{z-index:1} .IID-grid-2305929f{--halfHorizGap:16px;--halfVertGap:0px}@media (max-width: 767px){.IID-grid-2305929f{--halfHorizGap:16px;--halfVertGap:16px}} </style> <div class="grid__parsys l-flex--align-items-center "> <div class="grid-item IID-grid-item-e16cea19 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset IID-cta---button-filled-dark-a33ac5c3 CID-cta---button-filled-dark-38a62b46"> <div class="cta-v2 IID-cta-v2-f557a0d7 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-f557a0d7 .cta-v2__el{padding-top:13px;padding-bottom:15px;padding-left:30px;padding-right:30px;font-size:18px;font-weight:500;line-height:24px;color:#fff;gap:10px}.IID-cta-v2-f557a0d7 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-f557a0d7 .cta-v2__el{border-radius:4px}.IID-cta-v2-f557a0d7 .cta-v2__el:before{background-color:#066fac}.IID-cta-v2-f557a0d7 .cta-v2__el:hover:before,.IID-cta-v2-f557a0d7 .cta-v2__el:focus-visible:before{background-color:#024688}.IID-cta-v2-f557a0d7 .cta-v2__el:active:before{background-color:#033668}.IID-cta-v2-f557a0d7 .cta-v2__el[disabled]:before{background-color:rgba(6,111,172,.1)}.IID-cta-v2-f557a0d7.cta-v2--active .cta-v2__el{background-color:#033668} </style> <div class="cta-v2__wrapper" data-dl-custom-type="heroBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-f557a0d7-el" href="/feedback/sales-contact.html" tabindex="0" title="Contact sales" target="_self" data-dl-element="button" data-dl-additional-info="Dialing up innovation"> <span class="cta-v2__content"> <span class="cta-v2__text">Contact sales</span> </span> </a> </div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-a027e5db CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> </div> </div> </div> </div> </div> </div> <div class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-ee313c31 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-c90da136 CID-image-b4fec0a0"> <style>.IID-image-c90da136{border-radius:20px;overflow:hidden}@media (max-width: 1229px){.IID-image-c90da136{border-radius:12px}}@media (max-width: 767px){.IID-image-c90da136{border-radius:10px}}</style> <div class="image__wrap u-mob-display-none image__wrap--animated-image" data-animation-path="/content/dam/rc-www/en_us/images/content/resources/whats-new/april-2023/hero" data-animation-speed="1.0" data-animation-preload="true" data-animation-class-name="image__img" data-animation-ratio="xMidYMid meet" data-svg-title="A slideshow of RingCentral updates including: 1. 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767px){.IID-background-5915ee69{margin:-24px -28px 0}.IID-background-5915ee69{padding:72px 28px 48px}.IID-background-5915ee69{border-radius:0}} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-fd0f99b2"> <style> .IID-custom-text-fd0f99b2{text-align:center;margin:0 0 48px}@media (max-width: 1229px){.IID-custom-text-fd0f99b2{margin:0 0 44px}}@media (max-width: 767px){.IID-custom-text-fd0f99b2{margin:0 0 40px}} .IID-custom-text-fd0f99b2{font-size:32px;font-weight:500;line-height:1.25;letter-spacing:.16px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-fd0f99b2{font-size:24px;line-height:1.333;letter-spacing:-.08px}} </style> <div class="custom-text__wrapper" data-style="h3" data-content-wrapper="true"> <h3>Powerful new capabilities to help you work smarter</h3> </div> </div> <div class="grid IID-grid-9b54ca43 CID-grid-1659f761"> <style> .IID-grid-9b54ca43{margin:0 0 64px}@media (max-width: 1229px){.IID-grid-9b54ca43{margin:0 0 56px}}@media (max-width: 767px){.IID-grid-9b54ca43{margin:0 0 48px}} .IID-grid-9b54ca43{--halfHorizGap:16px;--halfVertGap:25px}@media (max-width: 1229px){.IID-grid-9b54ca43{--halfHorizGap:16px;--halfVertGap:23px}}@media (max-width: 767px){.IID-grid-9b54ca43{--halfHorizGap:0px;--halfVertGap:17px}} </style> <div class="grid__parsys "> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-76076ef5 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-6c270cf2 CID-image-b4fec0a0"> <style>.IID-image-6c270cf2{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-6c270cf2{border-radius:14px}}@media (max-width: 767px){.IID-image-6c270cf2{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/events-png-rendition.webp" alt="The new AI-powered events management platform RingCentral Events" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-c9add8cf"> <style> .IID-grid-c9add8cf{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-1ef3c9e9 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-8b21c01e"> <style> .IID-custom-text-8b21c01e{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-8b21c01e{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Events</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-3f5041b9 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-c3f712c6 CID-custom-text-e0b1298e"> <style> .IID-custom-text-c3f712c6{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-c3f712c6{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text IID-custom-text-e7f00792 CID-custom-text-e0b1298e"> <style> .IID-custom-text-e7f00792{margin:0 0 8px} .IID-custom-text-e7f00792{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-e7f00792{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>AI-powered RingCentral Events</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-4dde5635"> <style> .IID-custom-text-4dde5635{margin:0 0 16px} .IID-custom-text-4dde5635{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Simplify event management from planning to execution with coming AI capabilities. Event organizers get a full virtual venue, a fully customizable setup, a full set of integrations, and more at an affordable price. </div> </div> </div> <div class="grid IID-grid-78722c1d CID-grid-1659f761"> <style> .IID-grid-78722c1d{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-8172bc5b CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-e7cfd2b3"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-405725e7 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-405725e7 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-405725e7 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-405725e7 .cta-v2__el:hover,.IID-cta-v2-405725e7 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-405725e7 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-405725e7-el" href="https://www.ringcentral.com/us/en/blog/ringcentral-events/" data-active-dl-name="AI-powered RingCentral Events Learn more" tabindex="0" title="Learn more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="AI-powered RingCentral Events Learn more" data-dl-additional-info="AI-powered RingCentral Ev" data-automation-id="AI-powered RingCentral Events Learn more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" id="svg--1461705821" role="img" viewBox="0 0 18.45 11.4"> <g> <g> <path d="M13.2.2l.08.07 5 4.95a.75.75 0 01.07 1l-.12-.02-5 5a.754.754 0 01-1.13-1l.07-.08 3.67-3.67H.75A.76.76 0 010 5.7a.75.75 0 01.65-.74h15.24l-3.67-3.68a.75.75 0 01-.07-1l.07-.08a.75.75 0 01.98 0z"/> </g> </g> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Learn more</span> </span> </a> </div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-5952cd9 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset IID-cta---hyperlink-dark-ecad8731 CID-cta---hyperlink-dark-23d974dd"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-ed3b07a9 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-ed3b07a9 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-ed3b07a9 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-ed3b07a9 .cta-v2__el:hover,.IID-cta-v2-ed3b07a9 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-ed3b07a9 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-ed3b07a9-el" href="https://ringcentral.navattic.com/u5s30rb6" data-active-dl-name="AI-powered RingCentral Events View guided tour" tabindex="0" title="View guided tour" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="AI-powered RingCentral Events View guided tour" data-dl-additional-info="AI-powered RingCentral Ev" data-automation-id="AI-powered RingCentral Events View guided tour"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">View guided tour</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-92ea0a7f CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-d92701a8 CID-image-b4fec0a0"> <style>.IID-image-d92701a8{background-color:#eeece5;margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-d92701a8{border-radius:14px}}@media (max-width: 767px){.IID-image-d92701a8{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/ringsense-interface-png-rendition.webp" alt="RingSense scoreboard dashboard" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid IID-grid-8b217559 CID-grid-1659f761"> <style> .IID-grid-8b217559{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-ee4f929f CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-ac6f5fa8"> <style> .IID-custom-text-ac6f5fa8{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-ac6f5fa8{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Ringsense</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-1a930b43 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-3ced6715"> <style> .IID-custom-text-3ced6715{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-3ced6715{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>US, CA, UK and AUS only</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-65d71bc8"> <style> .IID-custom-text-65d71bc8{margin:0 0 8px} .IID-custom-text-65d71bc8{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-65d71bc8{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>New capabilities to close more deals in RingSense for Sales</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-1d3a1eeb"> <style> .IID-custom-text-1d3a1eeb{margin:0 0 16px} .IID-custom-text-1d3a1eeb{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Reduce sales cycle times with enhanced coaching, deal scoring and win/lose insights.</div> </div> </div> <div class="grid IID-grid-c53c8ee1 CID-grid-1659f761"> <style> .IID-grid-c53c8ee1{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-7a29ba17 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-d1abd86f"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-763874ab CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-763874ab .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-763874ab .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-763874ab .cta-v2__el:hover,.IID-cta-v2-763874ab .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-763874ab .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-763874ab-el" href="/ringsense-for-sales.html" tabindex="0" title="Learn more" target="_self" data-dl-element="button" data-dl-additional-info="New capabilities to close"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Learn more</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 CID-grid-item-1e7a19ff IID-grid-item-de472e49"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-387bd61e CID-image-b4fec0a0"> <style>.IID-image-387bd61e{background-color:#eeece5;margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-387bd61e{border-radius:14px}}@media (max-width: 767px){.IID-image-387bd61e{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/push-to-talk-png-rendition.webp" alt="A video shown within the Push to Talk feature of RingCentral" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-d0453a23"> <style> .IID-grid-d0453a23{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-ffc8bb15 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-f2303822"> <style> .IID-custom-text-f2303822{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-f2303822{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Push to talk</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-e1331d0d CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-bac445df"> <style> .IID-custom-text-bac445df{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-bac445df{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-15c3fbe"> <style> .IID-custom-text-15c3fbe{margin:0 0 8px} .IID-custom-text-15c3fbe{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-15c3fbe{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>See more with just a tap with Push to Show</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-2eb34761"> <style> .IID-custom-text-2eb34761{margin:0 0 16px} .IID-custom-text-2eb34761{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Transform your real-time communication from just talking to instantly sharing. One tap, and your rear-view mobile camera springs to life, letting your team see exactly what you do.</div> </div> </div> <div class="grid CID-grid-1659f761 IID-grid-18617fab"> <style> .IID-grid-18617fab{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-329f368d CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-75f5a8e5"> <div class="cta-v2 cta-v2--icon-position--right CID-cta-v2-e0fe0cb4 IID-cta-v2-f40f5375"> <style> .IID-cta-v2-f40f5375 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-f40f5375 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-f40f5375 .cta-v2__el:hover,.IID-cta-v2-f40f5375 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-f40f5375 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-f40f5375-el" href="/pushtotalk.html" tabindex="0" title="Learn more" target="_self" data-dl-element="button" data-dl-additional-info="See more with just a tap"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Learn more</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-1cf64bce CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-63d98b9 CID-image-b4fec0a0"> <style>.IID-image-63d98b9{background-color:#eeece5;margin:0 0 32px;border-radius:20px}@media 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.IID-custom-text-3a0c26f7{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-3a0c26f7{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Microsoft Teams</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-b8f79192 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-ae9470e4 CID-custom-text-e0b1298e"> <style> .IID-custom-text-ae9470e4{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-ae9470e4{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-3aaa6219"> <style> .IID-custom-text-3aaa6219{margin:0 0 8px} .IID-custom-text-3aaa6219{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-3aaa6219{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Microsoft Teams Direct Routing powered by RingCentral</h4> </div> </div> <div class="custom-text IID-custom-text-eb8a73fc CID-custom-text-e0b1298e"> <style> .IID-custom-text-eb8a73fc{margin:0 0 16px} .IID-custom-text-eb8a73fc{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Integrate market-leading telephony, SMS, and fax into Microsoft Teams with a direct routing solution, built, managed, and owned by RingCentral.</div> </div> </div> <div class="grid IID-grid-df4d3b0 CID-grid-1659f761"> <style> .IID-grid-df4d3b0{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-6a77cd28 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset IID-cta---hyperlink-dark-5cbba980 CID-cta---hyperlink-dark-23d974dd"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-e7df7e7a CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-e7df7e7a .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-e7df7e7a .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-e7df7e7a .cta-v2__el:hover,.IID-cta-v2-e7df7e7a .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-e7df7e7a .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-e7df7e7a-el" href="/microsoft-teams.html" tabindex="0" title="Learn more" target="_self" data-dl-element="button" data-dl-additional-info="Microsoft Teams Direct Ro"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Learn more</span> </span> </a> </div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-a30b942c CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> </div> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 CID-grid-item-1e7a19ff IID-grid-item-a337e50a"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-ef17e0fd"> <style>.IID-image-ef17e0fd{background-color:#eeece5;margin:0 0 32px;border-radius:20px}@media (max-width: 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.IID-custom-text-9dffb801{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-9dffb801{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Webinar</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-d9763ece CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-f2372c20"> <style> .IID-custom-text-f2372c20{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-f2372c20{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-65d6675d"> <style> .IID-custom-text-65d6675d{margin:0 0 8px} .IID-custom-text-65d6675d{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-65d6675d{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>AI-Powered RingCentral Webinars</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-13f3b440"> <style> .IID-custom-text-13f3b440{margin:0 0 16px} .IID-custom-text-13f3b440{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Increase engagement & inclusivity for your webinars. Use AI to generate smart webinar descriptions, and automatically translate Q&A into different languages for your global audiences.</div> </div> </div> <div class="grid CID-grid-1659f761 IID-grid-7007aec"> <style> .IID-grid-7007aec{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-8580056c CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset IID-cta---hyperlink-dark-fd72d9c4 CID-cta---hyperlink-dark-23d974dd"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-2b8239b6 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-2b8239b6 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-2b8239b6 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-2b8239b6 .cta-v2__el:hover,.IID-cta-v2-2b8239b6 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-2b8239b6 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.IID-cta-v2-58a44be6 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-58a44be6 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-58a44be6 .cta-v2__el:hover,.IID-cta-v2-58a44be6 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-58a44be6 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-58a44be6-el" href="https://ringcentral.navattic.com/osrg0495" data-active-dl-name="AI-Powered RingCentral Webinars View guided tour" tabindex="0" title="View guided tour" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="AI-Powered RingCentral Webinars View guided tour" data-dl-additional-info="AI-Powered RingCentral We" data-automation-id="AI-Powered RingCentral Webinars View guided tour"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" 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width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-f6ae1d55"> <style> .IID-grid-f6ae1d55{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-36606223 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-1628b9a4 CID-custom-text-e0b1298e"> <style> .IID-custom-text-1628b9a4{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-1628b9a4{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Global RingEX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-c4d4213f CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-935d519f"> <style> .IID-custom-text-935d519f{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-935d519f{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-4ab8c04c"> <style> .IID-custom-text-4ab8c04c{margin:0 0 8px} .IID-custom-text-4ab8c04c{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-4ab8c04c{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>New BYOC countries</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-654aee6f"> <style> .IID-custom-text-654aee6f{margin:0 0 16px} .IID-custom-text-654aee6f{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Customers in Bermuda and Indonesia can now receive the cloud PBX functionality of RingEX by connecting to their local voice carrier.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-7b91f221"> <div class="cta-v2 cta-v2--icon-position--right CID-cta-v2-e0fe0cb4 IID-cta-v2-35856eb9"> <style> .IID-cta-v2-35856eb9 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-35856eb9 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-35856eb9 .cta-v2__el:hover,.IID-cta-v2-35856eb9 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-35856eb9 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" 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1-.18.31-.16.56-.4.73-.7l1.37.03zm-5-2.37h3.63c.02-.24-.01-.49-.1-.71-.08-.23-.21-.44-.38-.61-.17-.18-.37-.32-.59-.41-.22-.09-.46-.14-.71-.13-.25 0-.49.04-.72.14-.23.09-.43.23-.61.41-.17.17-.31.38-.4.61-.08.21-.12.45-.12.7z" fill="#fff"/> </g> </svg> </div> </a> </div> </div> </div> </div> <div class="grid-item l-flex__col--6 l-mob-flex__col--12 l-mob-flex__col--order-1 CID-grid-item-1e7a19ff IID-grid-item-76f73e01"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-94051166"> <style>.IID-image-94051166{margin:0 auto}</style> <picture class="image__wrap "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/september-2023-mvp/app-banner-png-rendition.webp" alt="RingCentral app logo" width="451" loading="lazy" class="image__img" height="320"/> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="tabs__content " data-id="1" id="IID-tabs-719e43c-tab-1" aria-labelledby="IID-tabs-719e43c-1"> <div class="background background--alignment--center CID-background-79490109 IID-background-bd6112fe"> <style> .IID-background-bd6112fe{color:#222} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="background background--alignment--fullwidth IID-background-1c13abc0 CID-background-79490109"> <style> .IID-background-1c13abc0{background-color:#f6f5f1;margin:-38px 0 0;padding:87px 100px 64px;border-radius:20px}@media (max-width: 1229px){.IID-background-1c13abc0{padding:87px 62px 56px}.IID-background-1c13abc0{border-radius:14px}}@media (max-width: 767px){.IID-background-1c13abc0{margin:-24px -28px 0}.IID-background-1c13abc0{padding:72px 28px 48px}.IID-background-1c13abc0{border-radius:0}} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-98667e89"> <style> .IID-custom-text-98667e89{max-width:750px;text-align:center;margin:0 auto 48px}.IID-custom-text-98667e89:before{display:table-cell;content:'';width:9999px;max-width:100%}@media (max-width: 1229px){.IID-custom-text-98667e89{max-width:550px}.IID-custom-text-98667e89{margin:0 auto 44px}}@media (max-width: 767px){.IID-custom-text-98667e89{max-width:100%}.IID-custom-text-98667e89{margin:0 0 40px}} .IID-custom-text-98667e89{font-size:32px;font-weight:500;line-height:1.25;letter-spacing:.16px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-98667e89{font-size:24px;line-height:1.333;letter-spacing:-.08px}} </style> <div class="custom-text__wrapper" data-style="h3" data-content-wrapper="true"> <h3>Innovations that elevate connected experiences and provide insights</h3> </div> </div> <div class="grid IID-grid-95263d1a CID-grid-1659f761"> <style> .IID-grid-95263d1a{margin:0 0 64px}@media (max-width: 1229px){.IID-grid-95263d1a{margin:0 0 56px}}@media (max-width: 767px){.IID-grid-95263d1a{margin:0 0 48px}} .IID-grid-95263d1a{--halfHorizGap:16px;--halfVertGap:25px}@media (max-width: 1229px){.IID-grid-95263d1a{--halfHorizGap:16px;--halfVertGap:23px}}@media (max-width: 767px){.IID-grid-95263d1a{--halfHorizGap:0px;--halfVertGap:17px}} </style> <div class="grid__parsys "> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-458d24fe CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-5ae52d89"> <style>.IID-image-5ae52d89{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-5ae52d89{border-radius:14px}}@media (max-width: 767px){.IID-image-5ae52d89{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/ai-first-cx-png-rendition.webp" alt="The overview dashboard of the RingCX platform" width="936" loading="lazy" class="image__img" height="640"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-62dbb5fc"> <style> .IID-grid-62dbb5fc{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-e3404c5c CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-27e54acb"> <style> .IID-custom-text-27e54acb{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-27e54acb{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>AI-first CX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-be4bc966 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-b4f90d81"> <style> .IID-custom-text-b4f90d81{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-b4f90d81{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>US, CA and UK only </div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-4b631ae9"> <style> .IID-custom-text-4b631ae9{margin:0 0 8px} .IID-custom-text-4b631ae9{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-4b631ae9{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>RingCX: AI-first, simple to use contact center solution</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-d08e68cc"> <style> .IID-custom-text-d08e68cc{margin:0 0 16px} .IID-custom-text-d08e68cc{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Help customers and contact center employees before, during, and after interactions with real-time guidance for agents in a rich omnichannel solution with voice and all digital channels - starting at $65 per agent per month.</div> </div> </div> <div class="grid IID-grid-913704e0 CID-grid-1659f761"> <style> .IID-grid-913704e0{--halfHorizGap:16px;--halfVertGap:9px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-flex-start "> <div class="grid-item IID-grid-item-5b1821f8 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-54385e50"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-8764bfaa CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-8764bfaa .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-8764bfaa .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-8764bfaa .cta-v2__el:hover,.IID-cta-v2-8764bfaa .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-8764bfaa .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-8764bfaa-el" href="https://www.ringcentral.com/us/en/blog/ringcx-ga-announcement/" data-active-dl-name="RingCX: AI-first, simple to use contact center solution Learn more" tabindex="0" title="Read more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="RingCX: AI-first, simple to use contact center solution Learn more" data-dl-additional-info="RingCX: AI-first, simple " data-automation-id="RingCX: AI-first, simple to use contact center solution Learn more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-d06fc15c CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-3eccb5b4"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-68860fc6 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-68860fc6 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-68860fc6 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-68860fc6 .cta-v2__el:hover,.IID-cta-v2-68860fc6 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-68860fc6 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-68860fc6-el" href="/office/plansandpricing.html#cx" data-active-dl-name="RingCX: AI-first, simple to use contact center solution See pricing" tabindex="0" title="See pricing" target="_self" data-dl-element="button" data-dl-name="RingCX: AI-first, simple to use contact center solution See pricing" data-dl-additional-info="RingCX: AI-first, simple " data-automation-id="RingCX: AI-first, simple to use contact center solution See pricing"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">See pricing</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-4fe1b216 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-de8a771"> <style>.IID-image-de8a771{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-de8a771{border-radius:14px}}@media (max-width: 767px){.IID-image-de8a771{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/click-to-launch-png-rendition.webp" alt="A group chat message between agents on the RingCX platform" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-d7ff3af0"> <style> .IID-grid-d7ff3af0{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-8c20cde8 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-4c8c65bf"> <style> .IID-custom-text-4c8c65bf{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-4c8c65bf{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Agile CX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-82e7185a CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-a84c5667"> <style> .IID-custom-text-a84c5667{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-a84c5667{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>US, CA and UK only</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-32cd86d1"> <style> .IID-custom-text-32cd86d1{margin:0 0 8px} .IID-custom-text-32cd86d1{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-32cd86d1{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Click to launch from RingEX</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-817112b4"> <style> .IID-custom-text-817112b4{margin:0 0 16px} .IID-custom-text-817112b4{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Improve the user experience for supervisors, agents and administrators by allowing them to directly access the RingCX interface from RingEX -  all with one easy click.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-16640da6"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-e22b4394 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-e22b4394 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-e22b4394 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-e22b4394 .cta-v2__el:hover,.IID-cta-v2-e22b4394 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-e22b4394 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-e22b4394-el" href="https://www.ringcentral.com/us/en/blog/ringcentrals-top-cx-innovations-fall-2023/#:~:text=Canada%2C%20and%20UK.-,Click%20to%20launch%20from%20MVP,-Agents%2C%20supervisors%2C%20and" data-active-dl-name="Click to launch from MVP Read more" tabindex="0" title="Read more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="Click to launch from MVP Read more" data-dl-additional-info="Click to launch from MVP" data-automation-id="Click to launch from MVP Read more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-661c97b3 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-504e88f4"> <style>.IID-image-504e88f4{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-504e88f4{border-radius:14px}}@media (max-width: 767px){.IID-image-504e88f4{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/auto-summaries-png-rendition.webp" alt="An Auto summary generated in the RingCX platform" width="936" loading="lazy" class="image__img" height="640"/> </picture> </div> <div class="grid IID-grid-53b5ccd CID-grid-1659f761"> <style> .IID-grid-53b5ccd{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-7e7b01ab CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-25ed9d1c"> <style> .IID-custom-text-25ed9d1c{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-25ed9d1c{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Agile CX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-b48ffcb7 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-6c1533c4 CID-custom-text-e0b1298e"> <style> .IID-custom-text-6c1533c4{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-6c1533c4{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Beta in US, CA & UK only</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-c156fa14"> <style> .IID-custom-text-c156fa14{margin:0 0 8px} .IID-custom-text-c156fa14{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-c156fa14{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Reduce workload with auto summaries</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-ece18e37"> <style> .IID-custom-text-ece18e37{margin:0 0 16px} .IID-custom-text-ece18e37{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Automated AI-powered call summaries are displayed at the end of each call to reduce errors,  post-call effort as well as up-front information gathering for faster issue identification and resolution.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-58ca73e9"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-28d4dbf1 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-28d4dbf1 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-28d4dbf1 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-28d4dbf1 .cta-v2__el:hover,.IID-cta-v2-28d4dbf1 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-28d4dbf1 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-28d4dbf1-el" href="https://www.ringcentral.com/us/en/blog/ringcentrals-top-cx-innovations-fall-2023/#:~:text=Canada%2C%20and%20UK.-,Real%2Dtime%20AI%20call%20summaries,-Free%20your%20agents" data-active-dl-name="Reduce workload with auto summaries Read more" tabindex="0" title="Read more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="Reduce workload with auto summaries Read more" data-dl-additional-info="Reduce workload with auto" data-automation-id="Reduce workload with auto summaries Read more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-6a93d909 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-b5eaa35e CID-image-b4fec0a0"> <style>.IID-image-b5eaa35e{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-b5eaa35e{border-radius:14px}}@media (max-width: 767px){.IID-image-b5eaa35e{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/dashboard-png-rendition.webp" alt="A graph and a chart showing the SLA scorecard dashboard" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid IID-grid-cb0559a3 CID-grid-1659f761"> <style> .IID-grid-cb0559a3{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-d05b8b95 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-1db466f2 CID-custom-text-e0b1298e"> <style> .IID-custom-text-1db466f2{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-1db466f2{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Enterprise CX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-9090fc8d CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-e529919a CID-custom-text-e0b1298e"> <style> .IID-custom-text-e529919a{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-e529919a{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-cb4c1cfe"> <style> .IID-custom-text-cb4c1cfe{margin:0 0 8px} .IID-custom-text-cb4c1cfe{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-cb4c1cfe{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>View dashboards holistically across product suite</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-415f94a1"> <style> .IID-custom-text-415f94a1{margin:0 0 16px} .IID-custom-text-415f94a1{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>A new dashboard experience enables a cross domain data view for supervisors, managers and analysts with cross-suite data aggregation and visualization application for real-time and historical data.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-649e20d3"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-f79ab3c7 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-f79ab3c7 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-f79ab3c7 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-f79ab3c7 .cta-v2__el:hover,.IID-cta-v2-f79ab3c7 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-f79ab3c7 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-f79ab3c7-el" href="/effortless-customer-engagement.html" data-active-dl-name="View dashboards holistically across product suite Read more" tabindex="0" title="Read more" target="_self" data-dl-element="button" data-dl-name="View dashboards holistically across product suite Read more" data-dl-additional-info="View dashboards holistica" data-automation-id="View dashboards holistically across product suite Read more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-9edc9889 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image CID-image-b4fec0a0 IID-image-1ef513de"> <style>.IID-image-1ef513de{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-1ef513de{border-radius:14px}}@media (max-width: 767px){.IID-image-1ef513de{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/esat-and-csat-png-rendition.webp" alt="RingCX coaching manager dashboard" width="936" loading="lazy" class="image__img" height="640"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-33717923"> <style> .IID-grid-33717923{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-8f96515f CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-dfe4a8e8 CID-custom-text-e0b1298e"> <style> .IID-custom-text-dfe4a8e8{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-dfe4a8e8{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Enterprise CX </div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-b39adc0d CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-e86cf11a"> <style> .IID-custom-text-e86cf11a{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-e86cf11a{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text IID-custom-text-f1e02d7e CID-custom-text-e0b1298e"> <style> .IID-custom-text-f1e02d7e{margin:0 0 8px} .IID-custom-text-f1e02d7e{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-f1e02d7e{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Optimize ESAT and CSAT with personalized coaching</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-fc790521"> <style> .IID-custom-text-fc790521{margin:0 0 16px} .IID-custom-text-fc790521{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Streamline coaching processes with a robust coaching application that facilitates targeted, personalized sessions (1:1, group, and coach-the-coach sessions) based on specific goals and behaviors.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-8c8792e1"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-bbdd75f9 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-bbdd75f9 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-bbdd75f9 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-bbdd75f9 .cta-v2__el:hover,.IID-cta-v2-bbdd75f9 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-bbdd75f9 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-bbdd75f9-el" href="https://www.ringcentral.com/us/en/blog/ringcentrals-top-cx-innovations-fall-2023/#:~:text=Agent%20conformance%20insights-,Streamlined%20coaching,-Getting%20the%20most" data-active-dl-name="Optimize ESAT and CSAT with personalized coaching Read more" tabindex="0" title="Read more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="Optimize ESAT and CSAT with personalized coaching Read more" data-dl-additional-info="Optimize ESAT and CSAT wi" data-automation-id="Optimize ESAT and CSAT with personalized coaching Read more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-6910e329 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-d0270d3e CID-image-b4fec0a0"> <style>.IID-image-d0270d3e{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-d0270d3e{border-radius:14px}}@media (max-width: 767px){.IID-image-d0270d3e{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/forecasting-panel-png-rendition.webp" alt="Forecasting table feature in the RingCX platform" width="1404" loading="lazy" class="image__img" height="960"/> </picture> </div> <div class="grid CID-grid-1659f761 IID-grid-53f20bc3"> <style> .IID-grid-53f20bc3{margin:0 0 16px} </style> <div class="grid__parsys l-flex--align-items-center l-flex--justify-content-space-between "> <div class="grid-item IID-grid-item-be655d75 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text IID-custom-text-c6aa8912 CID-custom-text-e0b1298e"> <style> .IID-custom-text-c6aa8912{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-c6aa8912{font-size:12px;line-height:1.67;letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Enterprise CX</div> </div> </div> </div> </div> <div class="grid-item IID-grid-item-765b3ead CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-86d773ba"> <style> .IID-custom-text-86d773ba{border-color:#a7a7a7;border-width:1px;padding:5px 12px 7px;border-style:solid;border-radius:12px} .IID-custom-text-86d773ba{font-size:14px;font-weight:500;line-height:.86;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Available now</div> </div> </div> </div> </div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-499ede"> <style> .IID-custom-text-499ede{margin:0 0 8px} .IID-custom-text-499ede{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-499ede{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Drive accurate asynchronous forecasting</h4> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-a44c3e81"> <style> .IID-custom-text-a44c3e81{margin:0 0 16px} .IID-custom-text-a44c3e81{font-size:14px;font-weight:400;line-height:1.428;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="footnote" data-content-wrapper="true"> <div>Improve forecasting and planning for asynchronous long duration channels (such as Twitter, WhatsApp, Chatbot) with True-to- Interval insights to guide staffing requirements.</div> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-f2921373"> <div class="cta-v2 cta-v2--icon-position--right CID-cta-v2-e0fe0cb4 IID-cta-v2-2b6e8d27"> <style> .IID-cta-v2-2b6e8d27 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-2b6e8d27 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-2b6e8d27 .cta-v2__el:hover,.IID-cta-v2-2b6e8d27 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-2b6e8d27 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-2b6e8d27-el" href="https://www.ringcentral.com/us/en/blog/ringcentrals-top-cx-innovations-fall-2023/#:~:text=all%20geographic%20areas.-,Asynchronous%20forecasting,-Resource%20planning%20for" data-active-dl-name="Drive accurate asynchronous forecasting Read more" tabindex="0" title="Read more" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="Drive accurate asynchronous forecasting Read more" data-dl-additional-info="Drive accurate asynchrono" data-automation-id="Drive accurate asynchronous forecasting Read more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read more</span> </span> </a> </div> </div> </div> </div> </article> </div> </div> <div class="preset CID-cta---button-outlined-dark-fd343b06 IID-cta---button-outlined-dark-576445bc"> <style> .IID-cta---button-outlined-dark-576445bc{margin:0 auto}@media (max-width: 767px){:is(html) .IID-cta---button-outlined-dark-576445bc{visibility:hidden;position:absolute;top:-99999px}} </style> <div class="cta-v2 IID-cta-v2-b055e6be CID-cta-v2-e0fe0cb4"> <style> 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27.919 46.8002 27.4255C46.7836 27.3641 46.7544 27.3031 46.7523 27.2413C46.731 26.6031 46.621 25.9784 46.4731 25.359ZM39.0688 32.196C38.0642 33.4587 36.7549 34.2388 35.1641 34.5276C31.8587 35.1275 28.5206 32.9843 27.7744 29.5266C27.013 25.9983 29.3123 22.5211 32.8619 21.8358C33.2645 21.7581 33.6691 21.7131 34.0321 21.7228C36.5437 21.717 38.7991 23.1644 39.8764 25.4514C40.2456 26.2352 40.4311 27.0636 40.4691 27.9312C40.5392 29.5326 40.0578 30.9527 39.0688 32.196Z" fill="#EE8062"/> </svg> </div> </div> </div> </div> </div> </div> <div class="custom-text IID-custom-text-72357e5f CID-custom-text-e0b1298e"> <style> .IID-custom-text-72357e5f{max-width:802px;margin:0 auto 28px}.IID-custom-text-72357e5f:before{display:table-cell;content:'';width:9999px;max-width:100%}@media (max-width: 1229px){.IID-custom-text-72357e5f{max-width:550px}}@media (max-width: 767px){.IID-custom-text-72357e5f{max-width:100%}.IID-custom-text-72357e5f{margin:0 0 28px}} .IID-custom-text-72357e5f{font-size:48px;font-weight:500;line-height:1.167;letter-spacing:-.24px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-72357e5f{font-size:32px;line-height:1.25;letter-spacing:.16px}}@media (max-width: 767px){.IID-custom-text-72357e5f{letter-spacing:-.16px}} </style> <div class="custom-text__wrapper" data-style="h2" data-content-wrapper="true"> <h2>Browse app integrations to save time and drive productivity</h2> </div> </div> <div class="preset IID-cta---hyperlink-dark-af0b7334 CID-cta---hyperlink-dark-23d974dd"> <style> .IID-cta---hyperlink-dark-af0b7334{margin:0 auto} </style> <div class="cta-v2 cta-v2--icon-position--right CID-cta-v2-e0fe0cb4 IID-cta-v2-53f2246"> <style> .IID-cta-v2-53f2246 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-53f2246 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-53f2246 .cta-v2__el:hover,.IID-cta-v2-53f2246 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-53f2246 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="submitBtBanner"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-53f2246-el" href="https://www.ringcentral.com/apps/" tabindex="0" title="Find out how" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-additional-info="Browse app integrations t"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Find out how</span> </span> </a> </div> </div> </div> </div> </div> </div> <div class="background background--alignment--center aem-GridColumn aem-GridColumn--default--12 CID-background-79490109 IID-background-edb553b6"> <style> .IID-background-edb553b6{color:#222;background-color:#f6f5f1;padding:80px 0 92px}@media (max-width: 1229px){.IID-background-edb553b6{padding:72px 0}}@media (max-width: 767px){.IID-background-edb553b6{padding:64px 0}} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="custom-text IID-custom-text-b3124131 CID-custom-text-e0b1298e"> <style> .IID-custom-text-b3124131{text-align:center;margin:0 0 16px} .IID-custom-text-b3124131{font-size:48px;font-weight:500;line-height:1.167;letter-spacing:-.24px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-b3124131{font-size:32px;line-height:1.25;letter-spacing:.16px}}@media (max-width: 767px){.IID-custom-text-b3124131{letter-spacing:-.16px}} </style> <div class="custom-text__wrapper" data-style="h2" data-content-wrapper="true"> <h2>Want a deeper dive? <br> Check out the resources below</h2> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-ac3f2596"> <style> .IID-custom-text-ac3f2596{max-width:802px;text-align:center;margin:0 auto 48px}.IID-custom-text-ac3f2596:before{display:table-cell;content:'';width:9999px;max-width:100%}@media (max-width: 1229px){.IID-custom-text-ac3f2596{max-width:550px}.IID-custom-text-ac3f2596{margin:0 auto 44px}}@media (max-width: 767px){.IID-custom-text-ac3f2596{max-width:100%}.IID-custom-text-ac3f2596{margin:0 0 40px}} .IID-custom-text-ac3f2596{font-size:20px;font-weight:400;line-height:1.4;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-ac3f2596{font-size:16px;line-height:1.5}} </style> <div class="custom-text__wrapper" data-style="subhead" data-content-wrapper="true"> <div>From powerful calling to AI-powered contact centers, these new innovations will help you run and manage business communications faster and easier.</div> </div> </div> <div class="grid CID-grid-1659f761 IID-grid-a86da410"> <style> .IID-grid-a86da410{margin:0 0 64px}@media (max-width: 1229px){.IID-grid-a86da410{margin:0 0 56px}}@media (max-width: 767px){.IID-grid-a86da410{margin:0 0 48px}} .IID-grid-a86da410{--halfHorizGap:16px;--halfVertGap:0px}@media (max-width: 767px){.IID-grid-a86da410{--halfHorizGap:0px;--halfVertGap:17px}} </style> <div class="grid__parsys "> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-4d6dc8c8 CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-8f6681ff CID-image-b4fec0a0"> <style>.IID-image-8f6681ff{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-8f6681ff{border-radius:14px}}@media (max-width: 767px){.IID-image-8f6681ff{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/customer-experience-top-innovations-png-rendition.webp" alt="A conversation between an agent and a client in the RingCX platform" width="1136" loading="lazy" class="image__img" height="640"/> </picture> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-48b4bedf"> <style> .IID-custom-text-48b4bedf{margin:0 0 16px} .IID-custom-text-48b4bedf{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-48b4bedf{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Customer experience top innovations</h4> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-71333b4"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-b995d1c6 CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-b995d1c6 .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-b995d1c6 .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-b995d1c6 .cta-v2__el:hover,.IID-cta-v2-b995d1c6 .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-b995d1c6 .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="noPostfix"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-b995d1c6-el" href="https://www.ringcentral.com/us/en/blog/ringcentrals-top-cx-innovations-fall-2023/" data-active-dl-name="RingCentral CX top innovations - Read the blog" tabindex="0" title="Read the blog" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="RingCentral CX top innovations - Read the blog" data-automation-id="RingCentral CX top innovations - Read the blog"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read the blog</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--6 l-mob-flex__col--12 IID-grid-item-b2a1dc8c CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-a277acbb CID-image-b4fec0a0"> <style>.IID-image-a277acbb{margin:0 0 32px;border-radius:20px}@media (max-width: 1229px){.IID-image-a277acbb{border-radius:14px}}@media (max-width: 767px){.IID-image-a277acbb{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/business-communications-top-innovations-png-rendition.webp" alt="A group of people attending a tech conference via the RingCentral platform" width="1136" loading="lazy" class="image__img" height="640"/> </picture> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-a9d1ec9b"> <style> .IID-custom-text-a9d1ec9b{margin:0 0 16px} .IID-custom-text-a9d1ec9b{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-a9d1ec9b{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Business communications top innovations</h4> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-2ca7dd70"> <div class="cta-v2 cta-v2--icon-position--right CID-cta-v2-e0fe0cb4 IID-cta-v2-d57dfc8a"> <style> .IID-cta-v2-d57dfc8a .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-d57dfc8a .cta-v2__el .cta-v2__icon{width:24px;height:24px}.IID-cta-v2-d57dfc8a .cta-v2__el:hover,.IID-cta-v2-d57dfc8a .cta-v2__el:focus-visible{text-decoration:underline}.IID-cta-v2-d57dfc8a .cta-v2__el{border-radius:4px} </style> <div class="cta-v2__wrapper" data-dl-custom-type="noPostfix"> <a class="cta-v2__el cta-v2__el--type--link " id="IID-cta-v2-d57dfc8a-el" href="https://www.ringcentral.com/us/en/blog/q4-innovation-round-up-ringcentral-events-ringcx-new-ai-capabilities-more/" data-active-dl-name="Business communications top innovations - Read the blog" tabindex="0" title="Read the blog" target="_blank" rel="noopener noreferrer" data-dl-element="button" data-dl-name="Business communications top innovations - Read the blog" data-automation-id="Business communications top innovations - Read the blog"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Read the blog</span> </span> </a> </div> </div> </div> </div> </article> </div> </div> <div class="grid IID-grid-80e7c0cf CID-grid-1659f761"> <style> .IID-grid-80e7c0cf{--halfHorizGap:16px;--halfVertGap:0px}@media (max-width: 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class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="background background--alignment--fullwidth CID-background-79490109 IID-background-593df1c6"> <style> .IID-background-593df1c6{color:#fff;text-align:center;background-color:#002855;padding:112px 100px;border-radius:20px}@media (max-width: 1229px){.IID-background-593df1c6{padding:100px 28px}.IID-background-593df1c6{border-radius:14px}}@media (max-width: 767px){.IID-background-593df1c6{padding:96px 28px 88px}.IID-background-593df1c6{border-radius:10px}} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="custom-text IID-custom-text-a6f64921 CID-custom-text-e0b1298e"> <style> .IID-custom-text-a6f64921{margin:0 0 16px} .IID-custom-text-a6f64921{font-size:32px;font-weight:400;line-height:1.25;letter-spacing:.16px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-a6f64921{font-size:24px;line-height:1.333;letter-spacing:-.08px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <blockquote>“RingCentral is a great example of an organization that, by far, has the <i><b>most open platform in the industry</b></i> and is truly dedicated to improving workflows and enhancing productivity.”</blockquote> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-1e7448"> <style> .IID-custom-text-1e7448{font-size:16px;font-weight:400;line-height:1.5;--rowGap:20px} </style> <div class="custom-text__wrapper" data-style="p" data-content-wrapper="true"> <p>Zeus Kerravala, principal analyst at ZK Research</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="background background--alignment--center aem-GridColumn IID-background-4962ae8e aem-GridColumn--default--12 CID-background-79490109"> <style> .IID-background-4962ae8e{color:#222;padding:80px 0 82px}@media (max-width: 1229px){.IID-background-4962ae8e{padding:72px 0 74px}}@media (max-width: 767px){.IID-background-4962ae8e{padding:64px 0 74px}} </style> <div class="background__wrapper " data-automation-resolution="desktop"> <div class="background__content"> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-ac2f8759"> <style> .IID-custom-text-ac2f8759{text-align:center;margin:0 0 48px}@media (max-width: 1229px){.IID-custom-text-ac2f8759{margin:0 0 44px}}@media (max-width: 767px){.IID-custom-text-ac2f8759{margin:0 0 40px}} .IID-custom-text-ac2f8759{font-size:48px;font-weight:500;line-height:1.167;letter-spacing:-.24px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-ac2f8759{font-size:32px;line-height:1.25;letter-spacing:.16px}}@media (max-width: 767px){.IID-custom-text-ac2f8759{letter-spacing:-.16px}} </style> <div class="custom-text__wrapper" data-style="h2" data-content-wrapper="true"> <h2>Catch up on past releases</h2> </div> </div> <div class="grid 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MVP updates: Boosting employee impact with communications AI, live streaming & refreshed UX Learn more" data-automation-id="Q3 MVP updates: Boosting employee impact with communications AI, live streaming & refreshed UX Learn more"> <span class="cta-v2__icon " aria-hidden="true"> <svg xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 18.45 11.4" xmlns="http://www.w3.org/2000/svg"> <use xlink:href="#svg--1461705821"/> </svg> </span> <span class="cta-v2__content"> <span class="cta-v2__text">Learn more</span> </span> </a> </div> </div> </div> </div> </article> <article class="grid-item l-flex__col--4 l-mob-flex__col--12 IID-grid-item-63984aff CID-grid-item-1e7a19ff"> <div class="grid-item__parsys" data-delegate-hover="true"> <div class="image IID-image-4ef8502c CID-image-b4fec0a0"> <style>.IID-image-4ef8502c{margin:0 0 32px;border-radius:14px}@media (max-width: 1229px){.IID-image-4ef8502c{border-radius:10px}}</style> <picture class="image__wrap image__wrap--full-width "> <img src="/content/dam/rc-www/en_us/images/content/resources/whats-new/nov-23/q2-updates-png-rendition.webp" alt="A male agent using the RingCentral dialpad in Microsoft Teams integration" width="736" loading="lazy" class="image__img" height="500"/> </picture> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-2f95c58d"> <style> .IID-custom-text-2f95c58d{color:#222;margin:0 0 16px} .IID-custom-text-2f95c58d{font-size:16px;font-weight:500;line-height:1.5;text-transform:uppercase;letter-spacing:.21px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-2f95c58d{letter-spacing:.16px}} </style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Business communications</div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-90ec0b48"> <style> .IID-custom-text-90ec0b48{color:#222;margin:0 0 16px} 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</style> <div class="custom-text__wrapper" data-style="custom" data-content-wrapper="true"> <div>Customer experience</div> </div> </div> <div class="custom-text CID-custom-text-e0b1298e IID-custom-text-124a3ef8"> <style> .IID-custom-text-124a3ef8{color:#222;margin:0 0 16px} .IID-custom-text-124a3ef8{font-size:24px;font-weight:500;line-height:1.333;letter-spacing:-.08px;--rowGap:20px}@media (max-width: 1229px){.IID-custom-text-124a3ef8{font-size:20px;line-height:1.4}} </style> <div class="custom-text__wrapper" data-style="h4" data-content-wrapper="true"> <h4>Top CX innovations at RingCentral: Summer 2023</h4> </div> </div> <div class="preset CID-cta---hyperlink-dark-23d974dd IID-cta---hyperlink-dark-37b2dccd"> <div class="cta-v2 cta-v2--icon-position--right IID-cta-v2-33b36a8d CID-cta-v2-e0fe0cb4"> <style> .IID-cta-v2-33b36a8d .cta-v2__el{font-size:18px;font-weight:500;line-height:22px;color:#066fac;gap:8px}.IID-cta-v2-33b36a8d .cta-v2__el 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